Skip main navigation
Beazer Homes

Beazer Homes Reviews

What Homeowners Have to Say About Beazer Homes.

Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 6420 homeowner reviews to learn why they are the right team to build your new home.

Beazer Homes

has 4.5 out of 5 stars in All Areas

6420 Reviews in All Areas

Star Rating Breakdown

5 ★ 4818

4 ★ 656

3 ★ 409

2 ★ 232

1 ★ 305

Customer Reviews

Hurry up and wait.

  • Esmeralda S.
  • Verified HomeBuyer
  • May 17, 2022
  • Summerville, SC

This was our first home-building experience which made my husband and I extremely excited about the opportunity. Also, extremely nervous as we didn’t know what to expect. It was April of 2021 when we decided to sign up for this adventure. And what an adventure indeed. Everything was "hurry up decide" only to make us wait. This should have been our red flag and should have walked away. Unfortunately, because of the housing market, we didn’t have too many options. We were told on Saturday to hurry and decide by Monday if we wanted to buy the house, or we would have to pay a higher price for ...

Beazer Homes responded:
Esmeralda, thank you so much for sharing this review with us. While we anticipate that we are able to stick to the estimated timeframes quoted at the initial sale, we do sometimes need to make adjustments based off of a number of factors such as supply chain or weather delays. We are sorry to hear that your experience was not ideal, but we are over the moon to see that your new home has been everything you'd hoped it would be. Beazer prides itself on having the quality of construction that not every builder can claim. Remember, our New Home Contact Center is here to help you with any questions you may have about your new home. They can be reached at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. From everyone at Jasmine Point, welcome to the neighborhood! - Roland ...

Total Score 3

Beazer Homes - The represenatives changed several times during the sales process

  • Anonymous
  • Verified HomeBuyer
  • May 10, 2022
  • Houston, TX

The represenatives changed several times during the sales process and some were more helpful/knowledgeable about the Gatherings Community.

Beazer Homes responded:
Thank you for providing feedback on your home-building experience at The Gatherings. At Beazer, we are constantly striving to improve our processes, and we will be using your review to aid us on that mission. Should you have any questions or concerns now that you have settled in, the New Home Contact Center is here to assist you. They can be reached by calling (888) 623-2937 or emailing nhcc@beazer.com. We wish you all the best in your new home. - Joanna ...

Total Score 3

Bad sales experience… great builder experience.

  • Anonymous
  • Verified HomeBuyer
  • April 27, 2022
  • Visalia, CA

Sales team had no communication till the very end. And even that was had to get from them. Annabelle and Jessica both lied to us about paperwork that they failed to turn in. Got keys 4 days later than when we were supposed to. On the other hand the builders and the builders customer service were amazing! Richard really took care of us and continues to do so. He’s a man of his word and we really appreciate him! Any little issue he made sure to see it through to get fixed in a timely manner!

Beazer Homes responded:
Thank you for your feedback. While we apologize that your sales experience was less than exceptional, we are thrilled to see that your building team was able to provide you with quality customer service. We value your feedback and will use it to better train our teams going forward. Our New Home Contact Center is always here to help anytime you need. They can be reached at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. - Roland ...

Total Score 3

Poor completion sign-off

  • Paul M.
  • Verified HomeBuyer
  • April 27, 2022
  • Farmers Branch, TX

The buying process of working with Beazer was fine. No problems. The condition of the unit is another story. Had/have three doors with issues. One won't open without using brute strength, one won't close, and one can't be locked. Dishwasher supply line was not turned on. These are the functional issues. There are a number of cosmetic issues.

Beazer Homes responded:
Thank you for providing this feedback, Paul. We are glad to hear that your Beazer team was able to make your buying process an easy one. Our goal is to make sure that your home is as perfect for you as we can make it. We do not show that these items have been reported but would love to help you get them resolved. You can open a warranty request with our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Congratulations on your new home! - Roland ...

