Beazer Homes Reviews

The homes appear to be over priced as the quality is average and we've had issues, minor, from day one. Specifically the AC unit leaking, lights in the bathroom going out, and the fireplace not being properly placed in the wall. Also, the homes in the area have dropped about 25-50k which is indication that the homes could've definitely been sold for cheaper.

I had with Beazer Homes. On 03/05/2024 I was scheduled to sign documents at the title company. However, upon arrival, I had to wait for an unacceptable seven hours due to the fact that Beazer Homes had not provided the necessary survey documents. This delay not only caused significant inconvenience but also resulted in unexpected expenses amounting to several thousand dollars. The situation was further exacerbated by the unprofessional and rude behavior of Kevin Dixon, the Beazer Homes Sales Director. His response to the issue was dismissive and lacking in courtesy, which only added to my frustration and disappointment. The situation was made even worse by the unprofessional and rude behavior of Kevin Dixon, the Beazer Homes Sales Director. YES! AGAIN! His suggestion that we “sleep on the floor because we had a house” was incredibly insensitive and dismissive, particularly considering that we had no furniture, not even a bed for my two little kids. As a customer, I expected a higher standard of service and professionalism from a company of Beazer Homes' standing. I trust that you will address these issues promptly and take the necessary actions to prevent such occurrences in the future. I look forward to your response and a resolution to this matter. ... More

Cleaning hand over is worse. 45 days warranty experience is bad

Don’t buy from Beezer as they don’t value customer service .Beezer is all about money and I would never recommend anyone to buy a Beezer home

Beazer is the worst builder in the Nation. Customer Experience and Customer Satisfaction isn’t a focus for Beazer. No Accountable and Ownership with Beazer. Communication and Followup is horrible. Beazer doesn’t hold there Employees accountable. Beazer supports employees not doing their job properly. There is lack of Professionalism, Communication, Accountability, Turn time. I wouldn’t recommend anyone to purchase from Beazer.

I recently closed on a new home built by Beazer located in Las Vegas. I am writing to express my extreme dissatisfaction with the quality of service and attention to detail exhibited Beazer. When my family and I embarked on the journey of purchasing our dream home, we entrusted Beazer to provide us with a residence that matched our vision and expectations. However, what should have been an exciting and joyful experience has turned into a nightmare filled with frustration and disappointment. Shortly after moving into our new home, it became evident that several crucial mistakes had been made during the construction process. The most glaring issue is the incorrect tile installation in the kitchen. Despite my best efforts to rectify this matter promptly, I have encountered nothing but delays, excuses, and a blatant lack of urgency on the part of your team Despite repeated assurances from your maintenance manager and promises of immediate action, it took an exasperatingly long time for a flooring specialist to even visit our home. To add insult to injury, upon their arrival, they did not possess the correct tile and were unable to locate any, prolonging the ordeal even further. Compounding this problem is the fact that I am colorblind, which unfortunately prevented me from identifying the error during the final walk-through. It was only thanks to my family’s keen eye that the mistake was noticed at all. Since then, I have been diligently attempting to resolve the issue, but my efforts have been met with frustration at every turn. Furthermore, I must also bring to your attention other significant defects present in our home, such as sharp staples protruding from the carpeting, which have caused injuries to my family members. These issues, coupled with the overall lack of attention to detail and poor communication from Beazer, have transformed what should have been our dream home into a source of constant stress and disappointment. As a conscientious consumer and homeowner, I feel compelled to share my experience with others who may be considering purchasing a home from Beazer. It is my sincere hope that by doing so, prospective buyers will exercise caution and thoroughly inspect their potential properties before making any commitments. ... More

I will limit my comments here; (1) I was not aware until I read the fine print that Model homes represent prototypes or ideas, and necessarily the home that will be built for you. (2) Read section 9 of the contract -- very important -- I only skimmed it and it cost me. (3) Always ask for in writing a copy of the plat map of the lot you are purchasing; I asked many times but only received the actual lot map at closing. This came back to bite me. (4) I constantly felt at odds with the company, as in; the company wins and you the customer lose situation. This seems odd to me, like the polar opposite of customer service. Anyway I learned a lot I guess you might say. (5) I did want to add that the construction manager and builder team were very responsive to our needs, and took care of issues quickly. I understand that things can be missed when so many homes are being constructed in a fairly short period of time, but the old adage of measure twice cut once still applies. Bottom line: I was naive and didn't read the fine print, so lesson learned. ... More

Had major leak issues with 2 of the 3 toilets in our brand new home. All three toilets were installed incorrectly. Contacting Beazer personnel was useless.

