Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 7149 homeowner reviews to learn why they are the right team to build your new home.
Beazer Homes
has 4.6 out of 5 stars in All Areas
7149 Reviews in All Areas
Customer Reviews
Water Leak and small touch-ups / fixes
- Anonymous
- Verified HomeBuyer
- November 16, 2021
- Morrisville, NC
We’ve had a water leak issue and disappointing that a nee home had given us problems. In addition, it has been almost 2 weeks and we are waiting for replacement flooring etc to arrive. We also had several small fixes and the management office has promised to fix these when they fix the flooring and drywall. I agree that the office has been customer friendly, but I feel let down by the quality of work.
Beazer Homes responded:
We are disappointed to hear that you had to experience this and apologize for the material delays that have followed. Our team will continue to work on getting things back in order for you' We hope to have you settled and enjoying your home again soon. Please know that we are here to help and can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 4
Frank was great!
- Cherish S.
- Verified HomeBuyer
- November 16, 2021
- Crandall, TX
Wasn’t informed about some of the outages like my shutter color it was changed and I didn’t even get to agree to the color!
Beazer Homes responded:
Cherish, Beazer prides itself on communication and keeping our homeowners in the loop every step of the way. We are sorry to hear about your experience and would like to help. Please contact the New Home Contact Center at (888) 623-2937, by email at nhcc@beazer.com, or through our portal at www.beazer.com/warranty. Our customer care team is here for you and looks forward to your call. - Joanna ...
Total Score 4
Beazer Homes - My address does not show up anywhere, it’s non-existent.
- Victor J.
- Verified HomeBuyer
- November 16, 2021
- Woodstock, GA
My address does not show up anywhere, it’s non-existent.
Beazer Homes responded:
Thank you for bringing this to our attention, Victor. We'd be happy to look into this for you. Our New Home Contact Center can be reached at (888) 623-2937 or nhcc@beazer.com. We look forward to hearing from you. - Joanna 
Total Score 4
Made a right chiuce
- Anonymous
- Verified HomeBuyer
- November 16, 2021
- Cypress, TX
It was great experience as a first time hime buyer. Each and every stage my sales counselor Amore educated us to understand the whole proceeds. We are very thankful to her. Also our Builder Joel Fox made our final walkthrough and addresses all the queries with in no time. We are very thankful to him as well. Finally I can proudly say, we are part of Beazer Family.
Beazer Homes responded:
Thank you for this amazing review. We make it a priority to go above and beyond for our homeowners. This means taking the time to explain the building process and provide updates along the way. We will be sure to pass along your kind words to Joel and his team. Remember, should you ever have any questions or concerns for us, our New Home Contact Center can be reached at (888) 623-2937 or via our online portal at www.beazer.com/warranty. Congratulations on your new home and welcome to the neighborhood! - Roland ...
Total Score 4
Beazer Homes - Starting off, the guys in the sales office (Russell and Jim)
- Ryan S.
- Verified HomeBuyer
- November 09, 2021
- Las Vegas, NV
Starting off, the guys in the sales office (Russell and Jim) were and still are great. I cant say enough about them. On to the house, I feel for Javier. He's been great, returning calls/texts, answering questions and making sure problems are solved. That being said, I feel like Javier is being handcuffed by those he has to depend on (painter, plumber, etc.). It's frustrating (NOT BY JAVIER) that the plumbers or whoever are required to fix problems are only available during regular business hours. We just moved to the Las Vegas area and work regular hours. So when someone is needed to ...
Beazer Homes responded:
Thank you so much for your feedback, Ryan. We try to ensure that our vendors offer ample time slots convenient for both them and our homeowners within business hours, and sorry to hear this has not been ideal for you. However, we are glad to see that Javier, Russell, and Jim took great care of you throughout your new home experience. Please know that we have shared your feedback with our team. Should you ever have any questions, please be sure to reach out to our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Roland ...
Total Score 4
Beazer Homes - Would recommend better communication between the sales person
- John B.
- Verified HomeBuyer
- November 04, 2021
- Millville, DE
Would recommend better communication between the sales person and the buyer during the process. It seems like in most cases we had to reach out instead of Beazer contacting us. The Project Manager on site was very helpful and communicated almost regularly, at least weekly.
Beazer Homes responded:
Thank you so much for your feedback, John. Without homeowners like you who are willing to let us know about their experience and concerns, we would not be able to grow as a company. We will be sure to pass this along to the appropriate parties. Should you ever have any questions for us, please feel free to reach our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com. Welcome to the Beazer team! - Roland ...
Total Score 4
Overall positive experience
- John T.
- Verified HomeBuyer
- November 03, 2021
- Millville, DE
Many buyers experienced long delays in completing their homes, but a lot of that was outside of the control of Beazer. They really seems to care, and they put together a good home buying program with friendly people handling the user experience. I would have given five stars had it not been for the part of the process that Beazer could control - it seemed they sold more properties that they can handle, with the number of builders they had. But once they fixed some issues and got moving, the process was very good. I'd recommend purchasing a Beazer home.
