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Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 5857 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Some Good. Some Bad
- Verland M.
- Verified HomeBuyer
- August 06, 2019
- College Park, GA
After 30 days of closing, the plumbing has backed up twice in my unit and the neighbors. They have to pull up the concrete to try to find the problem. Bathroom floors have to be pulled up afterwards and redone. The wood fence separating the neighborhood from neighboring housing area keeps getting kicked in by those looking for a shortcut to the local plaza. Not only do you have to pay ($60) for your own key fob for entrance Gate Access after closing, but it doesn't always work for guest using the key pad. The numbers won't dial the homeowner. So if you leave your Fob, you will have to ...
Beazer Homes responded:
Thank you for your feedback. We understand how valuable your time is and appreciate you taking some out of your day to submit this review. We are incredibly sorry for the plumbing issues you have experienced. We have been in contact with our Atlanta Division and glad to hear the concern is being addressed. Your HOA may be able to assist with the community issues you described but we are always here to help or answer questions as well. You can reach the New Home Contact Center at 888-623-2937 or via email at NHCC@beazer.com. Thank you again for your review and we look forward to working with you in the ...
Total Score 2
Satisfied at first not so much now
- Steven H.
- Verified HomeBuyer
- August 01, 2019
- Frankford, DE
Buying process was really good as well as the actual construction However the follow up to problems is not acceptable. Warrany dept is non responsive . If this doesn't improve I will not recommend beazer homes to anyone
Beazer Homes responded:
Thank you for taking the time to let us know about your experience with us! We are happy to hear of the great job that our sales and construction teams are doing. But, we would like to apologize for any delays in addressing your warranty concerns. We have reviewed your account with our Delaware Team and are glad to know that Roland, Customer Care Manager, had the opportunity to meet with you at your home to go over your pending warranty matters. Needed work is set to be scheduled at your earliest availability. Please know we are here to help and should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
So-so
- Benjamin L.
- Verified HomeBuyer
- July 23, 2019
- Austell, GA
Overall I would not recommend Beazer homes. While our builder was good to work with and was very attentive, the craftsmanship is lacking in many areas and it is obvious Beazer cuts corners with small things. Doors are hung crookedly, cabinet doors are uneven, small nicks in the sheet rock are evident, and there were several items left over after we bought that took several weeks to fix. We are also already on our third warranty request within 3 months. It is evident that once you sign a contract with Beazer their effort goes out the door and they are slow to fix things that they agree to ...
Beazer Homes responded:
Thank you for your valuable feedback! We would like to apologize for any issues you have experienced with your new home. We have reviewed your account with our Atlanta Team and are glad to know that all construction and warranty matters have been resolved, with the exception of a drywall touch up, set to be scheduled at your convenience. Please know that we are here to help with any further warranty concerns that may arise and can be reached at our New Home Contact Center at 888-623-2937 or via email at ...
Total Score 2
New home buyer headaches
- Joe H.
- Verified HomeBuyer
- July 16, 2019
- Murfreesboro, TN
We have had many issues in our new home, some of which we are still waiting on being resolved. This whole process of moving into a brand new home you might as well get used to the idea that it's not going to be perfect. Everyone has issues with there new homes, but we have had more issues than anybody should have in a new house. Siding issues, plumbing issues, drywall issues, flooring installed poorly, dishwasher not hooked up from builder, windows hard to open even after repair, air conditioning issues on first floor, sewage backup after 1 month, and on and on. The warranty department is ...
Beazer Homes responded:
Thank you for your feedback! We appreciate you taking the time to share this information with us. We would also like to apologize for any issues you have experienced with your new home. We have reviewed your account information and see Mike, your warranty representative, has been working with you to resolve the concerns listed above. However, we are always here to help should you have any questions in the future. You can reach the Beazer Homes New Home Contact Center at 888-623-2937 or via email at NHCC@beazer.com. Thank you ...
Total Score 2
Beazer Hampshire review
- Brad H.
- Verified HomeBuyer
- July 10, 2019
- Zionsville, IN
We bought a home that the builder built with no buyer. They chose all of the options and lot. While we love the floor plan and the options, the workers attention to detail is definitely lacking. Things like the bathroom lights not covering the holes in the wall, paint splattered all over our hardwood floor, nicks and dings everywhere. Stay on top of them!
