Beazer Homes Reviews

Delays, poor communication, sloppy finish work, limited follow through

The home buying experience with Beazer Homes was not good. The original builder by the name of Jack was very rude, uncouth and had no scruples at all. I was sold a floor plan that included a tub and a shower in the master bath but Jack the builder did what he wanted to do and I ended up with a shower and a linen closest as a shower. The house was framed in January 2022 but didn't finish until August of 2022. No one could seem to get my house finished in a timely manner. At closing I still had a laundry list of things still wrong with the house. Most importantly, I'm still not satisfied that I was sold a floor plan with a master bath that is supposed to have a tub and a shower and only got a shower. I'm a Navy veteran that has served in the Persian Gulf War Era and I'm a %100 Disabled Veteran with multiple physical injuries and I suffer from Post Traumatic Stress Disorder as well. The tub was very important to help with those injuries but Jack the builder did not care about that part. This home was supposed to be apart of my healing and recovery finally, but its been more stress. I'm not happy at all. I would not recommend at all. Please beware. ... More

It was an awful experience working with the Beazer Home team . The communication was not open. Initially the team was very push. They something & then deliver something else. I hate to remind Baezer Homes that they are selling homes not used car. They only person that helped us the construction manager. I would never recommend anyone for this company. It was just plainly aweful experience

Don't believe a word they say. They make promises they do not intend to honor. Avoid these people!!!

Worst experience ever. Would not recommend to anyone

In consideration of supply issues, it took 1 year to complete the build/purchase of my home. Back and forth issues with sales team, I thought we were past the headaches, however, now that we’re in, and have warranty concerns, the headaches are back! Although some concerns were quickly addressed, the landscape, drainage to be specific, is an absolute nightmare. I’ve provided photos, videos (with time/date stamps)verbal, and written communication, including concerns notates in an inspection report, it seems they’re doing all possible to avoid correcting even after it was suggested French drains be added to correct the situation. They push a “48 hours of standing water” “”that’s our policy.” I’ve provided information that is over 120 hours to their warranty rep, yet the excuses continue. Proof is standing water, visual from their 3rd party reps viewing standing water, and they still do not want to make it right. 3 inspections, a hideous looking yard, front and back, I’m told what Beazer is doing is a favor. Unbelievable words to hear. It appears they would rather jeopardize my home, the value, a safety zone for my children and allow the issue to grow vs addressing in timely and honorable fashion. Poor business practice to say the least and not what I expected from a reputable builder like Beazer ... More

Impossible to make any changes regardless of explanations/need. Also, materials used in the homes are very cheap in spite of high cost of the homes.

This home was not ready for closing. Too many issues which I am still trying to get fixed. Things pointed out during pre construction and pre drywall were never fixed. Options paid for but installation is atrocious. I have paid good money to try to address design deficiencies because of your minimal cutting corners on the hvac. Mold and condensation should not be present a week before closing. Multiple missing or poor workmanship everywhere and now Beazer wants me to be the person who has to know what is missing or wrong to get Beazer to do anything. I am disgusted with the lack of quality or concern with these contractors hired by you who are not supervised and who come in and do fixes after first install. I am not the site manager. I have worked and saved for 2 years to get this house and feel I have overpaid for an incompetent builder. 6 weeks in and my yard is rotting or dead since day one and hvac mold and condensation, cabinet installation, broken appliances, not having appliances I paid for, busted flooring, oak stair collapse, front door replacement will cost $4400 because of gaps and poor framing, incomplete paint job, can’t use the stove because the hood was stalled without brackets and damaged my cabinets, even the tree was planted in the wrong place. Hvac system is inadequate for the size and location of the house so upstairs can be 78 and the second floor can be 72 even with damper closed and ever possible way to get air upstairs. Minisplit $7000 to compensate for a builders cut corner. Lied to my face about the tonnage that should have been installed. No one takes responsibility for this? ... More

Our closing was delayed multiple times due to fault of Beazer. These closing delays cost us alot of money. I would not recommend anyone to do business with Beazer.

Post closing items are not completed after two (2) months of closing date. After several reminders still not action from builder. So disappointing.

