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Beazer Homes

Beazer Homes Reviews

What Homeowners Have to Say About Beazer Homes.

Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 5852 homeowner reviews to learn why they are the right team to build your new home.

Beazer Homes

has 4.5 out of 5 stars in All Areas

5852 Reviews in All Areas

Star Rating Breakdown

5 ★ 4304

4 ★ 623

3 ★ 402

2 ★ 225

1 ★ 298

Customer Reviews

We have had multiple problems since closing on September 27th, including no heat. We have to make several phone calls to get anyone to help. The response time is unexceptable. We turned heat on two nights ago and it didn't work. We are still waiting f

  • Kymberly R.
  • Verified HomeBuyer
  • November 14, 2019
  • Frankford, DE

When you have your walk through make sure your check every thing over really good. DONT close until everything is fixed and working. Our house was a "rush" job to close by Beazer's year end of September and we have had so many issue's that take way too long for them to address.

Beazer Homes responded:
Thank you for your review! We appreciate the time you took to submit this feedback to us. We have reviewed your account information and show our Delaware team has been working with you and have addressed all concerns you have submitted to them. However, if there is ever anything we may help with please do not hesitate to contact us. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

Awful Warranty service less than a month in my new home

  • Carlie S.
  • Verified HomeBuyer
  • November 13, 2019
  • Myrtle Beach, SC

We had our doorbell ringer inside almost catch on fire less than a month moved into our brand new home! Called the warranty service right away to get an electrician out and it has been 3 weeks and still nothing!!! The warranty is a joke. We also had a few other issues and still have not heard back from anyone in over a week!

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. Our Myrtle Beach team let us know they have assisted you with the new doorbell you installed and have been in touch to address any additional concerns. However, should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

Poor quality of construction.

  • Patty S.
  • Verified HomeBuyer
  • November 12, 2019
  • Oceanside, CA

After moving into my new home, I had several issues that any new Homeowner should not have to deal with especially being that it's new construction. Disappointed in the quality of construction, and lack of quality control.

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. Our local team let us know they have been in touch and are working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

In a rush

  • Anonymous
  • Verified HomeBuyer
  • November 12, 2019
  • Mount Juliet, TN

The home was built too fast and too sloppy. And the quality is not good. Had many problem.

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. Our Nashville team let us know they have been in touch and Mike, your warranty professional, is working with you to address your concerns. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

Worst product & service experience!

  • Mary F.
  • Verified HomeBuyer
  • November 12, 2019
  • Carrollton, TX

I understand that when purchasing a new home it’s not always going to be 100% perfect but this home had a TON of cosmetic issues. First, we called the contractor who promised to fix everything as soon as possible. A week went by and nothing got done. Then they sent their warranty guy to take a look and he said that there were a lot of issues and promised to get it done as soon as possible. My husband and I had to watch vendors come in and out of our home multiple times within the next few weeks with sub par work done!! The vendor themselves said that they were told to do minimal work and to ...

Beazer Homes responded:
We appreciate you taking the time to share this information and we commit to working with you to address your concerns. In review of your account information, we notice that our local Customer Care team has attempted to meet with you on two separate occasions and both times have been rescheduled by your request. At this time, our Customer Care team will still plan to follow up with you and strive to improve your experience with your new home. Again, we would like to apologize for any inconveniences and should you have additional questions, please reach out to our New Home Contact Center at 888-623-2937 or via email at ...

Total Score 1

After closing

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2019
  • Clarksville, MD

Lots of problems. Water leaking, dead grass ,missing facets, damage cabinets, but still did not get fixed. It has been more than a month and we have been complaining to get them fix. No show on the day that they told us to come more than twice. I wasted my time to stay home and waiting for them. Builder just started to fix them this week.

Beazer Homes responded:
Thank you for submitting your feedback. We would like to apologize for any issues you have may have experienced. In review of your account information, we do not show you have reported any concerns to us. We want you to know we are always here to help. You can reach our New Home Contact Center at 888-623-2937 or via email at ...

Total Score 1

You don’t care for the customer

  • Shannon H.
  • Verified HomeBuyer
  • October 15, 2019
  • Winchester, CA

I typed a lengthy response for submittal. I stated I had inappropriate language and when I returned to previous all was erased. Just like you poor site customer service, bad quality build filled with discrepancies I still feel no one cares.

