Beazer Homes Reviews

We were very happy with the customer service on the sale and development of the house. However, the follow through with “warranty” issues as promised by our builder has been poor. From a broken pipe two weeks after closing that stopped any water to house, and a lack of follow through on issues identified at final walkthrough. The national warranty office is professional and helpful, but lack of follow through on site has been extremely disappointing. The house design is beautiful.

Building is less than basic.

Overall, a bad experience. Would ask our sales contact questions on status of home build and they would either ignore our questions or push us off to another contact who would not respond in a timely manner. If there were updates on the home, it was about a week late, as we would drive by the home ourselves and see the updates first hand. It was frustrating as a home buyer to have inconsistent communication with no accountability. Our move in date was also moved multiple times due to supply chain and labor issues. This led to the builder not completing the finishes in a professional manner. In addition, there was no formal blue tape meeting which was shocking to us. Would highly recommend to Beazer Homes Nashville to include this in the future, as this would improve the home buying experience. Since we did not have a formal blue tape meeting, we found a tremendous amount of issues/concerns with the home that needed to be addressed - a vast amount of dirt and dust, broken items, missing features of the home as agreed upon in contracting, awful paint jobs, cracks in the appliances, etc. For moving into a brand new home, this was NOT the expectation and was extremely disappointing. We are a few months into our home and there is still an absorbent amount of issues - nonfunctioning HVAC, damaged sewer grinder, etc. and service requests take at least 3-4 weeks to be addressed. We will NOT work with Beazer again and I do sincerely home Beazer addresses these concerns for future home buyers. ... More

While we love our new home, the entire experience was diminished by not being able to construct a fence. Before contracting, we asked about fencing our yard as this was one of our top priorities when choosing a lot and a builder. We were ensured this would not be a problem. Unfortunately, we were told by the city after closing on our house that we would lose over half of our yard if we were to fence it in. This ruined our entire experience as we invested a LOT of money for a home we now are unhappy with. While this has absolutely nothing to do with the quality of the home or the initial homebuying experience, it's important for other families to know before investing in their home. ... More

Initially when I started the process everything was great. Kelly and Meaghan were really great and I received weekly updates from Dio. When DIO left so did customer disappeared. For five months I visited this house everyday Andy nothing was moving. I ended up with a punch list of 33 items of which Steve worked diligently to fix. Now that I have closed it seems like I will never get my refrigerator that’s has been back ordered since February 2021. I don’t have confidence that Beazer will deliver on the remaining items that are paid for to include the broken cabinet that was damage after it was installed. I love my home but I’m not confident that Beazer will finalize the deal since they have already been paid in full for an incomplete work! ... More

Delayed 2 months in closing.

Low quality in construction, lack of professionalism with construction manager and inspector of craftmanship. We had significant problems with drywall on ceiling & walls. Hot water heater does not get as hot as expected. The washer & dryer models in our closing docs did not match the actual washer & dryer...so the pedestals we ordered did not work.

Nice home but Beazer fell short in execution of the process. Communication was poor, closing delayed multiple times, and home not fully complete when closed. Warranty follow-up is poor also.

There were lot of outstanding issues with when Beazer hand over the home and they missed lot of upgrade options that we opted for. You need to pay much attention throughout their construction process .

Ask us again when some of the big problems have been resolved.

Overall this has been a disappointing experience. Our home has had so many issues. We have had construction crews in almost daily and things torn up everywhere. In almost every case we have needed a repair, Beazer has sent their “expert” (actually a rookie handyman at best, who even admits they are) who then makes the issue worse. Then they have to send another crew to repeat or repair even more the next time. We have had our sink get destroyed then need replacing. To replace it they had to take counter off, when they slammed it back down it caused separation all around they have to fix now. We had our crooked dormer adjusted we begged for months. They opened it 2 days before a heavy rain in forecast. Its been 2 weeks with it open and who knows how it did after rain and still nothing fixed. The master shower didnt work for a month and a half. ADA bars were attempted to be installed without backing or studs. Door frames are crooked and spent 4 hours with someone coming to “fix” casing only to have them leave with it more broken, the door not closing, and another repair coming soon. Our ceilings were painted in 2 shades of white. The list is so much longer… i gave them a 2 because people are nice, and when you look past the long list of fix its, or the house being torn apart often its not terrible. But for the amount of money paid it is absolutely unacceptable. The excuse of Covid help being hard is not fully true. Many of the guys that come in are just cheap help, not trade specialists. Were just hoping sooner then later we can be done. I have purchased a few new homes and realize normal things that get addressed after year one. This is so far over the top of that its like a dark nightmare ground hogs day. ... More

