Beazer Homes Reviews

We enjoyed working with Beazer Homes on our new home - the people we dealt with were wonderful. However, we moved in February 20 and have already had the HVAC and electrician out to repair/replace parts of the system. The paint job throughout the house is horrendous, there's a literal river running beside our home from a terrible drainage system, and the stain on our stairs is a nightmare. We love our floorplan, we love our neighborhood, and we've loved the Beazer people - but the actual construction details leave a LOT to be desired. For the money we paid, we expected something far, far better than what we got. In talking with some of our new neighbors, it seems our complaints are common. Beazer should review their subcontractor list and make some changes. ... More

At least in Plumas Lake the builder gives out subcontracts but does supervise the work. The sub contract rush through the work. They inefficient and leave a mess behind. The nice concrete gets stained with red clay and they dont clean it. Beazer does not want to take responsibilty for that. My new home has concrete that has red clay stains all over.

Entire Beazer team was awesome to work with! Highly recommend!

We closed on our new Beazer home on December 31. It has been nearly two (2) months since we closed on our home and we still have a punch list with 15+ items that need to be addressed... from painting to floor fixes to stained grout in our bathrooms. The overall home construction seems to be good, but the attention to detail, quality of work, and respect for the new homeowners by the trades (i.e., painters, drywall, framers, etc.) is badly lacking. When we moved in the house had not even been cleaned, and we even had urine stains on one of our bathroom toilets. Buyer beware, do not close on a new home on the last day of the builder's quarter. Everything in the last two weeks was rushed to get us into the home and we have been forced to stay home from work on numerous days to accommodate the schedules of the trades doing the repairs. All in all our Beazer experience has been less-than-pleasant, so far. ... More

All looks good before closing, then you find that you have a lake on each side of the home, your electrical box is not working, chipping tiles, cheap pavers. These are things that eventually will cost a lot of money to replace in the long run. The homeowner should expect to re-do all flooring, outside paint, pavers electric box and much more in less than most newly built homes. Very disappointing - great service from the field but the horrible product in general. If they could have found any other way to save money they would have.

My punch list was not completed because sub-contractors did not cooperate despite the best efforts of the Beazer supervisor. So, I still have grout and paint spots all over my tile floors and my granite counter top is not anchored properly and has rough spots on the underside that fray clothing. My back yard was left full of debris from construction, so we are constantly cleaning it up and finding nails, etc. The interior walls were painted with one coat of flat paint, so anytime we even just touch it there is a spot and if we try to clean it the paint comes off and leaves a bare spot. I understand one coat, but why flat in areas that obviously need to be cleaned periodically? It just seems to me that, for the price of the home, there should have been more attention to detail by the builder. I did have a great experience with Susan in sales and Jimmy in construction. I am just disappointed in the lack of attention to detail since this is a brand-new home in a gated community with an upscale feel and a price tag that would suggest top quality. There are too many things that I am going to have to fix myself: counter top, re-paint walls, etc. ... More

Very poor quality workmanship. Seems to be a crew of day laborers changing weekly. Inferior wood trim, drywall finishing, door hanging, finish work.and on and on. Have called many things in to fix already, and more to come. Sound proofing is non existent, you can hear from one end of the home to the other. This home is on par of a Walmart purchase. And I bought two units, having similar issues in both. I thought with the Beazer name and paying over 200k I would have a decent product. I bought the home from out of state and was not able to check on building progress. I don't know how some of the problems even passed inspection, like a deadbolt with no matching key, or a garage door that doesn't close and latch. Or how about being able to see daylight around the front door because the insulation framing strip was not installed. Cracks in the ceilings crooked switch plates. You get the idea, I could continue but there is no reason to. This review will never be shared or followed up on, I'm pretty sure. ... More

