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Beazer Homes

Beazer Homes Reviews

What Homeowners Have to Say About Beazer Homes.

Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 5700 homeowner reviews to learn why they are the right team to build your new home.

Beazer Homes

has 4.5 out of 5 stars in All Areas

5700 Reviews in All Areas

Star Rating Breakdown

5 ★ 4172

4 ★ 614

3 ★ 396

2 ★ 222

1 ★ 296

Customer Reviews

Beazer Homes - - The Sales representative was great and I appreciate all what

  • Sany Y.
  • Verified HomeBuyer
  • March 23, 2021
  • Mt Juliet, TN

- The Sales representative was great and I appreciate all what he did. - The issue that I have is with the builder, where he has to surface my front and back porch due to some wholes and damages, he promised to do it the next week of closing when the weather is worm, but unfortunately I am almost two months now and every time he says next week and this next week never comes.

Beazer Homes responded:
It was a pleasure speaking with you today, Sany. We would again like to apologize for the delays encountered with the front and back porch surface repairs. Our Customer Care team is working to ensure this is completed as quickly as weather permits. Please know that we are here to help and can be reached at nhcc@beazer.com or 888.623.2937 if you have any further questions or concerns about your home. Thank you. - Daniela ...

Total Score 1

Builder built the same color house next to ours!!!

  • Olesya D.
  • Verified HomeBuyer
  • March 13, 2021
  • Little River, SC

Purchased house in Sunset Landing in Little River, SC. Builder did not want to fix anything after closing. We very upset that builder built the same color house next to ours. Salas person promised us that they would not do that..

Beazer Homes responded:
Everyone at Beazer strives to deliver an enjoyable new home experience to all of our homeowners. If we fell short of your expectations, we extend our sincere apologies. After discussing your feedback with the Myrtle Beach team, they let us know they have been in touch regarding recent concerns and they are being addressed. However, we want you to know we are always here to help. You can reach our New Home Contact Center at any time, and they are always ready to help. Contact us via email at nhcc@beazer.com or call (866) 981-5867. - Megan ...

Total Score 1

I was never informed about my home progress.

  • Chad E.
  • Verified HomeBuyer
  • March 02, 2021
  • Surprise, AZ

Horrible company. I would never recommend.

Beazer Homes responded:
Chad, it's disappointing to know that you feel this way. We understand that building a new home can be stressful and that the care and communication we provide are crucial in making it an enjoyable journey. We would like to apologize that we missed the mark on this for you, falling short of your expectations. Please know that we are here to help. If you have you have any questions or concerns that we can assist with, we can be reached at nhcc@beazer.com or (888) 623.2937. - Daniela ...

Total Score 1

Beazer Homes - They use very bad material they give you very small car garage

  • Gursamsher S.
  • Verified HomeBuyer
  • March 02, 2021
  • Greenwood, IN

They use very bad material they give you very small car garage and a lot off scratch on your walls and floor no water sink in garage

Beazer Homes responded:
Gursamsher, our goal is to have any identified items completed before welcoming a homeowner to their new home. Unfortunately, from time to time items need to be addressed after closing. We apologize that this was your experience and appreciate that you have allowed our team at Heritage Trace the opportunity to take care of your concerns. Our Heritage Trace Choice Plans and options do not include utility sinks in the garage or expanded garage sizes at this time. However, we always appreciate feedback from our homeowners that will help us evaluate potential future options. Please know that if you have any questions or concerns about your home in the future we can be reached at (888) 623-2937 or nhcc@beazer.com - Daniela ...

Total Score 1

Frustrating and stressful experience

  • Anonymous
  • Verified HomeBuyer
  • February 28, 2021
  • Rosenberg, TX

Our overall experience buying house was so stressful and frustrating. We feel that they have sacrifice the quality of their homes over quantity. They are building lots of houses and they are rushing on finishing them. The agent and construction manager never cared about our concerns. The construction manager doesn't even know what's happening in our house during the building phase. We have to inform and update him that we found errors and issues.

