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Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 5857 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Broken Promises
- Quincy F.
- Verified HomeBuyer
- November 15, 2018
- Summerville, SC
Some promises was not even kept after they was documented. Hopefully my follow ups will get everything done, but the jury is still out.
Beazer Homes responded:
Hello and thank you for your feedback! We are sorry for any issues you have run into regarding your new home and would be more than happy to help you with any questions or concerns you may have. We show you reported some warranty concerns to us a few months ago and these have all been addressed. Should you have any question or concerns in the future please do not hesitate to let us know! You can reach the New Home Contact Center anytime, at 888-623-2937. You can even email them at NHCC@beazer.com. Thank you ...
Total Score 2
Sales team amazing/ build workmanship poor
- Bernadette J.
- Verified HomeBuyer
- November 14, 2018
- Litchfield Park, AZ
The sales team Amber and Beth are absolutely amazing. They are always keeping you up to date on the progress of your home and answer your questions. As far as everything else no so good. The quality of workmanship is poor. Our grout is not even and has gaps and holes in it, we have asked multiple times for this to be repaired and it has yet to be done. The paint also has yet to be completed. Our garage was not fully painted, we still have yellow spots on some of our ceilings, we have a large gash in our panty wall, dents on our curves at windows, a hole where our towel rack was placed wrong ...
Beazer Homes responded:
Thank you so much for your review! We are happy to hear your experience with the sales team was enjoyable, and we will make sure to let Amber and Beth know! We would also like to extend an apology for your disappointment with the workmanship of your home. We were able to reach out to your builders Andrew and Judd, and are happy they were able to address your concerns. We also would like to invite you to contact us directly whenever you may have concerns. You can reach the New Home Contact Center at 888-623-2937, and they will be able to assist you with anything you may ...
Total Score 2
Beazer Homes - I would give it a 3.
- Matthew W.
- Verified HomeBuyer
- November 13, 2018
- Riverview, FL
I would give it a 3. Boughtvacnew home in Charleston sc from pulse and felt they were a little more on point. Our house when we moved in was not really even cleaned. Punch list items were I would say normal. But the cabinets are horrible. They are having to replace over a dozen doors and our entire vanity in second bath.
Beazer Homes responded:
Hello, thank you for submitting your review. We appreciate the time your took to submit this feedback to us. We also truly apologize for any issues you have experienced regarding your new home. We have researched all documentation regarding your home and do show several warranty request have been submitted and addressed. We can only imagine how frustrating additional repairs can be but we do want to help and correct any concerns your may have. Should you have any questions or concerns in the future please let use know by calling the New Home Contact Center at 888-623-2937. You can also send us an email at NHCC@beazer.com. Thank you ...
Total Score 2
Experience could have better.
- William L.
- Verified HomeBuyer
- November 13, 2018
- San Tan Valley, AZ
Closing on the home went smoothly. Cleaning and touch up of paint and repairing of a hole in the wall in one of the closets didn't happen.
Beazer Homes responded:
Thank you for your feedback! We do appreciate you sharing this information with us. We have reviewed your account history and do not show the issues with the paint or the hole in the closet were ever reported to our warranty department. Please call our New Home Contact Center at 888-623-2937 so we may look into those concerns for you. Thank ...
Total Score 2
No attention to detail.
- Anonymous
- Verified HomeBuyer
- November 13, 2018
- Oceanside, CA
There’s hasn’t been a single aspect of our home that didn’t need to be fixed after moving in. There was loose threading on our carpet, scratches on our windows, scratches on closet doors, scratches on our kitchen counters, peeling wood floors and spaces between the wood panels, uneven and unfinished kitchen cabinets, paint splatter in almost every room including the metal fixtures, carpet and wood floors. When you spend this much money on a house, you shouldn’t have to deal with all these mistakes. It’s really been a huge hassle dealing with all these people coming into the house and trying ...
Beazer Homes responded:
We apologize for any dissapointment you have experienced with your new home. We know purchasing a new home, and especially a first home, is a special time in someones life and we want to thank you for providing us with feedback that can help us improve these experiences for all of our homeowners. We have looked into previous warranty requests submitted by you and do show they have all been resolved. We always want to help address any concerns you may have with your home. You can call the New Home Contact Center at 888-623-2937, with any concerns or ...
