Beazer Homes Reviews

I cannot say I'd do this experience again. The best part was at the design center with Cari B. But I went through two sales consultants and three construction managers from purchase agreement to completion. Brian E., who handled most of the construction, was a loss and it was a great thing when he quit. He never walked the property or addressed concerns which is why I have an untrue wall in my entry and my electrical meter was installed on the wrong side of the home which caused a significant construction delay. Catrina L. was the queen of "NO" and could never get off the company script. She was pleasant enough but was never on the buyer's side. Ruban, the last CM, did his best to pick up the pieces that Bryan E. left him but was placed in an impossible situation from corporate who only sees numbers and not the construction. He's a great guy and did his best to make things happen, I enjoyed working with him enough that I still enjoy stopping by and chatting with him. Beazer should probably listen to his input more and the quality of the homes would go up in the subdivision I live in. As for the home, it's great overall, but I am catching things now that I've lived in it that should have been caught before I closed. I am on my third furnace, the first having nearly burned my home down. Landscaping is atrocious, my hot water heater looks like it was installed by a monkey. There is a list of things for warranty. Thankfully you all have John F. who is a miracle worker with getting things fixed. He should, however, not be so gainfully employed. These things shouldn't have made it past closing. Nevertheless, he is quick and responsive and overall, a great asset and person. Would I do this again? Maybe, but with the competing builder. Two things I really hope someone hears, during construction a door I didn't order was installed. I liked the door more than the "standard" door and offered to pay the difference. Catrina flat out said "no" and the door was taken off my home. Seriously? I was willing to pay for it, I wasn't looking for a free upgrade. You're telling me Beazer couldn't order a new door? I didn’t buy it. For the love of all that is, CAN WE GET A STREET SWEEPER THROUGH THIS NEIGHBORHOOD? ... More

Still dealing with issues after moving in over 4 weeks ago. Hopefully the final large issue will be resolved this week. Not a fan of this builder.

Introduction and subsequent showings; help and suggestions about the economic benefits of owning one of Beazer’s condos and price negotiations were all excellent. Our Realtor and Beazer’s Sales Representative, Angela, worked well together, and the incentives were adequate to influence our decision to buy. The initial and final walk-thru was very thorough, thanks to the Beaser staff that conducted it with us. After closing and moving in, there were several issues that had not been completed, and Beazer was not always prompt in resolving them. Fiber was not pulled through the building to each condominium, causing long delays in getting internet and TV service. Postal service was not initiated for weeks, with the post office accusing Beazer and Beazer representatives accusing the post office for the problems, necessitating many trips to pick up held-mail at the local post office located only a short distance away. The problem took approximately 7 or 8 weeks to resolve. The HOA Rep has become very responsive to our needs and in getting certain issues resolved. One small warranty issue was resolved very quickly. ... More

Very informative. Helped with some of the problems to get them resolved.

It was a stressful experience. The builders took a lot of short cuts. The house looks pretty for the most part, but a lot of my concerns have not been addressed, and I have been in my home for seven weeks. They cannot deviate from the build at all because they are a national builder.

We purchased a new home but many things were not right on the celebration walk. We’ve been in the home for two months now and are still dealing with taking time off work for contractors to make everything right - as it should have been when I moved in. Just noticed today that most of the windows look like they have mold in them and the seals are all cut up or pinched. Ugh.

First, the home is comfortable and well made, and pleasing to the eyes. My major complaint is that hot water takes a full 2+ minutes to reach any sink. That is 10 minutes a day standing and waiting while 50 gallons of water a day go down the drain. We tried a hot water recirculating pump but it didn't work, so we were forced to install 3 under sink small water heaters in the kitchen and 2 bathrooms. That is a HUGE DESIGN FLAW that cost us $1800 to remedy. The yard is a bit TOO small, would prefer 50 X 50 and not 40 X 40 back yards. Not much guidance as to what you really can and can't do with the yard...HOA rules clearly say a black metal fence is allowed, but we were told you MUST put bushes around it to hide it, even though it doesn't mention or require that in the HOA rules addendum C. We have 2 small dogs and we plan to submit a fence proposal, but I do not know how much pushback we will face from the "reviewer," or how long it will take. ... More

Joanne and Shannon are amazing and so helpful from the sales team. Unfortunately, the quality of the construction finishes did not match the intent of the higher options we selected which impacted my overall experience.

Overall the experience wasn’t terrible, but there were so MANY issues and problems that it made the experience unpleasant. It wasn’t one terrible issue, but rather several small issues constantly. The quality of the finished home also didn’t match what I felt I paid for.

