Beazer Homes Reviews

The whole process from purchasing to closing was a pleasant experience. The design studio staff was very experienced and helpful.

The whole purchasing process was great. We had the chance to see our new home built since we lived nearby. After we moved in we had a major problem with flying bugs like gnats. We received little help from the builder. We had to go online and fix the problem ourselves. We also had a defective water heater that was replaced 3 weeks after we moved in. Now that we are here about 7 weeks, we are finally able to enjoy living here without contractors coming to fix something.

The home buying experience was fine. No problems. However the solar experience sucks!!!!!! Purchased a system and you would think a representative would be available to help with activating the system. 3 months after closing of escrow and we are no closer to activating the system. No directions and little to no help from Tesla. A wasted $11k as it stands right now.... Low voltage vender at least came by and talked us through the set up of the system but we had many questions prior to that system being activated and there were issues that remain which we don’t understand which raises doubt our system is being utilized to its potential. . It’s nice to have these systems available but without there being someone available to ensure these systems are activated or employed to there potential is a huge detractor to the experience. Not happy with these issues. So overall the floor plan is nice, the sales staff excellent, the vendors suck! ... More

The structure, itself, is beautiful and seems to be built well. However, we had multiple appliance issues upon arrival...dishwasher and dryer were not working. Also, enclosed porch was not added until I brought it to their attention. I still am unable to have the landscaper turn off the irrigation system because the plumber did not install a certain valve. Also, I'm still waiting for sink to be installed in laundry room. I would advise any buyer to be astute and carry all of your paperwork with you for the final walk through. Also, have everything checked for functionality prior to moving in.

Going with Beazer saved me a lot of money and time. The sale agent was great, worked very closely and made our closing process very efficient

I believe that the little things were problematic but nothing really big. I would be good to have your sales team know the products well and provide the customer some areas on the house they may wish to take a closer look when going to the design center. The design center personnel did a great job and our experience was hindered with the fact that my father in-law passed on that day during our visit. With that said I think that areas of lighting and bathrooms could use a quick show and tell of what a customer will get if they make no changes. This would be helpful when dealing with customer expectations. As I mentioned the experience was very good and we did have situations pop up during this period but my desire is to see Beazer do extremely well. I even brought family there to consider purchasing so we were definitely satisfied. ... More

Still some problems need to be attended

Overall we are happy with new home in the Oaks Canebay area. Grass replacement in areas didn't happen. Still need partial wood for replaced. Grass we will wait till spring and check on then but it is concerning that it wasn't taken care of. Lot of water wasted waiting for hot water in kitchen. Same issues for showers. Might need 2nd tankless heater? Door bell on the fritz for 2nd time. Minor issues that hopefully will be addressed before 11 month. Development here is outstanding with great people. I still believe that Beazer is one of the better builders and will take care of our issues.

Great house in a great neighborhood. Kevin at Beazer did a good job on our home. I’d build with them again.

Overall the build quality is great except that the bottom edges of the interior doors look rough. It looks like they were dragged along the ground before being installed. They should be sanded smooth and painted. Also attention to little details would be appreciated, like a small dish tower rack in the kitchen and positioning to in cabinet and under cabinet lighting to make it easier to change the bulbs.

Our project mgr was very responsive to our requests/questions.

We have been in our new home for almost 2 months now. We are pretty settled in and we are happy with the construction of our home. We had some minor issues which have been or are being addressed. Paloma had a very nice Fall festival which we enjoyed very much. We are hoping they keep on having events and we will attend and support when possible. Thank you.

My wife and I really like Devonshire. We also love our Beazer Home. When we lived in our other house in Grapevine, you could park 2 cars on one side of the driveway, not even coming close to the side walk. It is not that big a deal. Just wish the driveways were longer. Thank you

Nice Beazer sales team who had good communication and helpful during buying process, decent home layouts but nothing special with nice lot size. Beazer also uses different preferred lenders, they were ok but immediately sold our loan after purchase. Always running different home purchase incentives. Fixed major stuff when requested such as broken roof tiles and warranty team communicated when we found things in the home after we closed that needed attention such as cracked counter. Had to remind warranty team couple of times to get repairs made when they said the repair team would come out but would not. Unfortunately, Beazer only uses 2 ton AC unit for a home over 2,000 plus square ft home because they "air seal" the home. Pros, decent price for what you get, good communication, fixed most things that were pointed out. Cons, different system from traditional called rheia system hvac, not familiar and Beazer team not good at explaining use and maintenance, "air sealing" home so then uses undersized 2 ton AC unit instead of a larger one. Not sure if it will hold up in the future in a hot climate. ... More

We were never told we had to order a patio deck behind the sliding galss door, therefore we got none. We had looked at other quick move-ins and they all had a covered patio. Very dissappointed with this aspect of the purchase. We even offered to pay for the patio after closing and were told they just can't do it.

