Beazer Homes Reviews

I know each person and experience is different, but I can't provide many positive experiences with purchasing a new home with Beazer. I know that in the future I would think twice and look at other builders. Now that I have moved in, I feel they care more about the sale and getting it done rather than making the experience and home good for the buyer. Be mindful about what you see if the model because they don't always provide you what you think is standard and will state "it is subject to change by the builder, and you signed that in your contract" (to me this is false advertising if I fell in love with one area and that is not what I got). They don't build a home with a practical daily functional use view in my opinion (short depth shelving, use of flat paint in daily use areas with no option to upgrade, etc.). The communication throughout both buying and warranty is/was lacking and from talking with other buyers who moved in the community before me, they had the same issues and obviously Beazer is not learning from those and making sure new home buyers don't have to experience it. Recommend always getting a third-party inspection. It's a lot of money and to not get the home exactly as you thought, is disappointing. Yes, they are working to fix my requests, but most should never have been issues to begin with. ... More

Beazer has very streamlined process. There is nothing much to add considering their magnitude of projects. The main question is the value to your money. It might be very attactive with initial lower costs, but they quickly add up in their upgrades and crazy lot premium costs. Considering the lot sizes they have and the house plans it doesn't make sense to me. They have in built some or almost un noticeable cost cuttings or cheap materials unless you live in the house. The paints of the house are cheap even with upgrades and they don't even leave anything behind for any quick fix ups after moving in. The over kitchen and bathroom cabinets is a major draw back even after upgrade. The width and depth of the over all cabinets is smaller. The depth of cabinet drawers is a joke to me. Bathroom cabinets are of no use with any kind of drawers. They do not install any additional faucets like towel hangers, toilet paper holders. Not a lot of flexibility in customization, again it is understandable as they are mass builders than a custom. My overall experience with home is not so great with the kind of money we are putting in. ... More

Moved in and saw some things were missed with the final walk through. Additionally, some things were completed after walk through which left a mess. No one has cleaned it up. My yard is a mucky swamp with green slime destroying the shared fence. Some contractor walked through paint after final walk through and it’s all over my pristine sidewalk and entryway. Everyone is very attentive until after closing. No returned emails regarding repairs. No follow-up for email requests over 1 month. No response, no reply. No call, no follow-up. Now I have extra expenses to replace the rotting shared fence and also pest control for the over abundance of mosquitos breeding in my yard-swamp. ... More

Early in the process things went smoothly. However, down the road was a different story. Shawn (construction manager) was the one person who was helpful and provided accurate information. He did what he said he would do and was timely with his assistance.

Product overall is highly over priced! Right now a/c is not working correctly. Called a/c service several times since it is on warranty and get the same old story each time. Door knobs came off the first day of move-in, very little water pressure upstairs, no towel racks installed (had to call on this too) Seems like this condo has more problems than what it is worth! Have told many friends and family to steer clear of Beazer!

You’ll need to project manage the punch list of items before and after closing. Otherwise, it’s gets lost in the shuffle of very well meaning folks that don’t understand timelines and follow-up.

We recently purchased a brand-new home from Beazer Homes, and our experience has been far from satisfactory. Despite their promises of quality and energy efficiency, we encountered numerous issues post-purchase that were poorly addressed. On the closing day, Beazer claimed to have deep cleaned the house, but this was clearly untrue as the house hadn't even been properly vacuumed. Their promise of energy-efficient homes, tested with gas to ensure no air leaks, was also misleading. We discovered a significant gap in the entrance door, which took over a month to get fixed. The interior paint job was atrocious. During our walk-through before closing, we marked all the walls and ceilings needing touch-ups with tape. However, Beazer simply removed the tape without addressing the issues. Despite numerous texts and follow-ups, we were forced to do the paint touch-ups ourselves as we couldn't get any response from customer service. We also faced electrical issues, with bathroom lighting and power outlets not working. After over a month of persistent calls and texts, an electrician finally came and discovered a power outlet buried behind the drywall, which had to be cut open to be fixed. Beazer's lack of transparency and communication extended to the upgrades we selected. We chose a level 3 oven because the level 1 was unsatisfactory and level 2 wasn't available. However, we were not informed until closing that this was an induction stove, which only works with certain cookware. When we escalated this issue, the upper management was rude, defensive, and disrespectful, offering no solutions or understanding. If you're considering buying a home with Beazer, I urge you to not sign any paperwork until every detail and touch-up is 100% completed. Our experience involved constant back-and-forth to get basic issues resolved. Beazer's customer service and management left us frustrated and disappointed. Please be cautious and ensure that everything is thoroughly checked and completed before finalizing your purchase with Beazer Homes. ... More

