Beazer Homes Reviews

Where do we start... We purchased the home in April 2021, we were constantly bombarded with phone calls "We need your Deposit, payment, etc" and by the way, you can only work with their lenders. Once we closed, communication ended there, when we needed warranty work, no communication. Mind you we have only been here 2 months and these are the issues that have Not been taken care of, or taken care of with a lack of professionalism: before we even moved in, we noted that the landscaping was horrible, we were told "oh it's okay, it will be fine", landscaping completely dead, okay we can wait for replacement, 2 months later we still have to look at the same horrible landscaping. Next we had issues with damaged appliances and bad electrical receptacles. These were easy fixes, but still took more than 2 weeks to take care of, even after we had the replacement parts in house. The sprinkler system failed within weeks, we still have not heard anything on this issue, and now the Air Conditioning unit is out completely, again, we have only been here 2 months. We have gone 3 days now without Air Conditioning, and no updates from the builder or their contractor. The Contractor did come out to "fix" the issue but could not figure out what was wrong so he started to blame us for the issue, saying we failed to maintain the unit by not changing the filter, again we have been here 2 months. So, he continues to blame us and insists that a 2 month old half dirty filter caused complete failure of the unit. Ummm yeah, I think not. So, that is what prompted me to finally write a review so if you are considering Baezer Homes, think twice or at least knock on some doors in the neighborhood to get their opinion as well. I hope this helps whomever reads this and good luck on your home purchase ! ... More

I was a first-time home buyer, and Beazer Homes ruined my experience. I love the location and the residents but I hate to say that I wouldn't have bought this condo if I was aware of such poor and sloppy quality of this building. There is no parking for visitors. Bad planning. With regards to the access to the entrance door to the building, I couldn't find my name for more than one month after I moved in. Bad management. Beazer's engineers seem to be trying to respond to the residents' claims but the progress is very very slow because there are so many problems being reported by the residents. I do hope these issues will be eventually solved by Beazer but I would like to strongly recommend all would-be buyers to take a very close look at details of this builder's buildings and make sure all problems will be solved by Beazer at their cost before making decisions. ... More

I have had and still have warranty issues that seem to be resolved with excuses, and not results

Honestly the quality of this home is not great. The whole first floor flooded after we ran the dishwasher and have had a TIME with the warranty people trying to get everything fixed. This is our first home buying experience and it's been one catastrophe after another.

Our experience with Beazer has been very stressful. During the building we had many issues that were both structural and cosmetic that I caught in time and had to argue to have fixed. Thank God I visited the site regularly and caught these things. During the wacky through we had tons of things that were to be fixed and 2 months later were still fighting to get those things completed. The first week there I decided to take a bath and ended up with water in my kitchen. The kick boards to my cabinets were pulled out in the kitchen and bathroom and they are still open! They cut a hole in my wall to get to the plumbing it's still there they lifted my tub to find the leak it's still not secured! We have a crooked tree that they fixed by strapping one sure now its leaning towards the house?! Stucco falling from concrete cracking, We've had 3 project managers every time they get worse. I've pleaded with them to just fix our home so we could be done with this but almost 2 months later here I wait. If you have another builder in mind I works go there were truly regretting going with Beazer. ... More

Multiple issues are been raised during final walk-thru but Beazer homes didn't consider as they need to get closing as soon as possible. I observe more than customer satisfaction-Beazer homes wants to hand-over to the home owner and wash the hands. After closing-now I am following up with Warranty team, no proactive response on the issues listed.

The pictures used to represent the color of my home do not match the color that I was given. The excuse I keep getting is that the color I was given is correct because the numbers given for the order were correct. My problem is that the color of my house looks pink NOT GREY like the pictures represented. I did not choose the color of my home based on numbers, I chose the color of my home based on the model I was given. Times of the day change the way the color of my home looks but no matter what position the sun is in the sky, my home does not stop being pink and the color of the model given was grey not pink. Not only does Beazer refuse to fix this but It takes long to get things fixed that need fixing by home warranty. ... More

The house itself is pretty well built. But Beazer did not tell us prior to closing that MediaCom, the only cable supplier in the Estuary, had not installed any of the necessary infrastructure. Beazer claims they didn’t know-that’s hard to believe. And if true, local management is incompetent and should be fired. In any case they have disavowed any responsibility. Basically, they’ve said “it’s not our problem—deal with MediaCom. They fail to understand that we buyers deal with THEM. We depend on the builder to do their due diligence in all areas. After almost 2 months we’re still dealing with hotspots that barely work. We were just told that Beazer’s “entire top management team” had met on this. But NOTHING Has changed. ... More

My home was subpar quality. They rushed at the end to finish deadline, so they could earn quarterly bonus. They did cut corner and my home was subpar quality: scratches all over the home, cracked floors, grouts were missing, doors still have holes and not paint correctly, and list go on etc.

Purchased a new home with Beazer and asked for a few warranty issues to be taken care of, this has been going on for over a month with no response. House has settlement cracks and was told it was stucco, the inside of my garage is not stucco with those same cracks.