Total Score 2
Quality control is non existent
- Geoff W.
- Verified HomeBuyer
- November 13, 2018
- Laveen, AZ
We have been in our home about 6 weeks and have found many issues. We found many during the build itself also. We installed a security door on the front and now our front door is unusable because the overhang is too low and the door won't open. Beazer tells us it's been inspected and it's built to specs, funny that my security cameras didn't catch anyone at our front door inspecting it. They say it's not their issue, but the same house down the street has no issue and the measurements are completely different. If you build with them you must stay on top of them at every stage. We had J boxes ...
Beazer Homes responded:
Hello, thank you for your feedback! We truly appreciate you taking the time to provide us with this information. We sincerely apologize for any issues you have experienced with your home and the inconvenience this has caused. We have reviewed your case information with the Phoenix Division, and do show all the concerns you reported were addressed. If you have any questions or concerns in the future, please do not hesitate to contact the New Home Contact Center at ...
Total Score 2
Townhome Purchase and Closing
- Anonymous
- Verified HomeBuyer
- November 08, 2018
- Atlanta, GA
Not a great experience, could have been better.
Beazer Homes responded:
We apologize you feel this way. We at Beazer strive for improvement and thank you for your feedback. If we can assist with any issues you are experiencing with your Beazer Home, please contact the New Home Contact Center at 888-623-2937.
Total Score 2
Don’t close before completion of punch list items
- Anonymous
- Verified HomeBuyer
- November 01, 2018
- Atlanta, GA
I had several items that were not completed prior to closing and it has been extremely difficult getting them done. List was provided to construction manager over a month ago and nothing has been done, nor has he responded. My advice to new buyers is not to close until all items from your punch list has been completed. They will promised you that they will get it done, don’t trust them, it will be painful. I was warned by another buyer and should have listen.
Beazer Homes responded:
We apologize you feel this way and want to let you know we are here to assist you with any concerns you may have. We have reviewed past warranty requests submited by you and contacted your warranty representative to confirm that all warranty requests opened prior to this review submision have been completed. We also show your warranty representaitve, Michael, has opened an additional case recently to address concerns with your flooring, which has been scheduled for February 18, 2019. Should you have any concerns in the future, please do not hesitate to contact the New Home Contact Center at ...
Total Score 2
Would not recommend
- Dawn G.
- Verified HomeBuyer
- December 04, 2024
- Owings Mills, MD
This was frankly the worst home buying experience I could have imagined. Poor communication and illegal business practices including collusion with the lender to force me into a less than favorable loan. However, contractors Mark and Wayne were very nice to work with.
Total Score 1
Just bad
- Anonymous
- Verified HomeBuyer
- November 15, 2024
- Las Vegas, NV
Overall bad buying experience from start to finish.
Beazer Homes responded:
The new home journey can be an exciting but stressful time and having a strong team in place to guide our buyers through this process is a top priority for all of us at Beazer Homes. Hearing that your experience was less than perfect is never the outcome we aim for, but we want you to know we are here for you. Should you have any questions or concerns as you settle in, please do not hesitate to contact us at (888) 623-2937. We look forward to building a lasting partnership for the years to come and we are honored to be a part of the memories that will be made in your new Beazer Home. – Wendy ...
Total Score 1
turned out to be a crap builder
- Michael S.
- Verified HomeBuyer
- November 07, 2024
- Little River, SC
does not honor warranty work seems bunch of us have tickets submitted no work being done at all .Dont know how they passed code enforcment on building as they break most of the rules .Rush job to build house concrete suppose to set for 30 days to get to 75% cure there building on them in 4 days concrete cracks all around neighbor hood . Get the run around by warrenty people .
Beazer Homes responded:
Mr. Storms, you chose to buy your home from Beazer and that means the world to all of us. The fact that your experience didn’t meet the high standard of satisfaction we strive to provide at Beazer Homes is disheartening to read. We stand behind our company's core values and providing an amazing new home-buying experience for our homeowners is at the top of that list. I can assure you that the Myrtle Beach team is dedicated to doing what is best for our homeowners and completing warranty work in a timely, efficient, and accurate manner is a top priority for all of us. I encourage you to reach out to our New Home Contact Center at 888-623-2937 so we can discuss your concerns further and work toward a resolution. - Manny ...
