Beazer Homes Reviews

The house is nice but not perfect. We have had issues with the flooring from day 1 and we are now almost three months in and still no resolution. Builder has the flooring installer look, flooring installer has a QA person look, QA person sends another QA person, who then says it's a manufacturer defect and it will take 6 weeks for a manufacturer rep to come out. Still waiting on that. HVAC is supposed to be efficient single unit dual zone for a 3,600 square foot house. Won't cool the house sufficiently. Have had the HVAC contractor out THREE times and they just give me some song and dance about 17-20 degree differential and it's all working. HOWEVER, when it's 78 degrees out, it won't cool the house lower than 68 degrees, no matter what we set the thermostat to. And a $300 electric bill. Not really efficient!! When it's 90+ degrees, it won't cool lower then mid 70's. Front door knob sticks and threshold wasn't adjusted correctly so it's a chore to open and close the front door. A couple of electrical outlets won't take a plug. No matter how hard you try and push the plug in, it just won't go. They are the the type that has 2 USB ports in the middle. USB charging ports work, but not the regular outlet part. Its discouraging that after buying a new house at this price point that you have to deal with issues immediately and for months on end without any resolutions. If I were to do it again I would check all of these things before buying. ... More

Friendly reps but hard to get a hold of the contacts. A lot of items to be fixed after move in but hard to get correspondence.

I love this location, I chose the Brightwood model for the main floor living. The views from the windows are probably the best in Potomac Shores! However, as this may be one of Beazer's largest floor plans in Potomac Shores, not enough thought was given to create better options to utilize the space, I have a laundry closet, the smallest pantry, and there are literally three doors in my bathroom. I have lots of ideas to use this space better, like perhaps moving the laundry room to the basement to open up pantry space on the main level. Also, I love the master bathtub, but there could have been a better location which would give me more counter space as oppose to two separate sinks. During COVID-19 this experience was definitely not what I expected. There are several areas which need updating, the workmanship wasn't too great, The appearance of paint over debris, and windows we can't open because the screens don't keep the bugs out. Also I have to pay to have the sump pump drain routed underground due to the water pooling in the back yard creating a swamp. Also, the flooring was installed and not leveled, so that had to be corrected. Beazer has a very good reputation for building a solid product, which is why I chose this builder. I would be glad to speak to someone about the Brightwood design. This home is filled with space that could be better utilized. Had I seen this model before purchasing, I may have asked for some changes. That said I am getting adjusted to the newness of the home and working with the onsite reps to have repairs addressed. ... More

We have had many issues with communication betweent BEazer and myself or my husband. We have issues with our sod has been ruined by a trade partner, and we are waiting on someone to tell us when it will be fixed. We had multiple issues trying to prepare for closing, and our dates were moved, after being told they would not move and were set in stone. Additionally, we had an issue with our front door, that finally arrived. The painter for Beazer did a much less than stellar job on the door, and even got paint on the floor. We have had many conversations about this, only to be told that i now need to submit a warranty claim. We are getting no return phone calls, emails or texts. ... More

It’s been only less than two months and I can see cracks on concrete and paint.Beazers customer service is good but they should use quality material to avoid this issues.Overall I am little disappointed with the house.

I’ll start by letting you know i have with this home have bought 5 homes. So I’ve been here before, first off the whole contract and purchasing process was a breeze and any questions we had were answered. Majority is positive so instead of 2 stars i gave 3. There are small concerns which unfortunately went unseen but the reason for only 3 stars is, not even a month out the ac unit wasn’t working properly and in arizona on a 111 degree(I think it was) day. We were taken care of after calling around and spent the whole day with a 5 month in a hot house. This is the first time i am able to rant about this and may not be a “big deal” but after looking around i saw some other reviews as well said their a/c stopped working after not even a week. Do research and homework. ... More

My wife & I are disappointed with all the issues we've had in our brand new home. A builder should take more pride in their finished product.

