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Beazer Homes

Beazer Homes Reviews

What Homeowners Have to Say About Beazer Homes.

Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 5856 homeowner reviews to learn why they are the right team to build your new home.

Beazer Homes

has 4.5 out of 5 stars in All Areas

5856 Reviews in All Areas

Star Rating Breakdown

5 ★ 4306

4 ★ 625

3 ★ 402

2 ★ 225

1 ★ 298

Customer Reviews

Terrible customer service

  • Sandra P.
  • Verified HomeBuyer
  • July 12, 2019
  • North Las Vegas, NV

Sales office people were rude and disrespectful after we signed on . We were told very rudely that we were going to loose our house because we haven't had enough activity on the sale of our existing home . Designer Susan is unprofessional. Told me not to go way out with my color scheme because they might have to resell my home . Seriousl?. When we signed on we were told we would get a sign on option credit ,we choose to use it on 3rd car garage. In the end we paid for it. So unhappy. The only decent people are Dave the builder and Bill from customer care.

Beazer Homes responded:
Thank you for taking the time to provide your feedback to us! We apologize for your experience through your home building process. We have contacted our Las Vegas Team to help us review your concerns and were happy to find that all credits to be received were applied for you. Please know that we are here to help with any future warranty concerns you have and can be reached at our New Home Contact Center at ...

Total Score 1

Unprofessional work

  • Asnoor V.
  • Verified HomeBuyer
  • July 09, 2019
  • LAWRENCEVILLE, GA

I can give only 2 star because the contractor used very very cheap labor n the the quality of the work is very dirty n uncleaned I would not appreciate anyone buying beazer homes

Beazer Homes responded:
Thank you for your review, we appreciate the time you took to submit this feedback to us! We apologize for any issues you have experienced with your new home. We have contacted our Atlanta Team and they helped us review the concerns you have submitted. We are happy to hear the remaining items have been scheduled and will be addressed shortly. If there is ever anything we can assist with in the future please let us know by contacting the New Home Contact Center at ...

Total Score 1

Disappointed to say the least

  • Mikelyn T.
  • Verified HomeBuyer
  • June 21, 2019
  • Surprise, AZ

17 years ago I built with Beazer so when I was in the market to buy a house again, I only looked at Beazer. I spent over 300,000.00 on this house and am so disappointed. I am actually trying to figure out how to get my money back out when I sell it. I paid a lot of money for a patio door that I can't open one side, another door whistles when the wind blows, and I reported tile in my shower that is cracked, didn't hear back from anyone, and when I called a month later, I was told that it was standard to have some imperfections. I was also told that the contractor refused to fix it. There ...

Beazer Homes responded:
Thank you for your review! We appreciate the time you took to provide us with this valuable feedback. We apologize for the issues you have experienced. We have contacted our Phoenix Team and are glad to see your warranty representative, Julie, is working with you regarding these concerns. If there is anything in the future we may assist with please reach out to the New Home Contact Center at 888.623.2937. Thank ...

Total Score 1

There are better options for the same price

  • Ronaldo S.
  • Verified HomeBuyer
  • June 05, 2019
  • Prosper, TX

There are better options for the same price

Beazer Homes responded:
Hello, thank you for submitting your review. We are sorry to hear that you may have run into any issues with your new home and would love to help in any way we can. If there is anything we may assist you with please do not hesitate to reach out to the Beazer Homes New Home Contact Center at 888-623-2937 or via email at ...

Total Score 1

Poor craftsmanship poor quality control

  • James S.
  • Verified HomeBuyer
  • May 21, 2019
  • Myrtle Beach, SC

With this being the 4th home that I reviewed for quality, there are several recommendation that Beazer should look at. • Your appliance installer should be fired. Damaged appliances, bolts missing from installation, doors messed up, etc. • Your siding contractor does very shady work. Poor bends, bad cuts, bad angles. Get someone else. • Electrician shows little attention to details. Fixtures installed wrong, not level, screws not tight, panels marked sloppy. • Concrete pads cracked before occupied • Sloppy painting and caulking. • Bathroom fixtures not installed properly (toilet paper rolls ...

