Beazer Homes Reviews

I AM EXTREMELY DISAPPOINTED WITH THE SERVICE AND QUALITY OF BEAZER HOMES. I CLOSED ALMOST 3 MONTHS AGO AND I STILL HAVE OUTSTANDING ITEMS THAT HAVE NOT BEEN ADDRESSED. I'VE HAD TO CALL THE EMERGENCY WARRANTY LINE DUE TO NO HOT WATER AND NO HEAT AND NEVER HEARD BACK FROM ANYONE UNTIL THE NEXT DAY. THE CRAFTSMANSHIP OF THE HOME IS VERY POOR AND IT SEEMS AS OF MY HOME WAS JUST THROWN TOGETHER. FOR THE AMOUNT OF MONEY I PAID, I EXPECTED WAY MORE THAN THIS.

Start with low flushing toilet. without enough water toilet flushing is not working, causing horrible odors. we have to flush multiple times. Cheap low quality material used.

Very bad material quality used in my new house, a lot of issues with my new house in my first 2 weeks like my heater stop working, my water pipes became a part and it took them one day to fix it and I stayed without water for one day, my backyard landscape unbalanced so water staying in my yard and so many other issues with my house, I thought if I buy a new house that will give me peace of mind for at least 5 years or so but unfortunately NOT.

I have a lot of issues in my new house 2018 new construction and so far I did not find the person who can help and sort out all of these issues and the most of the materials which was used to build the house is very cheap materials

We purchased with Beazer 24 years ago in NJ. We had hoped they had improved and tried again. We should have known better.

The second Beazer home I have purchased. I should have quit after the first. AC does not work when it's hot and heat does not work when it's cold. Drawers in bathroom vanity won't shut properly and landscaping was not done properly. My wife and I have called so many times I have listed the contact simply as complain again.

Purchased a spec home thinking it would be built sound but slowly found issues that could have been corrected during the building process. We still sit here with a brand new house that still requires repairs.

Poor layout, poor design, cheap materials! The home designer designed this house with very little thought and outside-in! There are windows in the house that do not open (fixed windows). No lights in any of the rooms so at night one walks into a pitch dark room. Extremely poor master bedroom design that will not accommodate king size bed. No linen closet to store towels and other bathroom essentials. It's all about the money for this builder. I would not recommend this builder to anyone who's looking for their 1st home.

Nothing but lies and horrific repairs.

Horrible builder and extremely poor quality

Beazer's end of year is end of September so when our home was close to completion they slammed it into what they considered a done phase. When we pointed out about 12 things on our punch list inclusing a cracked tub they basically forced us to close stating that they would charge us $2000 in fees for not closing. Our understaing is that they do this at the end of any/all months. Since then we had to become our own Project Managers to the point that they would ask us what still need to be completed. They will forget to order replacment pieces and then try and point the finger at a vendor or someone else. The response time is slow and sometimes non existant so plan on sending the same message 2-3 times. You can contact the head office and the C Level Execs will claim they care and want to make it better but that will be the first and last time you hear from them. There are many options out there so my advice is to make sure there is no other builder within 10 - 20 mile radius before settling for Beazer ... More

