Beazer Homes Reviews

Never been treated so badly and they literally ripped me off. Extremely unhappy with their sales rep and acting VP. I literally had to play super superintendent and if it wasn’t for this nothing would have gotten done properly. House was 6 months late and just a nightmare to deal with. They say they want you to be happy I’m telling you I’m not but more importantly they don’t care that I’m not. Read their mission statement. I personally wrote a letter to their president and he did nothing to help me nor did he care. If we would have had the sales rep we wanted and their real VP not left none of this would have happened. The area is awesome the home turned out because of me being the super superintendent but it was painful and they turned their back on us for complaining. Apparently it is illegal in their minds for you to question or point out things not done right or improperly. They know I’m not happy and they knew I would tell the world you’re reading this so that should tell you everything you need to know. If they truly wanted you to be happy you would not be reading this because it would be positive not negative. Never again will I buy a Beazer home. But as you can read they don’t care and if they did you would not be reading this. Whatever you do do not buy a home directly from them. If you must buy one buy one already built trust me you will be happier and will get a better house. ... More

Awesome team making purchase process easy, team who did the walk thru and after services, great job on following up and explaining.

Had a good experience with sales personnel. However, closing was another story. Our closing was postponed twice, once a week or so before closing. The second time was a day before closing at which time we were informed that due to some issues, we wouldn't be able to close. We were faced with a manager with little support and empathy. It made our experience with Beazer unpleasant. We had already contracted movers, furniture, etc., and were staying at a hotel waiting to close.

In general, the overall homebuying experience was great!

Great building experience! Christian and his team sent us weekly updates on the process and kept us informed throughout the entire process.

We couldn’t be more thrilled with our new home! From start to finish, Beazer exceeded our expectations. The team was professional, transparent, and communicative throughout the entire process. They took the time to understand our vision and turned it into a reality, paying close attention to every detail. The craftsmanship is outstanding, and you can tell they truly care about quality. Every deadline was met, and there were no hidden surprises or costs.

I know each person and experience is different, but I can't provide many positive experiences with purchasing a new home with Beazer. I know that in the future I would think twice and look at other builders. Now that I have moved in, I feel they care more about the sale and getting it done rather than making the experience and home good for the buyer. Be mindful about what you see if the model because they don't always provide you what you think is standard and will state "it is subject to change by the builder, and you signed that in your contract" (to me this is false advertising if I fell in love with one area and that is not what I got). They don't build a home with a practical daily functional use view in my opinion (short depth shelving, use of flat paint in daily use areas with no option to upgrade, etc.). The communication throughout both buying and warranty is/was lacking and from talking with other buyers who moved in the community before me, they had the same issues and obviously Beazer is not learning from those and making sure new home buyers don't have to experience it. Recommend always getting a third-party inspection. It's a lot of money and to not get the home exactly as you thought, is disappointing. Yes, they are working to fix my requests, but most should never have been issues to begin with. ... More

Really feel that we made the best decision for our family. Move in process was really good and Josh and Colten made things happen in a priority and fast time frame. Did not enjoy the preferred lender process with US Bank but overall did not change our experience.

I cannot say enough about the Beazer team we dealt with during our new townhome purchase. Rob Law (sales) was outstanding; very attentive to our needs. He is a true professional. Trey Peck was our primary contact for the building process; he too was outstanding. Providing weekly updates on the build progress and very responsive to our questions and requests. Buying a home remotely can be a stressful endeavor but the Beazer team made it a (surprisingly) pleasant process.

Started with just a lazy Sat afternoon, taking a drive. Came across this new division. Took 1 tour loved the presentation, went to our old house slept on it literally 48hrs later made the commitment to sell our old home and buy here. It felt like a custom home for us because we purchase when it was only wood and foundation slab. Watching our house turn into a home was a lovely experience. The builder was very communicative, every Monday about the progress and they finished a week before expected, so we got to move in 10days early. We visited during the build and every Sunday there wee new additions to the house. It was a wonderful experience. The purchase was smooth and not as scary as people make it out to be. Beazer worked with us, our schedule and really are excellent. I have been talking about our new area to friend and family and the beautiful models Beazer has. The homes are absolutely gorgeous. I love our home and my plan is to retire right here. ... More

We have been in our new home about a month now. The timeline for the build was a little longer than anticipated but the home as a finished product is awesome. We have had a few hiccups with things like the oven not working 100%, and Beazer has jumped on each issue to make sure it was addressed and we were satisfied with their response time. Overall, it has been a great experience and a really nice home.

we bought our home and we don't live in the same city. We got weekly updates on progress and the house was built on time.