Beazer Homes responded:
Hello, we would like to thank you for taking the time to submit your feedback. This information will help our team improve the Beazer Experience for all our past, present and future homeowners. We are truly sorry for any and all issues you have experienced. We have reviewed your case information and do not show that you have ever submitted warranty requests to us. We are always more than happy to help you in any way we can and if you have any concerns in the future please give us a call at 888-623-2937, thank ...

Total Score 1

Very Disappointed

  • Anonymous
  • Verified HomeBuyer
  • May 01, 2019
  • Myrtle Beach, SC

Workmanship inside disgusting. So many issues of poor quality. Sorry I purchased.

Beazer Homes responded:
Hello, thank you for submitting your review. We appreciate the time your took to submit this feedback to us. We also truly apologize for any issues you have experienced regarding your new home. We have researched all documentation regarding your home and do show several warranty request have been submitted and addressed. We can only imagine how frustrating additional repairs can be but we do want to help and correct any concerns your may have. Should you have any questions or concerns in the future please let use know by calling the New Home Contact Center at 888-623-2937. You can also send us an email at NHCC@beazer.com. Thank you ...

Total Score 1

Nice look overall, but horrible build and service

  • Dinah S.
  • Verified HomeBuyer
  • May 01, 2019
  • Aubrey, TX

The design team screwed up on the flooring and colors of the home then tried to say it was me. Thankfully I had proof with photos that was taken from design studio when I was there. They tAken forever to return once repairs are needed after closing. On a good note, Josh the representative for the community was really good and helped us with getting things straightened out.

Beazer Homes responded:
Thank you for your feedback. We are truly sorry for any issues you experienced during the closing process and honestly value this feedback. We absolutely would like to help enhance your experience going forward. Should you ever have any warranty concerns in the future please do not hesitate to reach out to the New Home Contact Center at ...

Total Score 1

Build with someone else

  • Anonymous
  • Verified HomeBuyer
  • April 13, 2019
  • Noblesville, IN

cheap material, even cheaper labor, terrible follow up and communication, already look forward to the day I move out of this house.

Beazer Homes responded:
Hello, thank you for your feedback! We truly appreciate you taking the time to provide us with this information. We sincerely apologize for any issues you have experienced with your home and the inconvenience this has caused. We have reviewed your case information with the Indianapolis Division, and do show all the concerns you reported were addressed. If you have any questions or concerns in the future, please do not hesitate to contact the New Home Contact Center at ...

Total Score 1

Disappointed

  • Anonymous
  • Verified HomeBuyer
  • April 10, 2019
  • Lancaster, CA

Lack of communication on behalf of the sales team an sloppy paint fit an finish.

Beazer Homes responded:
Thank you for your review! We would like to apologize for any lack of communication you have felt. We are also sorry for any concerns you may have regarding the fit and finish of your home. We do not show you have ever reported anything to our warranty department. We are always happy to quickly address our homeowners questions. All concerns can be reported to the Beazer Homes New Home Contact Center at 888-623-2937. Thank you again for the feedback, and we look forward to working with ...

Total Score 1

So disappointed

  • James K.
  • Verified HomeBuyer
  • April 10, 2019
  • Riverview, FL

Nice community with big lot sizes. However, you have to stay on top of this builder to make sure things are done right. Even with weekly site visits and constant contact with our builder we are still finding big problems 6 months after moving in. Our biggest issues seem to be electrical. Lights were not installed per plan (we caught this before closing and when they "fixed" it the lights were installed in the wrong room. Builder had to remove those lights and then install them in the correct room). Lights were installed far off center in multiple rooms. Our oven was wired to a breaker ...