There were several items, punch out items, that were not completed inside my home before I was forced to the signing table. Beazer home representatives threatened me with a $200 a day fine if I was not at the closing table on the date they specified. I was reluctant to do so but my Beazer contractor assured me that the items would be taken care of after closing. I have paint drips on my front door, the front door handle does not open and close easily and it does not lock properly, one of the French doors into my office does not close, there are areas in my sheet rock where they did not complete the painting, there is an area under my microwave where they did not paint the trim and a hinge is missing on my bedroom door. All of this adds up to inferior workmanship and high pressure by their home office. For anyone purchasing a Beazer home I advise that you stay on top of all work that is being performed and do not accept any excuses or promises for future work to be finished. ... More

Everything went pretty well up until moving in. The day of closing the stairs still had not been stained but I was assured it would be done by the time I moved in later that day. When I arrived later that evening to move in I noticed the stairs were the wrong color from what I selected in the design studio. I immediately emailed the builder to let them know of the discrepancy. Additionally the stairs were still wet so it created a mess as the movers moved in furniture. Several days and emails later, I had to push back very hard to get the stairs re-stained to the color I originally selected in the design studio and finally they agreed. Unfortunately they refused to also re-stain the handrails so they currently don’t even match the stairs. I’ve tried pushing back to get the handrails re-done but have not been successful and it’s been nearly 3 months now since I’ve moved in. I’ve had quite a few other issues after moving in that have been addressed by the builder but none of the other issues were as significant as the stairs. It’s a shame that my first home buying experience didn’t go as smoothly as I had hoped and that what I chose in the design studio isn’t what I got. ... More

1. Overall OK initial buying experience, but would appreciate more details to be available upfront like location of electrical boxes/internet boxes. Poor information available on the equipment to be used in the house depending on the option chosen - we got a faulty dishwasher and the warranty does not include replacement with a new one. 2. OK home building supervision at the early stage of the construction, very poor supervision and management during the rest (most) of the construction time. Poor transparency, poor follow-up and poor anticipation. Numerous mistakes/issues noticed by us which - if not detected by us in advance - would have caused a major delay in the readiness of the home: - construction team smoking inside the house (2 escalations done) - rest room used during the construction - carpet was supposed to be done at the very end, instead it was done and people were walking on it for 2-3 weeks (house was not closed) - wrong tiles put in the bathroom (compensated after escalation) - fireplace stone work quality not according to the grout specification - dismissed by Beazer and not compensated properly (Beazer only agreed to disassemble the fireplace, but did not compensate us for ending up with no stone which we paid for!) - wrong cabinets put in the kitchen (wrong height and missing glass cabinet); some cabinet pieces ordered too late and only provided weeks after closing, one still missing 2 months after closing (!) - extremely poor planning - outside door paint quality - very poor, not painted for the 2nd time after 2 months even though agreed at NHO and documented - gas valve missed and uncovered a day before NHO - a piece of stone from another set was put outside - very obvious, Beazer does not see the issue - design center samples were non-representative - excuses that they faded and that's why we were getting darker ones; grout size on the sample was much smaller than the one we were being convinced into accepting - customer care representative never visited our home since closing on 10/19/2021 - good support from Sherri in the tough time toward the end to get more out of the construction team - good support from Randy when he joined and after closing - would have given 2.5 if it was possible, but it is not, therefore it is a 2 out of 5 rating overall ... More

