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Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 6056 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Beazer Homes - Beazer isn't worried about building a quality home.
- Anonymous
- Verified HomeBuyer
- November 12, 2020
- Falls Church, VA
Beazer isn't worried about building a quality home. They immediately after closing turn you over to the warranty department and any problems are ignored.
Beazer Homes responded:
Building a quality, energy efficient home is our number one priority at Beazer Homes, and we truly apologize if this has not been your experience. Any concerns that may arise as you settle into your new home are of the utmost importance to us and the experts in our warranty department are always here to help. We would love to assist with coordinating service or in answering any questions you may have. Please call our New Home Contact Center at 888.623.2937 or send an email to nhcc@beazer.com, so we may work together to turn your experience into a positive one. - Megan ...
Total Score 1
The SALES Team is great. Especially BO !!
- Ramesh V.
- Verified HomeBuyer
- November 10, 2020
- Holly Springs, NC
Closing process is horrible. Especially the closing agent. They never call you. Just send emails and after you go to your closing on the set date and time, they tell you it's delayed. Even some of the jobs were not complete prior to closing till date. I was supposed to buy another rental property but decided not to go with Beazer homes anymore. I think they lack coordination and proper execution. Horrible experience.
Beazer Homes responded:
Ramesh, your feedback is appreciated and will be shared with our leadership team. We would like the opportunity to address your concerns and work towards providing you with a better overall experience with Beazer Homes. A member of our team will be reaching out to further discuss your experience and any outstanding items. Thank you. - Daniela ...
Total Score 1
None of our concerns about the house were addressed prior to close
- Molly E.
- Verified HomeBuyer
- November 10, 2020
- Mt Juliet, TN
Many problems with the house - nail going through air conditioner line that was never addressed prior to close even though we brought it to their attention multiple times we now have holes in our walls from having it fixed. It has been almost 2 months and we are still waiting for them to fix it along with many other things. Do not recommend a Beazer Home.
Beazer Homes responded:
Molly, we can imagine the delays you have experienced must be frustrating and not the ideal experience we hope to provide our homeowners. We have shared your feedback with our Nashville Customer Care Team to work on addressing your concerns more smoothly, moving forward. If you have questions or need an update on any pending items, please reach out to us through our New Home Contact Center at nhcc@beazer.com or 888.623.2937 - Daniela ...
Total Score 1
Lack of Testing Essential components working properly
- Salvador T.
- Verified HomeBuyer
- November 09, 2020
- Redlands, CA
There is a list of items that were not checked by the builder to be working properly prior to our move-in 2 months ago. Plumbing - Electrical - Furnace - Heating/AC It is super disappointing and very frustrating to be dealing with all these issues that could have been avoided.
Beazer Homes responded:
We sincerely apologize you had a less than ideal experience, Salvador. We could only imagine how frustrating this must have been for you. We do appreciate you taking the time to bring this to our attention as we are always trying to enhance our homeowners experiences. We've reached out to the local team and are happy to hear that most items have been completed to date and they are working diligently to complete the remaining items next week. Should you have any concerns in the future, we want you to know we are here for you. Our New Home Contact Center can be reached at (888) 623-2937 or via email at nhcc@beazer.com. Thank you. - Sam ...
Total Score 1
Nothing!!
- Anonymous
- Verified HomeBuyer
- November 04, 2020
- Fate, TX
Being that this was the 2nd house I built. The first with DR, I understand delays, but whew... the time frame was 9 months off!! The workmanship is subpar and there have been 1 too many issues with Beazer. Not a good experience and I wouldn’t recommend anyone to build with Beazer.
Beazer Homes responded:
We certainly agree that the initial third party development delays prevented us from starting your home on time, creating a longer than anticipated closing window. We understand that this must have been frustrating and apologize for the delays this caused in the construction of your home. However, once the home did start we were able to build and complete your home without any setbacks. We want to ensure that your concerns are addressed and will have a team member from our Customer Care team reach out to you regarding any outstanding issues. If you need to reach us for anything else in the future, please contact us at nhcc@beazer.com or 888.623.2937. ...
Total Score 1
Would not recommend this builder
- Daniel O.
