Beazer Homes Reviews

Poor response to warranty claims, sometimes not acknowledged, sometimes refused to repair, oftentimes not repaired properly.

Home looks nice and the people that work for this builder is very good too (friendly and professional) The builder it self is fast however be ready to walk in to a new home with a bunch of defects and poor finishes. My experience at the design center was horrible as the options for upgrades are super limited. I’m now a month in to my home and there’s so much bad things with it that is hard to believe that is a brand new home. Forget about the unleveled floors and Crooked walls that’s only scratching the surface, I’m spending tons of money on painting stuff, fixing electrical outlets, and I’m getting ready to drop some more on getting my “new installed” kitchen cabinets and they’re no aligned just like the pendant lights outlets that I paid for (not aligned or centered to the kitchen island - so I needed to fix that and spend more money) They have a 30 days follow up and then a 45 days to follow to fix stuff I’m still waiting for mine - not that they will fix the horrible things that they did to my home (it’s late now) more likely it’ll just be a little bit of sanding and some spray paint and done. Never buy from this guys if you have other options I know I’ll never buy from them again. ... More

Frankly, this was not a good purchase for us. Too many issues too soon. So many imperfections and the materials used are of poor quality. I got a used jet tub, cracks in the wall and something with the heater door that needed replacing. Please hire workers that cares about their work. And, to top it off, in the process of having it built, one of the workers took a dump and left it in the closet. Wished we had gone with another builder

I would never buy another Beazer home again. House was rushed being put together. I was forced into closing before the house was finished. If I did not close when they wanted me to they said they would take away all of my closing help. Have lived in the home for 45 days and have had numerous problems. House is currently up for sale and I just went to closing 9/28/18 today is 11/13/18.

Beazer homes have nice designs and well distributed space inside their homes, however the company does not pay attention to supervising subcontractors and they do a very poor job. The sales only want the buyer to close swiftly as soon as the house is finished and don't want to fix anything major before the closing date other than paint touch ups. If you identify some issues and go to closing believing their promise that they will fix it later then you are by yourself after closing, it becomes a nightmare dealing with them. It takes endless calls to warranty representatives to do anything and even more calls to the subcontractors to come fix stuff. Less than a week after moving into the house we have a major rain and lot of water leaked inside through window of one of the bedrooms. It took one month for them to fix the problem .Garage door also leaks rain water inside, their subcontractor said it is normal, which is astonishing wrong, finally they acknowledged it and decided to fix it.. The hardwood floor is full of gaps between planks and they keep saying that it is normal and don't want to fix it. Good luck emailing any one in there, the typical corporate culture of never replying an email to avoid leaving any record. The houses will be better built if they have more supervision on subcontractors, but they don't, it is just mass production for money, it looks like the company only care about the money. Overall I am not satisfied with Beazer homes. Buyer in Apex, NC. ... More

This purchase is our second home in the same neighborhood in less than a year. In the new house, The AC unit outside the house has been putting on some rocks with the time are getting displaced and the AC unit is at high risk, we asked for a feedback/repair we have been waiting no new In both houses we have one side all year long muddy because there is no proper drainage this is bringing all kind of bugs so there is no way you will enjoy your backyard or you will walk on the side of your backyard we tried everything but nothing is working, by the way all the neighbors are having the same issue Where is Beazer to take actions? And ASAP ... More

The process going in and building was straightforward. Beware the site building manager. In an intimidating way he will tell you he’ll take care of you after the sale of your house if you give him 5 stars or whatever their rating system. Don’t do that. He will totally ghost you after close. The site manager has little to no interaction in the process after close. This guy is just lying to get a good rating.

The salesperson was very helpful but since I moved into my home the customer service has been very disappointing and I can only imagine terrible service in the future. I haven’t been able to get dead trees that were installed replaced or even the size of light bulb required for the address fixture. I’ve purchased three new homes in my lifetime and this is by far the worst! Beazer should really look at the after sales department!

When buying a new home or having one built, remember the builders are not your friends. They will make promises and you will want to believe them but when it comes down to it they seldom keep any promises. I'm hoping the warranty department will change my opinion but I'm not holding my breath. And the final walk through is a bait and switch. They will have the place a mess (even though they say it will be cleaned) so that your attention is not where it should be. I have spoke to several neighbors and they have all said the same thing. IF your not happy with what you find DO NOT SIGN!

We closed over 2.5 months and still do not have a Microwave vent filter, nor have our "Siding Glass Doors" been replaced due to broken frame.

I have been waiting months for beazer to fix simple items that needed attention from construction. This has been a nightmare dealing with subcontractors all day. Appointments are routinely made and broken, and beazer allows it to happen. The quality control by beazer over their subs is the worst I’ve ever experienced in the trades. I love the floor plan and location of my home, but wish it was being built by anyone else. I am hoping theses things will be done so I can enjoy my new home.

The staff comes off as helpful at first but when you discover major issues that’s when the disappearing act happens. We bought a spec home and moved from another state. The quality of the house is incredibly poor. Mud work of drywall is at a no skill level. They use matte paint to hide all the blemishes everywhere else. I have crooked floors and a crooked ceiling and still nothing resolved. I can go on forever and write a book of the this horrific experience and poorest craftsmanship. I’m at a point that I look forward for Beazer to step up to the plate and go beyond than what’s expected, but that’s wishful thinking ... More