Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 6421 homeowner reviews to learn why they are the right team to build your new home.
Beazer Homes
has 4.5 out of 5 stars in All Areas
6421 Reviews in All Areas
Customer Reviews
Was done in an ok way
- Ephraim S.
- Verified HomeBuyer
- April 04, 2023
- Queen Creek, AZ
Buying process wasn't hard was probably the easiest. However the building process was long and very painful. We were promised something and they didn't follow through on it. However we understand due to delays but I feel.towrads the end the whole time stuff was rushed to get the house up and stuff.
Beazer Homes responded:
Thank you for sharing with us, Ephraim. While we try to stick to the estimated closing dates, we understand there may be times when outside circumstances come into play. We are thrilled to see that your local team was able to get you nice and settled into your new home. We hope that you are busy making memories with your loved ones. Should you ever have any questions or require assistance, please feel free to reach us at (888) 623-2937. From everyone at Beazer, thank you for trusting us to help build your future. - Roland ...
Total Score 3
Not great
- Anonymous
- Verified HomeBuyer
- March 14, 2023
- Westfield, IN
Had several problems since move-in. They were fixed but shouldn’t have happened in the first place.
Beazer Homes responded:
Thank you for sharing your experience with us. While we're very sorry to hear that your home required some additional care, we are happy to help in any way we can. We encourage you to reach out to our New Home Contact Center with any concerns so that we may better assist. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www. beazer.com/warranty. We look forward to hearing from you. - Roland ...
Total Score 3
Very difficult process
- Anonymous
- Verified HomeBuyer
- March 07, 2023
- Hermitage, TN
My home buying experience was not great to say the least. I had to work with multiple different home counselors for whatever reason and throughout the first half of the process, it seemed like nobody knew what was going on or could provide me with accurate updates. I was originally told that my home would be competed no later than end of October. Well when it comes around that time, I was told the home is no where close to being ready to close. They then gave me a date of beginning of December which is when my already extended rate lock, was due to expire. Come december, home was still not ...
Beazer Homes responded:
Thank you for sharing with us. We're sorry to hear that your new home experience was less than ideal. While we always try to meet the estimated closing date, we understand that there may be times when some extra care in the home is needed first. We apologize for any frustrations this may have caused, but we are thrilled to see that Brandon and Laura were able to take charge of the situation and get you settled into your new home shortly after. Please know, our customer care team is here to help in any way we can. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty for any questions you may have. Wishing you the best at New Hope Village. - Roland ...
Total Score 3
My experience with Beazer homes
- Samy H.
- Verified HomeBuyer
- February 18, 2023
- Nolensville, TN
It was good experience to make a deal with Beazer company and fell happy with the new house
Beazer Homes responded:
Congratulations on your new dream home, Samy! We're thrilled to see that you were happy with your new Beazer purchase. Wishing you a lifetime of happiness out at Lochridge. - Roland 
Total Score 3
Great buy
- Tahmina S.
- Verified HomeBuyer
- February 16, 2023
- Frankford, DE
Perfect purchase at a great price! Many good people who helped along the way but only one name stood out for us. Sam R. He's an absolute incredible person to work with. Goes above and beyond to take care of his clients.
Beazer Homes responded:
Thank you for the incredible review, Tahmina. You're making us blush. We're thrilled to see that Sam was able to make your purchase such a great experience. We'll be sure to pass along your kind words. From everyone out at Silver Woods, thank you for letting us help build your future. - Roland ...
Total Score 3
Anonymous
- Anonymous
- Verified HomeBuyer
- February 07, 2023
- Hanover, MD
Disappointed with responses to inquiries after purchase and effort of communication in addressing ongoing issues.
Beazer Homes responded:
We appreciate your feedback. We're committed to providing each and every customer with a quality experience and that includes an open line of communication. To ensure your concerns are being documented and responded to in a timely manner, we recommend reaching out to your New Home Contact Center with any concerns. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new home. - Roland ...
Total Score 3
Lots of warranty calls and poor subcontractors
- Jordan C.
- Verified HomeBuyer
- January 31, 2023
- Queen Creek, AZ
I have had to call almost weekly on different items to get fixed since moving in less than a month ago and the window subcontractor is a joke. They have brought the wrong windows or broken windows twice and had to take them back. They don’t communicate very when setting up a time and when they do agree on a time they either don’t show and Adam had to call them or they come way early and we “miss” them because we expect them at the time agreed upon. Get better companies if you want us to tell people good things about your company. Adam the Superintendent, Rob Thomas and Leslie are the only ...
