Beazer Homes Reviews

Many good features with the house but also many deficiencies. Toilets had the bowl 14-1/2 inches off the floor which does not meet the ADA minimum limits. Like sitting on the floor. We had to replace the toilets. Salesman showed us the shower we were getting in the sample house. Well it was deficient and we had to replace the shower head system. Salesman said just because it was in the sample home doesn't mean we would get the features. The alarm company always puts a module in the master bedroom. Our bedroom doesn't have a phone line. All ventilation outlets and return air filter are the wrong size and the outlets and filter do not fit and cannot be regulated. I signed a document showing a double sink in the kitchen. We got a single sink. Two overflow valves drain into the garage. Salesman said the garage is not the house so it's OK. The house has no shower cutoff valves. Salesman said none of the houses have any so it's OK. Back yard is to steep to cut the grass. Salesman said the home owners association will cut it because it's in their right-of-way. Not true. No one will cut the grass. Salesman showed us the screened in porch we would get. Well we didn't get the screen. Etc. / etc. ... More

Builders are good, but staff must be in better integrity and coordinate their communication systems so as to not send the same documents 3-4 times. It held up the home buying process and creating many inefficiencies throughout. We like our home!

Sales team was great, but house was rushed to build. Had 2 water leaks in my first week in the house. I also have some flooring lifting upstairs. Quality is surely not a priority.

The buying portion was great. However, we have seen nothing but inconsistency from home to home, even the same model being built next to us isn’t done the same. It seems as though some folks are offered a ‘secret menu’ with different options that we wished we’d have known about while building. Very disappointing. We also figured out that your builder doesn’t care about any issues you have with your home once you’ve filled out a survey on how he did. We also were told we couldn’t adjust certain things, while the home next to us has those adjustments made to it, which is being built after our home. Luckily there’s a warranty for a year even though we closed early on this summer and still have yet to receive a warrant booklet. ... More

My husband and I are first time homeowners. We moved into the community because it was close to the military base where my husband is stationed. However, from the get go there were issues delaying the house completion date making us close a week later then planned. The concrete has multiple cracks and the front of the house has a chunk missing which has still not been fixed. Cracks in the doorways were never fixed even though they were taped to be fixed, the plumbing was not hooked up under the kitchen sink and to the refrigerator causing a large puddle of water to pool upon move in, I am still missing toilet roll racks and towel rack in both of my guest bathrooms. I have been complaining and put in work orders since July. It is now October. Benito, the care manager makes you think he cares until you complete a survey on him and then you never hear from him again. He makes verbal promises and then breaks them. As a first time home buyer, I am disappointed in this experience and will be sure to never buy a beazer home in the future due to the poor service. ... More

Cannot pick the same exterior color of your neighbors next to you is silly and ridiculous. We pay for the house but we cannot pick what we want is suck. Builder explained it is City Ordinance is a lie.

bad attention, they do not solve problems

Selling experience was good. Building guidance throughout the process is was average. But the main reason I’m giving a 2 star rating on a respectable and reputable builder as Beazer is for the poor quality finish. We are happy for our beautiful home but extremely disappointed by the quality given in such a costly house.

Its ok . not a great experience.

The finish work on our home is terrible. During our final walk the home was practically pushed on us as the contractor said that we would find things overtime and he would address and fix them later. We have a list that keeps growing as we have found many mistakes made in the finish work. Bill has been great to work with and has assured us that he will get the items fixed. Thanks Bill!

I bought a beautiful model in a lovely Beazer neighborhood. Our sales experience was fantastic - everything upon inspection through the first 30 days has been a mess! Countless repairs required, broken (new) appliances, electrical issues all over the home, inconsistent follow up, weeks to complete repairs. It has been 45 days with several issues still not resolved. Shop your builder and get feedback on how they handle post move in issues!

Don’t get me wrong, the people I’ve dealt with associated with Beazer homes have been friendly, professional, and helpful with regard to the home buying process. However, upon purchasing the home, and after walkthroughs where we told that blemishes we observed would be fixed before we got the keys....didn’t get fixed before we got our keys. Since that time Beazer has outdone itself to ensure things we’ve noticed around the house are being fixed, but I feel that when you pay what these homes cost ($500k+) there shouldn’t be as many issues with a BRAND NEW build. Doors should close properly, door knobs shouldn’t come off just by opening the door, and counters shouldn’t be scratched up after they’ve been “smoothed”. I’m generally unhappy when it comes to the home and I shouldn’t be. I should be ecstatic about our new home, and highly recommend it to other people but I don’t and won’t do that. ... More

wanted to paint garage floor prior to moving in. could not get the keys prior to moving in even though house was finished and absolutely nothing going on five days before moving in. i would have gladly signed a waiver in case something happened and we couldn't move in. just too much for you people to handle !

