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Beazer Homes

Beazer Homes Reviews

What Homeowners Have to Say About Beazer Homes.

Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 5916 homeowner reviews to learn why they are the right team to build your new home.

Beazer Homes

has 4.5 out of 5 stars in All Areas

5916 Reviews in All Areas

Star Rating Breakdown

5 ★ 4377

4 ★ 628

3 ★ 400

2 ★ 223

1 ★ 288

Customer Reviews

Horrible Experience

  • Phyllis A.
  • Verified HomeBuyer
  • January 04, 2023
  • Allen, TX

I will never recommend Beazer homes to anyone. We were repeatedly lied to by sales people, made to settle for what Beazer chose to give us, Mistakes were made from the design center up to closing. Our lives were turned upside down for months due to mismanagement and incompetent employees. We have built two homes prior to this and both experiences were very good. Nothing in our past could prepare us for our dealings with Beazer. We paid a premium price for very shoddy construction. Now we are dealing with mechanical issues with systems installed that we know nothing about. No information ...

Beazer Homes responded:
Phyllis, we're so sorry to hear that your experience was not what you expected. We pride ourselves on providing outstanding customer care and quality homes so it is particularly concerning when we receive comments like this. We show that your local Beazer team has been able to work with you on any reported warranty items. We encourage you to reach out to our New Home Contact Center with any additional concerns. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new home. - Roland ...

Total Score 2

Mike

  • Joseph V.
  • Verified HomeBuyer
  • December 22, 2022
  • Prairie Ridge, TX

Mike just wanted to slap the house together to get it completed so everyone could get their bonuses. Then have everything fixed under warranty.

Beazer Homes responded:
Joseph, thank you for your candor. At Beazer, we value all forms of feedback from our homeowners. We believe, having an open line of communication with our customers can only help better our teams in the future. We are sorry to hear that your experience was not what you envisioned for yourself. We will be sure to address these comments with your local team so that we can provide higher level of care going forward. Should you have any concerns that require attention, please feel free to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We hope you are settling in nicely at Prairie Ridge. - Roland ...

Total Score 2

Too expensive for the quality received

  • Anonymous
  • Verified HomeBuyer
  • November 25, 2022
  • Tomball, TX

There were a couple of statements made about our lot and the fence in the back that were very important to us and turned out to be untrue. The build took 8 months from start to finish which cost us a lot of money due to rising interest rates. I took too long and there was no relief on the asking price. Overall construction was not what I expected af a home as expensive as this one and the insulation they speak so highly of has not lowered out electric bills anywhere near what they said it would. They have been very responsive on the smaller items that needed to be fixed after move ...

Beazer Homes responded:
Thank you for such a candid review. We value all forms of feedback from our homeowners. We will be sure to pass along your sentiments to our local teams to help build a better Beazer going forward. While we are sorry to hear that there has been some dissatisfaction with your home, we are thrilled to know that your local team has been there to help you every step of the way. Please know we are happy to assist in any way we can. our New Home Contact Center can be reached night or day for all of your warranty concerns. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Wishing you the best in your new Beazer Home. - Roland ...

Total Score 2

Marty

  • Martin D.
  • Verified HomeBuyer
  • November 22, 2022
  • Orlando, FL

The communication was awful. My wife and I had to relocate to a hotel, because Beazer did not communicate the 2nd time our closing was changed. Beazer made a small attempt to compensate us, but only about half of the expense they created. The warranty department has been pitiful. The warranty guy “Steve” has no business dealing with the home buyer. His supervisor “Ryan” has made no attempt to get in touch with us. He is either unaware of our issues, or he doesn’t care! Neither is acceptable. The good news is, we do like our home.

Beazer Homes responded:
Thank you for sharing your experience with us, Marty. While we are thrilled you love your new home, we also apologize for any confusion during the closing process. We know a new home journey has many moving parts and coordinating your move can be frustrating. Please know we are always here to help should you have any questions or concerns in the future. Our New Home Contact Center can help you as you settle in. They can be reached via phone at 888-623-2937 or via email at nhcc@beazer.com. We look forward to building a stronger relationship and welcome you to Lake Nona. - Megan ...

Total Score 2

Unfinished Finishes

  • Franklin C.
  • Verified HomeBuyer
  • November 22, 2022
  • Riverside, CA

My wife and I expected more from Beazer for $1 million home. We were very disappointed to find overspray on the countertops, inside the cabinet drawers, a room was not even painted or drywall properly, Flashing on the roof with a hole in it, etc. to name a few things that were/are wrong. Thank goodness for Todd and John who worked tirelessly to get things fixed for us. The good news is that Beazer responds very quickly to our concerns.

