Beazer Homes Reviews

Initial experience is great. They rush towards closing and there’s lack of attention to detail. Might as well forget about the “warranty” department. They will neglect you once you’ve closed.

For a first time home buyer, Beazer was extremely easy to work with. Julia and Brandon took excellent care of us, and continue to be helpful as we settle into our new home. The process was laid out very simply from the start. The team was transparent and helpful as we evaluated our home. In the end, the build quality was far and away amazing. The floor plans are open. The whole experience was very simple.

Unfortunately, the agent we were dealing with was removed for whatever reason which is understandable, but his replacement April didn't seem to understand professional courtesy. She absolutely refused to respect boundaries. She continuously called the buyer (myself) and when I requested that she speak with my agent, she would disregard my request and treated my agent with disdain. I really appreciated the extensions when it came to closing, but she wasn't pleasant and she continued to make unprofessional suggestions. For example, once the financing was secured, she suggested that finance company we used (who happened to be a preferred lender) were corrupt and under investigation and we should use the same lender but in another office to receive closing perks. I was a licensed agent in the state of Kentucky, and I was really uncomfortable with her professional behavior. I'm satisfied with the end result, but I wished she would have shown more professional courtesy towards her colleagues. ... More

Very bad material quality used in my new house, a lot of issues with my new house in my first 2 weeks like my heater stop working, my water pipes became a part and it took them one day to fix it and I stayed without water for one day, my backyard landscape unbalanced so water staying in my yard and so many other issues with my house, I thought if I buy a new house that will give me peace of mind for at least 5 years or so but unfortunately NOT.

I think the quality of my house is good and an explanation of the process from start to finish was good. However, my house is still not finished due to particular items promised and not delivered. There are some simple problems too that are not resolved yet either.

I have a lot of issues in my new house 2018 new construction and so far I did not find the person who can help and sort out all of these issues and the most of the materials which was used to build the house is very cheap materials

good buider

Beazer homes has been awesome! This is my first home purchase and the experience has been nothing short of amazing. The real estate team was helpful in ensuring that I made the best choice that fits my lifestyle, and all the installations have been top notch! I'm glad I chose Beazer for my 1st purchase.

We purchased our home from beazer after it had been built. We weren’t able to pick any details, so that was a downer but we have done a lot after the fact. Some issues have come up and we’re handled relatively quickly, reason for not five and contemplated a three. Our HVAC was not functioning properly and we weren’t given the treatment one would expect. We are hopeful we won’t have to deal with the issue again.

We had a great buying experience from vacant lot to move in. However, after the move in trying to get someone to come take care of many cosmetic issues as been frustrating. Months have gone by, appointments made and no one shows up and just poor communication. I understand there has been some staff changes so I don't think this is pervasive to all Beazer homes in San Tan Valley but more a timing issue of personal. Nonetheless, I have been frustrated.

Wonderful service from Debbie and Wes. Home was ready when they promised even with a week delay because of possible Hurricane. Considering this is not a custom home, I feel that there are many nice design features. Liked that I could customize floors, cabinets, countertops, etc. Granted at a price! Beazer is a good solid reliable builder.

Overall we have had a positive experience purchasing our home. We are still awating fixes that have not been completed from our original inspection over 2 months ago

We purchased with Beazer 24 years ago in NJ. We had hoped they had improved and tried again. We should have known better.

The second Beazer home I have purchased. I should have quit after the first. AC does not work when it's hot and heat does not work when it's cold. Drawers in bathroom vanity won't shut properly and landscaping was not done properly. My wife and I have called so many times I have listed the contact simply as complain again.

We’re excited and gave 5 stars for bezarhome build.

The home that we purchased was a quick move-in. This house hit all the marks and was made beautifully. It hardly had any cosmetic issues. The customer service offered by Beazer compared to other builders is much superior and they're always willing to help and answer all questions. If I ever buy another house, it would definitely be from Beazer Homes.

Beqzer communication and customer satisfaction is poor. We have to follow up on every stage and communication is reactive. Flexibility and quality of service also poor

Purchased a spec home thinking it would be built sound but slowly found issues that could have been corrected during the building process. We still sit here with a brand new house that still requires repairs.

They are not perfect, but their response to issues is unbelievable. They know and exhibit the art of great customer service.

No good when it comes to fixing warranty stuff

For the most part I am not unhappy with my new home. I like the floorplan and the neighorhood. However as it is what was listed as a "quick move-in" , and what the builder referred to in a derogatory tone as a "spec home" there are some unfortunate deficiencies. Most glaring is the lack of gutters. I have never seen a house without gutters however I was informed that they aren't required and I would have to add them myself. The tub in the guest bathroom is the smallest and at my best guess the cheapest they could find. It looks deep enough until you step in it and then you realize it just looks a normal depth, the inside is actually very shallow. I have never owned a home without a fireplace, and the presence of one was a major reason I chose this house. I could live with the propane tank they located in the middle of the front yard for a normally functioning fireplace but once again they apparently used the worst and cheapest they could find. The flame must stay so low you barely see it, the fan must be run at a speed that makes it so loud you can't enjoy any ambiance and it really doesn't put out any heat. There is no way to know if the propane is running low, when its gone the fireplace won't work and then you know to refill the tank. And as you might have guessed it didn't even work properly at first and someone had to be sent out to pull an object out of the fan. Finally the master bath walk-in shower doesn't drain properly the result of improper construction. I will say that thus far some other issues when reported have been quickly addressed to my satisfaction. ... More

I recently bought a home from Beazer in the Glenview community in frisco. Overall, I am happy with the final product & service. We closed on time & everything went as expected, except one issue related to my fence. Apparently the city notified Beazer few days prior to my closing that the board on board fence they put up won’t be allowed & it had to be replaced with wrought iron fence. Beazer failed to inform me, I closed & 2 months later I was told that city is going to enforce this & I had to comply. I was totally “not ok” with this as it compromised my privacy & I did not get what was promised. To Beazer’s credit they were willing to work with me & give a decent landscaping package but I had no choice but to comply. Wish I knew all this ahead of time so that I didn’t have to deal with this unwelcome surprise & change pertaining to my street view fence. ... More

The house is wonderful. There were some things that needed fixing, but Beazer addressed each issue completely and correctly to my satisfaction. My Fiance and I are very happy with our new home!

hard to contact any one to fix minor problems. no response to questions, nice view

Sales associates were very cordial and informative