Beazer Homes Reviews

Before moving in make sure everything you noticed is not done is done otherwise if you move in it Beazer home will never be done and have to make followups for it to be done.

I have nothing to say.

Up until closing our experience was great but since moving in (4/2023) has been less than great. Appears to be a little problem with quality control. Door knobs were loose and falling off, one of the trees in the front yard has died, sod is slow to green up and has a lot of weeds, the HVAC air filter door won't stay shut, has to be taped, and the laundry room door won't latch. These are fairly small items but we expected better. Warranty response is slow, blaming COVID even though that is over.

There were significant construction delays in the building process. This was not due to COVID as other builders had much faster progress and turn around times. Several items were installed incorrectly, and I had to make weekly visits to monitor progress and point out items that needed to be fixed that were missed by the construction manager. The end result is very nice; however, it took a lot of work and pressing with the construction manager to take my concerns seriously and fix what needed to be fixed.

While doing our walk throughs we noted numerous items that had to be handled over 2-3 walk-throughs. The local team working with us did a great job and worked with us even though it took more than one walk through. On the final review, the VP attended and made it very clear we were, in his estimation, taking advantage of the process. We just thought we were doing what was allowed to get it right prior to purchasing. No one had told us that you were only allowed one walk through. When I had this discussion with the VP he stated that if we were not happy, he would be more than ok with walking us over to the offices and cancelling our contract. In essence, take it or leave it. Not sure this is the best way to close a sale. Also, after moving in we found that the walk-in shower leaked quite a bit. We submitted a warranty request but the Warranty contact for Beazer and the rep from the install company said there was nothing they could do. It was within the specifications and was just going to leak. It is a very bad design and I was surprised that your position was that, "that's just the way it is!". I have noted on the Gatherings Facebook page that multiple people are having the same issue. Interesting that once we close, some things are just the way they are. ... More

This was our 5th new home so we thought we knew what to expect. Sales process was about as smooth as I expected. The home was very slow to start but we understood some of the labor and supply chain challenges. Once under construction we felt the attention to detail was definitely lacking. I'm sure some of the rework cost Beazer more than it needed to. The amount of damage created by the trades while finishing was at the highest level I have ever experienced. Repairs needed just prolonged this process and the negative feelings of Beazer not being in control of their building process. We didn't want to be constantly complaining during the build because I beleive this was tough enough on Beazer. I feel I may have been taken advantage of because of this position and might consider taking a different position if I was to build again. Overall considering the circumstances, 3 stars because I think this experience is about average of what you get today. ... More

Our experience was one of zero negotiation. We found a home we fell in love with and it was the last home available in Phase 2 of Jasmine Point. Our home was the Holly model and already built. Upon doing the final blue tape walk through, our real-estate agent found a list of minor fixes that were to be completed before we closed. Now I would like to mention the fact that our closing date was rushed and pushed. We are a military family and were moving here to South Carolina for a permanent duty station change. It was our desire to push the closing date out to accommodate a reporting date, however Beazer refused to move the date at all. They informed us that this was the last home in Phase 2 and they wanted it “off the books.” Moving forward to our closing date, they were unable to make the repairs in the home before the closing date they selected. This was unfortunate, as we now have to make a series of appointments to let different contractors in our home to make the needed repairs. Another inconvenience we experienced was the builder refusing to add a garage door opener. This are very common in new home builds and we felt slighted upon realizing this when a lot of our neighbors say their homes came standard with them. ... More

Jason was helpful and had good communication with me. But the construction schedule and wait was difficult. I could not understand that I was the second to last house finished in my section. As my house was a one story, and 14 more lots were sold after I purchased mine. It was very difficult to the timing of completion. As I have cancer and was going through a divorce and needed the house to live in.

Shelley and John have walked us and helped us through the process and took there time explaining everything making multiple trips to help us do to my job! But now 1 month in, paint is bubbling and chipping off on the outside of the house, and the warranty guy is not helping at all with the problem. Door handles are falling off and the painted our house with the wrong color and they said they will come and fix it when we see spots of the other color and have only came once. And did not get everything we had marked.

