Beazer Homes Reviews in Charleston, SC

Our experience was one of zero negotiation. We found a home we fell in love with and it was the last home available in Phase 2 of Jasmine Point. Our home was the Holly model and already built. Upon doing the final blue tape walk through, our real-estate agent found a list of minor fixes that were to be completed before we closed. Now I would like to mention the fact that our closing date was rushed and pushed. We are a military family and were moving here to South Carolina for a permanent duty station change. It was our desire to push the closing date out to accommodate a reporting date, however Beazer refused to move the date at all. They informed us that this was the last home in Phase 2 and they wanted it “off the books.” Moving forward to our closing date, they were unable to make the repairs in the home before the closing date they selected. This was unfortunate, as we now have to make a series of appointments to let different contractors in our home to make the needed repairs. Another inconvenience we experienced was the builder refusing to add a garage door opener. This are very common in new home builds and we felt slighted upon realizing this when a lot of our neighbors say their homes came standard with them. ... More

Our overall experience was good but we did have delays in closing and there were some things that weren't completed on the final walk through. they told us that it would be completed but when we called back to follow up we were told that it would be handled under warranty, which is not what they said on closing day. it took several weeks to get it fixed so I feel like I was getting the runaround. In the future, I would not go to closing until all the punch items were fixed.

We love our home but the building process lacked timely/detailed updates, timeline, and customer service. Mike M. (our designated salesperson) was not very helpful and lacked the customer experience during the process. However, Stephanie Hassell was very informative during the process especially since she was not our delegated sales rep. She went above and beyond just due to her kind nature and personality.

The house is great quality built with great materials. Beazer outsources all their work to local/regional trades so the quality is fantastic. The actual Beazer team is where we hit all the issues. The communication was awful throughout the building process, we often received false updates and our house was delayed 4 months. They are unwilling to push or try to pivot anything. They just say "This is the way it is now". Other family members of mine have used other builders during this same time and they all were completed on-time or early because beazers competitors made pivots.

This was our first home-building experience which made my husband and I extremely excited about the opportunity. Also, extremely nervous as we didn’t know what to expect. It was April of 2021 when we decided to sign up for this adventure. And what an adventure indeed. Everything was "hurry up decide" only to make us wait. This should have been our red flag and should have walked away. Unfortunately, because of the housing market, we didn’t have too many options. We were told on Saturday to hurry and decide by Monday if we wanted to buy the house, or we would have to pay a higher price for the house after Monday afternoon. We were told on Friday to decide on finishes for the house that day without looking at all the options/costs upfront. A final decision was needed by the next Tuesday. Again, not knowing all the options and costs. We were told that the house could be finished by November, but a more accurate date would be December, just to end up being finished by end of March. We were continuously told that new buyers are being told 18 months until closing now. As if that would ease our concerns. Our lease was up in December, and we couldn’t even give our landlord an exact amount of time for an extension. Thankfully they were very understanding and allowed us to extend until March 31st at which point, we were on pins and needles not knowing if closing would happen before that. We did have weekly phone meetings for updates most of which were this is delayed or that will happen this week for a couple of weeks. It was amazing to see how we were told of the drywall walkthrough meeting one day, but the actual meeting didn’t happen until 6 weeks later. Don’t get me wrong, the house is super beautiful – still needs a few items to be completed – very spacious and good quality. Unfortunately, we had more anxiety than enjoyment which is not what you want to experience your first time. If timeframe is not an issue for you, if you have your housing situation settled and no deadline to move out, I recommend Beazer home 100%. If that is not the case, make sure that you understand that a 3-to-4-month delay in the estimated closing time is going to occur. Covid surely didn’t help and the great resignation either. However, I’ve been told by other new build homeowners outside of Beazer that this is not the case for them. Not sure how accurate this info is. But of course, you will pay more, I’m sure. Good luck. We can finally say we are home, and we love it. ... More

I feel the house is qualm. However, the sales experience was terrible. Mistakes in the design of my build causes an over 3 month delay. Also, had a sales person tell me I could walk away, this was after waiting over 5 months.

Middle management cares nothing about the customer. Arrogant and uncaring.

