Beazer Homes Reviews

Wow, Where do I begin. My wife and I were told by Beazer after purchasing the house to mark areas with painters tape so those areas can be repaired. My wife and I spent 3 hours- TWICE applying tape. After they attempted to make repairs-over half of the issues were not addressed as the tape was still all over the house. We had work order set up through Beazer for a carpenter and an electrician. They both came by and both indicated that the order they received had one or two items on it- not the 5-6 we told Beazer about. The electrician was able to spend the extra time to fix our issue, but the carpenter was dumbfounded and told me he would have to come back to make a list of supplies needed and then come back again to do the work. This has yet to happen. There are exterior siding issues, molding and paint issues though out the house, countertop issues in both bathrooms, etc. We live 12 hours away and have notified Beazer weeks in advance when we will be in the area to try and set up the repairs. We are going down next Wednesday, and all we have is that a Beazer rep will be there at 9 am Thursday to discuss the painting issues. We have had the house for 2 months, and this will be our 3rd trip and we only have the electrical work to show for it - and that would not have been completed but for the fact that we were there to make sure it was done completely. This has been a nightmare for my wife and I. We would not have bought this house if we knew how difficult the repairs would be and that we would have to babysit the contractors to make sure the repairs were done properly. ... More

I've only been in my new home 6 weeks and already have had 2 major issues with my new home. I thought if I bought new I would not have to deal with issues. But I was wrong, I've only held back from sending in a review because I'm afraid of being outcasted and not being helped the next time a major issue arises in my new home!

The maintenance staff was incredible in making sure our home was meeting our needs. GREAT disappointment in that we have been here for 2 months and still do not have a mailbox or working address. I have to fly from Georgia to Seattle to pick up my W-2 forms and tax information. That is a $1,000 out of my pocket. In addition due to the lack of a working address it has been a nightmare trying to get items delivered. In addition, if there was an emergency, I do not have an address that allows 911 to respond to any emergency. There has been no offer of compensation for our hassle and it seems that we are expected to just wait and deal with the builder's mistake. I am not certain. but I have also been told the purchase without a working address is not proper. Beyond frustrated at this point! ... More

Good process and ppl are great but quality of the house is not good. Details are very bad, paint job very bad, trim work very bad.

Lipstick on a pig. It looks pretty, however they use cheap subcontractors that do the job quick but not with good quality. I have many things breaking inside the home within 30 days of living. They will reassure you that you have a warranty, but don't be fooled because they send 1 guy to do a 2 person job, with multiple trips, who will damage and ding up the rest of your stuff while fixing what was originally broken. I dont have trust in the home quality.

I don't think i would recommend Beazer homes given we had so many issues with the building process, getting anyone to help and listen to us. Now we are living in a house that has countless issues and cosmetic problems. plus a sagging ceiling with more drywall in the kitchen that is folding and creasing. Just terrible quality. The paint job on the whole house is so poor.

Dozens of roof tiles not secure, several cracks in ceilings, unfinished painting, water heater not working….. just to name is few. REALLY unhappy. Y

This home was poorly built and was lazily finished, so many spots missing caulk and paint. Hard to get a hold of anyone to get it fixed. My bathroom mirror was installed incorrectly and randomly came crashing down one day, luckily my pets weren’t in there.

Below average on just about everything.

Not good experience. I found the house unfinished and used very low quality construction materials. Having a lot of issue.

I purchased a home in Osceola County, Florida. Located at PennyRoyal, Florida 34744. The reason for the email is that I am very dissatisfied and frustrated with the way your company is handling my non-working AC issue. I purchased and closed my home in October 25th 2022 and my AC is still not working. This issue was acknowledged during the first walk (shame on me for closing in good faith)and the sales agent/construction promised me the issue would be resolved before I close. It’s been several months since I closed on my new home and I still have not been able to move in or enjoy my new home. Not to mention that I been coming out of pocket paying for a mortgage on a home that I am yet to occupied because the AC does not work and still has not been fixed I am writing this letter in good faith hoping to get your attention on this matter and get this AC issue resolved as soon as possible. Time is of the essences as I can no longer wait patiently for this issue to be resolve, I am hoping this issue gets addressed as soon as possible. Thank you for your time and make it a great day. ... More

I will never recommend Beazer homes to anyone. We were repeatedly lied to by sales people, made to settle for what Beazer chose to give us, Mistakes were made from the design center up to closing. Our lives were turned upside down for months due to mismanagement and incompetent employees. We have built two homes prior to this and both experiences were very good. Nothing in our past could prepare us for our dealings with Beazer. We paid a premium price for very shoddy construction. Now we are dealing with mechanical issues with systems installed that we know nothing about. No information provided on how to live with the final product. From start to finish Beazer has failed us. ... More

Mike just wanted to slap the house together to get it completed so everyone could get their bonuses. Then have everything fixed under warranty.

There were a couple of statements made about our lot and the fence in the back that were very important to us and turned out to be untrue. The build took 8 months from start to finish which cost us a lot of money due to rising interest rates. I took too long and there was no relief on the asking price. Overall construction was not what I expected af a home as expensive as this one and the insulation they speak so highly of has not lowered out electric bills anywhere near what they said it would. They have been very responsive on the smaller items that needed to be fixed after move in. ... More

The communication was awful. My wife and I had to relocate to a hotel, because Beazer did not communicate the 2nd time our closing was changed. Beazer made a small attempt to compensate us, but only about half of the expense they created. The warranty department has been pitiful. The warranty guy “Steve” has no business dealing with the home buyer. His supervisor “Ryan” has made no attempt to get in touch with us. He is either unaware of our issues, or he doesn’t care! Neither is acceptable. The good news is, we do like our home.