Beazer Homes responded:
This is never how we want any of our homeowners to feel. We'd like the opportunity to speak with you regarding your experience and assist you with your concerns. Please, give us a call at (866) 981-5867, we look forward to your call. Thank you - Sam BeazerHomes

Total Score 1

Absoultely Horrible Customer Experience

  • Anonymous
  • Verified HomeBuyer
  • February 23, 2021
  • Hanover, MD

Decent product, but you can easily find similar craftmanship with better customer service elsewhere. I signed for building plans that were not completed correctly and then I was given a hassle for an issue that was clearly defined graphically and contractually. Project management/Builder is often unresponsive. I was treated/spoken to in a rude manner after holding Beazer accountable for poor professionalism. I unfortunately had no choice to settle on my home, but I do not recommend Beazer Homes.

Beazer Homes responded:
We pride ourselves on providing outstanding customer service and would like to apologize for the experience you have described. Please reach out to us at our New Home Contact Center at nhcc@beazer.com or 888.623.2937. We would like to hear more about your experience to help address the concerns. We look forward to further discussing this matter with you. - Daniela ...

Total Score 1

Quality of the Home for the Price is HORRIBLE - and what's the point of these surveys, if things wont be addressed..

  • Aditya P.
  • Verified HomeBuyer
  • January 12, 2021
  • Cumming, GA

Had a bad experience, due to many things like the Window went missing, to begin with, had to start a discussion to get it installed. The Lighting package was messed up, and we are still waiting for an answer on a light even after almost 2 months of Closing, The Painting quality, The Doors, and hardware installation, Tiles and Grout finishing do not match the Home Prices at all, and are horribly Sub-Standard quality. Care hasn't been taken to roll/level or smoothen the yard before laying sod, when you walk you see bumps all over the place, which is going to become a headache when trying to ...

Beazer Homes responded:
Aditya, we appreciate you providing us the opportunity to address the concerns you have mentioned. In discussion with our Atlanta Customer Care team we were advised that Chris is working with you to ensure your items are taken care of. Our team will continue to follow up with you as the needed work continues. If you have any questions or concerns in the future, please know that we are here and can be reached at our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. Thank you. - Daniela ...

Total Score 1

Great for sales, horrible for service

  • Mike K.
  • Verified HomeBuyer
  • January 01, 2021
  • Surprise, AZ

We had great customer service from our sales rep right up until the day we closed...then customer service disappeared all together. Getting Beazer to repair anything, even issues identified prior to close, is next to impossible. They do not care about customers after closing or any issues they face with the shoddy workmanship. They do not stand behind their quality guarantee and I’m extremely disappointed with their service. I will never purchase a Beazer home again and I do not recommend anyone else do so either. Snake oil is the politest euphemism that comes to mind. Caveat Emptor indeed!

Beazer Homes responded:
Building a quality home made to last is very important to all of us at Beazer Homes. It is disheartening to hear that you have any concerns with your new home and I would like to help address these items with you, Mike. I will be in touch before the end of the week to further review your feedback. Should you have any questions or concerns before our discussion, the New Home Contact Center is always here for you as well. They can be reached at (888) 623-2937 or via email at NHCC@beazer.com. I look forward to working with you - Megan ...

Total Score 1

The lack of communication

  • James P.
  • Verified HomeBuyer
  • December 23, 2020
  • San Tan Valley, AZ

The lack of communication was terrible plus a bunch of other thing. If I wrote all my complaints we would be here all day. This is our 4th new build and the worst yet. I am the easiest person to please. If I had to do it all over again I would not have gone with Beazer. The only reason I did not pull out was because my loved the house and layout. Beazer preferred lenders are just as bad. I would find my own.

Beazer Homes responded:
Everyone at Beazer Homes strives to provide and exceptional experience for our homeowners, and I am sorry to hear that we did not match your expectations, James. I have reviewed your feedback with our Phoenix team and was happy to hear they have been in touch to further discuss your feedback. Should you have any future questions or concerns you can reach our New Home Contact Center at (888) 623-2937 or via email at NHCC@beazer.com. - Megan ...

Total Score 1

Beazer Homes - Don’t trust what any sales person tells you !

