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Beazer Homes Reviews

What Homeowners Have to Say About Beazer Homes.

Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 5912 homeowner reviews to learn why they are the right team to build your new home.

Beazer Homes

has 4.5 out of 5 stars in All Areas

5912 Reviews in All Areas

Customer Reviews

Would not recommend

  • Dawn G.
  • Verified HomeBuyer
  • December 04, 2024
  • Owings Mills, MD

This was frankly the worst home buying experience I could have imagined. Poor communication and illegal business practices including collusion with the lender to force me into a less than favorable loan. However, contractors Mark and Wayne were very nice to work with.

Beazer Homes responded:
The Beazer new home journey is an experience we take immense pride in, Dawn. One of the pillars of the Beazer experience is our Mortgage Choice program, which sets us apart from other builders because you are given the choice to choose the lender and offer that most benefits you. We do not offer in-house financing that locks you into one lender. If this process wasn't explained in a way that resonated with you, we are very sorry. Please know we are here for you as you settle into your new home, and we are always happy to answer questions. Give us a call at 888-623-2937 or email NHCC@beazer.com. Mark, Wayne, and the entire Ballard Green team are excited to welcome you home, and we are grateful to be a part of the memories that will be made in the years to come. ...

Total Score 1

Just bad

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2024
  • Las Vegas, NV

Overall bad buying experience from start to finish.

Beazer Homes responded:
The new home journey can be an exciting but stressful time and having a strong team in place to guide our buyers through this process is a top priority for all of us at Beazer Homes. Hearing that your experience was less than perfect is never the outcome we aim for, but we want you to know we are here for you. Should you have any questions or concerns as you settle in, please do not hesitate to contact us at (888) 623-2937. We look forward to building a lasting partnership for the years to come and we are honored to be a part of the memories that will be made in your new Beazer Home. – Wendy ...

Total Score 1

turned out to be a crap builder

  • Michael S.
  • Verified HomeBuyer
  • November 07, 2024
  • Little River, SC

does not honor warranty work seems bunch of us have tickets submitted no work being done at all .Dont know how they passed code enforcment on building as they break most of the rules .Rush job to build house concrete suppose to set for 30 days to get to 75% cure there building on them in 4 days concrete cracks all around neighbor hood . Get the run around by warrenty people .

Beazer Homes responded:
Mr. Storms, you chose to buy your home from Beazer and that means the world to all of us. The fact that your experience didn’t meet the high standard of satisfaction we strive to provide at Beazer Homes is disheartening to read. We stand behind our company's core values and providing an amazing new home-buying experience for our homeowners is at the top of that list. I can assure you that the Myrtle Beach team is dedicated to doing what is best for our homeowners and completing warranty work in a timely, efficient, and accurate manner is a top priority for all of us. I encourage you to reach out to our New Home Contact Center at 888-623-2937 so we can discuss your concerns further and work toward a resolution. - Manny ...

Total Score 1

Beazer has deteriorated big time

  • Bharat D.
  • Verified HomeBuyer
  • October 23, 2024
  • Kissimmee, FL

I had a sales manager named Kevin who threatened me every step of the sales process. It was a very painful experience. I will never ever buy a home from Beazer again. On the contrary the service team has been excellent

Beazer Homes responded:
The feedback we receive from our homeowners is vital for our continued growth, Bharat, and I thank you for sharing additional details about your experience. None of us at Beazer want the new home journey to be anything other than perfect, but when hiccups occur, it is always heartening to hear the local team jump into action to resolve any concerns. I am thrilled your team has created lemonade out of lemons and if there is ever anything I can do to be a part of the continued success, do not hesitate to contact me at 888-623-2937. – Manny ...

Total Score 1

The Worst

  • Anonymous
  • Verified HomeBuyer
  • October 17, 2024
  • Lewes, DE

We have been in our home for only just over two months and I would never recommend Beazer, not even my worst enemy if I had one. Communication from the office, simply on small things important to existing in the community, is the worst. They’re incredibly friendly, but can’t answer any questions and the info they do have, they fail to share. The construction manager is just a salesman. It’s incredibly difficult to get things done and I spend weeks on weeks changing him down for things he said he’d do. He’s made promises and provided information that’s outright false. There’s been so many ...