Beazer Homes responded:
We appreciate the you sharing this bit of feedback with us, Jordan. We're sorry to hear that your experience with our trade partners was less than ideal. We'll be sure to pass along your sentiments so as to better serve our homeowners going forward. We are, however, thrilled to see your local warranty team has been able to take care of your throughout your new home journey. Wishing you the best out at Harvest Springcrest. - Roland ...
Total Score 3
Staci and Ashley were amazing
- Cynthia S.
- Verified HomeBuyer
- January 24, 2023
- Allen, TX
From start to finish, Staci, was amazing. She kept me updated to the best of her knowledge. However, she lacked communication from her management Ashley has been wonderful from ore close to now.
Beazer Homes responded:
Cynthia, thank you so much for sharing your experience with us. Our goal is to ensure every homeowner's buying experience is above and beyond the rest. We're thrilled to see that Staci and Ashley were able to provide this for you. From everyone here at Beazer, welcome to the neighborhood! - Roland ...
Total Score 3
Buying process adequate. Final product inadequate.
- Simon D.
- Verified HomeBuyer
- January 24, 2023
- Goodyear, AZ
They buying process moved along steadily. The final product is where the issues are. A lack of good quality control is where 95% of my issues are.
Beazer Homes responded:
Thank you for sharing with us, Simon. We're sorry to hear that your experience with your new home has not been to your satisfaction. While we strive for perfection with every home that we build, we know that there may be some times when certain items may require a little extra care. We're glad to see that your local team has been able to address your concerns. We encourage you to reach out to our New Home Contact Center with any questions. From all of us at Acacia Foothills at Estrella, welcome home! - Roland ...
Total Score 3
Buying experience great, materials and work done bad
- Andrea M.
- Verified HomeBuyer
- January 23, 2023
- Avondale, AZ
The overall buying experience was great even though our house took over a year to be completed. Once we moved in, we realized the materials used and work done is horrible. It’s like the did everything in a rush and didn’t care how the final result looks like. We keep finding issues with our home such as damaged blinds, shower door leaking water, caulking in multiple places is cracking, carpet falling apart (shedding), toilet not installed correctly, issues with cabinets and much more. I will not be purchasing homes with Beazer in the future.
Beazer Homes responded:
Thank you for sharing with us, Andrea. We're thrilled to know that your buying experience was a positive one, but are sorry to hear you've had concerns regarding the quality of your home. We would love to work with you to have your concerns addressed. We will have a representative reaching out shortly to discuss further. Wishing you the best. - Roland ...
Total Score 3
Need to improve quality!
- Virginia S.
- Verified HomeBuyer
- January 12, 2023
- Allen, TX
I would say the experience in buying was great but the wait was not so great. Many issues needed to be addressed once we moved in and they have done well in completing them but not enough information/instructions on appliances and functional items for future projects and repairs.
Beazer Homes responded:
Virginia, thank you for sharing with us. At Beazer, we strive for greatness in all we do so it's concerning to us when we hear there are issues with the customer's homes. We are so glad to know that your team has been able to resolve any reported warranty items for you. We'll be sure to pass along your feedback so we can help build a better Beazer going forward. From all of us at Gatherings at Twin Creek, welcome to the neighborhood! - Roland ...
Total Score 3
The Game
- Jeffery M.
- Verified HomeBuyer
- December 20, 2022
- La Porte, TX
My closing date was pushed up by 2 months, and the way I was supposedly notified was via email. Finally Beazers salesman called me to let me know I was in a violation of my contract ( because I haven't locked an interest rate in), and that's how I found out. The product that produced was good, but the hassle with it all had me wanting to backout at least 3 times during the process.
Beazer Homes responded:
Congratulations on your new home, Jeffrey! We're sorry to hear that your sales experience was less than desirable, but we are thrilled to know that you are loving the home provided. We will be sure to pass along your sentiments to our team so that we may provide a better experience going forward. From all of us at Morgan's Landing, welcome home. - Roland ...
Total Score 3
Decent experience but broken parts
- Anonymous
- Verified HomeBuyer
- December 15, 2022
- Queen Creek, AZ
The home buying process was smooth with the Beazer team. The downside was that we had a leaky sink, a heater that installed incorrectly and would not heat the house, the new oven did not work at has taken 2 months to fix. Also, the dishwasher was wouldn’t drain at first, the air conditioner was too close to the wall per the code, as well as other minor cosmetic fixes needing to be done.
Beazer Homes responded:
Thank you providing your feedback. We are glad you had a smooth homebuying experience and we thank you for understanding that the new home journey may occasionally have a bump in the road. That is why we are happy to see your concerns were resolved by your customer care representative. We want you to know that we will be here for you as your Beazer journey continues, as well. You can reach our New Home Contact Center anytime by calling (888) 623-2937, emailing nhcc@beazer.com, or going to www.beazer.com/warranty. Thank you for choosing Beazer Homes and we wish you a happy holidays. - Jordyn ...