Beaver was great got the house built in a timely manner. Only issue I have is the finishing touches were terrible. Chalking was done, flooring in bathroom bubbling up. Paint finishes not the best.

Overall process was ok but the actual build is not the best quality. A lot of things not done up to expectations. Seems the only thing they were worried about was their 5 star energy rating

Been in the house for almost 2 months and still waiting on issues to get fixed.

I've been in my home for almost 4 month now. There are still things that have not been fixed, and emails go unanswered, promises made to come by with no show, or call, or email. Super disappointing. Buyer beware.

Disappointed with some of the choices taken. Bought a spec home, so we didn't go through the build process with Beazer - but it's clear that the quality of materials and workmanship is basic at best. - Laminate flooring that is fine - except how unlevel it is. - Certain tile and countertop selections that are impossible to keep clean (cheap?). - Doors that are so lightweight that every time the AC shuts off, they vibrate. - A really cool microwave that is built into the cabinets of the island ... except its just the cheap one that has a swing open door - not a drawer ... so you have to get on your knees to see in the microwave! Not functional at all. - An HVAC unit that is installed within 10 feet of where I sleep. - Some plants installed in the wrong sunlight conditions ... they died within 2 weeks of purchase (even though the other plants installed right beside have survived). I know 600k in Mount Pleasant doesn't buy much land, but guess I expected more in the house quality. Neighborhood looks nice and well kept. Staff has always been friendly and responsive. The house details ... lacking. ... More

Some promises was not even kept after they was documented. Hopefully my follow ups will get everything done, but the jury is still out.

Multiple delays in closing for 6 months and still the house isn't completely finished, 2 months after closing. Time will tell if this house was worth the hassle of a new build because I think I got the "rustic" style home with exposed nails, trim that doesn't line up, and splintered ends. Not a good experience.

Delayed process, poor communication, been in home for over a month and there are still repairs that they have not Come back to fix (after telling us they would during final walk through). Can’t trust anything anyone says. So much work falls on you as the home buyer, to hold these people accountable. Doesn’t help having company turnover throughout the process...should’ve known to back out when employees of Beazer were leaving.

Probably one of the worst experiences I have had buying a home. When I inquired on a Friday about purchasing a new build home, I was informed there were no lots in the first phase that would accommodate the house I wanted, but that they would be opening the second phase soon. Surprisingly the next Monday I was told that lots had opened up in Phase 2! The lot I was interested, well, someone else had expressed interest in it to so I needed to hurry. I signed a contract on Tuesday, March 18th and was told construction would start in May and the house would be ready in October. May comes around with no updates. Then June. My real estate broker and I had to repeatedly call to get an update and each time we were told they were waiting on the plat recording and it would be ready in 2 weeks. July, August goes by. Still no updates from Beazer. At least once I had to drive there myself to demand an update. Was told 2 more weeks. I had signed a lease on a apartment that was up for renewal with no idea when we’d even start. I was paying hundreds of dollars each month for storage. Finally in September I get a good news update. No apology. No offer of a small concession for the now 5 month delay and considerable additional expense on my part. Of course now they needed to get the building permits! Construction started in October! The builder was great and kept me informed, but even as we neared there close date I was asked if we could move it! I insisted we kept the original date which was just a few days she of being 1 year since we signed the contract. Meanwhile after a few of us signed contracts, Beazer decided to lower the quality of the additional homes purchased in Phase 2. The homes being constructed now are all vinyl siding and cheap shingles and windows . Not the quality neighborhood I expected when I contracted. There is also no attention to making sure there is a variety of color and home choices. I feel like I live in track housing! ... More

I like my home, but the problem is that my car was damaged by a Beezer subcontractor and Beazer has made no effort to rectify the situation. The repair cost is minimal to the car, it's the principal that Beazer does not accept responsibility for it's subcontractors. Considering this I do not encourage anyone to buy a Beazer home.

We were told we had a contract on one of their homes. On the drive back to the state we live in still was told we had the contract. Get home five hours later and told her we lost the home. Pick a new home explained how we needed to move quickly because we thought we were getting the other home and our current home had sold. They said we would close within two weeks it was a month! This was our worst experience ever purchasing a home and we have done this 11 times.