Beazer Homes responded:
Your new home journey is the highest priority for everyone at Beazer Homes and we apologize if your experience did not meet your expectations. We do acknowledge that during the new build process, things can arise, but our goal is to always work with our homeowners to ensure open communication and to foster our mutual teamwork during the process and for the years to come. My name is Stephanie, and I oversee the Delaware Division for the corporate office. I would also like to personally apologize, and should you have any concerns in the future please feel free to contact my team at (888) 623-2937. Thank you for submitting your feedback, I am confident we can build your trust back and we are grateful to have you in the Beazer family. – Stephanie ...

Total Score 1

Beezer homes doesn’t have trained craftsman. They do it as cheep as possible and everyone seems to have a caulk gun handy to cover up their mistakes.

  • James W.
  • Verified HomeBuyer
  • October 16, 2024
  • Tomball, TX

Beezer- When it comes to details, they cover in it caulk. Most children can finger paint better than the labor used on our build. Most of the doors are hung wrong and you can see in the rooms with the doors closed. Landscaping and sprinkler system had to be replaced and or corrected by professionals. Paint and texture spray coats most of the trim, doors, and floors. Tile work has the same problems. There were two broken tiles. If the cut was wrong just caulk it. So many mistakes on the exterior paint. The spray foam installers left the fire place covered with cheese cloth to prevent spay ...

Beazer Homes responded:
Honest feedback is crucial for success, and we appreciate you taking the time to share these details with us, Jim. The quality of our materials and construction of a Beazer Home is something every Beazer employee is extremely proud of, and we take any concerns in these areas very seriously. My name is Stephanie, and I work with the corporate office, we spoke recently about your experience, and I want to thank you for providing additional information. I am always here for you, in addition to your local team. I understand that Kevin, our Area Construction Manager, has reached out and you are working together to address each item. If you encounter any issues in the future, please don’t hesitate to contact my team at (888) 623-2937. Thank you again, we are honored you chose Beazer, and we look forward to building a lasting relationship in the months and years to come. ...

Total Score 1

Bad Experience

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2024
  • Peoria, AZ

Never been treated so badly and they literally ripped me off. Extremely unhappy with their sales rep and acting VP. I literally had to play super superintendent and if it wasn’t for this nothing would have gotten done properly. House was 6 months late and just a nightmare to deal with. They say they want you to be happy I’m telling you I’m not but more importantly they don’t care that I’m not. Read their mission statement. I personally wrote a letter to their president and he did nothing to help me nor did he care. If we would have had the sales rep we wanted and their real VP not left none ...

Beazer Homes responded:
We appreciate your sharing with us and are sorry to hear that your new home experience has not been ideal. Beazer Homes strives for greatness in all we do, so it is especially concerning when we hear feedback from our homeowners like this. We want to ensure that we are building a strong relationship with our homeowners and encourage you to reach out to our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com with any concerns so that we may turn this situation around that you may enjoy your home and beautiful community. Wishing you the best. – Wendy ...

Total Score 1

John

  • Johnathon D.
  • Verified HomeBuyer
  • August 30, 2024
  • Marion, TX

I have purchased multiple homes and this is by far the worst experience I have ever had. There are zero quality checks done by the build team. The laborers come in to do their trade with zero regard for any of the other work that has been done. It is blatantly obvious that Beazer has one concern and that is to have the home built as quickly as possible. I had pointed out many issues during the build process and the builder told me they would address them. It because clear that this was a lie and they only told me what that to buy more time. On closing day I overheard the building manager say ...

Beazer Homes responded:
Thank you for sharing your experience with us, John. We’re sorry to hear that your construction experience did not meet your expectations when purchasing your Beazer home. We want you to know that we have reviewed your concerns with our local leadership team. We understand that the Area Manager, Mike, has been working diligently to address the issues you’ve ...

Total Score 1

Terrible dirty house during walk through - ac was turned down to 60 and all of out vents were sweating which caused mold all over the house plus they had to remove ceiling drywall all through the house plus no water pressure and we still have no wa

  • Bryan B.
  • Verified HomeBuyer
  • August 16, 2024
  • Frankford, DE

Terrible dirty house durning walk through Mold all over ceilings form ac turns down to 60 plus didn’t insulate about duck work Moldy vanity due to a water leak plus more mold Air filtration system is being in bugs that are living in the wet ceiling drywall Sink holes all over the yard front side and back Several windows don’t work Over one month of repairs ans we still have more to go which keeps us home to be here for the repairs Ac unit outside was installed backwards on the outside which is still causing poor ac ventilation I really don’t know what to say because this is so ...