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. We are always looking for opportunities to improve the experience we provide to our homeowners and your review will absolutely aid these efforts. In review of your account information, we do not show a warranty request has ever been submitted to us. Please know we are always here to help. We are happy to assist with any questions or concerns and our New Home Contact Center can be reach at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

Front Office is great-the final product is a major disappointment

  • Joanne C.
  • Verified HomeBuyer
  • October 09, 2019
  • Millville, DE

The wood used around the windows and doors is dented and damaged but it was still used and then they paint over the damaged areas. Poor mitered corners, my kitchen backsplash tiles don't match (different shades of beige) I'm missing a spindle on my banister, my garage door just broke and has existing damage on the bottom, a rock fell out of our front facade, glass kitchen cabinet is cracked in all four corners, missing window screens, garage door knob is falling out of door, dents in the dry walls and everyone is to busy building more houses and not fixing the existing ones so we just sit ...

Beazer Homes responded:
Thank you for sharing this feedback with us! We sincerely apologize for any issues you have experienced with your new home. We want to ensure any concerns you have are attended to as soon as possible. Please reach out to the New Home Contact Center at 888-623-2937 or via email at NHCC@beazer.com. Thank you ...

Total Score 1

Pathetic

  • Aravind S.
  • Verified HomeBuyer
  • October 01, 2019
  • Clarksville, MD

Please don't even consider Beazer Homes. Good home designs but quality of work is very very bad. You have to run behind them to get stuff done. You need to repeatedly request them to make changes. Changes which could have been easily avoided. Paint work, wood work, flooring finish, tiles,... is pathetic. Not sure how other properties of Beazer Homes are but the one at Clarksville, MD is definitely very bad at quality of work.

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, have been addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

Beazer Homes - No quality control aspect to the builder's process.

  • Anonymous
  • Verified HomeBuyer
  • October 01, 2019
  • Atlanta, GA

No quality control aspect to the builder's process. No follow up on issues brought to attention of cuatimer service. This is Georgia branch to boot which is their company headquarters. Do better!

Beazer Homes responded:
Thank you for your feedback! We appreciate you taking the time to share this information. We do apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, are being addressed. However, we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

Doesn’t meet my expectations

  • Saiket A.
  • Verified HomeBuyer
  • September 17, 2019
  • Frisco, TX

Very poor management/ builder. No verification is done by builder after each major work is done by contractor. Did not use enough cement and send ration, not strong. My suggestion is builder need to review / talk with customer before each major work/construction is done. Make sure both are same page.

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, are being addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

Experience Poor

  • William M.
  • Verified HomeBuyer
  • September 13, 2019
  • Windermere, FL

Poor customer Service things promise that we’re not done things need to be done and they are ignoring us the builder treats Homeowners poorly. My suggestion is if they promise the homebuyer you need to get it in writing as they will not follow through they still need to fix our pavers which have paint all over them both on most of the driveway and the front porch or microwave is faulty there are chipped tiles everywhere that you don’t see unless you live in the house but now they won’t fix them because we did not see it before hand Which is almost impossible the entire experience has been a ...

Beazer Homes responded:
We would like to thank you for your review! At Beazer, we aim for an outstanding experience for all of our homeowners and we apologize if yours fell short. All items in your home will be warranted as outlined to you however, we cannot warrant improvements or additions installed by homeowners. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

Promise has not yet done after closing cost

  • Vivek S.
  • Verified HomeBuyer
  • September 10, 2019
  • Phoenix, AZ

I was told Beazer Management will install the Fan in my Newly Moved House but they did not even I requested them multiple times

Beazer Homes responded:
Thank you for your review! We have contacted the Phoenix Management team and they let us know the fans were delivered to you to install per the agreement with the sales team. We apologize for any confusion and are here to assist should you have any questions or concerns in the future. You can reach the Beazer Homes New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

Disappointment

  • Assaf A.
  • Verified HomeBuyer
  • August 14, 2019
  • Hermitage, TN

I have nothing good to say about this builder, they won’t be responsibly for anything, the warrenty is not as promised, I honestly will not recommend anyone to buy here.

