Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 6062 homeowner reviews to learn why they are the right team to build your new home.
Beazer Homes
has 4.5 out of 5 stars in All Areas
6062 Reviews in All Areas
Customer Reviews
Unwilling to follow up with the things that are wrong or broken!!
- Anonymous
- Verified HomeBuyer
- September 28, 2021
- Fallbrook, CA
Friendly during sales process but after the fact, they are so many people pointing the finger at every one else it’s ridiculous. We have two different sytyle of cabinets in our kitchen and no one has bothered to fix the problem. The door for the Master bedroom was cracked prior to us moving in, and no one has bothered to update us regarding this. Our Solar system after 3 months does NOT WORK, and has never been tested! Now we have to wait for Tesla to come out and that’s another month! We are paying for our system that we cannot use and paying for electricity that we should be getting ...
Beazer Homes responded:
We are sorry to hear about the issues you are experiencing in your new home, and we would like the opportunity to help address your concerns. Please reach out to our New Home Contact Center at nhcc@beazer.com or (888) 623-2937, and we would be happy to assist you. We look forward to speaking with you soon. - Daniela ...
Total Score 2
Beazer Homes - It was definitely a journey I learned from, and not in a good
- Fatema H.
- Verified HomeBuyer
- September 28, 2021
- Katy, TX
It was definitely a journey I learned from, and not in a good way!
Beazer Homes responded:
Fatema, delivering a memorable home building experience for our homeowners is important to us. We are sorry to hear that you were not pleased with your new home journey, and we would like you to know that we are here to help with any concerns you may have. At your convenience, please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 2
Constant fixes and patch ups
- Jason C.
- Verified HomeBuyer
- September 07, 2021
- Visalia, CA
I would never recommend beezer. I'm sorry to be this blunt, but this is my first home purchase and I regretted it from the first walk through. The workmanship is awful they have had to do repeated repairs and they just stopped doing the repairs half way though. I get a lot of promises but no follow through or just flat out lies.
Beazer Homes responded:
Jason, we want to thank you for reaching out to share your experience and apologize for what you have described. It's disappointing to know that we have not met your expectations, and we want to help address any pending items that remain. We missed you today, but we would like the opportunity to speak with you. Please reach out to us at (888) 623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 2
House not fully completed
- OLIVER T.
- Verified HomeBuyer
- August 31, 2021
- LAWRENCEVILLE, GA
House not fully completed and cleaned at closing, it's been over 45 days since we closed and we are still trying to get thing done. Squeaky floors, tile work looks barely professional, visible drywall seams, Buying experience is great but not much support after close so don't close unless your home is fully completed.
Beazer Homes responded:
Oliver, we appreciate you reaching out regarding the pending concerns with your home. Our goal is to have all identified items completed before your move-in day. We apologize that this did not occur and that you have experienced additional delays in having things addressed. Please know that we are here to help and that our team will continue to assist you through our warranty services. We attempted to contact you today to make sure we have noted all of your pending concerns. If we have missed anything or you have any questions, please reach out to us at (888) 623-2937 or nhcc@beazer.com. Thank you. - Daniela ...
Total Score 2
Beazer Homes - Home was not complete at all during closing.
- Markiese C.
- Verified HomeBuyer
- August 17, 2021
- Rosenberg, TX
Home was not complete at all during closing. Terrible experience buying my first home.
Beazer Homes responded:
Markiese, it is always our goal is to have all items identified and completed before presenting a homeowner with the keys to their new home. We apologize that this was unable to happen for you. However, we are glad to know that the pending items have been taken care of at this time. We hope to turn around your overall experience with us through the customer services we deliver through your home warranty. Please know that we are here to help and any new questions or concerns can be submitted to us through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 2
Beazer Homes - They still have not promised fixing what they said they would
- Anonymous
- Verified HomeBuyer
- August 15, 2021
- Millville, DE
They still have not promised fixing what they said they would take care of in April.
Beazer Homes responded:
Thank you for reaching out. We apologize for any items that have been missed and would like the opportunity to help. Please reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela 
Total Score 2
Beazer Homes - The house was rushed to be closed, many issues have occurred
- Anonymous
- Verified HomeBuyer
- August 10, 2021
- Pahrump, NV
The house was rushed to be closed, many issues have occurred because of this. Warranty service was good at first but now I don’t hear anything back. Too many issues for a new house!
Beazer Homes responded:
We would like to help and ensure that any concerns you are having with your home are addressed. Please reach out to us at nhcc@beazer.com or (888) 623-2937, and we would be happy to assist. - Daniela
Total Score 2
Not so great
- Mary T.
