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Beazer Homes Reviews
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What Real Homeowners Say About Beazer Homes
With an average rating of 4.6 stars, Beazer Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 7501 verified homebuyers to give you an honest look at what it's like to build a new home with Beazer Homes. Read their unedited reviews, feedback, and complaints to help you decide if Beazer Homes is the right builder for your new home.
Customer Reviews
I love Beezer Homes!
- Danielle T.
- Verified Homebuyer
- August 13, 2019
- Fredericksburg, VA
Beezer homes is my forever home!
Total Score 5
Bad
- Rebecca S.
- Verified Homebuyer
- August 13, 2019
- Clarksville, MD
After the actual sales process was over everything was down hill. Awful communication which delayed our close and even after move in we’re still dealing with pretty big issues with the house.
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, are being addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
Reserve Sawgrass
- Mario B.
- Verified Homebuyer
- August 11, 2019
- Orlando, FL
Overall a good buying experiences little of dropping the ball when the Beazer sales contact was changed. Never heard from the the sales person
Beazer Homes responded:
Thank you for your review! We appreciate the time you took to submit this valuable feedback to us. From the experience you shared, it looks like we have areas that need improvement and we apologize your experience was not a great one; please know that the details you shared will be used to aid us in achieving this. Additionally, if you have any questions or concerns, please know that our New Home Contact Center is there to help, they can be contacted at 888-623-2937 or via email at NHCC@beazer.com. Thank you ...
Total Score 4
As expected
- Monica N.
- Verified Homebuyer
- August 09, 2019
- Pooler, GA
Delivered almost 100% to scheduled delivery (2 days off from original date). Were in constant contact with me throughout the process and their "agents" were all so pleasant to work with
Total Score 5
My beazer New Home
- Hazel F.
- Verified Homebuyer
- August 08, 2019
- Moreno Valley, CA
I must say I’m very pleased with my Beazer home. My experience in buying my home was great. The workers was very pleasant & builders explain everything to you about the home. You get to walk through the house as it builds & ask questions if needed. I’m very pleased. Thank you Beazer. This is the first experience I had in buying a new home & I must say kudos you’re the best!
Total Score 5
Excellent
- Shankenya B.
- Verified Homebuyer
- August 08, 2019
- Atlanta, GA
Awesome people with awesome customer service skills. Reliable!! Highly recommended
Total Score 5
Home buying experience
- Samantha M.
- Verified Homebuyer
- August 07, 2019
- Fredericksburg, VA
I was extremely happy with the Beazer staff I encountered and the process of watching my home be built, being included every step of the way. My only issue was not realizing until too late my front door not only didn’t have a window but not even a peep hole. It was something I meant to ask about but never did so I am at fault yet assumed I’d have a window as do most of the houses in the neighborhood do.
Total Score 5
Bad communication
- Anonymous
- Verified Homebuyer
- August 07, 2019
- Clarksville, MD
No one cares or responds your concerns for a long time.
Beazer Homes responded:
Thank you for your review. This is not the feedback we aim for and apologize for any issues you have encountered with your new home. We are happy to see Robin, customer care coordinator, has been in touch to address the concerns you have. Should you have any questions or concerns in the future, please do not hesitate to reach out to the New Home Contact Center at 888-623-2937, or via email at NHCC@beazer.com. Thank you ...
Total Score 2
Overall pleasant experience
- William C.
- Verified Homebuyer
- August 07, 2019
- Pahrump, NV
Josh was great. Bill knows his stuff. Lorin did an excellent job smoothing out the bumps. We love the house.
Total Score 5
Some Good. Some Bad
- Verland M.
- Verified Homebuyer
- August 06, 2019
- College Park, GA
After 30 days of closing, the plumbing has backed up twice in my unit and the neighbors. They have to pull up the concrete to try to find the problem. Bathroom floors have to be pulled up afterwards and redone. The wood fence separating the neighborhood from neighboring housing area keeps getting kicked in by those looking for a shortcut to the local plaza. Not only do you have to pay ($60) for your own key fob for entrance Gate Access after closing, but it doesn't always work for guest using the key pad. The numbers won't dial the homeowner. So if you leave your Fob, you will have to ...
Beazer Homes responded:
Thank you for your feedback. We understand how valuable your time is and appreciate you taking some out of your day to submit this review. We are incredibly sorry for the plumbing issues you have experienced. We have been in contact with our Atlanta Division and glad to hear the concern is being addressed. Your HOA may be able to assist with the community issues you described but we are always here to help or answer questions as well. You can reach the New Home Contact Center at 888-623-2937 or via email at NHCC@beazer.com. Thank you again for your review and we look forward to working with you in the ...
Total Score 2
Good overall
- Anonymous
- Verified Homebuyer
- August 06, 2019
- Orlando, FL
Working with Beazer was good overall with communication throughout. After moving we see that somethings were not completed as nicely as expected at what seems to be a bit of quantity over quality with new homes being built. Nothing too major but the final product should be better presented.
Beazer Homes responded:
Thank you for your feedback! While we are very happy to hear the communication with our team was good; from the experience you shared, it looks like we have areas that need improvement. Please know that the details you shared will be used to aid us in improving the Beazer experience for all of our homeowners. Additionally, if you have any questions or concerns, our New Home Contact Center is there to help, they can be contacted at 888-623-2937 or via email at NHCC@beazer.com. Thank you again for your ...
Total Score 3
Would never buy from or recommend beazer to anyone
- Hung N.
