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Beazer Homes

Beazer Homes Reviews

What Homeowners Have to Say About Beazer Homes.

Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 6482 homeowner reviews to learn why they are the right team to build your new home.

Beazer Homes

has 4.5 out of 5 stars in All Areas

6482 Reviews in All Areas

Star Rating Breakdown

5 ★ 4872

4 ★ 659

3 ★ 411

2 ★ 233

1 ★ 307

Customer Reviews

Beazer Homes - A lot of things seemed really good at first, but after a few

  • Leanne R.
  • Verified HomeBuyer
  • January 04, 2022
  • Wake Forest, NC

A lot of things seemed really good at first, but after a few weeks in the house we are seeing a lot of quality issues that didn’t hold up well. Cracks in grout, cracks in paint in certain areas. Just a lot of little things.

Beazer Homes responded:
Leanne, we are sorry to hear about the noted items. Please rest assured knowing that you have a dedicated Customer Care Representative to help address your warranty concerns. If you have not yet had the opportunity to submit the items mentioned, please reach out to us at nhcc@beazer.com or call (888) 623-2937. Thank you. - Daniela ...

Total Score 3

Beazer Homes - Workmanship not good.

  • Shilpa P.
  • Verified HomeBuyer
  • December 28, 2021
  • Cumming, GA

Workmanship not good. Builder not knowledgeable

Beazer Homes responded:
Shilpa, we appreciate your feedback. Thank you for submitting your items of concern to our warranty team. Our team looks forward to working to address each with you. We are always here to help. If you have any questions or need further assistance, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

Had to have most trades out in month since closing

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2021
  • Las Vegas, NV

Beazer's warranty department had to send most trades (eg. Plumbing, Electrical, HVAC, and etc) to resolve issues in the month since I moved into my new house.

Beazer Homes responded:
Thank you for providing us with your feedback. We apologize for any inconvenience posed while arranging the scheduling of our trades. Our goal is to have all items identified and taken care of before your move-in, but we are glad to hear that our team was able to assist in resolving your warranty concerns. If you ever need our assistance or have any questions please contact us at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

How the great communication in the beginning went to non-communication

  • Kimberly K.
  • Verified HomeBuyer
  • December 21, 2021
  • Manvel, TX

The whole experience sucked! It started off very slow. The construction manager started off good but the disappeared and eventually was replaced. The construction crew were so sloppy and dirty leaving trash everywhere and even used the restroom in the house. Very unsanitary! The salesman was great

Beazer Homes responded:
Kimberly, we have shared your feedback with our Houston area management team and would like to apologize for the frustrations you experienced during the construction of your home. If you have any questions or concerns noted since settling into your new home, please reach out to us at nhcc@beazer.com or (888) 623-2937. Our team is here and happy to help. - Daniela ...

Total Score 3

Took a long time

  • Grant E.
  • Verified HomeBuyer
  • December 08, 2021
  • Katy, TX

I would say overall our experience was pleasant however we did have a period of time where we lost our original construction manager and was replaced by another. I believe this process delayed our build substantially but we were never briefed on it. I’m not sure if it was the market or supply chain issues but it took 11 months from foundation pour to close. Our close date was pushed back multiple times and sometimes we didn’t know until 12 hours before closing. It was pretty frustrating.

Beazer Homes responded:
Grant, we appreciate you sharing feedback about your experience with us. We would like to apologize for the delays during your home construction and have shared your comments with our management team. Please know that our team is here if you ever have any questions about your new home or home warranty. - Daniela ...

Total Score 3

Lack of attention to detail

  • David M.
  • Verified HomeBuyer
  • December 07, 2021
  • Summerville, SC

I feel the house is qualm. However, the sales experience was terrible. Mistakes in the design of my build causes an over 3 month delay. Also, had a sales person tell me I could walk away, this was after waiting over 5 months.

Beazer Homes responded:
David, we appreciate you bringing this to our attention. We apologize for the delays you encountered and the experience you have described. Your feedback has been shared with our management team. We pride ourselves on delivering a quality home with exceptional care throughout your new home-building process. Our team hopes to regain your confidence with the help of our customer care representatives, who are here for you. If we can ever assist with any questions or warranty concerns, please reach out to us at (888) 623-2937 or nhcc@beazer.com. - Daniela ...

Total Score 3

Knowledge of sale at people

  • John D.
  • Verified HomeBuyer
  • November 23, 2021
  • Hendersonville, TN

We love our new home. We are however disappointed in hearing residents complaining about water and roof leak issues .

