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Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 5856 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Not good
- Henry O.
- Verified HomeBuyer
- April 18, 2023
- Tomball, TX
Within the first month of the house it was nothing but problem after problems. Once inside of the home the problems start with my concrete no being properly power washed and fence already being broken. A couple weeks after that a pipe broke on the causing the drain the get clog and having every bathroom having water rising but the bathtub, toilet, and shower. We call to have the warranty cover all of it but has been almost two weeks and the job still isn’t done and after all that’s done the carpet will have to be replaced because of the plumbing issues. In the mist of repair all of that the ...
Beazer Homes responded:
Henry, thank you sharing with us. We rely on feedback like yours to ensure that we are always striving toward greater service for our homeowners. We're sorry to hear that your new home experience has been less than ideal. We are glad to see that your local customer care representatives have been able to work with you to help remedy these issue and we appreciate your patience in doing so. Remember, our New Home Contact Center is always there to support you, day or night. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Thank you for letting us help build your future. - Roland ...
Total Score 1
Dave
- David D.
- Verified HomeBuyer
- April 01, 2023
- Nolensville, TN
Worst craftsmanship I have ever seen. A 5 year old could do a better job. Finishes are terrible and getting repairs is more than painful.
Beazer Homes responded:
David, thank you for your honesty. We're known for our high-caliber practices, rigorous third-party inspections and premium inspections so it is especially concerning when we receive comments from our homeowners like this. Our team would love to discuss your concerns with you. We encourage you to reach out to our New Home Contact Center so that we may better assist. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www. beazer.com/warranty. Wishing you the best in your new home. - Roland ...
Total Score 1
Terrible service
- Sudhir S.
- Verified HomeBuyer
- March 29, 2023
- Euless, TX
Awful experience overall! First, the title company they use, First American Title Insurance Co was awful to deal with. Second, Beazer Homes either rushed or delayed completing the home as per their convenience and did not heed our requests. They also did not adjust price of the house to be in line with the market as the housing market was declining rapidly. Finally, the pre-delivery home inspection was acceptable (notionally) in terms of expectations, however, they did not properly and thoroughly clean the house. Shortly after a few days of closing, as we had not moved in yet, my realtor ...
Beazer Homes responded:
Thank you for sharing your experience with us, Sudhir. We're sorry to see that your buying process did not meet your expectations. We'd love to work with you to address any concerns you may have. We encourage you to reach out to our New Home Contact Center at (888) 623-2937 so that we may better assist. Wishing you the best in your new Beazer home. - Roland ...
Total Score 1
Beazer build quality extremely sub par
- Anonymous
- Verified HomeBuyer
- March 21, 2023
- Mount Juliet, TN
Moved in a month ago. I have already had 4 doorknobs fall off, had to have drywall repaired from poor installation, hvqc stopped working, tile needing to be replaced, and light fixtures needing to be replaced. Beazer uses the cheapest material they can and do a terrible job installing it. If you buy from beazer, literally micro manage every step of the process. They will do everything they can to not do things correctly until you force their hand by wanting to back out.
Beazer Homes responded:
Thank you for sharing with us. We're sorry to hear that your experience has not met your expectations. Beazer is committed to working with every one of our homeowners to ensure they get to live in the home of their dreams. We're happy to see that your local team has been able to assist you with these concerns. We hope you are enjoying your new home out at Waverly. - Roland ...
Total Score 1
Worst experience ever
- Anonymous
- Verified HomeBuyer
- March 07, 2023
- Pooler, GA
We contracted in January of 2022 when the home was already framed. We didn’t close until Jan 2023. Multiple missed deadlines, false hope and family displacement is what brings this bad review from me. Overall after several people on the build team were either fired or forced out the home was finished. It was sad to see the corners cut and the constant lying to us about the status of the build as we were not able to regularly check on the home. My wife and I ended up living apart for 6 months due to this. When we contracted were promised a July close date and it wasn’t until 6 months later ...
Beazer Homes responded:
We appreciate you being honest with us. We're sorry to hear that your closing experience was not what you anticipated. We are happy to see that you were able to close on your home and get moved in. We encourage you to reach out to our New Home Contact center with any questions or concerns you have. Wishing you the best in your new home. - Roland ...
Total Score 1
Horrible Experience
- Eric B.