Total Score 1
Beazer has deteriorated big time
- Bharat D.
- Verified HomeBuyer
- October 23, 2024
- Kissimmee, FL
I had a sales manager named Kevin who threatened me every step of the sales process. It was a very painful experience. I will never ever buy a home from Beazer again. On the contrary the service team has been excellent
Beazer Homes responded:
The feedback we receive from our homeowners is vital for our continued growth, Bharat, and I thank you for sharing additional details about your experience. None of us at Beazer want the new home journey to be anything other than perfect, but when hiccups occur, it is always heartening to hear the local team jump into action to resolve any concerns. I am thrilled your team has created lemonade out of lemons and if there is ever anything I can do to be a part of the continued success, do not hesitate to contact me at 888-623-2937. – Manny ...
Total Score 1
The Worst
- Anonymous
- Verified HomeBuyer
- October 17, 2024
- Lewes, DE
We have been in our home for only just over two months and I would never recommend Beazer, not even my worst enemy if I had one. Communication from the office, simply on small things important to existing in the community, is the worst. They’re incredibly friendly, but can’t answer any questions and the info they do have, they fail to share. The construction manager is just a salesman. It’s incredibly difficult to get things done and I spend weeks on weeks changing him down for things he said he’d do. He’s made promises and provided information that’s outright false. There’s been so many ...
Beazer Homes responded:
Your new home journey is the highest priority for everyone at Beazer Homes and we apologize if your experience did not meet your expectations. We do acknowledge that during the new build process, things can arise, but our goal is to always work with our homeowners to ensure open communication and to foster our mutual teamwork during the process and for the years to come. My name is Stephanie, and I oversee the Delaware Division for the corporate office. I would also like to personally apologize, and should you have any concerns in the future please feel free to contact my team at (888) 623-2937. Thank you for submitting your feedback, I am confident we can build your trust back and we are grateful to have you in the Beazer family. – Stephanie ...
Total Score 1
Beezer homes doesn’t have trained craftsman. They do it as cheep as possible and everyone seems to have a caulk gun handy to cover up their mistakes.
- James W.
- Verified HomeBuyer
- October 16, 2024
- Tomball, TX
Beezer- When it comes to details, they cover in it caulk. Most children can finger paint better than the labor used on our build. Most of the doors are hung wrong and you can see in the rooms with the doors closed. Landscaping and sprinkler system had to be replaced and or corrected by professionals. Paint and texture spray coats most of the trim, doors, and floors. Tile work has the same problems. There were two broken tiles. If the cut was wrong just caulk it. So many mistakes on the exterior paint. The spray foam installers left the fire place covered with cheese cloth to prevent spay ...
Beazer Homes responded:
Honest feedback is crucial for success, and we appreciate you taking the time to share these details with us, Jim. The quality of our materials and construction of a Beazer Home is something every Beazer employee is extremely proud of, and we take any concerns in these areas very seriously. My name is Stephanie, and I work with the corporate office, we spoke recently about your experience, and I want to thank you for providing additional information. I am always here for you, in addition to your local team. I understand that Kevin, our Area Construction Manager, has reached out and you are working together to address each item. If you encounter any issues in the future, please don’t hesitate to contact my team at (888) 623-2937. Thank you again, we are honored you chose Beazer, and we look forward to building a lasting relationship in the months and years to come. ...
Total Score 1
Bad Experience
- Anonymous
- Verified HomeBuyer
- October 09, 2024
- Peoria, AZ
Never been treated so badly and they literally ripped me off. Extremely unhappy with their sales rep and acting VP. I literally had to play super superintendent and if it wasn’t for this nothing would have gotten done properly. House was 6 months late and just a nightmare to deal with. They say they want you to be happy I’m telling you I’m not but more importantly they don’t care that I’m not. Read their mission statement. I personally wrote a letter to their president and he did nothing to help me nor did he care. If we would have had the sales rep we wanted and their real VP not left none ...