- Verified HomeBuyer
- November 04, 2020
- Surprise, AZ
Bad experience with the builder, multiple things needed to be fixed in orientation and they promised me they were going to fix all of them! And they give me their guarantee. Paint job was done poorly and never fix it, they were sloppy and careless on the few things they try to fix. They misled me and rush me into signing the final contract. I've been in the house for about two months and they basically forgot about all the things needed to be fixed Would not recommend Beezer.
Beazer Homes responded:
Daniel, we are sorry to hear about your pending items and that they were not taken care of as promised. Please know that we are here to help and hope to provide you with a better experience moving forward. We would like the opportunity to discuss the items mentioned to ensure that they are taken care of for you. Please reach out to us at nhcc@beazer.com or 866.623.2937. - Daniela ...
Total Score 1
Model Home with awful garage !
- Anonymous
- Verified HomeBuyer
- November 03, 2020
- Sacramento, CA
Tricked & left out.
Beazer Homes responded:
We never want any homeowner to feel tricked or left out and we truly apologize this has been your experience. We would love the opportunity to help correct and address your concerns. Please reach out to us via phone at 88-6BEAZER or via email at nhcc@beazer.com, and we will do all we can to turn the situation around. Thank you. - Megan ...
Total Score 1
Substandard for the price
- Mark C.
- Verified HomeBuyer
- October 26, 2020
- San Tan Valley, AZ
Once the money is transferred good luck with getting anything fixed.
Beazer Homes responded:
We are so sorry that your Beazer experience has not been a perfect one, Mark. We truly strive to deliver an exceptional new home journey for all of our homeowners, and apologize that this did not happen for you. We would love the opportunity to help improve your experience. Please call us at 888-6BEAZER or via email at nhcc@beazer.com, so we may work with you to turn this situation around. Thank you. - Megan ...
Total Score 1
Horrible finish work and follow up by company
- Terri E.
- Verified HomeBuyer
- October 22, 2020
- San Tan Valley, AZ
Had multiple finish issues at pre closing walkthrough that were not fixed by closing. Construction manager promised to send someone out to fix issues-never did. 3 weeks later we’re told it has to go through warranty dept. Submitted list and a month later still waiting for someone to contact us.
Beazer Homes responded:
Thank you for submitting this feedback to us, Terri. We apologize for the experience you have had thus far and are grateful you let us know so we can set out to fix it. Daniel, the warranty manager for our Phoenix division let us know he has met with you and you two are working together to correct your concerns. We thank you again for bringing this to our attention and encourage you to contact us should you have any questions or concerns in the future. You can reach us via phone at 888-6BEAZER or via email at nhcc@beazer.com. - Megan ...
Total Score 1
only the sales office ..Brain was great ..the rest JUST SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Jeffrey B.
- Verified HomeBuyer
- October 08, 2020
- Oceanside, CA
STILL waiting for things to be done ..U sent two dry wallers you don't even know who is coming and going ..the one guy ..half a day the two of them together did even less than the guy in the am ..and I have know idea when there coming back to finish and neither did there boss ..And I don't speak Spanish ..I believe the works they sent don't speak English...
Beazer Homes responded:
Thank you for submitting your feedback. We are sorry to hear about any issues you have experienced since moving into your new home. We have reviewed your account information with our Southern California team and show that your warranty request submitted to us is in process. We show your local representative has been in touch and will be coordinating with you to resolve any outstanding concerns. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again. ...
Total Score 1
Beazer Homes - Very disappointed with several aspects of the Beazer home buying
- Ruth F.
- Verified HomeBuyer
- September 29, 2020
- Goodyear, AZ
Very disappointed with several aspects of the Beazer home buying experience. Most importantly, our brand new $400K house did not appraise for the purchase price. Additionally, I have had to deal with several repair issues — everything from termite concerns to “dead” electrical outlets to a garage door that didn’t seal effectively. I want to love my new home...but I feel like these issues have sucked the joy and excitement out of the home buying process...and, I am left with concerns around the quality and workmanship of this house.
