Beazer Homes Reviews

BETTER... KITCHEN & BATHROOM FIXTURES "MODERN" NOT. STANDARD " TILES. IS PERFECT, " NOT. LINOLEUM. " I BOUGHT THE HOUSE, NOT RENTING !!! MIXED BRICKS, NOT ALL PLASTERS AND CARDBOARD....... WOOD FLOORING RECOMMEND. ...NOT CARPET ALL OVER.. YARD NOT DONE...WHY???... ALL DIRT IN THIS YARD. WHERE ARE THE WINDOWS SHADES OR SHUTTER??? MASTER BATHROOM, WHERE IS THE BATHTUB??? MISSING DOORS IN MASTER BATHROOM TOO... EVERYTHING CHEAP MADE...

I am finally getting things finished two months after closing. Workmanship is very poor. Don't think house will last for my lifetime without major problems.

Unfortunately, the agent we were dealing with was removed for whatever reason which is understandable, but his replacement April didn't seem to understand professional courtesy. She absolutely refused to respect boundaries. She continuously called the buyer (myself) and when I requested that she speak with my agent, she would disregard my request and treated my agent with disdain. I really appreciated the extensions when it came to closing, but she wasn't pleasant and she continued to make unprofessional suggestions. For example, once the financing was secured, she suggested that finance company we used (who happened to be a preferred lender) were corrupt and under investigation and we should use the same lender but in another office to receive closing perks. I was a licensed agent in the state of Kentucky, and I was really uncomfortable with her professional behavior. I'm satisfied with the end result, but I wished she would have shown more professional courtesy towards her colleagues. ... More

Beqzer communication and customer satisfaction is poor. We have to follow up on every stage and communication is reactive. Flexibility and quality of service also poor

From the start the communication was terrible from the office staff. Slow response or none at all. Date of orientation was rescheduled twice without considering the buyers work schedule, etc. The electricity was not turned on until the day before closing, 26 hrs to be exact. Our and the entire row of town home's orientation was performed in the dark with no electricity. Obviously after we were rushed to close our entire row of town homes had several issues with their home. pain was horrible since it was done in the dark. Again, no electricity until the day before closing. Nails sticking out of walls that still aren't fixed. Landscape had to come back since they were rushed the Day of Closing. A tree was left on a hill, maybe 15 feet away from the end town home, with the roots exposed. One hard strait wind and it would be down on top of the house. We have been promised that certain issues would be taken care of about a month ago and do you think it has been completed. Of course not. ... More

Have several things that need to be fixed. Then the rating would be higher.

Some promises was not even kept after they was documented. Hopefully my follow ups will get everything done, but the jury is still out.

The sales team Amber and Beth are absolutely amazing. They are always keeping you up to date on the progress of your home and answer your questions. As far as everything else no so good. The quality of workmanship is poor. Our grout is not even and has gaps and holes in it, we have asked multiple times for this to be repaired and it has yet to be done. The paint also has yet to be completed. Our garage was not fully painted, we still have yellow spots on some of our ceilings, we have a large gash in our panty wall, dents on our curves at windows, a hole where our towel rack was placed wrong that was never patched, our rewrites for our fans the hole in one of our bedrooms is too big for the fan contector, the black lining on our door window looks like they ran out of the lining and tried to fill in the spaces, our garage door is extremely loud and doesn’t open and close smoothly, our backyard doesn’t drain forward when it rains it builds a lake, our air conditioning isn’t balanced so it colder in the master bedroom, there are dents on our baseboards, our half bathroom sink leaks and we had a leak in our front yard landscaping that took more than 30 days to repair. As far as all of the other repairs they still have yet to be completed. We also had a termite tunnel already and we found out the second treatment was never done. Andrew did get this matter taken care right away. I am very dissatisfied with the quality of my home. If it weren’t for the amazing sales team I would rate my experience a 1 as poor. ... More

I would give it a 3. Boughtvacnew home in Charleston sc from pulse and felt they were a little more on point. Our house when we moved in was not really even cleaned. Punch list items were I would say normal. But the cabinets are horrible. They are having to replace over a dozen doors and our entire vanity in second bath.

Closing on the home went smoothly. Cleaning and touch up of paint and repairing of a hole in the wall in one of the closets didn't happen.

