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Beazer Homes

Beazer Homes Reviews

What Homeowners Have to Say About Beazer Homes.

Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 6693 homeowner reviews to learn why they are the right team to build your new home.

Beazer Homes

has 4.5 out of 5 stars in All Areas

6693 Reviews in All Areas

Star Rating Breakdown

5 ★ 5057

4 ★ 669

3 ★ 422

2 ★ 235

1 ★ 310

Customer Reviews

Poor

  • Kenneth F.
  • Verified HomeBuyer
  • February 20, 2019
  • Oceanside, CA

Terrible buying experience from Beazer

Beazer Homes responded:
We would like to thank you for your feedback. We truly apologize for any frustration felt during the buying process. We would love to help improve your experience going forward and encourage you to report any concerns to our New Home Contact Center at 888-623-2937. BeazerHomes

Total Score 1

Beazer Homes - Misaligned 1st floor toilet.

  • Rex R.
  • Verified HomeBuyer
  • January 29, 2019
  • Las Vegas, NV

Misaligned 1st floor toilet. Had missing shutters. Pop out fell on my truck at 1 am in the morning. Ugly wall on backyard missing cinder blocks

Beazer Homes responded:
Thank you so much for your review! We are very sorry for any issues you have experienced and are always more than happy to help in any way we can. We contacted your warranty representative, Greg, and he let us know the items you mentioned have been corrected. Should you ever have any future concerns please do not hesitate to contact the New Home Contact Center at ...

Total Score 1

Bad experience and not good quality homes

  • Akash P.
  • Verified HomeBuyer
  • January 16, 2019
  • Holly Springs, NC

Builder was horrible as keep going on vacation and not answering any of the email. Issue never taken care. When tome comes closure for the closing and we reach out to complain service then only they respond which impact our closing date as it was extended 3 time. End product is not good eaither of what we pay for the property

Beazer Homes responded:
Hello! We would like to thank you for your feedback, as it will help us improve the Beazer Experience going forward. We have contacted our Raleigh office and all warranty concerns you have reported have been addressed. If there is anything at all that we can assist with please let us know. You can reach us at ...

Total Score 1

Bad Experience

  • Rodney B.
  • Verified HomeBuyer
  • January 11, 2019
  • Northlake, TX

I would not buy a home from Beazer. Very bad experience.

Beazer Homes responded:
Thank you for taking the time to tell us about your experience. We truly apologize for any issues you have encountered and can only imagine the frustration this has caused. We have reviewed the case history for your address, and did find all reported concerns have been resolved. We want to help with any and all concerns you may have and the best way for us to quickly and thoroughly help resolve these with you is to contact our New Home Contact Center. You can reach us at 888-623-2937 or you can email us at ...

Total Score 1

New Beazer home resident

  • Jodi C.
  • Verified HomeBuyer
  • January 08, 2019
  • Dallas, TX

I moved in to my new Beazer home in November, 2018. The building process was a nightmare. I have built 3 homes before this one, including one Beazer home in 1993. That experience was a good one, as well as the other two builds. This one was a nightmare from the beginning. First, they told me my air conditioner would not fit on the side yard, which they had to know from prior lots in the area and lot size. But of course waited until i had put money down on the lot and was non-refundable. They changed my closing 3 times late in the process after i had given notice at my apartment complex and ...

Beazer Homes responded:
Hello, thank you for submitting a review. We truly apologize for the issues you have encountered and that your experience so far has been less than you had hoped for. We do hope you will allow us the opportunity to attempt to correct your overall experience going forward. While we ideally never want any issues to arise with any of our homes, we do know things can happen and we want you to know we are here for you. We have contacted your local warranty representative and confirmed that all warranty cases reported to us have been addressed. Should you have any concerns or questions in the future please do not hesitate to let us know by calling the New Home Contact Center at ...

Total Score 1

Worst Maintenance

  • Guruprasad G.
  • Verified HomeBuyer
  • January 08, 2019
  • Elkridge, MD

There are some pending items which has to fix and Beazer promised that they will fix before closing after closing. It has been more than month . No one fixed and come responding properly.