Many steps along the way were disappointing. Seeing that the sill plate foam was only around about 40% of the house instead of all the exterior walls, while the roll laid around in the dirt for weeks after partial installation. Sales guy said the gaps would be filled with caulk, but upon my inspection during construction I found many gaps where it was stuck to the wood but not the slab, it was remedied. I was told the house would be below a 2ACH, but it tested around 2.5 instead. 1 wall switch was placed in the far side of a nook between the living room and bedroom, instead of near the door and doorway where it would actually be utilized. A 10000 hour light burned out after about 8 hours on, it was replaced. ... More

Customer Service fell off drastically the last 6 too 8 weeks before closing. The change of assignment to Beazer staff did not provide the Customer Service we expected. It also affected the quality of work on the home.

Cabinets are not good quality. Appliances low quality. Sliders already show signs of wearing.

Our salesperson was wonderful. We have been in our house for over 30 days and things still are not fixed. We have a switch issue with garage lights, incorrect tile in the middle of the bathroom floor, black silt fence is half falling down (our home is the only home with the silt on our side of the street, the grass is 12 inches high between our fence and the silt) and the back of our home looks trashy. It appears Beazer is more worried about meeting their quota for the month on new sales and forgot about those who have purchased our home and promised to correct items. I feel our corrections are minor and could be finished in a matter of hours. ... More

Can improve the quality of materials used inside the home

We weren't provided complete details at the time of signing the contract.

I made a mistake of not adding every issue I found during the walk through in the exception list. The construction manager didn't fix more than 50% of the issues I had verbally told. It's a hassle to chase them once you close so make sure you get everything fixed before closing. Although the warranty manager is good but I think I made the mistake of trusting construction manager. I also don't think that the construction process should have taken this long. I was promised that the construction would be completed latest by May(it was march earlier), however they told me June end later. The sales agent even asked me if I would be able to close it 2 weeks earlier and this was just 30 days before the actual closing date, very convenient for him but very inconvenient for me sine I was tied to a month to month lease and I would have to pay rent plus the monthly installment for 15 days. The interest rate kept on increasing during the delays caused for the construction which has resulted in increase monthly installment. Although the sales agent helped me to reduce the cost by 20,000 however the amount is negated by the fact that the overall price was reduced by more than that amount since it was 10 months after I decided to buy the property and the cost I incurred for paying month to month rental for almost 3 months(more than $5000). There are number of smaller issues in the house which can be expected from any builder but the overall build quality is good and I would have given 5 star rating if not for the construction manager who caused all these issues or rather overlooked it while hurrying the closing. ... More

I have avoided doing this review because my experience with buying my home had a few bad experiences for me. Although I love the final product there were several things the sales person neglected to inform me about. The two major items were the lot he put me on and the designer upgrades he did not explain in full detail. It made me feel that because I was a female he felt he could get things past me, which he did. I would appreciate that my review not be published. Thank you.

when we came the first time to see the model home one thing, the mention was the quality of finishing. was superior from other companies. but when we moved, we found out a lot of issues. the first issue was the AC was not cooling enough need to rum almost 24/7, second issue was a leak in the ceiling not to mention this house id two storage units. the third issue was cool air coming out of the walls also some hosebit outside is clogged. and other minus issue.

I have found the experience frustrating. I was rushed to close and had issuers that needed to be fixed and addressed that I am still dealing with. I have to call repeatedly to get a response. When we met I got reassured things would be addressed and fixed but it’s been 11 days and I have heard nothing. I do not feel comfortable so far. Maybe it will improve but I would not close until things are done right.

The buying experience was great! Our salesman was great! Our builder was great! Our customer service person was great! The issues started after we moved in. There were minor issues and unfortunately our on-site customer service person was on vacation; the person filling in did not provide the same customer service that we received from our team and what we've come to expect from Beazer. He had no sense of urgency about our concerns. Ryan needs to take lessons from Vito, Dave and Jim.

The Beazer Construction team and Customer care teams are awesome! They continue to work on warranty issues that I find as we get settled! Nice people!

1st off I love my house & neighborhood! It would have been nice to know up front of new home issues (bugs to work out)! I had no idea that 2 months later we would still be sorting out issues…a few are the builders fault but for the most part it’s just new home issues & building houses to fast & no attention to details!

Overall, it’s a well-built home. Still waiting for builder to address numerous outstanding issues.

We had very high expectations for Beazer Homes especially for their build quality, but are very disappointed with the quality of the house, as we are noticing many issues with the build, and a very poor response from the construction manager. We were promised that the pending items will be fixed 45 days after closing, but the construction manager stopped responding right after we moved in. This is our second house and we felt that our first house build by a different builder was much better. I find it very hard to recommend Beazer Homes to my friends or family member. This review is purely for the build quality and the construction, and doesn't reflect the sales experience. ... More

For example, I was charged full price for my kitchen but still have some issues, as equal I still have issues with the color of the stairs they did painted as they wish no mine, and few more details that I will need at least one page to escribe all the issues.