Beazer Homes Reviews

It was good experience overall and we enjoyed it and we love our home. I am not satisfied with backyard because it was not leveled and grass is very low. Also, one of backyard sprinkler pipes was burst open and now we are waiting to get this fixed up.

My initial experience was not good. My first Beazer real estate agent and I had a ratified contract that he annulled without my acknowledgement. My agent thought I knew about contract was cancelled and sold to another client. I told my agent to find out what's going on and I purchased another house same price next street over from original house. I had a bad experience with final walkthrough. This is why my score is a three.

In the future, sales agents should be more clear on the lot prices and whether the home is in a flood zone.

I like our new home with the exception of a couple issues. Main issue I have is with the Heat system or it could be Duck work, either way unit with master bedroom in back does not get the air flow need to properly heat the bedroom in winter without turning up the thermostat. Gas bill higher than you would think for such an efficient unit as stated to us. Did not like the Gas Stove, was not given an option of Electric.

Project manager was not helpful with any of my concerns

This is my third time buying a home and the overall experience could have been better. I understand there will always be growing pains with new builds but what I’ve experienced is a lack of thoroughness and quality control. The issues I have are due to people cutting corners and rushing through the building. With my home being in the last run of buildings, I feel things were overlooked in hopes I would not notice. That is not OK. From the jump, things were rough, and hiccups continued along the way and are continuing to happen, even though I am 45+ days into living in this home. I’ve voiced my concerns to the Beazer team. I just hope my concerns and opinions are discussed and taken into consideration for future homeowners. I worked extremely hard to be able to afford this home and paid $400,000. $400,000 is a lot of money. The issues I am dealing with should not be occurring in a $400,000 home. 1. As of today, the ongoing issues I have are as follow: HVAC not heating 2. Electric bill being $250 because of the heating issue 3. Carpet coming up in multiple places 4. Door handles falling off 5. Wood not being stained to match the rest of the stairs/railing 6. Large staple hanging from the bottom of my laundry door which has left a mark on my carpet These are the things I have noticed thus far. As the home continues to settle, I am confident there will be other issues that arise. I’ve expressed my concerns to roughly 4-5 people on the Beazer team, and Airtron and Dura Floors. I feel like I should be compensated as I haven’t had a chance to enjoy my home because of these quality issues and concerns. I bought this home because my friend and her husband bought two homes from Beazer between 2016 – 2019. It is clear the quality of Beazer Homes has decreased because they did not experience any of the issues I have had. I understand mistakes happen, but my next home buy will not be a Beazer home. ... More

I am writing this review to express my disappointment with the air conditioning system in this house. Despite the dimensions of the property, the air conditioning appears to be insufficient, it is annoying that we woke up every night sweating even though we set up the A/C @ 62 °F, and what is even worse we are in winter time I don’t want to imagine how it will get in summer. Upon examining the unit’s identification plate and the sizing chart, it is evident that the air conditioner should be twice its current size (current is 2 Tons, and according to the house dimensions should be 4 Tons). Unfortunately, this oversight has resulted in a $232 electricity bill, which is a serious concern. The electrical water heater that is installed in our house is not enough to take two showers at the same time. It’s annoying that my daughter cannot the a shower at the same time as us because the water gets cold, if the water heater would be the gas one this issue could be avoid. During our pre-construction meeting we requested to change the electrical water heater for a gas one but we were told that is not possible because the design of the house is to save energy, which we haven’t save anything with our current electrical bill. As a homeowner, I expected better attention to detail and proper sizing when it comes to essential systems like air conditioning. I hope that this issue can be addressed promptly to ensure a more comfortable living environment, as well as the water heater since we cannot use both showers at the same time because the water gets cold. Feel free to use this review for your public feedback. If you have any further concerns, please don’t hesitate to reach out. ... More

Overall, good experience! I am dissatisfied with the unavailability of a built mailbox. It's inconvenient to retrieve my mail from the post office.

There are a lot of things needing repair already. Since day one our roof gutters were full of concrete and other debris. My husband had to get a ladder and clear it himself and his hand was bleeding. They have a one year repair guarantee but so far our case has been open for 2 months and no one has come to repair anything. Our list of repairs is 2 emails long by the way.

I can't say with confidence, I'd purchase with Beazer. The building process wasn't cumbersome, but our realtor had to follow up on a few things and we got an inspection. For the final inspection, they hadn't done everything by the first or 2nd walk through. For the identify and tape process, their were weird rules. Our realtor couldn't help, it had to be so many feet away, had to be a certain size, etc. Mind you, you're spending over a half million on your investment! Point all the things out including all the horrible busted through nail holes in all the drawers and some cabinets. Point it out and on the final walk through before closing you see they placed a obvious little piece of wood. So tacky and your told the drawers wouldn't be replaced...mind you, we're spending how much and it was the person's own negligence while working. On final walk through all things still aren't completed; from inspection or our walk through. Also, we got our closing date with under 30 days notice and it all continued to feel rushed. We close on 11.22.23 and we continue to have vendors in and out! Imagine having your closing rushed and still have to deal with people in and out your home! Disappointed doesn't do it justice! There are other annoying nuisances once moved in. Lastly, internet was a major issue. We couldn't get at&t because our addresses weren't registered...that was a lengthy delay. Also, our address numbers are used 2 other times in the subdivision and we're constantly getting others packages. Not sure if that's a Georgia thing or what but it's a headache. Love my home but probably would try another builder. ... More

