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Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 6056 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Worst build quality
- Pradeep M.
- Verified HomeBuyer
- December 20, 2022
- McKinney, TX
Walls are not good Rest room upgrades have no quality Costly compared to other builders of same quality Worst plans Flooring is not same as what is shown in design studios Bad experience in design studio. People does not know anything there No coordination with design studio or builder or dates Keep changing options saying no availability though they took more than 10 months to close
Beazer Homes responded:
Thank you for sharing with us, Pradeep. We're sorry to hear that your experience did not meet your expectations. Beazer prides itself on providing flexible floorplan configurations that allow you to influence the design of your new home at no additional cost as well as high-caliber practices and industry-leading partners, rigorous inspections and premium materials. We'll be sure to share your thoughts with our team so that we may build a better Beazer going forward. In the meantime, we encourage you to reach our New Home Contact Center with any concerns you may have about your home. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. From all of us here at Erwin Farms, welcome to the neighborhood. - Roland ...
Total Score 1
Poor poor quality
- Anonymous
- Verified HomeBuyer
- December 13, 2022
- Myrtle Beach, SC
Sure a poor quality builder So many issues with the house The cosmetic appearance is like a preschool project Water leaks, no heat, doors wrong, broken trim, terrible paint jobs…and that’s just the beginning Don’t buy a house from Beazer The construction manager on site was useless, I wouldn’t have him build a dog house
Beazer Homes responded:
We appreciate you taking the time to submit your feedback, Steven. We have looked into your home account history and are happy to see that the local team has been working with you to resolve your concerns. We will be here in the future as well, should you have any questions or concerns. Call the New Home Contact Center at (888) 623-2937 or send them an email to nhcc@beazer.com. Thank you again and happy holidays! - Megan ...
Total Score 1
Poor customer Support
- Anonymous
- Verified HomeBuyer
- December 07, 2022
- Ellicott City, MD
Based on reviews we purchased a townhomw from Beazer. Looks like the quality of building is way too low. If we call the service guys to fix during warranty they ask 1000 questions as if we are asking them free services.. will stay away from them
Beazer Homes responded:
We never want one of our homeowners to feel this way about their new home. We want you to know we are always here to help and we would love an opportunity to look into your concerns. Please call the New Home Contact Center at (888) 623-2937 or send an email to nhcc@beazer.com. They will be able to ensure any concerns are properly and thoroughly addressed. Thank you for your feedback and have a happy holiday season. - Megan ...
Total Score 1
Worst Home Building Experience of my Life
- Richard L.
- Verified HomeBuyer
- November 28, 2022
- Cumming, GA
Good stuff: Location is excellent, Laney in sales was always responsive and very helpfully, although we just started working with Chris of Customer Care seems to have a good process for managing warranty issues. Bad: 5 months late, had 4 so called builders, poor building materials, no QC, poorly managed project. Seem to have no control of sub-contractors and could never give me accurate information as to when various events would happen and did not adequately exercise quality control of their work resulting in lots of re-work. Pre-walk thru resulted in my having to escalate deficiencies ...
Beazer Homes responded:
Thank you for sharing with us, Richard. We're terribly sorry to hear that your building experience was less than satisfactory. At Beazer, we pride ourselves on working with integrity, so it is incredibly concerning when we read reviews like this. We are, however, glad to see that your warranty team has been able to work with you to help turn your house into a home that you will be happy to live in for years to come. We appreciate you helping build a long lasting partnership with your local Beazer teams. Remember, should you have any questions or concerns in the future, our New Home Contact Center is here to support you in any way they can. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. From everyone out at Traditions at Herrington, welcome to the neighborhood. - Roland ...
Total Score 1
I will give them 0 rating point.
- Baljinder S.
- Verified HomeBuyer
- November 22, 2022
- Indianapolis, IN
There is not cleaning outside, and there customer service also very bad because they didn't do their work properly like we ask them to repaint our front door but they just clean it and after cleaning it look very dirty then we ask them again to repaint but they didn't respond yet. There customer service is very slow.
