Beazer Homes Reviews

Just overall happy with the results ....Just completely energy Efficient home ...The build quality and materials used that are standard vs. other homes are second to none...If we had to do it all over again we definitely would do it With Beazer ...

Everything went smooth. Was done before schedule. House had no problems. Thanks

They have done a good job of responding to repairs that needed after close. John Suddreth,Katherine and Johnathan work as as team. And the lady in Arizona has always been helpful.

From the Beazer Home Seller Rep, Josh, to the lenders, to the home inspection and the final walk through with Merill, all provided the most professional and courteous home buying experience. Would I recommend a Beazer home to friends, colleagues and family, absolutely! Josh, thank you so much for making my home buying experience a great one.

Helpful the whole time!

Home well put together! Wish I had made the decision to move here sooner! It would rate 5 stars if not for the PARKING! Don't really know what builders were thinking {unless how to save the company money). Lacks parking for all tenants! Garage sizes entirely to small for the Dogwood models which is the LARGEST model. Parking is a deal breaker for prospective buyers,

Working with the Project Manager, Andrew. was a delight. He kept us posted on the progress and setbacks along the way. We had a close date that was pushed back a week and when that second date came we came to the house for a final walkthrough before the closing. When we got there, the lawn was torn up due to a leak caused by landscaping and there were large holes in the wall due to a leak in the A/C system. We left under the impression that we would have to close the following week. As we had done through this whole process, we rolled with the punches and accepted this fact. Later that day we were called by a couple of other people from Beazer trying to get us to close that day and putting pressure on us to do so. The outside leak had been repaired allowing them to get a Certificate of Occupancy which is all they needed. After a few more calls to us, we were threatened with $250 per day charge from Beazer because we were “not being flexible”. We were told by the sales person that we could have the PM walk us through the house again via FaceTime. Is this really how we want to do business. The rush was because Beazer would be losing a lot of money. It was not our fault at all but there aggressive stance made it sound like it was. We agreed to go back to the house that night and the holes in the wall were repaired in a very shoddy manner. Ultimately we agreed to close the next day with promises of repair. We both had to change our work schedules and planned the closing for 6:30 at night. Still not flexible? I understand business and managing budgets but when tactics like this are used to threaten people who have been cooperative for the entire process, it shows that the company does not have the best interest of the customer in mind even when they know their promised product was inferior. ... More

Let me say don't watch them build the house and what you don't know won't hurt you.

Enjoyed the process from the beginning to the end. The community is safe with children and families that attend the same school and enjoy community events!

Communication with your builder and selling agent.

Beazer's end of year is end of September so when our home was close to completion they slammed it into what they considered a done phase. When we pointed out about 12 things on our punch list inclusing a cracked tub they basically forced us to close stating that they would charge us $2000 in fees for not closing. Our understaing is that they do this at the end of any/all months. Since then we had to become our own Project Managers to the point that they would ask us what still need to be completed. They will forget to order replacment pieces and then try and point the finger at a vendor or someone else. The response time is slow and sometimes non existant so plan on sending the same message 2-3 times. You can contact the head office and the C Level Execs will claim they care and want to make it better but that will be the first and last time you hear from them. There are many options out there so my advice is to make sure there is no other builder within 10 - 20 mile radius before settling for Beazer ... More

The design of the new home is great with modern style, lots of spaces in kitchen and master closet which are the major reasons I like and bought this new home. The after move-in service is good and satisfactory since beazer addressed and solved the problems we found after move-in in a properly and timely manner. But I would like to point out that there were so many detailed tiny jobs were not done well since we closed in a hurry and some of the paintings/carpet installment jobs were done at last minute on the closing date which obviously affected the qualities of the jobs. I wish we hadn't closed the new home in such a rush way so had got delivered a better prepared home. ... More

Some promises was not even kept after they was documented. Hopefully my follow ups will get everything done, but the jury is still out.

I knew I wanted to move into the community, so when I was ready the sales staff fixed me up with the model I wanted, financing options and regular updates on the status of construction right up until I moved in. Couldn't be happier in my new home.

Construction seems sound with no visible defects plumbing is adequate with minor upgrades needed electrical is Fine so far all outlets seem operable. All appliances work dishwasher has a drying problem. Flooring And stair case are great with little or no noticeable defects. Garage and garage door opener works but will require a close eye and maintenance

Since the beginning of the process, everything was great! From Ken, our sales person, to Troy, the construction manager. Our house is beautiful and they helped us along the way.

Just moved to my new home, Beazer homes are amazing, you watch as is built, the whole process was easy and the final product has great quality, we are totally happy with our new place, Beazer made it buying a home a Pleasant experience.

The sales team Amber and Beth are absolutely amazing. They are always keeping you up to date on the progress of your home and answer your questions. As far as everything else no so good. The quality of workmanship is poor. Our grout is not even and has gaps and holes in it, we have asked multiple times for this to be repaired and it has yet to be done. The paint also has yet to be completed. Our garage was not fully painted, we still have yellow spots on some of our ceilings, we have a large gash in our panty wall, dents on our curves at windows, a hole where our towel rack was placed wrong that was never patched, our rewrites for our fans the hole in one of our bedrooms is too big for the fan contector, the black lining on our door window looks like they ran out of the lining and tried to fill in the spaces, our garage door is extremely loud and doesn’t open and close smoothly, our backyard doesn’t drain forward when it rains it builds a lake, our air conditioning isn’t balanced so it colder in the master bedroom, there are dents on our baseboards, our half bathroom sink leaks and we had a leak in our front yard landscaping that took more than 30 days to repair. As far as all of the other repairs they still have yet to be completed. We also had a termite tunnel already and we found out the second treatment was never done. Andrew did get this matter taken care right away. I am very dissatisfied with the quality of my home. If it weren’t for the amazing sales team I would rate my experience a 1 as poor. ... More

Positive, professional, prompt and friendly people at Beazer sales office, especially Shannon, who will make you comfortable and welcomed all the times.

