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Beazer Homes Reviews in Myrtle Beach, SC
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What Myrtle Beach Homeowners Have to Say About Beazer Homes.
Read all 263 verified reviews from homeowners that built a new home with Beazer Homes in the Myrtle Beach area. Myrtle Beach homeowners have rated Beazer Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Myrtle Beach Area
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Customer Reviews
Quality is Suspect
- Anonymous
- Verified HomeBuyer
- June 22, 2019
- Myrtle Beach, SC
The people at Beazer are great to deal with but, unfortunately, getting things done right the first time seems to take a backseat to speed of construction. We are slowing working through issues but still have a lengthy list of items to address as well as the inconvenience of having to wait in 4 hour time-frames for various contractors to remedy items that should have been correct at construction time. While all new construction will have punch list items, this one was much more than expected or necessary. Would definitely recommend close scrutiny at any walk-through opportunities prior to ...
Beazer Homes responded:
Thank you for your review. We apologize for any issues you have experienced with your new home. We are happy to see that your local warranty representative has reached out to you and your concerns are being addressed. However, if there is ever anything we may assist with in the future please contact the New Home Contact Center at ...
Total Score 3
New House
- Chester G.
- Verified HomeBuyer
- May 18, 2019
- Myrtle Beach, SC
Waiting for a few things to be taking care of. Some items already done. Still waiting for someone to check the foundation
Total Score 3
No
- Donna R.
- Verified HomeBuyer
- February 20, 2019
- Myrtle Beach, SC
I must say I do love my house ,but there were things that Iwanted that to me was so simple I did white cabinets in my kitchen but I want to do gray cabinets on the bottom same style cabinet just different color on the bottom,and was told NO we don't do that I also wanted pulls on all the cabinets and was also told NO. There are other things that we were not happy about I should have realized it when I wanted to make a change after we signed contracts when you are spending all this money on a home your building I think you should be able to make it yours, your style and not be told NO !!!
Total Score 3
Not all it should be...
- Kurt C.
- Verified HomeBuyer
- January 09, 2019
- Myrtle Beach, SC
The agent and walkthroughs with the Building Manager were very good and welcoming, but after the closing they don't seem to care about you as much. For example, following up on open items or new issues is not their priority, and then you get handed off to other people. And the Mortgage Cos. they refer you to for discounts on mortgage were difficult to work with. The one we selected not only required lots of repetitive documents and the office staff don't appear to communicate with each other. For ex., the Officer in Charge would say one thing, and the lending staff would require something ...
Total Score 3
Be careful with "quick move-ins"
- Anonymous
- Verified HomeBuyer
- November 21, 2018
- Myrtle Beach, SC
For the most part I am not unhappy with my new home. I like the floorplan and the neighorhood. However as it is what was listed as a "quick move-in" , and what the builder referred to in a derogatory tone as a "spec home" there are some unfortunate deficiencies. Most glaring is the lack of gutters. I have never seen a house without gutters however I was informed that they aren't required and I would have to add them myself. The tub in the guest bathroom is the smallest and at my best guess the cheapest they could find. It looks deep enough until you step in it and then you realize it ...
Total Score 3
Remote Home Purchase
- Lois F.
- Verified HomeBuyer
- November 13, 2018
- Myrtle Beach, SC
The purchase was easy given that we relied on our realtor to watch over the build. Our builder rep (Jenny) was great. We love our home, but there are many imperfections that need to be fixed including crooked walls (non-structural), rough spots, sliding door not working, gouges, bumps, and cabinet door alignment. I suppose there are imperfections with all builders, but it was disheartening to see a couple crooked wall edges. Anyway, we were promised that all issues will be fixed in a year when they come to primp the finish work. I understand they are hiring a new builder.
Total Score 3
Too long to finish that last 1%
- Timothy L.
- Verified HomeBuyer
- November 13, 2018
- Myrtle Beach, SC
There were some issues left over from closing that have still not been resolved. This is spoiling my overall experience with Beazer which to date was 5star. The warranty call folks are very nice but from there it falls flat. The hand over from the builder to the warranty person has been poor.
Total Score 3
Slow
- Anonymous
- Verified HomeBuyer
- November 01, 2018
- Myrtle Beach, SC
Very slow at performing post closing repairs
Total Score 3
Not happy
- James I.