Beazer Homes responded:
Thank you for your review! We are happy to hear you love your floor plan an options! But, we would also like to apologize for any issues you have experienced since moving into your home. We have researched your account history and do not show you have reported any issues to us. We would love the opportunity to address any concern you may have. Please reach out to our New Home Contact Center, at 888.623.2937. Thank ...
Total Score 2
UNSURE AT THIS TIME
- Edward A.
- Verified HomeBuyer
- June 13, 2019
- Baltimore, MD
In response to this survey I do have items that were being addressed by warranty claim It seems that the follow up is laxidasical as the 10 day inspection was initiated by me after 20 days Promised items aren't on time and usually require multiple calls to remind them, filter, hose, sprinkler, wood plugs for steps, etc. The items that were deficient are the drywall , Lot of cracking in the ceiling and multiple joints The garbage disposal did not have electric cord, windows, door adjustments The same goes for the 45 day inspection...Have yet to hear from Joe Warranty or anyone else
Beazer Homes responded:
Thank you for your review. We appreciate the time you took to submit such valuable feedback to us and apologize for the issues you have experienced. We have reviewed the account history associated with your address and show you have been working with the assistant builder, Colin, and all concerns reported to him have been addressed. Should you have any questions or concerns going forward please contact the Beazer Homes New Home Contact Center at 888-623-2937 or via email at NHCC@beazer.com. Thank you ...
Total Score 2
Need improvement
- Michael L.
- Verified HomeBuyer
- June 11, 2019
- Euless, TX
The homes are beautiful, but it’s a shame of how little regard goes into the construction process! We have moved into our new home after the final walk through, and found many imperfections in the final outcome. You really need a good final inspector to oversee your construction before the final walk through! Now that we are moved in, we have found too many errors and lack of oversight on craftsmanship and this is very unfortunate. I use to do this for David Weekly years ago and the builder was satisfied with my work and it should be applied to all your new homes!
Beazer Homes responded:
Hello, we would like to thank you for taking the time to submit your feedback. This information will help our team improve the Beazer Experience for all our past, present and future homeowners. We apologize for any issues you have experienced with your new home. Upon reviewing your case information we do not show that you have ever submitted warranty requests to us. We are always more than happy to help you in any way we can and if you have any concerns please give us a call at 888-623-2937, thank ...
Total Score 2
House problems
- Nohemi O.
- Verified HomeBuyer
- May 15, 2019
- Goodyear, AZ
Having lots of inside home problems, they are being dismiss as a new home, I'll said NO, I am the one who is not being listened to, I am very disappointed with the results of the interior of the house and service
Beazer Homes responded:
Thank you for taking the time to tell us about your experience. We truly apologize for any issues you have encountered and can only imagine the frustration this has caused. We do not show that you have reported any concerns to us. We want to help with any and all concerns you may have and the best way for us to quickly and thoroughly help resolve these with you is to contact our New Home Contact Center. You can reach us at 888-623-2937 or you can email us at ...
Total Score 2
Poor Home Building Experience with Beazer
- Andrew L.
- Verified HomeBuyer
- April 29, 2019
- McKinney, TX
I would not build with Beazer again. I had a bad experience dealing with the sales office where the sales manager stated that they would match a price drop in backlog sales. The amount was much smaller than what was promised. The builder was not flexible at all on the home construction. Little things like the height of a fire place mantle or length of the fence was not customizable. I'm still having ongoing issues with punch items identified in walk through that have just been finished, approximately 3 months after I closed. I constantly have the builders' construction vehicles run over my ...
Total Score 2
Poor follow thru
- David H.
- Verified HomeBuyer
- April 16, 2019
- Murfreesboro, TN
House seems structurally sound however just had forth visit to get hvac balanced window problem took 6 weeks to correct. Drawer that was broken when our walk-thru took a month to get fixed. Front yard was sodded rear seeded I had to reseed. Sod has all kinds of gaps which makes walking on it difficult apparently the ground beneath had not been make smooth and squares instead of rolls used making more seams. I love our house plan and location. I do wish I didn’t need to be available for a 4-6 hr block on a weekday to get problems resolved especially since I have waited only to find they ...
