Beazer Homes Reviews

I have made it very clear in past that my sales rep Samantha was terrible. I won’t go back through it all but it made buying a very poor and stressful experience and Rebecca who is supposedly managing doesn’t even take the time to return customer concern phone calls The quality of the home and workmanship is not what you should expect moving in as I had over 15 repairs on a brand new house and still 5 open ones going on close to 2 months being here Eric the construction manager has been the only saving grace

Cabinets even upgraded are MDF. Closet shelves were not hung on any studs. They already fell down. I fixed them by mounting them in the studs where I could and GOOD drywall anchors and screws where I couldn't hit a stud. Trades seemed sloppy and not finished well. Lots of imperfections and cheap materials are abundant. HOA doesnt seem to enforce the rules. Already had to have HVAC techs out twice to fix issues were it was installed wrong. Again sloppy trade work. Ridgeline shingles were cracked from roofers stepping on them. Once again trades dont care. I'm sure there will be more found.

Censullo Home Warranty Check List Carla will be sending in the Warranty Requests, directly to Beazer I will be contacting you directly on when they will be completed 1. Garage Door Panel - Open They are coming today 11/1/2019 2. 3 Kitchen Draws - Open They are coming on 11/6/2019 3. Bathroom Wall Painting - Open They are coming on 11/6/2019 4. Driveway - Open Waiting for a date to start repairs 5. Irrigation System - Open We have a cracked Sprinkler Head/ Cap Warranty Request sent in on 10/29/2019, to have it fixed and to have all Sprinkler Heads/ Caps looked at 6. Home Siding - Open We have 3 areas with cracks that need to be addressed Warranty Request sent in on 10/29/2019, to have them fixed 7. Foundation - Open There is a bubble on our foundation that needs to be looked at Warranty Request sent in on 10/29/2019, to have it fixed 8. Orange Water - Open You said, you were going to talk to a plumber? Still waiting for a response from you. Warranty Request sent in on 10/29/2019, to have it addressed I would appreciate a response from you by Monday on all of our Open Warranty Requests, with no scheduled scheduled repair date Thank you, Carla ... More

We have built 3 homes, 3 different builders and this one so far is falling to the lowest :( The framing was great, the plumbing had SOO many issues that I'm super happy I have a plumber in the family to point it out, our water is on the wrong side of the house, our gas heater has to be on the highest setting to heat the water, interior painting was the worst, stucco isn't solid on patio so I'm sure that will be breaking very soon, just so much going on with little to no help on getting it done. They want to send a painter in for the 3rd time and I refuse because my furniture is now in the home and the horrible job they've done the last 2 times I know my stuff would be ruined. Love the location and that's the only reason we closed on the house. I, so far, wouldn't build with Beazer again. ... More

Dumb and trusting on my part. Needed to close at a certain time. Do not close until everything is completed. 3 months since closing and still trying to have things finalized.

Didn't like the experience

We are now in the house for six weeks and they still haven’t completed everything they owe us. If they do complete something, its not done completely. Example: they painted our house including the ceilings tan which we only paid for the walls to be painted tan and per contract the ceilings white. They did paint the ceilings white but they did not take down the light fixtures so when we installed ceiling fans we now have tan rings around the light fixtures! Another example when we closed on the house they let all the sod die. It looked like a abandoned shack. They still haven’t done anything regarding to fix this. Both side yards are flooded with water and the back yard wasn’t graded so we have standing water. This is still not repaired. For six weeks I have placed numerous warranty claims every week and they only repair certain items. 1. Shower door top hitting against each other 2. Cabinet drawer falling inside cabinet 3. Second claim shower door again hitting against each other 4. No house numbers 5. Granite damaged 6. Decorative wood in front house not installed 7. Not painting the decorative wood in front house 8. Side yard and back yard flooding 9. Sod is dead 10. Three doors out of alignment 11. Door sweep missing on exterior door 12. Builder damaging my six day old fence 13. Water clean out line buried under sod 14. Water clean out line found but not brought to grade level I could go on regarding my experience with this builder but you can judge for yourself. ... More

Not perfect work

Our Beazer representative failed to provide details that would have made us change the floor plan. Now I have an office with no door, whereas the pantry has a door. There were ants from day one requiring me to seal edges. We decided to remodel the master bath to find black mold one month into living in the new home. I continue to find details that were not completed properly. While all of this is upsetting, I do love my home.

We purchased our home about 2 months ago. We have had nothing but problems since day one. The day before closing the ac unit froze up and overflowed the pan soaking the living room ceiling and carpet. Since this day the ac hadn’t worked properly the home can’t cool below 72 degrees. The ac company states the unit functions properly. Therefore nothing has been done that has helped the situation. We have had issues with the warranty work, hard woods had to be replaced due to nicks and the replacement boards were the wrong color so they had to be replaced again. The dishwasher wasn’t anchored to the cabinet trim and was missing the trim/kick plate. We love our neighborhood but would never buy a home from Beazer again. I am a licensed realtor in GA and have sold 2 other homes in this same neighborhood and my clients have also experienced similar problems. ... More

Building process was very disorganized with many issues and mistakes.

It has been almost 2 months since we purchased our home and things are still broken. We found things during our final walk through which were not complete. When Beazer came out to fix those things they broke others. We are still going through the process of getting things, big things (countertops, walls, tubs), fixed that they broke fixing other stuff. Just do it right the first time. Besides that everything else went good.

