Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 6405 homeowner reviews to learn why they are the right team to build your new home.
Beazer Homes
has 4.5 out of 5 stars in All Areas
6405 Reviews in All Areas
Customer Reviews
Beazer Homes - i am not sure because of the pandemic or in general there are
- Srikanth M.
- Verified HomeBuyer
- May 08, 2021
- Aldie, VA
i am not sure because of the pandemic or in general there are like this...they have left lot of things pending and missed from day one.....we reached out to them so many times i have not got positive response back....they take months get things done..
Beazer Homes responded:
We appreciate that you have brought this to our attention, Srikanth. It is our understanding that your local customer care team is working with our trade partners to complete the pending concerns recently reviewed. Thank you for allowing us to address your concerns. Know that we are here to help and though we missed you today, we can be reached at nhcc@beazer.com or (888)623)2937. - Daniela ...
Total Score 2
QUALITY
- Anonymous
- Verified HomeBuyer
- May 04, 2021
- Apex, NC
The quality of the workmanship is very poor. I wish I had done more research on Beazer before I bought my house, The quality of the workmanship on the doors, trim and windows is the equivalent of a cheap apartment build. My house is brand new but it looks like it is a couple of years old because of the poor quality of interior workmanship. I am actually embarrassed to have people come to see my new home.
Beazer Homes responded:
We strive to deliver a high-quality home that is built to last and that our homeowners can be proud of. What you have described is not how we would want any homeowner to feel about their new home. Please reach out to us at nhcc@beazer.com or (888) 623.2937. We are here to help and would be happy to have a member of our Customer Care Team assist with your warranty items. - Daniela ...
Total Score 2
Quality of work was not good, had to many issues.
- Sandra M.
- Verified HomeBuyer
- April 20, 2021
- Pooler, GA
Builder don't have model homes for the buyers to tour before purchasing, because what you may see may not be what you get.
Beazer Homes responded:
We apologized for any misunderstanding during the sales process Sandra, and we appreciate you submitting your feedback. We want you to know we are always here for you should you have any questions or concerns in the future. You can reach out New Home Contact Center at 888-623-2937. - Megan ...
Total Score 2
Builders cared about the customer
- Shawn R.
- Verified HomeBuyer
- April 07, 2021
- Tomball, TX
Very resistant and disrespectful sales staff.
Beazer Homes responded:
Shawn, at Beazer we pride ourselves in providing great service & care to our homeowners. We are glad to know that you were able to experience this with our production team but disappointed that we did not meet your expectations throughout your home building journey with us. Please know that we are here to help and have a dedicated Customer Care team to assist you with any questions or concerns that you may have. Should you wish to speak with us, please reach out to our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 2
Terrible quality of service
- Anonymous
- Verified HomeBuyer
- March 17, 2021
- Visalia, CA
Profit margins > quality = poor product/service
Beazer Homes responded:
Our team is here to assist and would like to look into any concerns you are having with your new home. When you have a moment, please contact us at our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com - Daniela 
Total Score 2
Unresponsive AFTER you close
- Anonymous
- Verified HomeBuyer
- March 16, 2021
- Prairie Ridge, TX
As time is passing after closing in our home, the “We are here” even after we close is simply a lie. Just another transaction and its sad to know that its the same regardless of the builder. We have not received responses from our builder, area manager, the warranty person isnt helpful either. He pushes to always say it isnt covered, but did I really have to pull the warranty myself, screen shot, to show him it is? Now those issues are soon to be fixed. But had I been trusting, we would’ve settled on bad work. The corporate office calls to check on our first survey, not helpful either! I have ...
Beazer Homes responded:
We would like to apologize for the experience you have described and any miscommunications on our end. Our team is here to assist and would like to look into your concerns further. When you have a moment, please contact us at our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com - Daniela ...
Total Score 2
Not the Best Experience for New Home Buyer
- Monique L.
- Verified HomeBuyer
- March 09, 2021
- Dumfries, VA
Very bad experience with the builder's representative, very pushy and unprofessional in communications.
Beazer Homes responded:
We are so sorry if your experience has been less than ideal, Monique. If you ever have any questions or concerns going forward please do not hesitate to reach out to us at (866) 981-5867. Ask for Megan and I will personally assist you and help ensure going forward our relationship is a great one. - Megan ...