Beazer Homes responded:
John, we are glad to hear that you are loving your new Beazer home and want you to know that we are here. If you have any concerns regarding your roof or any other questions that arise about your home, please reach out to us. Our customer care team can be reached at any time by calling (888) 623-2937 or emailing nhcc@beazer.com. - Daniela ...

Total Score 3

Sales associate

  • John R.
  • Verified HomeBuyer
  • November 16, 2021
  • Jessup, MD

Sales associate was fine, but the craftsmanship of the home is subpar. As I live in the home you start to see all the poor craftsmanship.

Beazer Homes responded:
Thank you for this review, John. We are glad to see your sales experience was a good one. However, we do apologize that the quality of the home did not meet your expectations. While we try to ensure that every home is ready for our customers, we know that there are some things that may need some adjustments after closing. Remember, our New Home Contact Center is always available to help with any warranty concerns you might have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. We appreciate the opportunity to work with you. - Roland ...

Total Score 3

Horrible and rushed build/ experience.

  • Donnell B.
  • Verified HomeBuyer
  • November 02, 2021
  • Wake Forest, NC

Once your home is built. They do not return your calls for nothing. They rush the build and make a tone of mistakes, bad measurements, do not clean your home at all after the construction is finished. I had to have them come back in to clean and still paid a company to come and deep clean. They graded my right side of the yard wrong and water pools and they will do nothing about it after I have shared my storm water and pooling concerns to the build manager Joe. I will never recommend Beazer or it’s affiliated to anyone. There isn’t any pride and concerns with building any part of the homes.

Beazer Homes responded:
Donnell, thank you for being open and honest with us. Without your feedback, we would not be able to grow as a company. We apologize if your new home experience did not meet your expectations. While we try to ensure that every home is flawless, we understand that there will be times where some work will be needed after closing. We tried contacting you earlier today in an effort to review the warranty process to ensure your concerns are being addressed efficiently and left a voicemail providing our contact information. Our New Home Contact Center can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty for all of your warranty needs. We look forward to working with you. - Roland ...

Total Score 3

Long wait, many mishaps, low quality

  • Hans G.
  • Verified HomeBuyer
  • October 19, 2021
  • Orlando, FL

We have invested more than half a million dollars into our new home, expecting quality finishings. We chose Beazer because they seemed to be an experienced quality builder, even in COVID impacted times. Sadly, after waiting almost 4 months longer than originally expected, the results are not impressive. Missing insulation, bad plumming, very low-quality paint job, poor water drainage, crooked walls, A/C issues, loose wall fixings, among others. They are covering most issues with the warranty, and I get that COVID has impacted our lives, but for such an expensive investment, things should not ...

Beazer Homes responded:
Hans, we hold ourselves to a high standard for our construction practices and do not take the investment you have made in your home lightly. We are saddened that we have not met your expectations and would like the opportunity to help. We see that our local warranty team is working with you to address your concerns but should you need anything else, our New Home Contact Center is here for you. They can be reached at (888) 623-2937, or via email at nhcc@beazer.com. - Joanna ...

Total Score 3

Beazer Homes - They exceeded our closing date by 3 months by making excuses

  • Kofi K.
  • Verified HomeBuyer
  • October 19, 2021
  • Jessup, MD

They exceeded our closing date by 3 months by making excuses about supplies while other homes like move-in quick and highly priced ones were being built. We were very disappointed and it created a mess in our timeline for moving. It messed our plans up big time.

Beazer Homes responded:
Kofi, we appreciate your feedback and are sorry to hear about the delays you experienced. Beazer continuously strives to provide outstanding service and quality and will be using your review to improve. We hope that our dedicated customer care team can regain your confidence in us. Should you have any concerns with your new home, please email or call us at nhcc@beazer.com or (888) 623-2937, and we will be happy to assist. - Joanna ...

Total Score 3

quality of the materials used to build this home

  • janice s.
  • Verified HomeBuyer
  • October 13, 2021
  • Manvel, TX

must be patient as to the time frame because of shortage of products due to harvey and the covid virus

Total Score 3

weekly updates of the construction of my home

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Millville, DE

Homes are nicely designed but the overall fit and finishes could be much better for the price we spent on our home. Beazer should do a completion walkthrough and inspect the home for completeness and quality completion prior to the new homeowners' walkthrough. Lots of issues that were found could have been resolved with better time management by Beazer and not rushing to completion.

Beazer Homes responded:
Thank you for providing us with your feedback. We would like the opportunity to help address any outstanding concerns you may have with your home. Please reach out to us at nhcc@beazer.com or (888) 623-2937, and we would be happy to assist. - Daniela BeazerHomes

Total Score 3

Beazer Homes - There were some issues that would have improved the experience.