- Verified HomeBuyer
- August 10, 2021
- Wake Forest, NC
There were unexplained delays, and communication was very poor. I had 4-5 project managers during the building process, so continuity was lacking. The finished house is nice on the inside, and so far, I’m pleased with the quality.
Beazer Homes responded:
Mary, we strive to deliver a memorable home-building experience along with a quality home built to last. We apologize that you felt your journey lacked continuity and needed better communication. We appreciate you providing this feedback and hope for the opportunity to improve your experience moving forward. Our customer care team is here to assist you with any questions or concerns and can be reached at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...
Total Score 2
Sales Guy Disappeared - Confusion Through Closing - Warranty Mystery
- John S.
- Verified HomeBuyer
- August 10, 2021
- Orlando, FL
Our sales rep disappeared once we signed the contract, which delayed closing by weeks. Never heard from the original "closing agent" rep from Beazer until I escalated. Team took over to push the closing forward. Warranty is a mystery. At closing the closing team had no idea of the process to notify HOA - I had to reach out to them via escalation. I notified Beazer that the closing process was terrible, hopefully that will improve. HOA management company is strong - so that has been a good experience.
Beazer Homes responded:
John, we appreciate your feedback and have shared your experience with our team. We are always looking to identify opportunities where we can improve. Clear communication is crucial in providing our homeowners with the exceptional home-building journey we strive to deliver. Please know that we are here to help and can be reached anytime through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Thank you. - Daniela ...
Total Score 2
first time home buyer
- Anonymous
- Verified HomeBuyer
- August 03, 2021
- Pahrump, NV
Bought first home. For most part things went smoothly. However, Promises were made by numerous people involved that certain issues would be fixed prior to closing and they were not. Was referred directly to customer service to fix the issues which are still Not fixed completely. Very rushed build and closed a week earlier than expected and was not finished. The lender and builder worked closely together, I think the builder and contractors are way backed up with not enough skilled laborers. It’s all about finishing as fast as possible. I think the beazer build quality homes however with ...
Beazer Homes responded:
At Beazer, quality and customer care are a top priority. We appreciate you sharing your experience and bringing this to our attention. Please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937 to discuss any outstanding items. Our team is here to help and happy to assist you. - Daniela ...
Total Score 2
Beazer Homes - I've been in my home for almost 4 month now.
- Lisa J.
- Verified HomeBuyer
- July 14, 2021
- Charleston, SC
I've been in my home for almost 4 month now. There are still things that have not been fixed, and emails go unanswered, promises made to come by with no show, or call, or email. Super disappointing. Buyer beware.
Beazer Homes responded:
Hi, Lisa. We are very sorry to hear that you are having trouble reaching our team. Please reach out to us at nhcc@beazer.com or (888) 623-2937. We want to make sure any pending items are addressed to help turn this around for you. Thank you. - Daniela
Total Score 2
Beazer Homes - Not a great experience to me as a first time home buyer.
- Arvind R.
- Verified HomeBuyer
- July 06, 2021
- Haymarket, VA
Not a great experience to me as a first time home buyer. What we heard was a top notch level about this builder and what we experienced is totally a disastrous feel with so many quality issues and incomplete work and not happy with the way home was delivered to us.
Beazer Homes responded:
Arvind, we would like to apologize for the delays encountered in addressing your concerns. Thank you for allowing our Customer Care Manager the opportunity to further discuss these matters with you. Your feedback is important to us, and we appreciate you bringing your experience to our attention. We look forward to addressing the items reviewed and providing you with a better experience moving forward. Please know that if you have any questions or concerns in the future, we may be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 2
Disappointing process.
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Murfreesboro, TN
Closing date was pushed back multiple times. On final walk thru a list was generated by Beezer of items needing fixed. 2 months later still not corrected. Stopped into office to inquire about list and was told that I now have to go thru the warranty dept. So we were lied to on closing day that issues would be remedied without having to file a warranty claim. Also told on closing day we could only call warranty dept one time. Not very happy with Beezer at all.
Beazer Homes responded:
We appreciate that you have reached out to us with these concerns and apologize for any delays you have experienced. We would like to help ensure that your pending items are addressed and clarify any misunderstandings regarding your warranty services. Please reach out to our New Home Contact Center at (888)623-2937, so that we may further assist you. - Daniela ...
Total Score 2
Beazer Homes - We found that the house has many issues, AC stopped working 4
- Edwin R.
