Beazer Homes Reviews

The sales associate was late on everything , therefore made my process a little tedious and difficult.

Beaver was great got the house built in a timely manner. Only issue I have is the finishing touches were terrible. Chalking was done, flooring in bathroom bubbling up. Paint finishes not the best.

I had a great experience with everyone except your salesperson. Matt at Burson Ranch. This is the third timeI have given my feedback on him with no response on my experience. Please see my other responses to your survey. Perhaps this time someone will read it and give me some feedback.

Overall process was ok but the actual build is not the best quality. A lot of things not done up to expectations. Seems the only thing they were worried about was their 5 star energy rating

Very slow at performing post closing repairs

We have had many problems with this house, but luckily most appear to be minor. We spoke to lots of our neighbors who seem to have the same issues. We had a crack in the foundation that resulted in a leak within 1 week of moving in. Apparently this happens a lot and fortunately didn't have our basement finished by them so it limited the damage. At this price point you would expect a certain quality. We spend about 50k in additional upgrades. Our quartz counters had huge scratches in it that they buffed out, but now you can see a big area of discrepancy. some of the stainless steel appliances had huge scratches from when they opened it with a razor blade that they can not swap out. The light over the stairs is off center and if they were to fix it, it would require them to cut into the dry wall and repaint. The painting job they did was terrible with so many patches, missed spots and nails/metal imprints still showing. These things were still very obvious even after they came in to fix it. It was not even worth having them come back to fix these things. Some areas look worse after they pained. Several of the AC vents on the floor are crooked. Our fireplace is misaligned with the hardwood floors. Some of the electrical wiring was swapped to our main electrical box (which they were able to fix). Our sump pump broke and just had to be replaced just 2 months after moving in. The sump pump drain dumps directly onto the side of your lawn so you have persistent flooding on that side of the yard. While having another contractor finish our basement we found out some of the walls were crooked and off by 1.5 inches. They put the water pipe extending out into the room just because we didn't have them finish it, which we had to have them fix it before we closed. They must have been trying to save money on the AC vents because they decided to narrow the part of the AC vent in the basement and I had to pay extra to have it fixed when finishing it. There are many more items like these. Many of the neighbors we have spoken to are also frustrated by many of these similar things. It has been about 3 months and our punch list still isn't completed. You will receive lots of close attention early on and quick responses, but once you move in it's clear you are no longer a priority. They have what looks like a bunch of young unexperienced workers. Overall the homes seem ok and worth the purchase as long as you go through everything closely. If I knew what to look for earlier on during the walk through process maybe that would have helped. At least everything is under warranty and you should have to pay for anything to have it fixed. ... More

We had a fairly easy experience from start to finish with the purchasing process. The realtors in the Cactus Ridge office went above and beyond to ensure we had answers to every questions we had. All in all, we were very satisfied with the process. Unfortunately, once we got into our home, we have noticed multiple issues with the quality of work that was done. We have received quick response from the warranty team, but to me, an unqualified/non-construction professional, these issues are easy to spot if you are an inspector, and certainly things I wish we had enough time to notice during our walk through. These homes are very expensive, and therefore,I expected more care and concern by those who helped build the home and Beazer in the inspection. ... More

I like the value for the price paid. I love the layout, location and space. However, been having an extremely difficult time working with Beazer to have my warranty issues worked. I have not had any problems with 90% of the house construction however the doors quality is bad, and getting them to replace them has been a nightmare. This is not my first new home that I have purchased, I understand with new constructions there are always things that will need to get fixed/replaced ect. It should not take me calling over the span of 2 months, getting empty promises of follow ups (never to be fulfilled) and threats of AZ registrar’s office complaint to get issue fixed. Eventually got fixed, but the door they installed was not painted, now had to wait another month to have the door painted and still waiting for another door to get fixed, had representative contact me indicated would let me know same day of when they would come fix it. I’m still waiting for a follow up. ... More

Only Promises Nothing Delivered .Poor Quality Build, Not 100% work completion . Paid for Ferrari but got a Sedan.