The initial phase of purchasing the home was very easy and pleasant. But once the contract was signed, it was a totally different experience. Before we signed the documents, we were assured on closing around our desired time frame as we were moving from another state. Well the closing was six weeks late and it took getting the VPs of construction and sales involved. The floor plan (Summerset) is fantastic and fits our family to a tee. However, the quality of the construction is not much to be desired. For instance, we decided on wood floors in all areas (except the bathrooms and laundry room). The wood floors were installed but we had to spend a lot of time removing paint from the edges of the floors. We also had french doors installed in our formal dinning room, we noticed that the frame was crocked after we moved in, and had to have it redone. We have been in the home less than two months and have already noticed nail pops in several spots. Communication is a big problem. We are still having issues getting things that we have noticed that need to be corrected to be addressed. ... More

BETTER... KITCHEN & BATHROOM FIXTURES "MODERN" NOT. STANDARD " TILES. IS PERFECT, " NOT. LINOLEUM. " I BOUGHT THE HOUSE, NOT RENTING !!! MIXED BRICKS, NOT ALL PLASTERS AND CARDBOARD....... WOOD FLOORING RECOMMEND. ...NOT CARPET ALL OVER.. YARD NOT DONE...WHY???... ALL DIRT IN THIS YARD. WHERE ARE THE WINDOWS SHADES OR SHUTTER??? MASTER BATHROOM, WHERE IS THE BATHTUB??? MISSING DOORS IN MASTER BATHROOM TOO... EVERYTHING CHEAP MADE...

I am finally getting things finished two months after closing. Workmanship is very poor. Don't think house will last for my lifetime without major problems.

Unfortunately, the agent we were dealing with was removed for whatever reason which is understandable, but his replacement April didn't seem to understand professional courtesy. She absolutely refused to respect boundaries. She continuously called the buyer (myself) and when I requested that she speak with my agent, she would disregard my request and treated my agent with disdain. I really appreciated the extensions when it came to closing, but she wasn't pleasant and she continued to make unprofessional suggestions. For example, once the financing was secured, she suggested that finance company we used (who happened to be a preferred lender) were corrupt and under investigation and we should use the same lender but in another office to receive closing perks. I was a licensed agent in the state of Kentucky, and I was really uncomfortable with her professional behavior. I'm satisfied with the end result, but I wished she would have shown more professional courtesy towards her colleagues. ... More

Beqzer communication and customer satisfaction is poor. We have to follow up on every stage and communication is reactive. Flexibility and quality of service also poor

From the start the communication was terrible from the office staff. Slow response or none at all. Date of orientation was rescheduled twice without considering the buyers work schedule, etc. The electricity was not turned on until the day before closing, 26 hrs to be exact. Our and the entire row of town home's orientation was performed in the dark with no electricity. Obviously after we were rushed to close our entire row of town homes had several issues with their home. pain was horrible since it was done in the dark. Again, no electricity until the day before closing. Nails sticking out of walls that still aren't fixed. Landscape had to come back since they were rushed the Day of Closing. A tree was left on a hill, maybe 15 feet away from the end town home, with the roots exposed. One hard strait wind and it would be down on top of the house. We have been promised that certain issues would be taken care of about a month ago and do you think it has been completed. Of course not. ... More

Have several things that need to be fixed. Then the rating would be higher.

Some promises was not even kept after they was documented. Hopefully my follow ups will get everything done, but the jury is still out.

The sales team Amber and Beth are absolutely amazing. They are always keeping you up to date on the progress of your home and answer your questions. As far as everything else no so good. The quality of workmanship is poor. Our grout is not even and has gaps and holes in it, we have asked multiple times for this to be repaired and it has yet to be done. The paint also has yet to be completed. Our garage was not fully painted, we still have yellow spots on some of our ceilings, we have a large gash in our panty wall, dents on our curves at windows, a hole where our towel rack was placed wrong that was never patched, our rewrites for our fans the hole in one of our bedrooms is too big for the fan contector, the black lining on our door window looks like they ran out of the lining and tried to fill in the spaces, our garage door is extremely loud and doesn’t open and close smoothly, our backyard doesn’t drain forward when it rains it builds a lake, our air conditioning isn’t balanced so it colder in the master bedroom, there are dents on our baseboards, our half bathroom sink leaks and we had a leak in our front yard landscaping that took more than 30 days to repair. As far as all of the other repairs they still have yet to be completed. We also had a termite tunnel already and we found out the second treatment was never done. Andrew did get this matter taken care right away. I am very dissatisfied with the quality of my home. If it weren’t for the amazing sales team I would rate my experience a 1 as poor. ... More

