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Beazer Homes

Beazer Homes Reviews

What Homeowners Have to Say About Beazer Homes.

Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 5856 homeowner reviews to learn why they are the right team to build your new home.

Beazer Homes

has 4.5 out of 5 stars in All Areas

5856 Reviews in All Areas

Star Rating Breakdown

5 ★ 4306

4 ★ 625

3 ★ 402

2 ★ 225

1 ★ 298

Customer Reviews

AC wasn’t working they didn’t clean out the garage my cabinets is not in right and Lot me of other thing not done right

  • Maxine B.
  • Verified HomeBuyer
  • May 03, 2022
  • Crandall, TX

Not going to say anything at this time

Beazer Homes responded:
Thank you for providing this feedback, Maxine. We apologize if your home did not meet your expectations. We strive for excellence in everything we do. Thank you for taking the time to submit your concerns to our warranty department. We show that your A/C issue was quickly resolved and your cabinet concern is being addressed. We look forward to working with you on this matter and building a strong relationship going forward. - Roland ...

Total Score 1

Not enough communication after purchasing..

  • Ignacio R.
  • Verified HomeBuyer
  • April 26, 2022
  • Visalia, CA

Few items need to be addressed.. sent email out but no reply I’ll keep waiting I guess

Beazer Homes responded:
Thank you for reaching out, Ignacio. Please know that we have a dedicated customer care team here to assist you with the concerns you are experiencing in your new home. Unfortunately, we have not received your email mentioned and were unable to reach you. At your convenience, we are available anytime at nhcc@beazer.com or (888) 623-2937. We look forward to speaking with you soon. - Daniela ...

Total Score 1

The sales rep was very helpful

  • Karamo M.
  • Verified HomeBuyer
  • April 19, 2022
  • Jessup, MD

We are very disappointed with the quality of painting at our house. The paint is already fading off or as u see a little stain and try to wipe it you can literally see the bare cardboard or the wall. It is clear they did only a single layer of paint throughout the house. This is terrible compared to our previous house we built from Ryan homes. We thought Beazer was way better than Ryan homes. We are very disappointed. Also as soon as we moved in we started steeping on needs on the staircase and had two incident where kids were injured and I️ personally and was bleeding.

Total Score 1

Until now, not everything will be complete

  • Nady S.
  • Verified HomeBuyer
  • April 12, 2022
  • Murfreesboro, TN

Until now, not everything will be complete

Beazer Homes responded:
Thank you for this review, Nady. We appreciate you taking the time to speak with us today. We are happy to know that you are working with your local Beazer team to get these items addressed. We look forward to having them resolved in the near future. - Roland BeazerHomes

Total Score 1

Terrible Experience

  • Anonymous
  • Verified HomeBuyer
  • April 12, 2022
  • Apollo Beach, FL

I had a terrible experience, things are still not repaired that were pointed out during the build in October and November of last year. I was never sent update or progress reports on what was happening or what to expected. When they've come to repair things they've created more damage, things actually look worse then they did before the repairs. I would never again choose to build thru Beazer home, I'm not even sure if I will ever have a new home build with the experience I had and am having with Beazer.

Beazer Homes responded:
We would never want a homeowner to feel this way. Our dedicated customer care team at Beazer would like the opportunity to address the concerns you have described. Please reach out to the New Home Contact Center at (888) 623-2937 or nhcc@beazer.com so that we can assist with improving your experience. - Joanna ...

Total Score 1

Struggle to get things done

  • Shefali P.
  • Verified HomeBuyer
  • March 29, 2022
  • LAWRENCEVILLE, GA

This Builder does not care about its customer, but just make money by selling the house and moving on to the next project, something that could have taken a few months, ended up being a year-long project with 3 contractors(in real-world you only need one) and poor quality, not good finish and least concern about our safety, our house was right on the edge of the highway. They are not even concerned about our safety and would not even build us a fence for safety reasons. Overall worst experience ever!!!!!!!!!

Beazer Homes responded:
Shefali, we are saddened to hear about your experience and would like to help. We have made management aware of your feedback, and the local warranty team is working on servicing the concerns needing attention. Beazer appreciates the opportunity to address the items in your home that fell short of your expectations, and we hope to improve your experience. Should you have any questions, please contact our New Home Contact Center at (888) 623-2937 or email at nhcc@beazer.com. - Joanna ...