My wife and I expected more from Beazer for $1 million home. We were very disappointed to find overspray on the countertops, inside the cabinet drawers, a room was not even painted or drywall properly, Flashing on the roof with a hole in it, etc. to name a few things that were/are wrong. Thank goodness for Todd and John who worked tirelessly to get things fixed for us. The good news is that Beazer responds very quickly to our concerns.

My experience has been relatively disappointing throughout. Started off with a $8,000 Closing Credit that changed overnight to $5,000 when allowed to sign. Builder assured/promised the HOA wasn’t going to raise fees (they jacked up the fees right after closing with their preferred HOA company that makes money off of the owners of the homes.) Their vendors screwed up the shower, I still don’t have mirrors two months after closing. They rushed me to close, and then didn’t bother to follow up on half the items I pointed out on the punch list. Months later I’m filing warranty claims. They built the homes so close to the street and don’t enforce the no street parking so it’s like a minefield trying to squeeze through cars parked on both sides of the street, which you’re guaranteed to have to one parked in front of your driveway at least a couple times a week. There was decent communication but the broken promises left me burnt. ... More

We had serious problems with: electrical wiring (island light boxes had no caps on the wires or in two of the bedrooms), the additional cable hook-ups weren't wired, electrician didn't show up four times to do the repairs, vent-a-hood had packing materials left in it, plumbing problems (toilet and shower drain not mounted properly), damage to the microwave, dining room window appears to have a crack, paint/texture issues in every room, drywall cracks in ceiling multiple of rooms(appears that the texture would fall off if you touched the crack), inside doors sticking or won't stay shut. Still waiting for anyone to show up to do repairs, takes weeks. ... More

Incomplete works after closing ,AC not working

I’ve been trying to be patient but there are a few things that just haven’t sit right with me. First, we weren’t told that mailboxes wouldn’t be installed until a certain percentage of homes were built when we first signed the contract. We were told this after the house was built, causing us to scramble around and figure out how we were going to get our mail. Second, because of the mailbox situation, our address isn’t fully established, causing missed deliveries with packages, and causing friends and family to not even be able to locate our home using navigation other than Google maps. Third, and certainly the biggest issue, we have electrical problems. We have had 2 short circuits that caused all the power to go out in certain sections of the home. First was in the kitchen as we were cooking, and the second in the living room as we were vacuuming. By no means did we plug in more than the home can handle, this has not been an issue with any other home that I’ve lived in. Fourth, I’m sure this is related to the third, but we have issues with the AC and heater. The AC and heater upstairs and downstairs were working fine for the first month. I decided to change the thermostats to smart thermostats, and I made sure the AC and heater were working. Another month goes by, and now the AC nor the heater, both upstairs and downstairs, no longer turn on. I thought it might have been the thermostats that I installed, so I changed them back to the original thermostats. The AC and heater powered on for about a day with the original thermostats, but now they no longer power on. Yes, the wiring is correct after double and triple checking, and no, I didn’t damage any of the wiring nor thermostats as I was installing them. This is just the result of poor craftsmanship. Fifth, the light fixture in our primary bedroom’s bathroom is off center. Like extremely off center. We submitted a claim, had someone come out, and they said they would have to reschedule the repair, but the reschedule would be done by Beazer. After 2-3 weeks, this appointment has not been rescheduled. Sixth, the stair rail was loose. We submitted a claim, someone came out and tightened things up, but part of the stair rail requires to be repainted due to the repair. The repainting requires a second appointment, so after the stair rail appointment, we mentioned this to Beazer, and we still have yet to have the paint appointment be scheduled. Seventh, we were told we would either be mailed HOA information for payment, or at least receive a call, and neither has happened. We’re trying to remedy this situation now, but extremely frustrating nonetheless. Again, I tried being patient with some of these things, but it’s gotten the point of frustration. I will do what I can to prevent myself from being ‘that customer’, but if I have to be honest, this is just not what I was expecting of Beazer. ... More

We’ve been in the house for 3 months. We’re disappointed with the interior finishing construction on the inside. We’ve had quite a few major problems. The master bathroom has cracked sink and shower needs major work. Our roof leaked during a storm, cold are coming through the vents in master bedroom and microwave. Finished trim work is poor. Had to replace the stove-fire hazard. That’s just a few. It’s under warranty but no one has come over to fix those listed above for a month. Contractor told us to wait about 6 months to see if the roof leaks again. Extremely disappointed!

Been in the house for almost 2 months and still waiting on issues to get fixed.

We had nothing but frustration throughout the buying process with Beazer homes. They were making a lot of promises as to the things that were included and we found out later on that they were not included. There were a lot of household structures that were not complete in the build or that were broken they need to fix it.

The house has 3 broken windows and a few things that need to be fixed, someone from the buider has been informed about and 3 weeks later no action has been taken.

My closing was messed up. In the morning of closing date I got call from construction manager that they can’t close it on the same day due tom some document didn’t received from city. They need to more pro active. When house was delivered to me it was not at all clean. I told several times and highlighted the same to my construction manager but no result. I am expecting better service from Beazer. I will already to recommend about Beazer to someone. Thanks