Beazer Homes responded:
Franklin, we're so sorry to hear that you had some issues with your new home. While we try tirelessly to have every home perfect upon move in, we understand that there may be some things that require a little extra attention post closing. We're thrilled to know that your team of local Beazer professionals were able to get your concerns addressed in a timely manner. Please know, Beazer Homes is committed to quality customer care throughout your entire new home journey. Please feel free to reach our New Home Contact Center with any warranty concerns. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Thank you for allowing us to help build your future. - Roland ...

Total Score 2

Hampton Chase

  • Anonymous
  • Verified HomeBuyer
  • November 22, 2022
  • Lebanon, TN

My experience has been relatively disappointing throughout. Started off with a $8,000 Closing Credit that changed overnight to $5,000 when allowed to sign. Builder assured/promised the HOA wasn’t going to raise fees (they jacked up the fees right after closing with their preferred HOA company that makes money off of the owners of the homes.) Their vendors screwed up the shower, I still don’t have mirrors two months after closing. They rushed me to close, and then didn’t bother to follow up on half the items I pointed out on the punch list. Months later I’m filing warranty claims. They built ...

Beazer Homes responded:
Thank you for this bit of feedback. We're sorry to hear that your experience has not met your expectations. While we hope that every home is built to perfection, we understand there may be some items that require a little extra care after closing. That's why our team of warranty professionals are always available, night or day, to assist. Our New Home Contact Center can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty for all of your warranty needs. We encourage you to reach out to us for any concerns so that we can get your home in tip-top shape. From all of us at Hampton Chase, welcome to the neighborhood. - Roland ...

Total Score 2

Lots of Problems

  • James C.
  • Verified HomeBuyer
  • November 18, 2022
  • Mesquite, NV

We had serious problems with: electrical wiring (island light boxes had no caps on the wires or in two of the bedrooms), the additional cable hook-ups weren't wired, electrician didn't show up four times to do the repairs, vent-a-hood had packing materials left in it, plumbing problems (toilet and shower drain not mounted properly), damage to the microwave, dining room window appears to have a crack, paint/texture issues in every room, drywall cracks in ceiling multiple of rooms(appears that the texture would fall off if you touched the crack), inside doors sticking or won't stay shut. Still ...

Beazer Homes responded:
James, thank you for sharing your experience with us. We value all forms of feedback from our homeowners. This is a part of our commitment to working with integrity in every aspect of building your home. While we strive for perfection with each one we craft, we understand that there may be times some additional care is needed. We are thrilled to see that your warranty team is actively working with you to address your reported concerns for your newly closed home. We thank you for allowing us to turn this experience around for you and for allowing us to help build your future. Wishing you the best in your new community at Shadow Crest. - Roland ...

Total Score 2

Incomplete woks after closing ,AC not working

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • Hickory Creek, TX

Incomplete works after closing ,AC not working

Beazer Homes responded:
We're sorry to hear that you've experienced some concerns with your new home. We strive for greatness in everything we do so we make sure to take any feedback about the quality of our builds very seriously. We are thrilled to know that your local Beazer team was able to put in a warranty ticket for you so that we can help get you settled into your new dream home. We encourage you to utilize our New Home Contact Center for all of your warranty needs. We can be reached at (888) 623-2937. Wishing you all the best in your new Beazer home. - Roland ...

Total Score 2

Electrical problems amongst other things

  • Michael M.
  • Verified HomeBuyer
  • November 09, 2022
  • Las Vegas, NV

I’ve been trying to be patient but there are a few things that just haven’t sit right with me. First, we weren’t told that mailboxes wouldn’t be installed until a certain percentage of homes were built when we first signed the contract. We were told this after the house was built, causing us to scramble around and figure out how we were going to get our mail. Second, because of the mailbox situation, our address isn’t fully established, causing missed deliveries with packages, and causing friends and family to not even be able to locate our home using navigation other than Google ...

Beazer Homes responded:
Michael, we're sorry to hear you have not been satisfied with your new home experience. While we work tirelessly to make sure every home is perfect upon move in, we understand there may be things that require some extra attention after closing. That's why Beazer has established a customer care team to assist our homeowners. We are thrilled to see that your local team has able to work with you on your reported concerns. We encourage you to reach out to our New Home Contact Center for any questions or concerns you may have regarding your home warranty. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We hope you are settling in nicely to your new Beazer home. From all of us at Sage Point, welcome to the neighborhood. - Roland ...