Beazer Homes responded:
Thank you for submitting your review. We are happy to hear you love the plan and location of your new home. However, we apologize for any issues you have encountered, and can only imagine how frustrating this must be. We have discussed these concerns with the Nashville Team and they are happy to review any warranty or quality issues you may have. Please give the New Home Contact Center a call at 888-623-2937, and they can connect you to your local warranty ...
Total Score 2
Poor construction
- Anonymous
- Verified HomeBuyer
- April 09, 2019
- Frisco, TX
We have had multiple construction issues from leaking doors to a dead weed filled lawn. Why do they wait until closing before issues are fixed. This builder needs aome leadership at all levels improving on details and customer service. Beazer could be a better builder if they raised their standards and took pride in their product.
Beazer Homes responded:
Thank you for sharing your experience with us. We appreciate you taking the time to submit this valuable information to us. We would like to apologize for any issues you have encountered during the closing process. This is definitely not the experience we envision for any of our homeowners and will use your feedback to help better serve all of our homeowners. We have also reviewed the warranty history for your home and show all reported issues have been addressed at this time. We are always here to help should you have any concerns in the future and would like to encourage you to contact our New Home Contact Center, with any and all questions you may have. You can reach us at ...
Total Score 2
Great people, lousy construction
- Deborah H.
- Verified HomeBuyer
- April 09, 2019
- Apex, NC
We enjoyed working with Beazer Homes on our new home - the people we dealt with were wonderful. However, we moved in February 20 and have already had the HVAC and electrician out to repair/replace parts of the system. The paint job throughout the house is horrendous, there's a literal river running beside our home from a terrible drainage system, and the stain on our stairs is a nightmare. We love our floorplan, we love our neighborhood, and we've loved the Beazer people - but the actual construction details leave a LOT to be desired. For the money we paid, we expected something far, far ...
Beazer Homes responded:
Thank you for your review. We are happy to hear you love your floor plan and neighborhood but we also apologize for any issues you have run into regarding your new home. We have researched the case history for your address and do not show that you have reported any concerns to us. You can contact the New Home Contact Center, at 888-623-2937. They will help address any questions or concerns you may ...
Total Score 2
Beazer builder
- Amrit L.
- Verified HomeBuyer
- March 26, 2019
- Plumas Lake, CA
At least in Plumas Lake the builder gives out subcontracts but does supervise the work. The sub contract rush through the work. They inefficient and leave a mess behind. The nice concrete gets stained with red clay and they dont clean it. Beazer does not want to take responsibilty for that. My new home has concrete that has red clay stains all over.
Beazer Homes responded:
Thank you for your feedback. We are truly sorry for any issues you experienced during the closing process and honestly value this feedback. We absolutely would like to help enhance your experience going forward and are happy to see all the items reported to our warranty department have been resolved. Should you ever have any warranty concerns in the future please do not hesitate to reach out to the New Home Contact Center at ...
Total Score 2
Awesome!
- Paula K.
- Verified HomeBuyer
- March 19, 2019
- Little Elm, TX
Entire Beazer team was awesome to work with! Highly recommend!
Total Score 2
In our home two months and still not complete
- Brian F.
- Verified HomeBuyer
- February 20, 2019
- Windermere, FL
We closed on our new Beazer home on December 31. It has been nearly two (2) months since we closed on our home and we still have a punch list with 15+ items that need to be addressed... from painting to floor fixes to stained grout in our bathrooms. The overall home construction seems to be good, but the attention to detail, quality of work, and respect for the new homeowners by the trades (i.e., painters, drywall, framers, etc.) is badly lacking. When we moved in the house had not even been cleaned, and we even had urine stains on one of our bathroom toilets. Buyer beware, do not close on ...
Beazer Homes responded:
We would like to thank you for your feedback. We also would like to apologize for any issues you have experienced with your new home. We reviewed you original closing paperwork and show you signed off all work as completed. However, we are always here to address any concerns you may have. Please feel free to reach out to the New Home Contact Center at 888.623.2937, any ...
Total Score 2
Beautiful home, lot less quality product than expected
- Laura S.
- Verified HomeBuyer
- February 13, 2019
- Orlando, FL
All looks good before closing, then you find that you have a lake on each side of the home, your electrical box is not working, chipping tiles, cheap pavers. These are things that eventually will cost a lot of money to replace in the long run. The homeowner should expect to re-do all flooring, outside paint, pavers electric box and much more in less than most newly built homes. Very disappointing - great service from the field but the horrible product in general. If they could have found any other way to save money they would have.