  • Maria R.
  • Verified HomeBuyer
  • December 08, 2020
  • La Porte, TX

Don’t trust what any sales person tells you !!!!!! Always I mean always make sure you have everything that is being told to you is in writing. It can be the smallest thing. Because at the end since they are not the ones investing the money time and effort into your home they don’t care .. That goes from the sales person , manager and VP!!! Make sure to ask questions about what all is standard and what all is an upgrade because somehow they feel you should know all this as if you work there and it’s your full time job .

Beazer Homes responded:
We are disheartened to hear about your experience, Maria. We've connected with our Houston team and have been made aware that all of the options that were selected in your contract, we're included in your home. However, if there was something that we missed, please reach out to us at nhcc@beazer.com or by phone at (888) 623-2937, as we'd love to assist you. Thank you. - Sam ...

Total Score 1

The quality of the home is terrible

  • Kevin H.
  • Verified HomeBuyer
  • December 01, 2020
  • College Park, GA

Unless these things are acknowledged and fixed I will never recommend or buy another Beazer home

Beazer Homes responded:
It is deeply troubling to us that there may be concerns with your new home, Kevin. We would like a chance to work with you to address these items. If you have a moment, please contact our customer advocate department at (888) 623-2937 or send us an email to nhcc@beazer.com, so we may collaborate on a plan together, thank you. - Megan ...

Total Score 1

Sale person Caroline show house to before I both told mine will be same thing when they start build mine half stuff what told to me I did not get on my home so was lot lies the builder Garnett was rude also lies a lot there was lot stuff left on house

  • Darshanand S.
  • Verified HomeBuyer
  • November 27, 2020
  • Frisco, TX

Carolina take me and show me home just like the one I want to build and told me everything that I see there mine will have everything the same that home have when my home started to build when ask builder Garnett about the stuff that the sale person told me about he say he doesn’t know go and ask sale person when go back to Carolina and ask or she say I have to pay additional for some stuff there was no back fence when there start to build and they charge me additional to put smooth side fence facing in my yard they promise they will put patio concrete when ask the builder they I say have to ...

Beazer Homes responded:
Darshanand, we would like to apologize for your experience with us and any miscommunication on our part. We understand that our Dallas Team has been working with you to resolve these matters and appreciate the opportunity to address your concerns. Should you have any further questions or warranty needs please reach out to our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. - Daniela ...

Total Score 1

Poor quality control

  • Clayton M.
  • Verified HomeBuyer
  • November 17, 2020
  • San Tan Valley, AZ

The only quality control with Beazer is the home buyers themselves. Beazer throws together a house using unskilled day laborers and hope that the home buyers don't notice all of the problems. We had so many problems in every phase of the building process and are home wasn't even done on our closing date. We currently have several problems with our house and are still waiting for warranty work to be done. We would not buy another Beazer home again.

Beazer Homes responded:
We're saddened to hear that we did not meet our expectations, Clayton. We've met with our Phoenix team, and are happy to hear that Customer Care Representative Alex, has been in contact with you to address any areas of concern you may have. Please know that we are here for you, for any questions or concerns please reach out to our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com. - Sam ...

Total Score 1

Poor attention to detail. Nothing done with integrity or quality.

  • Matthew B.
  • Verified HomeBuyer
  • November 17, 2020
  • San Tan Valley, AZ

Don't use them. Find someone else!

Beazer Homes responded:
Thank you for bringing this to our attention. This is never the experience we want our homeowners to have, Matthew. We'd like the opportunity to discuss your concerns with you, and collaborate on a resolution. If you could, please reach out to us at (888) 623-2937 or via email at nhcc@beazer.com.- Sam ...

Total Score 1

Beazer Homes - Beazer isn't worried about building a quality home.

  • Anonymous
  • Verified HomeBuyer
  • November 12, 2020
  • Falls Church, VA

Beazer isn't worried about building a quality home. They immediately after closing turn you over to the warranty department and any problems are ignored.

