Beazer Homes Reviews

My husband and I are first time homeowners. We moved into the community because it was close to the military base where my husband is stationed. However, from the get go there were issues delaying the house completion date making us close a week later then planned. The concrete has multiple cracks and the front of the house has a chunk missing which has still not been fixed. Cracks in the doorways were never fixed even though they were taped to be fixed, the plumbing was not hooked up under the kitchen sink and to the refrigerator causing a large puddle of water to pool upon move in, I am still missing toilet roll racks and towel rack in both of my guest bathrooms. I have been complaining and put in work orders since July. It is now October. Benito, the care manager makes you think he cares until you complete a survey on him and then you never hear from him again. He makes verbal promises and then breaks them. As a first time home buyer, I am disappointed in this experience and will be sure to never buy a beazer home in the future due to the poor service. ... More

Cannot pick the same exterior color of your neighbors next to you is silly and ridiculous. We pay for the house but we cannot pick what we want is suck. Builder explained it is City Ordinance is a lie.

bad attention, they do not solve problems

Selling experience was good. Building guidance throughout the process is was average. But the main reason I’m giving a 2 star rating on a respectable and reputable builder as Beazer is for the poor quality finish. We are happy for our beautiful home but extremely disappointed by the quality given in such a costly house.

Its ok . not a great experience.

The finish work on our home is terrible. During our final walk the home was practically pushed on us as the contractor said that we would find things overtime and he would address and fix them later. We have a list that keeps growing as we have found many mistakes made in the finish work. Bill has been great to work with and has assured us that he will get the items fixed. Thanks Bill!

I bought a beautiful model in a lovely Beazer neighborhood. Our sales experience was fantastic - everything upon inspection through the first 30 days has been a mess! Countless repairs required, broken (new) appliances, electrical issues all over the home, inconsistent follow up, weeks to complete repairs. It has been 45 days with several issues still not resolved. Shop your builder and get feedback on how they handle post move in issues!

Don’t get me wrong, the people I’ve dealt with associated with Beazer homes have been friendly, professional, and helpful with regard to the home buying process. However, upon purchasing the home, and after walkthroughs where we told that blemishes we observed would be fixed before we got the keys....didn’t get fixed before we got our keys. Since that time Beazer has outdone itself to ensure things we’ve noticed around the house are being fixed, but I feel that when you pay what these homes cost ($500k+) there shouldn’t be as many issues with a BRAND NEW build. Doors should close properly, door knobs shouldn’t come off just by opening the door, and counters shouldn’t be scratched up after they’ve been “smoothed”. I’m generally unhappy when it comes to the home and I shouldn’t be. I should be ecstatic about our new home, and highly recommend it to other people but I don’t and won’t do that. ... More

wanted to paint garage floor prior to moving in. could not get the keys prior to moving in even though house was finished and absolutely nothing going on five days before moving in. i would have gladly signed a waiver in case something happened and we couldn't move in. just too much for you people to handle !

Why can’t I get the problems in our house fixed? Who do We have to contact? We Are getting very frustrated with Beezer

It wasn't as we expected. There are so many quality and customer handling issues.

The construction of the home is mediocre at best. I am finding all kinds of issues where the dry wall is paper thin and if you press your finger in the wall, it will go straight through! I will contact the better business bureau for homes made so cheaply but, you are charging consumers upward of $450,000. This is our hard earn money and we don’t want to spend it on subpar product. There are more people complaining in this subdivision.

2 STARS - ALL UNITS NEED TO HAVE A 24 HOUR GUARD WHO CAN BE CALLED ON IN TIME OF EMERGENCY . CURRENTLY THERE IS A NOISE GOING OFF IN UNIT 4206 - WHICH IS UNOCCUPIED AND THERE IS NO ONE TO CALL WHO CAN GO IN AND SEE WHAT THE PROBLEM IS. THIS IS NOT ONLY UPSETTING BUT POTENTIALLY VERY DANGEROUS.

Disappointed with some of the choices taken. Bought a spec home, so we didn't go through the build process with Beazer - but it's clear that the quality of materials and workmanship is basic at best. - Laminate flooring that is fine - except how unlevel it is. - Certain tile and countertop selections that are impossible to keep clean (cheap?). - Doors that are so lightweight that every time the AC shuts off, they vibrate. - A really cool microwave that is built into the cabinets of the island ... except its just the cheap one that has a swing open door - not a drawer ... so you have to get on your knees to see in the microwave! Not functional at all. - An HVAC unit that is installed within 10 feet of where I sleep. - Some plants installed in the wrong sunlight conditions ... they died within 2 weeks of purchase (even though the other plants installed right beside have survived). I know 600k in Mount Pleasant doesn't buy much land, but guess I expected more in the house quality. Neighborhood looks nice and well kept. Staff has always been friendly and responsive. The house details ... lacking. ... More