Beazer Homes responded:
Thank you for sharing your experience with us! We truly appreciate you taking the time to provide us with such valuable information. We would like to apologize for any issues you have experienced. When you reach out to our New Home Contact Center we open a service request for all warranty items. We do show all of the cases you have submitted to us have been resolved. Should you have any future questions or concerns please feel free to contact the New Home Contact Center at 888.623.2937, or you can visit beazer.com/warranty. Thank ...
Total Score 2
Somewhat disappointed in final product.
- Deborah P.
- Verified HomeBuyer
- February 05, 2019
- Phoenix, AZ
My punch list was not completed because sub-contractors did not cooperate despite the best efforts of the Beazer supervisor. So, I still have grout and paint spots all over my tile floors and my granite counter top is not anchored properly and has rough spots on the underside that fray clothing. My back yard was left full of debris from construction, so we are constantly cleaning it up and finding nails, etc. The interior walls were painted with one coat of flat paint, so anytime we even just touch it there is a spot and if we try to clean it the paint comes off and leaves a bare spot. I ...
Beazer Homes responded:
Thank you so much for submitting your feedback! We would love to address the concerns you mentioned. We do not show you have submitted a warranty request for these items. Just give the New Home Contact Center a call at 888-623-2937, and they will make sure those items are addressed!
Total Score 2
Dissappointed
- Samuel P.
- Verified HomeBuyer
- January 16, 2019
- Myrtle Beach, SC
Very poor quality workmanship. Seems to be a crew of day laborers changing weekly. Inferior wood trim, drywall finishing, door hanging, finish work.and on and on. Have called many things in to fix already, and more to come. Sound proofing is non existent, you can hear from one end of the home to the other. This home is on par of a Walmart purchase. And I bought two units, having similar issues in both. I thought with the Beazer name and paying over 200k I would have a decent product. I bought the home from out of state and was not able to check on building progress. I don't know how some of ...
Beazer Homes responded:
We are so sorry for any disappointment with your new home. We truly appreciate you sharing your experience with us. We have reviewed all warranty requests you have submitted and we do show all have been reviewed and addressed by your local warranty representative. If there is any issue you are currently experiencing please do not hesitate to report this to the New Home Contact Center at ...
Total Score 2
Nice floor plans but quality is lacking.
- Angela K.
- Verified HomeBuyer
- January 08, 2019
- Raleigh, NC
The initial phase of purchasing the home was very easy and pleasant. But once the contract was signed, it was a totally different experience. Before we signed the documents, we were assured on closing around our desired time frame as we were moving from another state. Well the closing was six weeks late and it took getting the VPs of construction and sales involved. The floor plan (Summerset) is fantastic and fits our family to a tee. However, the quality of the construction is not much to be desired. For instance, we decided on wood floors in all areas (except the bathrooms and laundry ...
Beazer Homes responded:
Thank you for taking the time to tell us about your experience. We truly apologize for any issues you have encountered and can only imagine the frustration this has caused. We do not show that you have reported any concerns to us. We want to help with any and all concerns you may have and the best way for us to quickly and thoroughly help resolve these with you is to contact our New Home Contact Center. You can reach us at 888-623-2937 or you can email us at ...
Total Score 2
HOUSE IS INCOMPLETE, NOT DONE !!!
- Martin W.
- Verified HomeBuyer
- December 11, 2018
- Pahrump, NV
BETTER... KITCHEN & BATHROOM FIXTURES "MODERN" NOT. STANDARD " TILES. IS PERFECT, " NOT. LINOLEUM. " I BOUGHT THE HOUSE, NOT RENTING !!! MIXED BRICKS, NOT ALL PLASTERS AND CARDBOARD....... WOOD FLOORING RECOMMEND. ...NOT CARPET ALL OVER.. YARD NOT DONE...WHY???... ALL DIRT IN THIS YARD. WHERE ARE THE WINDOWS SHADES OR SHUTTER??? MASTER BATHROOM, WHERE IS THE BATHTUB??? MISSING DOORS IN MASTER BATHROOM TOO... EVERYTHING CHEAP MADE...