Beazer Homes responded:
Thank you for your feedback, Baljinder. We strive for perfection in all of our new homes but also realize that this may not always be achievable. This is why we are so proud of our amazing warranty team, who quickly and efficiently handle all homeowner concerns that may arise. We are thrilled to see that at the time of this review submission, all of your warranty concerns have been resolved. Should you have any questions or concerns in the future, we will be here to resolve them as swiftly as we have in the past. Please call our New Home Contact Center at 888-623-2937 or visit beazer.com. - Megan ...
Total Score 1
Poorly Managed!
- Anonymous
- Verified HomeBuyer
- November 22, 2022
- Cypress, TX
My wife and I have done a few of these already and our experience with Beazer Homes hasn't changed. I will never build again and I will never buy a Beazer Home. From the beginning everything was poorly managed and no line of communication was ever established with how our build was progressing. The only time that we got a call was when we did one of these surveys expressing how "P" iss poor things have been managed and lack of communication we were receiving. Overall my buying experience with Beazer Homes is extremely poor! I wouldn't recommend buying from Beazer to my friends or family.
Beazer Homes responded:
This is never feedback we want to receive from any of our homeowners. We realize that buying a new home can be an intimidating process and we strive to build a lasting partnership with all of our buyers. We genuinely apologize that this was not your experience, but we are also always available for our homeowners post close. Should there be any remaining concerns about your home please never hesitate to let us know. You can reach our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com. We look forward to improving your experience moving forward and are thrilled to have you at Parkland Village. - Megan ...
Total Score 1
It was a horrible experience
- Aswini V.
- Verified HomeBuyer
- November 22, 2022
- Morrisville, NC
Poor quality home, so many things overlooked. We will never recommend beazer to anyone.
Beazer Homes responded:
At Beazer, we have the confidence and experience that comes from nine generations of home building, Aswini. We take pride in the homes we deliver to our homeowners and apologize if your new home did not meet your expectations. We also have an award winning team ready to help with any concerns you may have. We are thrilled to see that the warranty concern you submitted to us has been resolved. However, should there ever be anything we may assist with in the future, we encourage you to let us know. You can reach out New Home Contact Center at 888-623-2937. - Megan ...
Total Score 1
i don’t know name of that person who came to last day give documents for closing day paperwork
- Satwant S.
- Verified HomeBuyer
- November 19, 2022
- Indianapolis, IN
i will never recommend to anybody buy home to beazer home because they are laiyer or never complete their promise what they said,on last day.
Beazer Homes responded:
At Beazer we have the confidence and experience that comes from nine generations of home building. We apologize if your new home experience did not meet your expectations, Satwant. If there is ever anything we may be able to help with please do not hesitate to give us a call at (888) 623-2937. We are confident we can assist with any concerns you may have and look forward to working with you. - Megan ...
Total Score 1
Average quality, poor after-sales service.
- Anonymous
- Verified HomeBuyer
- November 16, 2022
- Hermitage, TN
Will not recommend. Our "new" home has multiple defects that do not even need an inspection - it's outright inferior workmanship. The walls are unfinished, flooring is uneven, creeky staircases - to name a few. Several items were pending post-closing that are just labeled as pandemic-related delays. Overall, the build quality is certainly well below expectations. Will consider & recommend other builders for future purchases.
Beazer Homes responded:
Thank you for your feedback. We're sorry to hear you were not satisfied with the quality of your home. From our high-caliber practices and industry-leading partners to our rigorous inspections and premium materials, a home built by Beazer is made to last and designed to perform. We're happy to see that your Beazer team has been able to assist you with your reported concerns. Thank you for allowing us to work with you to help build a better partnership. Wishing you the best in your new home out at Magnolia Farms. - Roland ...
Total Score 1
Complete disappointment
- Yuliia L.
- Verified HomeBuyer
- November 08, 2022
- McKinney, TX
I'me very disappointed in this builder, the house that was build has TONs of issues (I have the list of 35+ items right now there) which the builder is not fixing and addressing in a timely manner, I have to chase and ask to perform the review of the issue, the feedback to my emails is delayed. Some issues with the house are major are cannot be fixed easily - like for example the water heater was misplaced - we checked the location of the heater in other similar houses and it is differs. so not sure what to do about that. Overall experience with this builder is not satisfactory. Will not ...