It wasn't as we expected. There are so many quality and customer handling issues.

Feels like home sold AS IS. Filed for warranty claims as soon as home is closed. However, Not all defects / warranty are addressed. Some claims not even addressed for near 3 months. I have received emails stating the claims are completed and file closed but without even looked at. Have contacted Beazer home warranty team, but is ignored. Very disappointed for this builder. Also, the building quality is just average, especially the design. The power socket are in the same circuit which means unable to use them at the same time cause the breaker in the main panel will trigger leaving whole area blacked out. Noise blocking is not as good as expected. I feel like live next to the street where every thing is heard loudly inside. Very annoying / irritating especially during the sleeping hours. ... More

This was our first experience building a home, and unfortunately, it was extremely stressful and at times very disappointing. From the beginning, there was a clear lack of consistency, accountability, and oversight throughout the process. During construction, we were assigned multiple construction managers and supervisors, some of whom we never even met. Brent was excellent, but he was moved off our project. Benito was ineffective and unprofessional, and Cameron repeatedly failed to follow through on what he said he would do—something we have documented. The only individual who truly supported us and helped correct issues was Mike. Without him, the outcome would have been far worse or we would have walked! If we had not visited the home weekly, it would have been built incorrectly. We—not Beazer—caught serious construction issues, including different plans stapled inside the home, an incorrect garage height that we paid extra for, and kitchen elements that did not match what was contracted and even the AC unit was being installed on the wrong side of the house. When these issues were brought to sales, the response was simply to “leave it to warranty,” despite the fact that these were construction errors, not warranty matters. There was no true supervision of any of the trades and no real punch-list process. Many of the issues WE identified throughout the build were later labeled as “exceptions.” At one point, someone in construction told another buyer that our home “built itself,” which is mindboggling. This is completely inaccurate, the house was build and fixed due to my husband and I being on top of things. We conducted 1-2 weekly site visits and held the process together ourselves. The trades companies was also concerning. We frequently observed entire families—including aunts and grandmothers—performing work such as painting, caulking but the quality was poor. This further highlighted the lack of oversight and quality control. Our experience with sales also deteriorated after the contract was signed. Lauren was professional prior to signing, but her demeanor changed afterward when we kept asking questions and pointing out errors. I was verbally labeled and profiled, something I have never experienced before, and it was entirely unacceptable. When we received the keys to our home, it was filthy and had not been cleaned. The only “cleaning” that occurred took place approximately three weeks before closing, during my scheduled third-party inspection. While my inspector and I were present, a family was inside the home using a leaf blower and doing a squeegee mop. They should not have been there at all, as this was my paid inspection time. There was a sign saying there as an inspection happening. We even had to tell them to stop using water to conduct our inspection several times. The day we closed and recieved the keys, I was forced to clean the home myself at 4:00 p.m.. We had deliveries scheduled the next day. Since then, I have seen a neighboring Beazer homes close, and they are spotless and professionally cleaned, basically a true Welcome Home! We and our home were not given the same treatment. We haven't received no explanation, no remediation, and no acknowledgment of the disparity and we closed 11/2025. We invested over $600,000 in this home and, at closing, received a promotional cutting board, and keys to a dirty house. At minimum, I should have received a professionally cleaned home or a paid voucher for them to come and clean. This experience raises serious concerns about quality, consistency, and customer treatment. We love our home, but did not like what we went through. Beazer needs to do better. ... More

We are happy with the after-sales process, which involves the construction manager, and he was a champ. This rating reflects only our sales experience; nothing else.

It was very great experience and lot of support and help from Sanjeev. I really appreciate his help and I say 10/10 for him.

Absolutely horrible to start with. had a small accident on the first day in house we’re looking for ice in the refrigerator. This was the new appliance provided by Beazer could not figure out it was useless and we found what they provided is a 20 2012 model in 2025 furthermore, the cooktop died in three days and they asked to call the customer care they picked up the call in three hours and they will come on December 2. This is the most terrible kind of appliance provided by the home builder.