Nice people to work with. Generally nice home. I would say that the attention to quality detail is sub-par. Many items at close which should have been address before turning over the keys were clearly issues that should have been taken care of but were not. It would have been like a buying a new car and receiving it with 3 tires. Simple things that went missed. Which is an indication of the level of quality of their contracters and follow up. All these items were ultimately addressed only after I called it to their attention but it should not have come to that.

We are very happy with our Construction Manager, Chris, who has been diligent about taking care of any cosmetic or functional issues. However, the experience with the sales and management team was disappointing. Communication at all levels was poor; we had questions that were blatantly ignored after the sale was complete. The sales team delayed our closing the night before by almost a week. Then, on the day of closing, they caused a further delay by not paying attention to communications from us and our closing attorneys to finalize the concessions (which we had to ask for after the last-second delay) and confirm the wire instructions (of which they sent two different ones to our attorneys). Unfortunately, it seems like management and sales are disconnected from the actual home building process. This has led to the use of subpar subcontractors for this price point and has caused the construction managers to be overloaded with too many homes while having to babysit subcontractors who don't perform professional work, and regularly delaying closings. ... More

Pros: • The home itself is very nice with appealing features and amenities. • The buying process went smoothly, and customer service during that stage was great. Cons (Post-Move-In Issues): • Quality Control: Several issues were identified at purchase and more have appeared since moving in. • Initially Identified: improperly installed drywall, refrigerator door damage, freezer door missing all shelves, and several damaged doors. • Since Move-In (within 5 weeks): scratched mirror, windows not cut correctly, AC/HVAC issues, and other pending items requiring service. • Follow-Up Service: Addressing these problems has been inconvenient and time-consuming, creating unnecessary stress so soon after moving in. Summary: Beazer needs to improve its quality control before handing homes over to buyers. While the home itself has great features and the purchase process was handled well, the number of unresolved issues and difficulty in getting them addressed has made ownership frustrating and inconvenient. ... More

It would be so much better if Beazer would hire better workers that actually cared about the job they were doing instead of just finishing one job and moving on to the next. We found out from the framing until the end of the build/ that we needed to look at everything that was being done. The construction manager never had a problem getting stuff fixed but it ruined the experience to have to watching for all the mistakes they made. It’s a shame that the new home buyers have to pay for inspectors to make sure the house is built right…

The folks we worked with throughout the buying process were a pleasure to work with, but the overall experience has not been great. First, they were not flexible with the closing date. We were told that moving it a week or so should be fine. We were traveling the week so we asked to postpone it, but they could not accommodate that and we had to change our plans. As it turns out, the closing was delayed due to a small issue with the house that caused it to fail inspection. They said they would compensate us by installing fans in the house, but currently that has yet to happen. Also, there are many small issues with the house, such as dings on cabinets, uncaulked areas, walls that need touchups, and stair steps that have small cracks. They have fixed some other issues, such as replacing a defective mirror, bathroom vents that were loose, etc. They are friendly and polite, but getting them to actually come and address issues has required a lot of repeated requests. ... More

The process of meeting with Brad, Kelly and Lonnie and discussing plans, options, warranty were fine. The constuction phase was so so. The final stage was not so good, the building supervisor Lonnie failed in so many ways, he didn't schedule a cleaning crew his boss did it on her time off. The painting marginal at best the paint just peels off the winow casing LITERRALLY in hunks. Concrete worse I've ever seen looks like the floating and finish was done with a garden rake.There is a reason they only allow 4 visits, so you don't see the lack of professionalism and craftsmanship.

The quality of the house is good over all. We like the plan/design of the community. However, we have some HVAC and water issue very early on, and is still working with warranty to resolve the issues.

Part of my experience has been great and I love the Floorplan to my home. However, there were many small things that was not fixed before I closed and even now that I have closed. It has been create a list and create a list of what is wrong over and over. The workmanship on the cabinetry, the front door, the bath tiles, the crooked walls, the electric work, study doors, exterior lights, and the yard which was not leveled with very little top soil. and building debris. I have had ny son at the home every week for work crews to show up with the majority of the crews never showing or never finishing the job. I still love the home just want the work done and done right. ... More

The builder is great, home is beautiful! Everyone we worked with at Beazer has been nothing but wonderful! However, their preferred lender was a nightmare and almost ruined everything for us, cost us an additional $10k, delayed our closing for almost a month where we had to go to a different lender when we had waited 10 months for the home to be built. The most dishearting part was Beazer not doing anything about the lender, after an epic disaster like this, I can not believe Beazer is still referring customers to them which is just so incrediblly irresponsible. I would recommend Beazer because i do think they do a good job, but be VERY careful with their preferred lenders, do your homework! ... More

Overall, this house has left us feeling underwhelmed, frustrated, and displeased. We are very disappointed with the craftsmanship of our home. Specifically, we have identified several issues: cracked concrete outside the garage door and front curb, numerous crooked power sockets, air vents, and ceiling fans, and visible holes in the walls behind toilets and sinks. Additionally, we still do not have an operational stove vent, and water does not properly drain from our backyard. We have identified 71 visible issues, and the increasing discovery of flaws continually chips away at our sense of home. We can't help but wonder what other shortcuts may have been taken. ... More