Beazer Homes responded:
John, we're glad to see your overall experience with your new home has been a positive one. While we try to navigate these trying times with delays outside of our control, we truly appreciate homeowners, like yourself, who allow us to make things right for them and provide a quality experience. On behalf of everyone at Dove Landing, we want to welcome you to the neighborhood! - Roland ...
Total Score 4
Beazer Homes - Overall great experience and the Beazer team is very Professional
- Raheem W.
- Verified HomeBuyer
- November 02, 2021
- Austell, GA
Overall great experience and the Beazer team is very Professional
Total Score 4
Great floor plan
- Janak V.
- Verified HomeBuyer
- November 02, 2021
- Columbus, IN
Overall good experience during construction. Helpful Weekly updates. Little slower during last month of construction and follow up for on time closing. Quality construction and materials.
Total Score 4
The customer service of my Beazer community rep, Home builder, and design center rep
- Gregory C.
- Verified HomeBuyer
- November 02, 2021
- Austell, GA
I felt supported throughout the process and my family is proud to be apart of the crew.
Beazer Homes responded:
This makes us incredibly happy, Gregory. We believe that making the buying process easy is of the utmost importance and part of that means being there for our homeowners every step of the way. We are proud to know that our team was able to support you throughout this journey. Our New Home Contact Center is always here to rely on whenever you have questions. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. On behalf of everyone at Beazer, welcome to the neighborhood! - Roland ...
Total Score 4
Customer Service
- Sean A.
- Verified HomeBuyer
- October 26, 2021
- Charleston, SC
Despite a delayed close, they communicated wonderfully and made sure things got done correctly. Answering all questions and helping us every step of the way.
Beazer Homes responded:
Thank you for sharing your experience with us, Sean. There is a long list of items when building a new home, and communication is at the top of our list. It is a pillar of our home-building process, and the Marshes team will be thrilled to hear they delivered that when we share your review with them. We hope you make many wonderful memories in your new home and are thrilled to welcome you to the neighborhood! - Joanna ...
Total Score 4
Beazer Homes - As a first time buyer, the overall experience was good.
- DIGVIJAY S.
- Verified HomeBuyer
- October 26, 2021
- Morrisville, NC
As a first time buyer, the overall experience was good. Builders were prompt in responding to questions. As per my opinion below are the pros and cons: Pros - 1. Good and thoughtful design. 2. Good Location. Cons: 1. Design could have been better. Specially with 2nd floor guest bathroom. 2. Cleaning process needs improvement. 3. High price.
Beazer Homes responded:
Thank you for sharing your experience with us, Digvijay. We're happy to hear that our Hampton Place community is a great location for you and that our builders were there every step of the way. At Beazer, we are always improving our processes and the options offered to our homeowners. Your feedback is what makes us better, and we appreciate you letting us know what would have made your experience a little brighter. Please know that if you have any questions about your home, we can be reached anytime at nhcc@beazer.com or (888) 623-2937. - Joanna ...
Total Score 4
Beazer Homes - I still have dead plants against my garage which i asked for
- James R.
- Verified HomeBuyer
- October 26, 2021
- Palmdale, CA
I still have dead plants against my garage which i asked for replacement every month in three month i been in the house
Beazer Homes responded:
Thank you for providing your feedback, James. We pride ourselves on being there for our homeowners every step of the way and would like to help resolve your concerns. Please reach out to our New Home Contact Center so that we can get the process started. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Joanna ...
Total Score 4
Upgrades provided for any inconveniences
- Anonymous
- Verified HomeBuyer
- October 24, 2021
- Charleston, SC
We had a rocky start with Beazer as the communication was not always there, but they went the extra mile to make us happy as a customer. They communicate weekly, and do follow up well, however, sometimes you have to push to the point where you are doing it yourself in a way. I feel the quality of the home is great and they do have beautiful amenities and layouts available. The neighborhood has come a long way, and has great views. Just wish the move in was on time as it got delayed multiple times causing us personal struggles to move and get acclimated.
Beazer Homes responded:
Thank you for sharing your experience with us. We're delighted to hear your overall experience with Beazer was a good one. We welcome all forms of feedback and want to assure you that we will be passing this along to help both future and current homeowners. We're excited for you to start making memories in your new home. Remember, our New Home Contact Center can be reached at (888) 623-2937 or nhcc@beazer.com and is always available to assist. - Roland ...
Total Score 4
Great communications, not so great on the details
- Michael D.
- Verified HomeBuyer
- October 18, 2021
- Millville, DE
We were very pleased with the regular communications provided by the Beazer team - especially the weekly photos and status of the build, even during slow times when very little was changing or they were waiting for inspections, supplies, etc. The team was also very responsive whenever we had questions about status, what was next, etc. We were also pleased with the closing process. Two negative comments: whomever laid the laminate floor did a good job with fit, but TERRIBLE in selection/lay of pieces! In multiple, very visible places, the exact same pattern/piece was placed adjacent to another ...