Beazer Homes responded:
Yulila, thank you for providing this bit of feedback. While we strive for perfection with every home, we know there may be times when some items require a little extra care. We're glad to see that your local team has been able to work with you to help address your reported concerns. Please know, our warranty team is always here to help should you ever need us. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Roland ...
Total Score 1
Delays, poor communication, sloppy finish work, limited follow through
- Brian S.
- Verified HomeBuyer
- November 04, 2022
- Millville, DE
Delays, poor communication, sloppy finish work, limited follow through
Beazer Homes responded:
Brian, thank you for sharing your experience with us. We're sorry to hear that you were not happy with the service you received. Our goal is to ensure you are settled in a beautiful home and given quality service along the way. We do not show any warranty requests have been submitted by you to our New Home Contact Center. We encourage you to contact them at (888) 623-2937 with any concerns you may have. We look forward to hearing from you and wish you the best in your new Beazer home. - Roland ...
Total Score 1
Not so good home buying experience
- Shonda B.
- Verified HomeBuyer
- November 03, 2022
- Pooler, GA
The home buying experience with Beazer Homes was not good. The original builder by the name of Jack was very rude, uncouth and had no scruples at all. I was sold a floor plan that included a tub and a shower in the master bath but Jack the builder did what he wanted to do and I ended up with a shower and a linen closest as a shower. The house was framed in January 2022 but didn't finish until August of 2022. No one could seem to get my house finished in a timely manner. At closing I still had a laundry list of things still wrong with the house. Most importantly, I'm still not satisfied that ...
Beazer Homes responded:
Shonda, thank you for sharing with us. We're sorry to hear that the experience with your home was less than satisfactory for you. We pride ourselves on working with integrity and this includes providing every homeowner with the respect they deserve. We will be sure to pass along your sentiments to our local team so that we can build a better Beazer going forward. We will have someone reach out shortly to discuss your concerns regarding the layout of your home. We hope going forward, we will be able to maintain a lasting partnership. - Roland ...
Total Score 1
Review
- Muhammad M.
- Verified HomeBuyer
- October 25, 2022
- Kennesaw, GA
It was an awful experience working with the Beazer Home team . The communication was not open. Initially the team was very push. They something & then deliver something else. I hate to remind Baezer Homes that they are selling homes not used car. They only person that helped us the construction manager. I would never recommend anyone for this company. It was just plainly aweful experience
Beazer Homes responded:
Thank you for providing this bit of feedback, Muhammad. We value all input from our homeowners, whether positive or negative. We're sorry to hear that your experience was less than ideal. We will be sure to pass along your sentiments to our teams so that we can build a better Beazer going forward. Upon review, we show you have not opened any requests for warranty work since closing on your home. We welcome you to contact our New Home Contact Center with any questions or concerns you may have. We can be reached at (888) 623-2937 or via email at nhcc@beazer.com. We look forward to hearing from you. - Roland ...
Total Score 1
Broked promises and shoddy work
- Kenneth L.
- Verified HomeBuyer
- October 20, 2022
- Prairie Ridge, TX
Don't believe a word they say. They make promises they do not intend to honor. Avoid these people!!!
Beazer Homes responded:
Kenneth, thank you for sharing this bit of feedback with us. We're sorry to hear that you were not satisfied with your experience. We see your local Beazer team has been actively working with you on your reported items. We encourage you to reach out to our New Home Contact Center for any future questions or concerns. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new home. - Roland ...
Total Score 1
Buyer
- Jon O.
- Verified HomeBuyer
- October 18, 2022
- Lebanon, TN
Worst experience ever. Would not recommend to anyone
Beazer Homes responded:
Thank you for this bit of feedback, Jon. We're sorry to hear that you were not happy with your new home experience. We invite you to reach out to our New Home Contact Center with any detailed concerns you have so that we can better identify areas of opportunity. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We look forward to hearing from you and wish you well in your new Beazer home. - Roland ...
Total Score 1
Some highs but a ton of lows; Disappointied
- Jessica C.
- Verified HomeBuyer
- September 20, 2022
- Katy, TX
In consideration of supply issues, it took 1 year to complete the build/purchase of my home. Back and forth issues with sales team, I thought we were past the headaches, however, now that we’re in, and have warranty concerns, the headaches are back! Although some concerns were quickly addressed, the landscape, drainage to be specific, is an absolute nightmare. I’ve provided photos, videos (with time/date stamps)verbal, and written communication, including concerns notates in an inspection report, it seems they’re doing all possible to avoid correcting even after it was suggested French ...
