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Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 5856 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Unhappy with our first home
- Pyarali C.
- Verified HomeBuyer
- September 15, 2021
- Baytown, TX
We are very unhappy with the process right from the day we signed the contract till date. The quality of service was very disappointing. I would never recommend this builder. It’s been almost 2 months since we moved in and there are still things pending from the builder..
Beazer Homes responded:
Pyarali, we would like to help address the pending items you have mentioned as well as look further into the experience you have had with us. A member of our team will be reaching out to you to discuss any outstanding items. We look forward to speaking with you. - Daniela
Total Score 1
Misinformation and poor communication on house electrical issues
- Nabil H.
- Verified HomeBuyer
- September 14, 2021
- Sacramento, CA
I was not told I couldn’t put a refrigerator in the garage because the circuit is defective and can’t handle the load, so I purchased a refrigerator and had to return it because I was not told the garage circuit could not handle the refrigerator prior to my move in date. Now Beazer managers don’t want to reimburse me for my return fees. This is unacceptable that a new home owner has to deal with such a problem, when we already have multiple things to deal with when moving into a new house.
Beazer Homes responded:
Thank you for allowing our team to assist you, Nabil. We understand that a Customer Advocate is currently working with our team to help address your concerns. Please know that our team is here and if you have any questions or concerns about your home in the future, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Lack of willingness to accommodate medical condition/needs.
- Jason H.
- Verified HomeBuyer
- September 14, 2021
- Pooler, GA
Our was built on an old cypress pond. In itself isn’t an issue but Beazer’s lack of interest in researching proper ground preparation snd treatment had caused several townhouses to be infested by springtail bugs and ants. When asked about it we were simply dismissed and told it was our problem even though we were granted final inspection only an hour before closing and Beazer refused to properly treat outside the homes to prevent such large infestation. However, beyond this little issue Beazer is acutely aware that this is a sellers market snd takes full advantage of any potential buyer. ...
Total Score 1
Beazer Hanover md
- Anonymous
- Verified HomeBuyer
- September 09, 2021
- Hanover, MD
I wouldn’t buy beazer homes at all when we first came into our new home it was dirty! We had to clean it ourselves! None of our Ethernet jacks work in the house which come in Standard but they try to upsell you in sales! Customer service is poor and also management! The walk through wasn’t like it should’ve been we didn’t even put blue tape because he said we will take care of it! I’m not the only one that’s having this problem in this community! Do your research before you buy!
Beazer Homes responded:
At Beazer, we strive to provide our homeowners with a great home-building experience while delivering a quality home. Our team is committed to helping with any concerns that arise and would like the opportunity to address this. Please reach out to us through our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 1
From the minute we walked in numerous problems had to be repainted inside and still not correct.Too many issues to list but the subcontractors they use are the worst, rude no follow up etc..terrible experience
- Morris J.
- Verified HomeBuyer
- September 08, 2021
- Riverview, FL
Stay away. Cheap everything from appliances , windows,doors. They use the worst quality in everything….the cheapest they can get by with . I would not recommend Beazer to anyone and wish I had never purchased one of their homes.
Beazer Homes responded:
Morris, we are glad that you are bringing this to our attention so that we can help address the concerns you are experiencing in your new home. A member of our team will be reaching out to further discuss the pending items mentioned. Thank you. - Daniela
Total Score 1
Service is very bad
- Kanal S.
- Verified HomeBuyer
- August 25, 2021
- Hermitage, TN
Staff is very very very unknowoledgebale, Staff was scaring me with extra money all the time and penalty, Hayley all the time she was scaring me with illegal penalty
Beazer Homes responded:
Kanal, we want to thank you for choosing Beazer Homes. Ideally, we envision a much better experience for our homeowners than what you are describing. We appreciate you bringing this to our attention and have shared your feedback with our leadership team. If you have any questions or would like to further discuss your experience, we can be reached through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Beazer Homes - I can’t write what I want because you all keep removing my review!
- Neal C.
- Verified HomeBuyer
- August 22, 2021
- Prairie Ridge, TX
I can’t write what I want because you all keep removing my review!
Beazer Homes responded:
Neal, we apologize if your reviews are not coming through. To submit additional feedback, please send us a message directly at nhcc@beazer.com. Thank you. - Daniela
Total Score 1
Beazer Homes - There are multiple issues with house.