Beazer Homes responded:
We appreciate your sharing with us and are sorry to hear that your new home experience has not been ideal. Beazer Homes strives for greatness in all we do, so it is especially concerning when we hear feedback from our homeowners like this. We want to ensure that we are building a strong relationship with our homeowners and encourage you to reach out to our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com with any concerns so that we may turn this situation around that you may enjoy your home and beautiful community. Wishing you the best. – Wendy ...
Total Score 1
John
- Johnathon D.
- Verified HomeBuyer
- August 30, 2024
- Marion, TX
I have purchased multiple homes and this is by far the worst experience I have ever had. There are zero quality checks done by the build team. The laborers come in to do their trade with zero regard for any of the other work that has been done. It is blatantly obvious that Beazer has one concern and that is to have the home built as quickly as possible. I had pointed out many issues during the build process and the builder told me they would address them. It because clear that this was a lie and they only told me what that to buy more time. On closing day I overheard the building manager say ...
Beazer Homes responded:
Thank you for sharing your experience with us, John. We’re sorry to hear that your construction experience did not meet your expectations when purchasing your Beazer home. We want you to know that we have reviewed your concerns with our local leadership team. We understand that the Area Manager, Mike, has been working diligently to address the issues you’ve ...
Total Score 1
Terrible dirty house during walk through - ac was turned down to 60 and all of out vents were sweating which caused mold all over the house plus they had to remove ceiling drywall all through the house plus no water pressure and we still have no wa
- Bryan B.
- Verified HomeBuyer
- August 16, 2024
- Frankford, DE
Terrible dirty house durning walk through Mold all over ceilings form ac turns down to 60 plus didn’t insulate about duck work Moldy vanity due to a water leak plus more mold Air filtration system is being in bugs that are living in the wet ceiling drywall Sink holes all over the yard front side and back Several windows don’t work Over one month of repairs ans we still have more to go which keeps us home to be here for the repairs Ac unit outside was installed backwards on the outside which is still causing poor ac ventilation I really don’t know what to say because this is so ...
Beazer Homes responded:
Thank you for sharing your feedback with us, Bryan. We sincerely apologize for any issues you’ve encountered with your new Beazer home. Our team has reviewed your account, and we understand that your Customer Care Representative, Greg, has been in touch with you to address your ...
Total Score 1
Quality is absolute garbage.
- Stuart B.
- Verified HomeBuyer
- August 15, 2024
- Sterling, VA
You read the title. Everything in the home within the first month has garnered scrutiny due to the absolute lack of quality control. Maybe slow your production and revenue stream in favor of customer satisfaction. I heard there’s a buyer’s market on the horizon…would hate to have bad reviews when that comes along.
Beazer Homes responded:
Stuart, we are sorry to hear your experience did not meet your expectations. The team at Regal Chase 2o2 would like the opportunity to extend a helping hand in this matter. Please feel free to contact the New Home Contact Center at (888) 623-2937 to discuss further. We appreciate your partnership and thank you for choosing Beazer Homes to build your future. -Wendy ...
Total Score 1
Poor Quality
- Lois C.
- Verified HomeBuyer
- August 15, 2024
- Perry Hall, MD
Cracked pipes. Drainage pipes that are not hooked up. Roofs that leak. Poor quality flooring. Beazer Works for themselves, not their buyer. I won’t even allow Beazer in my home and I’ve only been here for two months. I prefer to pay for quality workmanship going forward. I do everything to discourage people from buying a Beazer built home.
Beazer Homes responded:
Thank you for taking the time to share your experience with us, Lois. We are genuinely sorry to hear that your time in your new home has not met your expectations. With over 30 years in the industry and a commitment to exceptional quality and care in every home we build, Beazer Homes takes feedback like this very ...
Total Score 1
dismissive and obnoxious
- Mara S.
- Verified HomeBuyer
- July 26, 2024
- Durham, NC
We had so many issues with our home during the build process, at the end nearing closing, and afterward, and it was as if no one was watching and no one really cared. Like asking for things to be correct was a burden instead of quality work being a point of pride. When issues were raised, we were ignored for several weeks and several emails, and then when we brought up the lack of communication and dismissiveness, we were treated like we were hysterical and obnoxious for expecting professionalism. We have had 3 new construction homes before, and never had such an awful experience in our ...
