Beazer Homes Reviews

LOVE THE HELP. ALONG THE WAY. THANKS TO EVERYONE.

Very satisfied with build and quality of house

We are very happy in our new home overall however the follow up on our outstanding home punch items has been atrocious. I have sent 5 emails and even escalated to customer service email and still NO response. It is the customer service that is boasted about online by companies like Beazer that leave a really bad taste in your mouth when the don't follow through. I would love to speak to anyone from Beazer interested in hearing about our still in finished home. 2 stars only because we like the home and neighborhood.

House has been great

The service from the salesmen at Beazer Homes Union Trails development was excellent. Tiffany and Carmine, the two salesmen, provided excellent service and care. They made sure I was kept up-to-date throughout the entire process of purchasing and building my home.

My husband and I recently purchased/ built our home with Beazer. We love our home but unfortunately it has not been the best experience. Our realtor was great and very helpful since day one. Our home was not ready when we closed and is still pending a few items after being here for almost two months. It's quite annoying still having blue tape on our cabinets. Our heat did not work, our dishwasher does not work and we did our final walk through the day of our closing since it was not complete the Monday prior.

This is my 2nd home from Beazer. Their is a reason why I let bulder build a house for me for the 2nd time. They are reliable and have a good quality homes. I am happy with my home.

Would have liked to see more higher end finishes at the design center. Required a lot of my follow opt during construction.

Their customer service are the best of all companies I've dealt with, they are very friendly and courteous.

My husband and I have been looking for our perfect retirement home for over a year and found it with Bella Vita Gardens in Myrtle Beach! The garden home checked off all of our "have to have" boxes! Jenny was so nice to work with and Matt fixed any minor details before closing! Can't wait to retire so we can enjoy our home and explore the South!

Everyone is overwhelmed doing so many things all over the place

When you have your walk through make sure your check every thing over really good. DONT close until everything is fixed and working. Our house was a "rush" job to close by Beazer's year end of September and we have had so many issue's that take way too long for them to address.

I love my Beazer home. The process was easy and so far every single person from Beazer homes has been helpful, knowledgeable and friendly

We knew that building a new home from a distance of 1,000 miles away would be challenging but the challenges came later. We loaded up our new home with lots of extras but the construction crew banged out our house like the other cookie cutter homes and forgot to add the extras we purchased like upgraded molding on windows and baseboards, upgraded tile shower, stainless vent hood. The installed fiberglass shower had to be ripped out and they left behind damaged walls when new tile shower was finally installed correctly, microwave that we did not want was installed so that had to be ripped out and backsplash redone. I could go on and on. If you just want the cookie cutter house they build you will be happy but we opted for a lot of the extras they offer and it has been very challenging getting the house completed the way we want it. Beazer in a big hurry to close on homes to get their money but not in a big hurry to fix issues after closing that need addressing. After closing, their contact people at the property never answer voicemails or texts. They have moved on to the next group of homes that need to get finished and closed. I am sure all of our issues will be addressed eventually after submitting them multiple times to the Beazer warranty department. ... More

Responsive and propmpt

Love our home! The Beazer sales teams in natomas field was amazing! Katrina and Cindi were well informed and guided us through the whole buying process.

The whole process was a good experience - tension free. The whole team of Beazer home worked together to cherish our dream - to own a beautiful home in this nice neighborhood.

We had our doorbell ringer inside almost catch on fire less than a month moved into our brand new home! Called the warranty service right away to get an electrician out and it has been 3 weeks and still nothing!!! The warranty is a joke. We also had a few other issues and still have not heard back from anyone in over a week!

HOME IS EVERYTHING WE WANTED, CRAFTSMANSHIP IS OUTSTANDING. THE SUPPORT IS AMAZING. HOME INSPECTION OR WALK THROUGH WAS VERY THOROUGH, MATT WAS VERY KNOWLEDGEABLE AND HELPFUL. +

Our sales and construction managers were great. Helpful and responsive. We love our new community and home, but had a few hiccups during the building process. We were one of the last homes built our development, after the sales office was closed and Beazer had moved their attention to other, newer developments, which made it seem like like the focus on our build was not what it might have been. Would recommend at least weekly visits and reviewing your punch list regularly to be sure no details are overlooked. We discovered small things, like the wrong shape sink in the guest bath, wrong color fan in the living room, no fan remotes. Not big things, easily fixed, but attention needs to be paid. ... More

I’m quite pleased with the new Beazer home. It’s been a couple months with no major troubles. The staff are incredibly friendly and our requests have been processed quickly and efficiently. Moving in warranty after the first week was very smooth and friendly.

We love our new Beazer Garden Home. All the staff from Jenny, our sales rep to Matt our walk thru guy, gave us wonderful service. The staff has been on top of any problem we have had, thanks to Rudy, the warranty worker. Only complaint we have is with the management company employed to represent the garden homes. Why do they need a key to my house? To receive a threatening letter about taking me to litigation if a key is not provided seems to me to border-on Gestapo tactics. Why does FSR need emergency access to our homes? Their office is in Murrells Inlet. By the time a key would be delivered here, the emergency would be over. So why does FSR need a key?It took 3 weeks to have a trash can delivered. Multiple phone calls were not returned. We went to the Murrells Inlet office and the representative couldn’t be bothered to come out to greet us. Beazer Homes are great ,but beware of the management company they employ. ... More

I bought my Beazer home in September of this year and along the way I had incredible customer support. Stella the sales agent was friendly, informative, and proactive. Josef and John who were in charge of construction allowed me and took in my questions and concerns while addressing them promptly. They are knowledgeable and friendly and felt like they were on my team during the construction of the house. I am 2 months moved in and love my house. I have had no issues with my house and love my first home. I also know if I have any questions Beazer's customer service along with John and Josef would help resolve a reasonable problem. I highly suggest buying a home at Sunset Landing in Lancaster, CA ... More

The staff seems very friendly up until you sign for the house. Afterwards they could care less. I have had several issues after signing for the house and it is very hard to get a response from anyone. Very disappointed for a first time home buyer.

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