There’s hasn’t been a single aspect of our home that didn’t need to be fixed after moving in. There was loose threading on our carpet, scratches on our windows, scratches on closet doors, scratches on our kitchen counters, peeling wood floors and spaces between the wood panels, uneven and unfinished kitchen cabinets, paint splatter in almost every room including the metal fixtures, carpet and wood floors. When you spend this much money on a house, you shouldn’t have to deal with all these mistakes. It’s really been a huge hassle dealing with all these people coming into the house and trying to get time off of work just to accommodate everyone. My parents have bought a brand new home twice in the past and never had to deal with this many corrections after moving in. As first time home owners, this experience has been stressful. ... More

We have been in our home about 6 weeks and have found many issues. We found many during the build itself also. We installed a security door on the front and now our front door is unusable because the overhang is too low and the door won't open. Beazer tells us it's been inspected and it's built to specs, funny that my security cameras didn't catch anyone at our front door inspecting it. They say it's not their issue, but the same house down the street has no issue and the measurements are completely different. If you build with them you must stay on top of them at every stage. We had J boxes that were not even attached to the wall, paint over spray everywhere as well. ... More

Not a great experience, could have been better.

I had several items that were not completed prior to closing and it has been extremely difficult getting them done. List was provided to construction manager over a month ago and nothing has been done, nor has he responded. My advice to new buyers is not to close until all items from your punch list has been completed. They will promised you that they will get it done, don’t trust them, it will be painful. I was warned by another buyer and should have listen.

I have bought several homes before including two new homes. But buying home from Beazer is the worst experience I have had. They rushed to build the homes with many problems including cracked sink and cracked tub and numerous other issues. The repair was slow and and I have to check with them multiple times to get it resolved. One repair issue was communicated almost two months ago and still didn't get resolved. I regret deeply buying home from Beazer Homes.! This is one of the biggest mistakes in my life.

Only had issues after issues since i bought this house. first it was A/C pan leaking, then garage door issue , then insulation / cooling issues, now i'm dealing with drainage issue, there is no drainage on one side of the house, so all the water pooling on the side of the house and around the fence, smells very bad and lots of mosquitos , Right side had a drainage but fully clogged , not water comming out of the drain!! put in request with builder and builder agreed to put a drainage but they still haven’t send anyone to fix this issue, kept having to message and call builder to get an update from “warranty” person, feels like they are in no hurry to fix this issue, i got kids at home dealing with this smell and mosquitos , i should have done my research before purchasing a beazer home, there is zero quality control , I would not recommend a Beazer home!!! ... More

My experience with Beazer Homes has been very challenging. My build was scheduled for six months but ultimately took 9.5 months. In the week prior to closing, Beazer attempted to complete two to three weeks’ worth of finish work in just a few days. On the day of closing, major components such as the gas meter and water softener were installed only hours before signing, leaving limited opportunity for complete system testing. Since moving in, I have identified more than 200 warranty items, several of which have prevented me from fully settling into my home even two months after closing. I have also experienced multiple failures of the air conditioning system, which is a significant concern in Arizona’s climate. During the build process, there was noticeable turnover in the staff assigned to my home (two different construction managers and changes in sales team assignments), making it difficult to maintain continuity and effective communication Although Beazer has made efforts to address warranty items, progress has been slow, with subcontractors often missing scheduled appointments. This has caused ongoing disruption and considerable lost time for me. I sincerely hope Beazer improves its quality control, oversight, and staffing consistency so future buyers do not face similar challenges. ... More