Beazer Homes responded:
I’m truly sorry to hear about your experience. It’s disheartening to know that we didn’t meet the expectations or provide the level of service we strive for as a company, which you deserve to receive throughout the build process and beyond. We strive to deliver exceptional quality and service, and it’s clear we fell short in your case. This very important feedback will help ensure that we continue to improve as a ...
Total Score 1
Builder
- Anonymous
- Verified HomeBuyer
- July 13, 2024
- Rowlett, TX
The homes appear to be over priced as the quality is average and we've had issues, minor, from day one. Specifically the AC unit leaking, lights in the bathroom going out, and the fireplace not being properly placed in the wall. Also, the homes in the area have dropped about 25-50k which is indication that the homes could've definitely been sold for cheaper.
Beazer Homes responded:
Thank you for taking the time to share you experience with us. We're sorry to hear that you don’t feel the quality of your new home lives up to the pricing. At Beazer, we take pride in being a leader in building quality, energy-efficient homes that are built for what’s ahead. We encourage you to reach our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com with any service requests you may have. Wishing you the best in your new home. - Stephanie ...
Total Score 1
Marcela
- Marcela C.
- Verified HomeBuyer
- July 05, 2024
- Minneola, FL
I had with Beazer Homes. On 03/05/2024 I was scheduled to sign documents at the title company. However, upon arrival, I had to wait for an unacceptable seven hours due to the fact that Beazer Homes had not provided the necessary survey documents. This delay not only caused significant inconvenience but also resulted in unexpected expenses amounting to several thousand dollars. The situation was further exacerbated by the unprofessional and rude behavior of Kevin Dixon, the Beazer Homes Sales Director. His response to the issue was dismissive and lacking in courtesy, which only added to my ...
Beazer Homes responded:
Thank you for sharing with us, Marcela. We're sorry to hear your experience was not what you envisioned when purchasing your Beazer home. We apologize for the misunderstanding when our VP of Sales listened to your frustrations and attempted to put himself in your shoes and shared his own closing experience. He did not intend for that sharing to be misconstrued as a suggestion for the customer’s family to sleep on the ...
Total Score 1
Bad Experiencing
- Suneel Babu V.
- Verified HomeBuyer
- July 05, 2024
- Little Elm, TX
Cleaning hand over is worse. 45 days warranty experience is bad
Beazer Homes responded:
Suneel, we apologize for your initial experience with the warranty request process. We understand that your Customer Care Representative is taking care of your pending concerns. We appreciate you providing feedback, allowing Beazer to improve your warranty experience. If there is anything we can assist with, please get in touch with us at (888) 623-2937. - Stephanie ...
Total Score 1
Overall experience
- Sherita A.
- Verified HomeBuyer
- June 19, 2024
- Richmond, TX
Don’t buy from Beezer as they don’t value customer service .Beezer is all about money and I would never recommend anyone to buy a Beezer home
Beazer Homes responded:
Sherita – We are sorry to hear that you feel this way, as this is not the experience we aim to provide. We contacted the Houston Team to inquire if we can offer any additional support and were informed that your service requests have been completed. While we know we didn’t meet your initial expectations, we look forward to working with you and providing exceptional service. If you ever feel the level of service is not meeting your needs, have general questions, or need to submit service requests, don't hesitate to contact our New Home Contact Center at 888-623-2937 or nhcc@beazer.com. ...
Total Score 1
Worst Builder in the Nation
- Anonymous
- Verified HomeBuyer
- June 12, 2024
- Richmond, TX
Beazer is the worst builder in the Nation. Customer Experience and Customer Satisfaction isn’t a focus for Beazer. No Accountable and Ownership with Beazer. Communication and Followup is horrible. Beazer doesn’t hold there Employees accountable. Beazer supports employees not doing their job properly. There is lack of Professionalism, Communication, Accountability, Turn time. I wouldn’t recommend anyone to purchase from Beazer.
Beazer Homes responded:
We regret to hear about your experience. At Beazer, we strive to create an exceptional new home journey, delivering quality homes that our homeowners can take pride in. We are committed to resolving any outstanding issues and would appreciate the chance to discuss your concerns further. Your feedback is invaluable to us as we continuously strive to improve the care we provide our homeowners. Please reach out to us at (888) 623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 1
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