- Verified HomeBuyer
- March 06, 2023
- Riverside, CA
From the beginning of the process it was extremely ridiculous. Kathy at the sales office continually provided false and misleading information. She would only tell half of something and when what actually occurred differed from what she stated, she would simply say, “well it was in the papers you signed.” As an example. She initially asked if I wanted to pay to upgrade to “Solid Surface Shower Surrounds” instead of small tiles with grout. I thought this would be a good idea. Turns out that the over $5,000 upgrade did not actually include the solid surface, just the option to upgrade, the ...
Beazer Homes responded:
Thank you for your candor, Eric. We're sorry to hear that your sales experience did not meet your expectations. We believe in working with integrity and that means we expect our teams to answer any and all questions presented to us. We'll be sure to pass along your feedback so that we can build a better Beazer going forward. - Roland ...
Total Score 1
Dont buy a Beazer home in San Antonio
- Daniel S.
- Verified HomeBuyer
- February 28, 2023
- San Antonio, TX
If tou want a quality home, dont buy a Beazer home in the San Antonio area. After spending over 909k on a house we are extremely disappointed in the mack of quality and attention to details on our home. 45 days after closing we are still trying to get major items fixed in our home. Dont buy from Beazer in San Antonio. From the Division president down all promise one thing and deliver sub standard work.
Beazer Homes responded:
Thank you for sharing your experience with us, Daniel. We're sorry to hear that you have not been happy with the quality of your new home. With over 25 years of experience continuously improving homebuilding, Beazer is proud to offer homes built with materials made to last so it is very concerning to us when we receive reviews like this. We're thrilled to see that you've been able to work with one of our corporate advocates to help move your concerns along. From all of us here at Highland Estates, we thank you for the opportunity to help build your future. - Roland ...
Total Score 1
Late closing date
- Emil L.
- Verified HomeBuyer
- February 23, 2023
- Myrtle Beach, SC
We purchased a spec house that was approx. 70% completed and signed contract in early August. At that time the estimated completion date was on or about November 1. Based on this date we contracted the sale of our current residence with a closing date of December 1st which based on buyer mortgage commiments we excuted on such date. As December approached I could not get a firm closing date and closing finally took place on December 27. This delayed essentially left us homeless and necessitated a double move, rental of storage facitilites, and renting a place to live for the ...
Beazer Homes responded:
Thank you for sharing your experience with us, Emil. We apologize for any inconvenience especially during the holiday season and we appreciate your understanding that closing dates are an estimate. We're happy to see that your team was able to get you moved in shortly after your estimated move-in date and are quickly addressing closing touchups. We encourage you to reach out to our New Home Contact Center with any questions you may have. We're happy to help in any way we can. Wishing you the best in your new home out at The Shores at Surfside. - Roland ...
Total Score 1
Utterly Disappointed
- REVANTH M.
- Verified HomeBuyer
- February 17, 2023
- McKinney, TX
Build Quality is utter poor and delays in each step
Beazer Homes responded:
Thank you for sharing your experience, Revanth. We're sorry to hear that you were not satisfied with the quality of your home. We pride ourselves on our high-caliber practices, industry-leading partners, rigorous third-party inspections, premium materials, and Energy Star certifications. We're glad to see that your warranty team has been able to work with you on any reported concerns. We encourage you to reach out to our New Home Contact Center with any new questions. We can be reached at (888) 623-2937. Wishing you the best in your new home. - Roland ...
Total Score 1
AVOID AVOID AVOID
- Radu R.
- Verified HomeBuyer
- February 09, 2023
- Myrtle Beach, SC
from my experience AVOID this company or I give you 99% that you will regret...you will hear a lot of promises but I'm telling you from my experience everything is bad and nobody will care about the quality..... nothing is level in the house the house is very bad painted inside all the updates that I pay extra a lot of money are f... u!!! Each problem that you will mark before to by the house they will just try to escape or they will fix only for the eye to look so so but trust me only after couple of days all the bad job that they do will pump back...Again from my experience Try to AVOID or ...
Beazer Homes responded:
We are sorry to hear you have been dissatisfied with your new home, Radu. Our teams are dedicated to providing quality homes for every customer. Upon review of your account, we do not show that you've submitted any warranty requests. We highly encourage you to reach out to our New Home Contact Center with any concerns you may have so that we may better assist. We can be reached at (888) 623-2937 or via email at nhcc@beazer.com. We look forward to hearing from you. - Roland ...
Total Score 1
Poor customer care experience and awful quality home
- Konstantin K.
