Beazer Homes Reviews

Beazer needs better quality control processes and oversight of contractors. We've worked with multiple builders over the years, and have found the quality control during construction to be lacking with Beazer. With that being said, the customer support team is good, polite, and friendly.

Overall Beazer did an awesome job with high quality. But they fell short on a few key areas. First, they made us purchase home theater equipment we did not need nor use. It is literally stacked in our garage now. While I appreciate Beazer’s respect for the environment, their policy about home theater systems is anything but wasteful for buyers and wasteful for the environment. Beazer also charged us extra for concrete they never poured, because what they advertised in their model homes they could not offer. It really bums us out that Beazer would bait and switch their customers in this way. And they have the nerve to double charge us for the concrete. Future buyers of Beazer homes need to be careful about the “packing” of needless things into their contracts by Beazer. They also need to be aware Beazer advertises features they can’t offer you, feels like a bait and switch tactic which left a bad taste in our mouths because it cost us thousands of extra dollars.Beazer would have received an A+ grade from us were it not for these bait and switch tactics.. ... More

The sales process experience was great and really appreciated the engagement of the pre-selected lenders to engage with. Truist was amazing in staying contact and monitoring interest rates. The onsite construction team, including Wayne were very helpful. The largest disappointment is the poor sound proofing for the Rivas model. The second disappointment is that the Rivas patio deck ceiling is not sealed, so if the condo owner above spills a drink, let's hope you are not standing on your patio deck. We will have to decide if this is a long-term home for us.

Interaction during building was great, working with Beazer on warranty items suffers from both lack of communication and follow-up from representatives

This was the second Beazer home I have purchased in the last 7 years. When I knew I needed to make a change, I spent some time deciding what I wanted to do. I was disappointed to see the reduced options Beazer was offering as compared to my previous purchase, but at the end of the day decided to go with them again based on my previous experience and primarily due to their energy efficient options. I will say they did work with me and allowed a few changes that were not being offered originally as the neighborhood I was looking at was one where Beazer had decided to “offer a few and build many”. In other words, you can only choose one of five themes and you got whatever Beazer had decided went in that theme with only a minimal amount of options available to change. I have been really disappointed with the quality of work as compared to my experience 7 years ago. They appear to be more focused on how many homes are being built as opposed to the quality. I was close enough that I had the opportunity to visit the building site every week. There were some issues during the process that caught my eye, including them cutting out some drywall after it was installed in order to make some repairs. I was told it was due to their still trying to get their subcontractors up to speed with their new requirements. I still don’t understand why the issue wasn’t noticed before the drywall went up other than they’re moving too fast. Even though I had an inspector come in and several things were addressed before I loved in, there is just a lot of sloppy workmanship throughout the house (paint splatters on the time floors, messy caulking and they didn’t even bite to clean the styrofoam out of the glass ball pendant lights before putting the mm up) and I had to submit a handful of warranty requests within the first week or so after moving in. One was because all of the door knobs were falling off. Another sign to me of the quality of the subcontractors work. I am just really disappointed in the quality of the workmanship on my new house compared to the one they built 7 years ago. Only reason for the rating given is because of the energy efficient products that were included and how helpful the people I have worked with have been. ... More

As a first time buyer, the experience could have been better. Everything looks beautiful, until you look closer. After moving in I discovered so many little sloppy mistakes. Take my advise, on your walk through day, spend the entire day and look in every corner and behind every toilet on the floor. There was a piece of my fireplace that was chipped off and all they did was paint over it. There were tiles behind the toilets that weren’t grouted and much more. The houses are beautiful but the details were done so sloppy. If I could do it again I would scrutinize the details.

Overall we had a very positive experience with our sales consultant, Mark. He did everything in his power to get us the best possible price and connect us with a great mortgage company. We love our new home, but unfortunately within the first two weeks of living here we had a slew of issues. First, our HVAC system went out and took almost two weeks fix. Here in Texas it’s hot and humid, so you can imagine it was quite uncomfortable. We will certainly give credit to Dax, our warranty rep, who was able to provide a portable AC unit which made it a little more comfortable in the house. Second, after a heavy rain storm, we had water intrusion in both our front office and garage. After some investigation, they found water getting into the garage through the tankless water heater exhaust vent which wasn’t properly sealed. The upstairs outer window sills had several areas where water was getting in and running down the inside walls, soaking our office carpet. Dax did his best to get our warranty issues resolved as quickly as possible, which we are appreciative of. This is by far our largest investment and we understand things aren’t always perfect, but to have this many issues within the first two weeks seriously makes us question Beazer’s build quality. ... More

our contract was signed 1/18/2023. After that date the plans for our house changed. It was no longer identical to the model. Nothing was communicated about the change. Rather than build our group of houses to plan, the company decided to delay the process to build per the new plans. The sales team was not very forthcoming. Responses were not always timely. Start dates were given and missed. The operations folks were always portrayed as being too busy.