Beazer Homes responded:
Thank you for your feedback! We understand how valuable your time is and appreciate you taking some out of your day to submit this review. From the experience you shared, it looks like we have areas that need improvement and we apologize your experience was not a great one. We have reached out to our Nashville team and are happy to hear you have recently met with them and your concerns are being addressed. Additionally, if you have any questions or concerns, please know that our New Home Contact Center is there to help, they can be contacted at 888-623-2937 or via email at NHCC@beazer.com. Thank you ...

Total Score 1

Worst people ever

  • Sanjiv P.
  • Verified HomeBuyer
  • August 13, 2019
  • Euless, TX

Closed the house at the end of June, wasn’t complete, they never gave me time for final walk and said all the fix will be done soon, not true still waiting for stuffs to be fixed. Sales lady (Erin) wasn’t helpful at all after the earnest money contract. Bad experience, if it wasn’t the location I wouldn’t have bought the house.

Beazer Homes responded:
Thank you for your valuable feedback! This is not the experience that we hope to deliver for our homeowners and we apologize for any issues you have encountered. We have reviewed your account and do not show any outstanding issues have been reported to us. We encourage your to reach out to our New Home Contact Center at 888-623-2937. From there we will be able to assist in addressing any concerns you have, as quickly as possible. Thank you again and we look forward to working with ...

Total Score 1

Bad

  • Rebecca S.
  • Verified HomeBuyer
  • August 13, 2019
  • Clarksville, MD

After the actual sales process was over everything was down hill. Awful communication which delayed our close and even after move in we’re still dealing with pretty big issues with the house.

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, are being addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

Would never buy from or recommend beazer to anyone

  • Hung N.
  • Verified HomeBuyer
  • August 06, 2019
  • Elk Grove, CA

Just a horrible experience overall. Even after moving into home it has not been pleasant

Total Score 1

Not Happy with after move in service.

  • Farhan A.
  • Verified HomeBuyer
  • August 06, 2019
  • Woodbridge, VA

There has been an issue with the driveway I have been complaining for about a month, no have fixed it. A carpet person supposes to come to fix another issue in my carpets. they gave me an appointment I took a day off yet they show up. Customer service said they will reschedule but they never did. Very very poor customer service.

Beazer Homes responded:
Thank you for your feedback! We appreciate the time you took to submit such valuable information to us. We contacted our Virginia Division and are happy to see repairs for the concerns you have listed have been scheduled. Although your Beazer experience thus far has not been a perfect one, we do want to thank you for allowing us the opportunity to turn things around. Please reach out to the New Home Contact Center with any questions or concerns you may have in the future. They can be reached via phone at 888-623-2937 or via email at ...

Total Score 1

I wouldn't do it again.

  • Greg B.
  • Verified HomeBuyer
  • July 27, 2019
  • Surprise, AZ

We purchased a spec home and wish we had kept looking. We have had numerous issues that should have been taken care of as the house was being built and definetly prior to our closing. We understand that there will be issues but the lack of interest in customer satisfaction is disappointing. The only person so far who has shown any interest is our warranty person. Also, in our opinion, the building trades they hire lack attention to detail and have no regard for the homeowners living in the homes around those being built. We definitely would not buy a Beazer home again.

Beazer Homes responded:
Thank you for your feedback! We are always looking for opportunities to improve the experience we provide to our homeowners and appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see that both our warranty and construction teams have reached out to assist in resolving any pending concerns you may have. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 1

Disappointed

  • DJ R.
  • Verified HomeBuyer
  • July 24, 2019
  • Calabash, NC

We have had numerous issues with our home. First and foremost, the entire paint job is horrendous. I have a 4 year old grandson who could have done a better job. I also didn’t realize when I did my pre drywall inspection that all the interior wall studs are 24” on center. I found this out when I went to hang a picture. I guess it’s ok by Brunswick County Code. If I had known this prior to signing our contract, we never would have purchased this home. The sod that was put on our lot has many spots that are brown and dead. Overall we our disappointed with the job that Beazer did building our ...

