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Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 6635 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Beazer Homes - They do not comply with the contract
- Anonymous
- Verified HomeBuyer
- January 12, 2022
- Wake Forest, NC
They do not comply with the contract
Beazer Homes responded:
We would like to assist you with any pending concerns and apologize for any frustrations experienced. Please reach out to us at nhcc@beazer.com or (888) 623-2937. We look forward to hearing from you. - Daniela
Total Score 1
Beazer Homes - Once you moved in, they don’t care about the homeowners and the
- Anonymous
- Verified HomeBuyer
- November 23, 2021
- Visalia, CA
Once you moved in, they don’t care about the homeowners and the builder representative in the area is very good in ignoring your concerns.
Beazer Homes responded:
We are sorry to hear that you have been unable to get in contact with our team. Please reach out to us when you have a moment. We have a dedicated customer care team here to help with any concerns that have come up with your home. Our team can be reached anytime by calling (888) 623-2937 or emailing nhcc@beazer.com. - Daniela ...
Total Score 1
Customer Service/Craftmanship Subpar
- Naomi K.
- Verified HomeBuyer
- November 23, 2021
- Katy, TX
I would not recommend this builder. The finished product was not high quality craftsmanship. It’s a business as stated to me from the Construction Manager. Look elsewhere if you plan on purchasing a home for 300k plus.
Beazer Homes responded:
Our commitment to quality and innovation is to deliver our homeowners a safer and more comfortable home. Naomi, we are sorry to hear that you're not pleased with your new home's quality. We would like to help address any concerns or questions you may have. Please reach out to us at nhcc@beazer.com or (888) 623-2937, and our team will be happy to assist. Thank you. - Daniela ...
Total Score 1
Lack of Communication/Issues with the home/
- Daniel G.
- Verified HomeBuyer
- October 27, 2021
- La Porte, TX
There were many issues, most were addressed, some were not. When the sod was installed, it was not installed on an "even" grade, back yard hold water. It was full of ruts and dead grass. Brian (construction supervisor) stated that it was, but the lawn crew had mowed it after having the sprinklers on for 2-3 days. They tried to "roll" the grade, but on a dry day, so it did nothing. So, my backyard is still full of ruts, deep enough where my wife tripped. Next was the "paint" issues. I had the carpet pulled up upstairs and on the stairway. Come to find out on the stairway, the painters "did ...
Beazer Homes responded:
Daniel, we pride ourselves on providing a quality experience all the way through - both with the quality of your home and the service provided. We are sorry to hear that your landscape and paint concerns have not been resolved with our customer care team and would like the opportunity to help. Please reach out to us through our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. We look forward to speaking with you and providing our assistance. - Joanna ...
Total Score 1
This new home from Beazer Homes does not feel like a new home. Where is the quality promised by Beazer homes????
- Stanley L.
- Verified HomeBuyer
- October 27, 2021
- Murfreesboro, TN
If buying a home from Beazer homes, please make sure you do a walk through every week to make sure your home is build properly and you are getting what you pay for. If not, you will be buying a home that will needs thousands of dollars worth of work after you close on the home. True this is a sellers market, but buying a brand new home from a well known builder should not come with any headaches after closing and moving in. New home sellers/builders such as Beazer Homes should spend more time inspecting the homes before the allow their buyers to do a walk through and wasting their times. The ...
Beazer Homes responded:
Stanley, we apologize for the items mentioned that needed our attention after moving into your new home. Our team will be working to assist with these items as quickly as possible for you. We appreciate you taking the time to meet with our Nashville area Director of Customer Care and allowing us the opportunity to help address your concerns. If you have any questions or would like to speak with us further, please reach out to nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 1
Beazer Homes - Worst experience ever.
- Michael A.