Beazer Homes responded:
Thank you for sharing your feedback with us, Bryan. We sincerely apologize for any issues you’ve encountered with your new Beazer home. Our team has reviewed your account, and we understand that your Customer Care Representative, Greg, has been in touch with you to address your ...

Total Score 1

Quality is absolute garbage.

  • Stuart B.
  • Verified HomeBuyer
  • August 15, 2024
  • Sterling, VA

You read the title. Everything in the home within the first month has garnered scrutiny due to the absolute lack of quality control. Maybe slow your production and revenue stream in favor of customer satisfaction. I heard there’s a buyer’s market on the horizon…would hate to have bad reviews when that comes along.

Beazer Homes responded:
Stuart, we are sorry to hear your experience did not meet your expectations. The team at Regal Chase 2o2 would like the opportunity to extend a helping hand in this matter.  Please feel free to contact the New Home Contact Center at (888) 623-2937 to discuss further. We appreciate your partnership and thank you for choosing Beazer Homes to build your future. -Wendy ...

Total Score 1

Poor Quality

  • Lois C.
  • Verified HomeBuyer
  • August 15, 2024
  • Perry Hall, MD

Cracked pipes. Drainage pipes that are not hooked up. Roofs that leak. Poor quality flooring. Beazer Works for themselves, not their buyer. I won’t even allow Beazer in my home and I’ve only been here for two months. I prefer to pay for quality workmanship going forward. I do everything to discourage people from buying a Beazer built home.

Beazer Homes responded:
Thank you for taking the time to share your experience with us, Lois. We are genuinely sorry to hear that your time in your new home has not met your expectations. With over 30 years in the industry and a commitment to exceptional quality and care in every home we build, Beazer Homes takes feedback like this very ...

Total Score 1

dismissive and obnoxious

  • Mara S.
  • Verified HomeBuyer
  • July 26, 2024
  • Durham, NC

We had so many issues with our home during the build process, at the end nearing closing, and afterward, and it was as if no one was watching and no one really cared. Like asking for things to be correct was a burden instead of quality work being a point of pride. When issues were raised, we were ignored for several weeks and several emails, and then when we brought up the lack of communication and dismissiveness, we were treated like we were hysterical and obnoxious for expecting professionalism. We have had 3 new construction homes before, and never had such an awful experience in our ...

Beazer Homes responded:
I’m truly sorry to hear about your experience. It’s disheartening to know that we didn’t meet the expectations or provide the level of service we strive for as a company, which you deserve to receive throughout the build process and beyond. We strive to deliver exceptional quality and service, and it’s clear we fell short in your case. This very important feedback will help ensure that we continue to improve as a ...

Total Score 1

Builder

  • Anonymous
  • Verified HomeBuyer
  • July 13, 2024
  • Rowlett, TX

The homes appear to be over priced as the quality is average and we've had issues, minor, from day one. Specifically the AC unit leaking, lights in the bathroom going out, and the fireplace not being properly placed in the wall. Also, the homes in the area have dropped about 25-50k which is indication that the homes could've definitely been sold for cheaper.

Beazer Homes responded:
Thank you for taking the time to share you experience with us. We're sorry to hear that you don’t feel the quality of your new home lives up to the pricing. At Beazer, we take pride in being a leader in building quality, energy-efficient homes that are built for what’s ahead. We encourage you to reach our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com with any service requests you may have. Wishing you the best in your new home. - Stephanie ...

Total Score 1

Marcela

  • Marcela C.
  • Verified HomeBuyer
  • July 05, 2024
  • Minneola, FL

I had with Beazer Homes. On 03/05/2024 I was scheduled to sign documents at the title company. However, upon arrival, I had to wait for an unacceptable seven hours due to the fact that Beazer Homes had not provided the necessary survey documents. This delay not only caused significant inconvenience but also resulted in unexpected expenses amounting to several thousand dollars. The situation was further exacerbated by the unprofessional and rude behavior of Kevin Dixon, the Beazer Homes Sales Director. His response to the issue was dismissive and lacking in courtesy, which only added to my ...

Beazer Homes responded:
Thank you for sharing with us, Marcela. We're sorry to hear your experience was not what you envisioned when purchasing your Beazer home. We apologize for the misunderstanding when our VP of Sales listened to your frustrations and attempted to put himself in your shoes and shared his own closing experience. He did not intend for that sharing to be misconstrued as a suggestion for the customer’s family to sleep on the ...