  • Steven S.
  • Verified HomeBuyer
  • October 12, 2021
  • Millville, DE

There were some issues that would have improved the experience. There were no options for paint colors/types choices and the walls should have been painted in semi-gloss. There were visually blemished items found in the walk-through that a Beazer rep should have spotted and remedied before our walk-through. Some of the walls are not even close to being straight/perpendicular. Our dryer vent was not vented to the outside at all and ended inside the ceiling above the front porch. We are almost two months post-closing and we do not have any of our bathroom light fixtures and are missing two ...

Beazer Homes responded:
Steven, we appreciate you reaching out to us regarding your experience. We apologize for the delays in addressing your warranty concerns, and we will be checking in with our team to make sure that you are contacted with an update. At Beazer, understand how important choices are in a new home and are sorry to hear that the selections did not offer what you were looking for. We continuously evaluate to improve the options available for our homeowners and will have your feedback to help us in future enhancements. Thank you again, and welcome to Dove Landing. - Daniela ...

Total Score 3

The best part was the front office Sarah that's what sold the home for us she outstanding she was %100

  • Robert M.
  • Verified HomeBuyer
  • October 05, 2021
  • Las Vegas, NV

The front office was outstanding great customer service with with lots of care Sarah was very helpful and very informative and caring Sarah is what made this purchase happen she's great 100% As we get into your customer service person Bill it went down hill from there I don't know how he's your customer service rep he don't care about the needs of the home owners he's all about number's and closing homes even if there not completed properly it was very difficult trying to talk to him in reference to getting something done correctly we still have have outstanding issues with negative results ...

Beazer Homes responded:
Robert, we strive to provide great customer service to our homeowners and are sorry to hear that you do not feel that the service you experienced with Sarah has carried through with our warranty team. We would like the opportunity to look into the issues and delays you have mentioned. A member of our team will be in contact with you shortly to help. Thank you. - Daniela ...

Total Score 3

The lack of professional quality work in the home has been very disappointing

  • Timothy F.
  • Verified HomeBuyer
  • September 25, 2021
  • Palmdale, CA

I will say that customer service has been great at addressing my concerns. Unfortunately, I'm quite disappointed with the home. From ill fitting moldings and trim, crooked toilets, scratched windows, bad interior painting, damaged counter top corners, possibly missing some padding beneath carpet, some door hinge pins not fully seated, a cheap stove, bathtub mysteriously damaged after walk through and distance between homes appear much closer than originally advertised. Unfortunately, I would most likely not consider a Beazer home again.

Beazer Homes responded:
Timothy, we are sorry to hear that you feel this way about your new home, and we appreciate your honest feedback. We hope to regain your confidence in Beazer through your home warranty services and dedicated Representative, who is here to help address the concerns you have noted. Our New Home Contact Center is also here to assist and be reached at any time to discuss any questions you may have at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...

Total Score 3

Beazer Homes - From our experience the builder has took a lot short cuts in

  • Mark H.
  • Verified HomeBuyer
  • September 21, 2021
  • Riverview, FL

From our experience the builder has took a lot short cuts in the building of property, trying to keep up with the demands of getting houses done on time. I have had quite a few work orders since we moved in, to get stuff fixed that wasn't done correctly.

Beazer Homes responded:
Mark, we are sorry to hear that this has been your experience while moving into your new home. To help address any questions or concerns for our homeowners, we have a dedicated customer care team that is always ready to assist. We hope that with the help of our team, we can turn your experience around and regain your confidence. If you ever need to reach us, please email or call us at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

Love the Community - Many Issues with the Home

  • Rebeccah G.
  • Verified HomeBuyer
  • September 21, 2021
  • Woodstock, GA

Overall happy with my purchase - but several outstanding problems .I was very frustrated by the poor communication about delays during the building process. My closing date was changed twice - once with less than 48 hours notice. The finishes in the home are poor - lots of grout on counters, sloppy painting, exposed nails on the balcony, etc. I felt pushed to sign off during the final walk through under the threat that my closing would be delayed again if I kept pushing for the home to be properly completed. My smoke alarm system has malfunctioned 4 times in 6 weeks. Thankfully, the ...

Beazer Homes responded:
Rebeccah, we appreciate your feedback and would like to apologize for the concerns that have come up with your home and the delays you experienced. We strive to deliver excellence both in quality and service. And while we understand that we have fallen short of this for you, we look forward to turning your experience around. Please know that we are always here to help with any questions or concerns you may have. - Daniela ...