I love my new home and especially the community but I have found it difficult to get issue inside of or pertaining to my home fixed after the purchase. It almost seems as though they will apse you until closing day and then you are on your own. While it appears that the main structure of the home is great, I have found a lot of the finishing are poorly done. For example the title in my master bath which was an upgrade is not caulked all the way around allowing water to get in the wall which I’m sure will cause mold in down the road if it doesn’t dry properly. A lot of the quarter round doesn’t me flush with the other pieces of quarter around most of my cabinets. My front door doesn’t close securely without being lifted and pulled. I have gaps in my hardwood flooring.There are numerous other things that I am disappointed in or about. When I received my original survey I gave the team a 5 and I am regretting that. If I were adding any tips I would say check all your finishing the big structures will be fine it will look great ..but the devil is in the details ... More

The reason for the 2 stars are specifically for the people who made the experience pleasant such as Valerie in home design and Wayne during orientation. There were options that weren't presented to us. Changes in lay out that I wasn't made aware of and a long list of issues from floor damage, cabinet damage that Wayne took care of, and stairs that I hope will be fixed as promised later. The laying of the stairs is not up to par and the staining of the stairs to main floor is clearly visible. For the length of time waited for the townhouse and the overall costs, it feels that the townhouse is over priced and rushed. Water pressure is poor in both showers is poor. The basement is always cold even when the heat is on. As this is our first home, this will not be our last and in future may not want to go the Beazer route. ... More

Everything is well, except the fact that both my bathroom tubs have cracks in them that need to be replaced, and a piece of concrete thats not even and needs to be replaced.

Cheap flat interior paint that shows every imperfection. Poor quality control, had issues with AC. doors and locking problems, damaged cabinets, poor clean up from construction. ATT fiber not properly installed will have to dig up yard and go under driveway to fix problem. Chronic dust and noise from dump trucks and other trades people.

The sales team is excellent, the supervisors pretend to want to solve issues and then say everything is in standard. The model is well built with attention to detail, mine has lousy drywall, poor tile work door out of square, light switches that still don't work. outside electrical box filled with water and shorted out. can't close the utility box in laundry as the drywall was piled up so thick the latch won't work. Poor quality work

My gate remote hasnt worked since it was given to me. My dishwasher leaked due to a bad seal. I dislike the HVAC system. Its either too cold or too hot. I can not control my environment. They should have put a ceiling fan in the livingroom due to the Las Vegas heat.

We had to wait a week to have our appliances (agreed upon to be included) & ceiling fans were not installed when we moved in. Oven stopped working within 2 weeks & washer too still bounces around.

All I can say is Beazer is a Sloppy builder. Their workmanship is that of a handyman not a professional builder. I cannot and will not recommend Beazer to anyone.

Mistakes are covered up and ignored due to lack of attention to details. Vendors doesn’t treat the house as your home. The sales team was fabulous but overwhelmed with complaints bu still tried to be supportive. The building manager could not stay abreast of vendors building the house this mistakes, garbage and damage to the house. Such as water damages, materials and painting errors. Stay on top of what’s being done in your home.

Our home is beautiful and great quality! There are always going to be a few fixes and adjustments needed before moving in. We did not have any major issues to be addressed but we were PROMISED that all of the issues would be addressed, fixed, corrected and replaced before we moved in so there would not be any disruptions in us living in your brand new home. THAT WAS NOT THE CASE! We've lived in our home for a month and a half and contractors are still coming into the home to fix things. NOT THING FOUND AFTER MOVING IN, but thing pointed out WAY in advance to moving in. We've had to take time off of work to let people in our homes and will need to adjust our routine while our shower is being fixed. I'm disappointed and annoyed. Beazer also has not done a very good job with having a sense of urgency to getting things fixed. ... More

The home buying process was fine, no issues there. My issue with Beazer is they will tell you whatever you want to hear just to make a sale. I purchased my home in October and prior to closing I gave the builder a list of things I needed fixed/repaired before closing. He assured me everything would be done but when I closed it was not. To start, my doorbell did not work, I did had huge, deep scratches on two of my cabinets in the kitchen that was not there prior to viewing the house initially. There was mortar missing from the brick on my patio, the light in the utility room didn’t work like at all, there were runs in the brand new carpet, the door handle on the pantry door broke off, the toilets in both of the bathrooms downstairs were full of urine and had stains all over, the floors were filthy it was just not a pleasant experience moving in. The builder told me the home would be cleaned prior to closing and getting the keys, that did not happen. The smoke detector alarm batteries were old and needed to be replaced which to me was weird since it was a brand new home. The builder told me that he would fix any and every thing wrong even after closing and to call him any time. Half the time I called or texted him he was unresponsive. While some of the items were addressed there is still a lot of unresolved issues. It seems like they only care until you close then after that you’re on your own. I received a call a few weeks ago from Sanjeev asking me to complete a survey and rate it 4 stars but I told him they did not deserve it since Burt is unresponsive to all of my concerns. He assured me that he would personally reach out to me weekly until all of my concerns were addressed and he would send a cleaner to my house as courtesy since when I moved in it was not done. Well, 3 weeks later and I haven’t heard from either of them since. Very disappointing, the home itself if beautiful but I just wish I had a better experience with the builder afterwards. Moving into a brand new home, I don't Expect to have to call or need anything fixed for at least 6 months to a year. Hopefully no one else has had the same experience with lack of customer service, I do not recommend beazer when it comes to their customer service and client support. They only care about money and slapping houses together as quickly as possible. ... More