All three buildings are having broken pipe problem. The water damage in my unit is going on close to three weeks and still proper repairs are not done . Very upset about it .

Our experience with Beazer Homes has been bad from the start. Communication from the start was poor and it remained poor throughout. The actual build was subpar, they used crooked boards, bowed boards, primary bathroom doors were placed in a secondary closet, door pegs were placed where no doors were located, crack in the ceiling, cabinets were a disaster. Wiring for lighting was not working, only one wire was hot so we can only use our ceiling fan, not the light. Shower door leaked until someone came in and said whoever installed it initially did a crap job, he had to take the shower door down completely and then reinstall. Was told by Beazer Homes our HOA fee was $255/month and it’s actually $281/month So many more issues, to many to list. If I had it to do all over again, I would run from Beazer Homes as fast as I could, wish I would have never entered into a relationship with Beazer. Really was excited initially about this new home experience, unfortunately it has turned into a nightmare for us. ... More

I wouldn’t recommend anyone this builder. The amount of misinformation I have received was ridiculous. The partners that they work with are the same way which explains why they are partners. I found out I am not the only one to get screwed at closing. For anyone associated with the military you will be treated poorly like how I was.

They use cheap materials such as cheap paints cheap bath tub , cheaper brand bathroom fixtures , They didn’t leave enough space between my house and the Nighbor house and it’s muddy all the times , bad finishes such as the trimming , you can see the tip of the nails on the window trimming covered with the semigloss paint , cheap quality oven microwave they refuse to find solution for the muddy area between our house and the Nighbour , they the one who built the Nighbour house too , it need French drainage to get ready of this muddy situation , they refuse to fix the window trimming problem

No response from builder Before closing - lot of work that were pending were promised to be done after closing, builder vanished (though he said he will be there for 45 days) and then the warranty will jump in.....

Going through the loan process was way to long. Then in the end I felt bullied into a specific lending institution. I could have been warned about having trouble transferring money to the lender from a Nebraska bank. But since that didn’t happen I had to fly back to Omaha and take care of it personally. This cost me more money unnecessarily.

The entire experience was not pleasant. They lack communication and had me resend emails over and over again. I tried to get over it after I had purchased my home. However now living in it, it’s very poorly made. It was rushed to construction and it shows. My cabinets are slanted nonfunctional, my floors are not leveled, and the texture and paint on the wall is not well done. I’m upset because this was a big investment on my end.

It has been a terrible struggle for us. The design center failed us in selections and relaying them to the builder. We had 3 leaks in the roof before CO. The brick was wrong color, a urine yellow stain ran through it. The factory said it was a defect in the brick coloring. The company was forced to paint the brick. The painting and trim work is less than mediocre. The cement work is horrible. The fireplace stone work had to be redone over and over again. Toilet were not centered( instead of a 12 to six placing , they were a 1-7position. There is little plumb, squared or level. Work was done with little pride/well. The supervisors kept telling us this wasn’t a custom home and all they cared only about the energy rating. I honestly can never recommend this builder. The only saving grace for us has been the warranty supervisor. He is now having most our interior doors replaced due to defects as well as any other problems that may exists due to poor workmanship and poor quality materials(Our upstairs floors are now creaking after being here 6 weeks). We have fully documented the many problems. Like I said, if you are looking for a quiet, clean neighborhood or well built home look elsewhere. ... More

Though we love the space and design of our home, the build, materials and contractors used are less than sub par. The builder doesn’t focus on customer satisfaction rather throwing the houses up and getting them sold to move on to the next. There isn’t one family I’ve spoken to in our new neighborhood who hasn’t had some sort of issue before and after closing. They have one person working all complaints after the closing period so nothing gets resolved quickly. Buyer beware if you go the Beazer route and I’m actually being nice!

This house has been a disaster. We had to wait almost three months for our air conditioner issue to be resolved and we had to schedule time off of work for five different air conditioner repair people to stop by. The builder had to check with his boss several times and the builders boss did nothing for any kind of compensation.The noise is so loud we haven’t been able to use our master bedroom this wasn’t resolved for three months.