Originally, the home buying process presented numerous challenges, which, as a first-time homeowner, I anticipated but underestimated. From delays to inaccuracies with the floor plan, the journey was far from smooth. However, the Beazer team proved responsive, addressing each of my concerns with communication and reassurance. Their commitment to resolving issues was commendable, and I'm grateful for their efforts. Recognizing that home building inherently involves challenges, I remained actively involved, attending weekly recap meetings to ensure alignment among all parties. I credit my positive experience in part to the guidance of a skilled realtor in the Atlanta market. Despite the hurdles, I am delighted with the final outcome of my home—it perfectly aligns with my vision. Without hesitation, I would recommend Beazer Homes to friends and family, while also providing constructive feedback to ensure others have a smooth experience. The road may be quite “bumpy” along the way—nevertheless, the ending result should leave you accomplished and satisfied. ... More

Pros: Quick response to issues or repairs. Friendly treatment of customers. Convenient location. Cons: Poor finishes on the construction. Materials used don't match the price paid. Experienced leakage within one month of occupancy, and numerous areas with subpar finishing.

It was good experience overall and we enjoyed it and we love our home. I am not satisfied with backyard because it was not leveled and grass is very low. Also, one of backyard sprinkler pipes was burst open and now we are waiting to get this fixed up.

My initial experience was not good. My first Beazer real estate agent and I had a ratified contract that he annulled without my acknowledgement. My agent thought I knew about contract was cancelled and sold to another client. I told my agent to find out what's going on and I purchased another house same price next street over from original house. I had a bad experience with final walkthrough. This is why my score is a three.

In the future, sales agents should be more clear on the lot prices and whether the home is in a flood zone.

I like our new home with the exception of a couple issues. Main issue I have is with the Heat system or it could be Duck work, either way unit with master bedroom in back does not get the air flow need to properly heat the bedroom in winter without turning up the thermostat. Gas bill higher than you would think for such an efficient unit as stated to us. Did not like the Gas Stove, was not given an option of Electric.

Project manager was not helpful with any of my concerns

This is my third time buying a home and the overall experience could have been better. I understand there will always be growing pains with new builds but what I’ve experienced is a lack of thoroughness and quality control. The issues I have are due to people cutting corners and rushing through the building. With my home being in the last run of buildings, I feel things were overlooked in hopes I would not notice. That is not OK. From the jump, things were rough, and hiccups continued along the way and are continuing to happen, even though I am 45+ days into living in this home. I’ve voiced my concerns to the Beazer team. I just hope my concerns and opinions are discussed and taken into consideration for future homeowners. I worked extremely hard to be able to afford this home and paid $400,000. $400,000 is a lot of money. The issues I am dealing with should not be occurring in a $400,000 home. 1. As of today, the ongoing issues I have are as follow: HVAC not heating 2. Electric bill being $250 because of the heating issue 3. Carpet coming up in multiple places 4. Door handles falling off 5. Wood not being stained to match the rest of the stairs/railing 6. Large staple hanging from the bottom of my laundry door which has left a mark on my carpet These are the things I have noticed thus far. As the home continues to settle, I am confident there will be other issues that arise. I’ve expressed my concerns to roughly 4-5 people on the Beazer team, and Airtron and Dura Floors. I feel like I should be compensated as I haven’t had a chance to enjoy my home because of these quality issues and concerns. I bought this home because my friend and her husband bought two homes from Beazer between 2016 – 2019. It is clear the quality of Beazer Homes has decreased because they did not experience any of the issues I have had. I understand mistakes happen, but my next home buy will not be a Beazer home. ... More

I am writing this review to express my disappointment with the air conditioning system in this house. Despite the dimensions of the property, the air conditioning appears to be insufficient, it is annoying that we woke up every night sweating even though we set up the A/C @ 62 °F, and what is even worse we are in winter time I don’t want to imagine how it will get in summer. Upon examining the unit’s identification plate and the sizing chart, it is evident that the air conditioner should be twice its current size (current is 2 Tons, and according to the house dimensions should be 4 Tons). Unfortunately, this oversight has resulted in a $232 electricity bill, which is a serious concern. The electrical water heater that is installed in our house is not enough to take two showers at the same time. It’s annoying that my daughter cannot the a shower at the same time as us because the water gets cold, if the water heater would be the gas one this issue could be avoid. During our pre-construction meeting we requested to change the electrical water heater for a gas one but we were told that is not possible because the design of the house is to save energy, which we haven’t save anything with our current electrical bill. As a homeowner, I expected better attention to detail and proper sizing when it comes to essential systems like air conditioning. I hope that this issue can be addressed promptly to ensure a more comfortable living environment, as well as the water heater since we cannot use both showers at the same time because the water gets cold. Feel free to use this review for your public feedback. If you have any further concerns, please don’t hesitate to reach out. ... More

Overall, good experience! I am dissatisfied with the unavailability of a built mailbox. It's inconvenient to retrieve my mail from the post office.

