Beazer Homes Reviews in Myrtle Beach, SC

When deciding to purchase a new build we went with Beazer because the Sales Representative Monika was quick to get back to us and answer any questions we might have. The process was slow and there were delays some due to material shortages others due to personnel and priority to spec homes. We finally were able to close on our home but it was far from quality work. The paint job was terrible with multi shades, random brush strokes, missed spots, and drips. The drywall tape lines show across the ceilings and there are cracks and poor repair work that show. There are holes, dents and dings/chips throughout the house in windowsills, floors, doors and trim. Kitchen and bathroom cabinets are cracked and need replaced. The caulk and grout around sinks and counters was already cracking. The screen porch had pieces that had holes drilled from a prior installation. The concrete has pits, holes, cracks, and marks from shoes and saw blades. The a/c and heat already needed fixed. We could go on but there is just too much to list. We did submit everything to warranty but we were told that process is slower than the building process. It is a disappointment that you spend over 400k on a new house and this is what you get. On a positive note we do love our community and our lot. ... More

Too many miscommunication with loan and builder

There were very many issues we had at closing of our home/ I fully understand all the delays in supply issues and getting permits from county. In the beginning, we were getting weekly updates, keeping us posted on progress of the house. There we many issues we had found upon checking out our house as it was in the building process. We purchased a Camden model with Option B kitchen. It seemed that contractors did not know how to read blueprints. When we signed the contract to purchase, we picked out all our design. options. The signed contract had a linen closet in the 2nd bathroom. Upon checking out the house, the closet was being closed up We brought it to Stacy's attention, and he said there was not a linen closet in 2nd bathroom... We told him to look at the plans. He checked and agreed. This was fixed, but if we hadn't found it, it would have been not put in. Since we had the Option B kitchen, which has an island instead of the peninsula that the standard Camden model has, this option, caused many mix-ups. We discovered that the island in our kitchen did not have electric hook up. We again brought this to Stacy's attention. He said that electric was indeed installed int the island... We asked him to check this out. He did, and agreed that there was no electric hoop up... They would have to dig a ditch in our kitchen floor... I am just happy that we discovered this before the floors were installed. The Option B kitchen has a full walk-in pantry in a different location from the standard Camdem. We came in to discover that we did not have pantry shelves, but instead pantry shelves were installed in the coat closet near the garage entry way. Again, we discovered this and had to bring to Stacy's attention. At some point Stacy was out sick I understand he was very ill; however, things were overlooked. Another check on our house we walked in our master bedroom and the master bath linen closet door was taken out. The house had been painted and looked very nice. The master bath looked great ... On a check we found the linen closet door jamb had been removed. No one we asked knew why the door was taken out and replaced. We were wondering if they had the wrong house... It was put back in. They did not change the hinges, or reverse the door opening... It was mysteriously taken out and replaced. The drywall installers covered up 2 internet cables. and a ceiling light in the kitchen and the ceiling light in the 3rd bedroom closet. CPI came in and put multiple 12-inch holes [ we have photos] in our front bedroom and in our Master, bedroom walls looking for the internet boxes. that he the drywall installers had covered. up. We had sighed a paper with CPI and had a drawing of where the internet boxes were to be installed. After our floors were installed, we came to the house during a rainstorm house to see sliding door was open We closed it, but waster was in the tracks of the sliding door. This was brought to Stacy's attention. This was several weeks prior to closing. We were concerned about the floors. Monday August 8th was the day of our walk through before our Friday August 12 closing. We had several issues that. were addressed. Stacy was not there; he had been out sick several weeks. The morning of our closing, we arrived at 845am for our scheduled 9 am walkthrough. We had a 10 AM closing at the law firm. We were not allowed int the house, because the air test was being done. It did not pass several times Finally, it passed. We got in our house 940 for our 9 am walkthrough. I find it hard to believe that this test was not scheduled before morning of closing. There were several things still not taken care of. Our 2nd bathroom had a hole in the sink. We were told it was a faulty mold, and on the following Tuesday, August 16th the sink would be replaced. The plumber showed up before they removed the faulty sink.... The sink was removed but it was almost 2 weeks before the plumber came back to hook up the plumbing. This was after we spoke with Stacy about it. He had the plumber come right out then The afternoon of our closing, we had a terrible rainstorm with torrential rain. We came back to the house to see water on floors and the sliding door track overflowing. I had towels and paper towels trying to soak up the water. We reached out to Mike who came over and said he would have to send someone over to come to drill the drain plugs. This was an issue that was pointed out several times... We had water on floors. We were informed we have a year if we see any lifting of the flooring There were several broken screens. which since then have been replaced. After making several calls to Beazer, and no one would reach out to us, After a few weeks, a very nice man, Rudy met with us and spent extended time going over all our concerns. He has been taking care of quite a few of our issues. He keeps in touch and responds to us and check to see if the work items have been taken care of. He contacts the contractors. and has them contact to us . He is an asset to Beazer... We feel that after closing on the house no one cares. Beazer has our money. We also feel that there is no quality control to check on completed work, in progr.ess. There are still issues with the painting. Some of the drywall and painting is sloppy. We want to report the workers leaving trash and food all over. We came many times to find containers of rotten food in house, open bags of doughnuts, soda cans fast food sodas, fast food and all the trash. I was often collecting these items from our house and putting in the trash. Even now, after moving in house, we still have trash blowing in our yard and front lawn. from workers food and construction material On the weekends we often see children of workers in houses playing on construction sites This has to be a safety issue.. ... More

