Beazer Homes Reviews

Bad custo.er service during construction and after closing. My dishwasher is not working for one month and there is no update on that.

Good floor plans to choose from and good sales team. Quality is ok at best.

I like our new home but the construction quality leaves much to be desired. Things that we were promised were not delivered. Answers went unanswered. Construction was slow moving yet overly sloppy and quick at times. The quality of everything from windows to hinges seem to be second rate and much will end up being replaced. Also, not enough choices were given in the building material and other items. No deviation at all was allowed. Painting and wall board taping was so bad I will have to end up repainting almost everything. They need better quality control and someone who can respond quickly to answers. ... More

The sales and building phases are great. Design upgrade center really screws the customer. It has to really flexible for the amount of money poured by the customer. Also no inspection team from Beazer for first walkthrough to measure the quality of construction by the contractors. Average ratings from me.

For the most part very satisfied with my new home. The design is absolutely beautiful. The process to get my new home could have been better. It would have been nice to know exactly how much land I would end up with as backyard and side before purchase. Since you don't know where exactly they will place the house on the lot makes it difficult to know what space you will have around the home. There were also some issues inside the house that had to be corrected so early into moving in. Overall if you look at the big picture I love my new home and am happy with the purchase.

Our experience was a mixed one. Firstly, it took a very long time to complete. We understand these are turbulent times with all kinds of supply issues ect. So, no one is to blame for that but maybe the current administration. We love our home and love living here. What needs to be mentioned is the people who are in charge of the trades. Their job is to make sure the trades do an acceptable job building the home. In our case the person in charge of our home missed a lot of things. There are too many issues to name here. We will now be inconvenienced with major repairs in the coming weeks. We appreciate that the warranty system will fix these issues. In closing we do love our home and wished that it all went perfectly. We truly liked working with 99% of the Beazer employees. Wayne and Michelle ... More

Your QUALITY CONTROL needs WORK

Our overall experience was good but we did have delays in closing and there were some things that weren't completed on the final walk through. they told us that it would be completed but when we called back to follow up we were told that it would be handled under warranty, which is not what they said on closing day. it took several weeks to get it fixed so I feel like I was getting the runaround. In the future, I would not go to closing until all the punch items were fixed.

I am very disappointed with the carelessness and poor protection of counter tops, flooring, cabinetry, as a result of people (primarily contractors) improperly placing tools and causing damage. I am also disappointed that Beazer staff did not resolve these matters prior to final inspection. The post move-in 45-day, 90-day follow-up appointments for inspection and repairs have been delayed. Everyone involved in the build of new homes should treat each new home as if it were their own home and paid with their hard owned money. This will be my first and last Beazer purchase.

Too many miscommunication with loan and builder

The final product is fantastic! Love my new home. The buying process was typical though. Our house was delayed 3 months and while it was expected with all the supply problems, we were hardly notified. We were talked down to when we asked questions as if we should know the answer. Once we were able to move in, they seemed to wipe their hands clean and move on to the next house. I’ve put in a warranty request form for a number of items and after the first week and haven’t heard anything since. I’ve heard this same thing about other builders but was hoping Beazer would be more professional.

Overall, we are very happy with our Beazer home. It's beautiful and spacious. The experience, however, left very much to desire. We signed our contract in June 2021, and we were told that the estimated closing date would be January or February of 2022. Unfortunately, we were not able to close until the end of August 2022. A huge mistake was discovered and it literally took 5 months to fix it. Jack was overseeing construction at that time. He informed us of a quick and easy "workaround" to the mistake, but we were not happy with that. We expect this to be our "forever" home so we wanted it like it was supposed to be. We insisted on the mistake being fixed. Jack seemed to develop an attitude after this and never seemed to take construction of our home seriously after that. Eventually, Wes took over from Jack and he was able to get things moving quite quickly (after Jack had lollygagged for 5 months). On the day of our closing, Beazer called us at 11:00 am and informed us that the closing agents moved our closing from 1:00 pm to 3:00 pm. While this sounds minor, we had already contracted with movers to be at our apartment at 3:00 pm to move us into our new home. This was unacceptable. I called the closing agents and they informed me that BEAZER called them that morning and cancelled our closing because they said the house was not ready to close. BEAZER later called them back to say closing is back on, but the closing agents had already given our time slot to another buyer. BEAZER LIED to us and blamed the change on the closing agents when, in fact, it was BEAZER who canceled the closing. That was horrible! It makes us wonder how many other lies we were told when given excuses as to why our build took 6 to 7 months longer than expected. Now that we're in our home, there are still some relatively minor items to be resolved. Michael has been working to stay on top of the contractors to make sure these items get resolved. He's been great. ... More