Beazer Homes responded:
We are sorry to hear about any issues you have experienced since moving into your new home, and would like to thank you for sharing your experience with us. At Beazer we pride ourselves on providing an outstanding experience and we are truly sorry if we have missed the mark in any way. We met with our Phoenix team and they let us know that they have been in contact with you and all of your warranty concerns have been addressed at this time. If there may be anything we can assist with in the future, please let us know. We can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. ...
Total Score 1
Poor quality, unethical sales team
- Anonymous
- Verified HomeBuyer
- September 09, 2020
- Apex, NC
Starting from foundation, everything used in construction was poor quality. All vendors (plumbing, electrician, painter, construction) were cheapest possible who does not do work properly. Leaks, and mold in new home. They cut the corners even to save penny. I would not buy again from Beazers when it is charging top dollars. Sales team does not stand up to the mark once contract is signed. They try to steal all promised credits, and run away from resolving any issue. They keep threatening customers with penalty if house is not closed on set date by them. Few Beazer personnels are good but ...
Total Score 1
Worse experience ever
- Billy S.
- Verified HomeBuyer
- August 25, 2020
- Litchfield Park, AZ
Allowed me to move in with no working oven. Refuses to take accountability and replace it. I had to put up my own Welcome Home sign and was handed my keys and basically that was it. For first time home buyer I would go somewhere else.
Beazer Homes responded:
We are sorry to hear about any issues you have experienced since moving into your new home. We met with our Phoenix team and are happy to hear that Whirlpool has corrected your oven issue. If there may be anything we can assist with in the future, please let us know. We can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! ...
Total Score 1
No sealant on floors or counters
- Anonymous
- Verified HomeBuyer
- August 18, 2020
- Pahrump, NV
Boo! Found out our neighbors complained and got their counters and tile sealed for free by Beazer. What a sick joke not telling people who buy properties here in advance of moving in.
Beazer Homes responded:
We are sorry for any disappointment upon moving into your new Beazer home. We have reviewed your account history but do not show you have submitted any concerns for tile or counter top issues. If there is anything we may help with please do not hesitate to let us know. We can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. ...
Total Score 1
Disappointed
- Matthew P.
- Verified HomeBuyer
- August 11, 2020
- San Tan Valley, AZ
The quality of the home is nice, but getting to that point was a nightmare. To many hiccups along the way and areas that need to be worked on. Especially the day of closing.
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you may have experienced with your new home. Our Phoenix team let us know they have been in touch and working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! ...
Total Score 1
Love the HOUSE hate the ISSUES -- TERRIBLE
- Debra S.
- Verified HomeBuyer
- August 11, 2020
- Surprise, AZ
I purchased my home with a checklist before close. The tags were removed, but NOTHING was done. I have now been in the house for over 30 days with ZERO repairs. I recommended people to this builder that purchased a home with the same issues and I am embarrassed when I show my home. This is not my first build, but will be my last with this builder.
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. Our Phoenix team let us know they have been in touch and working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! ...
Total Score 1
Lots of issues.
- Robert L.
- Verified HomeBuyer
- August 04, 2020
- Goodyear, AZ
We purchased a new home and have had issues. First the design did not give us accurate information, after the fact we found out items were available that we were told they did not have. We made changes and the change orders didnt seem to make it to the job site. Our master shower tile has been an issue. They have made "repairs" several times. Each time the repairs made it worse. We are still fighting with this. We have other small items that have not been resolve yet. We hope they get to them. But it seems like if we dont follow up repeatedly nothing happens. We pointed out items ...
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced with your new home. Our Phoenix team let us know all construction concerns have been addressed at this time. The pending warranty request items have been scheduled and the local field representative sends weekly communication on progress. Please know we are also here to help in any way we can. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! ...
Total Score 1
Not satisfied
- John C.
- Verified HomeBuyer
- July 28, 2020
- Spring, TX
Feels like I bought a lemon.. the entire experience up to not has not been enjoyable nor similar to prior experiences. Keys didn’t work day of closing, garage door didn’t work, more than 5 electrical problems, terrible communication and customer service. Would not recommend this company nor will I buy a Beazer home again.
Total Score 1
Not worth it
- Shantelle W.