Beazer Homes responded:
Thank you so much for your feedback. We truly appreciate you taking the time to share this information with us. We have reviewed your home account information and do show you have reported cases for flooring, drywall and granite and these have all been addressed by your warranty representative, Eric. If there is anything you are currently concerned about please let the New Home Contact Center know. You can reach them by phone at 888-623-2937 or via email at ...

Total Score 1

I would never build a Beazer Home Again

  • Linda N.
  • Verified HomeBuyer
  • January 02, 2019
  • LAWRENCEVILLE, GA

-they rushed on our home to close in time for Quarter Reviews. -before closing, there were a handful of things that needed to be fixed. We were told it would be done after closing. We’ve closed, now trying to get a hold of a supervisor is like waiting for rain in a dessert. Ridiculous. -we will never build a Beazer home again

Beazer Homes responded:
Thank you for your review! We would like to apologize for any delay in repairs on your home. We have contacted your warranty representative, Michael and have found that all issue reported to him have been resolved. We are happy that you have been working with Michael to address your concerns, but we would also like to let you know you can call the New Home Contact Center, anytime, at 888-623-2937. They will be able to help with any issues you may ...

Total Score 1

Good design, but poor quality and design

  • Matthew R.
  • Verified HomeBuyer
  • December 20, 2018
  • Clermont, FL

Do not buy a Beazer home. They are poorly built and the after-sales service is non existent. Once the house is closed on, they are unresponsive and do not care about warranty-related issues.

Beazer Homes responded:
Hello, thank you for submitting your review. We appreciate the time your took to submit this feedback to us. We also truly apologize for any issues you have experienced regarding your new home. We have researched all documentation regarding your home and do show several warranty request have been submitted and addressed. We can only imagine how frustrating additional repairs can be but we do want to help and correct any concerns your may have. Should you have any questions or concerns in the future please let use know by calling the New Home Contact Center at 888-623-2937. You can also send us an email at NHCC@beazer.com. Thank you ...

Total Score 1

Beazer Homes - When been in our house for three months now and still have not

  • Ray C.
  • Verified HomeBuyer
  • December 19, 2018
  • Mount Juliet, TN

When been in our house for three months now and still have not gotten all issues completed

Beazer Homes responded:
Thank you for submitting your feedback! We truly apologize for any delay in repairs. We have contacted our Nashville Warranty Office and found one case you submitted regarding your front door and a drywall issue, that has been resolved as of January 2019. If there is anything else we can assist with please do not hesitate to let us know. You can reach the New Home Contact Center 888-623-2937 or via email at ...

Total Score 1

Disappointment

  • Robin L.
  • Verified HomeBuyer
  • December 16, 2018
  • Litchfield Park, AZ

Sadly, we have faced one disappointment after another with our new build from the signing of the contracts to obtaining permits to start of the build to the trade workers. The quality of the trade workers that our builder contracts is lacking at best. Upon closing there were still several items needing repair. It is 90 days since we have closed and those items are still in need even after trade workers have been in to do the work. This was our first new build and unfortunately we have not enjoyed it all. This was meant to be our dream home and we honestly are displeased. We have not been ...

Beazer Homes responded:
Thank you for taking the time to share your experience. Your feedback will contribute to helping us improve and support our team and homeowners. We would like to apologize for any issues you have experienced with your home. We know a new home is a monumental moment in a persons life, and we strive to make this experience as perfect as possible. We are truly sorry if your experience was less than ideal. We have researched all the information on file for your home and show all warranty requests have been resolved. With the last request being a flooring concern, resolved in December of 2018. Should you have any concerns in the future, we would like to encourage you to contact the New Home Contact Center at 888-623-2937. They will be able to help your address any questions or concerns you may ...

Total Score 1

The person at the Lawyer office was great! The get Excellent. I will not Recommend this builder to any one I know!

  • Horace M.
  • Verified HomeBuyer
  • December 04, 2018
  • Myrtle Beach, SC

Not willing to correct their fault. In building my house. A company this large won’t consider a Attic ladder.