- Verified HomeBuyer
- November 11, 2024
- Myrtle Beach, SC
I would not purchase from beazer especially in harborview I felt pressured into the purchase, they rushed the build to make quotas the automatic garage door opener is hanging off the wall I'm doing more work in a new house than I would of in a previous built home hanging ceiling fans,changing lights blinds, painting. Not a happy customer
Beazer Homes responded:
The number one priority for everyone at Beazer Homes is delivering a well-built, energy-efficient home designed for comfort and what's ahead. Having a partner in the new home journey is paramount to success, and we all apologize if at any time you did not feel supported, James. My name is Manny, I work with the Myrtle Beach team, and I assure you we are here for you and take your feedback to heart. I am happy to see you have recently reported the items outlined in your review to our warranty team and they are actively being addressed. I also encourage you to reach out to us at 888.623.2936, with any questions or concerns in the future. While no experience is perfect, we appreciate you taking the time to help us strengthen our relationship now and for the years to come. - Manny ...
Total Score 2
House a month late and not ready even then
- Chad C.
- Verified HomeBuyer
- October 10, 2024
- Surfside Beach, SC
House was supposedly finished a month after the initial closing date. While we were doing the final walk through, the house was still being worked on but we had to close that day. We were told not to worry because there was a warranty. Then after closing we were told that the defects, such as scratched cabinets, paint drippings or any other defect isnt covered unless they were on the pre closing list. Carpet strips weren’t installed correctly, which resulted in cutting our feet and we were told to repair it.
Beazer Homes responded:
Thank you, Chad. Your experience is extremely important to me and the Myrtle Beach Division, and it will help us to continue improving the experience for all our homeowners. My name is Manny, and I am the Corporate Advocate overseeing our Myrtle Beach Division. I have discussed your concerns with our local leadership team, and we are actively working to address these matters for you. Your satisfaction is my priority, and I am only a call away if you need me at 888-623-2937. ...
Total Score 2
Repairs still not completed
- Susan D.
- Verified HomeBuyer
- September 12, 2023
- Surfside Beach, SC
It appears that all work is being done on homes nearing settlement and not the ones -ours especially-that have settled We’re lucky if we get 1-2 repairs done a week All the repairs are holding up us getting settled into our home—all we get are promises promise s
Beazer Homes responded:
Susan, we would like to extend our gratitude for bringing this matter to our attention. At Beazer Homes, we strive to maintain the highest standards of customer care. We are sorry to hear that we did not meet your expectations and would like to discuss this matter further with you. Please don't hesitate to contact our New Home Contact Center at (888) 623-2937. Your feedback is highly valued, and we look forward to the opportunity to work with you. - Jordyn ...
Total Score 2
Awful!
- Louis N K.
- Verified HomeBuyer
- April 18, 2023
- Little River, SC
Wow, Where do I begin. My wife and I were told by Beazer after purchasing the house to mark areas with painters tape so those areas can be repaired. My wife and I spent 3 hours- TWICE applying tape. After they attempted to make repairs-over half of the issues were not addressed as the tape was still all over the house. We had work order set up through Beazer for a carpenter and an electrician. They both came by and both indicated that the order they received had one or two items on it- not the 5-6 we told Beazer about. The electrician was able to spend the extra time to fix our ...
Beazer Homes responded:
Louis, thank you for sharing this bit of feedback with us. We're sorry to hear that your experience has not met your expectations. While we strive to ensure that every home is perfect upon closing, we understand that some items may require a little extra care. We're thrilled to see that your local customer care team has been able to work with you on your reported concerns. We encourage you to reach out to our New Home Contact Center with any questions you may have. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new Beazer home. - Roland ...
Total Score 2
Mike
- Michael H.
- Verified HomeBuyer
- January 19, 2023
- Myrtle Beach, SC
Below average on just about everything.
Beazer Homes responded:
Thank you for your feedback, Mike. We're sorry to hear that your new home did not meet your expectations. We'd love to see what kind of concerns that you have. We encourage you to reach out to our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new home. - Roland ...
Total Score 2
Disappointed with interior work
- Margaret M.
- Verified HomeBuyer
- November 07, 2022
- Surfside Beach, SC
We’ve been in the house for 3 months. We’re disappointed with the interior finishing construction on the inside. We’ve had quite a few major problems. The master bathroom has cracked sink and shower needs major work. Our roof leaked during a storm, cold are coming through the vents in master bedroom and microwave. Finished trim work is poor. Had to replace the stove-fire hazard. That’s just a few. It’s under warranty but no one has come over to fix those listed above for a month. Contractor told us to wait about 6 months to see if the roof leaks again. Extremely disappointed!
Total Score 2
The extremely poor workmanship on a house I spent alot of money on
- Michael M.