Beazer Homes responded:
Thank you for your review. We can only imagine how frustrating this must be. We have reviewed the case information for your address and do show the issues you have detailed in your review have been reported and scheduled with the proper vendors. Again, we apologize your experience has been anything less than perfect, but we are always here to help in any way we can. If you have any additional questions or concerns please do not hesitate to contact the New Home Contact Center at ...

Total Score 1

Difficult to work with

  • Catherine S.
  • Verified HomeBuyer
  • April 03, 2019
  • Windermere, FL

Since we have moved in we have had several issues in the home that require repairs. Almost every vendor has either no showed us or showed up on the wrong day when no one was home to let them in. It’s extremely frustrating to have to take time off work and then have the person not show up. We have been in our home over a month and still have several issues that still need to be addressed.

Beazer Homes responded:
Thank you so much for your review. We would like to genuinely apologize for any and all issues you have experienced with our vendors and we will be addressing them. We do ask that you continue to report any concerns that you may have with your home, to the New Home Contact Center at 888.623.2937. We want to make sure your Beazer Experience going forward is a great ...

Total Score 1

First Time Buyers

  • Wendell T.
  • Verified HomeBuyer
  • April 02, 2019
  • Katy, TX

As a whole, my experience with Beazer was subpar. From the very beginning until now there have been nothing but lies and unfulfilled promises. There have been too many incidents to send in a survey but just know that we are not completely satisfied with our first time buying experience.

Beazer Homes responded:
We are so sorry for any disappointment with your new home. We truly appreciate you sharing your experience with us. We have reviewed all warranty requests you have submitted and we do show all have been reviewed and addressed by your local warranty representative. If there is any issue you are currently experiencing please do not hesitate to report this to the New Home Contact Center at ...

Total Score 1

1

  • Paul N.
  • Verified HomeBuyer
  • February 28, 2019
  • Laveen, AZ

They tell come and fix something and make mistake they say next week, next 2 weeks they never show up. the house not complete in the backyard .

Beazer Homes responded:
Thank you for submitting your review. We would like to apologize for the issues you have experience and the inconvenience they have caused. We strive to make every new home experience a perfect one and apologize if we fell short in any way. We have researched the case information for your address and have discussed your concerns with our Phoenix Division and are happy to see all concerns have now been resolved by your warranty representative, Luis. Should you have any questions or concerns in the future we absolutely would like to help in any way we can! Please reach out to the New Home Contact Center, at 888-623-2937 or you can email to ...

Total Score 1

Poor

  • Kenneth F.
  • Verified HomeBuyer
  • February 20, 2019
  • Oceanside, CA

Terrible buying experience from Beazer

Beazer Homes responded:
We would like to thank you for your feedback. We truly apologize for any frustration felt during the buying process. We would love to help improve your experience going forward and encourage you to report any concerns to our New Home Contact Center at 888-623-2937. BeazerHomes

Total Score 1

Beazer Homes - Misaligned 1st floor toilet.

  • Rex R.
  • Verified HomeBuyer
  • January 29, 2019
  • Las Vegas, NV

Misaligned 1st floor toilet. Had missing shutters. Pop out fell on my truck at 1 am in the morning. Ugly wall on backyard missing cinder blocks

Beazer Homes responded:
Thank you so much for your review! We are very sorry for any issues you have experienced and are always more than happy to help in any way we can. We contacted your warranty representative, Greg, and he let us know the items you mentioned have been corrected. Should you ever have any future concerns please do not hesitate to contact the New Home Contact Center at ...

Total Score 1

Bad experience and not good quality homes

  • Akash P.
  • Verified HomeBuyer
  • January 16, 2019
  • Holly Springs, NC

Builder was horrible as keep going on vacation and not answering any of the email. Issue never taken care. When tome comes closure for the closing and we reach out to complain service then only they respond which impact our closing date as it was extended 3 time. End product is not good eaither of what we pay for the property

Beazer Homes responded:
Hello! We would like to thank you for your feedback, as it will help us improve the Beazer Experience going forward. We have contacted our Raleigh office and all warranty concerns you have reported have been addressed. If there is anything at all that we can assist with please let us know. You can reach us at ...