- Verified HomeBuyer
- June 29, 2021
- Minneola, FL
We found that the house has many issues, AC stopped working 4 weeks after closing date, AC tech found a towel inside of AC, water pressure low due to rocks and glue on pipes, no attic lid, laundry room is very hot and there is condensed water in AC vent. Inspectors need to pay more attention to details, customer service reps need to follow up until completion at this point attic lid and the wall opened to fix the water pipes still without paint.
Beazer Homes responded:
Edwin, we apologize for the HVAC concerns and the related delays you have encountered. We want to make sure that the finish paint is addressed. We are here to assist but were unable to reach you by phone. Please contact us when you have a moment at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...
Total Score 2
Bad buy
- Anonymous
- Verified HomeBuyer
- June 22, 2021
- Morrisville, NC
Dont know if its a good or bad decision to buy a townhome with Beazer. It all started with the signing of the initial documents, and the sales representatives were so rude that they do not care if you buy the home or not and they take advantage of the current sellers market. . Beazer do not care for their customers or hear their concerns. The quality of the project is so poor that on the first day of stepping into the house we got our downstairs flooded because of the construction debris that clogged the sewer system as it was not properly tested/inspected, and the water damaged 50% of our ...
Beazer Homes responded:
Thank you for reaching out with your concerns. We would like to first ensure that the pending items you have described are addressed as quickly as possible and look further into the experience you have described. The home-building journey we provide our homeowners is extremely important to us and we are sorry to hear that yours presented such frustrations for you and your family. To further discuss this with us, please contact us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 2
Lot Premium Sham
- Angel M.
- Verified HomeBuyer
- June 21, 2021
- Acworth, GA
I paid for a lot premium only to move into a poorly graded yard that doesn’t accommodate the buyer. The grading accommodated the storm drain which is directly included in my yard. I should not have to had paid for a lot premium due to not being able to fully enclose my yard. Brad and Elisa were absolutely great and wonderful to work with. Brad went above and beyond fixing the interior drywall issues that arose. I really feel like a fool for having to be responsible for landscaping over a steep slop. I’m a disabled veteran and although I can manage to get around on my own pretty well I see ...
Beazer Homes responded:
Angel, we are happy to hear about your experience with our team, but sorry that you have become disappointed with your selected homesite. There are many factors that contribute to the set premiums and sites are walked prior to choosing a lot and going under contract for your home. Should you have any further questions or warranty concerns we can assist with, please contact us through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 2
Beazer Homes - Many builders got changed
- PRABHAKAR D.
- Verified HomeBuyer
- June 15, 2021
- Morrisville, NC
Many builders got changed
Beazer Homes responded:
Prabhakar, we apologize for the changes made during the construction of your home and the impact this had on your overall experience. If there are any questions or concerns we can help address, please reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela
Total Score 2
Blocked by Beazer?
- Anonymous
- Verified HomeBuyer
- June 10, 2021
- Denton, TX
I bought a home from Beazer and it wasn’t a good experience. I consider myself a good customer and go with the flow. The few questions I had during constructions were ignored. My one request to replace a bad board where my tv was going to be mounted was ignored by the lead builder. Straight up ignored me when I asked about the board. And now that I have closed on the house Beazer won’t return my txt or calls. I think they blocked my number. I have been here couple months and still not receiving my mail. Post office says it’s an issue with the builder but I can’t confirm that since Beazer ...
Beazer Homes responded:
Thank you for bringing this to our attention. We apologize for the experience you have described and that you have been unable to connect with someone from our Stark Farms team. We have a dedicated Customer Care Team who can help address any pending concerns you're having with your home. Please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888)623-2937 to further discuss your pending concerns. Any future warranty submissions may also be emailed are called in here at any time. - Daniela ...
Total Score 2
Low quality work and a lot of cosmetic and unfinished issue.
- Eric P.
- Verified HomeBuyer
- May 25, 2021
- San Tan Valley, AZ
My house was the last one completed in the neighborhood and it shows. These were several workmanship issues and other items that are not finished properly
Beazer Homes responded:
Eric, we take pride in the quality of the homes we deliver and are sorry to hear that you are having concerns with the cosmetic finishes of your new home. We want to make sure that your concerns are addressed and we appreciate you speaking with our Customer Care Team yesterday regarding the specific items needing our attention. If you have any questions or warranty concerns in the future, we are happy to assist and can be reached at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...
Total Score 2
Just happy it’s over
- Nicole W.
