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Beazer Homes

Beazer Homes Reviews

What Homeowners Have to Say About Beazer Homes.

Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 5916 homeowner reviews to learn why they are the right team to build your new home.

Beazer Homes

has 4.5 out of 5 stars in All Areas

5916 Reviews in All Areas

Star Rating Breakdown

5 ★ 4377

4 ★ 628

3 ★ 400

2 ★ 223

1 ★ 288

Customer Reviews

Not the best experiences!

  • Mark M.
  • Verified HomeBuyer
  • January 07, 2020
  • Canton, GA

I gave it 2 stars due to the trouble we had when we first moved in. The paint is not well done. Also the drywall seams are showing through in multiple rooms, and have had them come out several times and can’t get it looking right. We will have to have this redone again here shortly.

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. Our Atlanta team let us know they have been in touch and are working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Beazer Homes - Must be too busy to get details correct

  • Anonymous
  • Verified HomeBuyer
  • November 26, 2019
  • Mt Juliet, TN

Must be too busy to get details correct

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. We are always looking for opportunities to improve the experience we provide to our homeowners and your review will absolutely aid these efforts. In review of your account information, we show all concerns reported to us are being addressed by your customer care professional. However, we want you to know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Closed 2 months ago and walk through work still not completed!

  • Joanne C.
  • Verified HomeBuyer
  • November 26, 2019
  • Frankford, DE

We were promised that the issues we found prior to closing would be completed right away. It is two months now and these have not been resolved. We met your closing deadline, could you meet our repair requests?

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced with your new home. Our Delaware team let us know they have been in touch and working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Beazer Homes - The houses are great, just a few things/issues we have that we

  • Raul L.
  • Verified HomeBuyer
  • November 20, 2019
  • Manvel, TX

The houses are great, just a few things/issues we have that we brought up before the 30 days of closing and told us they will fix which they did some but we are still waiting for the rest it’s been 2 months now. I don’t think it will be resolved. I would of rate a 5 other wise.

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. Our Houston team let us know they have been in touch and working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Great home - horrible follow up

  • Thomas B.
  • Verified HomeBuyer
  • November 19, 2019
  • Hermitage, TN

We are very happy in our new home overall however the follow up on our outstanding home punch items has been atrocious. I have sent 5 emails and even escalated to customer service email and still NO response. It is the customer service that is boasted about online by companies like Beazer that leave a really bad taste in your mouth when the don't follow through. I would love to speak to anyone from Beazer interested in hearing about our still in finished home. 2 stars only because we like the home and neighborhood.

Beazer Homes responded:
Thank you for your review! We truly appreciate the time you took to submit such valuable feedback. While we are happy to hear your overall experience has been a good one; we are always looking for opportunities to improve the experience we provide to our homeowners. The information you have submitted will help all of our homeowners in the future. Our Nashville Team let us know they have thoroughly reviewed this information and will be in touch to address all of your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Initially impressed... now not so much

  • Aaron N.
  • Verified HomeBuyer
  • November 13, 2019
  • San Tan Valley, AZ

The staff seems very friendly up until you sign for the house. Afterwards they could care less. I have had several issues after signing for the house and it is very hard to get a response from anyone. Very disappointed for a first time home buyer.

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. We recently met with our Phoenix team, they let us know that your builder and builder assistant have been working with you to address any concerns that have come up and met with you earlier this week. If there may be anything we can assist with, please let us know. We can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Not great

  • Amy v.
  • Verified HomeBuyer
  • November 05, 2019
  • Oceanside, CA

I have made it very clear in past that my sales rep Samantha was terrible. I won’t go back through it all but it made buying a very poor and stressful experience and Rebecca who is supposedly managing doesn’t even take the time to return customer concern phone calls The quality of the home and workmanship is not what you should expect moving in as I had over 15 repairs on a brand new house and still 5 open ones going on close to 2 months being here Eric the construction manager has been the only saving grace

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. We are always looking for opportunities to improve the experience we provide to our homeowners and will make every effort to improve your experience going forward. Please know we are always here to help should you have any questions or concerns. We can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Could have been better

  • Eric C.
  • Verified HomeBuyer
  • November 05, 2019
  • Mount Juliet, TN

Cabinets even upgraded are MDF. Closet shelves were not hung on any studs. They already fell down. I fixed them by mounting them in the studs where I could and GOOD drywall anchors and screws where I couldn't hit a stud. Trades seemed sloppy and not finished well. Lots of imperfections and cheap materials are abundant. HOA doesnt seem to enforce the rules. Already had to have HVAC techs out twice to fix issues were it was installed wrong. Again sloppy trade work. Ridgeline shingles were cracked from roofers stepping on them. Once again trades dont care. I'm sure there will be more found.

