Beazer Homes Reviews

So far the house seems to be built well, minor blemishes from paint and caulking but the structure has been good and we haven’t had any major problems. We have had an electrical outlet repaired and the warranty was extremely fast and responsive. The only complaint is the property management company Beazer chose has been a joke to work with. Landscaping is never kept up. It’s like they do the front (sometimes) and the back is never completed. Kevon is the worst at responding. This has been the experience for the entire neighborhood. Also, fees already went up!!! We haven’t even been here 6 months. would rate it 5 stars if they made changes to the HOA they selected for the property. ... More

The quality of the home was amazing. We really enjoyed the communciation from Robert and Don. They worked with us during a difficult closing process, and we would reccomend anyone to work with them. I would advise that you request anyone but Elizabeth to work with. She was extremely rude. No one has reached out to us regarding that part of the experience.

We had some problems with the construction. At the end of the time of the construction, some things of the house were not completed. Also, after we moved, we had some things that doesn’t work really well.

Everything about the property was fine. However I was promised a $5000 credit if I used one of their choice mortgage companies. I did use one but got zero credit for it at closing. Also, within two weeks after moving in I had ants in my condo. i complained to Beazer and they told me that "This is on you." I had to call a pest control company to treat the condo which cost me $138.

Our closing date was moved twice. Make sure builder fix all the issues including minor one before closing else you will be just keep sending email reminders and there will not be any response.

We needed minor items fixed and had some simple questions after 2 days of moving in. We called the person who conducted the Home Orientation and he had left the company. We called our selling agent and never received a call back. Come to find out they had all left or been moved to another location. I had to go to the leasing office to get an answer to my issue. Simply seemed unprofessional that no one returned our calls and I had to go to the office to resolve it myself. Hope this isn't the norm.

The ladies in the front were always helpful and knowledgeable and made the home buying process easy. As far as the build of the house, it was rushed and very sloppy. We were not able to close on time and during our walkthrough we noticed a ton of things they needed to fix but they were not able to fix them before moving in. After moving into the house and living here for 2 months we are still waiting for them to fix everything that was subpar and now we are being inconvenienced. We are still unsure of when things will get fixed such as broken baseboards, hollow tiles, dirty/broken doors, nails left in the foundation, grout discoloration, hollow tiled shower, places where grout has holes, crack in our front door frame, and a garage door that doesn’t work properly. These are all things that were brought to their attention that beazer could’ve fixed and taken care of during the build process and before closing. ... More

We purchased a 55+ home and it had a lot of smart appliances. Not the best for old people. Also communicate throughout the purchase was chaotic.

The style of the model was great however the detail work could be improved as can the follow up and fixing of the issues

Prior to buying the home, things went somewhat smooth. We had a bump in the road with the our cash off the price. Due to some poor communication. After purchasing and moving in we had a few issues with sod and our hvac. Caleb had zero urgency in rectifying the issues which left us without AC for about a week during the hottest week of the year. In a brand new home, we felt that was just unacceptable. However, the rest of the experience has been good.

The process with Beazer was not the best. Buying the home, we were told a late June / early July delivery. The first delivery date came back at the end of the July. After several discussions, the sales representative was able to get it moved "up" to a mid-July delivery. The punch list process was also rough as many of the items from our walk through were not completed on closing day. Therefore, we had to delay closing for several hours while they rushed crews over to finish the work. The final punch work was also slow to be completed. We're happy with the overall home, but you need to stay on top of Beazer. ... More

Be very very specific about questions you have and write down the answers, or email for a paper trail. The customer care center is very slow. We are waiting over 2 months for some warranty fixes, even after calling everyone we know to call and get attention. We do love our home and the neighborhood!

Our salesperson,Kevin, was outstanding. The experience with the design center and Brittany was very positive. Anthony, our job supervisor, has been involved and supportive during the building process and follow up for warranty issues.

The building process was great. However, our oven wouldn’t work and it took a month for Whirlpool to come fix it. We just ran the heater for the first time and it wouldn’t heat. I called the Beazer warranty office and there was no sense of urgency. Someone reached out after hours and said they would have someone who is on call contact me but no one ever did. I am still waiting on someone to reach out this morning. When you spend this much money on a house, everything should work the first time.

They build these homes up so fast and with so many mistakes. They need to slow the process down a bit and take some time and effort with building these homes. Next time I will be building custom not with Beazar homes.

The initial buying process was great. The design center was great. However, when it came to the finishing touches on our home, many things were overlooked. My husband and I emailed about several issues we wanted fixed. Which they attempted to fix for us before closing and we were pleased with at the time. But, now after living here a month, realized some of their “fixes” were just bandaids. Paint is chipping off, low spots in the floors, and tile work that was hastily installed. Overall the home is still very pretty, we were just disappointed in the hasty work that was done in the last week to make sure the closing deadline was met. ... More

Overall, good job. However, Site supervisors need to push craftsmanship over just building homes to meet deadlines. In the end it’s the little things that count. Attention to details.