From day one, this experience has been marked by deflection, evasion, and a clear imbalance of power. I wasn’t allowed to inspect the home before committing — issues like a cracked garage slab and mismatched fixtures were only visible through windows. David blocked walkthroughs, and when I canceled, Keith refused to commit to any timeline. Despite that, Beazer deposited my earnest money before the end of my 5-day review window — and then forced me to wait weeks for a refund based on non-existent contract clauses. After reluctantly restarting the process, things only got worse post-closing. HVAC miswiring was discovered — my outdoor unit was connected to a neighbor’s breaker, something Beazer denied until we proved it ourselves. HVAC still doesn’t cool properly, and it's now confirmed that Beazer installed 2-ton units in ~30 of the largest Phase 2 condos, while Phase 1 homes got proper 5-ton systems. When we raised this, they fell silent. I’ve received no engineering review, no duct correction, and no explanation. To make matters worse, Beazer still controls HVAC access months after closing, likely running down the 10-month warranty clock while homeowners remain in limbo. Their field rep, Manuel, dismissed serious appliance failures (e.g., microwave burning rice, oven failing to toast) by suggesting I “buy a rice cooker” or “get a toaster” — all while KOAM confirmed the issues but offered no fix. Emails to Beazer's production team, customer care, and even the NHCC go unanswered. When they respond, it’s with vague statements or handoffs that lead nowhere. The HOA turnover has also been stalled, despite the legal occupancy threshold being met over six months ago. This isn’t about small cosmetic issues. It’s about how a national builder weaponizes process to dodge accountability — from contract to construction to warranty. If you’re considering Beazer, read their glossy promises, then ask what happens when something breaks. Because when it does, you’re on your own. ... More

I feel like the house will fall apart in one year The customer service is awful. I have moved in this house for 2 months I don’t have the mailbox key l know I have a lot of bills in there I contacted several people to resolve this problem from hoa to office and even builder no response this is only the small issue I hate to talk about the main issues that is embarrassing for the new house it is so unconvinient To after all moving hassles they have to tear the walls to try to fix the problem I don’t know what kind of design this house has the light switch for the bathroom is inside away from door even the person who lives there has to look for the switch if he doesn’t fall and hurt himself The humidity in the house is so much that l have to empty the dehumidifier at least 3 times a day I think the house needs to be tear down and build again. ... More

Sales process was great but have not received mail in a month and a half only to learn Beazer didn’t file 911 paperwork. Slow to get repairs done.

We went through many building issues problems Not an enjoyable experience Was also nit happy that our contribution fees were increased without our knowledge we signed on before the changes increase took affect all I was told was too bad no homeowner in the whole community was aware of these changes no one will reply no one will answer you especially the vice president of sales everything about this hoa is shady Lots of discrepancies we feel very disappointed and discriminated with our landscaping All I get is one answer in person then when they leave here comes the real person through email with not helping us Now I have to pay extra to have it fixed Beazer does what they want for whom they want Not all options are given at time of purchase So my recommendation is a big No ... More

Bad experience over all. Would not recommend to anyone. Bad experience with the electrical, I had to fix the issue after 3 weeks of being given the run around. Painter and Sheetrock guys took over a week to address findings when we were told it would get done that same day. If you go in the attic, there duct work hanging down, no supports, there is foam all in the attic including in the overflow pan of the ac unit, this can cause the emergency drain to clog.

Never again will I get a BEAZER home. Too much imperfection. Huge shout out to construction manager who did a terrible job and for those workers who have no passion at what they do or they are just not good at what they do. I will never forgive BEAZER for not fixing the ceiling and wall. Too bad I did not notice it before closing. It’s a huge quality issue for me but for BEAZER it’s a cosmetic issue.

Experienced fraud from Beazer management since the day I gave them the security deposit. They kept on increasing the price, first within 30 minutes of giving them the security deposit. Started sending text messages daily after 8:30 pm in the nights to sign the contract or risk losing security deposit, is it even legal to send texts at such odd times? Buyer agent was unilaterally removed from the final contract when the file got transferred from other Beazer community. They didn’t even allow to back off from the contract even after literally begging them within 2 days of submitting the earnest money. Total fraud and illegal activities, shame on the Beazer management for looting inexperienced first time buyers. ... More

First off, Jennifer was very good at her job. The buying experience was pleasant. The quality of work is very underwhelming. There were several framing issues in the pre drywall inspection that as a homebuyer I should not have been the one to point them out. The fix for those issues was as good as it needed to be to pass inspection. The painters did a horrific job. There was paint on every outlet cover, there is paint drips on trim and all over the floor, and the overall quality of work is something I might expect from a cheap apartment. The heat and air is where it really gets interesting. If you look at the Waverly home owners group on Facebook you will see how many people are having issues with their heat. I can’t wait to see how bad the AC is in the summer. But the worst thing is,my family is lucky to be alive after having a gas leak from the unit in our utility room. So the good thing is, Mike and the warranty team have been on the ball fixing the heat issues and they will reimburse you for about any expenses you may accrue. The only good thing about the terrible paint and drywall work is that if I don’t look at it I won’t see it. ... More