Beazer Homes Reviews

the open item case never been sloved

Lots of promises, not a lot of delivery. Get it in writing every time (though that still may not be enough)

Several options that influenced my decision to buy were changed without advising me. Ie: the master bathroom and the master bedroom door(s) It may have been in plans but that can easily be missed. After closing on the home I had issues with an Hd outlet. I could not find the lower end of the tube, making impossible to snake the cable through. Eventually the cable was snaked down the wall. “ If I had known , I wouldn’t have paid $165 for something I did not get and could have done myself. It’s been 7 weeks since I closed and I am still waiting to have a door shaved that is rubbing against the air duct. I asked for touch up paint for imperfections and cracks which I have yet to receive. My opinion is that as soon as you close you become old news and not a priority ... More

I had not only multiple delays which I understood initially, but I consistently got wrong information and did not know what was correct and what wasn’t. I finally did close, but have yet to hear about some things in my kitchen that were not finished and can’t seem to get it touch with anyone.

After spending half million dollar in your new home we expect atleast great materials and good work, but our experience with Beazer homes got really bitter. They lack on communication, they will tell you house is ready for closing but upon checking lots of things are incompleted and Ofcourse broken too. We have to call them and ask them multiple times for status rather than them calling us. They donot do quality assurance check before the final walk through with customers. Please donot close your house if things are not completed, it takes ages for them to get it fix it. And never ever buy their inventory house with, their inventory house have cheap materials! Their inventory house are not cheap but house will have very old design sink, switches, door handles, lighting fixtures etc which you have to spend your money to change it later on future. Really low quality of work in brand new constructions, once we moved in we found lots of bad work on dry wall, internet cable was not done properly so they had to cut the ceiling in our garage to fix it, light fixtures were not installed properly, inside the cabinets lots of big unnessary holes were made, holes on tiles, cabinets are done so poorly that they literally didnot have completed work and didnot mention us till we found out by ourself. The list goes on! So over all we are not happy with Beazer homes. Their community donot have any play area for kids or any extra ammeties in Denton, TX. Beazer homes please hire better people, not some Mexican under age kids for doing constructions work! And please when you send someone to fix things, either communicate with properly first or send someone who can communicate! Another problem with Beazer homes looks like they love to hire who speaks Spanish only!! This one box is not enough for us to vent our issue with Beazer homes! Not recommending to anyone! Have better communication and better trades!!! Suggesation: If you want to sell cheap things like China then make price cheaper like them! If you want to sell better product then act like Brand and get better trades to work on it! ... More

Terrible experience with Beazer leadership team

Our home was not even close to what was originally scheduled which created quite the financial burden on us as we had to move twice, pay for storage and overpay on short-term leases. Now that we are in the home we have an array of issues from flooring, sub-flooring, poorly installed cabinets, damaged tiles, roof leaks, damaged countertops, drywall cracks/water damage, incorrectly installed doors…the list goes on…we are essentially living through a renovation vs the turn-key home we were expecting. A recurring issue we’ve had to keep addressing is our driveway being blocked countless times by construction workers which is a safety concern - there should be designated parking for them. The loud music is frustrating as we work from homes and have to take calls with blaring music across from us. We’ve also caught workers using our water to fill buckets + wash their hands which makes a mess and has hiked our water bill. We’ve been told they have designated areas - prob should be communicated daily. The only silver-lining has been our warranty support Jackson. He’s been incredible and super responsive and supportive through this experience. Truly world-class service. He should probably get promoted as he goes above and beyond, is so knowledgeable and acts with integrity on helping us get things done right. I appreciate his flexibility in inspecting and checking in on the work as it gets completed and pushing back on contractors to make sure things are done right. If it wasn’t for him and the trust he’s earned (following our pre-move experience) this would probably be an even worse experience than it already is. Note: my partner and I have missed countless meetings to ensure availability for these repairs: feedback for contractors - better estimate arrival times. ... More

The whole experience after the initial signing of the contract was a headache. Home finishing quality is terrible, features that were expected from model walkthrough were not built in new home, bottom line no pride in their profession. After the housing shortage passes maybe they will have to actually present a better product.