Total Score 2
Beazer Homes - Make sure you get your inspection performed.
- Rita T.
- Verified HomeBuyer
- March 02, 2021
- Minneola, FL
Make sure you get your inspection performed. Many things wrong or badly done in house.
Beazer Homes responded:
Rita, we apologize for any issues you are experiencing with your home. We want to make sure that your concerns are addressed and get things taken care of as quickly as possible. We missed you today but please give us a call when you have a moment. We can be reached through our New Home Contact Center at nhcc@beazer.com or 888.623.2937. Thank you. - Daniela ...
Total Score 2
Bad experience
- Anonymous
- Verified HomeBuyer
- March 02, 2021
- LAWRENCEVILLE, GA
Once you close with trust no one turns up to complete walk through list nor any follow up...finishing of beazer homes is not good at all...thier manager changes and problem is faced by customer....all other pending work we are slowly doing out of our pocket....still have little trust if they finish the pending work of mine.
Beazer Homes responded:
It's disheartening to hear that we have lost your trust, but we hope to earn it back. When you have a moment, please reach out to us so that we can ensure any pending work is addressed for you. We are here to help and can be reached through our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. Thank you. - Daniela ...
Total Score 2
False Hope
- Lauryn K.
- Verified HomeBuyer
- February 26, 2021
- Manvel, TX
The day before putting down earnest money I was promised all these magical things- I would be helped for the first 30 days with any cosmetic issues and I would be helped if there was any warranty problems. I was promised someone would take care of me. My initial review was 5 starts because everyone was so nice and seemed trust worthy. Now is like pulling nails trying to get my requests done. One request that I made less than 30 days of closing, took 5 weeks to be addressed. Don't tell me that you are here for me and can address my issues and then ignore me and avoid me. I have now tried ...
Beazer Homes responded:
We strive to provide outstanding customer care to all of our homeowners, and wanted to apologize for the lack of communication, Lauryn. We'd like the opportunity to speak with you regarding your concerns and work towards a resolution. Please give us a call at (866) 981-5868, we look forward to making things right. - Sam ...
Total Score 2
Unprofessionalism and bad quality of home.
- Liliana G.
- Verified HomeBuyer
- February 23, 2021
- Baytown, TX
This was my first time building a home and it wasn’t the experience I thought it would be. The builder blamed the long building process on the impact of coronavirus. (It was 6+ months when I was told it was a 3-4months process at escrow) I was very patient with the timing because I wanted my house to be done right. Unfortunately at the end the quality of the home was not up to par and the work was not professionally done correctly. The sheet rock meeting and the walk through was pointless because every time I would point something out the builder would make an excuse on why he can’t fix it. ...
Beazer Homes responded:
Liliana, we are always grateful to our homeowners for choosing Beazer Home and hope to provide them with an amazing home-building experience. Unfortunately, from what you have described, we did not deliver this for you. We would like the opportunity to address these issues so that you can begin enjoying your new home. However, we were unable to reach you today. When you have a moment, please contact us at nhcc@beazer.com or 888.623.2937. Thank you. - Daniela ...
Total Score 2
Beazer Homes - Sales person very nice but when you talk to them make sure that
- Claudia S.
- Verified HomeBuyer
- January 28, 2021
- Katy, TX
Sales person very nice but when you talk to them make sure that what the tell you get is all in writing not happy to what happened to me
Beazer Homes responded:
The New Home sales process can be overwhelming, and we apologize for any misunderstanding you may have experienced, Claudia. Our Houston team has let us know that your concerns have been addressed at this time. However should you have any questions, now or in the future, please contact us at nhcc@beazer.com or 888.623.2937. - Megan ...
Total Score 2
Not the best quality.
- Bruce L.
- Verified HomeBuyer
- January 20, 2021
- Litchfield Park, AZ
After being in the house for a few months, you really start to notice the really poor quality of workmanship that has gone into the build. I have already submitted a workorder for an electrical problem ( but of course Covid will be the reason it cannot be fixed anytime soon.). Every door frame had been busted and repaired poorly. I had to repair the rain shower head myself. There was a large paint run on the front door that was supposed to berepaired, but it was just sanded, not repainted. The electrical problem is multiple switches controlling one light. But they dont all work. Sliding door ...