- Naveen C.
- Verified HomeBuyer
- August 17, 2021
- Cumming, GA
There are multiple issues with house. I have to work with multiple vendors and several followups to get the things done. Not pleasant experience for new home buyers. Can you believe i have to reach regional director to get the work done? They just worried about closing house on hight price market not the quality of house.
Beazer Homes responded:
Naveen, thank you for reaching out to provide your feedback. A member of our team will be reaching out to you regarding the concerns you have experienced with your home. We want to apologize for the experience you have described and ensure that all items reported are addressed. We look forward to speaking with you. - Daniela ...
Total Score 1
The under sized pool
- larry e.
- Verified HomeBuyer
- August 13, 2021
- Henderson, NV
Looking for a home in the Las Vegas area I found these new homes. I really like the model it had everything I wanted. They had just started building them. One of the most important part was a community pool. Living I this area of the country you need a pool for the hot summers. This community will have over three homes when finished. They just started the pool It is way to small for a community this size. The pool will be smaller then some homes have in their yards. If I known this before I bought I would have not bought. I think anyone coming to look to buy here will see how small the pool ...
Beazer Homes responded:
Larry, we appreciate you reaching out and apologize that the plans for the community pool are not what you had expected. Please know that we have shared your feedback with our management team; so that this may be looked into further for you. Thank you. - Daniela
Total Score 1
Bad quality control
- Christopher B.
- Verified HomeBuyer
- August 10, 2021
- Surfside Beach, SC
getting repair work done is terrible experience.Nobody seems to care about any followthrough with any subcontractors.
Beazer Homes responded:
Christopher, it was a pleasure speaking with you. We appreciate the opportunity to look into your concerns and were glad to know that our leadership team is assisting you with these matters. We look forward to addressing the items discussed and getting you back to enjoying your home. Thank you. - Daniela ...
Total Score 1
Diaster
- DEREK B.
- Verified HomeBuyer
- July 15, 2021
- Surprise, AZ
The worst home buying experience, to include having to do this survey again. There was no pride in workmanship.
Beazer Homes responded:
Derek, we appreciate you reaching out and are sorry to hear that you did not have a favorable home-building experience with us. We would like to help and make sure any concerns you have with your home are addressed. Please know that your feedback has been shared with our leadership team. If you have any questions or would like to further discuss your warranty matters with us, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
LACK OF COMMUNICATION
- Sridhar N.
- Verified HomeBuyer
- July 15, 2021
- Aldie, VA
After the agreement was signed, there was no communication throughout the process of home building right from ground breaking to completion of the home and never addressed the concerned raised before and after move in.
Beazer Homes responded:
Sridhar, we missed you today but would like the opportunity to discuss your concerns. We apologize for the experience you have shared and we want to make sure that our team addresses any concerns you are having with your new home. When you have a moment, please reach back out to us so that we may further assist you. - Daniela ...
Total Score 1
Customer is a joke to Beazer
- Prasanth N.
- Verified HomeBuyer
- July 14, 2021
- Cumming, GA
Never responsive. Pathetic customer care. Beazer making money and taking advantage of the current market conditions. Cheap quality products.
Beazer Homes responded:
Prasanth, thank you for reaching out to us regarding your concerns. At Beazer, we strive to provide outstanding customer service, and we have a Customer Care team available to assist you with any questions or warranty items. A member of our team will be reaching out to help address the claims submitted to us this week. If you have any questions or would like to further discuss your experience, please contact us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Unethical and terrible quality
- Fred B.
- Verified HomeBuyer
- July 13, 2021
- Roswell, GA
You can’t trust anything they say. They constantly lie! Quality is poor and no one seems to care. CEO is not accessible and probably has no clue what is happening on the ground.
Beazer Homes responded:
Fred, we pride ourselves in providing a great home-building journey for our homeowners and are disappointed to hear that you feel this way about your experience. We would like the opportunity to address any pending concerns with your new home. Please know that we are help and can be reached at nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 1
Homebuilder touts quality/warranty and fails to deliver
- William E.