Total Score 3

Poor finishing and lack of follow through on repairs

  • George W.
  • Verified HomeBuyer
  • April 26, 2022
  • Indio, CA

Sales team was great but once the money changed hands there has been very poor to response for making requested repairs!!

Beazer Homes responded:
Thank you for this review, George. We're glad to see that your sales team was able to provide you with a great experience. However, we do apologize that you felt follow-up from your warranty team was lacking. We'll be sure to utilize your sentiments to help us build a better team here at Beazer. We see that you've been working with your warranty representative for your open ticket as recently as last week. Should you have any new concerns, please reach out to our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. We are happy to help in any way we can. - Roland ...

Total Score 3

Area Constrution Manager-Jerry V.-EXCEPTIONAL!!

  • Stacie B.
  • Verified HomeBuyer
  • March 29, 2022
  • Murfreesboro, TN

The Area Construction Manager, Jerry V, made the homebuying experience with Beazer a learning experience and a bearable experience.

Beazer Homes responded:
Thank you this great review, Stacie. At Beazer, we pride ourselves on making your new home journey a memorable one. We are glad to see that Jerry was able to do this for you. Remember, we are always available to help, night or day. Our New Home Contact Center can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty should you have any questions or concerns about your new home. Wishing you a lifetime of happiness out at Osborne Estates! - Roland ...

Total Score 3

Beazer Homes - Mary Is the positive thing that happened to us, construction

  • Sreeharsha G.
  • Verified HomeBuyer
  • March 15, 2022
  • Cumming, GA

Mary Is the positive thing that happened to us, construction is very slow with diluted quality

Beazer Homes responded:
Thank you for taking the time to provide this review, Sreeharsha. We are glad to know that your representative, Mary, was able to give you the exceptional service needed throughout your new home process. While we hope that every home is perfect when you move in, we understand there may be some items that need some extra care after closing. For any concerns you may have with your home, you can reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We are happy to help in any way we can. - Roland ...

Total Score 3

Jessica was so helpful and kept us informed about each step

  • Edie M.
  • Verified HomeBuyer
  • March 15, 2022
  • Surfside Beach, SC

The buying process was good but the finishing and walk through was sub par. I believe they rushed to finish and it showed . The painting inside was horrible and even paint spots on the floor. Our builder did not follow up on our walk through concerns. For the price of these houses I expected a much better finished product.

Beazer Homes responded:
Edie, we love to hear that Jessica was able to take care of you during the buying process. Thank you for taking the time to discuss with us how your home quality could be improved. We see that a service request has been created for the items listed. A member of your local warranty team will be contacting you with the next steps. Should you need any further assistance, our New Home Contact Center can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Roland ...

Total Score 3

You’ll be upset

  • Anthony S.
  • Verified HomeBuyer
  • February 22, 2022
  • Lincoln, CA

Just Good luck .. you’ll need it

Beazer Homes responded:
Anthony, we never like to hear that someone is upset about their new home or experience with us. A member of our team will be reaching out to discuss your concerns and to assist you with any claims that may be pending. We look forward to speaking with you. - Daniela BeazerHomes

Total Score 3

Great Sales Experience, Execution Needs Work

  • Lee H.
  • Verified HomeBuyer
  • February 15, 2022
  • Allen, TX

Sales Agents: A+. Pre-and post sales support is truly excellent. Project Management: C-. Created unrealistic and unsupportable dates. Quality : B (overall). Would have rated higher, but too many dumb mistakes and errors. Your rush to close was obvious in the mistakes I found. -Bad. Warranty: B (So far). HOA: F-

Beazer Homes responded:
Lee, we are glad to see you enjoyed working with our sales team but disappointed that we fell short of your expectations thereafter. We would like to apologize for the delays and items you have noted in your home. Our team is here to help, and if you have any questions or need to submit any additional items to us, we can be reached at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...