Total Score 1

Disappointed

  • Nancy B.
  • Verified HomeBuyer
  • March 15, 2022
  • Cypress, TX

We love our house and the location. We were however disappointed in the shape of the house at closing. While the work on the exception list was completed, the house was not clean and the finishing trims were sloppy and not addressed. There is paint and caulk on our tile, the trim painting is very poor and messy. Our upgraded sink was used to wash enamel paint by the painters. It still has stains. Our concrete on our driveway has damage from work vehicles. The irrigation system had 4 buried sprinkler heads we found. The house next to ours is higher and water drainage is an issue. There ...

Beazer Homes responded:
Nancy, we love to hear that you love your house and the location of the Bridgeland community. Thank you for taking the time today to discuss with us how your home quality could be improved and allowing our customer care team the opportunity to improve your experience. A service request has been created for the items reviewed, and your local warranty representative will be contacting you with the next steps. Should you need any further assistance, the New Home Contact Center can be reached by email at nhcc@beazer.com, by phone at (888) 623-2937, or on our website at www.beazer.com/warranty. From all of us at Beazer, welcome to the neighborhood. - Joanna ...

Total Score 1

Beazer Homes - Not good quality.

  • Anonymous
  • Verified HomeBuyer
  • February 21, 2022
  • Nolensville, TN

Not good quality. Please improve your quality

Beazer Homes responded:
We take pride in the quality of our construction process and are committed to delivering Surprising Performance in each Beazer home. We are sorry to hear that we have fallen short of your expectations and would like to help. Please reach out to us at nhcc@beazer.com or (888) 623-2937 so that we can assist in addressing the concerns you are experiencing in your new home. Thank you. - Daniela ...

Total Score 1

Delay delay dirty incomplete house

  • Matthew N.
  • Verified HomeBuyer
  • February 15, 2022
  • Crandall, TX

Delayed multiple months from initially quoted build time, house was not complete, very little care or response from the sales agent, builder, or company. We had paint on every window and all over the flooring. The house was obviously not cleaned, big muddy boot prints left in the carpet, drywall dust all over everything, nails and screws had to be picked up up all over the property. Our ac unit was not connected to electricity and took 3 different visits from the electrician to fix, they still have not properly installed the breaker for it. Several paid upgrade options were not installed ...

Beazer Homes responded:
Matthew, we want to apologize for the experience you have described and for anything that we missed. A member of our team will be reaching out to you to help with any pending items or new claims you may have. Please know that our team is here to help and happy to assist you. We appreciate you reaching out to us and look forward to speaking with you soon. - Daniela ...

Total Score 1

Holes in the house and mouse running around inside the house

  • Lilian O.
  • Verified HomeBuyer
  • February 09, 2022
  • Katy, TX

I have owned new home before this time with this company the house is full of holes and now it’s been one week and all I see is mice and I’m already fedup with the house the garage has a hole and I’m expecting a snake soon. it’s not ok

Beazer Homes responded:
Lilian, we are so sorry to hear this. A member of our team will be reaching out to help get this addressed as quickly as possible for you. We want to thank you for choosing Beazer for a second time and look forward to getting you back to enjoying your new home. Thank you. - Daniela BeazerHomes

Total Score 1

Beazer Homes - They do not comply with the contract

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Wake Forest, NC

They do not comply with the contract

Beazer Homes responded:
We would like to assist you with any pending concerns and apologize for any frustrations experienced. Please reach out to us at nhcc@beazer.com or (888) 623-2937. We look forward to hearing from you. - Daniela BeazerHomes

Total Score 1

Beazer Homes - Bad and bad, disappointed.

  • Hernady C.
  • Verified HomeBuyer
  • December 09, 2021
  • Kissimmee, FL

Bad and bad, disappointed. many flaws and details.

Beazer Homes responded:
Hernaday, we are sorry to hear this and would like to help. We missed you today but our New Home Contact Center is here and available at any time to assist you with your warranty concerns. Please reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela BeazerHomes

Total Score 1

Beazer Homes - Once you moved in, they don’t care about the homeowners and the

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2021
  • Visalia, CA

Once you moved in, they don’t care about the homeowners and the builder representative in the area is very good in ignoring your concerns.