- Verified HomeBuyer
- October 19, 2021
- Queen Creek, AZ
Worst experience ever. Poor workmanship and no communication from beginning to end
Beazer Homes responded:
Michael, thank you for reaching out and for speaking with one of our Customer Advocates to share your concerns. We apologize that we fell short of your expectations but are glad to know that our team has helped resolve the issues at hand. Should you ever need to reach us in the future, please contact us at (888) 623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 1
Questionable business practices and substandard quality
- Dustin O.
- Verified HomeBuyer
- October 12, 2021
- Zionsville, IN
I paid nearly 420k for my home. I found overpaid 419k. My house has bowing walls, chipped corners, sloppy paint, uneven floor, cracked shower, deteriorating siding, uneven brick, etc I could go on for hours.
Beazer Homes responded:
Dustin, we appreciate your feedback and are sorry to hear that you feel this way about your new home. We would like the opportunity to help with any concerns you are experiencing. Please reach out to our New Home Contact Center at nhcc@beazer.com or (888) 623-2937 for us to further assist. Thank you. - Daniela ...
Total Score 1
Beazer Homes - Worst experience of my life.
- Anonymous
- Verified HomeBuyer
- October 12, 2021
- Arlington, VA
Worst experience of my life. Not much else to say
Beazer Homes responded:
We are always working to improve our practices, to leave our homeowners with a great lasting impression from their home-building experience. We are sorry to hear that things did not turn out this way for you and would like the opportunity to help. Please reach out to us at nhcc@beazer.com or (888) 623-2937. We look forward to hearing from you and assisting with your concerns. Thank you. - Daniela ...
Total Score 1
Bad customer service
- Henry G.
- Verified HomeBuyer
- October 12, 2021
- Manvel, TX
Raccoons in the attic, I has cost me me money out of pocket, to take care of
Beazer Homes responded:
While cute, a home is no place for raccoons, and we are so sorry to hear that you had to experience this. In reaching out to our team at Bluewater Lakes, we understand that they have assisted you with this unexpected and unfortunate situation. We hope that everything goes much smoother for you, as you continue to settle into your new home. If you have any questions or further concerns that come up, please reach out to us at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...
Total Score 1
Incomplete work
- Anonymous
- Verified HomeBuyer
- October 04, 2021
- Charleston, SC
Multiple delays in closing for 6 months and still the house isn't completely finished, 2 months after closing. Time will tell if this house was worth the hassle of a new build because I think I got the "rustic" style home with exposed nails, trim that doesn't line up, and splintered ends. Not a good experience.
Beazer Homes responded:
Thank you for reaching out about your experience. We apologize for the frustrations you have encountered with your new home. We pride ourselves on delivering a quality home while providing great customer service to our homeowners and would like to help address your concerns. Please reach out to us at (888) 623-2937 or nhcc@beazer.com at your earliest opportunity. We look forward to hearing from you soon. - Daniela ...
Total Score 1
Disappointed
- Walton B.
- Verified HomeBuyer
- September 28, 2021
- Hendersonville, TN
The builder used low quality materials throughout the home. The team did not make promised and warranted repairs, ignored requests, and failed to communicate. Buyer be ware!
Beazer Homes responded:
Walton, it's disheartening to hear that we have not met your expectations. We pride ourselves on the service and quality we deliver and would like to help. We understand that communication is key in providing a great experience, and we are sorry to hear that you have had difficulty reaching our team. A member of our team will be reaching out to ensure that your concerns are addressed. Please also know that we can always be reached through our New Home Contact Center by calling (888) 623-2937. ...
Total Score 1
Nightmare
- Edgar L.
- Verified HomeBuyer
- September 28, 2021
- Visalia, CA
What the buyers need to know it’s: don’t ever buy a house from Beazer homes,they’re really bad builders and when you ask them to fix it they are upset, I got proof of what I’m saying whoever wants to see all the mistakes an my house are welcome to see it.