I would leave zero stars if it allowed me to. Its been an overall bad experience. Beazer started with a lack of communication. We never knew what was going on during the building process and it’s now clear why we did not. The company was hiding its poor workmanship. Beazer completely rushed through building and their work shows. Now that the house has been completed, we have yet been able to move in comfortably because of the problems that still remain. To name a few of the over 100 documented issues noted by us and our third party building inspector, let’s start with these. Immediately after closing we found a pipe leak in the wall/slab, mold in various places of the property, no insulation in a portion of the house, stucco cracks, creased and damaged roof shingles, upgrades we paid for that we didn’t/don’t have, and countless of other issues. Every time we attempt to have warranty contractors come to fix things, it gets worse. The contractors schedule a broad range of appointment times (example, we will be there between 11am-6pm) and sometimes fail to show. I’ve missed work many days due to this. When they do come. it’s a rushed process with bad work. I think it’s best to stay away from Beazer and I wouldn’t recommend them to anyone. Unfortunately we will more than likely sell our house and purchase with another builder. ... More

Delayed process, poor communication, been in home for over a month and there are still repairs that they have not Come back to fix (after telling us they would during final walk through). Can’t trust anything anyone says. So much work falls on you as the home buyer, to hold these people accountable. Doesn’t help having company turnover throughout the process...should’ve known to back out when employees of Beazer were leaving.

Don’t settle until everything is fixed that is obvious to you. Don’t settle on a house that has construction on both sides of yours. Windows do not lock.

Worst experience ever don’t recommend Beazer

Run as fast as you can. This is not our first build in Florida, all others were great experiences. Beazer has been horrible. We closed in Jan 2021 and house still has so many issues. Beazer no longer returns our calls. We wish we never built with Beazer.

- The Sales representative was great and I appreciate all what he did. - The issue that I have is with the builder, where he has to surface my front and back porch due to some wholes and damages, he promised to do it the next week of closing when the weather is worm, but unfortunately I am almost two months now and every time he says next week and this next week never comes.

Purchased house in Sunset Landing in Little River, SC. Builder did not want to fix anything after closing. We very upset that builder built the same color house next to ours. Salas person promised us that they would not do that..

Horrible company. I would never recommend.

They use very bad material they give you very small car garage and a lot off scratch on your walls and floor no water sink in garage

Our overall experience buying house was so stressful and frustrating. We feel that they have sacrifice the quality of their homes over quantity. They are building lots of houses and they are rushing on finishing them. The agent and construction manager never cared about our concerns. The construction manager doesn't even know what's happening in our house during the building phase. We have to inform and update him that we found errors and issues.

Decent product, but you can easily find similar craftmanship with better customer service elsewhere. I signed for building plans that were not completed correctly and then I was given a hassle for an issue that was clearly defined graphically and contractually. Project management/Builder is often unresponsive. I was treated/spoken to in a rude manner after holding Beazer accountable for poor professionalism. I unfortunately had no choice to settle on my home, but I do not recommend Beazer Homes.

Had a bad experience, due to many things like the Window went missing, to begin with, had to start a discussion to get it installed. The Lighting package was messed up, and we are still waiting for an answer on a light even after almost 2 months of Closing, The Painting quality, The Doors, and hardware installation, Tiles and Grout finishing do not match the Home Prices at all, and are horribly Sub-Standard quality. Care hasn't been taken to roll/level or smoothen the yard before laying sod, when you walk you see bumps all over the place, which is going to become a headache when trying to take care of the Yard going forward. Even before the house keys were handed over, trash was still littered in the yard some is still around, tiles in the bathroom weren't cleaned, windows weren't Clean. the Trim work on windows is horrible, the coffered ceiling feels like was put by a Handyman and not a Professional. Almost every doorknob came loose and I'm still tightening as we use them. Not Sure what we really paid for in terms of quality. I was a Beazer Homeowner before in North Carolina, but the Georgia team especially the team and the Builder in the Enclave at Daves Creek really set us up for Diassappoinment. Hope this Survey can address some pending issues, which no-one seems to care about anymore or to work towards closing them out. ... More

We had great customer service from our sales rep right up until the day we closed...then customer service disappeared all together. Getting Beazer to repair anything, even issues identified prior to close, is next to impossible. They do not care about customers after closing or any issues they face with the shoddy workmanship. They do not stand behind their quality guarantee and I’m extremely disappointed with their service. I will never purchase a Beazer home again and I do not recommend anyone else do so either. Snake oil is the politest euphemism that comes to mind. Caveat Emptor indeed!

The lack of communication was terrible plus a bunch of other thing. If I wrote all my complaints we would be here all day. This is our 4th new build and the worst yet. I am the easiest person to please. If I had to do it all over again I would not have gone with Beazer. The only reason I did not pull out was because my loved the house and layout. Beazer preferred lenders are just as bad. I would find my own.

Don’t trust what any sales person tells you !!!!!! Always I mean always make sure you have everything that is being told to you is in writing. It can be the smallest thing. Because at the end since they are not the ones investing the money time and effort into your home they don’t care .. That goes from the sales person , manager and VP!!! Make sure to ask questions about what all is standard and what all is an upgrade because somehow they feel you should know all this as if you work there and it’s your full time job .