Home is good but buying process some experience was very bad..when i went to booking i was on waiting.. i was eagerly waiting for the home i choose the plane-3 they did not give me choice of elevation, they did not give me choice of plot, they did not informed the entrance would be left end side different side then the Model home until they built up and i saw the frame , no body told us that what you will not get then the model home , whatever in model home some items will be extra cost , somebody has to give us a detail information what you will get and what you will not get showing in the model home. after the home built up half i knew that kitchen backsplash tile they will not install , i asked them to installed but they denied to installed they told me that we can not change anything in plan, but in the fact no body informed us what will come with your home.. There should be a meeting with home buyer and engineering team before you start the building up the home BUT THEY DID NOT SET UP ANY MEETING , i spent over 7 hundred thousand for the home but if you see our kitchen its look like 25 years old kitchen .. basically i did not get chance of choice. moreover nobody informed that your solar will go with the mortgage, solar company contacted me they told me that you have to pay 25% advance payment for the solar i thought it is separate deal but at the end i knew that they add to mortgage its big loss if i would have know before i would not go for the solar because solar cost add to the mortgage and i am paying the interest on the solar more than i am saving in solar , DO NOT BUY A SOLAR IF YOU ARE PAYING INTEREST ON IT BECAUSE YOU WILL PAY $100 INTEREST AND YOU WILL SAVE $80 FORM SOLAR , BUYING A SOLAR YOU WILL LOOSE $20 A MONTH other than the staff is good they send me photos regularly.... ... More