Total Score 1

Bad Experience

  • Rodney B.
  • Verified HomeBuyer
  • January 11, 2019
  • Northlake, TX

I would not buy a home from Beazer. Very bad experience.

Beazer Homes responded:
Thank you for taking the time to tell us about your experience. We truly apologize for any issues you have encountered and can only imagine the frustration this has caused. We have reviewed the case history for your address, and did find all reported concerns have been resolved. We want to help with any and all concerns you may have and the best way for us to quickly and thoroughly help resolve these with you is to contact our New Home Contact Center. You can reach us at 888-623-2937 or you can email us at ...

Total Score 1

New Beazer home resident

  • Jodi C.
  • Verified HomeBuyer
  • January 08, 2019
  • Dallas, TX

I moved in to my new Beazer home in November, 2018. The building process was a nightmare. I have built 3 homes before this one, including one Beazer home in 1993. That experience was a good one, as well as the other two builds. This one was a nightmare from the beginning. First, they told me my air conditioner would not fit on the side yard, which they had to know from prior lots in the area and lot size. But of course waited until i had put money down on the lot and was non-refundable. They changed my closing 3 times late in the process after i had given notice at my apartment complex and ...

Beazer Homes responded:
Hello, thank you for submitting a review. We truly apologize for the issues you have encountered and that your experience so far has been less than you had hoped for. We do hope you will allow us the opportunity to attempt to correct your overall experience going forward. While we ideally never want any issues to arise with any of our homes, we do know things can happen and we want you to know we are here for you. We have contacted your local warranty representative and confirmed that all warranty cases reported to us have been addressed. Should you have any concerns or questions in the future please do not hesitate to let us know by calling the New Home Contact Center at ...

Total Score 1

Worst Maintenance

  • Guruprasad G.
  • Verified HomeBuyer
  • January 08, 2019
  • Elkridge, MD

There are some pending items which has to fix and Beazer promised that they will fix before closing after closing. It has been more than month . No one fixed and come responding properly.

Beazer Homes responded:
Thank you so much for your feedback. We truly appreciate you taking the time to share this information with us. We have reviewed your home account information and do show you have reported cases for flooring, drywall and granite and these have all been addressed by your warranty representative, Eric. If there is anything you are currently concerned about please let the New Home Contact Center know. You can reach them by phone at 888-623-2937 or via email at ...

Total Score 1

I would never build a Beazer Home Again

  • Linda N.
  • Verified HomeBuyer
  • January 02, 2019
  • LAWRENCEVILLE, GA

-they rushed on our home to close in time for Quarter Reviews. -before closing, there were a handful of things that needed to be fixed. We were told it would be done after closing. We’ve closed, now trying to get a hold of a supervisor is like waiting for rain in a dessert. Ridiculous. -we will never build a Beazer home again

Beazer Homes responded:
Thank you for your review! We would like to apologize for any delay in repairs on your home. We have contacted your warranty representative, Michael and have found that all issue reported to him have been resolved. We are happy that you have been working with Michael to address your concerns, but we would also like to let you know you can call the New Home Contact Center, anytime, at 888-623-2937. They will be able to help with any issues you may ...

Total Score 1

Good design, but poor quality and design

  • Matthew R.
  • Verified HomeBuyer
  • December 20, 2018
  • Clermont, FL

Do not buy a Beazer home. They are poorly built and the after-sales service is non existent. Once the house is closed on, they are unresponsive and do not care about warranty-related issues.

Beazer Homes responded:
Hello, thank you for submitting your review. We appreciate the time your took to submit this feedback to us. We also truly apologize for any issues you have experienced regarding your new home. We have researched all documentation regarding your home and do show several warranty request have been submitted and addressed. We can only imagine how frustrating additional repairs can be but we do want to help and correct any concerns your may have. Should you have any questions or concerns in the future please let use know by calling the New Home Contact Center at 888-623-2937. You can also send us an email at NHCC@beazer.com. Thank you ...