Since I moved in it’s been one headache after another. After a week and a half of sticking bandaids on things after I moved in the entire hot water heater needed replacing, as well as a breaker and toilet. My lights constantly flicker and my ceiling fan makes noises and wakes me up at night. The service providers Beazer recommends are awful as well. I have not had 1 week of uninterrupted internet service since I moved in. I work from home. The energy savings they were so proud to sell to me have not materialized even a little. I feel like I was taken for a ride.

When we did closing we have been promised to get everything completed but there are still a lot of issues and no one cares about remaining stuffies. There is no tracking system to check own case. Terrible

I was originally soooo excited to move - talked with a sales agent on two different occasions that I would get to design the home and that the backyard would be 20’ by 20’…fast forward to walk though and there were many issues including the fact that they were now telling me the backyard would only be 20’ by 14’ which is a massive difference. I had a list of things to be fixed and only half of them were done by the time of closing and the rest went on exception list. I also had a rough time dealing with their “preferred lender” hindsight I should have gone with my own as I didn’t get a very good rate and the guy was very unprofessional. Some of the builders and such were super nice but it was just not a very good or smooth process and that is very disappointing that I did not get the product that was advertised. I talked with some other home buyers who had also been told the same about the backyard in addition to having issues with their homes. Had I known this I would have gone with a different builder/community. ... More

To say that we were excited to move into our first new build, is an understatement. We were so thrilled by the salesman in the office who was helpful and informative. From the second we moved into our home we have had nonstop work orders placed under warranty. Now I do understand that things happen but the amount of time we have had to take off work for repairs continues to add up and we’re not even done. All in all, we love our home but really expected there to be a lot more attention to detail when someone is paying this much for a brand new home.

Do not trust that appliances will work just because they look new. Run each appliance through a complete cycle (especially washer & dryer) or to maximum capacity, as applicable. Damage to unit between closing and taking possession. Beazer makes it nearly impossible to deal with these issues. So many other complaints, but to be brief, do not expect service after the sale on warranties and other issues. Even though Beazer controls the HOA Board and hired a management firm, they will take no responsibility if there are typical but ignored HOA issues like pest infestation, access to units, important safety communications to homeowners, to name a few. ... More

I didn’t enjoy my home buying experience because the building of my home was not a great experience for me. I feel that the higher management should check more on the building of the homes so that some of these many mistakes can be alleviated. I was given 4 different Construction managers and I don’t think that helped my process. I would also suggest that if your representative completing the contract doesn’t know anything about how long it will take that they shouldn’t give any of that information. My home had issues that needed to be addressed and if someone was working behind the construction working they may have caught those items. I also suggest that the workers are watched I found several beer can n bottles at my site and I don’t think that’s a great look, actually my run had to be repaired and when they removed the tub skirtlet I found beer cans where they just sealed them into my home. I wasn’t very happy to see that so now I wonder what else could be inside my walls if that was until my tub. I am happy with my home but the process to get to the closing was not an enjoyable one. ... More