Initially, I was convinced that this home would live up to my expectations. However, during the walkthroughs, I began to notice the imperfections and details that I had overlooked. Now that I’m moved in, I’m still facing issues with the craftsman ship, as well as the poor paint job. I can’t recommend a Beazer home to anyone!

The purchase and building phases were great. After the purchase has been a nightmare.

If I'm reviewing the homebuying experience and not the house, this is between 1.5-2 stars. First of all, from October through February we were told we'd be closing mid-May, and then all of a sudden in February the closing date gets changed to March. This late notice resulted in us having to spend an extra $3000 on rent because we had to make a decision on extending our lease before the new close date was communicated. And then, as we are a few weeks from closing apparently our Beazer rep left the company. Did anyone from Beazer pick up our account in his place? Of course not. Meaning we never got any of the introduction packets or instructions that were supposed to be delivered before closing until we had to request them ourselves several weeks after closing. I'm going to advise anyone who works with Beazer in the future to do so through a real estate agent, because as a first-time home buyer Beazer does a terrible job. ... More

Overall it would have been a great experience if management didn’t screw me over $2k. Initially what I have picked out at design center was not honored by Beazer even though it was Beazer design center person who messed up my design. I was told they will take care of it, but as time got close to closing I noticed back splash were not installed. Management didn’t want to honor what was shown vs what I got. That’s why my whole experience with Beazer went down the hill. would I recommend Beazer to friend and family ? Not at all as I am not satisfied with their service how can I recommend to my friends and family. Last review left for Beazer but no one from Management had the courtesy to call and review where they could have been better. 2 stars is mainly because of higher management as they brush off customer like they don’t exist. Last but not least, Merri and Randy have been great and would like to appreciate their support. ... More

We are not happy the way the solar system not activated it has been over 7 weeks already no communication no updates.

Average experience from Beazer homes

I purchased a newly constructed home at Iris Park developed by Beazer Homes. After one week of closing we had a major leak causing damage to flooring, cabinets, baseboards, paint, carpet.. it took them more than a month to make the repairs. Was not able to have tenants move in due to the damages causing me loss of rents and making repairs. The developer Beazer has an audacity to ask for receipts on repairs and unwilling to pay for loss of rents. I will pursue with legal action to cure my expenses. As an investor I was offered to purchase another home and I declined. I will NEVER purchase home from Beazer. ... More

I am very thankful for the home in a safe community with good neighbors. The heat unit didn’t work fully for the first two weeks. It is still an ongoing problem with my upstairs unit reading 10 degrees hotter. When I asked the company about the issue the only response I got was, heat rises. Yes I understand heat rises, but for a gas unit it should only be about 3 to 5 degrees, not 10. The HOA manager is non compassionate towards individuals. She tried to compare me wanting the safety of my pets to someone wanting to change out their door or add onto their patio. The drywall is cheap, I can hear my neighbors in high traffic rooms. Multiple pieces of flooring have weird patterns in the grain. For the amount paid for the home craftsmanship is lacking. ... More

We had a frustrating experience with Beazer Homes during the purchase of our new home. Despite some positive interactions with the construction manager, several issues have left a sour taste. Unresolved Issues 1. Unauthorized changes to contract: A random broker's name was added to our contract without our consent. Beazer then removed their own name and re-added it at closing, which felt deceptive. 2. _Restrictions on customizations_: We were not allowed to make changes to the home, such as paint or carpet upgrades. 3. _Poor yard conditions_: The backyard is prone to flooding, has poor drainage, and is infested with mosquitoes. 4. _Lack of cabinets_: The home was designed without cabinets near the fireplace, which was a significant oversight. 5. _Delays_: The home was completed a month late, which caused inconvenience and stress. 6. _Outdated appliances_: 1. _Water heaters_: The water heaters are outdated and cannot connect to the internet for monitoring and control. 2. _HVAC thermostats_: The thermostats were outdated and needed immediate replacement. 7. _Limited storage space_: The home has very little storage space, making it difficult to organize and maintain. 8. _Subpar security system_: The Honeywell alarm controller is poorly designed, difficult to use, and essentially worthless. Positive Experience with Construction Manager 1. _Help with blind issue_: The construction manager intervened to resolve an issue with Beazer trying to renege on providing blinds. 2. Efforts to make things right: The construction manager worked diligently to address issues and make things right after the home was completed. Overall, our experience with Beazer Homes was frustrating, particularly given the high cost of the home and the numerous issues we've encountered. ... More

Quality control is inexistent overall. What could go wrong went wrong.