This is my first home buying experience. Of course i went with a great recommendation from my friend on choosing Beazer homes, Apparently they had a very good experience and build quality which pushed my interest in pursuing my purchase experience with Beazer. The sales was very good, very high expectations and had a smiling welcome. The build plan didn't start for 3 months and then slowly it moved inches and inches to get to a decent level. It took over all 12 months to complete a 3500 sq feet home. The builder had to give so many reasons for not completing the project on time. Design studio was excellent, compared to many other builders Beazer has an advantage of giving you options but it comes with high cost. I did get a hand full of upgrade in my home. Then the builder construction manager left the company in the middle of the project and provide me with a challenging builder. I had to follow up for every single task on hand to get him to complete the home. The most frustrating part was the closing date got postponed 4 times officially and 1 time unofficially. They dragged to the end to make my life miserable, i lost interest in enjoying into a new home moving. The worst comes next, due to poor quality they had to re-do painting for entire home and caused multiple delays, still now there are items that were promised to be done within 30 days has things unfinished. Now i call the supervisor, he would not pick up the call nor return the call back. Ultimatum- Called the warranty for any issues t home, registered a warranty complaint on window latch lock damaged. Its been more than a month i did my warranty claims, no one answered me nor checked on the issue. I have to pay money from my pocket to fix the issue as my family safety is my priority. Hopeless and careless administration and no customer empathy for the staffs who worked on my project. They were all keen on making money but not building the dream home of a hard working human. I would not recommend or buy another home from Beazer due to these poor and pathetic culture they have as a company. Some may disregard to read my entire summary of feedback. However there were some positives of this builder. When you put a feedback, they valued it and reached back to me to resolve it. The only way i could make my concerns heard was through the feedback. So good job on it! I hope someone will reach out to me after reading such a long summary. If not then i will post it on another feedback if i get one. ... More

We had few things to be done after the closing and the builder promised to get them done as quickly as possible. It is now more than one and half month still they has not been a lot progress in completing the pending items. We had delays in the past but we understand 2021 was crazy for many of us and I totally understand your situation but now after I moved to the property I would be wanted everything to be done as quickly as possible. I would not like to live in an incomplete house. Off late there I did not see any responses or if there was one it is obviously very late when ever I reach out to builder rep. ... More

Beazer unfortunately did not like my first review and sent me a notification to redo it. So I dropped it from 2 stars to 1. Plain and simple, the process was a nightmare. Beazer had a ton of mistakes throughout the process and then wanted to penalize me for it. I brought up an issue 3 months before closing and they waited till the month of closing to tell me they can’t get it fixed in time, and that I can either move back the closing date another month or accept it as is with minimal contribution. Then after closing I had a ton of issues that still are not resolved. I am still waiting for them to call me a month after submitting these issues and I haven’t been here long. Never buying from them again. I will also copy and paste this review to post everywhere if they decide to reject it again. ... More

Where do I start. They buying process was Great Jill was always so kind and knowledgeable. After months of delays my house was finally completed and being a first time homebuyer how I imagine my home fell short on the bar. There’s been so many issues. I have a home warranty but that shouldn’t be used in the first 90days moving in but nonetheless here I am. I should be over joyed with my new build with Beazer but I’m remorseful that I didn’t go through another builder. It was not a good experience for me and I have so many issues with how my interior work that was completed. I would never recommend any of my colleagues or even an enemy for that matter to Beazer!! They brand as a trusted builder but in reality they are very deceptive and cut corners. Perhaps others may have a different experience but as for myself that was not the case. ... More

Not going to say anything at this time

Few items need to be addressed.. sent email out but no reply I’ll keep waiting I guess

We are very disappointed with the quality of painting at our house. The paint is already fading off or as u see a little stain and try to wipe it you can literally see the bare cardboard or the wall. It is clear they did only a single layer of paint throughout the house. This is terrible compared to our previous house we built from Ryan homes. We thought Beazer was way better than Ryan homes. We are very disappointed. Also as soon as we moved in we started steeping on needs on the staircase and had two incident where kids were injured and I️ personally and was bleeding.