Total Score 3

Beazer Homes - The actual purchase of the house went well, however, the follow

  • Mindy H.
  • Verified HomeBuyer
  • September 02, 2021
  • Millville, DE

The actual purchase of the house went well, however, the follow through has been extremely frustrating. We have been extremely frustrated by how many things are wrong with our home and the pushback and follow through on things being rectified. There have been many issues with the exterior of the house including large mounds of dirt still on our property and a marshland behind our house due to poor excavation. The irrigation system does not work properly adding great frustration. The majority of our appliances have had issues and because we settled, Beazer will have nothing to do with helping ...

Beazer Homes responded:
Mindy, we strive to deliver our homeowners with a seamless transition into their new home, and we are sorry to hear about the frustrations you have encountered. In reviewing your concerns, we understand that your Customer Care representative is in contact with you and is working with our trade partners to address the items reported. Our Delaware area Customer Care Manager will also be reaching out to help things along so that you can get back to enjoying your home. Please know that our team is here to help, and if you ever have any questions or need to speak with us, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

Great Sales Personnel but…

  • Susan C.
  • Verified HomeBuyer
  • September 01, 2021
  • Tomball, TX

The buying experience was world class and great! But after the house was sold to us, the GC and the Beazer representative totally dropped off the face of the earth and did not care about customer service after the sale was made. I understand everything cannot be fixed or addressed, but it takes zero effort to just respond or follow at the least.

Beazer Homes responded:
Hi, Susan. We apologize that you have had difficulty getting in touch with us. For the convenience of our homeowners, questions and warranty claims may be submitted through our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. This helps to ensure proper documentation and the most efficient services. We again apologize for any miscommunication. Please reach out to us if you have any further questions that we can help address. Thank you. - Daniela ...

Total Score 3

The delay. Was 2.5 months late in moving on

  • James M.
  • Verified HomeBuyer
  • August 24, 2021
  • Charleston, SC

Middle management cares nothing about the customer. Arrogant and uncaring.

Beazer Homes responded:
James, we would like to apologize for the delays experienced during the construction of your new home. We appreciate you reaching out to tell us about your home-building journey, and we want to assure you that our team is here to help. If you have any questions or concerns that you would like to further discuss, please reach out to us at (888) 623-2937 or nhcc@beazer.com. Thank you. - Daniela ...

Total Score 3

Beazer Homes - The last month was really messy and rushed.

  • Sally H.
  • Verified HomeBuyer
  • August 17, 2021
  • Sacramento, CA

The last month was really messy and rushed. The closing process was a hassle with the builders and I didn’t feel like they were transparent with us about how long it would take to close. Things were missing up until the last minute and I felt like we were rushed just to meet the end of the quarter numbers.

Beazer Homes responded:
Sally, we pride ourselves on providing a great home-building experience to our homeowners and are disappointed to hear that you felt this was not delivered to you. We would like to apologize for any delays experienced in the construction of your home and want to help with any pending concerns you may have. Please reach out to us at nhcc@beazer.com or (888) 623-2937. Our team is here to help, and we have a dedicated customer care team ready to assist. - Daniela ...

Total Score 3

Poor quality construction

  • Dhairya P.
  • Verified HomeBuyer
  • August 17, 2021
  • Farmers Branch, TX

Beazer home customer service is good but construction quality is very poor . Found more than 13 problems when I got my home keys and took least 2 months to fix it .

Beazer Homes responded:
Dhairya, at Beazer, we pride ourselves on providing great service and delivering a quality home. While it is wonderful to hear that you have had a good experience with our team, we apologize that items were missed and for any delays that followed. We understand that your reported items have been taken care of at this time, but please know we are here to help. If you have any questions or concerns about your home in the future, we can be reached at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...

Total Score 3

Beazer Homes - We have a few issues with our home.

  • Michael J.
  • Verified HomeBuyer
  • August 11, 2021
  • Pahrump, NV

We have a few issues with our home. We did not get to do a walk through when the walls were open, have a hole in concrete in one bedroom, walls painted with wrong paint. Landscaping looks terrible.

Beazer Homes responded:
Michael, it was a pleasure speaking with you regarding your concerns. While we are glad to know that our team is working with you, we understand this has caused frustration. We have shared your feedback with our team, and your dedicated Customer Care Representative will be following up with you to help. We look forward to having all your concerns addressed, and want to thank you for your patience. - Daniela ...

Total Score 3

Beazer Homes - The process of buying was very pleasant and exciting.

  • Gary W.
  • Verified HomeBuyer
  • August 10, 2021
  • Hendersonville, TN

The process of buying was very pleasant and exciting. The complacency and lack/slowness of action on significant warranty issues has greatly tempered that excitement. The building has been "completed for almost a year now, and still dealing with significant problems with security system, exterior lighting, and rain water leakage (leakage may have been fixed last week, waiting for next rain to confirm).

Total Score 3

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