Total Score 3
Definitely not a quality home
- Kelly Q.
- Verified HomeBuyer
- December 06, 2022
- Little River, SC
When deciding to purchase a new build we went with Beazer because the Sales Representative Monika was quick to get back to us and answer any questions we might have. The process was slow and there were delays some due to material shortages others due to personnel and priority to spec homes. We finally were able to close on our home but it was far from quality work. The paint job was terrible with multi shades, random brush strokes, missed spots, and drips. The drywall tape lines show across the ceilings and there are cracks and poor repair work that show. There are holes, dents and ...
Beazer Homes responded:
Thank you for sharing your experience with us, Kelly. At Beazer, we strive for greatness in all we do. While we hope that every home is perfect upon move-in, we understand that there may be some items that require some extra care. We are thrilled that your local Beazer team has been able to assist you with your reported concerns. Please know, our New Home Contact Center is here to support you in any way they can throughout this journey. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new home. - Roland ...
Total Score 3
fair
- Anonymous
- Verified HomeBuyer
- November 30, 2022
- Sunnyvale, TX
the experience was ok but could be better
Beazer Homes responded:
Thank you for your review. We value the input of our homeowners and while we are happy to hear your experience was satisfactory, we are always looking for ways to get better. We thank you for taking the time to share your experience with us and if there is every anything we may assist with in the future, please let us know. You can reach us at (888) 623-2937 or via email at nhcc.com. - Megan ...
Total Score 3
Anonymous
- Anonymous
- Verified HomeBuyer
- November 22, 2022
- Ellicott City, MD
My experience overall was somehwat satisfied. The builders tried to work with us on the price of the home and the deal we got for our home was very good. Except when they didn't tell us that we needed to settle on the home before September was over or they were going to take back the discount.That was very stressful to deal with that bc loans don't get approved right away. But luckily, it was settled on time. Also, beware that the home does not come with washer and dryer, our counselor told us that it does come with a washer and dryer, but he tricked us! to get us to buy the home. I love our ...
Beazer Homes responded:
Thank you for sharing this bit of insight. We're sorry to hear that there might have been some miscommunication during your sales process. We pride ourselves on working with integrity and would love to look into this for you. We'll have one of our warranty representatives reach out shortly to discuss your concerns. We are, however, thrilled to know that you are loving your home thus far. We are wishing you a lifetime of happy memories out at Long Gate Overlook. - Roland ...
Total Score 3
Bluewater Lakes, Manvel TX
- Robert S.
- Verified HomeBuyer
- November 22, 2022
- Manvel, TX
The overall experience was satisfactory. There were/are concerning issues; interior and exterior build quality (minor) and quality assurance related to interior design selections (moderate). The responsiveness of the Beazer Team has been exceptional, both construction manager and customer service. We love and are enjoying our new home. We are thankful we chose Beazer Homes and Bluewater Lakes.
Beazer Homes responded:
Thank you for such a great review, Robert. We try hard to ensure all of our homes are built perfectly for our homeowners, but we know that sometimes there may be some items that require a little extra care. We are thrilled to see that your team of customer care representatives has been able to form such a positive relationship with you and get these issues addressed. Please know, our New Home Contact Center is always here to support you, night or day. We can be reached at (888) 623-2937 or via email at nhcc@beazer.com. From all of us here at Beazer, welcome home! - Roland ...
Total Score 3
Customer service can improve
- Amit G.
- Verified HomeBuyer
- November 15, 2022
- Kennesaw, GA
Bad custo.er service during construction and after closing. My dishwasher is not working for one month and there is no update on that.
Beazer Homes responded:
We are always here to help our homeowners should there be any bumps in the road, Amit. Please reach out to our New Home Contact Center at (866)-981-5867 so we may help you with an update from Whirlpool in regard to your dishwasher. - Megan
Total Score 3
Beazer home
- Alexander A.
- Verified HomeBuyer
- November 15, 2022
- Tomball, TX
Good floor plans to choose from and good sales team. Quality is ok at best.
Beazer Homes responded:
We're glad to hear that you are happy with your floorplan, Alexander. We are proud to offer signature Choice Plans that provide flexible floorplan configurations or “Room Choices” that allow you to influence the design of your new home at no additional cost. We hope you are settling in nicely at Amira. - Roland ...
Total Score 3
Lots of promises but beware
- Anonymous
- Verified HomeBuyer
- November 15, 2022
- Millville, DE
I like our new home but the construction quality leaves much to be desired. Things that we were promised were not delivered. Answers went unanswered. Construction was slow moving yet overly sloppy and quick at times. The quality of everything from windows to hinges seem to be second rate and much will end up being replaced. Also, not enough choices were given in the building material and other items. No deviation at all was allowed. Painting and wall board taping was so bad I will have to end up repainting almost everything. They need better quality control and someone who can respond quickly ...