Beazer Homes responded:
Edgar, we would never want a homeowner to feel this way. Our team is here to assist you with any questions or concerns you may be experiencing in your new home. A member of our team will be reaching out to you to further discuss your experience and ensure that any items needing our attention are properly documented for you. - Daniela ...
Total Score 1
Beazer Homes - Home was not completed, home was not clean, paint was not completed
- Quincy E.
- Verified HomeBuyer
- September 28, 2021
- Roswell, GA
Home was not completed, home was not clean, paint was not completed
Beazer Homes responded:
Delivering a quality home to our homeowners is our top priority. Quincy, we are sorry to hear of the items that were not completed prior to your move in. Our team is here to help address your concerns and we appreciate you allowing our Atlanta area Customer Care Manager the opportunity to assist you. If you have any questions or concerns about your home in the future, please reach out to us at nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 1
Unhappy with our first home
- Pyarali C.
- Verified HomeBuyer
- September 15, 2021
- Baytown, TX
We are very unhappy with the process right from the day we signed the contract till date. The quality of service was very disappointing. I would never recommend this builder. It’s been almost 2 months since we moved in and there are still things pending from the builder..
Beazer Homes responded:
Pyarali, we would like to help address the pending items you have mentioned as well as look further into the experience you have had with us. A member of our team will be reaching out to you to discuss any outstanding items. We look forward to speaking with you. - Daniela
Total Score 1
Misinformation and poor communication on house electrical issues
- Nabil H.
- Verified HomeBuyer
- September 14, 2021
- Sacramento, CA
I was not told I couldn’t put a refrigerator in the garage because the circuit is defective and can’t handle the load, so I purchased a refrigerator and had to return it because I was not told the garage circuit could not handle the refrigerator prior to my move in date. Now Beazer managers don’t want to reimburse me for my return fees. This is unacceptable that a new home owner has to deal with such a problem, when we already have multiple things to deal with when moving into a new house.
Beazer Homes responded:
Thank you for allowing our team to assist you, Nabil. We understand that a Customer Advocate is currently working with our team to help address your concerns. Please know that our team is here and if you have any questions or concerns about your home in the future, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Lack of willingness to accommodate medical condition/needs.
- Jason H.
- Verified HomeBuyer
- September 14, 2021
- Pooler, GA
Our was built on an old cypress pond. In itself isn’t an issue but Beazer’s lack of interest in researching proper ground preparation snd treatment had caused several townhouses to be infested by springtail bugs and ants. When asked about it we were simply dismissed and told it was our problem even though we were granted final inspection only an hour before closing and Beazer refused to properly treat outside the homes to prevent such large infestation. However, beyond this little issue Beazer is acutely aware that this is a sellers market snd takes full advantage of any potential buyer. ...
Total Score 1
Beazer Hanover md
- Anonymous
- Verified HomeBuyer
- September 09, 2021
- Hanover, MD
I wouldn’t buy beazer homes at all when we first came into our new home it was dirty! We had to clean it ourselves! None of our Ethernet jacks work in the house which come in Standard but they try to upsell you in sales! Customer service is poor and also management! The walk through wasn’t like it should’ve been we didn’t even put blue tape because he said we will take care of it! I’m not the only one that’s having this problem in this community! Do your research before you buy!
Beazer Homes responded:
At Beazer, we strive to provide our homeowners with a great home-building experience while delivering a quality home. Our team is committed to helping with any concerns that arise and would like the opportunity to address this. Please reach out to us through our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 1
From the minute we walked in numerous problems had to be repainted inside and still not correct.Too many issues to list but the subcontractors they use are the worst, rude no follow up etc..terrible experience
- Morris J.
- Verified HomeBuyer
- September 08, 2021
- Riverview, FL
Stay away. Cheap everything from appliances , windows,doors. They use the worst quality in everything….the cheapest they can get by with . I would not recommend Beazer to anyone and wish I had never purchased one of their homes.