It was just shy of a year to get a modest home without upgrades. People have babies in less time. In addition there were other homes labeled as 'quick move-ins' that were started significantly after our home was started, but completed much quicker than ours. Needless to say, not happy! The build quality seems good so far, but time will tell. We did get a THIRD builder during the process and he has been very good and quite possibly the reason we are in our new home now.

The buying process was good but the finishing and walk through was sub par. I believe they rushed to finish and it showed . The painting inside was horrible and even paint spots on the floor. Our builder did not follow up on our walk through concerns. For the price of these houses I expected a much better finished product.

From the beginning of the process, we had a much different experience with Beazer than we had with previous builders. They did what they said they would do when they said they would do it. It was an easy, seamless process. Chris and Jeff communicated with us throughout the building and buying process, and we were thrilled. Prior to closing, we met with someone from Beazer’s customer service, and were impressed with her (I can’t remember her name). Then we closed, and were turned over to Phil. We made our first call to customer service a week or two in for multiple issues, one of which was our air conditioning did not work. Phil contacted us relatively quickly to review the issues we were having. We discovered that there was a bad part in the A/C unit, and the finger pointing began. The contractor said this issue was known, Beazer said they were never aware, and to top it off, someone kept sending the wrong part. Three times. When the correct part finally came, it was discovered during the repair that the siding contractor had punctured a line and there was a leak that had to be fixed. Fixing it required cutting out drywall, so that meant the drywall contractor and painter would need to be scheduled. In speaking with Phil, he advised that WE had to call Beazer to submit another warranty claim for the repair caused by the warranty work that was being done. I was irritated by this - why should I spend my time on this? It was work that had to be done because of the repair work for the warranty item I already submitted. I called Beazer, and was informed that Phil was incorrect - HE could call and add the drywall/paint to our warranty request. When I advised Phil of this, he became very defensive, and copped an “it’s not my job” attitude. This completely turned me off, and I informed my husband that he would need to deal with Phil from then on, because I was done with him. It took over a month to get those initial warranty items fixed, HOURS on the phone, NUMEROUS days of having to sit and wait for contractors who often did not show up or call to let us know they weren’t coming. It was D. R. Horton all over again. Not at all what we were expecting based on our buying/building experience. ... More

Blinds hung incorrectly, sagging in middle. Called to get help with situation, no answer or response. Was told I could get plumbing, electrical, & painting assistance after closing, no response.

We love the home but seems people promise everything as long as we give a great review so they get a bonus then nothing is followed through on.

We had a very smooth process up until closing and the final inspection after the walk through. Some problems in the house cannot be detected until after a person moves in. Ice maker in fridge broken, dishwasher needed new electrical face and had missing parts, no light in microwave.(still not fixed) We had to sign up for the warranty first and wait for someone from Whirlpool to come even though they did not work from the start. Broken drawer, chip in shelf and 2 doors that do not lock all discovered the day after we moved in still have not been fixed. My advice: do not agree to sign off until a few weeks after moving in because you will discover more things you didn't see on the walk thru and they promise to come when you call but never show up. ... More

Nice design. Finished ok. Beezer never finished the punch list we both agreed to and signed .

storage area above garage should be included in price. garage painted should be included. other new housing developments in the area with similar pricing include these.paid for a premium lot but with all the setbacks it's useless. you should tell us the details of the lot before you buy. Quality of house is excellent

I feel that they knew I was moving in and at the last minute just threw stuff together. Have had several issues which some have been taken care of. Had trouble with my water heater and they had the plumber come out. If someone represents a company they should have a card with their name on it. You may know who they are, but I don't. Am not new to moving as we have moved 10 times and built 3 custom homes. Grant it this is not a CUSTOM hone, but it is my home and one I hope to enjoy. You also need to notify homeowners when a water pumping truck is coming and blocking my way for 45 min. I am a heat patient and what if there were an emergency. Communication here is not very good. Could be improved upon. ... More

I think beazer is fine I like my house , I find they are a little lax when it comes to concerns I don’t want to have 20’case #’s would be nice if they showed a bit more concern for the cases at hand

Overall, I love the new home. However, all building and finishing was done with me living in another state. While most things were handled well, the lawn was not - it's green and growing but so uneven it's extremely difficult to mow - it should have been properly leveled prior to sod being put down.