Beazer Homes responded:
Building a quality, energy efficient home is our number one priority at Beazer Homes, and we truly apologize if this has not been your experience. Any concerns that may arise as you settle into your new home are of the utmost importance to us and the experts in our warranty department are always here to help. We would love to assist with coordinating service or in answering any questions you may have. Please call our New Home Contact Center at 888.623.2937 or send an email to nhcc@beazer.com, so we may work together to turn your experience into a positive one. - Megan ...

Total Score 1

The SALES Team is great. Especially BO !!

  • Ramesh V.
  • Verified HomeBuyer
  • November 10, 2020
  • Holly Springs, NC

Closing process is horrible. Especially the closing agent. They never call you. Just send emails and after you go to your closing on the set date and time, they tell you it's delayed. Even some of the jobs were not complete prior to closing till date. I was supposed to buy another rental property but decided not to go with Beazer homes anymore. I think they lack coordination and proper execution. Horrible experience.

Beazer Homes responded:
Ramesh, your feedback is appreciated and will be shared with our leadership team. We would like the opportunity to address your concerns and work towards providing you with a better overall experience with Beazer Homes. A member of our team will be reaching out to further discuss your experience and any outstanding items. Thank you. - Daniela ...

Total Score 1

None of our concerns about the house were addressed prior to close

  • Molly E.
  • Verified HomeBuyer
  • November 10, 2020
  • Mt Juliet, TN

Many problems with the house - nail going through air conditioner line that was never addressed prior to close even though we brought it to their attention multiple times we now have holes in our walls from having it fixed. It has been almost 2 months and we are still waiting for them to fix it along with many other things. Do not recommend a Beazer Home.

Beazer Homes responded:
Molly, we can imagine the delays you have experienced must be frustrating and not the ideal experience we hope to provide our homeowners. We have shared your feedback with our Nashville Customer Care Team to work on addressing your concerns more smoothly, moving forward. If you have questions or need an update on any pending items, please reach out to us through our New Home Contact Center at nhcc@beazer.com or 888.623.2937 - Daniela ...

Total Score 1

Lack of Testing Essential components working properly

  • Salvador T.
  • Verified HomeBuyer
  • November 09, 2020
  • Redlands, CA

There is a list of items that were not checked by the builder to be working properly prior to our move-in 2 months ago. Plumbing - Electrical - Furnace - Heating/AC It is super disappointing and very frustrating to be dealing with all these issues that could have been avoided.

Beazer Homes responded:
We sincerely apologize you had a less than ideal experience, Salvador. We could only imagine how frustrating this must have been for you. We do appreciate you taking the time to bring this to our attention as we are always trying to enhance our homeowners experiences. We've reached out to the local team and are happy to hear that most items have been completed to date and they are working diligently to complete the remaining items next week. Should you have any concerns in the future, we want you to know we are here for you. Our New Home Contact Center can be reached at (888) 623-2937 or via email at nhcc@beazer.com. Thank you. - Sam ...

Total Score 1

Nothing!!

  • Anonymous
  • Verified HomeBuyer
  • November 04, 2020
  • Fate, TX

Being that this was the 2nd house I built. The first with DR, I understand delays, but whew... the time frame was 9 months off!! The workmanship is subpar and there have been 1 too many issues with Beazer. Not a good experience and I wouldn’t recommend anyone to build with Beazer.

Beazer Homes responded:
We certainly agree that the initial third party development delays prevented us from starting your home on time, creating a longer than anticipated closing window. We understand that this must have been frustrating and apologize for the delays this caused in the construction of your home. However, once the home did start we were able to build and complete your home without any setbacks. We want to ensure that your concerns are addressed and will have a team member from our Customer Care team reach out to you regarding any outstanding issues. If you need to reach us for anything else in the future, please contact us at nhcc@beazer.com or 888.623.2937. ...

Total Score 1

Would not recommend this builder

  • Daniel O.
  • Verified HomeBuyer
  • November 04, 2020
  • Surprise, AZ

Bad experience with the builder, multiple things needed to be fixed in orientation and they promised me they were going to fix all of them! And they give me their guarantee. Paint job was done poorly and never fix it, they were sloppy and careless on the few things they try to fix. They misled me and rush me into signing the final contract. I've been in the house for about two months and they basically forgot about all the things needed to be fixed Would not recommend Beezer.

