Beazer Homes Reviews

Profit margins > quality = poor product/service

As time is passing after closing in our home, the “We are here” even after we close is simply a lie. Just another transaction and its sad to know that its the same regardless of the builder. We have not received responses from our builder, area manager, the warranty person isnt helpful either. He pushes to always say it isnt covered, but did I really have to pull the warranty myself, screen shot, to show him it is? Now those issues are soon to be fixed. But had I been trusting, we would’ve settled on bad work. The corporate office calls to check on our first survey, not helpful either! I have called back 4 times and no call back! The second time I called the lady said Roland went on vacation and was going to have someone call me and never did. that call was on 3/1. All of you are home owners or want to be. It goes back to treat people the way you want to be treated. If you can do the very least and care about your job, its a sign you need a new one. ... More

Very bad experience with the builder's representative, very pushy and unprofessional in communications.

Make sure you get your inspection performed. Many things wrong or badly done in house.

Once you close with trust no one turns up to complete walk through list nor any follow up...finishing of beazer homes is not good at all...thier manager changes and problem is faced by customer....all other pending work we are slowly doing out of our pocket....still have little trust if they finish the pending work of mine.

The day before putting down earnest money I was promised all these magical things- I would be helped for the first 30 days with any cosmetic issues and I would be helped if there was any warranty problems. I was promised someone would take care of me. My initial review was 5 starts because everyone was so nice and seemed trust worthy. Now is like pulling nails trying to get my requests done. One request that I made less than 30 days of closing, took 5 weeks to be addressed. Don't tell me that you are here for me and can address my issues and then ignore me and avoid me. I have now tried calling the companies themselves to get help but I am told my builder has to call and request them. I have been let down. Great house though. ... More

This was my first time building a home and it wasn’t the experience I thought it would be. The builder blamed the long building process on the impact of coronavirus. (It was 6+ months when I was told it was a 3-4months process at escrow) I was very patient with the timing because I wanted my house to be done right. Unfortunately at the end the quality of the home was not up to par and the work was not professionally done correctly. The sheet rock meeting and the walk through was pointless because every time I would point something out the builder would make an excuse on why he can’t fix it. It was and still is a nightmare. I regret closing with Beazer overall. My house still has some issues that were not completed and the builder said he would fix them but has been ignoring my emails. Definitely some lessons learned as this was my first build. ... More

Sales person very nice but when you talk to them make sure that what the tell you get is all in writing not happy to what happened to me

After being in the house for a few months, you really start to notice the really poor quality of workmanship that has gone into the build. I have already submitted a workorder for an electrical problem ( but of course Covid will be the reason it cannot be fixed anytime soon.). Every door frame had been busted and repaired poorly. I had to repair the rain shower head myself. There was a large paint run on the front door that was supposed to berepaired, but it was just sanded, not repainted. The electrical problem is multiple switches controlling one light. But they dont all work. Sliding door keeps jumping the track, needs adjusting. Several areas not painted. Cabinet doors and drawers crooked. I could keep going on, but what is the point. I will end up fixing it all myself, but when you buy a brand new home you shouldn't have to. ... More

Not the best experience.

The quality checks before closing are lacking. The noise in the unit is totally unacceptable. The move in experience was less than expected.

Make sure you receive follow-up support after move in.

Houses are very well designed and great floor plans but can't say the same about the workmanship. Also be prepared to move into a home that still has things that need to be completed or repaired. At least that has been my experience.

Pay attention to detail, guidelines, and false promises. The builder will contact the buyer constantly trying to get good marks on an after-closing survey in order to advance in the company and/or receive a bonus. After the survey was submitted, the builder has yet to complete prior promises. Multiple complaints from this new development regarding backyard fencing parameters and guidelines, we have been told three different fence lines at different instances. Basically all of the homes already built have lot drainage issues, some much worse than others. We have been told the gated entrances are "coming soon" for months now. The overall concept of Harborview sounds great, the houses look great. Hoping things turn around for this new development. ... More

Many good features with the house but also many deficiencies. Toilets had the bowl 14-1/2 inches off the floor which does not meet the ADA minimum limits. Like sitting on the floor. We had to replace the toilets. Salesman showed us the shower we were getting in the sample house. Well it was deficient and we had to replace the shower head system. Salesman said just because it was in the sample home doesn't mean we would get the features. The alarm company always puts a module in the master bedroom. Our bedroom doesn't have a phone line. All ventilation outlets and return air filter are the wrong size and the outlets and filter do not fit and cannot be regulated. I signed a document showing a double sink in the kitchen. We got a single sink. Two overflow valves drain into the garage. Salesman said the garage is not the house so it's OK. The house has no shower cutoff valves. Salesman said none of the houses have any so it's OK. Back yard is to steep to cut the grass. Salesman said the home owners association will cut it because it's in their right-of-way. Not true. No one will cut the grass. Salesman showed us the screened in porch we would get. Well we didn't get the screen. Etc. / etc. ... More

Builders are good, but staff must be in better integrity and coordinate their communication systems so as to not send the same documents 3-4 times. It held up the home buying process and creating many inefficiencies throughout. We like our home!

Sales team was great, but house was rushed to build. Had 2 water leaks in my first week in the house. I also have some flooring lifting upstairs. Quality is surely not a priority.

The buying portion was great. However, we have seen nothing but inconsistency from home to home, even the same model being built next to us isn’t done the same. It seems as though some folks are offered a ‘secret menu’ with different options that we wished we’d have known about while building. Very disappointing. We also figured out that your builder doesn’t care about any issues you have with your home once you’ve filled out a survey on how he did. We also were told we couldn’t adjust certain things, while the home next to us has those adjustments made to it, which is being built after our home. Luckily there’s a warranty for a year even though we closed early on this summer and still have yet to receive a warrant booklet. ... More

My husband and I are first time homeowners. We moved into the community because it was close to the military base where my husband is stationed. However, from the get go there were issues delaying the house completion date making us close a week later then planned. The concrete has multiple cracks and the front of the house has a chunk missing which has still not been fixed. Cracks in the doorways were never fixed even though they were taped to be fixed, the plumbing was not hooked up under the kitchen sink and to the refrigerator causing a large puddle of water to pool upon move in, I am still missing toilet roll racks and towel rack in both of my guest bathrooms. I have been complaining and put in work orders since July. It is now October. Benito, the care manager makes you think he cares until you complete a survey on him and then you never hear from him again. He makes verbal promises and then breaks them. As a first time home buyer, I am disappointed in this experience and will be sure to never buy a beazer home in the future due to the poor service. ... More

Cannot pick the same exterior color of your neighbors next to you is silly and ridiculous. We pay for the house but we cannot pick what we want is suck. Builder explained it is City Ordinance is a lie.

bad attention, they do not solve problems

Selling experience was good. Building guidance throughout the process is was average. But the main reason I’m giving a 2 star rating on a respectable and reputable builder as Beazer is for the poor quality finish. We are happy for our beautiful home but extremely disappointed by the quality given in such a costly house.

Its ok . not a great experience.

The finish work on our home is terrible. During our final walk the home was practically pushed on us as the contractor said that we would find things overtime and he would address and fix them later. We have a list that keeps growing as we have found many mistakes made in the finish work. Bill has been great to work with and has assured us that he will get the items fixed. Thanks Bill!

I bought a beautiful model in a lovely Beazer neighborhood. Our sales experience was fantastic - everything upon inspection through the first 30 days has been a mess! Countless repairs required, broken (new) appliances, electrical issues all over the home, inconsistent follow up, weeks to complete repairs. It has been 45 days with several issues still not resolved. Shop your builder and get feedback on how they handle post move in issues!