There were very many issues we had at closing of our home/ I fully understand all the delays in supply issues and getting permits from county. In the beginning, we were getting weekly updates, keeping us posted on progress of the house. There we many issues we had found upon checking out our house as it was in the building process. We purchased a Camden model with Option B kitchen. It seemed that contractors did not know how to read blueprints. When we signed the contract to purchase, we picked out all our design. options. The signed contract had a linen closet in the 2nd bathroom. Upon checking out the house, the closet was being closed up We brought it to Stacy's attention, and he said there was not a linen closet in 2nd bathroom... We told him to look at the plans. He checked and agreed. This was fixed, but if we hadn't found it, it would have been not put in. Since we had the Option B kitchen, which has an island instead of the peninsula that the standard Camden model has, this option, caused many mix-ups. We discovered that the island in our kitchen did not have electric hook up. We again brought this to Stacy's attention. He said that electric was indeed installed int the island... We asked him to check this out. He did, and agreed that there was no electric hoop up... They would have to dig a ditch in our kitchen floor... I am just happy that we discovered this before the floors were installed. The Option B kitchen has a full walk-in pantry in a different location from the standard Camdem. We came in to discover that we did not have pantry shelves, but instead pantry shelves were installed in the coat closet near the garage entry way. Again, we discovered this and had to bring to Stacy's attention. At some point Stacy was out sick I understand he was very ill; however, things were overlooked. Another check on our house we walked in our master bedroom and the master bath linen closet door was taken out. The house had been painted and looked very nice. The master bath looked great ... On a check we found the linen closet door jamb had been removed. No one we asked knew why the door was taken out and replaced. We were wondering if they had the wrong house... It was put back in. They did not change the hinges, or reverse the door opening... It was mysteriously taken out and replaced. The drywall installers covered up 2 internet cables. and a ceiling light in the kitchen and the ceiling light in the 3rd bedroom closet. CPI came in and put multiple 12-inch holes [ we have photos] in our front bedroom and in our Master, bedroom walls looking for the internet boxes. that he the drywall installers had covered. up. We had sighed a paper with CPI and had a drawing of where the internet boxes were to be installed. After our floors were installed, we came to the house during a rainstorm house to see sliding door was open We closed it, but waster was in the tracks of the sliding door. This was brought to Stacy's attention. This was several weeks prior to closing. We were concerned about the floors. Monday August 8th was the day of our walk through before our Friday August 12 closing. We had several issues that. were addressed. Stacy was not there; he had been out sick several weeks. The morning of our closing, we arrived at 845am for our scheduled 9 am walkthrough. We had a 10 AM closing at the law firm. We were not allowed int the house, because the air test was being done. It did not pass several times Finally, it passed. We got in our house 940 for our 9 am walkthrough. I find it hard to believe that this test was not scheduled before morning of closing. There were several things still not taken care of. Our 2nd bathroom had a hole in the sink. We were told it was a faulty mold, and on the following Tuesday, August 16th the sink would be replaced. The plumber showed up before they removed the faulty sink.... The sink was removed but it was almost 2 weeks before the plumber came back to hook up the plumbing. This was after we spoke with Stacy about it. He had the plumber come right out then The afternoon of our closing, we had a terrible rainstorm with torrential rain. We came back to the house to see water on floors and the sliding door track overflowing. I had towels and paper towels trying to soak up the water. We reached out to Mike who came over and said he would have to send someone over to come to drill the drain plugs. This was an issue that was pointed out several times... We had water on floors. We were informed we have a year if we see any lifting of the flooring There were several broken screens. which since then have been replaced. After making several calls to Beazer, and no one would reach out to us, After a few weeks, a very nice man, Rudy met with us and spent extended time going over all our concerns. He has been taking care of quite a few of our issues. He keeps in touch and responds to us and check to see if the work items have been taken care of. He contacts the contractors. and has them contact to us . He is an asset to Beazer... We feel that after closing on the house no one cares. Beazer has our money. We also feel that there is no quality control to check on completed work, in progr.ess. There are still issues with the painting. Some of the drywall and painting is sloppy. We want to report the workers leaving trash and food all over. We came many times to find containers of rotten food in house, open bags of doughnuts, soda cans fast food sodas, fast food and all the trash. I was often collecting these items from our house and putting in the trash. Even now, after moving in house, we still have trash blowing in our yard and front lawn. from workers food and construction material On the weekends we often see children of workers in houses playing on construction sites This has to be a safety issue.. ... More

Most of the times they don’t honor the commitments. Like even if they know house construction will take an year the choose to tell that it’s December move in while booking. Also the dry wall quality check it out, I felt it’s not thick and not strong. Warranty service is very slow and mostly no one reaches back on your request.

The initial purchase was great. So many choices at the design center was amazing too. Now when the home gets built takes forever and you begin to receive little communication from Beazer. You find issues during the construction phase and find out at completion they were never addressed. Still trying to get things addressed now that moved in.

We did not have the best experience with Beazer. Great design and layout, but the quality of the home could have been better. It felt like the home was rushed and attention to detail was lacking throughout the home inside and out.

Overall, I'm happy with place. Of course there are problem that arise, but they are really quick to fix or repair items. The staff is good and really professional Harry and now Jackson have really helpful. Beazer has a really good track record in the industry and that was one of reason why we went them. Beazer's lender Thrive Morgage was the difference in our situation and they worked with us to the end. We feel really fortunate purchasing at Bayside and it will be a great community once everything is done.

The house is beautiful but some of the work that was done is unacceptable and rushed. I'm glad there is a good warranty or I would be very dissatisfied.