Total Score 1

Bad Experiencing

  • Suneel Babu V.
  • Verified HomeBuyer
  • July 05, 2024
  • Little Elm, TX

Cleaning hand over is worse. 45 days warranty experience is bad

Beazer Homes responded:
Suneel, we apologize for your initial experience with the warranty request process. We understand that your Customer Care Representative is taking care of your pending concerns. We appreciate you providing feedback, allowing Beazer to improve your warranty experience. If there is anything we can assist with, please get in touch with us at (888) 623-2937. - Stephanie ...

Total Score 1

Overall experience

  • Sherita A.
  • Verified HomeBuyer
  • June 19, 2024
  • Richmond, TX

Don’t buy from Beezer as they don’t value customer service .Beezer is all about money and I would never recommend anyone to buy a Beezer home

Beazer Homes responded:
Sherita – We are sorry to hear that you feel this way, as this is not the experience we aim to provide. We contacted the Houston Team to inquire if we can offer any additional support and were informed that your service requests have been completed. While we know we didn’t meet your initial expectations, we look forward to working with you and providing exceptional service. If you ever feel the level of service is not meeting your needs, have general questions, or need to submit service requests, don't hesitate to contact our New Home Contact Center at 888-623-2937 or nhcc@beazer.com. ...

Total Score 1

Worst Builder in the Nation

  • Anonymous
  • Verified HomeBuyer
  • June 12, 2024
  • Richmond, TX

Beazer is the worst builder in the Nation. Customer Experience and Customer Satisfaction isn’t a focus for Beazer. No Accountable and Ownership with Beazer. Communication and Followup is horrible. Beazer doesn’t hold there Employees accountable. Beazer supports employees not doing their job properly. There is lack of Professionalism, Communication, Accountability, Turn time. I wouldn’t recommend anyone to purchase from Beazer.

Beazer Homes responded:
We regret to hear about your experience. At Beazer, we strive to create an exceptional new home journey, delivering quality homes that our homeowners can take pride in. We are committed to resolving any outstanding issues and would appreciate the chance to discuss your concerns further. Your feedback is invaluable to us as we continuously strive to improve the care we provide our homeowners. Please reach out to us at (888) 623-2937 or nhcc@beazer.com. - Daniela ...

Total Score 1

Nightmare Home Purchase: Beazer

  • Randy G.
  • Verified HomeBuyer
  • June 10, 2024
  • Las Vegas, NV

I recently closed on a new home built by Beazer located in Las Vegas. I am writing to express my extreme dissatisfaction with the quality of service and attention to detail exhibited Beazer. When my family and I embarked on the journey of purchasing our dream home, we entrusted Beazer to provide us with a residence that matched our vision and expectations. However, what should have been an exciting and joyful experience has turned into a nightmare filled with frustration and disappointment. Shortly after moving into our new home, it became evident that several crucial mistakes had been made ...

Beazer Homes responded:
Thank you for sharing with us, Randy. We're sorry to hear your experience was not what was envisioned when purchasing your Beazer home. However, we are glad to see your customer care team at Sage Reserve at Skye Hills has been working diligently to address your reported areas of concern. Please feel free to reach out to the New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com with any concerns that we may turn this around so you may enjoy your home and beautiful community. Wishing you the best. – Wendy ...

Total Score 1

Feeling Trapped

  • Michael F.
  • Verified HomeBuyer
  • May 14, 2024
  • Durham, NC

I will limit my comments here; (1) I was not aware until I read the fine print that Model homes represent prototypes or ideas, and necessarily the home that will be built for you. (2) Read section 9 of the contract -- very important -- I only skimmed it and it cost me. (3) Always ask for in writing a copy of the plat map of the lot you are purchasing; I asked many times but only received the actual lot map at closing. This came back to bite me. (4) I constantly felt at odds with the company, as in; the company wins and you the customer lose situation. This seems odd to me, ...

Beazer Homes responded:
Michael, thank you for reaching out to share your feedback. We apologize for any misunderstandings presented in your new home journey and have shared your comments with our team. We hope that you are settling in and enjoying your new home. Know that our team is always here to help. If you have any questions or need our assistance, please reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 1

Problems in the first week of move in

  • Mary L.
  • Verified HomeBuyer
  • April 30, 2024
  • Perry Hall, MD

Had major leak issues with 2 of the 3 toilets in our brand new home. All three toilets were installed incorrectly. Contacting Beazer personnel was useless.

