Beazer Homes Reviews

We had to wait a week to have our appliances (agreed upon to be included) & ceiling fans were not installed when we moved in. Oven stopped working within 2 weeks & washer too still bounces around.

All I can say is Beazer is a Sloppy builder. Their workmanship is that of a handyman not a professional builder. I cannot and will not recommend Beazer to anyone.

Mistakes are covered up and ignored due to lack of attention to details. Vendors doesn’t treat the house as your home. The sales team was fabulous but overwhelmed with complaints bu still tried to be supportive. The building manager could not stay abreast of vendors building the house this mistakes, garbage and damage to the house. Such as water damages, materials and painting errors. Stay on top of what’s being done in your home.

Our home is beautiful and great quality! There are always going to be a few fixes and adjustments needed before moving in. We did not have any major issues to be addressed but we were PROMISED that all of the issues would be addressed, fixed, corrected and replaced before we moved in so there would not be any disruptions in us living in your brand new home. THAT WAS NOT THE CASE! We've lived in our home for a month and a half and contractors are still coming into the home to fix things. NOT THING FOUND AFTER MOVING IN, but thing pointed out WAY in advance to moving in. We've had to take time off of work to let people in our homes and will need to adjust our routine while our shower is being fixed. I'm disappointed and annoyed. Beazer also has not done a very good job with having a sense of urgency to getting things fixed. ... More

The home buying process was fine, no issues there. My issue with Beazer is they will tell you whatever you want to hear just to make a sale. I purchased my home in October and prior to closing I gave the builder a list of things I needed fixed/repaired before closing. He assured me everything would be done but when I closed it was not. To start, my doorbell did not work, I did had huge, deep scratches on two of my cabinets in the kitchen that was not there prior to viewing the house initially. There was mortar missing from the brick on my patio, the light in the utility room didn’t work like at all, there were runs in the brand new carpet, the door handle on the pantry door broke off, the toilets in both of the bathrooms downstairs were full of urine and had stains all over, the floors were filthy it was just not a pleasant experience moving in. The builder told me the home would be cleaned prior to closing and getting the keys, that did not happen. The smoke detector alarm batteries were old and needed to be replaced which to me was weird since it was a brand new home. The builder told me that he would fix any and every thing wrong even after closing and to call him any time. Half the time I called or texted him he was unresponsive. While some of the items were addressed there is still a lot of unresolved issues. It seems like they only care until you close then after that you’re on your own. I received a call a few weeks ago from Sanjeev asking me to complete a survey and rate it 4 stars but I told him they did not deserve it since Burt is unresponsive to all of my concerns. He assured me that he would personally reach out to me weekly until all of my concerns were addressed and he would send a cleaner to my house as courtesy since when I moved in it was not done. Well, 3 weeks later and I haven’t heard from either of them since. Very disappointing, the home itself if beautiful but I just wish I had a better experience with the builder afterwards. Moving into a brand new home, I don't Expect to have to call or need anything fixed for at least 6 months to a year. Hopefully no one else has had the same experience with lack of customer service, I do not recommend beazer when it comes to their customer service and client support. They only care about money and slapping houses together as quickly as possible. ... More

I gave it 2 stars due to the trouble we had when we first moved in. The paint is not well done. Also the drywall seams are showing through in multiple rooms, and have had them come out several times and can’t get it looking right. We will have to have this redone again here shortly.

Must be too busy to get details correct

We were promised that the issues we found prior to closing would be completed right away. It is two months now and these have not been resolved. We met your closing deadline, could you meet our repair requests?

The houses are great, just a few things/issues we have that we brought up before the 30 days of closing and told us they will fix which they did some but we are still waiting for the rest it’s been 2 months now. I don’t think it will be resolved. I would of rate a 5 other wise.

We are very happy in our new home overall however the follow up on our outstanding home punch items has been atrocious. I have sent 5 emails and even escalated to customer service email and still NO response. It is the customer service that is boasted about online by companies like Beazer that leave a really bad taste in your mouth when the don't follow through. I would love to speak to anyone from Beazer interested in hearing about our still in finished home. 2 stars only because we like the home and neighborhood.

The staff seems very friendly up until you sign for the house. Afterwards they could care less. I have had several issues after signing for the house and it is very hard to get a response from anyone. Very disappointed for a first time home buyer.

I have made it very clear in past that my sales rep Samantha was terrible. I won’t go back through it all but it made buying a very poor and stressful experience and Rebecca who is supposedly managing doesn’t even take the time to return customer concern phone calls The quality of the home and workmanship is not what you should expect moving in as I had over 15 repairs on a brand new house and still 5 open ones going on close to 2 months being here Eric the construction manager has been the only saving grace

Cabinets even upgraded are MDF. Closet shelves were not hung on any studs. They already fell down. I fixed them by mounting them in the studs where I could and GOOD drywall anchors and screws where I couldn't hit a stud. Trades seemed sloppy and not finished well. Lots of imperfections and cheap materials are abundant. HOA doesnt seem to enforce the rules. Already had to have HVAC techs out twice to fix issues were it was installed wrong. Again sloppy trade work. Ridgeline shingles were cracked from roofers stepping on them. Once again trades dont care. I'm sure there will be more found.

