Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 6201 homeowner reviews to learn why they are the right team to build your new home.
Beazer Homes
has 4.5 out of 5 stars in All Areas
6201 Reviews in All Areas
Customer Reviews
Beazer Homes - The process of buying was very pleasant and exciting.
- Gary W.
- Verified HomeBuyer
- August 10, 2021
- Hendersonville, TN
The process of buying was very pleasant and exciting. The complacency and lack/slowness of action on significant warranty issues has greatly tempered that excitement. The building has been "completed for almost a year now, and still dealing with significant problems with security system, exterior lighting, and rain water leakage (leakage may have been fixed last week, waiting for next rain to confirm).
Total Score 3
Beazer Homes - Willing to help seems genuine.
- Mickey H.
- Verified HomeBuyer
- August 03, 2021
- Baytown, TX
Willing to help seems genuine. Friendly staff.
Total Score 3
New Home
- Anonymous
- Verified HomeBuyer
- August 03, 2021
- Moreno Valley, CA
So far it has not been a good experience buying a new home . I had to call customer care 3 times in less than a month (and I just moved in almost 2 months ago) for the AC and plumbing.
Beazer Homes responded:
We appreciate your feedback. Our customer care team is here to help you through any warranty concerns that come up in your new home. We apologize for the frustrations you have experienced with the HVAC and plumbing claims, and we hope to turn around this experience for you and quickly get you back to enjoying your home. Please know that if you have any questions, we can be reached anytime at nhcc@beazer.com or (888) 623-2937 - Daniela ...
Total Score 3
Beazer Homes - To many details to fix don't like the panting to chip and problems
- Alejandro D.
- Verified HomeBuyer
- July 27, 2021
- Moreno Valley, CA
To many details to fix don't like the panting to chip and problems with the electric
Beazer Homes responded:
Thank you for sharing your experience with us, Alejandro. Your input will help us and all of our current and future homeowners. We also apologize if any aspect of your new home did not meet your expectations. I have discussed your feedback with the Hyde Park team and am happy to hear they have been working with you to correct the cosmetic concerns you have reported. We also want you to know we are here for you should you ever need assistance in the future. Our New Home Contact Center can be reached at 888-623-2937 or via email at nhcc@beazer.com. Thank you again and welcome to Hyde Park. - Megan ...
Total Score 3
Beazer Homes - I was not happy with build of home.
- Xavier F.
- Verified HomeBuyer
- July 20, 2021
- Haslet, TX
I was not happy with build of home. A lot pf mistakes were made,but covered with sloppy detail. I wanted things foxed correct first time ans wasn't. Still ha ing AC issue after they been out 3 times and refused to listwn to my wishes after I hired my own AC man for second opionion. Advised how to correcg problem,and still only made there minor adjustments which still havwnt fixed problem. I was not happy with built of my home nor would recommend to anyone.
Beazer Homes responded:
Xavier, thank you for bringing your concerns to our attention. We have shared your feedback with our team and are pleased to see that your Customer Care Manager is working with our HVAC trade partner to resolve this matter. Please know that we are here to help. If you have any additional questions or outstanding concerns we can assist with, we ask that you reach out to our New Home Contact Center at nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 3
Poor customer relations
- Dale B.
- Verified HomeBuyer
- July 20, 2021
- Rosenberg, TX
Expect resistance when trying to communicate concerns
Beazer Homes responded:
Dale, at Beazer, we pride ourselves in providing exceptional customer service and it is disappointing to know how you feel about your experience with our team. We want to make sure that any concerns are addressed. Please reach out to us at our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...
Total Score 3
Need better contractors
- Alexander K.
- Verified HomeBuyer
- July 15, 2021
- Riverview, FL
My experience was great until my walk through. Paint on baseboards, my stair railings still have not been stained the right color. My garage door is still not painted the right color. We’ve closed and moved in 2 months and these things are still not corrected.
Beazer Homes responded:
Alexander, we are sorry to hear that your paint items were missed and appreciate you reaching out. A member of our Customer Care team will be following up with you to ensure this is addressed. Please know that if you ever have any questions or concerns with your home, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Poor communication and service delivery.
- Brian B.
- Verified HomeBuyer
- July 15, 2021
- Millville, DE
Great home design. Great community planning, landscaping and home owner amenities. Awful communication, problem response and finishing work. Inconsistent service and problem resolution. Covid will probably be blamed by Beazer, but the major service response and resolution issues are the result of poor communication and effort during the last phase of construction, and following home delivery (settlement). Very unfortunate given the amount of investment this builder has expended into maturing their internal operations and service systems.