The buying and closing were the easy part but once occupying the space was a different story. I would recommend the builders to give the new home owners at least 30 days vs the 10 days for post move-in inspection. Many of us like myself did not move into the house immediately after closing, it was a few weeks later due to my lease and not living in the new home, it's not enough time for the 10-day inspection. I understand there is also a 11-month follow up but if a home owner is given 30-days, it may minimize the 11-month follow up inspection list and issues from occupancy. I have been in my townhouse for a little over 2 months...my biggest disappointment especially for being over $500k, that I can hear my neighbor going up and down the stairs at all hours...I understand that the stairs not being carpeted will cause this but unacceptable for a property over $500k. Also, the way the bedroom is configured with the placement of HVAC vent and cable hook up, there is no choice but one for bed placement in the room so hence hearing your neighbor go up and down the stairs at all hours and whatever they are doing. Having to work from home during this pandemic and working 14-16 hours a day, when I go to bed I want to relax and not hear my neighbor going up and down the stairs at all hours and hear them moving around and/or whatever they are doing. If I had known this I definitely would have NOT bought this townhome. Also, I have noticed poor installation of cabinetry in my kitchen (broken) and sloppy tile work in my master bathroom, paint smears in my hardwood flooring, deep scratches which they could not fix with filler, and sloppy paint job throughout the house which is not noticeable during normal daylight but at night and from artificial lighting. I am also disappointed that there is no additional electrical outlet in the master bathroom, or master bathroom toilet room or stairwells. I am also disappointed that there is no light in the pantry. Also, I think the HOA should maintain the sidewalk portion of the grass area since many residents have dogs and cause urine damage...maintaining the sidewalk portion of the grass should not be the responsibility of the resident. Just saying, for paying $520k for a townhome, I expected more from the builders. ... More

The house is nice but not perfect. We have had issues with the flooring from day 1 and we are now almost three months in and still no resolution. Builder has the flooring installer look, flooring installer has a QA person look, QA person sends another QA person, who then says it's a manufacturer defect and it will take 6 weeks for a manufacturer rep to come out. Still waiting on that. HVAC is supposed to be efficient single unit dual zone for a 3,600 square foot house. Won't cool the house sufficiently. Have had the HVAC contractor out THREE times and they just give me some song and dance about 17-20 degree differential and it's all working. HOWEVER, when it's 78 degrees out, it won't cool the house lower than 68 degrees, no matter what we set the thermostat to. And a $300 electric bill. Not really efficient!! When it's 90+ degrees, it won't cool lower then mid 70's. Front door knob sticks and threshold wasn't adjusted correctly so it's a chore to open and close the front door. A couple of electrical outlets won't take a plug. No matter how hard you try and push the plug in, it just won't go. They are the the type that has 2 USB ports in the middle. USB charging ports work, but not the regular outlet part. Its discouraging that after buying a new house at this price point that you have to deal with issues immediately and for months on end without any resolutions. If I were to do it again I would check all of these things before buying. ... More

Friendly reps but hard to get a hold of the contacts. A lot of items to be fixed after move in but hard to get correspondence.

I love this location, I chose the Brightwood model for the main floor living. The views from the windows are probably the best in Potomac Shores! However, as this may be one of Beazer's largest floor plans in Potomac Shores, not enough thought was given to create better options to utilize the space, I have a laundry closet, the smallest pantry, and there are literally three doors in my bathroom. I have lots of ideas to use this space better, like perhaps moving the laundry room to the basement to open up pantry space on the main level. Also, I love the master bathtub, but there could have been a better location which would give me more counter space as oppose to two separate sinks. During COVID-19 this experience was definitely not what I expected. There are several areas which need updating, the workmanship wasn't too great, The appearance of paint over debris, and windows we can't open because the screens don't keep the bugs out. Also I have to pay to have the sump pump drain routed underground due to the water pooling in the back yard creating a swamp. Also, the flooring was installed and not leveled, so that had to be corrected. Beazer has a very good reputation for building a solid product, which is why I chose this builder. I would be glad to speak to someone about the Brightwood design. This home is filled with space that could be better utilized. Had I seen this model before purchasing, I may have asked for some changes. That said I am getting adjusted to the newness of the home and working with the onsite reps to have repairs addressed. ... More

We have had many issues with communication betweent BEazer and myself or my husband. We have issues with our sod has been ruined by a trade partner, and we are waiting on someone to tell us when it will be fixed. We had multiple issues trying to prepare for closing, and our dates were moved, after being told they would not move and were set in stone. Additionally, we had an issue with our front door, that finally arrived. The painter for Beazer did a much less than stellar job on the door, and even got paint on the floor. We have had many conversations about this, only to be told that i now need to submit a warranty claim. We are getting no return phone calls, emails or texts. ... More

It’s been only less than two months and I can see cracks on concrete and paint.Beazers customer service is good but they should use quality material to avoid this issues.Overall I am little disappointed with the house.

I’ll start by letting you know i have with this home have bought 5 homes. So I’ve been here before, first off the whole contract and purchasing process was a breeze and any questions we had were answered. Majority is positive so instead of 2 stars i gave 3. There are small concerns which unfortunately went unseen but the reason for only 3 stars is, not even a month out the ac unit wasn’t working properly and in arizona on a 111 degree(I think it was) day. We were taken care of after calling around and spent the whole day with a 5 month in a hot house. This is the first time i am able to rant about this and may not be a “big deal” but after looking around i saw some other reviews as well said their a/c stopped working after not even a week. Do research and homework. ... More

My wife & I are disappointed with all the issues we've had in our brand new home. A builder should take more pride in their finished product.