Beazer Homes responded:
I would like to thank you for bringing this to our attention, Bruce. I know our Phoenix team has been in touch to further discuss your concerns and they are working with you to make sure the items outlined here have been addressed. I called earlier this week to see if there was anything I could offer my assistance with. While I have not heard from you yet, please know I am always here to help and you can reach out to me should there ever be anything I may assist with. I can be reached via our New Home Contact Center at 888-623-2937 or send me an email at nhcc@beazer.com. - Megan ...
Total Score 2
Beazer Homes - Not the best experience.
- Angela O.
- Verified HomeBuyer
- January 05, 2021
- Las Vegas, NV
Not the best experience.
Beazer Homes responded:
Angela, we would like the opportunity to address any pending concerns you may have. At your availability, please reach out to us through our New Home Contact Center at 888.623.2937 or nhcc@beazer.com, and we would be happy to help. Thank you. - Daniela
Total Score 2
They are more concerned about closing properties before completion
- Alan S.
- Verified HomeBuyer
- November 17, 2020
- Allen, TX
The quality checks before closing are lacking. The noise in the unit is totally unacceptable. The move in experience was less than expected.
Beazer Homes responded:
We are sorry to hear you had a less than ideal experience, Alan. We would like to discuss your experience with you to get more information on how we can assist you in getting these concerns addressed. A Corporate Customer Advocate will be reaching out to you directly, we thank you for bringing this to our attention and hope to come to a resolution as soon as possible. ...
Total Score 2
Difficult
- William G.
- Verified HomeBuyer
- November 13, 2020
- Redlands, CA
Make sure you receive follow-up support after move in.
Beazer Homes responded:
William, our team is here and would be happy to assist with any warranty items in need of attention. Please reach out to our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. Thank you. - Daniela
Total Score 2
The lady's in the office were great and very helpful.
- Joaquin B.
- Verified HomeBuyer
- November 12, 2020
- Surprise, AZ
Houses are very well designed and great floor plans but can't say the same about the workmanship. Also be prepared to move into a home that still has things that need to be completed or repaired. At least that has been my experience.
Beazer Homes responded:
We appreciate you taking the time to submit this feedback to us, Joaquin. Building a well designed, quality home is of paramount importance to all of us at Beazer Homes, and we apologize if any aspect of your home did not meet these standards. We would love the opportunity to address any and all concerns your have. Please reach out to our New Home Contact Center via email at nhcc@beazer.com or via phone at 888.623.2937. - Megan ...
Total Score 2
Poor communication, false promises.
- Anonymous
- Verified HomeBuyer
- November 12, 2020
- Myrtle Beach, SC
Pay attention to detail, guidelines, and false promises. The builder will contact the buyer constantly trying to get good marks on an after-closing survey in order to advance in the company and/or receive a bonus. After the survey was submitted, the builder has yet to complete prior promises. Multiple complaints from this new development regarding backyard fencing parameters and guidelines, we have been told three different fence lines at different instances. Basically all of the homes already built have lot drainage issues, some much worse than others. We have been told the gated entrances ...
Beazer Homes responded:
We are so sorry to hear your experience has not been a great one and would love to help you in addressing your concerns. Please contact our New Home Contact Center at 888.623.2937 or via email at nhcc@beazer.com. From there we will be able to ensure all the concerns you have outlined are addressed thoroughly and in a timely manner. - Megan ...
Total Score 2
Beazer Homes - Many good features with the house but also many deficiencies.
- Nathaniel H.
- Verified HomeBuyer
- November 04, 2020
- Myrtle Beach, SC
Many good features with the house but also many deficiencies. Toilets had the bowl 14-1/2 inches off the floor which does not meet the ADA minimum limits. Like sitting on the floor. We had to replace the toilets. Salesman showed us the shower we were getting in the sample house. Well it was deficient and we had to replace the shower head system. Salesman said just because it was in the sample home doesn't mean we would get the features. The alarm company always puts a module in the master bedroom. Our bedroom doesn't have a phone line. All ventilation outlets and return air filter are the ...
Beazer Homes responded:
Nathaniel, we are very sorry to hear about your experience and any miscommunication on our part. What you have described is not the home buying journey we hope to provide our homeowners. A Customer Advocate will be reaching out to you to help with any clarification needed and to ensure that your concerns are appropriately addressed. - Daniela ...