Beazer Homes responded:
Thank you for providing feedback from your experience with us, Brian. We are always thrilled to hear when a homeowner is enjoying their new home and community. However, we pride ourselves on providing great service and are disappointed that you feel this was not delivered. We want to ensure that we address any pending concerns you may have. Please know that we are here to help and can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Quality of the home was awesome.
- Anonymous
- Verified HomeBuyer
- July 13, 2021
- Indian Springs, NV
They made plans and commitments but never followed through with what they said they would do. We did not meet with the supervisor with the walk through as planned. There was a misunderstanding with what was advertised and what was actually included in the price. We did not hear back when we requested a contact number. The website was not user friendly and did not have a way to contact Beazer as the link to customer did not work.
Beazer Homes responded:
Thank you for reaching out regarding your experience with us. We apologize for any misunderstandings and want to ensure that your questions and any concerns with your home are addressed. Please know you can reach us at any time through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. Our representatives are available and happy to assist. - Daniela ...
Total Score 3
Sales office 5 stars, builder communication/follow up 1 star
- Anonymous
- Verified HomeBuyer
- July 13, 2021
- Millville, DE
Sales, specifically Shannon, was AMAZING throughout the process, including long after contract was signed. You can tell she truly cares about her clients and her company's brand and balances those appropriately. As for the builders, Reese and Linwood, awful at communicating timelines post closing in terms of completing outstanding items, follow through is non existent. Closed in May, two months later and I still can't get a response on when outstanding items will be scheduled, let alone addressed. That group needs a complete overhaul and they should look to change incentives aligned to ...
Beazer Homes responded:
It's great to hear that Shannon is providing such exceptional service to our homeowners at Bishop's Landing. We only wish that the service we strive for had carried through in all aspects of your journey with us. Thank you for sharing your experience, and know that we have shared your feedback with our leadership team. Also, we want to make sure the pending items you mentioned are addressed. Please reach out to us at nhcc@beazer.com or (888) 623-2937, and we would be happy to help. - Daniela ...
Total Score 3
Average home for decent price
- Nilesh C.
- Verified HomeBuyer
- July 06, 2021
- Columbus, IN
Buying process was quick. Limited design options for basic i.e. included price. Construction quality leaves much to be desired.
Beazer Homes responded:
Thank you for providing us with feedback regarding your home building experience, Nilesh. At Beazer, we strive to make sure everyone’s experience is an excellent one, and we apologize that we have not met your expectations. Please know that our team is here to help with any questions or concerns you may have and can be reached at nhcc@beazer.com or (888) 623-2937. – Manny ...
Total Score 3
Beazer Homes - After moving in, it is extremely hard to get them to fix anything.
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Indio, CA
After moving in, it is extremely hard to get them to fix anything.
Beazer Homes responded:
Thank you for reaching out regarding your experience. We apologize for any difficulty you have encountered with your warranty services. Please know that we have a dedicated Customer Care team who can assist. Please reach out to us at nhcc@beazer.com or (888) 623-2937 and we would be happy to look into this for you. - Daniela ...
Total Score 3
Not bad but not great
- Anonymous
- Verified HomeBuyer
- June 15, 2021
- Hermitage, TN
When we signed the contract, we were told we had to move quickly through design and then the new home kick-off. After our design appointment, it was almost one month before we had the initial home project kick-off. Project updates weren't as frequent as we expected. Our realtor had to reach out on a couple of occasions to get a status update. We found out there was an issue with our plot being filed incorrectly. Beazer was very apologetic and worked with us on how to correct this issue. We may have decided on another home if we knew that the walls are insulated for efficiency but not ...
Beazer Homes responded:
We are glad to still have your recommendation but are disappointed to hear about your overall experience with us. Please know that your feedback has been shared with our team at Magnolia Farms so that we can continue to improve our processes and the experience we deliver to our homeowners. Should you have any questions or concerns to further discuss with us, please reach out to our team at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...
Total Score 3
Best Floor Plan Option
- Anonymous
- Verified HomeBuyer
- June 15, 2021
- North Las Vegas, NV
Beazer had the most amazing floor plan options and amazing Beazer workers. But the subcontractors, need to be reviewed and monitored more. It just seems like the workers rushed through the minor details, that stood out once you move in. The 1 hour walk through is not enough time to catch all issues in the home.