Total Score 2

Disappointed with interior work

  • Margaret M.
  • Verified HomeBuyer
  • November 07, 2022
  • Surfside Beach, SC

We’ve been in the house for 3 months. We’re disappointed with the interior finishing construction on the inside. We’ve had quite a few major problems. The master bathroom has cracked sink and shower needs major work. Our roof leaked during a storm, cold are coming through the vents in master bedroom and microwave. Finished trim work is poor. Had to replace the stove-fire hazard. That’s just a few. It’s under warranty but no one has come over to fix those listed above for a month. Contractor told us to wait about 6 months to see if the roof leaks again. Extremely disappointed!

Total Score 2

Issues not getting fixed

  • Christopher P.
  • Verified HomeBuyer
  • November 01, 2022
  • Summerville, SC

Been in the house for almost 2 months and still waiting on issues to get fixed.

Beazer Homes responded:
Christopher, thank you for taking the time to provide this bit of feedback. While we hope that every home is perfect upon closing, we know that sometimes certain items can require a little extra care. We appreciate your patience while we've been dealing with supply chain issues. We are thrilled to know that your local team has been working with you to help resolve these concerns. Please know, your sentiments will be passed along so that we can build a better Beazer. Wishing you the best in your new home. - Roland ...

Total Score 2

Dr.

  • Derrick G.
  • Verified HomeBuyer
  • October 20, 2022
  • Naples, FL

We had nothing but frustration throughout the buying process with Beazer homes. They were making a lot of promises as to the things that were included and we found out later on that they were not included. There were a lot of household structures that were not complete in the build or that were broken they need to fix it.

Beazer Homes responded:
Thank you for sharing your feedback, Derrick. We're sad to hear that you were not satisfied with your buying experience. Our goal is to ensure that all of our homeowners move into their new Beazer homes with ease. Please know, our team of warranty professionals are here to help with any concerns you may have. We encourage you to contact our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty with all your warranty needs. Wishing you the best in your new home. - Roland ...

Total Score 2

not good

  • Eddie D.
  • Verified HomeBuyer
  • October 18, 2022
  • Las Vegas, NV

The house has 3 broken windows and a few things that need to be fixed, someone from the buider has been informed about and 3 weeks later no action has been taken.

Beazer Homes responded:
Thank you for sharing your experience with us, Eddie. We're sorry to hear that you've had some trouble with your windows. We do not show that a case for this item has been opened with the warranty center. We encourage you to reach out to them directly so that we may better assist. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Roland ...

Total Score 2

My Experience is not good

  • Linku M.
  • Verified HomeBuyer
  • October 11, 2022
  • Denton, TX

My closing was messed up. In the morning of closing date I got call from construction manager that they can’t close it on the same day due tom some document didn’t received from city. They need to more pro active. When house was delivered to me it was not at all clean. I told several times and highlighted the same to my construction manager but no result. I am expecting better service from Beazer. I will already to recommend about Beazer to someone. Thanks

Beazer Homes responded:
Linku, thank you for sharing your experience. We're sorry to hear that you were not satisfied with the closing of your home. We will be sure to pass along your sentiments to our team so that we might build a better Beazer going forward. Wishing you the best in your new home. - Roland ...

Total Score 2

Don't buy from Beazer! Ever

  • Donna C.
  • Verified HomeBuyer
  • September 27, 2022
  • Celina, TX

The sales people are adorable up until closing. Then you are full of surprises. The house was not cleaned properly, The bathtub looked like many people have used before full of scratches. The doors were not painted properly and dirty. One window did not lock, and the yard was a disaster . The sprinkler system leaked, The air is not working as it should and they still try to fix it after 2 months since closing. The insulation is not good and it started flying around the attic so I can see it through the vents. The yard is not properly done so when it will rain the water will run toward the ...

Beazer Homes responded:
Thank you for your feedback, Donna. We'll be sure to pass this along to your local warranty team so we can help build a better Beazer. We see your team has been in contact with you regarding these items and are actively working with you to help resolve them. Should you need assistance with anything, please feel free to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Roland ...