I bought my townhouse from Beazer Home and moved in this July. Everything was perfect and I told all of my friends that Beazer Home is a perfect builder I recommend if they want to buy a house from Beazer Home. Until after I moved in two months when I got my first month water bill, I am really disappointed that Beazer Home do not take care it. My first month water bill was $596.3. I called MUD and Beazer Home warranty to check if there was any problem on water meter or any water leakage at my home. Finally Beazer Home help me figure out it was caused by the sprinklers setting. The default was setting 90 mins per time, 4 times per day!! They help me change the setting back to normal, but it was too late. Since my first month water bill came late, even though they changed the setting for me immediately, I still got another high water bill in the second month -- $308.54. I spend around $900 for the water fee because of the ridiculous default setting. Beazer Home probably would say it’s my responsibility for controlling sprinklers setting since it was happened after closing. This is my first home, I never owned a house before. I was living in apartment so that I never learned how to setup and control sprinklers setting. Beazer Home did not give me any guide line of the sprinkler system when closing. Every electrical appliance from Beazer Home was with an user guide left at my home, except sprinkler system. Although we have orientation when closing, it still did not work well for me because how can I memorize every step of setting without any documentation on orientation day? The builder told me the default setting was good and I just turned it on to auto mode then I was good without any changing. I trusted Beazer Home since everything was running good, I thought I was good and just followed the default setting for the first three months to help my new grass growing and I will change it after when my grass grow well. The builder also told me there was a sensor and will shut down the sprinkler system if it rained a lot so that I don’t have to worry about it. But after I got my water fee, I found the guide line from the builder is wrong!! I paid total $900 for this ridiculous default setting. Actually the high water fee was also happened on my neighbor who share the same wall with mine. This is not their first house, but it still was happened to them. So I believe the root cause and the problem is "we trust Beazer Home". Additionally, I never got the key to lock the sprinkler system box. The builder did not give me the key!! I asked for the user guide and the key, but the builder told me he did not have. It does not make sense since it should come with the box. I did not get them until I asked Beazer Home warranty service last week. Finally they found a key and an use guide for me. When the guy stopped by my home, he found the weather sensor was inactivate!! It was inactivate until the guy stopped by and activate it for me!! This is the other missing that Beazer home made! I did not have the user guide, I even did not know it was inactivate and how can I know I should activate it? I am really disappointed with Beazer Home! I tried to communicate with them about my concern, but so far there is no any response. They just told me since the sprinkler system works fine, nothing they can do for me. That's it?? They even do not think it's their missing so make me pay the high/crazy water fee!! They even told me the default setting is normal for a new home. Who would like to pay $900 water fee for sprinkler system? Is it normal for a family? I don't know if there is any other surprise will happen which has not been found. so far based on the experience I have, I would not recommend to buy a house from Beazer home since it is not a good builder that we can trust. Their response is really make me feel disappointed!! ... More

I love my Beazer home. Everything is top of the line and looks amazing. I can’t imagine living in a different community.

Team at Beazer was so understanding of my circumstances. Michelle and Bob were extremely helpful and walked me through the process . Design center had lots of options . Matt at CNN mortgage helped me find the best rate and type of loan to make my Dreams become a reality. The guys who built my house (contractors) took care in the process.

Beazer makes great homes but don't expect any wow factor from the support team or builder after close. We love our new home. The floor plan, the finishes, the price, the community & the landscaping are all great but it's the 100 little things from Beazer Corporate that tell you they either don't care or are not aiming for customer satisfaction. For example... we bought one of the model homes, which I would never do again because when they say the models are 'as is'... they are not kidding and they will do NOTHING to get the home into a livable condition. We couldn't even get baseboards installed after taking out the model furniture which was hiding the fact that there was none in about half the master bedroom. It would be SO EASY for Beazer to arrive with a bucket of paint for touch-ups, install the missing baseboard and have a few extra rolls of wallpaper for us since its damaged from cheap built-ins to art being hung. How hard is that??? -Closing package, keys, your paint for touch-ups and a few extra rolls of wallpaper. It would have completely changed our experience, but now we're left to redo so much because the wallpaper is no longer available, the walls are damaged from the past 2 years of use as a model and we're missing essentials such as baseboard. As a local real estate agent I would struggle to recommend Beazer Homes. Again, they make a nice home but the customer service leaves you feeling like the company elects to cut all its corners for once you’ve signed up. Buyer beware. ... More

Pros: -Great interaction with all Beazer employees. -Addressed all my concerned. Cons: -Rushed constructing my house so there are too many issues I've had to open warranty request for.

We built our Beazer home from a distance of 1800 miles. This meant we had no choice but to depend on Beazer's customer service staff more, perhaps, than most. Each link in the chain, from the sales staff to the construction team, met and exceeded our expectations. A potentially stressful process was made worry free due to their skill and professionalism.