Be aware of verbal commitments. Not in writing, they will not back it up.

The house is nice in all, but the floor is squeaking upstairs, they repaired it but after it still squeaks. They put the wrong dishwasher, I haven’t notice before and now I don’t know if they will replace it.

The actual purchase and closing went fine. Super easy. Once we moved in, we ran into a big issue with our HVAC and blower motor in the attic. It was installed backwards which caused the thermostat on our dryer to blow out. Our HVAC was a manufacturer issue but should have been caught by Airtron. Actually both things should have been caught by Airtron. We are a month on and still getting the issues resolved. I think there should be a follow up walk thru 2-4 weeks after moving in and using everything.

The customer service representative has taken my warranty claims and submitted them to the responsible contractors. Some of the claims have been outstanding for close to 2 months. I hold the contractors responsible for the delays in making the needed repairs. The customer service representative has contacted the contractors and is as frustrated as I am. He has fixed a couple of the items and the rest can only be repaired by the contractors.

When doing my final walkthrough, I notice small ants in the home. I mentioned it to advisor of the walkthrough and he told that I had to get the exterminator. That just put a bad taste in my mouth, that he was so unconcerned.

Buying process wasn't hard was probably the easiest. However the building process was long and very painful. We were promised something and they didn't follow through on it. However we understand due to delays but I feel.towrads the end the whole time stuff was rushed to get the house up and stuff.

Had several problems since move-in. They were fixed but shouldn’t have happened in the first place.

My home buying experience was not great to say the least. I had to work with multiple different home counselors for whatever reason and throughout the first half of the process, it seemed like nobody knew what was going on or could provide me with accurate updates. I was originally told that my home would be competed no later than end of October. Well when it comes around that time, I was told the home is no where close to being ready to close. They then gave me a date of beginning of December which is when my already extended rate lock, was due to expire. Come december, home was still not finished. At this point, I was incredibly frustated and very close to walking away. I was then given a date of January 6th, which again did not happen. When I went to walk through my home, it was a joke. Nothing had been cleaned, an entire countertop was missing, there was still someone coming in and out of the home to work on things, there we’re scratches and denta all over the wall, and my stair rail was laying in the middle of my living room….. unacceptable. I will say that both Brandon and Laura were very understanding as to why i was irate in this situation. From there, they handled and escalated things appropriately and for that I am very thankful. I was finally able to close on the 12th and I have been enjoying my home since then. ... More

It was good experience to make a deal with Beazer company and fell happy with the new house

Perfect purchase at a great price! Many good people who helped along the way but only one name stood out for us. Sam R. He's an absolute incredible person to work with. Goes above and beyond to take care of his clients.

Disappointed with responses to inquiries after purchase and effort of communication in addressing ongoing issues.

I have had to call almost weekly on different items to get fixed since moving in less than a month ago and the window subcontractor is a joke. They have brought the wrong windows or broken windows twice and had to take them back. They don’t communicate very when setting up a time and when they do agree on a time they either don’t show and Adam had to call them or they come way early and we “miss” them because we expect them at the time agreed upon. Get better companies if you want us to tell people good things about your company. Adam the Superintendent, Rob Thomas and Leslie are the only good thing about Beazer hopefully you don’t lose them ... More

From start to finish, Staci, was amazing. She kept me updated to the best of her knowledge. However, she lacked communication from her management Ashley has been wonderful from ore close to now.

They buying process moved along steadily. The final product is where the issues are. A lack of good quality control is where 95% of my issues are.

The overall buying experience was great even though our house took over a year to be completed. Once we moved in, we realized the materials used and work done is horrible. It’s like the did everything in a rush and didn’t care how the final result looks like. We keep finding issues with our home such as damaged blinds, shower door leaking water, caulking in multiple places is cracking, carpet falling apart (shedding), toilet not installed correctly, issues with cabinets and much more. I will not be purchasing homes with Beazer in the future.

I would say the experience in buying was great but the wait was not so great. Many issues needed to be addressed once we moved in and they have done well in completing them but not enough information/instructions on appliances and functional items for future projects and repairs.