Beazer Homes Reviews

We purchased a new home and have had issues. First the design did not give us accurate information, after the fact we found out items were available that we were told they did not have. We made changes and the change orders didnt seem to make it to the job site. Our master shower tile has been an issue. They have made "repairs" several times. Each time the repairs made it worse. We are still fighting with this. We have other small items that have not been resolve yet. We hope they get to them. But it seems like if we dont follow up repeatedly nothing happens. We pointed out items during the build but they did not correct them until after additional work was done. Example dry wall, they needed to move a vent in the entry hall. We reminded them repeatedly. They went ahead and drywalled, mudded, and painted. Then had to go back and cute the drywall out. They drywalled over a data port in the study we pointed this out but they did all the finish work and then had to go back and cut the dry wall. It seems like any time they have to go back and do repair work, the condition is worse. I would strongly recommend you monitor things closely and stay on top of them until all items are fixed. We had friends who used Beazer in a different community and they did not have any of these issues. Not sure what it is with the builder here in El Cidro. They don't seem to be on top of things and it doesn't appear there is any quality control. We have involved management but even then we have to continually reach out for updates. They don't seem to write any issue down so it seems like I am telling them about the problems repeatedly. Another example is the light in the garage has not worked since our new home orientation. We are approaching 2 months soon and they have still not correct this. Our lock on he door from the garage to the house is not keyed correctly. It has been about 5 weeks and this has still not been corrected. Again, stay on them. This has been more stressful than I would have expected for what we paid for the home. ... More

Feels like I bought a lemon.. the entire experience up to not has not been enjoyable nor similar to prior experiences. Keys didn’t work day of closing, garage door didn’t work, more than 5 electrical problems, terrible communication and customer service. Would not recommend this company nor will I buy a Beazer home again.

SonI bought my first house and it was total chaos. There was nothing but problem after problem. The incompetence is shocking considering what a large purchase this is. Never would I recommend a Beazer home.

Received good sales assistance and Design studio but the builder contruction is worst in quality, Multiple issues after closing - Needs to raise multiple warrenty requests. I never recommend to my friends and family.

The pantry and linen closets has only 3 shelves. The bathroom light fixtures are very dated. Toilet tanks has about a liter of water, need to flush twice at a minimun. No light fixtures at all in any bedroom. I took care of all the modifications above to my liking on my own. There's one more issue that im dealing with at the moment. Ron and Larry don't think it's a problem. These door knobs are unreal. The plate on one side comes loose as you turn the knobs and it makes a "clang " noise. There's about 6 knobs that are like that. Steve came to the house yesterday and said, there's no resolution to this unless I replaced them. This is a brand new home why should i have to replace them. Im very unhappy and Beazer don't care. You are advertising a high quality home which is not true to my experience. Why don't you want to make it right??? ... More

ONLY LIVED in House for 1 month. I have so many structural issues, problems with them fixing things and so on

When we are building a house and request for touching up and etc., the majority of the construction person, Rob, is saying no or it's fine. Not only for that, but their service was also rude and not supportive. The process of building a house was a nightmare experience for me and my family. Even after building the house, the services aren't great. We love the community but Beazer wasn't a good experience at all.

There is no great place to start. Sales assured a radiant barrier was included in the home, it wasn't and I didn't discover that until the second floor was going up. I requested the build in one orientation and was told after contract it had to be built in the other direction. I cancelled an out of country family vacation to accommodate the "only" design center appointment they had; they subsequently canceled on me and couldn't reschedule so we had to make our design elections in pieces during preview dates, text messages and screen shots.. including electrical selections which I am living to regret. Things got so bad I had to escalate to corporate. The closing date was supposed to be in late April early May, it ended up being in March which was a major inconvenience. For two weeks I texted and called the builder with a list of items that needed to be cared for before closing and got no response. Less than 1 week before closing I was told by the Warranty Team my builder had been let go. I moved forward with closing with a list of items that weren't finished.. I've had the house a month and not only does the initial list still exist, the sheer number of things I've uncovered while being in the home is absurd. The cost difference between this home and the MI build I was eyeing was $20k; I'm regretting not having spent it. ... More

Will they build you a house? Yes. Will they miss the little things they shouldn't? Also yes. Here's some examples: Tons of paint drops on your floor because they're in a rush to fix paint mistakes they made weeks back and it's 3 days out from closing Failing make good on their promises to get you a $600 giftcard you're owed because they put the wrong model of appliance in the contract and got you "upgrades" instead, for TWO MONTHS after closing. Putting in several one-way light switches upside down. Price gouging you on carpets, you pay for a whole house but get it only in 1/4 of the house by square footage. Failing to know the layout of their own houses, so your kitchen vent hood has a kink in it, making yours the only one on earth with this "feature". These are just a few. The build is average, it's the service part that you're gonna really suffer on. ... More

I AM NOT HAPPY WITH HOW THE EXPERIENCE ENDED UP. I WAS NOT GIVEN CORRECT INFORAMTION REGARDING THE SWING OF THE HOME, WHEN I BROUGHT IT UP I WAS TREATED SO BADLY BY THE SALES PER AND HER BOSS. THEY OFFERED NO HELP AND ACCEPTED NO RESPONSIBILITY FOR GIVING ME WRONG INFORMATION, ABOUT MUDPAN, THE KITCHEN AND THE SWING OF THE HOUSE.