Beazer Homes responded:
Thank you for submitting a review. We would like to apologize for any issues you have run into with your new home. We contacted our Myrtle Beach office and were able to confirm your concerns regarding your attic have been addressed. We also show warranty requests regarding heating, lighting and cabinets have all been resolved. Should you ever have any future concerns please do not hesitate to give us a call at ...

Total Score 1

EXTREMELY DISAPPOINTED

  • Anonymous
  • Verified HomeBuyer
  • December 03, 2018
  • Atlanta, GA

I AM EXTREMELY DISAPPOINTED WITH THE SERVICE AND QUALITY OF BEAZER HOMES. I CLOSED ALMOST 3 MONTHS AGO AND I STILL HAVE OUTSTANDING ITEMS THAT HAVE NOT BEEN ADDRESSED. I'VE HAD TO CALL THE EMERGENCY WARRANTY LINE DUE TO NO HOT WATER AND NO HEAT AND NEVER HEARD BACK FROM ANYONE UNTIL THE NEXT DAY. THE CRAFTSMANSHIP OF THE HOME IS VERY POOR AND IT SEEMS AS OF MY HOME WAS JUST THROWN TOGETHER. FOR THE AMOUNT OF MONEY I PAID, I EXPECTED WAY MORE THAN THIS.

Beazer Homes responded:
We are truly sorry for any issues your have experienced with your new home. We can only imaging the disappointment and frustration you must feel. Our goal is to make every new home owners experience and amazing one, and we are so sorry if this was not your experience. We have contacted the Customer Care Manager for our Atlanta Division, Russel, and he let us know he he has worked with you regarding the concerns you have mentioned. He also let us know all warranty request have been addressed at this time. Should you ever have any concerns or questions in the future, we are always here to help! Please never hesitate to reach out to us at ...

Total Score 1

Low Grade Material

  • Anonymous
  • Verified HomeBuyer
  • November 29, 2018
  • Ellicott City, MD

Start with low flushing toilet. without enough water toilet flushing is not working, causing horrible odors. we have to flush multiple times. Cheap low quality material used.

Beazer Homes responded:
Hello! Thank you for submitting your feedback. We are sorry for any issues you have experienced with the toilets in your home. We have contacted our Maryland office and have been informed the plumbing concerns have been resolved. However, should you have any questions or concerns we always want to help! Please never hesitate to contact the New Home Contact Center with any questions or concerns. They can be reached by phone at 888-623-2937, or via email at ...

Total Score 1

Bad service cheap quality

  • Anonymous
  • Verified HomeBuyer
  • November 28, 2018
  • Mount Juliet, TN

Very bad material quality used in my new house, a lot of issues with my new house in my first 2 weeks like my heater stop working, my water pipes became a part and it took them one day to fix it and I stayed without water for one day, my backyard landscape unbalanced so water staying in my yard and so many other issues with my house, I thought if I buy a new house that will give me peace of mind for at least 5 years or so but unfortunately NOT.

Beazer Homes responded:
We want to thank you for submitting your review! We truly apologize for any disappointment with your new home. We know buying a home is a special experience and we are genuinely sorry your experience was not perfect! We have done some research into warranty requests you have submitted and met with the leadership team from our Nashville Division to review the concerns you have mentioned. We do show all the warranty cases you have submitted were resolved, with the exception of the flooring issue and a few outlets, but the work on these has been scheduled. Again, we apologize for any inconvenience we have caused but we are always more than happy to help in any way we can. If you ever have any questions or concerns please give us a call at 888-623-2937, thank ...

Total Score 1

Bad experience with everyone so far

  • Sameh A.
  • Verified HomeBuyer
  • November 27, 2018
  • Mount Juliet, TN

I have a lot of issues in my new house 2018 new construction and so far I did not find the person who can help and sort out all of these issues and the most of the materials which was used to build the house is very cheap materials

Beazer Homes responded:
Hello! Thank you for taking the time to submit your feedback. We would like to apologize for any issues you have experienced. We strive to create a perfect experience for all of our homeowners and are truly disappointed we have let you down. We looked into your account information and contacted the Customer Advocate you have been working with. We do show that all reported concerns have been addressed but of course are always here to help. Should you have any questions in the future please never hesitate to contact the New Home Contact Center at ...