Total Score 2
inconsistent communication and resending documents several times
- Anonymous
- Verified HomeBuyer
- November 02, 2020
- Orlando, FL
Builders are good, but staff must be in better integrity and coordinate their communication systems so as to not send the same documents 3-4 times. It held up the home buying process and creating many inefficiencies throughout. We like our home!
Beazer Homes responded:
Thank you for bringing this to our attention. We understand this must have been frustrating and we apologize for any miscommunications during your home building process. Please know that your feedback has been forwarded to our Orlando area leadership team and will help us provide a better experience to our future homeowners. - Daniela ...
Total Score 2
2 water leaks in 1 week
- Aroldo A.
- Verified HomeBuyer
- October 20, 2020
- Katy, TX
Sales team was great, but house was rushed to build. Had 2 water leaks in my first week in the house. I also have some flooring lifting upstairs. Quality is surely not a priority.
Beazer Homes responded:
We want to apologize for the issues you've experienced since moving into your home, Aroldo. We've reached out to your local Beazer leadership team and are happy to hear that a meeting has been scheduled with you and our Houston Team, to discuss your concerns in depth. We are here to help whenever you need us, so don't hesitate to reach out to the New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com. - Sam ...
Total Score 2
Consistently Inconsistent
- Anonymous
- Verified HomeBuyer
- October 14, 2020
- Hermitage, TN
The buying portion was great. However, we have seen nothing but inconsistency from home to home, even the same model being built next to us isn’t done the same. It seems as though some folks are offered a ‘secret menu’ with different options that we wished we’d have known about while building. Very disappointing. We also figured out that your builder doesn’t care about any issues you have with your home once you’ve filled out a survey on how he did. We also were told we couldn’t adjust certain things, while the home next to us has those adjustments made to it, which is being built after our ...
Beazer Homes responded:
Beazer Homes is always working to provide Choice Plan Options that allows our homeowners to design a space that works for their lifestyle. Due to these efforts, our selections and Choice Options change over time. We are sorry to hear that you would have wanted to select from the enhanced options provided after your home was designed, and will make sure to pass that feedback along to our team. We want to ensure that you receive your warranty information and that any pending items are taken care of. Please reach out to our New Home Contact Center at nhcc@beazer.com or 888.623.2937 and we would be happy to assist. – Daniela ...
Total Score 2
Windrose at Alexandria Experience
- Nicole P.
- Verified HomeBuyer
- October 01, 2020
- Litchfield Park, AZ
My husband and I are first time homeowners. We moved into the community because it was close to the military base where my husband is stationed. However, from the get go there were issues delaying the house completion date making us close a week later then planned. The concrete has multiple cracks and the front of the house has a chunk missing which has still not been fixed. Cracks in the doorways were never fixed even though they were taped to be fixed, the plumbing was not hooked up under the kitchen sink and to the refrigerator causing a large puddle of water to pool upon move in, I am ...
Beazer Homes responded:
Thank you for your feedback. We are sorry to hear about any issues you have experienced since moving into your new home. Our Phoenix team let us know they are currently working with you to address any concerns you may have. However, should you have any questions or concerns in the future please do not hesitate to contact our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. ...
Total Score 2
Disappointed
- Howard T.
- Verified HomeBuyer
- September 15, 2020
- Chandler, AZ
Cannot pick the same exterior color of your neighbors next to you is silly and ridiculous. We pay for the house but we cannot pick what we want is suck. Builder explained it is City Ordinance is a lie.
Beazer Homes responded:
We appreciate you taking the time to share this information with us. We would like to apologize for any issues regarding paint restriction. Please know we are always here to help and should you have any concerns regarding your home in the future please feel free to contact the New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! ...
Total Score 2
Beazer Homes - bad attention, they do not solve problems
- Anonymous
- Verified HomeBuyer
- September 15, 2020
- Murfreesboro, TN
bad attention, they do not solve problems
Beazer Homes responded:
We are sorry to hear about any issues you have experienced since moving into your new home. We have reviewed your account information with our Nashville team and show that no warranty requests have been submitted to us. We would like to assist in solving any concerns you may have, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com to submit any concerns with your home. Thank you again! ...
Total Score 2
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