Beazer Homes responded:
Not every builder can claim the quality of construction we pride ourselves on. From our high-caliber practices and industry-leading partners to our rigorous inspections and premium materials, a home built by Beazer is made to last and designed to perform. If this was not your experience, we are here to change that. Our New Home Contact Center is here for you via phone at 888-623-2937, or email at nhcc@beazer.com. We look forward to building a lasting partnership with you going forward. - Megan ...
Total Score 3
Building phase is great but no QA Inspection team for first walk through to measure the quality of built house
- Loganathan K.
- Verified HomeBuyer
- November 15, 2022
- Frisco, TX
The sales and building phases are great. Design upgrade center really screws the customer. It has to really flexible for the amount of money poured by the customer. Also no inspection team from Beazer for first walkthrough to measure the quality of construction by the contractors. Average ratings from me.
Beazer Homes responded:
At Beazer Homes we have the confidence and experience that comes from nine generations of home building. We provide flexibility at no additional cost with our Choice Plans® that offer flexible floorplan configurations or “Room Choices” that allow you to influence the design of your new home at no additional cost. We do apologize if your design center experience did not meet your expectations and thank you for providing feedback to share with our team. - Megan ...
Total Score 3
Betsy
- Anonymous
- Verified HomeBuyer
- November 14, 2022
- Kennesaw, GA
For the most part very satisfied with my new home. The design is absolutely beautiful. The process to get my new home could have been better. It would have been nice to know exactly how much land I would end up with as backyard and side before purchase. Since you don't know where exactly they will place the house on the lot makes it difficult to know what space you will have around the home. There were also some issues inside the house that had to be corrected so early into moving in. Overall if you look at the big picture I love my new home and am happy with the purchase.
Beazer Homes responded:
Betsy, thank you so much for your feedback. We, here at Beazer, are committed to excellence in all we do which is why we strive to ensure all of our homeowners have as much information for their home as possible before closing. We will be sure to pass along your sentiments to our local teams. Please know, your feedback will help us build a better Beazer going forward. We are thrilled to see you are loving your new home and hope that you're getting settled into Pine Mount Park. - Roland ...
Total Score 3
Love our new home even with issues that need fixing post closing
- Wayne L.
- Verified HomeBuyer
- November 07, 2022
- Pooler, GA
Our experience was a mixed one. Firstly, it took a very long time to complete. We understand these are turbulent times with all kinds of supply issues ect. So, no one is to blame for that but maybe the current administration. We love our home and love living here. What needs to be mentioned is the people who are in charge of the trades. Their job is to make sure the trades do an acceptable job building the home. In our case the person in charge of our home missed a lot of things. There are too many issues to name here. We will now be inconvenienced with major repairs in the coming weeks. We ...
Beazer Homes responded:
Thank you for your honesty, Wayne and Michelle. While we hope that closing on a home will go perfectly every time, we know there may be some times where things outside of our control can come into play. We appreciate your patience. On the other hand, we are thrilled to know that your warranty team has been able to work with you to help accommodate any requests you may have. Thank you for letting us be a part of this new journey for you. - Roland ...
Total Score 3
other than late with unit turnover
- Richard M.
- Verified HomeBuyer
- November 01, 2022
- Henderson, NV
Your QUALITY CONTROL needs WORK
Beazer Homes responded:
hank you for your feedback, Richard. We're sorry to hear you were not satisfied with the quality of your home. Beazer prides itself on using high quality materials to make homes built to last. We're happy to know that your Beazer team has been able to work with you address any submitted warranty concerns. We encourage you to reach out to our New Home Contact Center should you need any assistance in the future. We can be reached at (888) 623-2937 or via email at nhcc@beazer.com. Wishing you a lifetime of happy memories in your new Beazer home. - Roland ...
Total Score 3
NA
- Anonymous
- Verified HomeBuyer
- November 01, 2022
- Charleston, SC
Our overall experience was good but we did have delays in closing and there were some things that weren't completed on the final walk through. they told us that it would be completed but when we called back to follow up we were told that it would be handled under warranty, which is not what they said on closing day. it took several weeks to get it fixed so I feel like I was getting the runaround. In the future, I would not go to closing until all the punch items were fixed.
Beazer Homes responded:
Thank you for this bit of feedback. We're sorry to hear that you had some delays in closing, but are thrilled to know that your local Beazer team was able to get your home in tip top shape. We hope your are enjoying your new community. - Roland
Total Score 3
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