Beazer Homes Reviews

From the moment we stepped into the show home in Amira we truly enjoyed working with everyone employed at Beazer. The people we worked with were fantastic from the very start of the home-buying process. It all started with the sweet but also very well-informed and professional Ms. Shelley in your sales office. We knew we were in good hands with her from day one based on her positive attitude and obvious depth of knowledge. Once we were beyond the beginning sales steps we moved into planning our build and the initial phases of construction. At that point, Shelley introduced us to your homebuilding veteran, James. It was evident from the beginning that we were in the hands of someone that really knew the ropes when it came to managing the start of our build so we were able to move forward with confidence. This brings us to the last phase of our home being constructed and, come to find out for us anyways, the very stressful and crucial completion phase of construction. This is when we were introduced to, John. John would be the build manager who would finish our home (I think of him as the “closer”). I’ll touch on John again later, but he was the icing on the Beazer cake. We never met anyone with anything less than a smiling face and an upbeat attitude. Based on my experience with Beazer it’s an easy 5 stars on the personnel front. On to the experience of our home being built. Our build hit a few snags along the way related to both access to building materials and the general speed of construction. Beyond that, somewhere near the midway point of our home being built, we started getting the sense that our home became more of a number on a piece of paper and less of a specific home being built for a specific family. While I can understand how these types of things can happen over an extended build process (we’re all human at the end of the day) there were some considerations that we would have liked to have seen factored in which might have led to our home being prioritized and potentially avoided this issue. The main consideration relates to factoring in who is buying the home and what are the surrounding circumstances. To better expound on this point I’ll walk through what I would have hoped to see. A part of the decision I made while selecting Beazer as my builder came from the idea that Beazer was looking to provide a more hands-on personal experience with families considering their homes. With that mindset in place when we initially started our build my hope was that since our potential end date fell just beyond when the school year started that families with children starting at new schools might have been marked for consideration by Beazer if/when the weighing of any potential for builds to be prioritized was discussed. In fairness to Beazer, I will note that I understand that most home buyers are likely to push for “more and faster” so I understand this is a more complicated subject than I have had the ability to address here, and I also realize that I made some assumptions within my expectations from Bezaer, but nonetheless this was my experience. I also don’t view this as much more than a minor stumbling block and it's not connected with any individuals in specific. Rather this is just my feedback for Beazer that might potentially be considered when trying to solve for improvements to their customer experience on a macro level. In the grand scheme of things, the bulk of my varying frustration and stress levels related to the general construction delays during our build. Those delays would have potentially lowered my overall experience rating into the 3 1/2 to 4-star range. However, the attention we received from our Beazer team and specifically our lead builder John throughout the last couple of months of our build made all the difference in the world. John was able to ensure our home was prioritized in the queue of homes being constructed and that attention ultimately led to our home finishing ahead of schedule. Based on the decisions of our Beazer team and the tremendous effort from John I feel as though a 5 star rating is warranted. The huge amount of relief it provided my family was truly appreciated as we did our best to navigate the stressful and cumbersome transition from our former home/schools in another part of Houston to our new home/schools in Amira. The reduced timeframe really mattered. My last bit of feedback is just that the home itself has been fantastic. We have had a few small issues that John has addressed quickly and professionally that have been resolved. We have also had a few sales/business-related items that Shelley has been responsive to and we are currently closing those out as well. At the end of the day, we love our beautiful new Beazer home in Amira! Keep putting the best people you can in positions to serve your customers and even with a few bumps in the road I think Beazer will continue to find success. ... More

Staci did a excellent job

Even though new rules, regulations, & laws make the process more complex & intense, Jim made smooth paths out of rough patches.

I would recommend all my friends and family to buy a beazer home

From working with Mark in sales, to Marc the builder and his team, to Mike and the Beazer customer care team my experience has been great. This is my first home and everyone took the time to explain everything along the way. I was always aware of where the building process was and what to expect. After move in, the house has been great and everything I wanted. As expected with any new build a few minor things have come up, but they were fixed very quickly. I’m so thankful for this whole team who made my first home purchase as stress free as possible, including moving the closing date so I could be home with family for Christmas. ... More

The whole process was pretty much seamless. There was no hassle even in the initial negotiation and all the way through into closing. Everyone was and has been really professional and helpful, even after closing! I highly recommend the team and the company for your housing needs.

From start to finish, Beazer has helped make our first home purchase a great experience. Not only is the quality of the home excellent, but they're with you, ready to assist and answer questions every step of the way.