- Verified HomeBuyer
- February 09, 2023
- Sacramento, CA
We recently moved into our exciting first new home to be welcomed to nothing but disappointments and let downs. For what is supposed to be a brand new home, quickly is feeling very much so like a previously owned home where a lot of the construction has been DIY’ed by someone inexperienced who doesn’t know what they’re doing. There’s flaws all over, which we have been reassured would be corrected. This has given us some false sense of hope and peace. It has been an extremely uneasy experience with Beazers customer care team. We are currently experiencing a newly found leak in one of our ...
Beazer Homes responded:
Konstantin, thank you for the taking the time to submit this bit of feedback. We're sorry to hear that your new home experience has not met your expectation. At Beazer, we strive for greatness in all we do so it's concerning to us when we hear there are issues with the customer's homes. We'd love to discuss these concerns further with you. We'll be sure to have someone from our team reach out shortly. Best wishes in your new home! - Roland ...
Total Score 1
Terrible experience
- Anonymous
- Verified HomeBuyer
- January 14, 2023
- Noblesville, IN
This has been the most awful experience I have had in a new home. I have had five new homes and sold new homes and represented 6 new home builders in 34 years of selling real estate as one of the top realtors in Indianapolis. Never have I or my clients experienced this lack of quality or customer service. No heat to speak of for a week of severe cold which apparently could no be diagnosed as to the problem. Now we have fire alarms going off periodically in the middle of the night. This needs to be fixed. I am letting my real estate know of these issues and other more minor issues. We need ...
Beazer Homes responded:
At Beazer Homes, we pride ourselves on delivering quality built homes, backed by nine generations in the industry. We would like to apologize if your new home experience was not what you expected. We are confident any concerns that arise can and will be swiftly addressed. To ensure this action is taken, we encourage you to call our New Home Contact Center at (888) 623-2937. They are always there for our homeowners and will be able to help with any questions. Thank you for your honest feedback, and we look forward to strengthening our partnership for the years to come. - Megan ...
Total Score 1
No Attention to Detail, poor workmanship, overall bad quality
- Rosalie R.
- Verified HomeBuyer
- December 28, 2022
- Myrtle Beach, SC
No Quality Control. Bay window has uneven spacing across and uneven height. Closet supposed to be in hall was in bathroom. Toilet does not have a seat that fits. Screen room is constructed so poorly an alligator could get in. Today at 7:30 am there was banging on my house. Without notice they decided to fix the wrong facades they originally put on the building. And using my electric. Constant water and mud running down the street and a lump of dirt in the middle of my driveway. I guess that was payback for my complaining. That’s only some of it. BUYER BEWARE. They are an inferior ...
Beazer Homes responded:
At Beazer Homes, we pride ourselves on delivering a quality home, backed by our nine generations of experience. We never want to hear this type of feedback from our homeowners and we apologize that your experience did not meet your expectations, Rosalie. We do show that you have contacted the Corporate Office and are happy to see you are already actively working with a member of the team. If there is ever anything we may assist with in the future, we encourage you to contact us. You can reach our New Home Contact Center at (888) 623-2937. Again, we apologize that the new home journey was not as you planned but we are thrilled to welcome you home and look forward to our continued partnership. - Megan ...
Total Score 1
Worst build quality
- Pradeep M.
- Verified HomeBuyer
- December 20, 2022
- McKinney, TX
Walls are not good Rest room upgrades have no quality Costly compared to other builders of same quality Worst plans Flooring is not same as what is shown in design studios Bad experience in design studio. People does not know anything there No coordination with design studio or builder or dates Keep changing options saying no availability though they took more than 10 months to close
Beazer Homes responded:
Thank you for sharing with us, Pradeep. We're sorry to hear that your experience did not meet your expectations. Beazer prides itself on providing flexible floorplan configurations that allow you to influence the design of your new home at no additional cost as well as high-caliber practices and industry-leading partners, rigorous inspections and premium materials. We'll be sure to share your thoughts with our team so that we may build a better Beazer going forward. In the meantime, we encourage you to reach our New Home Contact Center with any concerns you may have about your home. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. From all of us here at Erwin Farms, welcome to the neighborhood. - Roland ...
Total Score 1
Poor poor quality
- Anonymous
- Verified HomeBuyer
- December 13, 2022
- Myrtle Beach, SC
Sure a poor quality builder So many issues with the house The cosmetic appearance is like a preschool project Water leaks, no heat, doors wrong, broken trim, terrible paint jobs…and that’s just the beginning Don’t buy a house from Beazer The construction manager on site was useless, I wouldn’t have him build a dog house
Beazer Homes responded:
We appreciate you taking the time to submit your feedback, Steven. We have looked into your home account history and are happy to see that the local team has been working with you to resolve your concerns. We will be here in the future as well, should you have any questions or concerns. Call the New Home Contact Center at (888) 623-2937 or send them an email to nhcc@beazer.com. Thank you again and happy holidays! - Megan ...