Beazer Homes responded:
Morris, we are glad that you are bringing this to our attention so that we can help address the concerns you are experiencing in your new home. A member of our team will be reaching out to further discuss the pending items mentioned. Thank you. - Daniela
Total Score 1
Service is very bad
- Kanal S.
- Verified HomeBuyer
- August 25, 2021
- Hermitage, TN
Staff is very very very unknowoledgebale, Staff was scaring me with extra money all the time and penalty, Hayley all the time she was scaring me with illegal penalty
Beazer Homes responded:
Kanal, we want to thank you for choosing Beazer Homes. Ideally, we envision a much better experience for our homeowners than what you are describing. We appreciate you bringing this to our attention and have shared your feedback with our leadership team. If you have any questions or would like to further discuss your experience, we can be reached through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Beazer Homes - I can’t write what I want because you all keep removing my review!
- Neal C.
- Verified HomeBuyer
- August 22, 2021
- Prairie Ridge, TX
I can’t write what I want because you all keep removing my review!
Beazer Homes responded:
Neal, we apologize if your reviews are not coming through. To submit additional feedback, please send us a message directly at nhcc@beazer.com. Thank you. - Daniela
Total Score 1
Beazer Homes - There are multiple issues with house.
- Naveen C.
- Verified HomeBuyer
- August 17, 2021
- Cumming, GA
There are multiple issues with house. I have to work with multiple vendors and several followups to get the things done. Not pleasant experience for new home buyers. Can you believe i have to reach regional director to get the work done? They just worried about closing house on hight price market not the quality of house.
Beazer Homes responded:
Naveen, thank you for reaching out to provide your feedback. A member of our team will be reaching out to you regarding the concerns you have experienced with your home. We want to apologize for the experience you have described and ensure that all items reported are addressed. We look forward to speaking with you. - Daniela ...
Total Score 1
Bad quality control
- Christopher B.
- Verified HomeBuyer
- August 10, 2021
- Surfside Beach, SC
getting repair work done is terrible experience.Nobody seems to care about any followthrough with any subcontractors.
Beazer Homes responded:
Christopher, it was a pleasure speaking with you. We appreciate the opportunity to look into your concerns and were glad to know that our leadership team is assisting you with these matters. We look forward to addressing the items discussed and getting you back to enjoying your home. Thank you. - Daniela ...
Total Score 1
LACK OF COMMUNICATION
- Sridhar N.
- Verified HomeBuyer
- July 15, 2021
- Aldie, VA
After the agreement was signed, there was no communication throughout the process of home building right from ground breaking to completion of the home and never addressed the concerned raised before and after move in.
Beazer Homes responded:
Sridhar, we missed you today but would like the opportunity to discuss your concerns. We apologize for the experience you have shared and we want to make sure that our team addresses any concerns you are having with your new home. When you have a moment, please reach back out to us so that we may further assist you. - Daniela ...
Total Score 1
Customer is a joke to Beazer
- Prasanth N.
- Verified HomeBuyer
- July 14, 2021
- Cumming, GA
Never responsive. Pathetic customer care. Beazer making money and taking advantage of the current market conditions. Cheap quality products.
Beazer Homes responded:
Prasanth, thank you for reaching out to us regarding your concerns. At Beazer, we strive to provide outstanding customer service, and we have a Customer Care team available to assist you with any questions or warranty items. A member of our team will be reaching out to help address the claims submitted to us this week. If you have any questions or would like to further discuss your experience, please contact us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Unethical and terrible quality
- Fred B.
- Verified HomeBuyer
- July 13, 2021
- Roswell, GA
You can’t trust anything they say. They constantly lie! Quality is poor and no one seems to care. CEO is not accessible and probably has no clue what is happening on the ground.
Beazer Homes responded:
Fred, we pride ourselves in providing a great home-building journey for our homeowners and are disappointed to hear that you feel this way about your experience. We would like the opportunity to address any pending concerns with your new home. Please know that we are help and can be reached at nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 1
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