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Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 6484 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Would not buy from Beazer again
- Anonymous
- Verified HomeBuyer
- October 23, 2024
- Elk Grove, CA
Foundation is a great build. Unfortunately house has a lot of design flaws that doesn’t make sense. Choices for upgrades are very very limited. Found out that they do have kitchen upgrades, unfortunately Only for a limited model.
Beazer Homes responded:
For over nine generations Beazer has been building houses our customers are proud to call home. As an industry leading energy efficient builder, we take immense pride in our expertly curated finishes, thoughtfully designed floorplans, and delivering a home built for what’s ahead. We also cherish the new home journey and strive to partner with our homeowners throughout this process. We sincerely apologize if any aspect of your experience did not meet your expectations. Please know we are always here to help and we encourage you to reach out with questions or concerns. We can be contacted by phone at 888-623-2937, or via email at NHCC@beazer.com. ...
Total Score 3
Poor Quality
- Ashok S.
- Verified HomeBuyer
- October 18, 2024
- Kennesaw, GA
Not a well finished home. The quality of the material are compromised. The garage, wooden materials are not in a good quality. During the walkthrough it was not considered at all and the representative was just telling that is how it will be.
Beazer Homes responded:
Ashok, at Beazer Homes our homeowners are key, and your feedback is essential. My name is Beverly, and I am the corporate advocate overseeing the Atlanta area. I want to thank you for discussing your home's quality concerns with me and allowing us an opportunity to look further into this. Your local customer care team will be partnering with you this week to go over your concerns in detail. If you need further assistance, please reach out to (888)-623-2937 or customeradvocate@beazer.com. - Beverly ...
Total Score 3
Tan
- Tan T.
- Verified HomeBuyer
- September 28, 2024
- Prairie Ridge, TX
Overall building process was okay. I just kept finding little things that needed fixing. They would come fix them under warranty. But my sprinklers were leaking slowly underground for a whole month and my water/waste bill was $800. Beazer came fixed the leak but refused to reimburse me for the bill, they said that’s between me and the water company. The water company doesnt adjust it so now I’m out of $800 for Beazer’s mistake
Beazer Homes responded:
Tan, we are sorry to hear about the concerns with your irrigation system. Our team would be happy to assist you and look into this further. Please reach out to us through our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. Thank you. - Daniela
Total Score 3
Not great
- Yahaira L.
- Verified HomeBuyer
- September 17, 2024
- Hermitage, TN
I have a good experience with the sales person and the construction manager. However it’s been over a month and we still don’t have internet because over a pipe that is broken, as soon as we purchased the home they didn’t care about us, about fixing the issues in the neighborhood itself. It’s been incredibly annoying specially for someone who works from home. Not to mention the poor quality of the grass that was installed in our house.
Beazer Homes responded:
Yahaira, we’re glad to hear you had a good experience with our sales team and construction manager, but we’re truly sorry to learn about the issues you’re facing with internet access and the quality of the grass. We want to help ensure that this is addressed promptly. Please reach out to us so we can work together to resolve these issues. We can be reached anytime through our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 3
Good.
- Ramon R.
- Verified HomeBuyer
- September 14, 2024
- Orlando, FL
Angela was instrumental in preparing for move in. She was attentive to detail and ensured the unit was ready for move in. Despite delays in closing date, she truly made a difference once the unit was ready.
Total Score 3
Poor finish overall ok
- Anonymous
- Verified HomeBuyer
- September 11, 2024
- Durham, NC
Last 1-2 months of build were a disaster. No attention to detail, no ability to fix things, no ability to hold contractors responsible for good quality work. Lots and lots of reworking. Don’t get any upgrades with beazer. Waste your money with a job poorly done.
Beazer Homes responded:
Thank you for reaching out to share your feedback. We’re sorry to hear that your experience during the final stages of your new home build did not go as expected. Attention to detail and quality workmanship are priorities for us, and we regret that you felt these were lacking. We take your concerns seriously and would like the opportunity to help address any outstanding items that may need our attention. Please reach out to us at (888) 623-2937 or nhcc@beazer.com to discuss further. - Daniela ...
Total Score 3
Beazer provided nicely designed condo with minor issues
- Ronald D.
- Verified HomeBuyer
- September 01, 2024
- Clarksburg, MD
The over all experience was above average especially the sales staff. Minor issues like very dirty air filters left in place, air vent in kitchen area not able to properly vent heat from kitchen, poor selection of HOA administration, lacked directions for some of controls, and average response to small condo issues. Recommend buyers check out elevator performance requirements. Good intentions by support staff for small issues. Major requirements for condo construction very good. Explanation of HOA and responsibilities of HOA , and who is on HOA board a little hazy still.