Everything is wonderful and my builder Rick was the best. After closing no one cares about you. My floor not fixed and the easements are being taken care of why would I buy a lot next to water if I didn’t want to see it.

Paid cash and builder fast tracked closing. went for final walk through and had to deal with house cleaners and we did our inspection. wet floors vacuums running. To say the least I was distracted and house was not up to standards. Still getting things handled. BTW the worse interior painting I have ever experienced

The people at Beazer are great to deal with but, unfortunately, getting things done right the first time seems to take a backseat to speed of construction. We are slowing working through issues but still have a lengthy list of items to address as well as the inconvenience of having to wait in 4 hour time-frames for various contractors to remedy items that should have been correct at construction time. While all new construction will have punch list items, this one was much more than expected or necessary. Would definitely recommend close scrutiny at any walk-through opportunities prior to closing. ... More

Waiting for a few things to be taking care of. Some items already done. Still waiting for someone to check the foundation

I must say I do love my house ,but there were things that Iwanted that to me was so simple I did white cabinets in my kitchen but I want to do gray cabinets on the bottom same style cabinet just different color on the bottom,and was told NO we don't do that I also wanted pulls on all the cabinets and was also told NO. There are other things that we were not happy about I should have realized it when I wanted to make a change after we signed contracts when you are spending all this money on a home your building I think you should be able to make it yours, your style and not be told NO !!!

The agent and walkthroughs with the Building Manager were very good and welcoming, but after the closing they don't seem to care about you as much. For example, following up on open items or new issues is not their priority, and then you get handed off to other people. And the Mortgage Cos. they refer you to for discounts on mortgage were difficult to work with. The one we selected not only required lots of repetitive documents and the office staff don't appear to communicate with each other. For ex., the Officer in Charge would say one thing, and the lending staff would require something different, which also delayed our closing. I would not recommend going with one of their preferred companies, despite the discount points, and search for one to your liking. ... More

For the most part I am not unhappy with my new home. I like the floorplan and the neighorhood. However as it is what was listed as a "quick move-in" , and what the builder referred to in a derogatory tone as a "spec home" there are some unfortunate deficiencies. Most glaring is the lack of gutters. I have never seen a house without gutters however I was informed that they aren't required and I would have to add them myself. The tub in the guest bathroom is the smallest and at my best guess the cheapest they could find. It looks deep enough until you step in it and then you realize it just looks a normal depth, the inside is actually very shallow. I have never owned a home without a fireplace, and the presence of one was a major reason I chose this house. I could live with the propane tank they located in the middle of the front yard for a normally functioning fireplace but once again they apparently used the worst and cheapest they could find. The flame must stay so low you barely see it, the fan must be run at a speed that makes it so loud you can't enjoy any ambiance and it really doesn't put out any heat. There is no way to know if the propane is running low, when its gone the fireplace won't work and then you know to refill the tank. And as you might have guessed it didn't even work properly at first and someone had to be sent out to pull an object out of the fan. Finally the master bath walk-in shower doesn't drain properly the result of improper construction. I will say that thus far some other issues when reported have been quickly addressed to my satisfaction. ... More

The purchase was easy given that we relied on our realtor to watch over the build. Our builder rep (Jenny) was great. We love our home, but there are many imperfections that need to be fixed including crooked walls (non-structural), rough spots, sliding door not working, gouges, bumps, and cabinet door alignment. I suppose there are imperfections with all builders, but it was disheartening to see a couple crooked wall edges. Anyway, we were promised that all issues will be fixed in a year when they come to primp the finish work. I understand they are hiring a new builder.

There were some issues left over from closing that have still not been resolved. This is spoiling my overall experience with Beazer which to date was 5star. The warranty call folks are very nice but from there it falls flat. The hand over from the builder to the warranty person has been poor.

Very slow at performing post closing repairs

I would not purchase from beazer especially in harborview I felt pressured into the purchase, they rushed the build to make quotas the automatic garage door opener is hanging off the wall I'm doing more work in a new house than I would of in a previous built home hanging ceiling fans,changing lights blinds, painting. Not a happy customer