I would give it a 3. Boughtvacnew home in Charleston sc from pulse and felt they were a little more on point. Our house when we moved in was not really even cleaned. Punch list items were I would say normal. But the cabinets are horrible. They are having to replace over a dozen doors and our entire vanity in second bath.

Closing on the home went smoothly. Cleaning and touch up of paint and repairing of a hole in the wall in one of the closets didn't happen.

There’s hasn’t been a single aspect of our home that didn’t need to be fixed after moving in. There was loose threading on our carpet, scratches on our windows, scratches on closet doors, scratches on our kitchen counters, peeling wood floors and spaces between the wood panels, uneven and unfinished kitchen cabinets, paint splatter in almost every room including the metal fixtures, carpet and wood floors. When you spend this much money on a house, you shouldn’t have to deal with all these mistakes. It’s really been a huge hassle dealing with all these people coming into the house and trying to get time off of work just to accommodate everyone. My parents have bought a brand new home twice in the past and never had to deal with this many corrections after moving in. As first time home owners, this experience has been stressful. ... More

We have been in our home about 6 weeks and have found many issues. We found many during the build itself also. We installed a security door on the front and now our front door is unusable because the overhang is too low and the door won't open. Beazer tells us it's been inspected and it's built to specs, funny that my security cameras didn't catch anyone at our front door inspecting it. They say it's not their issue, but the same house down the street has no issue and the measurements are completely different. If you build with them you must stay on top of them at every stage. We had J boxes that were not even attached to the wall, paint over spray everywhere as well. ... More

Not a great experience, could have been better.

I had several items that were not completed prior to closing and it has been extremely difficult getting them done. List was provided to construction manager over a month ago and nothing has been done, nor has he responded. My advice to new buyers is not to close until all items from your punch list has been completed. They will promised you that they will get it done, don’t trust them, it will be painful. I was warned by another buyer and should have listen.

Never again will I get a BEAZER home. Too much imperfection. Huge shout out to construction manager who did a terrible job and for those workers who have no passion at what they do or they are just not good at what they do. I will never forgive BEAZER for not fixing the ceiling and wall. Too bad I did not notice it before closing. It’s a huge quality issue for me but for BEAZER it’s a cosmetic issue.

Experienced fraud from Beazer management since the day I gave them the security deposit. They kept on increasing the price, first within 30 minutes of giving them the security deposit. Started sending text messages daily after 8:30 pm in the nights to sign the contract or risk losing security deposit, is it even legal to send texts at such odd times? Buyer agent was unilaterally removed from the final contract when the file got transferred from other Beazer community. They didn’t even allow to back off from the contract even after literally begging them within 2 days of submitting the earnest money. Total fraud and illegal activities, shame on the Beazer management for looting inexperienced first time buyers. ... More

First off, Jennifer was very good at her job. The buying experience was pleasant. The quality of work is very underwhelming. There were several framing issues in the pre drywall inspection that as a homebuyer I should not have been the one to point them out. The fix for those issues was as good as it needed to be to pass inspection. The painters did a horrific job. There was paint on every outlet cover, there is paint drips on trim and all over the floor, and the overall quality of work is something I might expect from a cheap apartment. The heat and air is where it really gets interesting. If you look at the Waverly home owners group on Facebook you will see how many people are having issues with their heat. I can’t wait to see how bad the AC is in the summer. But the worst thing is,my family is lucky to be alive after having a gas leak from the unit in our utility room. So the good thing is, Mike and the warranty team have been on the ball fixing the heat issues and they will reimburse you for about any expenses you may accrue. The only good thing about the terrible paint and drywall work is that if I don’t look at it I won’t see it. ... More