Beazer Homes responded:
We are sorry to hear that you have been unable to get in contact with our team. Please reach out to us when you have a moment. We have a dedicated customer care team here to help with any concerns that have come up with your home. Our team can be reached anytime by calling (888) 623-2937 or emailing nhcc@beazer.com. - Daniela ...

Total Score 1

Customer Service/Craftmanship Subpar

  • Naomi K.
  • Verified HomeBuyer
  • November 23, 2021
  • Katy, TX

I would not recommend this builder. The finished product was not high quality craftsmanship. It’s a business as stated to me from the Construction Manager. Look elsewhere if you plan on purchasing a home for 300k plus.

Beazer Homes responded:
Our commitment to quality and innovation is to deliver our homeowners a safer and more comfortable home. Naomi, we are sorry to hear that you're not pleased with your new home's quality. We would like to help address any concerns or questions you may have. Please reach out to us at nhcc@beazer.com or (888) 623-2937, and our team will be happy to assist. Thank you. - Daniela ...

Total Score 1

Lack of Communication/Issues with the home/

  • Daniel G.
  • Verified HomeBuyer
  • October 27, 2021
  • La Porte, TX

There were many issues, most were addressed, some were not. When the sod was installed, it was not installed on an "even" grade, back yard hold water. It was full of ruts and dead grass. Brian (construction supervisor) stated that it was, but the lawn crew had mowed it after having the sprinklers on for 2-3 days. They tried to "roll" the grade, but on a dry day, so it did nothing. So, my backyard is still full of ruts, deep enough where my wife tripped. Next was the "paint" issues. I had the carpet pulled up upstairs and on the stairway. Come to find out on the stairway, the painters "did ...

Beazer Homes responded:
Daniel, we pride ourselves on providing a quality experience all the way through - both with the quality of your home and the service provided. We are sorry to hear that your landscape and paint concerns have not been resolved with our customer care team and would like the opportunity to help. Please reach out to us through our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. We look forward to speaking with you and providing our assistance. - Joanna ...

Total Score 1

This new home from Beazer Homes does not feel like a new home. Where is the quality promised by Beazer homes????

  • Stanley L.
  • Verified HomeBuyer
  • October 27, 2021
  • Murfreesboro, TN

If buying a home from Beazer homes, please make sure you do a walk through every week to make sure your home is build properly and you are getting what you pay for. If not, you will be buying a home that will needs thousands of dollars worth of work after you close on the home. True this is a sellers market, but buying a brand new home from a well known builder should not come with any headaches after closing and moving in. New home sellers/builders such as Beazer Homes should spend more time inspecting the homes before the allow their buyers to do a walk through and wasting their times. The ...

Beazer Homes responded:
Stanley, we apologize for the items mentioned that needed our attention after moving into your new home. Our team will be working to assist with these items as quickly as possible for you. We appreciate you taking the time to meet with our Nashville area Director of Customer Care and allowing us the opportunity to help address your concerns. If you have any questions or would like to speak with us further, please reach out to nhcc@beazer.com or (888)623-2937. - Daniela ...

Total Score 1

I was lied to and punch list has not been completed

  • Betsy B.
  • Verified HomeBuyer
  • October 19, 2021
  • Hendersonville, TN

This was a poor experience

Beazer Homes responded:
Betsy, our goal is to provide a great experience for all of our homeowners. Our team is here to help and would like to make sure we address the any items that are still pending. Please reach out to us through our New Home Contact Center at (888) 623-2937, and we would be more than happy to assist. Thank you. - Daniela ...

Total Score 1

Beazer Homes - Worst experience ever.

  • Michael A.
  • Verified HomeBuyer
  • October 19, 2021
  • Queen Creek, AZ

Worst experience ever. Poor workmanship and no communication from beginning to end

Beazer Homes responded:
Michael, thank you for reaching out and for speaking with one of our Customer Advocates to share your concerns. We apologize that we fell short of your expectations but are glad to know that our team has helped resolve the issues at hand. Should you ever need to reach us in the future, please contact us at (888) 623-2937 or nhcc@beazer.com. - Daniela ...