I was in love with my new home until everything started to fall apart. I do not believe that this home was built with integrity and seems that the job was rushed. I moved in a month ago and not even a day later I started having issues with my appliances, plumbing, drywall, ceiling, and my mailbox was even knocked over by a construction truck. All of which I understand things happen. With that being said when I reported each of these issues none were resolved in a timely manner. For example, my oven/microwave started smelling and I reported it and it’s been over 4 weeks that I have been able to safely use it. Yes, I’m still waiting, as instructed, for a replacement. I also noticed a hug hole appear in the restroom and when someone finally came to fix it they said it was missing the filling inside the wall or in between. (Not a professional in construction but this how I know to explain). Furthermore, the cabinets installed are scratched and I’ve also been waiting over a month for a replacement. Sadly this could have been a much better experience even with the downfalls if customer service and warranty was friendly and timely. I’m very disappointed and would caution anyone looking to deal with beazer homes. I would give my list of issues and examples but I think you get my point. A pretty home is no good if it’s not functioning and unsafe. ... More

No one cares or responds your concerns for a long time.

After 30 days of closing, the plumbing has backed up twice in my unit and the neighbors. They have to pull up the concrete to try to find the problem. Bathroom floors have to be pulled up afterwards and redone. The wood fence separating the neighborhood from neighboring housing area keeps getting kicked in by those looking for a shortcut to the local plaza. Not only do you have to pay ($60) for your own key fob for entrance Gate Access after closing, but it doesn't always work for guest using the key pad. The numbers won't dial the homeowner. So if you leave your Fob, you will have to wait for another vehicle to open with a Fob or leaving the premise. There is no local Mailbox station for the community, so you have to go to the local Post Office to purchase a P.O. Box for $40 to get your mail. There are no lights outside of the home, so when it's dark, you can't see anything. There are no street lights near my unit. Other than those things, the unit is nice. ... More

Buying process was really good as well as the actual construction However the follow up to problems is not acceptable. Warrany dept is non responsive . If this doesn't improve I will not recommend beazer homes to anyone

Overall I would not recommend Beazer homes. While our builder was good to work with and was very attentive, the craftsmanship is lacking in many areas and it is obvious Beazer cuts corners with small things. Doors are hung crookedly, cabinet doors are uneven, small nicks in the sheet rock are evident, and there were several items left over after we bought that took several weeks to fix. We are also already on our third warranty request within 3 months. It is evident that once you sign a contract with Beazer their effort goes out the door and they are slow to fix things that they agree to contractually fix. Once they have you committed to buy they care less. Additionally I am dealing with terrible sod and a yard that Beazer didn’t maintain during the building process. ... More

We have had many issues in our new home, some of which we are still waiting on being resolved. This whole process of moving into a brand new home you might as well get used to the idea that it's not going to be perfect. Everyone has issues with there new homes, but we have had more issues than anybody should have in a new house. Siding issues, plumbing issues, drywall issues, flooring installed poorly, dishwasher not hooked up from builder, windows hard to open even after repair, air conditioning issues on first floor, sewage backup after 1 month, and on and on. The warranty department is slowly fixing issues. All and all I would only give Beazer a 2 star. Quality is lacking in these homes. Speed seams to be the main goal here. ... More

We bought a home that the builder built with no buyer. They chose all of the options and lot. While we love the floor plan and the options, the workers attention to detail is definitely lacking. Things like the bathroom lights not covering the holes in the wall, paint splattered all over our hardwood floor, nicks and dings everywhere. Stay on top of them!

In response to this survey I do have items that were being addressed by warranty claim It seems that the follow up is laxidasical as the 10 day inspection was initiated by me after 20 days Promised items aren't on time and usually require multiple calls to remind them, filter, hose, sprinkler, wood plugs for steps, etc. The items that were deficient are the drywall , Lot of cracking in the ceiling and multiple joints The garbage disposal did not have electric cord, windows, door adjustments The same goes for the 45 day inspection...Have yet to hear from Joe Warranty or anyone else

The homes are beautiful, but it’s a shame of how little regard goes into the construction process! We have moved into our new home after the final walk through, and found many imperfections in the final outcome. You really need a good final inspector to oversee your construction before the final walk through! Now that we are moved in, we have found too many errors and lack of oversight on craftsmanship and this is very unfortunate. I use to do this for David Weekly years ago and the builder was satisfied with my work and it should be applied to all your new homes!

Having lots of inside home problems, they are being dismiss as a new home, I'll said NO, I am the one who is not being listened to, I am very disappointed with the results of the interior of the house and service

I would not build with Beazer again. I had a bad experience dealing with the sales office where the sales manager stated that they would match a price drop in backlog sales. The amount was much smaller than what was promised. The builder was not flexible at all on the home construction. Little things like the height of a fire place mantle or length of the fence was not customizable. I'm still having ongoing issues with punch items identified in walk through that have just been finished, approximately 3 months after I closed. I constantly have the builders' construction vehicles run over my curb lawn. My lawn and sprinkler system are damaged due to this. ... More

House seems structurally sound however just had forth visit to get hvac balanced window problem took 6 weeks to correct. Drawer that was broken when our walk-thru took a month to get fixed. Front yard was sodded rear seeded I had to reseed. Sod has all kinds of gaps which makes walking on it difficult apparently the ground beneath had not been make smooth and squares instead of rolls used making more seams. I love our house plan and location. I do wish I didn’t need to be available for a 4-6 hr block on a weekday to get problems resolved especially since I have waited only to find they cancelled. ... More

We have had multiple construction issues from leaking doors to a dead weed filled lawn. Why do they wait until closing before issues are fixed. This builder needs aome leadership at all levels improving on details and customer service. Beazer could be a better builder if they raised their standards and took pride in their product.