Beazer Homes responded:
Thank you for sharing your feedback. We appreciate the shout-out to our team at Acacia Ranch and are glad to hear that you loved our Choice Plan options. We want to make sure that the concerns you are having with your home are addressed. Please reach out to us at nhcc@beazer.com or (888) 623-2937 and our Customer Care Team would be happy to assist. - Daniela ...
Total Score 3
Beazer Homes - I'm a little torn on this one.
- Irene S.
- Verified HomeBuyer
- June 08, 2021
- Indian Springs, NV
I'm a little torn on this one. When I first bought the house I loved it but there are some things that need to be addressed inside the home
Beazer Homes responded:
Irene, we are sorry to hear that you are torn on this. We would like to speak with you so that we can help address any questions or concerns you have. We missed you today, but please reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela 
Total Score 3
Beazer Homes - Sales team ok.
- Melody C.
- Verified HomeBuyer
- June 08, 2021
- Denton, TX
Sales team ok. Builder gets a 5 star rating. House gets a 3. This house has the worst quality of finish work of any home i have ever owned. Your sub contractors do a terrible job. The texturing of my walls is terrible. Most walls have 2 or more obvious differences in the textures. It looks like kids came in and did it, not professionals who do it for a living. It needs to be totally redone but no way would i have your subcontractors come back in my house to do it.Same thing on back porch. Same thing on stone work and brick. The other builder in the neighborhood has brick craftsmen ...
Beazer Homes responded:
Melody, thank you for taking the time to speak with me about the concerns you are experiencing with your home. We are glad to know that our Area Construction Manager has met with you to review the items, and we will continue to work with our team as each is addressed for you. We are here to help and if you have any questions or warranty needs in the future, we can be contacted through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Beazer Homes - Buying experience was very good with Travis but home finishing
- Mohamed P.
- Verified HomeBuyer
- June 06, 2021
- Farmers Branch, TX
Buying experience was very good with Travis but home finishing i would give only 2 stars..... home finishing is very poor.
Beazer Homes responded:
Mohamed, we want to thank you for speaking with us regarding the concerns you are experiencing in your home. We pride ourselves on delivering a quality home while providing exceptional service, and this applies beyond your home-building journey. Our dedicated Customer Care Team is here to assist with any questions or concerns you may have. The items we discussed have been shared with your local Customer Care Manager, who will be reaching out to help address your concerns. If you wish to speak with us in the future, please reach out to nhcc@beazer.com or (888) 623-2937. Thank you again. - Daniela ...
Total Score 3
Beazer Homes - I closed on my home on the 31st of March 2021.
- Areel C.
- Verified HomeBuyer
- May 25, 2021
- College Park, GA
I closed on my home on the 31st of March 2021. Some things definitely could have been better. Workmanship is below what I expected. Some things were done in a rush so there were defects. Builder did offer some great incentives though. I guess you gotta take the good with the bad. Some things to work on in my opinion would be, better management, and communication. There should be more walk throughs done of the home by management so defects or broken items/issues can be addressed before the customer does their final walk through. More attention to detail would be a benefit.
Beazer Homes responded:
Areel, thank you for providing us with feedback from your home-building experience. We apologize that things did not run as seamless as expected but are glad to know that our Builder and his team were able to correct the items and make things right. As you settle into your home, please reach out to our New Home Contact Center if you have any questions or warranty concerns that we can assist with at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
They kept in touch with us since we were 100 miles away
- Sherrie T.
- Verified HomeBuyer
- May 20, 2021
- Noblesville, IN
Make sure that you know the quality of the standard products verses the upgrades. and the finishing results of the painting and the windows and the drywall is a little questionable. I just feel that for a home over $330,000 I should see pristine quality finishes. We have already replaced the shower heads and some faucets. We will also need to hire painters to improve the quality of the interior paint. Very disappointed with the end results we were given.
Beazer Homes responded:
Sherrie, we appreciate you taking the time to provide feedback from your home-building experience. We understand that touch-ups needed in a new home can cause unintended frustrations. We appreciate you providing our dedicated customer care team the opportunity to assist you with resolving your warranty claims. Please know that we are here to assist you and if you have any questions or concerns we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Beazer Homes - My starting experience was good with Beazer.