This is our 4th new construction home & although all of them had problems typical to new construction this Beazer home was truly a nightmare from beginning(lying sales girl who "forgot" to tell us the $10,000 rebate she promised was a no go) to the very end, when the Corporate Director of Construction was scrambling to get enough things fixed so we would close. I will say that the incredibly long problem list is, at least so far, mostly cosmetic in nature and fixable. However, there are some that are not fixable like the powder room toilet being so close to the wall a really heavy person won't be able to use it! Many of the problems are related to the upgrades we added, $150,000 worth more or less, which Beazer shouldn't offer if they can't handle proper installation of the product. In the end we did get a very beautiful home. Hopefully, after all the cosmetic issues are repaired, nothing structural will show up & we will sit in front of the gorgeous stone fireplace for years to come telling Beazer stories! My advice is that all the big builders are the same. If you can afford custom go for it. If not, pick a floorplan you love, like we did, visit the home during construction & inform your project manager of any problems you see ... More

Pavement at the entrance already has several cracks in it. My lawn front and especially the backyard is nothing but weed, little bit of grass infront Badly fitted back door. Might as well leave door open for big spiders and other pests. It’s at least 1/8 inch gaps between door and door frame. When we call, it’s always someone else’s area to address the issue The shower always leaves poddle of water on the bathroom floor, every time. I was happy and would have given at least a 4 star, until I actually moved into the home

We had a great experience overall, but our new home counselor wasn't personable and rarely checked in with us. If we didn't call or text him for updates/reminders, then I don't think we'd ever hear from him.

My purchase experience was good overall. The home advisor was thorough in answering my questions throughout the initial process. I greatly appreciated the weekly communication from the builder; even during the weeks where nothing was happening due to supply chain issues. Their constant communication and quick response time has allowed me some measure of comfort and security in knowing I chose a good builder to work with. Most of the issues have occurred during the final weeks of the build, "celebration walkthrough"/new home orientation, and post closing. I've been told that what I experienced was not normal for Beazer. Due to changes with staff and a rush to get the homes done after they were so heavily delayed, there were a number of things not properly handled before my final walk in the home. The home wasn't really cleaned for closing day. I was informed that they hired an outside service; they should get their money back - I spent a day cleaning the place top to bottom and hired another person to assist and we were picking up drywall, paint chips, wood, tile edges, and everything in between. The cleaning service did not do their job. Some of the cosmetic issues include paint on the wood floors and carpet. The painters took little to no regard for the quality of their work. I'll be picking away at the paint on the wood floors for months. The carpets are a lost cause. Grout between title was not leveled, unfinished, and have airholes. Uneven tiling. Things of that nature. More serious issues include the doors not being weather stripped and very uneven to allow for gaps to the outdoors. Holes in drywall and cracks around major features. Made worse that some of the crew did not take care being in the home and caused damage after closing. Things that I thought were resolved on the exceptions form, I'm finding several weeks later that they were not addressed. I'm concerned that this is going to result in damage to my home in the long term. Will likely have to hire an inspector again to review and pass on the findings to Beazer in hopes their new home warranty will resolve the problems. There are more issues. Thankfully things are fixable...for now. I worry that there may be other problems in the future. The amount of money I've spent after closing to fix all the issues the builders did not address, or have caused, was beyond what I had planned for. This is my big area of disappointment. I was expecting to walk into a nice, new, clean home. Maybe a little caulking touch up here and there. No big deal. I was not expecting to spend thousands and dig into savings. Would I work with Beazer again? Maybe. But I would be far more discerning during the process, and hire an independent inspector to monitor the work daily to ensure nothing is ignored again. ... More

Mr Merl is the BEST thing going with Beazer Homes. He has more than 20 years of experience and has a impeccable work ethic. I have stopped and asked him several questions and he seems to ALWAYS know the answer and or knows the person(s) to contact.

It was just shy of a year to get a modest home without upgrades. People have babies in less time. In addition there were other homes labeled as 'quick move-ins' that were started significantly after our home was started, but completed much quicker than ours. Needless to say, not happy! The build quality seems good so far, but time will tell. We did get a THIRD builder during the process and he has been very good and quite possibly the reason we are in our new home now.