I would not recommend Beazer homes to anyOne. They are very unprofessional and the quality of the house is very bad

The esthetics of the home are beautiful, but the structure is terrible. I live on bottom two floors of condo. Despite assurances of exceeding sound barrier standards, there is no protection from every movement of your upstairs neighbors and their children. It sounds like Godzilla constantly over my head. Invest in better sound blocking next time. PLEASE.

I have lived in my house for two months and had the sewer pipes back up twice. This last time the sewage backed up into my two downstairs bath tubs. It also overflowed into my garden in the front yard. Totally unacceptable and a health hazard. Beazer sent a plumber out twice to clean out the pipes. There is only one person living in the house and I work six days a week. The plumber has said to me twice the line needs to have a camera put in it to see what is blocking it. Don't be fooled by the response letter you will get from them stating that they will be InTouch with you in two days that never happens. In between my sewer issues I notice my flood light was out on the front side of the house. So I get my ladder out to change the light bulb. I unscrew the light bulb and water starts to poor out of the flood light fixture. I look at the fixture and could see it was not installed correctly. So I call the Senior Customer Care Professional and they send someone to fix this issue. The person who comes to the house just turns the fixture around. They don't think to check the fixture that maybe it shorted out with all of the water in there. I call the Senior Customer Care person again and he tells me to call the warranty department. I call them make a report and I get the same stupid letter stating some one will contact me in two days. We are going on two weeks and i still have not heard from anyone. Lets talk about the HOA. I have lived all over the country and have belonged to many HOA's. I have also gotten the information on the HOA's at closing of all of my homes that i have purchased. I have been in this house for two months and have not heard from anyone. Just to get the pool fob to and act of congress. If you look at the communities Facebook page everyone is talking about it. From reading on the page it turns out that they switch companies managing the HOA and no one knows about it. You would think information would be sent out to the home owners letting them know what is going on. Needless to say this experience in the Waverly has been a big disappointment. ... More

The entire build process was a failure. The upgrades we selected were missed from start to finish. I found the majority of the issues and felt like I had to inspect the house daily because Beazer did not have controls in place to manage the contractors. Everyone was nice. Plenty of apologies and rework. But it was six months of frustration and disappointment. We wanted to be excited about the build of our new home, but that wasn’t possible.

AC PROBLEM!!!!!! Unit to small !! Solution ASAP

I wish I could share pics of my entire 15,000 sqft lawn on my $1M+ home! It's a mess. Watered 30 mins per zone (9zones) twice a day for 30+ days and still didn't help (124,000 gallons and $ 2,100 later). They didn't level, they put dead sod pallets, the didn't put topsoil instead very rocky soil right under sod. Sprinklers missing sod and mulch areas but overspraying walkways and street and hardscspe. I wish I could add pics. I'm less than 2 months in and it's absolutely a massive issue. Also front door not installed correctly. I can visually see the daylight it various spots when door is fully closed. Door handle broken twice already. Tile grout too low making sweeping and upkeep a nightmare. There much much more. It's alot to write here. The people are actually nice to speak to and truly likeable. but quality is an issue and they just haven't been able to resolve mine. I love my neighborhood. I love the look of my home structure. But when yiu look closely there are significant issues. ... More

My tile floor was fine at final walkthrough. When I got the keys the grout was a mess. It was spotted , discolored and looked terrible. I waited 30 days for this issue to be repaired. My furniture for those 30 days were camping chairs. It made no sense for me to move all my furniture in and then move it out for the repair. The front bedroom window is crooked and has to be pulled out and replaced. Two other windows are very tight to open and close. Both drawers in the bathroom cabinet rub on the counter when opening and closing. The cabinet is also missing trim pieces and the corner of the kick board. The cabinet in the master bath is missing the entire kick board. I have no idea how these issues even passed inspection. It’s obvious to me Beazer’s choice of contractors would have to be questioned. They were either in a hurry or their skill level was near the bottom of the scale. I have been in the house seven weeks. There does not appear to be any sense of urgency to make all these repairs. I would not recommend a Beazer home to anyone. This has been the most disappointing and depressing time of my life. I actually had to start depression medication for the first time ever. Thank you Beazer. ... More