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, are being addressed; and our Nashville team let us know they have recently reached out to review any concerns you have. We do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Not a New Happy Homeowner

  • Carla C.
  • Verified HomeBuyer
  • November 01, 2019
  • Myrtle Beach, SC

Censullo Home Warranty Check List Carla will be sending in the Warranty Requests, directly to Beazer I will be contacting you directly on when they will be completed 1. Garage Door Panel - Open They are coming today 11/1/2019 2. 3 Kitchen Draws - Open They are coming on 11/6/2019 3. Bathroom Wall Painting - Open They are coming on 11/6/2019 4. Driveway - Open Waiting for a date to start repairs 5. Irrigation System - Open We have a cracked Sprinkler Head/ Cap Warranty Request sent in on 10/29/2019, to have it fixed and to have all Sprinkler Heads/ Caps looked at 6. Home Siding - ...

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty requests submitted to us, are being addressed. Please know we are always here to help. Should you have any questions or concerns, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Just an okay builder

  • Erin C.
  • Verified HomeBuyer
  • October 29, 2019
  • Litchfield Park, AZ

We have built 3 homes, 3 different builders and this one so far is falling to the lowest :( The framing was great, the plumbing had SOO many issues that I'm super happy I have a plumber in the family to point it out, our water is on the wrong side of the house, our gas heater has to be on the highest setting to heat the water, interior painting was the worst, stucco isn't solid on patio so I'm sure that will be breaking very soon, just so much going on with little to no help on getting it done. They want to send a painter in for the 3rd time and I refuse because my furniture is now in the ...

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this valuable information. We are always looking for opportunities to improve the experience we provide to our homeowners and your review will absolutely aid these efforts, and we apologize that your experience was not a perfect one. Our Phoenix Division has thoroughly reviewed all information associated with your account and stand ready to address any concerns you have. We want to help coordinate scheduling with you, so please contact our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. From there we can ensure all questions and concerns are addressed. Thank you ...

Total Score 2

Never ending

  • Anonymous
  • Verified HomeBuyer
  • October 24, 2019
  • Atlanta, GA

Dumb and trusting on my part. Needed to close at a certain time. Do not close until everything is completed. 3 months since closing and still trying to have things finalized.

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. We are always looking for opportunities to improve the experience we provide to our homeowners and your review will absolutely aid these efforts. In review of your account information, we do not show any concerns have been submitted to us. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Beazer Homes - Didn't like the experience

  • Kim N.
  • Verified HomeBuyer
  • October 16, 2019
  • Marietta, GA

Didn't like the experience

Beazer Homes responded:
Thank you for submitting your review! We are sorry to hear you were not happy with your Beazer experience. We have discussed your concerns with our Atlanta Division and are happy to hear your warranty representative, Tyler, has been able to assist you. Should you have any questions or concerns in the future please do not hesitate to contact us. You can reach the New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Just another house builder cutting corners

  • Sharon C.
  • Verified HomeBuyer
  • October 15, 2019
  • Mount Juliet, TN

We are now in the house for six weeks and they still haven’t completed everything they owe us. If they do complete something, its not done completely. Example: they painted our house including the ceilings tan which we only paid for the walls to be painted tan and per contract the ceilings white. They did paint the ceilings white but they did not take down the light fixtures so when we installed ceiling fans we now have tan rings around the light fixtures! Another example when we closed on the house they let all the sod die. It looked like a abandoned shack. They still haven’t done ...