Total Score 1

Questionable business practices and substandard quality

  • Dustin O.
  • Verified HomeBuyer
  • October 12, 2021
  • Zionsville, IN

I paid nearly 420k for my home. I found overpaid 419k. My house has bowing walls, chipped corners, sloppy paint, uneven floor, cracked shower, deteriorating siding, uneven brick, etc I could go on for hours.

Beazer Homes responded:
Dustin, we appreciate your feedback and are sorry to hear that you feel this way about your new home. We would like the opportunity to help with any concerns you are experiencing. Please reach out to our New Home Contact Center at nhcc@beazer.com or (888) 623-2937 for us to further assist. Thank you. - Daniela ...

Total Score 1

Beazer Homes - Worst experience of my life.

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Arlington, VA

Worst experience of my life. Not much else to say

Beazer Homes responded:
We are always working to improve our practices, to leave our homeowners with a great lasting impression from their home-building experience. We are sorry to hear that things did not turn out this way for you and would like the opportunity to help. Please reach out to us at nhcc@beazer.com or (888) 623-2937. We look forward to hearing from you and assisting with your concerns. Thank you. - Daniela ...

Total Score 1

Bad customer service

  • Henry G.
  • Verified HomeBuyer
  • October 12, 2021
  • Manvel, TX

Raccoons in the attic, I has cost me me money out of pocket, to take care of

Beazer Homes responded:
While cute, a home is no place for raccoons, and we are so sorry to hear that you had to experience this. In reaching out to our team at Bluewater Lakes, we understand that they have assisted you with this unexpected and unfortunate situation. We hope that everything goes much smoother for you, as you continue to settle into your new home. If you have any questions or further concerns that come up, please reach out to us at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...

Total Score 1

Incomplete work

  • Anonymous
  • Verified HomeBuyer
  • October 04, 2021
  • Charleston, SC

Multiple delays in closing for 6 months and still the house isn't completely finished, 2 months after closing. Time will tell if this house was worth the hassle of a new build because I think I got the "rustic" style home with exposed nails, trim that doesn't line up, and splintered ends. Not a good experience.

Beazer Homes responded:
Thank you for reaching out about your experience. We apologize for the frustrations you have encountered with your new home. We pride ourselves on delivering a quality home while providing great customer service to our homeowners and would like to help address your concerns. Please reach out to us at (888) 623-2937 or nhcc@beazer.com at your earliest opportunity. We look forward to hearing from you soon. - Daniela ...

Total Score 1

Disappointed

  • Walton B.
  • Verified HomeBuyer
  • September 28, 2021
  • Hendersonville, TN

The builder used low quality materials throughout the home. The team did not make promised and warranted repairs, ignored requests, and failed to communicate. Buyer be ware!

Beazer Homes responded:
Walton, it's disheartening to hear that we have not met your expectations. We pride ourselves on the service and quality we deliver and would like to help. We understand that communication is key in providing a great experience, and we are sorry to hear that you have had difficulty reaching our team. A member of our team will be reaching out to ensure that your concerns are addressed. Please also know that we can always be reached through our New Home Contact Center by calling (888) 623-2937. ...

Total Score 1

Nightmare

  • Edgar L.
  • Verified HomeBuyer
  • September 28, 2021
  • Visalia, CA

What the buyers need to know it’s: don’t ever buy a house from Beazer homes,they’re really bad builders and when you ask them to fix it they are upset, I got proof of what I’m saying whoever wants to see all the mistakes an my house are welcome to see it.

Beazer Homes responded:
Edgar, we would never want a homeowner to feel this way. Our team is here to assist you with any questions or concerns you may be experiencing in your new home. A member of our team will be reaching out to you to further discuss your experience and ensure that any items needing our attention are properly documented for you. - Daniela ...

Total Score 1

Beazer Homes - Home was not completed, home was not clean, paint was not completed

  • Quincy E.
  • Verified HomeBuyer
  • September 28, 2021
  • Roswell, GA

Home was not completed, home was not clean, paint was not completed

Beazer Homes responded:
Delivering a quality home to our homeowners is our top priority. Quincy, we are sorry to hear of the items that were not completed prior to your move in. Our team is here to help address your concerns and we appreciate you allowing our Atlanta area Customer Care Manager the opportunity to assist you. If you have any questions or concerns about your home in the future, please reach out to us at nhcc@beazer.com or (888)623-2937. - Daniela ...

Total Score 1

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