Total Score 1

Never again

  • Anonymous
  • Verified HomeBuyer
  • November 24, 2018
  • Oviedo, FL

We purchased with Beazer 24 years ago in NJ. We had hoped they had improved and tried again. We should have known better.

Beazer Homes responded:
Thank you for taking the time to share your experience. Your feedback will contribute to helping us improve and support our team and homeowners. We would like to apologize for any issues you have experienced with your home. We researched your account history and show all warranty claims submitted by you, and inquiries submitted by Judy via Facebook have been addressed by the Orlando warranty team. We are more than happy to continue addressing your concerns, so please call the New Home Contact Center anytime, at ...

Total Score 1

Pitiful

  • Charles M.
  • Verified HomeBuyer
  • November 22, 2018
  • Myrtle Beach, SC

The second Beazer home I have purchased. I should have quit after the first. AC does not work when it's hot and heat does not work when it's cold. Drawers in bathroom vanity won't shut properly and landscaping was not done properly. My wife and I have called so many times I have listed the contact simply as complain again.

Beazer Homes responded:
Thank you for your feedback. We would like to apologize for any issues you have experienced. We show the only concern reported to us was a bathroom cabinet issue that was resolved in November of 2018. We would love to assist you with the heating and cooling issues you mentioned as well as the landscaping. Please give the New Home Contact Center at 888-623-2937 so we may look into those for you. Thank you ...

Total Score 1

Horrible Experience

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2018
  • Myrtle Beach, SC

Purchased a spec home thinking it would be built sound but slowly found issues that could have been corrected during the building process. We still sit here with a brand new house that still requires repairs.

Beazer Homes responded:
Hello, and thank you for your feedback. We truly apologize for any issues you have experienced with your home. We have looked into your account history and show one concern has been reported to us, and has since been resolved. We absolutely want to help with any issues that may arise, you can report them to the New Home Contact Center at ...

Total Score 1

Not so Dream house

  • Falgun S.
  • Verified HomeBuyer
  • November 20, 2018
  • Sacramento, CA

Poor layout, poor design, cheap materials! The home designer designed this house with very little thought and outside-in! There are windows in the house that do not open (fixed windows). No lights in any of the rooms so at night one walks into a pitch dark room. Extremely poor master bedroom design that will not accommodate king size bed. No linen closet to store towels and other bathroom essentials. It's all about the money for this builder. I would not recommend this builder to anyone who's looking for their 1st home.

Beazer Homes responded:
Hello, thank you for your review. We are sorry for any disappointment you have experienced with the layout of your home. If there is anything that differs from the agreed upon layout in your original contract we would definitely like to know. You can also call the New Home Contact Center at 888.623.2937 with any warranty concerns. We show two completed cases have been reported so if there are any outstanding issues we are here to help! Thank ...

Total Score 1

Horrible

  • Luis F.
  • Verified HomeBuyer
  • November 20, 2018
  • Rosenberg, TX

Nothing but lies and horrific repairs.

Beazer Homes responded:
Thank you for sharing your experience. At Beazer Homes we are constantly striving for improvement and value your feedback. Our records show that your concerns have been forwarded to the Houston Leadership Team, and repairs are been actively completed. We appreciate your patience during this process. If you have any further questions or if any new issues arise; please do not hesitate to contact our New Home Contact Center at ...

Total Score 1

Beazer Homes - Horrible builder and extremely poor quality

  • Anonymous
  • Verified HomeBuyer
  • November 20, 2018
  • Atlanta, GA

Horrible builder and extremely poor quality

Beazer Homes responded:
Thank you for your feedback. We would like to apologize for the issues you have experience and the inconvenience they has caused. We strive to make every new home experience a perfect one and apologize if we fell short in any way. We have researched the case information for your address and have discussed your concerns with our Atlanta Division and are happy to see all concerns have now been resolved. Should you have any questions or concerns in the future we absolutely would like to help in any way we can! Please reach out to the New Home Contact Center, at 888-623-2937 or you can email to ...

