Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 6056 homeowner reviews to learn why they are the right team to build your new home.
Beazer Homes
has 4.5 out of 5 stars in All Areas
6056 Reviews in All Areas
Customer Reviews
Good builder, horrible site managers
- Michael K.
- Verified HomeBuyer
- November 11, 2018
- Aldie, VA
The process going in and building was straightforward. Beware the site building manager. In an intimidating way he will tell you he’ll take care of you after the sale of your house if you give him 5 stars or whatever their rating system. Don’t do that. He will totally ghost you after close. The site manager has little to no interaction in the process after close. This guy is just lying to get a good rating.
Beazer Homes responded:
Thank you so much for your feedback! We appreciate the time you took to provide us with this valuable information. Any warranty concerns submited to the New Home Contact Center will be reviewed and addressed by your specific warranty representative. We contated the Virgina Division and they confirmed all reported warranty concerns have been resolved. If there is anything you would like us to look into, now or in the future, please call the New Home Contact Center at ...
Total Score 1
Customer Service
- Freeman H.
- Verified HomeBuyer
- November 05, 2018
- Lake Elsinore, CA
The salesperson was very helpful but since I moved into my home the customer service has been very disappointing and I can only imagine terrible service in the future. I haven’t been able to get dead trees that were installed replaced or even the size of light bulb required for the address fixture. I’ve purchased three new homes in my lifetime and this is by far the worst! Beazer should really look at the after sales department!
Beazer Homes responded:
Thank you for your feedback! We truly appreciate the time you took to provide us with this valuable information. We have researched your concerns regarding the landscape issue and light bulds and do show those have been resolved by your local warranty representative. Should you have any concerns in the future we absolutely are here to help. Please never hesitate to call the New Home Contact Center at ...
Total Score 1
How not to treat future home owners
- Brandon A.
- Verified HomeBuyer
- October 06, 2018
- Aubrey, TX
When buying a new home or having one built, remember the builders are not your friends. They will make promises and you will want to believe them but when it comes down to it they seldom keep any promises. I'm hoping the warranty department will change my opinion but I'm not holding my breath. And the final walk through is a bait and switch. They will have the place a mess (even though they say it will be cleaned) so that your attention is not where it should be. I have spoke to several neighbors and they have all said the same thing. IF your not happy with what you find DO NOT SIGN!
Beazer Homes responded:
We are so sorry for any disappointment with your new home. We truly appreciate you sharing your experience with us. We have reviewed all warranty requests you have submitted and we do show all have been reviewed and addressed by your local warranty representative. If there is any issue you are currently experiencing please do not hesitate to report this to the New Home Contact Center at ...
Total Score 1
Extensive Rework Untimely
- June J.
- Verified HomeBuyer
- October 03, 2018
- Myrtle Beach, SC
We closed over 2.5 months and still do not have a Microwave vent filter, nor have our "Siding Glass Doors" been replaced due to broken frame.
Beazer Homes responded:
We are so sorry to hear about the delay in repairs. We reached out to Greg, your Customer Care Representative, and he informed us that all the work has been completed. Thank you for your feedback, it will help us improve the Beazer Experience! If there is anything else we may assist you in, please reach out to our New Home Contact Center at ...
Total Score 1
Zero after sale support
- Joseph G.
- Verified HomeBuyer
- October 02, 2018
- San Tan Valley, AZ
I have been waiting months for beazer to fix simple items that needed attention from construction. This has been a nightmare dealing with subcontractors all day. Appointments are routinely made and broken, and beazer allows it to happen. The quality control by beazer over their subs is the worst I’ve ever experienced in the trades. I love the floor plan and location of my home, but wish it was being built by anyone else. I am hoping theses things will be done so I can enjoy my new home.
Beazer Homes responded:
Thank you so much for your review! We would like to genuinely apologize for any and all issues you have experienced with our vendors and we will be addressing them. We do ask that you continue to report any concerns that you may have with your home, to the New Home Contact Center at 888.623.2937. We want to make sure your Beazer Experience going forward is a great ...
Total Score 1
Incredibly poor craftsmanship and lack of ownership of the obvious problems
- Antonino G.
- Verified HomeBuyer
- October 02, 2018
- Fortville, IN
The staff comes off as helpful at first but when you discover major issues that’s when the disappearing act happens. We bought a spec home and moved from another state. The quality of the house is incredibly poor. Mud work of drywall is at a no skill level. They use matte paint to hide all the blemishes everywhere else. I have crooked floors and a crooked ceiling and still nothing resolved. I can go on forever and write a book of the this horrific experience and poorest craftsmanship. I’m at a point that I look forward for Beazer to step up to the plate and go beyond than what’s expected, but ...
Beazer Homes responded:
Hello, thank you for your feedback! We truly appreciate you taking the time to provide us with this information. We sincerely apologize for any issues you have experienced with your home and the inconvenience this has caused. We have reviewed your case information with the Indianapolis Division and Daniela, the Customer Advocate you have worked with, and do show all the concerns you reported were addressed. If you have any questions or concerns in the future, please do not hesitate to contact the New Home Contact Center at ...
Total Score 1
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- Atlanta, GA (330)
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