I would like to recognize Erin, Laura, Scott and Jace who represent the Beazer Team I was blessed to work with, they were amazing from start to finish. I found each of them to be very knowledgeable in their fields of expertise, always responsive and courteous. I highly recommend the Beazer Home Buying Experience to anyone who is looking to build. This Team knows what their doing, it's a very well organized group. And what’s great, they continue to be just as amazing even after the closing, It's obvious they all take pride in their positions and client satisfaction. Thank you Beazer Team for the beautiful comfortable and safe home, I love it here. ... More

Nice home and excellent service, thank you, Jeff and Shawn. I would recommend Beazer Homes.

So far my experience has been good. Our builder John was awesome as was the Beazer rep we worked with, Jason.

My husband and I were looking for a new construction home in an up and coming central Florida area and our realtor introduced us to a new community building Beazer homes at Park View at the Hills in Minneola. We were instantly impressed with the design of this home and also the sales man Abe. Abe made us feel right at home and had one of a few conversations with us about the area and what was to come in terms of future development. He continued to be easily accessible and friendly throughout the entire home-building process. Abe was instrumental in making sure that we were comfortable to ask any and all questions as we waited months for the home's completion. While Abe was an awesome start to the process, we had the added bonus of having the most amazing foreman overseeing the home build from the very beginning of the building stage to the end. Jeff was everything we could have hoped for throughout this process. He was always friendly, available for any and all questions and concerns, and just an overall fantastic person to work with. We truly consider Jeff a friend because he promised to make this home everything we could hope for and honored that to this very day. We love our new home and while we often hear negative things about the quality of new construction homes today we honestly cannot place Beazer homes in that category. Our Beazer Home experience has been a true pleasure and we cannot offer enough high marks for quality and value. Thank you Jeff and Abe!! ... More

Shawn was very responsive and was great to work with.

Very happy with the experience from start to finish and even after moving in. Everyone on the Beazer team was helpful experienced and overall awesome. Keep up the good work and the wonderful client services

Closing and moving went well. Working with Beazer team is always great, they will listen to our concerns and provide a solution to it. Quality of the house is nice. The only concern I have is Engineered Hardwood flooring easily getting damaged without placing Sofa or bigger items on the floor.

Exceptional service from the sales, design studio, and builder's agents.

I just want to take a moment and highlight the continued partnership we have had with Mark and Wayne since making the move to Ballard Green. They are true professionals and very kind people, they continue to support any need we have in our home big or small, always checking in and advising us of what’s going on with building etc. When it comes to service, the details are what truly matter and Mark and Wayne truly represent Beazer Homes in a tremendously positive way. -Brandon

From our first step onto Sunset Landing until now we have truly been blessed!! The buying process was a great experience! It was pressure free and very honest salespeople. Monica is AWESOME!!! So friendly, bubbly and treated us like family! Always available for any questions or concerns we might have had and addressed them immediately!! The builder,Jeff, was very thorough, attentive and he fulfilled on every promise in a timely manner. He takes an enormous amount of pride in everything he does. He built our house as though it was his! No short cuts or sloppy work! We are truly blessed to have a Beazer home and a Beazer experience!! ... More

I started working with Beazer Homes before the foundation was poured on my new townhome. The sales team, the design showroom group and the project manager were knowledgeable and easy to work with. They answered all my questions, gave me updates throughout the building process, and have addressed the issues after my move in quickly. I would highly recommend working with Beazer Homes.

My entire team at Beazer went over and beyond to ensure that my home was built to the highest standards. The team did an amazing job and I couldn't be happier. Thank you team Beazer.

Overall a great experience. As an out of town buyer I was kept informed every step of the way with weekly videos and calls once construction began. My sales rep. Monica and builder Jeff were awesome to work with and talk to. Happy to know them both.

It was good overall , and folks were very helpful.

Great and smooth experience. I love my home and the quality

Mr Jeff, who does wonderful job, any time and any thing which I need, He was pay attention for, I like him!

I have had an excellent experience with the Beazer team. They responded with minor issues I was having in a timely manner and did what they promised. Very knowledgeable, helpful, and pleasant. A special thanks to Traci for all her help.

The Beazer team at Harbor View was amazing. From the time we visited the model home, till we moved in our home the team was first class. Brad the salesman was first class, he was honest and open about the whole new build process. He made time to answer all our questions. Matt the building manager was on top of the build every step. He knew exactly when things were going to be started and completed. One of the best things about buying a beazer home is the weekly progress call from Matt and Brad. They kept us informed of what was being done each week and what we could expect coming up. I highly recommend the Beazer Harbor View team, if you are looking to build a new home. ... More