I bought my townhouse from Beazer Home and moved in this July. Everything was perfect and I told all of my friends that Beazer Home is a perfect builder I recommend if they want to buy a house from Beazer Home. Until after I moved in two months when I got my first month water bill, I am really disappointed that Beazer Home do not take care it. My first month water bill was $596.3. I called MUD and Beazer Home warranty to check if there was any problem on water meter or any water leakage at my home. Finally Beazer Home help me figure out it was caused by the sprinklers setting. The default was setting 90 mins per time, 4 times per day!! They help me change the setting back to normal, but it was too late. Since my first month water bill came late, even though they changed the setting for me immediately, I still got another high water bill in the second month -- $308.54. I spend around $900 for the water fee because of the ridiculous default setting. Beazer Home probably would say it’s my responsibility for controlling sprinklers setting since it was happened after closing. This is my first home, I never owned a house before. I was living in apartment so that I never learned how to setup and control sprinklers setting. Beazer Home did not give me any guide line of the sprinkler system when closing. Every electrical appliance from Beazer Home was with an user guide left at my home, except sprinkler system. Although we have orientation when closing, it still did not work well for me because how can I memorize every step of setting without any documentation on orientation day? The builder told me the default setting was good and I just turned it on to auto mode then I was good without any changing. I trusted Beazer Home since everything was running good, I thought I was good and just followed the default setting for the first three months to help my new grass growing and I will change it after when my grass grow well. The builder also told me there was a sensor and will shut down the sprinkler system if it rained a lot so that I don’t have to worry about it. But after I got my water fee, I found the guide line from the builder is wrong!! I paid total $900 for this ridiculous default setting. Actually the high water fee was also happened on my neighbor who share the same wall with mine. This is not their first house, but it still was happened to them. So I believe the root cause and the problem is "we trust Beazer Home". Additionally, I never got the key to lock the sprinkler system box. The builder did not give me the key!! I asked for the user guide and the key, but the builder told me he did not have. It does not make sense since it should come with the box. I did not get them until I asked Beazer Home warranty service last week. Finally they found a key and an use guide for me. When the guy stopped by my home, he found the weather sensor was inactivate!! It was inactivate until the guy stopped by and activate it for me!! This is the other missing that Beazer home made! I did not have the user guide, I even did not know it was inactivate and how can I know I should activate it? I am really disappointed with Beazer Home! I tried to communicate with them about my concern, but so far there is no any response. They just told me since the sprinkler system works fine, nothing they can do for me. That's it?? They even do not think it's their missing so make me pay the high/crazy water fee!! They even told me the default setting is normal for a new home. Who would like to pay $900 water fee for sprinkler system? Is it normal for a family? I don't know if there is any other surprise will happen which has not been found. so far based on the experience I have, I would not recommend to buy a house from Beazer home since it is not a good builder that we can trust. Their response is really make me feel disappointed!! ... More

The trade company they hire are sloppy. I'm very unhappy with paint speckles all over my cabinets, chandelier and hardwood floor. My front door has the ugliest paint job imaginable. The painters didn't cover anything while they painted. My electrical plates are all crooked. The outside of the homes has stuff installed crooked as well. My unfinished basement wasn't cleaned up. It has all the debris that was there from construction. I admire JT and Matt for helping me out with all my needs, but Beazer needs to fire their trade companies and hire people who care about their quality of work. What a mess! ... More

We have lived in our brand new house for almost 5 months and we are still having issues in our house that were never fixed. Some of these issues are from the inspection done a month before we even closed on the house. The more we live in the house, the more we see the flaws in the workmanship of the sub contractors because their only goal is to do the work as fast as they can to move on to the next house, even if that means cutting corners or doing sub standard work. It seems as soon as they get your money for the house, you are not important to provide customer service. They are very poor at communication or getting back to you once you contact them for assistance with fixing issues in the house. Over the past 5 months, we have not had a single day where we did not have issues with our house. It has been exhausting not being able to rest and feel relaxed in our house. ... More

The construction craftsmanship is very poor and the construction supervisor did not do his job to ensure that the trades did theirs

House closed 5 months later than estimated. Went to closing incomplete with a list of promised work to be completed. 6 weeks later and i am still waiting. Nick my poc for home completion stopped answering me via phone, text, email. Thinking of bringing in my lawyer if everything is not settled soon

My experience was so frustrating, it is difficult to summarize. I'll say that there was no attention to detail. A level and tape measure would have gone a long way. Near closing, when something was pointed out and rectified, more problems were created. For example, the floor people didn't care about the texture on the walls. The tile people didn't care about the counters, and on and on and on. Near, and even after closing, as soon as one crew left, I noted damage to other areas of the house. When those areas were repaired, other areas were damaged. I feel my story sounds unbelievable, but it is true. Best advice if choosing to build a Beazer Home would be to NOT CLOSE with one single item left on a punch list, no matter how minor. ... More