Beazer Homes responded:
Jessica, thank you for providing this bit of feedback. We're sorry to hear your experience with your yard has not met your standards. Upon review of your account, we show that your local warranty team is installing the drains in your yard today to help remedy this issue for you. Thank you again for your honesty. Remember, our New Home Contact Center is here for any future questions you may have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Wishing you a lifetime of happy memories. - Roland ...
Total Score 1
Really bad
- William H.
- Verified HomeBuyer
- September 13, 2022
- Naples, FL
Impossible to make any changes regardless of explanations/need. Also, materials used in the homes are very cheap in spite of high cost of the homes.
Beazer Homes responded:
William, thank you so much for sharing your feedback with us. We value all input provided. Beazer is proud to offer quality craftsmanship and Choice Plans, flexible floorplan configurations or "Room Choices" that allow you to personalize your new home at no additional cost. We apologize if these options did not meet your needs. While we see you have not yet submitted any warranty concerns to us, please know our New Home Contact Center is happy to field any questions or concerns you may have regarding your new Beazer home. You can reach us at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We look forward to hearing from you. - Roland ...
Total Score 1
Miserable
- Jason P.
- Verified HomeBuyer
- September 13, 2022
- Stafford, VA
This home was not ready for closing. Too many issues which I am still trying to get fixed. Things pointed out during pre construction and pre drywall were never fixed. Options paid for but installation is atrocious. I have paid good money to try to address design deficiencies because of your minimal cutting corners on the hvac. Mold and condensation should not be present a week before closing. Multiple missing or poor workmanship everywhere and now Beazer wants me to be the person who has to know what is missing or wrong to get Beazer to do anything. I am disgusted with the lack of ...
Beazer Homes responded:
Jason, thank you for reaching out. We are extremely sorry to hear that your experience with your new home has not met your expectations. While we hope that every home is perfect upon move-in, we understand that there may be some items that require a little extra care. We are happy to see that your local warranty management team is working with you to help resolve your concerns. Please know, Beazer is dedicated to providing you with quality customer care and a house that you can be proud to call home. Thank you for trusting us to help turn this experience around for you. - Roland ...
Total Score 1
No transparency and lies upon lies
- Manfred C.
- Verified HomeBuyer
- September 13, 2022
- Nashville, TN
Our closing was delayed multiple times due to fault of Beazer. These closing delays cost us alot of money. I would not recommend anyone to do business with Beazer.
Beazer Homes responded:
Thank you for your review, Manfred. We're sorry to hear that you were not satisfied with the closing date for your home. While we try to ensure that we stick as close to the estimated closing date as possible, we know there may be circumstances that may cause that date to change. We hope that you are enjoying our Harpeth heights community now that you are moved in. We encourage you to reach out to our New Home Contact Center with any of your home warranty needs at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new Beazer home. - Roland ...
Total Score 1
Post closing items are not completed after two (2) months of closing date
- Vivek S.
- Verified HomeBuyer
- September 07, 2022
- Cypress, TX
Post closing items are not completed after two (2) months of closing date. After several reminders still not action from builder. So disappointing.
Beazer Homes responded:
Thank you for sharing with us, Vivek. We're sorry to hear that you have not been satisfied with your experience. As of today, we do not show that you have reported any concerns to our warranty department for review. We encourage you to reach out to our New Home Contact Center so that we can look into this for you. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We look forward to hearing from you. - Roland ...
Total Score 1
Bad Solar experience
- Ryan C.
- Verified HomeBuyer
- August 25, 2022
- Valley Center, CA
I recently bought a home with Beazer. Most things went fine except for the solar set up. My point of contact was Mikayla H. I was told early July a tech would come out to set up my system. It is late August with the solar still not working, my bill is over 1k with SDG&E. I reached out to Mikayla to tell her no one has called. She said she does not have oversight and they should call me. She then put an "away" message on her email. Communication was not only horrible but I feel deeply disrespected. I contacted SunRun and now am handling it my self. I believe Mikayla represents Beazer not ...