Initially working with Corey, but then moved over to work with Bryan. Corey said a couple of things to get us interested and excited that, simply put, were lies. Only once we had closed and moved in, did one of those things become apparent (It would have been impossible to know earlier). The other thing I asked about, was told it was incorrect by Bryan, and I decided to proceed knowingly. It's frustrating not to be able to take people at face value, so if you're going to buy a home then I suggest you triple check everything, then follow up in and get a response in writing. I did feel rushed to get the sale done, and then if not for my tenacious character then I would have been left alone and not updated once I had given them my earnest money. Bryan however is superb, he is genuine and really helped me make a decision on the home, and fought to get things approved, as well as giving honest advice. ... More

The house is lovely, though I felt in the sales process they were not as transparent as they should have been. I had a few items I made clear were important to me and I was told they would be easily met only to find out it was known that wasn't possible or guaranteed. For the most part the sales process was seamless. After living in the house a while it feels a few things were rushed or shortcuts taken. Windows not quite at 90 degree angles that made blinds tricky. Baseboard separating from the wall and waiting still on someone to come fix it. Plumbing not put in right. They sod the front but not the back and you end up with weeds because whatever they put down didn't take at all. I was promised by the builder paint would be left behind for touch ups and that did not happen. They did however leave behind flooring which was nice should I need it. Being in the community while homes are still being built is kind of fun, to watch them go up. However one must be careful as little care is taken to ensure the roads are safe from nails and other items. I wish neighborhoods had more model options to create s bit more variety. 2 models make up over half of the homes. Despite the different optoons for the front, it is quite obvious after being here that so many are just the same. I do like the choices one can make inside the home to fit their lifestyle. The layouts are great. I would go through Beazer again should I want a different home in the future but I would go in advocating for myself more and ensuring my top priotities were proven in writing before signing. ... More

I bought a brand new home thinking less issues than a remodeled home. Boy, was I wrong. Having nearly two dozen of documented issues after settlement, several homes with water damage because they refused to install roof patio gutters and all that water pouring into the homes, electrical outlets and appliances not wired properly, crooked island issues, missing trim, grout, drywall mud, etc., the list from my house and others are endless. Most are very unhappy with dealing with all of these builder quality issues with contractors in repairing shotty work on things not done at all (missing) or done with poor quality needing re-done. Although Beazer Senior Management is addressing the issues, there is no reason why all these homes should have all these issues. It proves the lack of good contractors and sub contractors that Beazer hires. Might want to consider other builders more seriously. ... More

We bought our first home with great expectations and an abundance of nervous energy. While the pre closing experience was really impressive, the post closing thus far has been a challenge. Several issues observed under warranty and highlighted have slipped thru the cracks and just getting captured. Overall attention to detail also comes up short in a few places. Craftsmanship can be improved vastly.

While the layout of the home is beautiful, the quality of work is poor. The building process left us feeling exhausted, like less of a client and more of a checkbook. Client care could seriously be improved, cheap labor could be replaced by quality craftsmen, and contractors need to learn a thing or two about their own profession. We unfortunately frequently felt deceived, and like we honestly should have been paid to do the job since we ended up being the ones who had to manage everyone at the end of the day. Happy to have a new home even with the poor quality craftsmanship, but very very disappointed with the build experience; we did not feel at all like Beazer cared. But then again I've also heard that all these building companies act this way. It's a shame. 3 stars is quite generous. ... More

I am not sure who thought it was a bright idea to build a partial trail so close to a home. I will say as the homeowner it was not such a bright idea. The half trail has somehow given neighbors the green light to cut through my yard everyday, all day and without hesitation; resulting in damaged grass/yard, dog feces, etc., etc.!!

First of all I’d like to praise Don, the Construction Manager. He’s gone above and beyond for us in ways he shouldn’t have had to. Our initial experience was with a salesman named Ryan. We fell in love with the floor plan before we even arrived so it didn’t take much for us to sign a contract. During that process we negotiated for a fridge and specifically chose a fridge & agreed on it. Ryan wrote the contract. Over the next few days Ryan sent us several versions of the contract because our real estate agent kept finding mistakes he’d made. Apparently Ryan got transferred to another location after that but for some reason he continued to be our point of contact instead of transferring us to the other salesperson, Frank. That would have been the right thing to do because Ryan continued to drop the ball. Fast forward to our celebration walk. The fridge they bought was the one we said we absolutely hated (the water spout is on the inside of the door and impossible for my 5 year old to use). We were assured that they’d make it right but we were backed into a corner with closing being only two weeks away. They came back and offered a few hundred dollars off closing which we had no choice but to accept because they refused to correct RYANS mistake despite admitting we did nothing wrong. So we ended up having to buy a new fridge out of pocket and that money off closing didn’t come close to what it cost. We end up moving in on time and I spend the next 3 weeks trying to get water & trash service set up. Do you know what it’s like to move in somewhere and not have trash cans for 3 weeks? We were instructed to leave the bags on the street, which would get ripped open every night by animals. Leaving it in our garage in hundred degree temperatures made our garage smell like a landfill. It was awful and despite calling and emailing daily it took every bit of 3 weeks to get this resolved. Who even has time for that? Then the water heater goes out 4 times in one week & they tell me I’m going to be out of hot water for 5 days while they order a part. So now I have to live in my own filth with trash everywhere??? Again, Don to the rescue. He let us put our trash in a construction dumpster and called the plumbers and insisted they get the parts for the water heater before the holiday weekend. Don saved this experience 100%. Our friends are moving in soon and they talked to Frank about the water/trash situation and he told Them the reason I had so many issues is because Ryan didn’t do what he was supposed to do before we moved in. It was his job to notify the HOA of our move in so they could get accounts set up and trash cans delivered. Once again, Ryan dropped the ball and we paid for it. The unfortunate thing about this whole thing to me, is that Beazer didn’t make it right when their employee screwed up. As someone who deals with upset customers every day, I know the value is making sure the customer is taken care of at the end of the day especially when one of my employees makes a mistake. Beazer, do better, your customers deserve it. ... More