I have been seeing multiple issues at my home. I don’t think you have did proper inspection. You were so hurry for selling but don’t complete proper inspection. I don’t want to recommend beazer anymore

I have bought several homes before including two new homes. But buying home from Beazer is the worst experience I have had. They rushed to build the homes with many problems including cracked sink and cracked tub and numerous other issues. The repair was slow and and I have to check with them multiple times to get it resolved. One repair issue was communicated almost two months ago and still didn't get resolved. I regret deeply buying home from Beazer Homes.! This is one of the biggest mistakes in my life.

Only had issues after issues since i bought this house. first it was A/C pan leaking, then garage door issue , then insulation / cooling issues, now i'm dealing with drainage issue, there is no drainage on one side of the house, so all the water pooling on the side of the house and around the fence, smells very bad and lots of mosquitos , Right side had a drainage but fully clogged , not water comming out of the drain!! put in request with builder and builder agreed to put a drainage but they still haven’t send anyone to fix this issue, kept having to message and call builder to get an update from “warranty” person, feels like they are in no hurry to fix this issue, i got kids at home dealing with this smell and mosquitos , i should have done my research before purchasing a beazer home, there is zero quality control , I would not recommend a Beazer home!!! ... More

My experience with Beazer Homes has been very challenging. My build was scheduled for six months but ultimately took 9.5 months. In the week prior to closing, Beazer attempted to complete two to three weeks’ worth of finish work in just a few days. On the day of closing, major components such as the gas meter and water softener were installed only hours before signing, leaving limited opportunity for complete system testing. Since moving in, I have identified more than 200 warranty items, several of which have prevented me from fully settling into my home even two months after closing. I have also experienced multiple failures of the air conditioning system, which is a significant concern in Arizona’s climate. During the build process, there was noticeable turnover in the staff assigned to my home (two different construction managers and changes in sales team assignments), making it difficult to maintain continuity and effective communication Although Beazer has made efforts to address warranty items, progress has been slow, with subcontractors often missing scheduled appointments. This has caused ongoing disruption and considerable lost time for me. I sincerely hope Beazer improves its quality control, oversight, and staffing consistency so future buyers do not face similar challenges. ... More

From day one, this experience has been marked by deflection, evasion, and a clear imbalance of power. I wasn’t allowed to inspect the home before committing — issues like a cracked garage slab and mismatched fixtures were only visible through windows. David blocked walkthroughs, and when I canceled, Keith refused to commit to any timeline. Despite that, Beazer deposited my earnest money before the end of my 5-day review window — and then forced me to wait weeks for a refund based on non-existent contract clauses. After reluctantly restarting the process, things only got worse post-closing. HVAC miswiring was discovered — my outdoor unit was connected to a neighbor’s breaker, something Beazer denied until we proved it ourselves. HVAC still doesn’t cool properly, and it's now confirmed that Beazer installed 2-ton units in ~30 of the largest Phase 2 condos, while Phase 1 homes got proper 5-ton systems. When we raised this, they fell silent. I’ve received no engineering review, no duct correction, and no explanation. To make matters worse, Beazer still controls HVAC access months after closing, likely running down the 10-month warranty clock while homeowners remain in limbo. Their field rep, Manuel, dismissed serious appliance failures (e.g., microwave burning rice, oven failing to toast) by suggesting I “buy a rice cooker” or “get a toaster” — all while KOAM confirmed the issues but offered no fix. Emails to Beazer's production team, customer care, and even the NHCC go unanswered. When they respond, it’s with vague statements or handoffs that lead nowhere. The HOA turnover has also been stalled, despite the legal occupancy threshold being met over six months ago. This isn’t about small cosmetic issues. It’s about how a national builder weaponizes process to dodge accountability — from contract to construction to warranty. If you’re considering Beazer, read their glossy promises, then ask what happens when something breaks. Because when it does, you’re on your own. ... More

I feel like the house will fall apart in one year The customer service is awful. I have moved in this house for 2 months I don’t have the mailbox key l know I have a lot of bills in there I contacted several people to resolve this problem from hoa to office and even builder no response this is only the small issue I hate to talk about the main issues that is embarrassing for the new house it is so unconvinient To after all moving hassles they have to tear the walls to try to fix the problem I don’t know what kind of design this house has the light switch for the bathroom is inside away from door even the person who lives there has to look for the switch if he doesn’t fall and hurt himself The humidity in the house is so much that l have to empty the dehumidifier at least 3 times a day I think the house needs to be tear down and build again. ... More