We have had problems from day 1. The electrical was bad. Water sprinklers in front of the garage don’t work. My driveway is uneven and needs immediate attention. My garage door doesn’t close properly. Lies after lies. We had 4 builders. All said we want you to be happy. I would of never closed on this house with what I’ve been through. Contractors do a lousy job and we have to redo the work. Nobody should have to go through this. I can’t even enjoy the house because someone is always working on something or rescheduling. There’s a lot that Beazer doesn’t disclose. Very shady. Between the houses the yards get flooded when it rains. ... More

After spending over $400,000 for a new home we expected to move into a completed home. Instead we will be inconvenienced for months as you come back in to fix or finish a long list of items. Not the way I wanted to move into my new home. I wish we had purchased an NV home at the other end of our block, away from the stench of the chicken farm that we weren’t suppose to smell, that our neighbors say were move in ready.

Poor response to warranty claims, sometimes not acknowledged, sometimes refused to repair, oftentimes not repaired properly.

Home looks nice and the people that work for this builder is very good too (friendly and professional) The builder it self is fast however be ready to walk in to a new home with a bunch of defects and poor finishes. My experience at the design center was horrible as the options for upgrades are super limited. I’m now a month in to my home and there’s so much bad things with it that is hard to believe that is a brand new home. Forget about the unleveled floors and Crooked walls that’s only scratching the surface, I’m spending tons of money on painting stuff, fixing electrical outlets, and I’m getting ready to drop some more on getting my “new installed” kitchen cabinets and they’re no aligned just like the pendant lights outlets that I paid for (not aligned or centered to the kitchen island - so I needed to fix that and spend more money) They have a 30 days follow up and then a 45 days to follow to fix stuff I’m still waiting for mine - not that they will fix the horrible things that they did to my home (it’s late now) more likely it’ll just be a little bit of sanding and some spray paint and done. Never buy from this guys if you have other options I know I’ll never buy from them again. ... More

Frankly, this was not a good purchase for us. Too many issues too soon. So many imperfections and the materials used are of poor quality. I got a used jet tub, cracks in the wall and something with the heater door that needed replacing. Please hire workers that cares about their work. And, to top it off, in the process of having it built, one of the workers took a dump and left it in the closet. Wished we had gone with another builder

I would never buy another Beazer home again. House was rushed being put together. I was forced into closing before the house was finished. If I did not close when they wanted me to they said they would take away all of my closing help. Have lived in the home for 45 days and have had numerous problems. House is currently up for sale and I just went to closing 9/28/18 today is 11/13/18.

Beazer homes have nice designs and well distributed space inside their homes, however the company does not pay attention to supervising subcontractors and they do a very poor job. The sales only want the buyer to close swiftly as soon as the house is finished and don't want to fix anything major before the closing date other than paint touch ups. If you identify some issues and go to closing believing their promise that they will fix it later then you are by yourself after closing, it becomes a nightmare dealing with them. It takes endless calls to warranty representatives to do anything and even more calls to the subcontractors to come fix stuff. Less than a week after moving into the house we have a major rain and lot of water leaked inside through window of one of the bedrooms. It took one month for them to fix the problem .Garage door also leaks rain water inside, their subcontractor said it is normal, which is astonishing wrong, finally they acknowledged it and decided to fix it.. The hardwood floor is full of gaps between planks and they keep saying that it is normal and don't want to fix it. Good luck emailing any one in there, the typical corporate culture of never replying an email to avoid leaving any record. The houses will be better built if they have more supervision on subcontractors, but they don't, it is just mass production for money, it looks like the company only care about the money. Overall I am not satisfied with Beazer homes. Buyer in Apex, NC. ... More

This purchase is our second home in the same neighborhood in less than a year. In the new house, The AC unit outside the house has been putting on some rocks with the time are getting displaced and the AC unit is at high risk, we asked for a feedback/repair we have been waiting no new In both houses we have one side all year long muddy because there is no proper drainage this is bringing all kind of bugs so there is no way you will enjoy your backyard or you will walk on the side of your backyard we tried everything but nothing is working, by the way all the neighbors are having the same issue Where is Beazer to take actions? And ASAP ... More