If you are considering buying a Beazer home, you will get a well constructed home. The building supervisor, Colton did a great job at seeing that our home was a quality built home. He addressed our concerns and questions. The appliances in the Beazer homes are below standard unless one upgrades them. We purchased our home after it was framed therefore no upgrades were allowed except for flooring. Our side by side refrigerator doors and door handles were uneven. A repair person was sent out and he was able to align the doors however not the handles. The handles were still slightly uneven. We were told that the handles were within tolerance, therefore nothing else would be done. The washer is of poor quality which does not lend to a good quality washing of one’s clothes. There is not dispensers for the detergent and softener. The detergent and softener are poured directly into the washer tub. The softener has not affect on your clothes since it goes in and is rinsed out with the detergent. The toilets are builder grade and not the ADA height. A few weeks before we closed, my husband suffered a stroke and seizure. After that is when I realized that the toilets were not ADA height. I asked if the toilets could be switched out to ADA height toilets because of my husband’s condition. I was told that could not done because we were within a week of closing. We were willing to pay for the toilets. It wasn’t like we were asking Beazer to bear the cost. My response to them was “Gosh sorry my husband didn’t plan the timing of his stroke and seizure to fit into your time frame”. Being unhappy with the quality of the refrigerator, washer and toilets, i spoke with the Area Manager to try to reach an agreement regarding our dissatisfaction. Still not being satisfied with his response, I asked to speak with the area manager’s boss who is the VP of Operations. I received an email from her, not a phone call. Due to this being an unprofessional manner to respond to an unhappy home owner, I responded to her email and asked that she please call me so we could further discuss my concerns. I never received a call from her. This is totally unacceptable customer service. While Beazer builds a quality home, beware of the quality of the appliances and toilets. Be especially aware of their lack of concern for an unhappy home owner and lack of customer service. ... More

I would not purchase from beazer especially in harborview I felt pressured into the purchase, they rushed the build to make quotas the automatic garage door opener is hanging off the wall I'm doing more work in a new house than I would of in a previous built home hanging ceiling fans,changing lights blinds, painting. Not a happy customer

Closed September 11th, 2024 still many issues not remedied. Jeremy was our builder agent more than 10 things were not complete before closing though he told us multiple times he had it under control. He needs a lot of training and was not able to explain most systems to us. Joel saved most issues Jeremy is a -0- Joel is 5 though so not everything was bad. Jeremy is a very lazy kid he just wanted to blame others for issues. Jeremy also told us many things we should have noticed before closing that were not possible as no exterior caulking and many inside items were not completed until after closing. We still have a few open items. Lesley from warranty has also been good so far she just came into a bad situation. We would go by every week at least once a week and Mark's updates were never right about a single update things he would say that were completed had not been started. Mark also is a -0-. We know that we are not the only people who have had issues in this community as most home buyers here have experienced similar instances with the same individuals. In closing two complete -0-'s and one five is why I give the experience a 2 overall which seems fair at this point. ... More

Quality of beazer home is getting so bad. Just moved in, but more than dozen of warranty issue have been submitted so far. There are more to come.

They are very slow about getting things done. Also, they can improve their Customer Service. I was not pleased with Beazer homes builder.

House was supposedly finished a month after the initial closing date. While we were doing the final walk through, the house was still being worked on but we had to close that day. We were told not to worry because there was a warranty. Then after closing we were told that the defects, such as scratched cabinets, paint drippings or any other defect isnt covered unless they were on the pre closing list. Carpet strips weren’t installed correctly, which resulted in cutting our feet and we were told to repair it.