Beazer Homes responded:
Daniel, we are sorry to hear about your pending items and that they were not taken care of as promised. Please know that we are here to help and hope to provide you with a better experience moving forward. We would like the opportunity to discuss the items mentioned to ensure that they are taken care of for you. Please reach out to us at nhcc@beazer.com or 866.623.2937. - Daniela ...

Total Score 1

Model Home with awful garage !

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2020
  • Sacramento, CA

Tricked & left out.

Beazer Homes responded:
We never want any homeowner to feel tricked or left out and we truly apologize this has been your experience. We would love the opportunity to help correct and address your concerns. Please reach out to us via phone at 88-6BEAZER or via email at nhcc@beazer.com, and we will do all we can to turn the situation around. Thank you. - Megan ...

Total Score 1

Substandard for the price

  • Mark C.
  • Verified HomeBuyer
  • October 26, 2020
  • San Tan Valley, AZ

Once the money is transferred good luck with getting anything fixed.

Beazer Homes responded:
We are so sorry that your Beazer experience has not been a perfect one, Mark. We truly strive to deliver an exceptional new home journey for all of our homeowners, and apologize that this did not happen for you. We would love the opportunity to help improve your experience. Please call us at 888-6BEAZER or via email at nhcc@beazer.com, so we may work with you to turn this situation around. Thank you. - Megan ...

Total Score 1

Horrible finish work and follow up by company

  • Terri E.
  • Verified HomeBuyer
  • October 22, 2020
  • San Tan Valley, AZ

Had multiple finish issues at pre closing walkthrough that were not fixed by closing. Construction manager promised to send someone out to fix issues-never did. 3 weeks later we’re told it has to go through warranty dept. Submitted list and a month later still waiting for someone to contact us.

Beazer Homes responded:
Thank you for submitting this feedback to us, Terri. We apologize for the experience you have had thus far and are grateful you let us know so we can set out to fix it. Daniel, the warranty manager for our Phoenix division let us know he has met with you and you two are working together to correct your concerns. We thank you again for bringing this to our attention and encourage you to contact us should you have any questions or concerns in the future. You can reach us via phone at 888-6BEAZER or via email at nhcc@beazer.com. - Megan ...

Total Score 1

only the sales office ..Brain was great ..the rest JUST SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Jeffrey B.
  • Verified HomeBuyer
  • October 08, 2020
  • Oceanside, CA

STILL waiting for things to be done ..U sent two dry wallers you don't even know who is coming and going ..the one guy ..half a day the two of them together did even less than the guy in the am ..and I have know idea when there coming back to finish and neither did there boss ..And I don't speak Spanish ..I believe the works they sent don't speak English...

Beazer Homes responded:
Thank you for submitting your feedback. We are sorry to hear about any issues you have experienced since moving into your new home. We have reviewed your account information with our Southern California team and show that your warranty request submitted to us is in process. We show your local representative has been in touch and will be coordinating with you to resolve any outstanding concerns. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again. ...

Total Score 1

Beazer Homes - Very disappointed with several aspects of the Beazer home buying

  • Ruth F.
  • Verified HomeBuyer
  • September 29, 2020
  • Goodyear, AZ

Very disappointed with several aspects of the Beazer home buying experience. Most importantly, our brand new $400K house did not appraise for the purchase price. Additionally, I have had to deal with several repair issues — everything from termite concerns to “dead” electrical outlets to a garage door that didn’t seal effectively. I want to love my new home...but I feel like these issues have sucked the joy and excitement out of the home buying process...and, I am left with concerns around the quality and workmanship of this house.

Beazer Homes responded:
We are sorry to hear about any issues you have experienced since moving into your new home, and would like to thank you for sharing your experience with us. At Beazer we pride ourselves on providing an outstanding experience and we are truly sorry if we have missed the mark in any way. We met with our Phoenix team and they let us know that they have been in contact with you and all of your warranty concerns have been addressed at this time. If there may be anything we can assist with in the future, please let us know. We can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. ...

Total Score 1

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