- Verified HomeBuyer
- May 25, 2021
- Decatur, GA
Terrible communication and terrible workmanship in to many areas. Bill was the most responsive out of the entire situation but the worker subcontracted to build this house suck! As a large loss adjusters I seen house rebuilt from a fire with less errors and better presentation. Vontell did better towards the end but lacks follow up. No one knows anything and the entire process just suck. Door handles falling off door trim not completed. The 300+ House is just Aesthetically beautiful as long as you don’t look too close... good news is ... the house is beautiful and the neighborhood is ...
Beazer Homes responded:
Nicole, thank you for bringing this to our attention. We appreciate you taking the time to speak with us today regarding your concerns and look forward to addressing the pending items noted. If you need to reach us in the future regarding your home's warranty needs, please contact us at our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. Thank you again. - Daniela ...
Total Score 2
Customer service
- Chiandra W.
- Verified HomeBuyer
- May 18, 2021
- N Las Vegas, NV
Beazer reps selling the houses need to be more educated on the houses they’re selling. Customer service could have been a lot better. Not the house that was originally promised at signing.
Beazer Homes responded:
Chiandra, thank you for sharing your concerns with us. We are constantly evaluating opportunities to improve the experience we deliver to our homeowners and value all feedback provided. We have shared your review with our Las Vegas area team for this to be looked into further. Please know that we are also here to help with any questions or pending concerns you may have with your home, and can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 2
Post close issues. Lack of awareness/disclosures
- Gregg F.
- Verified HomeBuyer
- May 14, 2021
- Millville, DE
The buying experience was ok. The post closing, not so much. Plenty of items from day one I am still addressing, such as wrong rail color, defective kitchen cabinets, scratched and not working appliances, and the biggest, which I do not accept BZH has no responsibility, is the lack of cable/wifi available on my block.
Beazer Homes responded:
Gregg, thank you for taking the time to speak with us. We appreciate your feedback and apologize for the warranty concerns that have come up after your closing. It's great to hear that our team is addressing the items with your home. We understand that the alternative options for cable and internet service are not ideal for everyone and we will continue to follow up with the preferred network provider's fiber optic installation schedule. - Daniela ...
Total Score 2
Lack of quality and dishonest
- Anonymous
- Verified HomeBuyer
- May 12, 2021
- Hendersonville, TN
Your home will not even closely resemble the model in any way. Nothing is centered, paint is sloppy, caulking and grout is sloppy. Doors and transition strips (none between wood and carpet) poorly installed. Security doors don't close and latch correctly. The contractors leave their trash & mess everywhere. Poor design with no visitor parking (nobody mentioned that in the sales pitch!) It is not what I would expect from a premier, "trust" builder! Cheap. I will eventually have to replace almost everything in this cheaply built, poorly designed place! 2 stars just because I love the location ...
Beazer Homes responded:
We regret to hear about the concerns you are having with your new home and appreciate you bringing this to our attention. We would like to look into this so that we can help in addressing your concerns. Please reach out to our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. We look forward to hearing from you. - Daniela ...
Total Score 2
Beazer Homes - i am not sure because of the pandemic or in general there are
- Srikanth M.
- Verified HomeBuyer
- May 08, 2021
- Aldie, VA
i am not sure because of the pandemic or in general there are like this...they have left lot of things pending and missed from day one.....we reached out to them so many times i have not got positive response back....they take months get things done..
Beazer Homes responded:
We appreciate that you have brought this to our attention, Srikanth. It is our understanding that your local customer care team is working with our trade partners to complete the pending concerns recently reviewed. Thank you for allowing us to address your concerns. Know that we are here to help and though we missed you today, we can be reached at nhcc@beazer.com or (888)623)2937. - Daniela ...
Total Score 2
QUALITY
- Anonymous
- Verified HomeBuyer
- May 04, 2021
- Apex, NC
The quality of the workmanship is very poor. I wish I had done more research on Beazer before I bought my house, The quality of the workmanship on the doors, trim and windows is the equivalent of a cheap apartment build. My house is brand new but it looks like it is a couple of years old because of the poor quality of interior workmanship. I am actually embarrassed to have people come to see my new home.
Beazer Homes responded:
We strive to deliver a high-quality home that is built to last and that our homeowners can be proud of. What you have described is not how we would want any homeowner to feel about their new home. Please reach out to us at nhcc@beazer.com or (888) 623.2937. We are here to help and would be happy to have a member of our Customer Care Team assist with your warranty items. - Daniela ...
Total Score 2
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