Beazer Homes responded:
Thank you for sharing with us, Mary. We are sorry to hear your experience was not what you envisioned when purchasing your Beazer home. However, we are glad to see that our production and customer care team at Gatherings at Perry Hall Place were able to address your concerns quickly. Please feel free to reach out to our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com for questions or concerns. From all of us here, we thank you for trusting us to help build your future. – Stephanie ...

Total Score 1

Repairs

  • Singh Family Living Trust. M.
  • Verified HomeBuyer
  • February 13, 2024
  • Houston, TX

All three buildings are having broken pipe problem. The water damage in my unit is going on close to three weeks and still proper repairs are not done . Very upset about it .

Beazer Homes responded:
We appreciate your sharing with us and are sorry to hear that your new home experience has not been ideal. However, we are glad to see your customer care team at Gatherings at Westview has been working diligently to address your reported areas of concern. In the event you have questions, please feel free to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. – Wendy ...

Total Score 1

Disappointment from the start

  • Richard S.
  • Verified HomeBuyer
  • February 13, 2024
  • Westfield, IN

Our experience with Beazer Homes has been bad from the start. Communication from the start was poor and it remained poor throughout. The actual build was subpar, they used crooked boards, bowed boards, primary bathroom doors were placed in a secondary closet, door pegs were placed where no doors were located, crack in the ceiling, cabinets were a disaster. Wiring for lighting was not working, only one wire was hot so we can only use our ceiling fan, not the light. Shower door leaked until someone came in and said whoever installed it initially did a crap job, he had to take the shower ...

Beazer Homes responded:
Richard, we're sorry to hear that your experience did not meet your expectations. At Beazer Homes, we are dedicated to providing outstanding customer care. We are glad to see that your customer care team at Lancaster have been able to work with you to help resolve your concerns. We encourage you to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty with any questions. - Roland ...

Total Score 1

Horrible Experience!

  • Ethar O.
  • Verified HomeBuyer
  • February 06, 2024
  • Cypress, TX

I wouldn’t recommend anyone this builder. The amount of misinformation I have received was ridiculous. The partners that they work with are the same way which explains why they are partners. I found out I am not the only one to get screwed at closing. For anyone associated with the military you will be treated poorly like how I was.

Beazer Homes responded:
Ethar, we are sorry to hear about your experience and appreciate you bringing this to our attention. At Beazer Homes, we value all feedback received from our homeowners. Your feedback will be used to shape our team's approach towards achieving excellence in our customer care. If you require further assistance, please feel free to contact our New Home Contact Center by calling (888) 623-2937, emailing nhcc@beazer.com, or visiting our website at www.beazer.com/warranty. We are grateful for your feedback and look forward to building a long-lasting partnership with you. - Jordyn ...

Total Score 1

Elasmar

  • Nader E.
  • Verified HomeBuyer
  • November 29, 2023
  • Carrollton, TX

They use cheap materials such as cheap paints cheap bath tub , cheaper brand bathroom fixtures , They didn’t leave enough space between my house and the Nighbor house and it’s muddy all the times , bad finishes such as the trimming , you can see the tip of the nails on the window trimming covered with the semigloss paint , cheap quality oven microwave they refuse to find solution for the muddy area between our house and the Nighbour , they the one who built the Nighbour house too , it need French drainage to get ready of this muddy situation , they refuse to fix the window trimming problem

Beazer Homes responded:
Nader, thank you for sharing your feedback with us. We're sorry to hear that you've experienced some dissatisfaction with your yard and windows. We encourage you to reach our New Home Contact Center with any concerns you may have. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or on our website at www.beazer.com/warranty. Our customer care teams are dedicated to providing you with a quality home and a service you can be proud of. We look forward to working with you in turning this experience into a positive one. Best wishes in your new home. - Roland ...

Total Score 1

Very Bad Experience

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2023
  • Carrollton, TX

No response from builder Before closing - lot of work that were pending were promised to be done after closing, builder vanished (though he said he will be there for 45 days) and then the warranty will jump in.....

Beazer Homes responded:
Thank you for bringing this matter to our attention. We are sorry to hear we did not meet your expectations as we always strive to provide our homeowners with the best possible experience. We would like to offer further assistance regarding your requests. Please reach out to our New Home Contact Center by calling (888) 623-2937, emailing nhcc@beazer.com, or visiting our website at www.beazer.com/warranty. We are looking forward to the opportunity to work with you soon. - Jordyn ...

Total Score 1