Total Score 1
Poor customer Support
- Anonymous
- Verified HomeBuyer
- December 07, 2022
- Ellicott City, MD
Based on reviews we purchased a townhomw from Beazer. Looks like the quality of building is way too low. If we call the service guys to fix during warranty they ask 1000 questions as if we are asking them free services.. will stay away from them
Beazer Homes responded:
We never want one of our homeowners to feel this way about their new home. We want you to know we are always here to help and we would love an opportunity to look into your concerns. Please call the New Home Contact Center at (888) 623-2937 or send an email to nhcc@beazer.com. They will be able to ensure any concerns are properly and thoroughly addressed. Thank you for your feedback and have a happy holiday season. - Megan ...
Total Score 1
Worst Home Building Experience of my Life
- Richard L.
- Verified HomeBuyer
- November 28, 2022
- Cumming, GA
Good stuff: Location is excellent, Laney in sales was always responsive and very helpfully, although we just started working with Chris of Customer Care seems to have a good process for managing warranty issues. Bad: 5 months late, had 4 so called builders, poor building materials, no QC, poorly managed project. Seem to have no control of sub-contractors and could never give me accurate information as to when various events would happen and did not adequately exercise quality control of their work resulting in lots of re-work. Pre-walk thru resulted in my having to escalate deficiencies ...
Beazer Homes responded:
Thank you for sharing with us, Richard. We're terribly sorry to hear that your building experience was less than satisfactory. At Beazer, we pride ourselves on working with integrity, so it is incredibly concerning when we read reviews like this. We are, however, glad to see that your warranty team has been able to work with you to help turn your house into a home that you will be happy to live in for years to come. We appreciate you helping build a long lasting partnership with your local Beazer teams. Remember, should you have any questions or concerns in the future, our New Home Contact Center is here to support you in any way they can. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. From everyone out at Traditions at Herrington, welcome to the neighborhood. - Roland ...
Total Score 1
I will give them 0 rating point.
- Baljinder S.
- Verified HomeBuyer
- November 22, 2022
- Indianapolis, IN
There is not cleaning outside, and there customer service also very bad because they didn't do their work properly like we ask them to repaint our front door but they just clean it and after cleaning it look very dirty then we ask them again to repaint but they didn't respond yet. There customer service is very slow.
Beazer Homes responded:
Thank you for your feedback, Baljinder. We strive for perfection in all of our new homes but also realize that this may not always be achievable. This is why we are so proud of our amazing warranty team, who quickly and efficiently handle all homeowner concerns that may arise. We are thrilled to see that at the time of this review submission, all of your warranty concerns have been resolved. Should you have any questions or concerns in the future, we will be here to resolve them as swiftly as we have in the past. Please call our New Home Contact Center at 888-623-2937 or visit beazer.com. - Megan ...
Total Score 1
Poorly Managed!
- Anonymous
- Verified HomeBuyer
- November 22, 2022
- Cypress, TX
My wife and I have done a few of these already and our experience with Beazer Homes hasn't changed. I will never build again and I will never buy a Beazer Home. From the beginning everything was poorly managed and no line of communication was ever established with how our build was progressing. The only time that we got a call was when we did one of these surveys expressing how "P" iss poor things have been managed and lack of communication we were receiving. Overall my buying experience with Beazer Homes is extremely poor! I wouldn't recommend buying from Beazer to my friends or family.
Beazer Homes responded:
This is never feedback we want to receive from any of our homeowners. We realize that buying a new home can be an intimidating process and we strive to build a lasting partnership with all of our buyers. We genuinely apologize that this was not your experience, but we are also always available for our homeowners post close. Should there be any remaining concerns about your home please never hesitate to let us know. You can reach our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com. We look forward to improving your experience moving forward and are thrilled to have you at Parkland Village. - Megan ...
Total Score 1
It was a horrible experience
- Aswini V.
- Verified HomeBuyer
- November 22, 2022
- Morrisville, NC
Poor quality home, so many things overlooked. We will never recommend beazer to anyone.