Total Score 3
Problems with quality
- Katherine C.
- Verified HomeBuyer
- August 24, 2024
- Tomball, TX
So many problems in the first 60 days! There is always something! Not the experience I wanted to spend $400,000 on
Total Score 3
Decent but not exceptional
- Anonymous
- Verified HomeBuyer
- August 15, 2024
- Missouri City, TX
Home buying experience was decent but not exceptional given that some of the information provided wasnt accurate and also had some timeline and home quality issues. To their credit the issues were resolved quickly however having things repaired versus getting the correct first hand makes a difference.
Beazer Homes responded:
Thank you for sharing your experience with us. We’re glad to hear that the issues found were resolved quickly, but sorry for the inaccuracies and timeline challenges you faced. We understand that receiving accurate information from the start is crucial to the overall home-building experience. Your feedback helps us improve, and we’ll use it to improve our processes moving forward. If you have any additional concerns or need further assistance, please don’t hesitate to contact us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Sunrun nightmare
- Anonymous
- Verified HomeBuyer
- August 13, 2024
- Riverside, CA
We had to either rent or buy sunrun solar panels. We were not given a choice when buying our Beazer home. Sunrun installed them damaged, we are paying full price, they have dodged my manager requests for months, and I am paying hundreds of dollars a month for electricity because the panels don't work. Please use a better rated solar company on your new builds
Beazer Homes responded:
We appreciate you bringing this to our attention and are sorry to hear about the issues you've encountered with your home's solar panels. Your feedback has been shared with our leadership team, and we’re committed to using it to help work with our partners to make improvements. If there is anything more that we can assist with, please reach out to us at (888) 623-2937. - Daniela ...
Total Score 3
Poor service after purchase.
- Milorad M.
- Verified HomeBuyer
- August 11, 2024
- La Quinta, CA
The service after you purchased the home is horrible, you have to call and call until you get fed up. They have every excuse not to do the work, they installed quartz in my house it was an upgrade but failed to tell me that they do not polish and seal the quartz I have circular marks and quartz from suction cups. A lot of skipped steps all they want is the closing.
Beazer Homes responded:
Milorad, we’re sorry to hear about the challenges you’ve encountered in your new home. This isn’t the experience we strive for, and we take your feedback seriously. We understand you’ve been in touch with both a customer advocate and your customer care manager regarding these issues. We’re committed to helping address the items at hand and are also here to assist with any additional questions or concerns. Please don’t hesitate to reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Blue Tape issues
- Anonymous
- Verified HomeBuyer
- July 28, 2024
- Denton, TX
Blue tape issues did not get fixed. We were told after we move in they would be completed. Due to us possibly scuffing up walls more. They would paint over that as well. Once in new home if they were to come fix issues it would void out 1 year warranties. We had signed contract meaning issues were fixed even though there was a verbal agreement and recording of it taken.
Beazer Homes responded:
Thank you for sharing with us. We’re sorry to hear you experienced some dissatisfaction during your home building process. We strive to provide exceptional customer service and encourage you to reach out to our New Home Contact Center at (888) 623-2937, so that we may assist you further with your concerns. – Taryn ...
Total Score 3
Beazer review
- Chris C.
- Verified HomeBuyer
- July 27, 2024
- Conroe, TX
House is great the general contractor was awesome, along with the studio. All other aspect with mortgage company and follow-up with sale team here not as expected. They were not knowledgeable.
Beazer Homes responded:
We appreciate your sharing with us and are sorry to hear that your homebuying experience was not ideal. At Beazer Homes, we value all feedback from our homeowners as it helps us improve our team's performance and partnerships in the future. If you have questions or concerns, please feel free to reach our New Home Contact Center at (888) 623-2937. – Taryn ...
Total Score 3
Ask questions
- Anonymous
- Verified HomeBuyer
- July 23, 2024
- Clarksburg, MD
This was not pleasant home buying experience for me since many of the questions I had were not answered clearly. I asked a lot of questions and the response was you can trust the builder. In the end the answers I was given did not come through.
Beazer Homes responded:
Thank you for sharing this information with us. We're sorry to hear your experience was not what you envisioned when purchasing your Beazer home. We encourage you to reach out New Home Contact Center at (888) 623-2937 with any concerns you may have. We are happy to help in any way we can. – Taryn ...
Total Score 3
Need more communication!