Censullo Home Warranty Check List Carla will be sending in the Warranty Requests, directly to Beazer I will be contacting you directly on when they will be completed 1. Garage Door Panel - Open They are coming today 11/1/2019 2. 3 Kitchen Draws - Open They are coming on 11/6/2019 3. Bathroom Wall Painting - Open They are coming on 11/6/2019 4. Driveway - Open Waiting for a date to start repairs 5. Irrigation System - Open We have a cracked Sprinkler Head/ Cap Warranty Request sent in on 10/29/2019, to have it fixed and to have all Sprinkler Heads/ Caps looked at 6. Home Siding - Open We have 3 areas with cracks that need to be addressed Warranty Request sent in on 10/29/2019, to have them fixed 7. Foundation - Open There is a bubble on our foundation that needs to be looked at Warranty Request sent in on 10/29/2019, to have it fixed 8. Orange Water - Open You said, you were going to talk to a plumber? Still waiting for a response from you. Warranty Request sent in on 10/29/2019, to have it addressed I would appreciate a response from you by Monday on all of our Open Warranty Requests, with no scheduled scheduled repair date Thank you, Carla ... More

We have built 3 homes, 3 different builders and this one so far is falling to the lowest :( The framing was great, the plumbing had SOO many issues that I'm super happy I have a plumber in the family to point it out, our water is on the wrong side of the house, our gas heater has to be on the highest setting to heat the water, interior painting was the worst, stucco isn't solid on patio so I'm sure that will be breaking very soon, just so much going on with little to no help on getting it done. They want to send a painter in for the 3rd time and I refuse because my furniture is now in the home and the horrible job they've done the last 2 times I know my stuff would be ruined. Love the location and that's the only reason we closed on the house. I, so far, wouldn't build with Beazer again. ... More

Dumb and trusting on my part. Needed to close at a certain time. Do not close until everything is completed. 3 months since closing and still trying to have things finalized.

Didn't like the experience

We are now in the house for six weeks and they still haven’t completed everything they owe us. If they do complete something, its not done completely. Example: they painted our house including the ceilings tan which we only paid for the walls to be painted tan and per contract the ceilings white. They did paint the ceilings white but they did not take down the light fixtures so when we installed ceiling fans we now have tan rings around the light fixtures! Another example when we closed on the house they let all the sod die. It looked like a abandoned shack. They still haven’t done anything regarding to fix this. Both side yards are flooded with water and the back yard wasn’t graded so we have standing water. This is still not repaired. For six weeks I have placed numerous warranty claims every week and they only repair certain items. 1. Shower door top hitting against each other 2. Cabinet drawer falling inside cabinet 3. Second claim shower door again hitting against each other 4. No house numbers 5. Granite damaged 6. Decorative wood in front house not installed 7. Not painting the decorative wood in front house 8. Side yard and back yard flooding 9. Sod is dead 10. Three doors out of alignment 11. Door sweep missing on exterior door 12. Builder damaging my six day old fence 13. Water clean out line buried under sod 14. Water clean out line found but not brought to grade level I could go on regarding my experience with this builder but you can judge for yourself. ... More

Not perfect work

Our Beazer representative failed to provide details that would have made us change the floor plan. Now I have an office with no door, whereas the pantry has a door. There were ants from day one requiring me to seal edges. We decided to remodel the master bath to find black mold one month into living in the new home. I continue to find details that were not completed properly. While all of this is upsetting, I do love my home.

We purchased our home about 2 months ago. We have had nothing but problems since day one. The day before closing the ac unit froze up and overflowed the pan soaking the living room ceiling and carpet. Since this day the ac hadn’t worked properly the home can’t cool below 72 degrees. The ac company states the unit functions properly. Therefore nothing has been done that has helped the situation. We have had issues with the warranty work, hard woods had to be replaced due to nicks and the replacement boards were the wrong color so they had to be replaced again. The dishwasher wasn’t anchored to the cabinet trim and was missing the trim/kick plate. We love our neighborhood but would never buy a home from Beazer again. I am a licensed realtor in GA and have sold 2 other homes in this same neighborhood and my clients have also experienced similar problems. ... More

Building process was very disorganized with many issues and mistakes.

It has been almost 2 months since we purchased our home and things are still broken. We found things during our final walk through which were not complete. When Beazer came out to fix those things they broke others. We are still going through the process of getting things, big things (countertops, walls, tubs), fixed that they broke fixing other stuff. Just do it right the first time. Besides that everything else went good.

I was in love with my new home until everything started to fall apart. I do not believe that this home was built with integrity and seems that the job was rushed. I moved in a month ago and not even a day later I started having issues with my appliances, plumbing, drywall, ceiling, and my mailbox was even knocked over by a construction truck. All of which I understand things happen. With that being said when I reported each of these issues none were resolved in a timely manner. For example, my oven/microwave started smelling and I reported it and it’s been over 4 weeks that I have been able to safely use it. Yes, I’m still waiting, as instructed, for a replacement. I also noticed a hug hole appear in the restroom and when someone finally came to fix it they said it was missing the filling inside the wall or in between. (Not a professional in construction but this how I know to explain). Furthermore, the cabinets installed are scratched and I’ve also been waiting over a month for a replacement. Sadly this could have been a much better experience even with the downfalls if customer service and warranty was friendly and timely. I’m very disappointed and would caution anyone looking to deal with beazer homes. I would give my list of issues and examples but I think you get my point. A pretty home is no good if it’s not functioning and unsafe. ... More

No one cares or responds your concerns for a long time.