Read the small print. Know that you will not be told everything about your home upfront. It is until after you have signed your papers, closed and moved in that you will find out so many inconsistencies with what the sales person may have told you. And you will then see that you were misled with dishonesty. There are so many issues with this home, you would think that it would be cosmetic only but it’s not, it’s bigger issues that should have been caught and not passed inspection. These homes are put together extremely fast a rush job which causes defects, failures, and problems. I had so many other options to buy a home from other builders. I regret purchasing a Beazer home. I am not happy at all with my builder of choice. The only persons that have been helpful to me at this point is Vitto and Larry. I hope these issues will be completely fixed and I will be able to enjoy finally my home. ... More

We only dealt with one sales person, so I cannot speak other than that, but she was overly assertive and more concerned about us selling our home when we needed up waiting on Beazer to actually finish the condo we were purchasing. Initially, the condo was ready in weeks time and turned out 3 months! Their promotion to use their lenders is probably not the best deal in the end, so be aware of that! Each time we visited the condo we had a contract on, we let our salesperson know of some problems we saw in the condo. None of them were addressed until our walk through when they were then put on a list to be completed for a final walk through a week and a half later. A fraction of items were actually completed. We had to close on the property as we were closing same day on our home. We were promised the list would be completed. Here we are 8 weeks later and we still have a long list. Some items on the list, sliding door glass scratched, unsightly construction debris stuck between sliding doors where you have to slam the door to lock it, a master window has a film on the inside of a pane, paint all over flooring, everything we measure is uneven, master door scrapes the carpet when closing (uneven), you have to slam front door to engage lock, return and AC vents are not flush on the wall, vanity mirrors are all scratched, storage unit door has soft close bracket on outside of door versus inside like all the others, chuncks of drywall were painted over, drywall that was repaired is still not repainted, a few areas of counter need to be caulked, pencil all over bathroom tile. Items that were completed on the list, a few cabinet drawers wouldn’t close were adjusted, chips on cabinets were touched up, corners of shoe molding touched up, grout touched up, dry wall touched up (still needs paint to complete), AC was not powerful enough for master bedroom, master closet and master bath - hopefully resolved, but Springtime will tell), fireplace tile was properly cleaned of whatever was stuck on it, Something else we have noticed, who ever designs where the electrical outlets will go, such dumb areas! For instance, on an adjacent wall to where a piece of furniture with a lamp would go, yet the outlet is on another wall. Kitchen outlets are halfway up the backsplash where the small appliances only block half of them. This is the 5th brand new home we have purchased in 28 years and by far was the worst finished product we have ever seen. I honestly don’t even recall ever having more than an item or two that needed to be completed before a closing let alone 8 weeks after closing! There appears to be no one overseeing the work being done from drywall installation through the finished product! This review would be a lot different if our condo issues would have been addressed immediately after closing versus where we are now! One manager told us our list was cosmetic, we never end asked for his visit!!! Just send the workers!!! There shouldn’t be any list at all if the work was done properly! Just finish your work, you have been PAID!!!! Lastly, I will say all the Beazer employees we have dealt with are very friendly on a personal basis (even the sales person), but that has nothing to do with what’s going here! Again, just finish the repair list!!! ... More

Construction quality is poor and cheap

Just feels like they did a rush job. So many little issues and they all add up. HVAC & Heating system issues after 3 weeks in the home. Not just us but across the entire community. Lead Builder was upset that we had an independent inspector but they found a ton of issues. They have clearly cut the budget for our neighborhood too. What was advertised as lower end luxuary homes has now flipped. Dissapointing in all honesty.

It appears that all work is being done on homes nearing settlement and not the ones -ours especially-that have settled We’re lucky if we get 1-2 repairs done a week All the repairs are holding up us getting settled into our home—all we get are promises promise s

The lenders process was time consuming. Having a bidding war between 3-5 lenders. By the time they run your credit and turn all you information in to 3 different lenders. Having to wait and see who gives you the best numbers. They all want your service but my personal experience was bad. Focused on one lender and close to the end everything changed. False information just not good. So we used a different Lender also from Beazer didn’t meet the closing date ended up paying a lot more for fees. Just horrible.