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. We are always looking for opportunities to improve the experience we provide to our homeowners and your review will absolutely aid in these efforts. In review of your account information, we see all warranty requests submitted to us, are being addressed. Please know we are always here to help and if there is anything we can help address, we would love to hear from you! We can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Beazer Homes - Not perfect work

  • Madan L.
  • Verified HomeBuyer
  • October 15, 2019
  • Greenwood, IN

Not perfect work

Beazer Homes responded:
Thank you for your feedback! We apologize for any issues you have experienced with your new home. Upon review of your account information, we do not show any warranty concerns have been submitted to us. Please know we are always here to help and can assist with any concerns you might have. You can reach us at the New Home Contact Center, via phone at 888-623-2937 or email at NHCC@beazer.com. Thank you ...

Total Score 2

Discrepancies, including black mold.

  • Anonymous
  • Verified HomeBuyer
  • October 15, 2019
  • Lancaster, CA

Our Beazer representative failed to provide details that would have made us change the floor plan. Now I have an office with no door, whereas the pantry has a door. There were ants from day one requiring me to seal edges. We decided to remodel the master bath to find black mold one month into living in the new home. I continue to find details that were not completed properly. While all of this is upsetting, I do love my home.

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. While we are happy to hear you love your home we also apologize for any issues you have experienced. In review of your account information, we see all warranty request submitted to us, are being addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Complete disappointment

  • Doug B.
  • Verified HomeBuyer
  • October 03, 2019
  • Auburn, GA

We purchased our home about 2 months ago. We have had nothing but problems since day one. The day before closing the ac unit froze up and overflowed the pan soaking the living room ceiling and carpet. Since this day the ac hadn’t worked properly the home can’t cool below 72 degrees. The ac company states the unit functions properly. Therefore nothing has been done that has helped the situation. We have had issues with the warranty work, hard woods had to be replaced due to nicks and the replacement boards were the wrong color so they had to be replaced again. The dishwasher wasn’t anchored to ...

Beazer Homes responded:
Thank you for your review. We understand how valuable your time is and appreciate you taking some out of your day to submit this review. We have contacted our Atlanta Division and they have let us know all outstanding warranty work has been scheduled for October 18th. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Very challenging building process

  • Robert G.
  • Verified HomeBuyer
  • September 17, 2019
  • Zionsville, IN

Building process was very disorganized with many issues and mistakes.

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see you have been working with the construction manager and all warranty requests have been completed. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

New Home Experience

  • Elizabeth D.
  • Verified HomeBuyer
  • September 17, 2019
  • Zebulon, NC

It has been almost 2 months since we purchased our home and things are still broken. We found things during our final walk through which were not complete. When Beazer came out to fix those things they broke others. We are still going through the process of getting things, big things (countertops, walls, tubs), fixed that they broke fixing other stuff. Just do it right the first time. Besides that everything else went good.

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we are happy to see all warranty request submitted to us, have been addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Beazer Mt Juliet

  • Eman S.
  • Verified HomeBuyer
  • September 05, 2019
  • Mount Juliet, TN

I was in love with my new home until everything started to fall apart. I do not believe that this home was built with integrity and seems that the job was rushed. I moved in a month ago and not even a day later I started having issues with my appliances, plumbing, drywall, ceiling, and my mailbox was even knocked over by a construction truck. All of which I understand things happen. With that being said when I reported each of these issues none were resolved in a timely manner. For example, my oven/microwave started smelling and I reported it and it’s been over 4 weeks that I have been able ...

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account, we see all warranty requests submitted to us, at this time, have been addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

Bad communication

  • Anonymous
  • Verified HomeBuyer
  • August 07, 2019
  • Clarksville, MD

No one cares or responds your concerns for a long time.

Beazer Homes responded:
Thank you for your review. This is not the feedback we aim for and apologize for any issues you have encountered with your new home. We are happy to see Robin, customer care coordinator, has been in touch to address the concerns you have. Should you have any questions or concerns in the future, please do not hesitate to reach out to the New Home Contact Center at 888-623-2937, or via email at NHCC@beazer.com. Thank you ...

Total Score 2

Some Good. Some Bad

  • Verland M.
  • Verified HomeBuyer
  • August 06, 2019
  • College Park, GA

After 30 days of closing, the plumbing has backed up twice in my unit and the neighbors. They have to pull up the concrete to try to find the problem. Bathroom floors have to be pulled up afterwards and redone. The wood fence separating the neighborhood from neighboring housing area keeps getting kicked in by those looking for a shortcut to the local plaza. Not only do you have to pay ($60) for your own key fob for entrance Gate Access after closing, but it doesn't always work for guest using the key pad. The numbers won't dial the homeowner. So if you leave your Fob, you will have to ...