There are a lot of things needing repair already. Since day one our roof gutters were full of concrete and other debris. My husband had to get a ladder and clear it himself and his hand was bleeding. They have a one year repair guarantee but so far our case has been open for 2 months and no one has come to repair anything. Our list of repairs is 2 emails long by the way.

I can't say with confidence, I'd purchase with Beazer. The building process wasn't cumbersome, but our realtor had to follow up on a few things and we got an inspection. For the final inspection, they hadn't done everything by the first or 2nd walk through. For the identify and tape process, their were weird rules. Our realtor couldn't help, it had to be so many feet away, had to be a certain size, etc. Mind you, you're spending over a half million on your investment! Point all the things out including all the horrible busted through nail holes in all the drawers and some cabinets. Point it out and on the final walk through before closing you see they placed a obvious little piece of wood. So tacky and your told the drawers wouldn't be replaced...mind you, we're spending how much and it was the person's own negligence while working. On final walk through all things still aren't completed; from inspection or our walk through. Also, we got our closing date with under 30 days notice and it all continued to feel rushed. We close on 11.22.23 and we continue to have vendors in and out! Imagine having your closing rushed and still have to deal with people in and out your home! Disappointed doesn't do it justice! There are other annoying nuisances once moved in. Lastly, internet was a major issue. We couldn't get at&t because our addresses weren't registered...that was a lengthy delay. Also, our address numbers are used 2 other times in the subdivision and we're constantly getting others packages. Not sure if that's a Georgia thing or what but it's a headache. Love my home but probably would try another builder. ... More

I cannot say I'd do this experience again. The best part was at the design center with Cari B. But I went through two sales consultants and three construction managers from purchase agreement to completion. Brian E., who handled most of the construction, was a loss and it was a great thing when he quit. He never walked the property or addressed concerns which is why I have an untrue wall in my entry and my electrical meter was installed on the wrong side of the home which caused a significant construction delay. Catrina L. was the queen of "NO" and could never get off the company script. She was pleasant enough but was never on the buyer's side. Ruban, the last CM, did his best to pick up the pieces that Bryan E. left him but was placed in an impossible situation from corporate who only sees numbers and not the construction. He's a great guy and did his best to make things happen, I enjoyed working with him enough that I still enjoy stopping by and chatting with him. Beazer should probably listen to his input more and the quality of the homes would go up in the subdivision I live in. As for the home, it's great overall, but I am catching things now that I've lived in it that should have been caught before I closed. I am on my third furnace, the first having nearly burned my home down. Landscaping is atrocious, my hot water heater looks like it was installed by a monkey. There is a list of things for warranty. Thankfully you all have John F. who is a miracle worker with getting things fixed. He should, however, not be so gainfully employed. These things shouldn't have made it past closing. Nevertheless, he is quick and responsive and overall, a great asset and person. Would I do this again? Maybe, but with the competing builder. Two things I really hope someone hears, during construction a door I didn't order was installed. I liked the door more than the "standard" door and offered to pay the difference. Catrina flat out said "no" and the door was taken off my home. Seriously? I was willing to pay for it, I wasn't looking for a free upgrade. You're telling me Beazer couldn't order a new door? I didn’t buy it. For the love of all that is, CAN WE GET A STREET SWEEPER THROUGH THIS NEIGHBORHOOD? ... More

Still dealing with issues after moving in over 4 weeks ago. Hopefully the final large issue will be resolved this week. Not a fan of this builder.

Introduction and subsequent showings; help and suggestions about the economic benefits of owning one of Beazer’s condos and price negotiations were all excellent. Our Realtor and Beazer’s Sales Representative, Angela, worked well together, and the incentives were adequate to influence our decision to buy. The initial and final walk-thru was very thorough, thanks to the Beaser staff that conducted it with us. After closing and moving in, there were several issues that had not been completed, and Beazer was not always prompt in resolving them. Fiber was not pulled through the building to each condominium, causing long delays in getting internet and TV service. Postal service was not initiated for weeks, with the post office accusing Beazer and Beazer representatives accusing the post office for the problems, necessitating many trips to pick up held-mail at the local post office located only a short distance away. The problem took approximately 7 or 8 weeks to resolve. The HOA Rep has become very responsive to our needs and in getting certain issues resolved. One small warranty issue was resolved very quickly. ... More

Very informative. Helped with some of the problems to get them resolved.

It was a stressful experience. The builders took a lot of short cuts. The house looks pretty for the most part, but a lot of my concerns have not been addressed, and I have been in my home for seven weeks. They cannot deviate from the build at all because they are a national builder.