Construction Manager Greg agreed to do some lawn work after closing as the nearby house is not finished yet. But after Closing, it is very hard to reach to him and the warranty people also not taking up any of the work and giving other reasons and states construction manager should have done it already. Also, Construction manager wants the rating for him on the same day as Closing which is horrible. They conveniently have the rating process in their Favor. Beazer should run one more review Rating process 45 days after Closing. Bad Experience Overall

I thought building a home would be better and more rewarding than buying a used home but it’s just a major headache. From the lack of quality work, to customer service after closing is horrible! There are things getting fixed that should’ve been taken care of prior to closing and it’s still ongoing. During closing, a few things were missed that just prove how much these workers do not care (from light fixtures not secured, gashes in the walls, grout and chipped cabinets, lack of paint on doors, paint on hinges, nails all over the backyard, poking through the roof etc.) and the list goes on and on. I would tell anyone ALWAYS have your own inspector and make frequent visits throughout the building process because you will definitely find a lot of issues that should not happen with a new home! I wish I could do this myself because no one cares as much as you do but just know it’s you who is footing the bill so be persistent in getting things corrected and built the right way! ... More

First of all, the sales person Sanjeev did not tell me anything about what was going on with the house I bought. Later I found out there was a person who had contract but did not buy the house. Sanjeev only told me I was not able to make any changes to the house they were building because peleevious potentail buyer picked all the materials he/she wanted. If I knew this I would have expected what might happen later I move in. So I have lived in this house almost 2 months and I don't have cabinet hardware. I contacted the builder there was no order for it. What kind of new house is built without any cabinet hardware? I Sanjeev told me what the situation was I am I would bought them and installed them. I am so disappointed and upset with whole situation. Also before closing, I had inspection report that pointed out what needed to be addressed before closing date. Of course there were things that weren't fixed and I understood and Sanjeev ensured that since Beazer is big company that it will take care of any issue after move-in. After I moved in there some issues with AC, water heater, etc but it takes long time to warranty to come out to repair them. Now I can't even get hold of builder any more after I gave them a good survey. Again I am so disappointed and regret I should have listened to my buddy who also was so upset with Sanjeev for being so rude to him when my buddy was on house hunting. To be honest, I would not recommend this company to my friends, I don't want my friends to have bad experience because buying a house is very important decision you have to make. Hopefully you guys find this review for the future reference for the potential buyers. Thanks. ... More

We bought the condo because its new construction and in a good location, but it's not worth it to experience poor service and construction workmanship! First, the sale person Alej was only nice before contract signed, then he continued "threating" me that if i terminate the contract, I will loose my earnest money! There were leaks on the ceiling and uneven patches on the drywalls that were supposed to be done but since assigned project manager was out for personal leaves for 1 1/2 week, I have to wait until he gets back because no one at Beazer Homes takes over the responsibility. Two weeks after we closed, the leaks on the ceiling happens again in the same area. Obviously, they didn't check & repair on the issue the first time, just patched up the damage area. At this point, they still giving me the running around when it can be done. The excuse was they need to get permit from the City of Houston office to go up on the roof. by the 2nd week, i filed a claim with the Warranty Service (3rd party) and got a call from the manager. He then told me, it's the building interior problem, they don't need permit to from the city. Beside the leaks problem, the walls and doors are painted badly, strokes were uneven. The paints in the hallway was also awful. Very poor workmanship for a $390,000-$550,000 price! ... More

Got cracks in concrete drive way within few days and faced few other quality issues. Good thing is customer support post closing or warranty period.

Armando was great. Finish carpenter and paint trade horrible. Painter unbelievably bad. Solar company SunPower totally incompetent. System does not work fully 4 weeks out and multiple service trips. Interior doors wont swing closed. Welcome to Beazer Homes.