- Ipsit M.
- Verified HomeBuyer
- May 20, 2021
- Morrisville, NC
My starting experience was good with Beazer. The sales team respond to clarify my queries. But sales team need to be more transparent for first time home buyers like what exact things are going to available in new home vs what's not. And there is a gap in communication within Beazer group sales, builder, closing personnel which create issue for customer to run after them. And traders working for builder has a poor workmanship which builder need to take responsibilities not customer.
Beazer Homes responded:
Ipsit, thank you for reaching out to us with your concerns. We missed you today but would like to help in addressing any questions or pending warranty items. At your convenience, we can be reached through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela
Total Score 3
Beazer Homes - In general terms, the house and the floorplans are beautiful.
- Carolina O.
- Verified HomeBuyer
- May 11, 2021
- Orlando, FL
In general terms, the house and the floorplans are beautiful. But the lack of attention to detail is sad. I received my house with a lot of missing finishes, like cabinets, floors, paint, etc, Yes, the builder is scheduling people to come and fix things, but that is not the ideal way to buy and receive a brand new house! Also, the told me that the amenities and pool would be built in March 2021, it is now May and nothing has been initiated, very disappointed. The community lacks of lighting for the night time, the mailbox is uncovered.
Beazer Homes responded:
Thank you for letting us know about your experience, Carolina. We understand that touch-ups needed on a new home can be frustrating. We appreciate you allowing our Customer Care team the opportunity to address these items for you. Please know that your feedback has also been shared with our team at Moss Park Preserve. If you have any questions or warranty needs in the future we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Lack of quality
- Donald F.
- Verified HomeBuyer
- May 11, 2021
- Cumming, GA
Great sales personnel that follow you from day one
Beazer Homes responded:
Donald, it was a pleasure speaking with you. We are glad to know that you love your home despite the quality concerns that have come up in the home finishes. Thank you for allowing our team the opportunity to help with having these items addressed. Please know that we are always just an email or call away and can be reached at nhcc@beazer.com or (888) 623-2937. Thank you again. - Daniela ...
Total Score 3
Pandemic is not an exception.
- Anonymous
- Verified HomeBuyer
- May 11, 2021
- Aldie, VA
The builder is great. Their plans are great. Just that the pandemic has caused a lot of demand and shortage of resources makes it hard. However the buyer still pays the premium and does not make sense delivering homes with a lot of cosmetic issue from damaged doors to improper painting.
Beazer Homes responded:
Thank you for sharing your feedback with us. We understand the unique challenges of this year have caused frustrations for our homeowners. Our teams are working to address any pending concerns from shortages or delays at the first available opportunity. Please know that we are here to help and if you have any questions or would like to discuss the matters mentioned further, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
They are anxious to get you in the home but not so ambitious to fix things that were pointed out prior to closing
- Anonymous
- Verified HomeBuyer
- May 06, 2021
- Riverview, FL
The initial process of getting the home built was actually a good experience and the builders that you work with are friendly, courteous and responsive. However their subcontractors leave a lot to be desired. From using low grade materials in the home to sloppy work and the list goes on from there. We have been in the house now and are still waiting on the builder to complete the work from our punch list prior to closing. Some of the items were pointed out multiple times and the sub contractors merely just pull the tape off the issues and say it is finished. Communication after buying ...
Beazer Homes responded:
We appreciate you sharing your experience with us. It is disappointing to hear that we have not met your expectations in your home building journey and the quality of your home. Please know that we are here to help and have a dedicated Customer Care Team that is happy to assist. We want to ensure that the items mentioned are addressed by your local warranty team. At your convenience, we can be reached at nhcc@beazer.com or (888) 623.2937. - Daniela ...
Total Score 3
Rollercoaster ride
- April S.
- Verified HomeBuyer
- May 04, 2021
- Prairie Ridge, TX
It started off good then things went haywire. From the appliances being stolen, closing date moved a few times, My great interest rate snatched from me, it could have been better, there was just too much going on I believe if John and Todd had stayed on the experience would have been much better as far as customer service goes., but at least I closed better late than never.
Beazer Homes responded:
April, thank you for taking the time to provide us with feedback from your home-building experience. We pride ourselves in providing great service to our homeowners and use the experiences shared with us to improve and ensure we are doing all we can to deliver this. Should you have any questions or concerns you would like to discuss in the future, please contact our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
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