Beazer Homes responded:
At Beazer, we have the confidence and experience that comes from nine generations of home building, Aswini. We take pride in the homes we deliver to our homeowners and apologize if your new home did not meet your expectations. We also have an award winning team ready to help with any concerns you may have. We are thrilled to see that the warranty concern you submitted to us has been resolved. However, should there ever be anything we may assist with in the future, we encourage you to let us know. You can reach out New Home Contact Center at 888-623-2937. - Megan ...
Total Score 1
i don’t know name of that person who came to last day give documents for closing day paperwork
- Satwant S.
- Verified HomeBuyer
- November 19, 2022
- Indianapolis, IN
i will never recommend to anybody buy home to beazer home because they are laiyer or never complete their promise what they said,on last day.
Beazer Homes responded:
At Beazer we have the confidence and experience that comes from nine generations of home building. We apologize if your new home experience did not meet your expectations, Satwant. If there is ever anything we may be able to help with please do not hesitate to give us a call at (888) 623-2937. We are confident we can assist with any concerns you may have and look forward to working with you. - Megan ...
Total Score 1
Average quality, poor after-sales service.
- Anonymous
- Verified HomeBuyer
- November 16, 2022
- Hermitage, TN
Will not recommend. Our "new" home has multiple defects that do not even need an inspection - it's outright inferior workmanship. The walls are unfinished, flooring is uneven, creeky staircases - to name a few. Several items were pending post-closing that are just labeled as pandemic-related delays. Overall, the build quality is certainly well below expectations. Will consider & recommend other builders for future purchases.
Beazer Homes responded:
Thank you for your feedback. We're sorry to hear you were not satisfied with the quality of your home. From our high-caliber practices and industry-leading partners to our rigorous inspections and premium materials, a home built by Beazer is made to last and designed to perform. We're happy to see that your Beazer team has been able to assist you with your reported concerns. Thank you for allowing us to work with you to help build a better partnership. Wishing you the best in your new home out at Magnolia Farms. - Roland ...
Total Score 1
Complete disappointment
- Yuliia L.
- Verified HomeBuyer
- November 08, 2022
- McKinney, TX
I'me very disappointed in this builder, the house that was build has TONs of issues (I have the list of 35+ items right now there) which the builder is not fixing and addressing in a timely manner, I have to chase and ask to perform the review of the issue, the feedback to my emails is delayed. Some issues with the house are major are cannot be fixed easily - like for example the water heater was misplaced - we checked the location of the heater in other similar houses and it is differs. so not sure what to do about that. Overall experience with this builder is not satisfactory. Will not ...
Beazer Homes responded:
Yulila, thank you for providing this bit of feedback. While we strive for perfection with every home, we know there may be times when some items require a little extra care. We're glad to see that your local team has been able to work with you to help address your reported concerns. Please know, our warranty team is always here to help should you ever need us. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Roland ...
Total Score 1
Delays, poor communication, sloppy finish work, limited follow through
- Brian S.
- Verified HomeBuyer
- November 04, 2022
- Millville, DE
Delays, poor communication, sloppy finish work, limited follow through
Beazer Homes responded:
Brian, thank you for sharing your experience with us. We're sorry to hear that you were not happy with the service you received. Our goal is to ensure you are settled in a beautiful home and given quality service along the way. We do not show any warranty requests have been submitted by you to our New Home Contact Center. We encourage you to contact them at (888) 623-2937 with any concerns you may have. We look forward to hearing from you and wish you the best in your new Beazer home. - Roland ...
Total Score 1
Not so good home buying experience
- Shonda B.
- Verified HomeBuyer
- November 03, 2022
- Pooler, GA
The home buying experience with Beazer Homes was not good. The original builder by the name of Jack was very rude, uncouth and had no scruples at all. I was sold a floor plan that included a tub and a shower in the master bath but Jack the builder did what he wanted to do and I ended up with a shower and a linen closest as a shower. The house was framed in January 2022 but didn't finish until August of 2022. No one could seem to get my house finished in a timely manner. At closing I still had a laundry list of things still wrong with the house. Most importantly, I'm still not satisfied that ...
Beazer Homes responded:
Shonda, thank you for sharing with us. We're sorry to hear that the experience with your home was less than satisfactory for you. We pride ourselves on working with integrity and this includes providing every homeowner with the respect they deserve. We will be sure to pass along your sentiments to our local team so that we can build a better Beazer going forward. We will have someone reach out shortly to discuss your concerns regarding the layout of your home. We hope going forward, we will be able to maintain a lasting partnership. - Roland ...
Total Score 1
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