Total Score 3

Great Final Outcome/ Lack of Communication During Build

  • Arturo V.
  • Verified HomeBuyer
  • February 15, 2022
  • Crandall, TX

Started our home build in February 2021 and we closed Dec 2022. Construction delays aside, Beazer didn’t fully commit to keeping us in the loop of what was going on a weekly basis until the last few months of construction. We recognize that the pandemic made all things anything but normal, but we expected to be well informed at every step of the way and that wasn’t always the case. In the end, our home was completed the exact we wanted it and Beazer has had frequent contact with us to make sure that it stays that way.

Beazer Homes responded:
Arturo, we appreciate your feedback. It is wonderful to hear that our team is making sure your transition to your new home runs smoothly. We understand that building a new home can be stressful, and we want to apologize for any frustrations experienced with delays in construction or communication. Please know that we are always here to help and can be reached anytime at nhcc@beazer.com. - Daniela ...

Total Score 3

See comments

  • Gary K.
  • Verified HomeBuyer
  • February 10, 2022
  • Pahrump, NV

Initially, the visit to the model homes were a great experience. The agent for Beazer and models was open and professional. We made an offer on a completed model home and it was accepted by Beazer. Once we moved into the initial process to complete purchase, earnest money, lender approval, and escrow, there was little contact with Beazer. Once under contract and walk through was started, Beazer CCR called for intial contact. Since it was a model, there was a "Pricing Addendum Worksheet" given to us detailing the upgrades installed in the model. No one went over the worksheet with us so we ...

Beazer Homes responded:
Thank you for reaching out, Gary. At Beazer, we actively seek feedback from our homeowners at various points in their new home journey. We understand that this will come with highlighted opportunities, and we want to know about these to help us carve a path for improved excellence. We appreciate your feedback and want to assure you that the support of our team and your home warranty coverage is not impacted by bringing your concerns to our attention. We understand that our team at Burson Ranch has had the opportunity to review and address your concerns. However, if we have missed anything or can assist with a new warranty claim, please reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

Has it’s pros and cons

  • Francisco Z.
  • Verified HomeBuyer
  • February 08, 2022
  • Indian Springs, NV

Start up for us a as pretty good. We were relocating from another state and selling our home. They waited for us to close on our home to pay the down payment. We thought that was awesome and asked if it would delay our projected finish date … they assured us it wouldn’t but turn out it was delayed. Communication wasn’t the greatest. We constantly had to be fishing for updates and were only informed we would get the home a whole month after the initial estimate date when WE asked about it. As the checkpoints went through we got the very rare picture update but nothing detailed. Some of our ...

Beazer Homes responded:
Francisco, we want to thank you for choosing Beazer and for providing your feedback. We are relieved to hear that Greg is helping address your concerns. However, we apologize for the delays that were encountered and will be sharing your feedback with our Solaris at Indian Springs team and know it will help us improve. If you ever have any questions or concerns we can assist with, please reach out to us at nhcc@beazer.com or call (888) 623-2937. - Daniela ...

Total Score 3

Realtors were friendly and helpful

  • Latresa D.
  • Verified HomeBuyer
  • January 25, 2022
  • Hendersonville, TN

Need to improve quality of workmanship.

Beazer Homes responded:
Latresa, we are sorry to hear that items need our attention but happy that your local customer care team is assisting you with these. Our teams work with the mission to have every detail ready to welcome you home. We look forward to addressing your items quickly to get you back to enjoying your new home. If you ever have any questions and need to reach us, please email us at nhcc@beazer.com or call (888) 623-2937. - Daniela ...

Total Score 3

The Representatives from Beazer and Builder where very helpful however there are many things that were not in their control to make sure quality of home is TopNotch.. in my opinion Beazer used inexperienced contracting companies who were not of topQuality

  • Muthukumar D.
  • Verified HomeBuyer
  • January 25, 2022
  • Cumming, GA

Response to your queries and keeping me informed all the time was very appreciated.. especially Mary and Shawn did a fantastic job in coordinating and updating however the quality of the home is about whom Beazer choose as a builder to build and do they hire right contractors to get a Top Notch quality output… for me the experience of buying was fine but the quality of the home and the attention to details to catch and correct things early was missing …