The back door was built to swing outward. Thus, hinges are on the outside which creates a huge safety and security concern! I reported this to builders and CEO, asked to have it fix but was denied, said it's built to their policy and code, but in checking with Royse City code, I was told there are no codes for hinges. I had to fixed ASAP due to security issue. I sent email requesting reimbursement , provided fix receipts, but was ignored. Sad.

This has been awful. The range was never set up. The dishwasher will not run because there is a problem with the hose. The closing process was not satisfactory. We are suppose to have new owner orientation that has not taken place.

Aunee is an excellent rep, she’s knowledgeable and passionate about helping people find homes they will love. I’d love to work with her again, however Beazer failed to have home ready at advertised time, end of August, which was a big selling point. Having a home when we were moving from another state on dates we could not change. The home closed end of September after multiple pushes. Even after closing, tasks were not completed (wrong kitchen lighting fixtures, sod replacement, multiple inspections had to be scheduled & completed, etc). Front end staff are easy to work with but I’m not sure I’d go with a new construction again after this experience. ... More

Only Promises Nothing Delivered .Poor Quality Build, Not 100% work completion . Paid for Ferrari but got a Sedan.

Initially, I was convinced that this home would live up to my expectations. However, during the walkthroughs, I began to notice the imperfections and details that I had overlooked. Now that I’m moved in, I’m still facing issues with the craftsman ship, as well as the poor paint job. I can’t recommend a Beazer home to anyone!

The purchase and building phases were great. After the purchase has been a nightmare.

If I'm reviewing the homebuying experience and not the house, this is between 1.5-2 stars. First of all, from October through February we were told we'd be closing mid-May, and then all of a sudden in February the closing date gets changed to March. This late notice resulted in us having to spend an extra $3000 on rent because we had to make a decision on extending our lease before the new close date was communicated. And then, as we are a few weeks from closing apparently our Beazer rep left the company. Did anyone from Beazer pick up our account in his place? Of course not. Meaning we never got any of the introduction packets or instructions that were supposed to be delivered before closing until we had to request them ourselves several weeks after closing. I'm going to advise anyone who works with Beazer in the future to do so through a real estate agent, because as a first-time home buyer Beazer does a terrible job. ... More

Overall it would have been a great experience if management didn’t screw me over $2k. Initially what I have picked out at design center was not honored by Beazer even though it was Beazer design center person who messed up my design. I was told they will take care of it, but as time got close to closing I noticed back splash were not installed. Management didn’t want to honor what was shown vs what I got. That’s why my whole experience with Beazer went down the hill. would I recommend Beazer to friend and family ? Not at all as I am not satisfied with their service how can I recommend to my friends and family. Last review left for Beazer but no one from Management had the courtesy to call and review where they could have been better. 2 stars is mainly because of higher management as they brush off customer like they don’t exist. Last but not least, Merri and Randy have been great and would like to appreciate their support. ... More

We are not happy the way the solar system not activated it has been over 7 weeks already no communication no updates.

Average experience from Beazer homes

I purchased a newly constructed home at Iris Park developed by Beazer Homes. After one week of closing we had a major leak causing damage to flooring, cabinets, baseboards, paint, carpet.. it took them more than a month to make the repairs. Was not able to have tenants move in due to the damages causing me loss of rents and making repairs. The developer Beazer has an audacity to ask for receipts on repairs and unwilling to pay for loss of rents. I will pursue with legal action to cure my expenses. As an investor I was offered to purchase another home and I declined. I will NEVER purchase home from Beazer. ... More