We worked with very nice people that did not tell us the entire truth throughout the process. We have been in our home for over a month with the sloppiest new home finish ever. If We had known the quilts of finish out before we purchased, we would have never bought a Beazer home. Lazy and sloppy is how I would characterize the workers. Most of the interior of home needs to be repainted and that is unacceptable for the amount of investment this was.

Probably one of the worst experiences I have had buying a home. When I inquired on a Friday about purchasing a new build home, I was informed there were no lots in the first phase that would accommodate the house I wanted, but that they would be opening the second phase soon. Surprisingly the next Monday I was told that lots had opened up in Phase 2! The lot I was interested, well, someone else had expressed interest in it to so I needed to hurry. I signed a contract on Tuesday, March 18th and was told construction would start in May and the house would be ready in October. May comes around with no updates. Then June. My real estate broker and I had to repeatedly call to get an update and each time we were told they were waiting on the plat recording and it would be ready in 2 weeks. July, August goes by. Still no updates from Beazer. At least once I had to drive there myself to demand an update. Was told 2 more weeks. I had signed a lease on a apartment that was up for renewal with no idea when we’d even start. I was paying hundreds of dollars each month for storage. Finally in September I get a good news update. No apology. No offer of a small concession for the now 5 month delay and considerable additional expense on my part. Of course now they needed to get the building permits! Construction started in October! The builder was great and kept me informed, but even as we neared there close date I was asked if we could move it! I insisted we kept the original date which was just a few days she of being 1 year since we signed the contract. Meanwhile after a few of us signed contracts, Beazer decided to lower the quality of the additional homes purchased in Phase 2. The homes being constructed now are all vinyl siding and cheap shingles and windows . Not the quality neighborhood I expected when I contracted. There is also no attention to making sure there is a variety of color and home choices. I feel like I live in track housing! ... More

Completely dissatisfied with the build of the house. Beezer must use the philosophy quantity over quality. Too many issues to list with the build process and the first two months has only highlighted additional repairs required from their build process. I would not recommend this company to a friend or family member.

Builder missed a few things

I would NEVER recommend Beazer Homes. They are an absolutely awful company with the worst customer service I've ever dealt with. I can't count the amount of times i was threatened with canceling my contract and loss of my deposit. We've been in the house a month and the path to the front door is already sinking and become very uneven. Do not buy from these people

Nail heads were not flush on the door frames, fireplace. I can see the nail heads on the woodwork. Garage door frame has a big gap and no caulking. Counter tops on master vanity and kitchen seams are very obvious and not smooth. Tile floor is not level.

Closed escrow at the end of Jan 2020 and have have 50 customer service issues tickets open. Crooked walls, poor drywall, broken furnace, damaged cabinets, things built out of plan/out of spec. cracked concrete, deformed toilets, yard flooding, the list goes on and on goes on, Extremely poor craftsmanship. I’m embarrassed I bought a Beazer home. My last home was a new build by Lennar and we had ZERO issues. STAY AWAY FROM BEAZER

My wife and I bought a Beazer home after considering doing a remodel of our previous house. We decided to go with Beazer because we liked the floor plan, the sales person, the quality and craftsmanship of the model homes. Unfortunately the craftsmanship of the house we bought is very poor. Our close date was pushed 3 times because the house was not ready. It's been almost 2 months and we are still working out issues the builder agreed to fix prior to closing. We decided to buy new so we wouldn't have to chase contractors to finish a remodel project however we are still dealing with that headache of coordinating repairs. We are deeply disappointed with the end product. ... More

Everything is left to sub contractors and their vendors, no control by construction supervisor as he may be handling too many jobs, response to customer questions during construction is very negative and try to reply as that is standard in Central Florida as labor shortage, Pressure test on water pipes not done properly and resulted in water leaks under the concrete slabs even after four days of purchase.

45 days after moving in We’re still waiting for Beazer to fix things that should have been fixed before moving in.

Be very careful and make sure you totally understand what they are offering. Words get twisted, stories change, promises get broken and there is a lot of misinformation given out. The homes seem well made but all the trades lacked finesse and quality. Already many problems to fix on a brand new home. The standard options leave much to be desired. Minimal quality at best.

They do not care you after you sign the house. They gave us a lot of wrong information before we sign in like the movie in date. As soon as you sign it, they do not respond to you properly and push the movie in date. There are lot of fixes in the house still. Bad.

The builder cheated me at few things by showing issues I reported were resolved by showing pictures of the work being done and manipulated me. If they say they will take care of whatever issue comes up for 45 days, laugh out really loud! Because its a big joke.

After having Beazer build a home for my mother, we thought we could entrust Beazer with our next project. All started well and had a great sales person who went above and beyond to make our process enjoyable. The shortcomings of everyone else quickly tainted the wonderful job that JB had done up until that point. Beazer tried to push the close date of our house to meet their fiscal year closing. The down turn started when we showed up to our final inspection and walk through and encountered a house without appliances, missing toiler and wrong closet doors.... just to name a few. There was zero accountability from the construction supervisor, and it took us taking our issues up to VPs to get resolution. We are now dealing with warranty issues, but that department runs much better (did for my mom) and so far so good for us. ... More

A laundry list of items to many to list that still has to be fixed or repaired.