Financing Process - they said 3 banks would send me offers. Only 2 banks did. Because Beazer do not send the approved contract to the banks it delayed the time I had to review and choose a bank. When I requested more time to decide their reply was you signed the contract. Which they failed to finalized for over 10 days. But that was just the start of the issues. After choosing bank they waited until the closing was set to tell me the bank I had chosen was not going to be my bank and had to start the approval process over - of course this was approved by Beazer. The new bank increased my closing cost - the only fact that allow me to receive the original closing cost was my ability to bring in an outside bank. The actual Townhouse work was horrible. These are some of the items: Tile Floor dirty, had spacers left in grout and was uneven (still working on fixing) Paint - missed painting places - fixed but now I have white trim paint on the walls. Wood work in general it was horrible - they don't use great materials. Tub was cracked - they repaired These are not all the issues I just don't have time to recap all the items that need to be addressed. ... More

The building process was great. Wonderful communication entire time but once I closed I couldn’t get repairs done. The stain on my wood stair treads was horrible and rubbed off every time I wiped them with a damp clotht, there is paint in my grout and on my tile floors, and there was never a screw or screw hole put in the bottom portion of my front door handle, and the concrete as you enter the garage was chipped and jagged, was repaired, and is already starting to crumble again. Good communication and nice people but the quality of construction is poor. I honestly can’t recommend Beazer Homes, ... More

I am upset with the poor workmanship on many aspect of our finished product. From scratches and poorly working windows to uneven walls and crooked counter areas that make drawer lopsided and warranty responsiveness lacking for real issues.

The community, design and neighbors are good. Very disappointed in lack of warranty follow up, large number of incomplete items throughout the building and the condition of our unit at turnover. We have been in our home for over 6 weeks, and very few warranty items have been addressed.

Sales Agenet : Helpful till contract is signed Design Studio Staff : Helpful till Design Addendum was signed Requested to submit size of toilet seat which they never responded. Charge extra $ 750 and got what all others bought. Builder : Never showed up after we signed letter... Only Person who did favour were Bill, Laney and Phil Workmenship is just like georgia affordable housing..

The home we purchased has a very long list of punch list items. Beazer staff promised they would be taken care but two months later they have not been addressed. Finish work is of poor quality. Workers building houses in neighborhood seem to be drinking all day.

Antar has been great from the start. However, I have moved in to an unfinished house since September and items are still not addressed two months later. Missing lights, garage cans, refrigerator, stove parts, washer and dryer, unfinished painting inside the house and outside in the patio and other area. Landscaping unfinished. I’m not happy!

The defects that were found after moving in are not satisfactory number. I hope the response and fix time will be done quickly with one-shot. That will improve the rate of your company in the coming rate chance.

Bad experience. I bought a quick move in home. When I looked at this home. It was almost done building framed, sheet rock, roof all of that was already done. This home was put online for a ready move in for the date of mid July. After giving them the earnest money. I thought things will get rolling with them completing the home. I drove to the house everyday. Spent probably 4-6hrs at the home. Surprisingly no one was there even attempting to complete the home. It was sad because driving around the community I was see other home progressing and being complete before the quick move in. Let go back I was also purchasing with another builder I was not happy so that’s why I came to beazer because they had a quick move in. I remember telling the seller. I would jump on this house if the completion date was accurate that they was advertising online. But didn’t go as planned. So I didn’t want to back out of it because the amount of earnest money I put towards this house. So my family moved in around the beginning of September, with a lot of stuff still not complete and issues that still needs to be fixed. As of today Nov. 2, 2021 our house is still not complete with us making our first mortgage payment. To be honest I want be going with this builder anymore when we move in the future. The landscaping, far as the grass is really not acceptable. I could go on and on about what is not acceptable about this house. But I learned a lot from this first experience. ... More

Beware of time from start to finish and changes in construction for similar homes from the subs and quality of construction for the price of the home! Also the amount of time to rectify problems after closing.

They conține to build even when they are aware it is wrong. the build it and fix it later is not what we consider quality building. This may have been the process since our builder Rob knew he was leaving Beazer and just cared about getting his numbers for his bonus before he left. Regardless a very disappointing experience.