- Anonymous
- Verified HomeBuyer
- July 22, 2024
- Porter, TX
It was OK, Michael and Corbin did a good job of walking me through the home buying and building process. They acted in a professional manner. There were instances however, where I would come to the house during construction and find some things that was not communicated during the reading of the materials in the contract. For example, finding out that there was no motor to the garage door. The expectation was that It would be standard, but it was not communicated to me, so I had find out myself and was not pleased at all. There were a few cases where I was surprised in learning that a few ...
Beazer Homes responded:
Thank you for sharing with us. At Beazer Homes, we value all feedback from our homeowners as it helps us improve our team's performance in the future. We’re sorry to hear you experience some dissatisfaction during your home building process. We strive to provide exceptional customer service and encourage you to reach out to our New Home Contact Center at (888) 623-2937 for any concerns. - Taryn ...
Total Score 3
Lots of room for improvement
- Anonymous
- Verified HomeBuyer
- July 03, 2024
- Little Elm, TX
Beazer needs better quality control processes and oversight of contractors. We've worked with multiple builders over the years, and have found the quality control during construction to be lacking with Beazer. With that being said, the customer support team is good, polite, and friendly.
Beazer Homes responded:
Thank you for sharing your feedback. We're glad to hear that our customer care team has been helpful as you settle into your new home. At Beazer, we're committed to providing you with a comfortable and high-quality living experience. If you have any questions or concerns, please don't hesitate to reach out to us at (888) 623-2937. We're here to help! - Daniela ...
Total Score 3
Awesome home but Beazer buried some expenses which cost me a lot of extra money needlessly
- Peter B.
- Verified HomeBuyer
- June 27, 2024
- La Quinta, CA
Overall Beazer did an awesome job with high quality. But they fell short on a few key areas. First, they made us purchase home theater equipment we did not need nor use. It is literally stacked in our garage now. While I appreciate Beazer’s respect for the environment, their policy about home theater systems is anything but wasteful for buyers and wasteful for the environment. Beazer also charged us extra for concrete they never poured, because what they advertised in their model homes they could not offer. It really bums us out that Beazer would bait and switch their customers in this ...
Beazer Homes responded:
Thank you for reaching out to share your experience, Peter. While we are glad to hear that you are pleased with the quality of your home, we apologize that the options available felt misleading. We continuously seek improvement and have shared your feedback with our leadership team. If there is anything further we can assist with, please reach out to us at (888) 623-2937. - Daniela ...
Total Score 3
Great Location, Great Sales team, Disappointing Attention to Details
- Anonymous
- Verified HomeBuyer
- June 24, 2024
- Owings Mills, MD
The sales process experience was great and really appreciated the engagement of the pre-selected lenders to engage with. Truist was amazing in staying contact and monitoring interest rates. The onsite construction team, including Wayne were very helpful. The largest disappointment is the poor sound proofing for the Rivas model. The second disappointment is that the Rivas patio deck ceiling is not sealed, so if the condo owner above spills a drink, let's hope you are not standing on your patio deck. We will have to decide if this is a long-term home for us.
Beazer Homes responded:
Thank you for your feedback. We appreciate your positive comments on our sales process, lender engagement, and the dedication of our team, including Wayne. We apologize for any disappointment regarding soundproofing and patio deck sealing. Your feedback will help us continuously improve our offerings. Please feel free to reach out if you have any further questions or concerns. Thank you for choosing Beazer. - Daniela ...
Total Score 3
Building process good, Warranty process is sub-par
- Allan S.
- Verified HomeBuyer
- June 07, 2024
- Magnolia, TX
Interaction during building was great, working with Beazer on warranty items suffers from both lack of communication and follow-up from representatives
Beazer Homes responded:
Allan, we apologize for your initial experience with your warranty claims. At this time, we understand that your customer care team is addressing your pending concerns. We appreciate you allowing us the opportunity to help improve your warranty experience. Please let us know if we can assist with anything further. - Daniela ...
Total Score 3
Disappointed - Bad Quality
- Cynthia H.
- Verified HomeBuyer
- June 06, 2024
- Katy, TX
This was the second Beazer home I have purchased in the last 7 years. When I knew I needed to make a change, I spent some time deciding what I wanted to do. I was disappointed to see the reduced options Beazer was offering as compared to my previous purchase, but at the end of the day decided to go with them again based on my previous experience and primarily due to their energy efficient options. I will say they did work with me and allowed a few changes that were not being offered originally as the neighborhood I was looking at was one where Beazer had decided to “offer a few and build ...