Beazer Homes responded:
Hello! We would like to thank you for taking the time to submit your feedback to us. We also would like to apologize for any issues you have encountered with your new home. We have reviewed the information associate with your home address and show the only warranty request you have submitted to us is for a plumbing issue that was resolved in November of 2018. We are always here to assist you with any concerns you may have! Please feel free to call the New Home Contact Center anytime, at ...
Total Score 2
Junk
- James S.
- Verified HomeBuyer
- November 30, 2018
- Noblesville, IN
I am finally getting things finished two months after closing. Workmanship is very poor. Don't think house will last for my lifetime without major problems.
Beazer Homes responded:
We appreciate your feedback! We apologize for any delay you experienced with repairs. We have looked into account history associated with your address and do show warranty requests for flooring, cabinets and drywall have been addressed. We also would like to offer our help in the even you have any future concerns. Please feel free to reach out to the New Home Contact Center at any time. The number to call is 888-623-2937, or you can send them an email to ...
Total Score 2
Beazer Homes - Unfortunately, the agent we were dealing with was removed for
- Anonymous
- Verified HomeBuyer
- November 28, 2018
- Frisco, TX
Unfortunately, the agent we were dealing with was removed for whatever reason which is understandable, but his replacement April didn't seem to understand professional courtesy. She absolutely refused to respect boundaries. She continuously called the buyer (myself) and when I requested that she speak with my agent, she would disregard my request and treated my agent with disdain. I really appreciated the extensions when it came to closing, but she wasn't pleasant and she continued to make unprofessional suggestions. For example, once the financing was secured, she suggested that finance ...
Beazer Homes responded:
Thank you for your feedback! We really appreciate you taking the time to share your experience with us. We would like to apologize for the issues you ran into during the sales process. We do genuinely appreciate you letting us know about this so we may address the concerns and enhance the Beazer experience for all of our homeowners. If you ever have any questions we want to encourage you to let us know! You can call the New Home Contact Center at any time, at ...
Total Score 2
Communication & customer satisfication
- Shanker K.
- Verified HomeBuyer
- November 21, 2018
- Frisco, TX
Beqzer communication and customer satisfaction is poor. We have to follow up on every stage and communication is reactive. Flexibility and quality of service also poor
Beazer Homes responded:
Thank you for sharing your experience with us! We truly appreciate you taking the time to provide us with such valuable information. We would like to apologize for any delay in fulfilling warranty concerns. When you reach out to our New Home Contact Center we open a service request for all warranty items. Then, the warranty representative assigned to your community will call you within one business day to discuss your concerns and schedule warranted repairs with the appropriate vendors. We do show the cases you have submitted have been resolved. Should you have any future questions or concerns please feel free to contact the New Home Contact Center at 888.623.2937, or you can visit beazer.com/warranty. Thank ...
Total Score 2
DON'T DO IT
- Ashley S.
- Verified HomeBuyer
- November 20, 2018
- Atlanta, GA
From the start the communication was terrible from the office staff. Slow response or none at all. Date of orientation was rescheduled twice without considering the buyers work schedule, etc. The electricity was not turned on until the day before closing, 26 hrs to be exact. Our and the entire row of town home's orientation was performed in the dark with no electricity. Obviously after we were rushed to close our entire row of town homes had several issues with their home. pain was horrible since it was done in the dark. Again, no electricity until the day before closing. Nails sticking out ...
Beazer Homes responded:
Thank you for taking the time to tell us about your experience. We would like to sincerely apologize for any issues you have experienced regarding your new home. We know buying a new home is a truly exciting experience and we are very sorry for any issues that affected this special time. We have researched your case history and do show you have worked with Daniela, the Customer Advocate for our Atlanta Division. We see all the concerns expressed to Daniela have been addressed. Should you have any concerns in the future, please do not hesitate to reach out to us at 888-623-2937, we are always more than happy to ...
Total Score 2
Need someone to return my call
- Chad T.
- Verified HomeBuyer
- November 20, 2018
- The Woodlands, TX
Have several things that need to be fixed. Then the rating would be higher.
Beazer Homes responded:
Thank you for your feedback. We want to help with any concerns you may have but do not show you have ever submitted a warranty request. Please give our New Home Contact Center a call at 888-623-29373. Thank you!
Total Score 2
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