I recently bought a home with Beazer. Most things went fine except for the solar set up. My point of contact was Mikayla H. I was told early July a tech would come out to set up my system. It is late August with the solar still not working, my bill is over 1k with SDG&E. I reached out to Mikayla to tell her no one has called. She said she does not have oversight and they should call me. She then put an "away" message on her email. Communication was not only horrible but I feel deeply disrespected. I contacted SunRun and now am handling it my self. I believe Mikayla represents Beazer not SunRun but am not 100% sure. ... More

Homes are built too fast! Builders are trading numbers for quality! My home was damaged by way of dishwasher, tud and back door insert! I also had to have the doors re finished do to dents in them! The tub was installed with two big cracks in it and the dishwasher was installed with a dent in it! My water heater was not wired properly and the air duct system was poorly installed. I have an appointment now to properly cover lines that are leaking water onto the attic floor. I'm still removing paint off of floors and chandeliers! Not to mention it took the painters three days to properly paint the spindles! My closet was not equipped with all of the wire shelves that is was supposed to have, I was so frustrated I just said forget it. My shower door was way off and had to be adjusted. My home counsler was very uneducated about the homes and I was overcharged 1700 at the design studio that I caught and had to be refunded! I also had issues with CMG mortgage! For a 580,000 home this is beyond rediculous! ... More

The closing was a terrible experience and no warranty items have been addressed since I moved in .

Our experiance was not the best. Our house was still be worked on as we were closing. Our AC zone system was backwards, my electric bill was 500.00. The selling point for us was the sprayfoam insulation. We are still waiting for painters. Just yesterday we had to do a warranty job in our house for our ac because it was not cooling properly. they had to cut our sheetrock out to look at the ac. There were some parts of the ducts that were bent and caused the house not to cool the way it should. We have water sitting on one side of the yard and thats due to sprinklers since there isnt any rain. They put french drains on one side but not the other. It needs it on the other side. The communication through out the whole build is lacking between Beazer and the customer. All in all buying a Beazer home does not make me want to work with Beazer in the future. ... More

i gave you star just for john and leigh because they are nice otherwise they will not deserve stars. i am not satisfied with the builder. there are so many tiny details missing, dent in the garage door, electrical problem, wall paint not proper and many more. i suggest you everyone do your research before you buy

the open item case never been sloved

Lots of promises, not a lot of delivery. Get it in writing every time (though that still may not be enough)

Several options that influenced my decision to buy were changed without advising me. Ie: the master bathroom and the master bedroom door(s) It may have been in plans but that can easily be missed. After closing on the home I had issues with an Hd outlet. I could not find the lower end of the tube, making impossible to snake the cable through. Eventually the cable was snaked down the wall. “ If I had known , I wouldn’t have paid $165 for something I did not get and could have done myself. It’s been 7 weeks since I closed and I am still waiting to have a door shaved that is rubbing against the air duct. I asked for touch up paint for imperfections and cracks which I have yet to receive. My opinion is that as soon as you close you become old news and not a priority ... More

I had not only multiple delays which I understood initially, but I consistently got wrong information and did not know what was correct and what wasn’t. I finally did close, but have yet to hear about some things in my kitchen that were not finished and can’t seem to get it touch with anyone.

After spending half million dollar in your new home we expect atleast great materials and good work, but our experience with Beazer homes got really bitter. They lack on communication, they will tell you house is ready for closing but upon checking lots of things are incompleted and Ofcourse broken too. We have to call them and ask them multiple times for status rather than them calling us. They donot do quality assurance check before the final walk through with customers. Please donot close your house if things are not completed, it takes ages for them to get it fix it. And never ever buy their inventory house with, their inventory house have cheap materials! Their inventory house are not cheap but house will have very old design sink, switches, door handles, lighting fixtures etc which you have to spend your money to change it later on future. Really low quality of work in brand new constructions, once we moved in we found lots of bad work on dry wall, internet cable was not done properly so they had to cut the ceiling in our garage to fix it, light fixtures were not installed properly, inside the cabinets lots of big unnessary holes were made, holes on tiles, cabinets are done so poorly that they literally didnot have completed work and didnot mention us till we found out by ourself. The list goes on! So over all we are not happy with Beazer homes. Their community donot have any play area for kids or any extra ammeties in Denton, TX. Beazer homes please hire better people, not some Mexican under age kids for doing constructions work! And please when you send someone to fix things, either communicate with properly first or send someone who can communicate! Another problem with Beazer homes looks like they love to hire who speaks Spanish only!! This one box is not enough for us to vent our issue with Beazer homes! Not recommending to anyone! Have better communication and better trades!!! Suggesation: If you want to sell cheap things like China then make price cheaper like them! If you want to sell better product then act like Brand and get better trades to work on it! ... More