Total Score 1

Beazer Homes - When been in our house for three months now and still have not

  • Ray C.
  • Verified HomeBuyer
  • December 19, 2018
  • Mount Juliet, TN

When been in our house for three months now and still have not gotten all issues completed

Beazer Homes responded:
Thank you for submitting your feedback! We truly apologize for any delay in repairs. We have contacted our Nashville Warranty Office and found one case you submitted regarding your front door and a drywall issue, that has been resolved as of January 2019. If there is anything else we can assist with please do not hesitate to let us know. You can reach the New Home Contact Center 888-623-2937 or via email at ...

Total Score 1

Disappointment

  • Robin L.
  • Verified HomeBuyer
  • December 16, 2018
  • Litchfield Park, AZ

Sadly, we have faced one disappointment after another with our new build from the signing of the contracts to obtaining permits to start of the build to the trade workers. The quality of the trade workers that our builder contracts is lacking at best. Upon closing there were still several items needing repair. It is 90 days since we have closed and those items are still in need even after trade workers have been in to do the work. This was our first new build and unfortunately we have not enjoyed it all. This was meant to be our dream home and we honestly are displeased. We have not been ...

Beazer Homes responded:
Thank you for taking the time to share your experience. Your feedback will contribute to helping us improve and support our team and homeowners. We would like to apologize for any issues you have experienced with your home. We know a new home is a monumental moment in a persons life, and we strive to make this experience as perfect as possible. We are truly sorry if your experience was less than ideal. We have researched all the information on file for your home and show all warranty requests have been resolved. With the last request being a flooring concern, resolved in December of 2018. Should you have any concerns in the future, we would like to encourage you to contact the New Home Contact Center at 888-623-2937. They will be able to help your address any questions or concerns you may ...

Total Score 1

The person at the Lawyer office was great! The get Excellent. I will not Recommend this builder to any one I know!

  • Horace M.
  • Verified HomeBuyer
  • December 04, 2018
  • Myrtle Beach, SC

Not willing to correct their fault. In building my house. A company this large won’t consider a Attic ladder.

Beazer Homes responded:
Thank you for submitting a review. We would like to apologize for any issues you have run into with your new home. We contacted our Myrtle Beach office and were able to confirm your concerns regarding your attic have been addressed. We also show warranty requests regarding heating, lighting and cabinets have all been resolved. Should you ever have any future concerns please do not hesitate to give us a call at ...

Total Score 1

EXTREMELY DISAPPOINTED

  • Anonymous
  • Verified HomeBuyer
  • December 03, 2018
  • Atlanta, GA

I AM EXTREMELY DISAPPOINTED WITH THE SERVICE AND QUALITY OF BEAZER HOMES. I CLOSED ALMOST 3 MONTHS AGO AND I STILL HAVE OUTSTANDING ITEMS THAT HAVE NOT BEEN ADDRESSED. I'VE HAD TO CALL THE EMERGENCY WARRANTY LINE DUE TO NO HOT WATER AND NO HEAT AND NEVER HEARD BACK FROM ANYONE UNTIL THE NEXT DAY. THE CRAFTSMANSHIP OF THE HOME IS VERY POOR AND IT SEEMS AS OF MY HOME WAS JUST THROWN TOGETHER. FOR THE AMOUNT OF MONEY I PAID, I EXPECTED WAY MORE THAN THIS.

Beazer Homes responded:
We are truly sorry for any issues your have experienced with your new home. We can only imaging the disappointment and frustration you must feel. Our goal is to make every new home owners experience and amazing one, and we are so sorry if this was not your experience. We have contacted the Customer Care Manager for our Atlanta Division, Russel, and he let us know he he has worked with you regarding the concerns you have mentioned. He also let us know all warranty request have been addressed at this time. Should you ever have any concerns or questions in the future, we are always here to help! Please never hesitate to reach out to us at ...

Total Score 1

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