I cannot say I'd do this experience again. The best part was at the design center with Cari B. But I went through two sales consultants and three construction managers from purchase agreement to completion. Brian E., who handled most of the construction, was a loss and it was a great thing when he quit. He never walked the property or addressed concerns which is why I have an untrue wall in my entry and my electrical meter was installed on the wrong side of the home which caused a significant construction delay. Catrina L. was the queen of "NO" and could never get off the company script. She was pleasant enough but was never on the buyer's side. Ruban, the last CM, did his best to pick up the pieces that Bryan E. left him but was placed in an impossible situation from corporate who only sees numbers and not the construction. He's a great guy and did his best to make things happen, I enjoyed working with him enough that I still enjoy stopping by and chatting with him. Beazer should probably listen to his input more and the quality of the homes would go up in the subdivision I live in. As for the home, it's great overall, but I am catching things now that I've lived in it that should have been caught before I closed. I am on my third furnace, the first having nearly burned my home down. Landscaping is atrocious, my hot water heater looks like it was installed by a monkey. There is a list of things for warranty. Thankfully you all have John F. who is a miracle worker with getting things fixed. He should, however, not be so gainfully employed. These things shouldn't have made it past closing. Nevertheless, he is quick and responsive and overall, a great asset and person. Would I do this again? Maybe, but with the competing builder. Two things I really hope someone hears, during construction a door I didn't order was installed. I liked the door more than the "standard" door and offered to pay the difference. Catrina flat out said "no" and the door was taken off my home. Seriously? I was willing to pay for it, I wasn't looking for a free upgrade. You're telling me Beazer couldn't order a new door? I didn’t buy it. For the love of all that is, CAN WE GET A STREET SWEEPER THROUGH THIS NEIGHBORHOOD? ... More

Still dealing with issues after moving in over 4 weeks ago. Hopefully the final large issue will be resolved this week. Not a fan of this builder.

Introduction and subsequent showings; help and suggestions about the economic benefits of owning one of Beazer’s condos and price negotiations were all excellent. Our Realtor and Beazer’s Sales Representative, Angela, worked well together, and the incentives were adequate to influence our decision to buy. The initial and final walk-thru was very thorough, thanks to the Beaser staff that conducted it with us. After closing and moving in, there were several issues that had not been completed, and Beazer was not always prompt in resolving them. Fiber was not pulled through the building to each condominium, causing long delays in getting internet and TV service. Postal service was not initiated for weeks, with the post office accusing Beazer and Beazer representatives accusing the post office for the problems, necessitating many trips to pick up held-mail at the local post office located only a short distance away. The problem took approximately 7 or 8 weeks to resolve. The HOA Rep has become very responsive to our needs and in getting certain issues resolved. One small warranty issue was resolved very quickly. ... More

Very informative. Helped with some of the problems to get them resolved.

It was a stressful experience. The builders took a lot of short cuts. The house looks pretty for the most part, but a lot of my concerns have not been addressed, and I have been in my home for seven weeks. They cannot deviate from the build at all because they are a national builder.

We purchased a new home but many things were not right on the celebration walk. We’ve been in the home for two months now and are still dealing with taking time off work for contractors to make everything right - as it should have been when I moved in. Just noticed today that most of the windows look like they have mold in them and the seals are all cut up or pinched. Ugh.

First, the home is comfortable and well made, and pleasing to the eyes. My major complaint is that hot water takes a full 2+ minutes to reach any sink. That is 10 minutes a day standing and waiting while 50 gallons of water a day go down the drain. We tried a hot water recirculating pump but it didn't work, so we were forced to install 3 under sink small water heaters in the kitchen and 2 bathrooms. That is a HUGE DESIGN FLAW that cost us $1800 to remedy. The yard is a bit TOO small, would prefer 50 X 50 and not 40 X 40 back yards. Not much guidance as to what you really can and can't do with the yard...HOA rules clearly say a black metal fence is allowed, but we were told you MUST put bushes around it to hide it, even though it doesn't mention or require that in the HOA rules addendum C. We have 2 small dogs and we plan to submit a fence proposal, but I do not know how much pushback we will face from the "reviewer," or how long it will take. ... More

Joanne and Shannon are amazing and so helpful from the sales team. Unfortunately, the quality of the construction finishes did not match the intent of the higher options we selected which impacted my overall experience.

Overall the experience wasn’t terrible, but there were so MANY issues and problems that it made the experience unpleasant. It wasn’t one terrible issue, but rather several small issues constantly. The quality of the finished home also didn’t match what I felt I paid for.

Many steps along the way were disappointing. Seeing that the sill plate foam was only around about 40% of the house instead of all the exterior walls, while the roll laid around in the dirt for weeks after partial installation. Sales guy said the gaps would be filled with caulk, but upon my inspection during construction I found many gaps where it was stuck to the wood but not the slab, it was remedied. I was told the house would be below a 2ACH, but it tested around 2.5 instead. 1 wall switch was placed in the far side of a nook between the living room and bedroom, instead of near the door and doorway where it would actually be utilized. A 10000 hour light burned out after about 8 hours on, it was replaced. ... More

Customer Service fell off drastically the last 6 too 8 weeks before closing. The change of assignment to Beazer staff did not provide the Customer Service we expected. It also affected the quality of work on the home.

Cabinets are not good quality. Appliances low quality. Sliders already show signs of wearing.

Our salesperson was wonderful. We have been in our house for over 30 days and things still are not fixed. We have a switch issue with garage lights, incorrect tile in the middle of the bathroom floor, black silt fence is half falling down (our home is the only home with the silt on our side of the street, the grass is 12 inches high between our fence and the silt) and the back of our home looks trashy. It appears Beazer is more worried about meeting their quota for the month on new sales and forgot about those who have purchased our home and promised to correct items. I feel our corrections are minor and could be finished in a matter of hours. ... More

Can improve the quality of materials used inside the home

We weren't provided complete details at the time of signing the contract.