- Verified HomeBuyer
- July 07, 2021
- Riverview, FL
Where do we start... We purchased the home in April 2021, we were constantly bombarded with phone calls "We need your Deposit, payment, etc" and by the way, you can only work with their lenders. Once we closed, communication ended there, when we needed warranty work, no communication. Mind you we have only been here 2 months and these are the issues that have Not been taken care of, or taken care of with a lack of professionalism: before we even moved in, we noted that the landscaping was horrible, we were told "oh it's okay, it will be fine", landscaping completely dead, okay we can wait ...
Beazer Homes responded:
William, we would like to apologize for the frustrations and any delays you have experienced in your new home. Our team is committed to helping address your concerns and we are glad to know that your HVAC system is now performing as intended for you. We missed you today but understand that your local Customer Care team has had the opportunity to further discuss your concerns with you. Should you have any questions or need to submit new warranty claims, please contact us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Poor workmanship
- Richard K.
- Verified HomeBuyer
- July 07, 2021
- Orlando, FL
After only 2 months, we have cracks in the walls. Our insinkerator is broken. After 19 days, still no response to warranty claim. A/C vents have been falling off the ceiling, and ceiling looks water stained. The ceiling was uneven in the master bedroom, but that was finally resolved after waiting a long time. Very Disappointed!!
Beazer Homes responded:
Richard, we thank you for reaching out to let us know about the concerns you are having with your home. We understand that delays in services for a new home are frustrating, and we apologize for your experience. In checking in on the items you have mentioned, we were happy to see that your disposal and drywall repairs have been completed and our team is working to coordinate your final item. If you have any questions about your services or need to submit any additional claims, please contact our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Poor quality management (sloppy finishing, or not finished???)
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Hendersonville, TN
I was a first-time home buyer, and Beazer Homes ruined my experience. I love the location and the residents but I hate to say that I wouldn't have bought this condo if I was aware of such poor and sloppy quality of this building. There is no parking for visitors. Bad planning. With regards to the access to the entrance door to the building, I couldn't find my name for more than one month after I moved in. Bad management. Beazer's engineers seem to be trying to respond to the residents' claims but the progress is very very slow because there are so many problems being reported by the ...
Beazer Homes responded:
While we are glad to hear that you are enjoying the overall community, we are sorry to hear about your concerns. Please reach out to us at nhcc@beazer.com or (888) 623-2937. We would like the opportunity to discuss your experience and help address any concerns you have with your new home. Thank you. - Daniela ...
Total Score 1
lack of concern for the quality of homes and residence after purchase
- Angelo C.
- Verified HomeBuyer
- June 27, 2021
- Manvel, TX
I have had and still have warranty issues that seem to be resolved with excuses, and not results
Beazer Homes responded:
Angelo, we are sorry to hear about your pending concerns and that you do not feel you are getting the appropriate results. We would like to look further into this and help make sure your items are addressed. We missed you today, but please give us a call at (888) 623-2937 when you have a moment to further discuss your pending warranty items. - Daniela ...
Total Score 1
FLOODING WITHIN 48HRS OF OWNING, AVERAGE QUALITY BUILD
- Shannon F.
- Verified HomeBuyer
- June 22, 2021
- Marietta, GA
Honestly the quality of this home is not great. The whole first floor flooded after we ran the dishwasher and have had a TIME with the warranty people trying to get everything fixed. This is our first home buying experience and it's been one catastrophe after another.
Beazer Homes responded:
Shannon, we would like to apologize for the unfortunate events you have experienced in your new home. This is not the quality or home buying experience that we strive to deliver. A member of our team will be reaching out to you to further discuss your pending concerns to ensure the items are addressed as quickly as possible. We look forward to speaking with you and hope to have you back to enjoying your home shortly. - Daniela ...
Total Score 1
My experience
- Courtney B.
- Verified HomeBuyer
- June 17, 2021
- Riverview, FL
Our experience with Beazer has been very stressful. During the building we had many issues that were both structural and cosmetic that I caught in time and had to argue to have fixed. Thank God I visited the site regularly and caught these things. During the wacky through we had tons of things that were to be fixed and 2 months later were still fighting to get those things completed. The first week there I decided to take a bath and ended up with water in my kitchen. The kick boards to my cabinets were pulled out in the kitchen and bathroom and they are still open! They cut a hole in my ...