Until now, not everything will be complete

I had a terrible experience, things are still not repaired that were pointed out during the build in October and November of last year. I was never sent update or progress reports on what was happening or what to expected. When they've come to repair things they've created more damage, things actually look worse then they did before the repairs. I would never again choose to build thru Beazer home, I'm not even sure if I will ever have a new home build with the experience I had and am having with Beazer.

This Builder does not care about its customer, but just make money by selling the house and moving on to the next project, something that could have taken a few months, ended up being a year-long project with 3 contractors(in real-world you only need one) and poor quality, not good finish and least concern about our safety, our house was right on the edge of the highway. They are not even concerned about our safety and would not even build us a fence for safety reasons. Overall worst experience ever!!!!!!!!!

Not good quality. Please improve your quality

Delayed multiple months from initially quoted build time, house was not complete, very little care or response from the sales agent, builder, or company. We had paint on every window and all over the flooring. The house was obviously not cleaned, big muddy boot prints left in the carpet, drywall dust all over everything, nails and screws had to be picked up up all over the property. Our ac unit was not connected to electricity and took 3 different visits from the electrician to fix, they still have not properly installed the breaker for it. Several paid upgrade options were not installed properly, media outlet boxes had no cables pulled to them, media cables were not terminated anywhere. Poor poor service, poor quality control, most people seemed unknowledgeable and unwilling to help. They were more concerned about closing the house than finishing it. Seriously worried about what other issues we will uncover in the years to come, let’s hope the warranty holds. Buyer beware. ... More

I have owned new home before this time with this company the house is full of holes and now it’s been one week and all I see is mice and I’m already fedup with the house the garage has a hole and I’m expecting a snake soon. it’s not ok

They do not comply with the contract

Once you moved in, they don’t care about the homeowners and the builder representative in the area is very good in ignoring your concerns.

I would not recommend this builder. The finished product was not high quality craftsmanship. It’s a business as stated to me from the Construction Manager. Look elsewhere if you plan on purchasing a home for 300k plus.

There were many issues, most were addressed, some were not. When the sod was installed, it was not installed on an "even" grade, back yard hold water. It was full of ruts and dead grass. Brian (construction supervisor) stated that it was, but the lawn crew had mowed it after having the sprinklers on for 2-3 days. They tried to "roll" the grade, but on a dry day, so it did nothing. So, my backyard is still full of ruts, deep enough where my wife tripped. Next was the "paint" issues. I had the carpet pulled up upstairs and on the stairway. Come to find out on the stairway, the painters "did not" paint all the way to the base of the stairwell with the trim paint. I went back to Brian and he gave me about 1 pint of trim paint. I even offered to "buy" a gallon on paint, since this paint "only" comes in 5 gallons. He stated that I had enough and that the painters do not "touch up" paint. How is this a touch up, if it was never painted in the first place?? I have about 1 pint of paint for all interiors. None for any exterior. I can't get it from them, can't even buy it from them either, I’m forced to purchase 5-gallon buckets. Once I signed the contract that was it, nothing. We love the home, but the service and follow ups are just not there. With the amount of money that this home cost and 9 months of “build time”, I should have had a better experience. I would not have gone with Beazer, if I could do this over. I’m not happy having a “field” in my backyard where it looks like someone went “4-wheeling”. I’m not happy with the paint and lack of care with me not only requesting more or even some, but even buying it on a 400k home. Where is the customer service, it’s not here… ... More