Terrible experience with Beazer leadership team

Our home was not even close to what was originally scheduled which created quite the financial burden on us as we had to move twice, pay for storage and overpay on short-term leases. Now that we are in the home we have an array of issues from flooring, sub-flooring, poorly installed cabinets, damaged tiles, roof leaks, damaged countertops, drywall cracks/water damage, incorrectly installed doors…the list goes on…we are essentially living through a renovation vs the turn-key home we were expecting. A recurring issue we’ve had to keep addressing is our driveway being blocked countless times by construction workers which is a safety concern - there should be designated parking for them. The loud music is frustrating as we work from homes and have to take calls with blaring music across from us. We’ve also caught workers using our water to fill buckets + wash their hands which makes a mess and has hiked our water bill. We’ve been told they have designated areas - prob should be communicated daily. The only silver-lining has been our warranty support Jackson. He’s been incredible and super responsive and supportive through this experience. Truly world-class service. He should probably get promoted as he goes above and beyond, is so knowledgeable and acts with integrity on helping us get things done right. I appreciate his flexibility in inspecting and checking in on the work as it gets completed and pushing back on contractors to make sure things are done right. If it wasn’t for him and the trust he’s earned (following our pre-move experience) this would probably be an even worse experience than it already is. Note: my partner and I have missed countless meetings to ensure availability for these repairs: feedback for contractors - better estimate arrival times. ... More

The whole experience after the initial signing of the contract was a headache. Home finishing quality is terrible, features that were expected from model walkthrough were not built in new home, bottom line no pride in their profession. After the housing shortage passes maybe they will have to actually present a better product.

This is my first home buying experience. Of course i went with a great recommendation from my friend on choosing Beazer homes, Apparently they had a very good experience and build quality which pushed my interest in pursuing my purchase experience with Beazer. The sales was very good, very high expectations and had a smiling welcome. The build plan didn't start for 3 months and then slowly it moved inches and inches to get to a decent level. It took over all 12 months to complete a 3500 sq feet home. The builder had to give so many reasons for not completing the project on time. Design studio was excellent, compared to many other builders Beazer has an advantage of giving you options but it comes with high cost. I did get a hand full of upgrade in my home. Then the builder construction manager left the company in the middle of the project and provide me with a challenging builder. I had to follow up for every single task on hand to get him to complete the home. The most frustrating part was the closing date got postponed 4 times officially and 1 time unofficially. They dragged to the end to make my life miserable, i lost interest in enjoying into a new home moving. The worst comes next, due to poor quality they had to re-do painting for entire home and caused multiple delays, still now there are items that were promised to be done within 30 days has things unfinished. Now i call the supervisor, he would not pick up the call nor return the call back. Ultimatum- Called the warranty for any issues t home, registered a warranty complaint on window latch lock damaged. Its been more than a month i did my warranty claims, no one answered me nor checked on the issue. I have to pay money from my pocket to fix the issue as my family safety is my priority. Hopeless and careless administration and no customer empathy for the staffs who worked on my project. They were all keen on making money but not building the dream home of a hard working human. I would not recommend or buy another home from Beazer due to these poor and pathetic culture they have as a company. Some may disregard to read my entire summary of feedback. However there were some positives of this builder. When you put a feedback, they valued it and reached back to me to resolve it. The only way i could make my concerns heard was through the feedback. So good job on it! I hope someone will reach out to me after reading such a long summary. If not then i will post it on another feedback if i get one. ... More

We had few things to be done after the closing and the builder promised to get them done as quickly as possible. It is now more than one and half month still they has not been a lot progress in completing the pending items. We had delays in the past but we understand 2021 was crazy for many of us and I totally understand your situation but now after I moved to the property I would be wanted everything to be done as quickly as possible. I would not like to live in an incomplete house. Off late there I did not see any responses or if there was one it is obviously very late when ever I reach out to builder rep. ... More