- Verified HomeBuyer
- June 30, 2020
- Lancaster, CA
SonI bought my first house and it was total chaos. There was nothing but problem after problem. The incompetence is shocking considering what a large purchase this is. Never would I recommend a Beazer home.
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to submit your feedback. Please accept our most sincere apologies for any frustrations or inconvenience experienced during the home buying process. We have spoken with our Southern California team and show that a manager has been in touch to address your concerns. Upon reviewing your account, we show that several cases have been opened. We are committed to moving toward a resolution. Should you have any further concerns, you can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
1 Star - Very Poor (Builder / Contructions)
- Anonymous
- Verified HomeBuyer
- June 26, 2020
- Cumming, GA
Received good sales assistance and Design studio but the builder contruction is worst in quality, Multiple issues after closing - Needs to raise multiple warrenty requests. I never recommend to my friends and family.
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. We have reviewed your account information with our Atlanta team and show that all warranty requests submitted to us have been addressed. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
Completely Unsatisfied
- Marie H.
- Verified HomeBuyer
- June 16, 2020
- Henderson, NV
The pantry and linen closets has only 3 shelves. The bathroom light fixtures are very dated. Toilet tanks has about a liter of water, need to flush twice at a minimun. No light fixtures at all in any bedroom. I took care of all the modifications above to my liking on my own. There's one more issue that im dealing with at the moment. Ron and Larry don't think it's a problem. These door knobs are unreal. The plate on one side comes loose as you turn the knobs and it makes a "clang " noise. There's about 6 knobs that are like that. Steve came to the house yesterday and said, there's no ...
Beazer Homes responded:
Thank you for your review! We sorry to hear you are having issues with your new home. We see that you are currently working with our division to resolve some of these issues. If there is anything we can help with in the future, please reach out to our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
BUYER BEWARE DON'T TRUST THEM
- Jimmy D.
- Verified HomeBuyer
- May 26, 2020
- Sunnyvale, TX
ONLY LIVED in House for 1 month. I have so many structural issues, problems with them fixing things and so on
Beazer Homes responded:
Thank you for your reply! We are very sorry to hear that you are having issues with your home. We noticed you are currently working with our warranty team to resolve your issues. If you have any additional concerns, you can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
Construction person is really horrible
- Anonymous
- Verified HomeBuyer
- May 18, 2020
- Dallas, TX
When we are building a house and request for touching up and etc., the majority of the construction person, Rob, is saying no or it's fine. Not only for that, but their service was also rude and not supportive. The process of building a house was a nightmare experience for me and my family. Even after building the house, the services aren't great. We love the community but Beazer wasn't a good experience at all.
Beazer Homes responded:
Thank you for your feedback, we appreciate the time you took to submit such valuable feedback to us. We would like to apologize that your experience so far has not been a perfect one and would like to help resolve any outstanding concerns you may have. Please contact our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com, and they will be happy to assist ...
Total Score 1
I should have gone with MI Homes
- Lena C.
- Verified HomeBuyer
- May 12, 2020
- Riverview, FL
There is no great place to start. Sales assured a radiant barrier was included in the home, it wasn't and I didn't discover that until the second floor was going up. I requested the build in one orientation and was told after contract it had to be built in the other direction. I cancelled an out of country family vacation to accommodate the "only" design center appointment they had; they subsequently canceled on me and couldn't reschedule so we had to make our design elections in pieces during preview dates, text messages and screen shots.. including electrical selections which I am living to ...
Total Score 1
Bad for the little things
- Brian B.
- Verified HomeBuyer
- April 30, 2020
- Orlando, FL
Will they build you a house? Yes. Will they miss the little things they shouldn't? Also yes. Here's some examples: Tons of paint drops on your floor because they're in a rush to fix paint mistakes they made weeks back and it's 3 days out from closing Failing make good on their promises to get you a $600 giftcard you're owed because they put the wrong model of appliance in the contract and got you "upgrades" instead, for TWO MONTHS after closing. Putting in several one-way light switches upside down. Price gouging you on carpets, you pay for a whole house but get it only in 1/4 of the ...
Total Score 1
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