Beazer Homes responded:
Thank you for sharing your experience with us, Muthukumar. Mary and Shawn will be so pleased to hear you appreciated their help on your journey to homeownership at Lochmar. While we are proud you experienced fantastic communication, we would like to help with the details that are not meeting your expectations. Beazer is committed to providing high-quality homes and would appreciate the opportunity to address your concerns. Please contact our New Home Contact Center at a time that is convenient for you so that we can get the process started. The team can be reached at (888) 623-2937 or nhcc@beazer.com and will be glad to discuss the items needing another look from us. We appreciate your feedback and hope to hear from you soon. - Joanna ...

Total Score 3

It was not a good year in the USA to build a home

  • Grant H.
  • Verified HomeBuyer
  • January 19, 2022
  • Murfreesboro, TN

Many things were done brilliantly! Many things are the worst quality I have seen in over 45 years of building experience! Was it COVID? Lack of competent workers? Backlog resulting in "hurry-up" management and oversight? It was all of the above and more. I really don't fault an individual person or company. Our brand new home is one of the biggest disappointments in our life. It just lacks the expected quality and attention to detail. Every corner that could be cut was cut in most instances. Delivery of finished homes slipped in their scheduling and pressure came down from management ...

Beazer Homes responded:
Grant, Beazer strives to provide a quality home for each of our homeowners and would like to apologize for where we did not meet your expectations. While we are glad to hear that many things were done brilliantly, Beazer stands ready and willing to turn your experience around and make your house a home that you are proud of. The warranty team is aware of your concerns and will be in touch about how we plan to make this right. Should you have additional questions or concerns, please contact our New Home Contact Center by phone at (888) 623-2937 or email at nhcc@beazer.com. - Joanna ...

Total Score 3

Beazer Homes - A lot of things seemed really good at first, but after a few

  • Leanne R.
  • Verified HomeBuyer
  • January 04, 2022
  • Wake Forest, NC

A lot of things seemed really good at first, but after a few weeks in the house we are seeing a lot of quality issues that didn’t hold up well. Cracks in grout, cracks in paint in certain areas. Just a lot of little things.

Beazer Homes responded:
Leanne, we are sorry to hear about the noted items. Please rest assured knowing that you have a dedicated Customer Care Representative to help address your warranty concerns. If you have not yet had the opportunity to submit the items mentioned, please reach out to us at nhcc@beazer.com or call (888) 623-2937. Thank you. - Daniela ...

Total Score 3

Beazer Homes - Workmanship not good.

  • Shilpa P.
  • Verified HomeBuyer
  • December 28, 2021
  • Cumming, GA

Workmanship not good. Builder not knowledgeable

Beazer Homes responded:
Shilpa, we appreciate your feedback. Thank you for submitting your items of concern to our warranty team. Our team looks forward to working to address each with you. We are always here to help. If you have any questions or need further assistance, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

Had to have most trades out in month since closing

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2021
  • Las Vegas, NV

Beazer's warranty department had to send most trades (eg. Plumbing, Electrical, HVAC, and etc) to resolve issues in the month since I moved into my new house.

Beazer Homes responded:
Thank you for providing us with your feedback. We apologize for any inconvenience posed while arranging the scheduling of our trades. Our goal is to have all items identified and taken care of before your move-in, but we are glad to hear that our team was able to assist in resolving your warranty concerns. If you ever need our assistance or have any questions please contact us at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

How the great communication in the beginning went to non-communication

  • Kimberly K.
  • Verified HomeBuyer
  • December 21, 2021
  • Manvel, TX

The whole experience sucked! It started off very slow. The construction manager started off good but the disappeared and eventually was replaced. The construction crew were so sloppy and dirty leaving trash everywhere and even used the restroom in the house. Very unsanitary! The salesman was great

Beazer Homes responded:
Kimberly, we have shared your feedback with our Houston area management team and would like to apologize for the frustrations you experienced during the construction of your home. If you have any questions or concerns noted since settling into your new home, please reach out to us at nhcc@beazer.com or (888) 623-2937. Our team is here and happy to help. - Daniela ...