Beazer Homes responded:
Thank you for your feedback. We appreciate you taking the time to share this with us and would like to apologize for any issues you have experienced with your new home. We are happy to see that Carl, your warranty representative, has reached out to help address your concerns. If there is ever anything we may assist with in the future, please contact our New Home Contact Center at 888-623-2937 or via email at ...

Total Score 1

Poor customer service

  • Anonymous
  • Verified HomeBuyer
  • July 24, 2019
  • Elkridge, MD

The construction manager and the sales manager didn’t care much. I had to make multiple phones calls before I could speak to them on any issues. Especially the sales manager during the whole process was very arrogant. There were few outstanding items that needed to be fixed before closing, but that never happened too.Post purchase was a similar story, no response and had to escalate but that did go too far.

Beazer Homes responded:
Thank you for taking the time to provide your feedback. This is not the experience that we hope to deliver for our homeowners and we apologize for any communication issues or delays in warranty services you have encountered in building your new home with us. We have reviewed your account with our Maryland team and are glad to know that Robin, Customer Care Coordinator, has reached out to you. We look forward to resolving your warranty concerns, once you have had the opportunity to submit your pending items to us. Please know we are here to help and can be reached at our New Home Contact Center at 888-623-2937 or via email at ...

Total Score 1

Terrible customer service

  • Sandra P.
  • Verified HomeBuyer
  • July 12, 2019
  • North Las Vegas, NV

Sales office people were rude and disrespectful after we signed on . We were told very rudely that we were going to loose our house because we haven't had enough activity on the sale of our existing home . Designer Susan is unprofessional. Told me not to go way out with my color scheme because they might have to resell my home . Seriousl?. When we signed on we were told we would get a sign on option credit ,we choose to use it on 3rd car garage. In the end we paid for it. So unhappy. The only decent people are Dave the builder and Bill from customer care.

Beazer Homes responded:
Thank you for taking the time to provide your feedback to us! We apologize for your experience through your home building process. We have contacted our Las Vegas Team to help us review your concerns and were happy to find that all credits to be received were applied for you. Please know that we are here to help with any future warranty concerns you have and can be reached at our New Home Contact Center at ...

Total Score 1

Unprofessional work

  • Asnoor V.
  • Verified HomeBuyer
  • July 09, 2019
  • LAWRENCEVILLE, GA

I can give only 2 star because the contractor used very very cheap labor n the the quality of the work is very dirty n uncleaned I would not appreciate anyone buying beazer homes

Beazer Homes responded:
Thank you for your review, we appreciate the time you took to submit this feedback to us! We apologize for any issues you have experienced with your new home. We have contacted our Atlanta Team and they helped us review the concerns you have submitted. We are happy to hear the remaining items have been scheduled and will be addressed shortly. If there is ever anything we can assist with in the future please let us know by contacting the New Home Contact Center at ...

Total Score 1

Disappointed to say the least

  • Mikelyn T.
  • Verified HomeBuyer
  • June 21, 2019
  • Surprise, AZ

17 years ago I built with Beazer so when I was in the market to buy a house again, I only looked at Beazer. I spent over 300,000.00 on this house and am so disappointed. I am actually trying to figure out how to get my money back out when I sell it. I paid a lot of money for a patio door that I can't open one side, another door whistles when the wind blows, and I reported tile in my shower that is cracked, didn't hear back from anyone, and when I called a month later, I was told that it was standard to have some imperfections. I was also told that the contractor refused to fix it. There ...

Beazer Homes responded:
Thank you for your review! We appreciate the time you took to provide us with this valuable feedback. We apologize for the issues you have experienced. We have contacted our Phoenix Team and are glad to see your warranty representative, Julie, is working with you regarding these concerns. If there is anything in the future we may assist with please reach out to the New Home Contact Center at 888.623.2937. Thank ...

Total Score 1

There are better options for the same price

  • Ronaldo S.
  • Verified HomeBuyer
  • June 05, 2019
  • Prosper, TX

There are better options for the same price

Beazer Homes responded:
Hello, thank you for submitting your review. We are sorry to hear that you may have run into any issues with your new home and would love to help in any way we can. If there is anything we may assist you with please do not hesitate to reach out to the Beazer Homes New Home Contact Center at 888-623-2937 or via email at ...

Total Score 1

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