Total Score 1

On-Going Issues from the Punch List All while Being Our Own PM

  • Karen B.
  • Verified HomeBuyer
  • November 15, 2018
  • Holly Springs, NC

Beazer's end of year is end of September so when our home was close to completion they slammed it into what they considered a done phase. When we pointed out about 12 things on our punch list inclusing a cracked tub they basically forced us to close stating that they would charge us $2000 in fees for not closing. Our understaing is that they do this at the end of any/all months. Since then we had to become our own Project Managers to the point that they would ask us what still need to be completed. They will forget to order replacment pieces and then try and point the finger at a vendor or ...

Beazer Homes responded:
Hello, and thank you so much for your feedback. We really appreciate you providing us with this information. We would like to apologize for the issues you have experienced and can only imagine the inconvenience this has caused. We have looked into the case records for your home and show you had been working with Daniela, a corporate customer advocate, and all concerns reported to her have been addressed. Should you have any questions or concerns in the future, please reach out to the New Home Contact Center at 888-623-2937, thank ...

Total Score 1

It was good initially but terrible in the end!

  • Yiko H.
  • Verified HomeBuyer
  • November 14, 2018
  • The Woodlands, TX

I bought my townhouse from Beazer Home and moved in this July. Everything was perfect and I told all of my friends that Beazer Home is a perfect builder I recommend if they want to buy a house from Beazer Home. Until after I moved in two months when I got my first month water bill, I am really disappointed that Beazer Home do not take care it. My first month water bill was $596.3. I called MUD and Beazer Home warranty to check if there was any problem on water meter or any water leakage at my home. Finally Beazer Home help me figure out it was caused by the sprinklers setting. The default was ...

Beazer Homes responded:
Hello, thank you for your feedback! We truly appreciate the time you took from your day to provide us with this information. We always want the new home experience to be exceptional for our homeowners and we are incredibly sorry yours was not. We have reviewed your account information and show that our Houston Division Management worked with you on a resolution for the sprinkler issue. If there is ever anything else we can assist with please do not hesitate to give our New Home Contact Center a call at ...

Total Score 1

Poor quality with the trades

  • Wayne W.
  • Verified HomeBuyer
  • November 13, 2018
  • Fredericksburg, VA

The trade company they hire are sloppy. I'm very unhappy with paint speckles all over my cabinets, chandelier and hardwood floor. My front door has the ugliest paint job imaginable. The painters didn't cover anything while they painted. My electrical plates are all crooked. The outside of the homes has stuff installed crooked as well. My unfinished basement wasn't cleaned up. It has all the debris that was there from construction. I admire JT and Matt for helping me out with all my needs, but Beazer needs to fire their trade companies and hire people who care about their quality of work. ...

Beazer Homes responded:
Thank you so much for your feedback! We appreciate you taking the time to share this information with us and it will truly help enhance the experience of all of our homeowners. We have reviewed your account information and are happy to see that all warranty request have been resolved. If you ever had any concerns or questions in the future please do not hesitate to contact the New Home Contact Center at ...

Total Score 1

Beazer Review

  • Michael P.
  • Verified HomeBuyer
  • November 13, 2018
  • Mount Juliet, TN

We have lived in our brand new house for almost 5 months and we are still having issues in our house that were never fixed. Some of these issues are from the inspection done a month before we even closed on the house. The more we live in the house, the more we see the flaws in the workmanship of the sub contractors because their only goal is to do the work as fast as they can to move on to the next house, even if that means cutting corners or doing sub standard work. It seems as soon as they get your money for the house, you are not important to provide customer service. They are very poor at ...

Beazer Homes responded:
Thank you for taking the time to tell us about your experience. We truly apologize for any issues you have encountered and can only imagine the frustration this has caused. We have reviewed your closing paper work and do not show any items were listed. We did find a request was submitted to the New Home Contact Center, and these concerns have been resolved. We want to help with any and all concerns you may have and the best way for us to quickly and thoroughly help resolve these with you is to contact our New Home Contact Center. You can reach us at 888-623-2937 or you can email us at ...

Total Score 1

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