Total Score 3

Took a long time

  • Grant E.
  • Verified HomeBuyer
  • December 08, 2021
  • Katy, TX

I would say overall our experience was pleasant however we did have a period of time where we lost our original construction manager and was replaced by another. I believe this process delayed our build substantially but we were never briefed on it. I’m not sure if it was the market or supply chain issues but it took 11 months from foundation pour to close. Our close date was pushed back multiple times and sometimes we didn’t know until 12 hours before closing. It was pretty frustrating.

Beazer Homes responded:
Grant, we appreciate you sharing feedback about your experience with us. We would like to apologize for the delays during your home construction and have shared your comments with our management team. Please know that our team is here if you ever have any questions about your new home or home warranty. - Daniela ...

Total Score 3

Lack of attention to detail

  • David M.
  • Verified HomeBuyer
  • December 07, 2021
  • Summerville, SC

I feel the house is qualm. However, the sales experience was terrible. Mistakes in the design of my build causes an over 3 month delay. Also, had a sales person tell me I could walk away, this was after waiting over 5 months.

Beazer Homes responded:
David, we appreciate you bringing this to our attention. We apologize for the delays you encountered and the experience you have described. Your feedback has been shared with our management team. We pride ourselves on delivering a quality home with exceptional care throughout your new home-building process. Our team hopes to regain your confidence with the help of our customer care representatives, who are here for you. If we can ever assist with any questions or warranty concerns, please reach out to us at (888) 623-2937 or nhcc@beazer.com. - Daniela ...

Total Score 3

Knowledge of sale at people

  • John D.
  • Verified HomeBuyer
  • November 23, 2021
  • Hendersonville, TN

We love our new home. We are however disappointed in hearing residents complaining about water and roof leak issues .

Beazer Homes responded:
John, we are glad to hear that you are loving your new Beazer home and want you to know that we are here. If you have any concerns regarding your roof or any other questions that arise about your home, please reach out to us. Our customer care team can be reached at any time by calling (888) 623-2937 or emailing nhcc@beazer.com. - Daniela ...

Total Score 3

Sales associate

  • John R.
  • Verified HomeBuyer
  • November 16, 2021
  • Jessup, MD

Sales associate was fine, but the craftsmanship of the home is subpar. As I live in the home you start to see all the poor craftsmanship.

Beazer Homes responded:
Thank you for this review, John. We are glad to see your sales experience was a good one. However, we do apologize that the quality of the home did not meet your expectations. While we try to ensure that every home is ready for our customers, we know that there are some things that may need some adjustments after closing. Remember, our New Home Contact Center is always available to help with any warranty concerns you might have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. We appreciate the opportunity to work with you. - Roland ...

Total Score 3

Horrible and rushed build/ experience.

  • Donnell B.
  • Verified HomeBuyer
  • November 02, 2021
  • Wake Forest, NC

Once your home is built. They do not return your calls for nothing. They rush the build and make a tone of mistakes, bad measurements, do not clean your home at all after the construction is finished. I had to have them come back in to clean and still paid a company to come and deep clean. They graded my right side of the yard wrong and water pools and they will do nothing about it after I have shared my storm water and pooling concerns to the build manager Joe. I will never recommend Beazer or it’s affiliated to anyone. There isn’t any pride and concerns with building any part of the homes.

Beazer Homes responded:
Donnell, thank you for being open and honest with us. Without your feedback, we would not be able to grow as a company. We apologize if your new home experience did not meet your expectations. While we try to ensure that every home is flawless, we understand that there will be times where some work will be needed after closing. We tried contacting you earlier today in an effort to review the warranty process to ensure your concerns are being addressed efficiently and left a voicemail providing our contact information. Our New Home Contact Center can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty for all of your warranty needs. We look forward to working with you. - Roland ...

Total Score 3

Narrow Reviews by Area