- Verified Homebuyer
- August 06, 2019
- Elk Grove, CA
Just a horrible experience overall. Even after moving into home it has not been pleasant
Total Score 1
Not Happy with after move in service.
- Farhan A.
- Verified Homebuyer
- August 06, 2019
- Woodbridge, VA
There has been an issue with the driveway I have been complaining for about a month, no have fixed it. A carpet person supposes to come to fix another issue in my carpets. they gave me an appointment I took a day off yet they show up. Customer service said they will reschedule but they never did. Very very poor customer service.
Beazer Homes responded:
Thank you for your feedback! We appreciate the time you took to submit such valuable information to us. We contacted our Virginia Division and are happy to see repairs for the concerns you have listed have been scheduled. Although your Beazer experience thus far has not been a perfect one, we do want to thank you for allowing us the opportunity to turn things around. Please reach out to the New Home Contact Center with any questions or concerns you may have in the future. They can be reached via phone at 888-623-2937 or via email at ...
Total Score 1
AWESOME
- Laurence D.
- Verified Homebuyer
- August 06, 2019
- McKinney, TX
Could not express how happy we are with Beazer. From the beginning they opened up their hearts to what we wanted. Tyree our salesman went above and beyond in helping guide us through the process. And you couldn't ask for a better man in charge of building your home than Don, our builder. I have been in the construction industry for over 40 years and this was the first house I have built and I must say, Beazer employees went above and beyond to make the building process stress free.
Total Score 5
Home review
- Deven D.
- Verified Homebuyer
- August 04, 2019
- Goodyear, AZ
Had a really good experience with the construction superintendent Jacie and love the house
Total Score 5
Satisfied at first not so much now
- Steven H.
- Verified Homebuyer
- August 01, 2019
- Frankford, DE
Buying process was really good as well as the actual construction However the follow up to problems is not acceptable. Warrany dept is non responsive . If this doesn't improve I will not recommend beazer homes to anyone
Beazer Homes responded:
Thank you for taking the time to let us know about your experience with us! We are happy to hear of the great job that our sales and construction teams are doing. But, we would like to apologize for any delays in addressing your warranty concerns. We have reviewed your account with our Delaware Team and are glad to know that Roland, Customer Care Manager, had the opportunity to meet with you at your home to go over your pending warranty matters. Needed work is set to be scheduled at your earliest availability. Please know we are here to help and should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
Excellent
- Chris J.
- Verified Homebuyer
- August 01, 2019
- North Las Vegas, NV
The staff at Dorrell Estates are the best.
Total Score 5
Beazer Homes - Enjoy the build process
- James P.
- Verified Homebuyer
- July 31, 2019
- North Las Vegas, NV
Enjoy the build process
Total Score 5
Great Experience
- Bruce L.
- Verified Homebuyer
- July 30, 2019
- North Las Vegas, NV
From day one our experience was stellar. No high pressure sales, step by step through the entire process. Collin was our sales agent, he was a pleasure to deal with. Our initial contact was a cold call visit to him with our realtor and 5 hrs later we had fully designed our house. House was completed 3 weeks early and we had pictures and reports every step of the way. Post closing, Bill kept in touch and addressed any minor issues in a timely manner. Construction , insulation and a/c are all top notch. Very happy.
Total Score 5
Beazer Home Review
- Kelly R.
- Verified Homebuyer
- July 30, 2019
- Mt Juliet, TN
We have loved working with Rob & Brett to get into our Beazer House! They have all made it a great experience & have been so helpful!!! I would suggest to anyone that is looking for a new house to talk to them.
Total Score 5
Awesome awesome awesome
- Daniel T.
- Verified Homebuyer
- July 30, 2019
- Las Vegas, NV
We love our Beazer home.
Total Score 5
I wouldn't do it again.
- Greg B.
- Verified Homebuyer
- July 27, 2019
- Surprise, AZ
We purchased a spec home and wish we had kept looking. We have had numerous issues that should have been taken care of as the house was being built and definetly prior to our closing. We understand that there will be issues but the lack of interest in customer satisfaction is disappointing. The only person so far who has shown any interest is our warranty person. Also, in our opinion, the building trades they hire lack attention to detail and have no regard for the homeowners living in the homes around those being built. We definitely would not buy a Beazer home again.
Beazer Homes responded:
Thank you for your feedback! We are always looking for opportunities to improve the experience we provide to our homeowners and appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see that both our warranty and construction teams have reached out to assist in resolving any pending concerns you may have. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
My “hot air balloon high” excitement is losing steam daily....
- Anonymous
- Verified Homebuyer
- July 27, 2019
- Wake Forest, NC
Really inspect EVERY detail of these homes when buying, better yet, hire a home inspector!
Beazer Homes responded:
Thank you for sharing your experience with us. We apologize for any issues you have encountered with your new Beazer home. In reviewing your account information with our Raleigh team, we are very pleased to know that your home builder, Phillip, is working to address your pending warranty items with work scheduled for August 16th. Should you have any additional warranty concerns in the future, please reach out to us at our New Home Contact Center at 888-623-2937 or via email at ...
Total Score 3
Summerville Home
- Sarah S.
- Verified Homebuyer
- July 27, 2019
- North Las Vegas, NV
We are happy with our home, repairs we fixed when requested. Very happy to be apart of this neighborhood.
Total Score 5
Beazer Dorrell Estates
- Walter B.
- Verified Homebuyer
- July 26, 2019
- North Las Vegas, NV
The people I have dealt with have bent over backwards to keep me informed throughout the entire process. Especially Dave the building superintendent.
Total Score 5
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