Beazer Homes responded:
Thank you for your feedback. We understand how valuable your time is and appreciate you taking some out of your day to submit this review. We are incredibly sorry for the plumbing issues you have experienced. We have been in contact with our Atlanta Division and glad to hear the concern is being addressed. Your HOA may be able to assist with the community issues you described but we are always here to help or answer questions as well. You can reach the New Home Contact Center at 888-623-2937 or via email at NHCC@beazer.com. Thank you again for your review and we look forward to working with you in the ...

Total Score 2

Satisfied at first not so much now

  • Steven H.
  • Verified HomeBuyer
  • August 01, 2019
  • Frankford, DE

Buying process was really good as well as the actual construction However the follow up to problems is not acceptable. Warrany dept is non responsive . If this doesn't improve I will not recommend beazer homes to anyone

Beazer Homes responded:
Thank you for taking the time to let us know about your experience with us! We are happy to hear of the great job that our sales and construction teams are doing. But, we would like to apologize for any delays in addressing your warranty concerns. We have reviewed your account with our Delaware Team and are glad to know that Roland, Customer Care Manager, had the opportunity to meet with you at your home to go over your pending warranty matters. Needed work is set to be scheduled at your earliest availability. Please know we are here to help and should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 2

So-so

  • Benjamin L.
  • Verified HomeBuyer
  • July 23, 2019
  • Austell, GA

Overall I would not recommend Beazer homes. While our builder was good to work with and was very attentive, the craftsmanship is lacking in many areas and it is obvious Beazer cuts corners with small things. Doors are hung crookedly, cabinet doors are uneven, small nicks in the sheet rock are evident, and there were several items left over after we bought that took several weeks to fix. We are also already on our third warranty request within 3 months. It is evident that once you sign a contract with Beazer their effort goes out the door and they are slow to fix things that they agree to ...

Beazer Homes responded:
Thank you for your valuable feedback! We would like to apologize for any issues you have experienced with your new home. We have reviewed your account with our Atlanta Team and are glad to know that all construction and warranty matters have been resolved, with the exception of a drywall touch up, set to be scheduled at your convenience. Please know that we are here to help with any further warranty concerns that may arise and can be reached at our New Home Contact Center at 888-623-2937 or via email at ...

Total Score 2

New home buyer headaches

  • Joe H.
  • Verified HomeBuyer
  • July 16, 2019
  • Murfreesboro, TN

We have had many issues in our new home, some of which we are still waiting on being resolved. This whole process of moving into a brand new home you might as well get used to the idea that it's not going to be perfect. Everyone has issues with there new homes, but we have had more issues than anybody should have in a new house. Siding issues, plumbing issues, drywall issues, flooring installed poorly, dishwasher not hooked up from builder, windows hard to open even after repair, air conditioning issues on first floor, sewage backup after 1 month, and on and on. The warranty department is ...

Beazer Homes responded:
Thank you for your feedback! We appreciate you taking the time to share this information with us. We would also like to apologize for any issues you have experienced with your new home. We have reviewed your account information and see Mike, your warranty representative, has been working with you to resolve the concerns listed above. However, we are always here to help should you have any questions in the future. You can reach the Beazer Homes New Home Contact Center at 888-623-2937 or via email at NHCC@beazer.com. Thank you ...

Total Score 2

Beazer Hampshire review

  • Brad H.
  • Verified HomeBuyer
  • July 10, 2019
  • Zionsville, IN

We bought a home that the builder built with no buyer. They chose all of the options and lot. While we love the floor plan and the options, the workers attention to detail is definitely lacking. Things like the bathroom lights not covering the holes in the wall, paint splattered all over our hardwood floor, nicks and dings everywhere. Stay on top of them!

Beazer Homes responded:
Thank you for your review! We are happy to hear you love your floor plan an options! But, we would also like to apologize for any issues you have experienced since moving into your home. We have researched your account history and do not show you have reported any issues to us. We would love the opportunity to address any concern you may have. Please reach out to our New Home Contact Center, at 888.623.2937. Thank ...

Total Score 2

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