- Verified HomeBuyer
- December 03, 2021
- Surfside Beach, SC
I am upset with the poor workmanship on many aspect of our finished product. From scratches and poorly working windows to uneven walls and crooked counter areas that make drawer lopsided and warranty responsiveness lacking for real issues.
Beazer Homes responded:
Thank you for bringing this to us our attention, Michael. We want all of our homeowners to be happy with the quality of their homes and appreciate you giving us the opportunity to help. It was a pleasure speaking with you today about your concerns and we are working with your local warranty team to address them. Please feel free to contact us at the New Home Contact Center should anything else come up. We can be reached at (888) 623-2937 or nhcc@beazer.com. - Joanna ...
Total Score 2
Poor communication, false promises.
- Anonymous
- Verified HomeBuyer
- November 12, 2020
- Myrtle Beach, SC
Pay attention to detail, guidelines, and false promises. The builder will contact the buyer constantly trying to get good marks on an after-closing survey in order to advance in the company and/or receive a bonus. After the survey was submitted, the builder has yet to complete prior promises. Multiple complaints from this new development regarding backyard fencing parameters and guidelines, we have been told three different fence lines at different instances. Basically all of the homes already built have lot drainage issues, some much worse than others. We have been told the gated entrances ...
Beazer Homes responded:
We are so sorry to hear your experience has not been a great one and would love to help you in addressing your concerns. Please contact our New Home Contact Center at 888.623.2937 or via email at nhcc@beazer.com. From there we will be able to ensure all the concerns you have outlined are addressed thoroughly and in a timely manner. - Megan ...
Total Score 2
Beazer Homes - Many good features with the house but also many deficiencies.
- Nathaniel H.
- Verified HomeBuyer
- November 04, 2020
- Myrtle Beach, SC
Many good features with the house but also many deficiencies. Toilets had the bowl 14-1/2 inches off the floor which does not meet the ADA minimum limits. Like sitting on the floor. We had to replace the toilets. Salesman showed us the shower we were getting in the sample house. Well it was deficient and we had to replace the shower head system. Salesman said just because it was in the sample home doesn't mean we would get the features. The alarm company always puts a module in the master bedroom. Our bedroom doesn't have a phone line. All ventilation outlets and return air filter are the ...
Beazer Homes responded:
Nathaniel, we are very sorry to hear about your experience and any miscommunication on our part. What you have described is not the home buying journey we hope to provide our homeowners. A Customer Advocate will be reaching out to you to help with any clarification needed and to ensure that your concerns are appropriately addressed. - Daniela ...
Total Score 2
Not a New Happy Homeowner
- Carla C.
- Verified HomeBuyer
- November 01, 2019
- Myrtle Beach, SC
Censullo Home Warranty Check List Carla will be sending in the Warranty Requests, directly to Beazer I will be contacting you directly on when they will be completed 1. Garage Door Panel - Open They are coming today 11/1/2019 2. 3 Kitchen Draws - Open They are coming on 11/6/2019 3. Bathroom Wall Painting - Open They are coming on 11/6/2019 4. Driveway - Open Waiting for a date to start repairs 5. Irrigation System - Open We have a cracked Sprinkler Head/ Cap Warranty Request sent in on 10/29/2019, to have it fixed and to have all Sprinkler Heads/ Caps looked at 6. Home Siding - ...
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty requests submitted to us, are being addressed. Please know we are always here to help. Should you have any questions or concerns, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
Dissappointed
- Samuel P.
- Verified HomeBuyer
- January 16, 2019
- Myrtle Beach, SC
Very poor quality workmanship. Seems to be a crew of day laborers changing weekly. Inferior wood trim, drywall finishing, door hanging, finish work.and on and on. Have called many things in to fix already, and more to come. Sound proofing is non existent, you can hear from one end of the home to the other. This home is on par of a Walmart purchase. And I bought two units, having similar issues in both. I thought with the Beazer name and paying over 200k I would have a decent product. I bought the home from out of state and was not able to check on building progress. I don't know how some of ...
Beazer Homes responded:
We are so sorry for any disappointment with your new home. We truly appreciate you sharing your experience with us. We have reviewed all warranty requests you have submitted and we do show all have been reviewed and addressed by your local warranty representative. If there is any issue you are currently experiencing please do not hesitate to report this to the New Home Contact Center at ...
Total Score 2
turned out to be a crap builder
- Michael S.
- Verified HomeBuyer
- November 07, 2024
- Little River, SC
does not honor warranty work seems bunch of us have tickets submitted no work being done at all .Dont know how they passed code enforcment on building as they break most of the rules .Rush job to build house concrete suppose to set for 30 days to get to 75% cure there building on them in 4 days concrete cracks all around neighbor hood . Get the run around by warrenty people .