Beazer Homes responded:
Cynthia, we appreciate your feedback. Our goal is to provide you with a home of exceptional quality that you can take pride in, and we apologize for any inconvenience you experienced. Thank you for allowing us the opportunity to address the items mentioned, which we show have been resolved at this time. Should you have any further questions or concerns, we are here to help and can be reached at (888) 6293-2937. - Daniela ...
Total Score 3
The devil is in the details.
- Cindy M.
- Verified HomeBuyer
- May 17, 2024
- Conroe, TX
As a first time buyer, the experience could have been better. Everything looks beautiful, until you look closer. After moving in I discovered so many little sloppy mistakes. Take my advise, on your walk through day, spend the entire day and look in every corner and behind every toilet on the floor. There was a piece of my fireplace that was chipped off and all they did was paint over it. There were tiles behind the toilets that weren’t grouted and much more. The houses are beautiful but the details were done so sloppy. If I could do it again I would scrutinize the details.
Beazer Homes responded:
Cindy, we appreciate you reaching out to provide your feedback. We are sorry to hear that there are finishes in your home that did not meet your expectations. Please know that our team is here to help. We encourage you to reach out to us at 888-623-2937 or nhcc@beazer.com to discuss any outstanding items that need our attention. Thank you. - Daniela ...
Total Score 3
Beautiful new home, BUT questionable build quality.
- Bryce F.
- Verified HomeBuyer
- May 17, 2024
- Anna, TX
Overall we had a very positive experience with our sales consultant, Mark. He did everything in his power to get us the best possible price and connect us with a great mortgage company. We love our new home, but unfortunately within the first two weeks of living here we had a slew of issues. First, our HVAC system went out and took almost two weeks fix. Here in Texas it’s hot and humid, so you can imagine it was quite uncomfortable. We will certainly give credit to Dax, our warranty rep, who was able to provide a portable AC unit which made it a little more comfortable in the house. Second, ...
Total Score 3
The sales process was long and disappointing.,,
- Raymond M.
- Verified HomeBuyer
- April 30, 2024
- Perry Hall, MD
our contract was signed 1/18/2023. After that date the plans for our house changed. It was no longer identical to the model. Nothing was communicated about the change. Rather than build our group of houses to plan, the company decided to delay the process to build per the new plans. The sales team was not very forthcoming. Responses were not always timely. Start dates were given and missed. The operations folks were always portrayed as being too busy.
Beazer Homes responded:
We appreciate you sharing with us and are sorry to hear that your homebuilding experience has not been ideal. At Beazer Homes, we value all feedback from our homeowners as it helps us improve our team's performance in the future. If you have questions or concerns, please feel free to reach our New Home Contact Center at (888) 623-2937. - Taryn ...
Total Score 3
FIRST TIME HOMEOWNERS PLEASE READ!
- Kalin S.
- Verified HomeBuyer
- April 18, 2024
- Decatur, GA
Originally, the home buying process presented numerous challenges, which, as a first-time homeowner, I anticipated but underestimated. From delays to inaccuracies with the floor plan, the journey was far from smooth. However, the Beazer team proved responsive, addressing each of my concerns with communication and reassurance. Their commitment to resolving issues was commendable, and I'm grateful for their efforts. Recognizing that home building inherently involves challenges, I remained actively involved, attending weekly recap meetings to ensure alignment among all parties. I credit my ...
Beazer Homes responded:
Thank you, Kailin, for sharing your feedback. We understand that the home buying and building journey can bring unexpected hurdles. Our team is dedicated to navigating these challenges with you, ensuring a smooth experience as much as possible. It's uplifting to hear that despite the obstacles, your home reflects your new home vision perfectly. Rest assured, our team is here to support you every step of the way. If you ever have any questions or warranty concerns, please don't hesitate to reach out to us at 888-623-2937 or nhcc@beazer.com. -Daniela ...
Total Score 3
Overall it's a average Build
- Anonymous
- Verified HomeBuyer
- April 17, 2024
- Powder Springs, GA
Pros: Quick response to issues or repairs. Friendly treatment of customers. Convenient location. Cons: Poor finishes on the construction. Materials used don't match the price paid. Experienced leakage within one month of occupancy, and numerous areas with subpar finishing.
Beazer Homes responded:
Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated our quick response to issues and repairs, as well as overall customer care experience. However, we're sorry to learn that the finishes have fallen short of your expectations. Please know that our team is here for you and committed to resolving any outstanding issues. If you have any further questions or concerns that we can assist with, please reach out to us through our New Home Contact Center at 888-623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 3
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