Beazer Homes responded:
Thank you so much for sharing your feedback with us, Michael. We are thrilled to see you had an open line of communication from your team during the building process. We pride ourselves on providing a quality experience from start to finish. We would love to take a look into your flooring concerns. Please feel free to reach out to our New Home Contact Center at a time that is convenient for you. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We appreciate you taking the time to advise us about your experience and thank you in advance for allowing us to assist in any way we can. Welcome to the Beazer family! - Roland ...
Total Score 4
Smooth First Time Homebuyer Experience
- Anonymous
- Verified HomeBuyer
- October 15, 2021
- Baytown, TX
From start to finish, everyone from the sales office to the builder to the choice lenders were great in that they were responsive, knowledgable and made the overall experience enjoyable. Would recommend.
Beazer Homes responded:
What a great review! Thank you for sharing with us. We're glad to see your new home experience was a positive time. Be sure to reach out to our New Home Contact Center at (888) 623-2937 should you ever have any questions. A big congratulations on your new home, from everyone at Beazer to you. - Roland ...
Total Score 4
Failure to deliver everything promised and failure to complete punch items
- Gail O.
- Verified HomeBuyer
- October 12, 2021
- Frankford, DE
We like the house and if things were completed by this time, we would be happy. Appointments were not kept and work not completed as promised. We like the amenities and trails.
Beazer Homes responded:
Gail, thank you for reaching out and providing your feedback. We are glad to know that you are already enjoying the community. However, we are sorry to hear that there are items in need of our attention. We will be looking into the appointment setbacks you have mentioned and will have a member of our team follow up with you. - Daniela ...
Total Score 4
Customer service from James, Judd, and Beth
- Lawrence T.
- Verified HomeBuyer
- October 12, 2021
- Litchfield Park, AZ
They were very responsive and informative
Beazer Homes responded:
We are thrilled to hear you had a great experience, and we thank you for recognizing our team, Lawrence. Welcome to Palma at Windrose. We can't wait to see you around the neighborhood. - Daniela
Total Score 4
the quality of workmanship
- Jacqueline B.
- Verified HomeBuyer
- October 08, 2021
- Pahrump, NV
every one was very helpful
Total Score 4
Quick response times from office staff
- Francesca T.
- Verified HomeBuyer
- October 08, 2021
- Aldie, VA
While the staffing in the office was first rate, I am a bit taken back by some of the workmanship inside the home. Painting is off, staining is off, etc... Wasn't expecting that.
Beazer Homes responded:
Francesca, thank you for your feedback. We apologize that the finishes in your home did not initially meet your expectations. Know that our amazing team at Willowsford is here for you, and we are happy to see that they are working with our trade partners to have these items touched up. If you have any questions or have any additional items you've noted, please reach out to our New Home Contact Center at nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 4
Beazer Homes - Buying process was ok,OK, home had some issues but beazer took
- Kieron W.
- Verified HomeBuyer
- October 05, 2021
- Millville, DE
Buying process was ok,OK, home had some issues but beazer took care of issues. Overall we are pleased with our new home.
Total Score 4
Beazer Homes - It was a good experience
- Sindhu M.
- Verified HomeBuyer
- October 05, 2021
- Apex, NC
It was a good experience
Beazer Homes responded:
Sindhu, we are so pleased to hear about your experience with our team. Thank you for choosing Beazer Homes. It's a pleasure to have you as part of our South Walk family! - Daniela
Total Score 4
Beazer Homes - Pick your own lender!
- Anonymous
- Verified HomeBuyer
- October 05, 2021
- Owings Mills, MD
Pick your own lender! Don’t use their suggested ones. Everything else was great!
Beazer Homes responded:
We appreciate your feedback. Our goal is to ensure that our homeowners get the best offer by comparing options provided, including your selected lender. We are sorry to hear that Mortgage Choice did not work for you but glad to know that everything else ran smoothly. If you have any questions about your new home, please know that we are here and can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 4
Staci and Jerry were amazing!
- Kerry H.
- Verified HomeBuyer
- October 05, 2021
- Murfreesboro, TN
Staci and Jerry have been so helpful and informative throughout the entire process! The only thing that my wife and I are disappointed about, is our backyard grading. We've submitted warranty request, but communication with the grader has been less than ideal. We have had standing water in our backyard since we moved in, and it tends to attract insects.
Total Score 4
Great buy!
- Esther N.
- Verified HomeBuyer
- October 03, 2021
- Jessup, MD
I have been pleasantly surprised with the Beazer homes at Magnolia Creek. I have received great customer service from the purchase all the way through to closing and after closing from Matt and Jeff. I received second opinion that the builders did a great job with the build. I have not had any major issues since I moved in. If I do have concerns, Eric, the Beazer home consultant has been great in addressing any concerns I have. Beazer has definitely moved up my list of top builders in Maryland. Great job!
Beazer Homes responded:
Thank you for this amazing review, Esther. You are making our day! We are thrilled to hear about your experience and can't wait to share this with the team at Magnolia Creek. We hold ourselves to a high standard from start to finish, plus long after you've moved in as well. Don't forget, the New Home Contact Center is only a call or click away if you have any concerns about your beautiful home. Welcome to the Beazer family. - Joanna ...
Total Score 4
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