Beazer Homes responded:
Thank you for taking the time to discuss this concern with us, Ryan. After meeting with our solar provider we were able to not only investigate your concerns, but also improve several processes. Your input was very helpful for our performance and we truly appreciate your feedback. From all of us at Beazer, thank you for allowing us to help build your future. - Roland ...
Total Score 1
Ridiculous!
- Anonymous
- Verified HomeBuyer
- August 16, 2022
- Murfreesboro, TN
Homes are built too fast! Builders are trading numbers for quality! My home was damaged by way of dishwasher, tud and back door insert! I also had to have the doors re finished do to dents in them! The tub was installed with two big cracks in it and the dishwasher was installed with a dent in it! My water heater was not wired properly and the air duct system was poorly installed. I have an appointment now to properly cover lines that are leaking water onto the attic floor. I'm still removing paint off of floors and chandeliers! Not to mention it took the painters three days to properly paint ...
Beazer Homes responded:
Thank you for sharing this with us. At Beazer, we pride ourselves on providing quality customer care and quality homes. While we try to have every home perfect upon move-in, we know that there may be somethings that require a little extra care after closing. We are so happy to see that your local building team was able to remedy these concerns for you before closing and are keeping you updated with the status of the door glass that is on order. We'll be sure to pass along your sentiments to the local team. Your feedback will help us build a better future for everyone here at Beazer and our homeowners. Wishing you all the best in your new Beazer home. - Roland ...
Total Score 1
Beazer Homes - The closing was a terrible experience and no warranty items have
- Seethal H.
- Verified HomeBuyer
- August 16, 2022
- Nolensville, TN
The closing was a terrible experience and no warranty items have been addressed since I moved in .
Beazer Homes responded:
Seethal, thank you for reaching out to us. We're sorry to hear that you experience has not met your expectations. Please know, our building and warranty teams work tirelessly to ensure a positive new home experience is enjoyed for every homeowner. We show that your team is currently working with you to remedy the warranty items you've reported to us. We encourage you to utilize our New Home Contact Center for any additional concerns that may arise. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Again, thank you for sharing this feedback. - Roland ...
Total Score 1
Will
- Felicia N.
- Verified HomeBuyer
- July 19, 2022
- Tomball, TX
Our experiance was not the best. Our house was still be worked on as we were closing. Our AC zone system was backwards, my electric bill was 500.00. The selling point for us was the sprayfoam insulation. We are still waiting for painters. Just yesterday we had to do a warranty job in our house for our ac because it was not cooling properly. they had to cut our sheetrock out to look at the ac. There were some parts of the ducts that were bent and caused the house not to cool the way it should. We have water sitting on one side of the yard and thats due to sprinklers since there isnt any rain. ...
Beazer Homes responded:
Thank you for sharing this review with us, Felicia. We're sorry to hear that your experience has not met your expectations. While we try our best to ensure that every home is perfect upon move-in, we know that there may be times when certain items require a little extra care. We're glad to see that your warranty team has been working with you to help address these concerns. We will be sure to pass along your feedback to help us build a better team going forward. We agree that communication is important to building a strong relationship between us and our homeowners. We encourage you to reach out to our New Home Contact Center with any questions you may have. They can be reached at (888) 623-2937 or via email at nhcc@beazer.com. Wishing you the best in your new Beazer home. - Roland ...
Total Score 1
Beazer Homes - i gave you star just for john and leigh because they are nice
- Anonymous
- Verified HomeBuyer
- July 05, 2022
- Indianapolis, IN
i gave you star just for john and leigh because they are nice otherwise they will not deserve stars. i am not satisfied with the builder. there are so many tiny details missing, dent in the garage door, electrical problem, wall paint not proper and many more. i suggest you everyone do your research before you buy
Beazer Homes responded:
We're sorry to hear that your experience with your new home has not met your expectations. At Beazer, we strive for greatness in every aspect of the building process. This includes both quality customer care and quality craftsmanship. While we hope that every home is perfect upon closing, we know that there may be some items that require some extra attention. That's why we have a customer care team that's dedicated to helping our homeowners night or day. We encourage you to reach out to our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com with any concerns you might have for your home. We are more than happy to help in any way we can. - Roland ...
Total Score 1
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