Total Score 2

Beazer Teams only interested in getting good reviews

  • Bipin D.
  • Verified HomeBuyer
  • September 23, 2022
  • Cumming, GA

I have come across different teams during my purchase and after my purchase of my Beazer home and they are only looking for good reviews but don’t deliver the quality that I heard Beazers is known for . I’m totally dissatisfied. The team is behind you saying please give us good review if not it will impact bonus and they promise they will get your things done soon . Once you give the good review they are gone and never respond and things are pending or don’t get done . It’s been 3 months that we closed the home , still exception list is not addressed. Builder was behind us for review. Once we ...

Beazer Homes responded:
Bipin, thank you so much for sharing this review with us. At Beazer, above all else, we value homeowners who provide us with honest feedback. Your input will help us build a better team for yourself and all of our future homeowners. We have brought your concerns to the attention of our team out at Village at Herrington and will have someone reach out shortly to go over an action plan. Again, thank you so much for providing us with some insight on your experience. Remember, our New Home Contact Center is always here to help, should you have any questions. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new Beazer home. - Roland ...

Total Score 2

Look elsewhere

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2022
  • Las Vegas, NV

Very little communication throughout the home buying experience. Home was rushed towards the end and there are a lot of problems from day one of moving in. I would look elsewhere for buying a new home.

Beazer Homes responded:
Thank you for the review. Our sales and building teams are dedicated to building a solid relationship with our homeowners throughout the new home process. That's why we ensure our teams provide a weekly update to our homeowners. We apologize if this has not been your experience. We'll be sure to pass along your feedback to your local team so we can help build a better Beazer. We see you've reached out to our warranty team for some post-closing items and they are actively working with you to resolve them. Please feel free to contact our New Home Contact Center with any questions you may have. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. From everyone out at Sage Point at Sky Hills, welcome to the neighborhood! - Roland ...

Total Score 2

Beazer Homes - Beazer as a company does not have any interest in the home buyer.

  • Steven N.
  • Verified HomeBuyer
  • September 06, 2022
  • Millville, DE

Beazer as a company does not have any interest in the home buyer. Everything Beazer does is for Beazer. It took 1 year to complete my home while other builders in the area were completing projects in 7 to8 months. And after settlement our home was still not 100% complete. How ever Patti and John were the only people that kept it all going not Beazer.

Beazer Homes responded:
Thank you for submitting this review, Steven. We appreciate you sharing your comments with us. We're sorry to hear that you were not satisfied with the timeframe your home was built in, however, we are thrilled to see that Patti and John were able to provide you with quality customer care. While looking over your account, we show your home was closed within the agreed upon timeframe and do not show that you've submitted any concerns regarding this to our offices for review. We are here to help our homeowners and are happy to discuss any concerns you might have. We encourage you to contact our New Home Contact Center with any questions you may have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. Wishing you all the best in your new home. - Roland ...

Total Score 2

Beazer Homes - Overall, there are lot of delays with hardware in home, I’m still

  • Anonymous
  • Verified HomeBuyer
  • August 23, 2022
  • Celina, TX

Overall, there are lot of delays with hardware in home, I’m still raising ton of warranty of tickets still there is no concrete dates on when it will be fixed. Outdoor lawn was not laid flat lot of puddle spots. Garage is a total mess with cracks and chips every where as they mentioned outdoor won’t be covered for warranty I have to adjust with it. Also lot of gap in entrance of home where beazer mentioned it won’t be done again.

Beazer Homes responded:
We appreciate you taking the time to share your experience with us. While our builders try very hard to ensure every home is perfect upon move-in, we know that there may be some items that require a little extra care after closing. We show a case for your cabinets concern is currently open and being addressed by your local customer care representative. We encourage you to report any concerns to our New Home Contact Center so we can ensure they are being addressed. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Roland ...

Total Score 2

Beazer Homes - My home buying experience up until closing was wonderful.

  • Denise R.
  • Verified HomeBuyer
  • August 19, 2022
  • Roseville, CA

My home buying experience up until closing was wonderful. Once I closed the service/response to my requests have been very delayed or not responded to al all.

Beazer Homes responded:
Thank you for sharing your feedback with us, Denise. We're sorry to hear that your warranty experience has been less than you desired, but are glad to hear that your initial experience had been nothing but positive. We encourage you to reach out to our New Home Contact Center for any requests you may have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. We would love to assist in any way we can. - Roland ...

Total Score 2

Builders team were fine; mortgage lender was horrible

  • Lorraine B.
  • Verified HomeBuyer
  • August 16, 2022
  • Hanover, MD

Beazer Home team members were fine; my home is lovely. One of the recommended mortgage lenders was horrible; extremely poor customer service that made this process very stressful & took away from the joy of buying my first home.