Everyone at Beazer, the whole crew, from the ladies in the sales office to the guys overseeing the construction was great to deal with. Every question asked was answered swiftly. No guess work through out the whole buying process. They made sure any issues were resolved quickly. I didn't really know how to get the solar system up and running, Larry helped get that going. There were minor issues with little things in the house, Carl and Tony got on top of it. That's what matters...the point after. Not just selling you the house at the beginning.

Overall had a great experience with everyone in this community. I had consistent communication before closing (Tiffany was on TOP of it!) and Carl was also always very friendly. After closing, there were some issues which took some time to get fixed. However, once I was assigned to Tony for after-care assistance - he was amazing!! He is really on top of all the issues and gets things done really well. He is always on property and checking up on everyone. I would definitely recommend Gardenia to anyone looking for a well-made townhome.

Was great to watch it be built through the process

It was easy, pleasant dealing with all parties involved.

We have bought 12 new homes in our lives and this was the best experience of all. Angela made the purchase very easy. She was very knowledgeable and was always there for any questions we had. Vito the customer service manager is by far the best person we have ever delt with for making things right in our new home. He is genuinely concerned about our needs and a joy to work with. We feel the overall quality of the structure of our house is second to none. We looked at 5 builders homes and Beazer had the best built and most energy efficient of all. We couldn't be happier and highly recommend Beazer Homes. ... More

By far the best built home I have owned thus far. Beazer offered a great value per square foot and allowed us to customize finishes throughout. Shelley and Garrick were awesome to work with and they both went above and beyond during the entire process

Overall experience was good. Not as pleased with landscaping and yard as I thought I would be for the price

I recently moved from Dallas to Richmond,Texas. The transition has been smooth with the help of the Beazer team. Kudos to Matt and Dorian for their dedication to making purchasing and moving a fantastic experience.

I purchased a new buikd townhome in The Ridge and the team at Beazer was terrific. Hats off especially to Patty and Mike who led the construction efforts. They kept me informed, followed-up, and had extremely high standards for the finish work and detail. The walk through was informative and well done and the final product was better than expected. Truly a terrific experience from start to finish

Overall building process was okay. I just kept finding little things that needed fixing. They would come fix them under warranty. But my sprinklers were leaking slowly underground for a whole month and my water/waste bill was $800. Beazer came fixed the leak but refused to reimburse me for the bill, they said that’s between me and the water company. The water company doesnt adjust it so now I’m out of $800 for Beazer’s mistake

I truly only have positive things to say about the entire home buying experience, Beazer was the best choice for us especially as a first time home buyer! The process from signing contract to moving in was a breeze and the entire Beazer team made us feel so welcomed, anytime we had questions they were happy to answer them. The quality of our home is beyond amazing and has exceeded our expectations, the attention to detail and the advanced features that are included in the purchase make our life so much easier which is why we recommend buying a Beazer home!

The home buying process was a much smoother process than I had initially thought. Cynthia showed several homes, we discussed the numbers, and a contract was started right away. I was surprised that in under a couple of hours I was getting the house I wanted. The quality of my new home is exceptional. I am a first-time home owner but I am not new to homes. This home is absolutely perfect for me and it is just what I wanted. It is spacious; I love the large windows in all the rooms, the kitchen layout is easy to maneuver and more than enough space for preparing large meals. The materials are of excellent quality throughout the entire home; stone, tile and wooden floors are attributes that makes this home impressive. My experience with the builder’s team has been nothing but a pleasure. Shawn has been absolutely a life saver. He is always there and is able to address my concerns within the same day, if not the following day. He is attentive, knowledgeable and personable. There has not been an issue that he has not been able to address with professionalism and patience. What I would like other potential home buyers to know, is that this builder stands behind their homes and deliver exactly what they say they will deliver. ... More

Had a great initial review of our house, and no issues. Doing this review months after I moved in and still very satisfied. Thank you!