Beazer Homes responded:
Courtney, the experience you have described is not what we envision or strive to deliver for our homeowners. We are sorry to hear about the concerns you have encountered with your new home and want to make sure your items are addressed. Our team will be reaching out to you as we work to complete any items that are still pending. - Daniela ...
Total Score 1
Beazer Homes - Multiple issues are been raised during final walk-thru but Beazer
- Anonymous
- Verified HomeBuyer
- June 17, 2021
- Cumming, GA
Multiple issues are been raised during final walk-thru but Beazer homes didn't consider as they need to get closing as soon as possible. I observe more than customer satisfaction-Beazer homes wants to hand-over to the home owner and wash the hands. After closing-now I am following up with Warranty team, no proactive response on the issues listed.
Beazer Homes responded:
We strive to provide our homeowners with an exceptional home-building journey and work to address any noted issues as quickly as possible. We apologize that this was not your experience, based on what you have described, and would like to help with any items that are still pending. Please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Home warranty takes long, and does not acknowledge that they gave me a false model to represent the color of my home.
- Victor C.
- Verified HomeBuyer
- June 08, 2021
- Visalia, CA
The pictures used to represent the color of my home do not match the color that I was given. The excuse I keep getting is that the color I was given is correct because the numbers given for the order were correct. My problem is that the color of my house looks pink NOT GREY like the pictures represented. I did not choose the color of my home based on numbers, I chose the color of my home based on the model I was given. Times of the day change the way the color of my home looks but no matter what position the sun is in the sky, my home does not stop being pink and the color of the model given ...
Beazer Homes responded:
Victor, we appreciate you providing feedback regarding your experience with us. We would like to ensure that your concern with the exterior paint is looked into and addressed accordingly. Please know that we have shared this information with our leadership team for this to be further reviewed. For your additional home warranty concerns, we do not show any reported items that are pending at this time for your home. To submit new warranty claims, please contact our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...
Total Score 1
They did not follow the elevation plan.
- Teresa C.
- Verified HomeBuyer
- May 31, 2021
- Murfreesboro, TN
My house looks Terrible! A window on the second floor is out of center. A column on the front porch was not placed where it is supposed to be, under the porch gable. The grading on my lot sinks and rainwater does not drain off. I have pools of water 3-4 inches deep every time it rains. I am waiting for them to come and regrade the area before I can install a fence. I have photos to prove these issues. I will be happy to forward them to you. I have no issues with the real estate agent on the property. My issues are with the Builder, Beazer Homes.
Beazer Homes responded:
Teresa, thank you for taking my call to discuss the items you have mentioned. We apologize for not meeting your expectations and are glad to know that our Nashville area Customer Care Team is currently coordinating our trade partners to address these items. We look forward to having these matters resolved for you as quickly as possible. Please do not hesitate to reach out to us with any questions or concerns. Thank you. - Daniela ...
Total Score 1
We still don’t have internet service
- James P.
- Verified HomeBuyer
- May 19, 2021
- Frankford, DE
The house itself is pretty well built. But Beazer did not tell us prior to closing that MediaCom, the only cable supplier in the Estuary, had not installed any of the necessary infrastructure. Beazer claims they didn’t know-that’s hard to believe. And if true, local management is incompetent and should be fired. In any case they have disavowed any responsibility. Basically, they’ve said “it’s not our problem—deal with MediaCom. They fail to understand that we buyers deal with THEM. We depend on the builder to do their due diligence in all areas. After almost 2 months we’re still dealing with ...
Beazer Homes responded:
James, that you for taking the time to discuss your concerns with us regarding the availability of your preferred network provider. We understand the frustration with installation delays and are glad to have discussed the options available to you with alternative network providers, until your preferred network is available. It is our understanding that MediaCom is working to complete their installation and provide service in the area soon. - Daniela ...
Total Score 1
Bad quality and cutting corner.
- Hien P.
- Verified HomeBuyer
- May 18, 2021
- Haslet, TX
My home was subpar quality. They rushed at the end to finish deadline, so they could earn quarterly bonus. They did cut corner and my home was subpar quality: scratches all over the home, cracked floors, grouts were missing, doors still have holes and not paint correctly, and list go on etc.
Beazer Homes responded:
Hein, thank you for bringing this to our attention. We understand that our Dallas team has also been made aware of your concerns and is working with you to address the items noted. If you have any questions or need to submit any new items in the future, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
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