Beazer Homes responded:
Lorraine, we're disappointed to hear this about your lender and would like to apologize for your experience. Our Mortgage Choice program has pre-vetted lenders who must maintain a minimum customer satisfaction rating of 90% or higher, so we will be sharing your feedback to ensure that Beazer homeowners have a positive experience. However, we're glad to know that you're happy with our Beazer team members and the quality of your home. As you settle into your new space, be assured that your Beazer home was built with quality, craftsmanship, and innovation in mind and that Beazer Homes has a reputation for building great homes. If you have any concerns, our New Home Contact Center is here for you and can be reached at (888) 623-2937 or www.beazer.com/warranty. We wish you all the best in your new home and neighborhood at Parkside. - Joanna ...

Total Score 2

Beazer stole the Joy out of purchasing a new home

  • Chris N.
  • Verified HomeBuyer
  • August 16, 2022
  • Cypress, TX

I’m a Realtor and have sold many Beazer Homes over the years both individually and as part of a team. Overall the experiences have been positive and I liked the build quality for the money, so when it came time to build our 3rd new construction home, it seemed like a solid choice. Overall the process was extremely disappointing and caused us a lot of unnecessary stress and financial hardships (closed on the 4th attempt). There were too many issues to explain in detail and many issues remain unresolved. I do give 2 stars only because their customer service team has done a decent job of ...

Beazer Homes responded:
Chris, thank you so much for sharing your experience with us. As we all know, supply chain issue have had an impact on builders across the country. While we are sorry to see that this caused an inconvenience for you, we appreciated your patience and understanding throughout the process. We see your local team has been working with you to address any warranty concerns you've reported. Thank you again for sharing your experience with us, we will use your feedback to help build a better Beazer. Wishing you all the best in your new home. - Roland ...

Total Score 2

Beazer Homes - Make sure new buyers go to the site everyday to make sure everything

  • Edwin C.
  • Verified HomeBuyer
  • August 12, 2022
  • Katy, TX

Make sure new buyers go to the site everyday to make sure everything is going well with the construction and they are not cutting corners

Beazer Homes responded:
Thank you for submitting this feedback, Edwin. We know how important working with integrity is to our homeowners, that's why our team of building professionals take the time to update our homeowners on a weekly basis on the status of their new home. Our building and warranty teams are dedicated to helping our homeowners however possible. We encourage you to reach out to our New Home Contact Center with any questions you may have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Wishing you the best in your new home. - Roland ...

Total Score 2

Mission Support Group Chief Enlisted Manager

  • Michael M.
  • Verified HomeBuyer
  • August 09, 2022
  • Indian Springs, NV

The start of this journey was exciting. However, the communication with the sales representative was less than desirable. I was out of state and getting detailed updates just never really happened. I was told my home would be ready by April 10, 2022. I even asked back in December 2021 if that was a good date with the supply chain issues. I was assured April was good. Long story short, I was living with my wife and 2 college age kids as a transient till we finally moved in on 24 June 2022. The home was rushed to get me in it. The craftsmanship was horrible. Doorknobs on backwards and ...

Beazer Homes responded:
Michael, thank you so much for sharing your experience with us. As we all know, supply chain issue have had an impact on builders across the country. While we are sorry to see that this caused an inconvenience for you, we appreciated your patience and understanding throughout the process. We do not show that you have submitted any requests to our warranty team for review since closing. We encourage you to reach out to our New Home Contact Center for any questions or concerns you might have regarding your new home. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Thank you again for sharing your experience with us, we will use your feedback to help build a better Beazer. - Roland ...

Total Score 2

Horrible experience with workmanship and quality

  • Lisa P.
  • Verified HomeBuyer
  • August 01, 2022
  • Westfield, IN

It was apparent that the contractors held no regard for the quality of their work for the price point of this home. From the crooked front porch pillars, to the spilled concrete areas on drive and front porch, to the already crumbling mortar, crooked brick and stone work, finding screws into main water lines and black mold less than 2 months after moving in, scratched windows, hard water stains a third up the cement siding, wrong luxury vinyl plank placed in home...the list continues. And then to have the home appraise for $30,000 less than selling price.

Beazer Homes responded:
Thank you for this review, Lisa. We're sorry to hear that your home has not met your expectations. We strive for excellence in everything we do and want you to know that we are here to assist in any way we can. We highly encourage you to reach out to our New Home Contact Center for any warranty concerns you may have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Roland ...

Total Score 2

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