Beazer Homes responded:
Mr. Storms, you chose to buy your home from Beazer and that means the world to all of us. The fact that your experience didn’t meet the high standard of satisfaction we strive to provide at Beazer Homes is disheartening to read. We stand behind our company's core values and providing an amazing new home-buying experience for our homeowners is at the top of that list. I can assure you that the Myrtle Beach team is dedicated to doing what is best for our homeowners and completing warranty work in a timely, efficient, and accurate manner is a top priority for all of us. I encourage you to reach out to our New Home Contact Center at 888-623-2937 so we can discuss your concerns further and work toward a resolution. - Manny ...
Total Score 1
I should of bought a DR Horton
- Joseph S.
- Verified HomeBuyer
- June 06, 2023
- Myrtle Beach, SC
I would of gotten the same poor craftsmanship but saved 200k if bought a dr horton or Lennar. Beazer does not care about the customer there method is to make it so miserable for them to fix stuff you give up ask any of my neighbors
Beazer Homes responded:
Thank you for bringing this to our attention, Joseph. We would like to extend a helping hand regarding your concerns. For us to provide the best assistance, please reach out to the New Home Contact Center at (888) 623-2937 so we can discuss this matter with you in further detail. We look forward to working with you. - Jordyn ...
Total Score 1
Late closing date
- Emil L.
- Verified HomeBuyer
- February 23, 2023
- Myrtle Beach, SC
We purchased a spec house that was approx. 70% completed and signed contract in early August. At that time the estimated completion date was on or about November 1. Based on this date we contracted the sale of our current residence with a closing date of December 1st which based on buyer mortgage commiments we excuted on such date. As December approached I could not get a firm closing date and closing finally took place on December 27. This delayed essentially left us homeless and necessitated a double move, rental of storage facitilites, and renting a place to live for the ...
Beazer Homes responded:
Thank you for sharing your experience with us, Emil. We apologize for any inconvenience especially during the holiday season and we appreciate your understanding that closing dates are an estimate. We're happy to see that your team was able to get you moved in shortly after your estimated move-in date and are quickly addressing closing touchups. We encourage you to reach out to our New Home Contact Center with any questions you may have. We're happy to help in any way we can. Wishing you the best in your new home out at The Shores at Surfside. - Roland ...
Total Score 1
AVOID AVOID AVOID
- Radu R.
- Verified HomeBuyer
- February 09, 2023
- Myrtle Beach, SC
from my experience AVOID this company or I give you 99% that you will regret...you will hear a lot of promises but I'm telling you from my experience everything is bad and nobody will care about the quality..... nothing is level in the house the house is very bad painted inside all the updates that I pay extra a lot of money are f... u!!! Each problem that you will mark before to by the house they will just try to escape or they will fix only for the eye to look so so but trust me only after couple of days all the bad job that they do will pump back...Again from my experience Try to AVOID or ...
Beazer Homes responded:
We are sorry to hear you have been dissatisfied with your new home, Radu. Our teams are dedicated to providing quality homes for every customer. Upon review of your account, we do not show that you've submitted any warranty requests. We highly encourage you to reach out to our New Home Contact Center with any concerns you may have so that we may better assist. We can be reached at (888) 623-2937 or via email at nhcc@beazer.com. We look forward to hearing from you. - Roland ...
Total Score 1
No Attention to Detail, poor workmanship, overall bad quality
- Rosalie R.
- Verified HomeBuyer
- December 28, 2022
- Myrtle Beach, SC
No Quality Control. Bay window has uneven spacing across and uneven height. Closet supposed to be in hall was in bathroom. Toilet does not have a seat that fits. Screen room is constructed so poorly an alligator could get in. Today at 7:30 am there was banging on my house. Without notice they decided to fix the wrong facades they originally put on the building. And using my electric. Constant water and mud running down the street and a lump of dirt in the middle of my driveway. I guess that was payback for my complaining. That’s only some of it. BUYER BEWARE. They are an inferior ...
Beazer Homes responded:
At Beazer Homes, we pride ourselves on delivering a quality home, backed by our nine generations of experience. We never want to hear this type of feedback from our homeowners and we apologize that your experience did not meet your expectations, Rosalie. We do show that you have contacted the Corporate Office and are happy to see you are already actively working with a member of the team. If there is ever anything we may assist with in the future, we encourage you to contact us. You can reach our New Home Contact Center at (888) 623-2937. Again, we apologize that the new home journey was not as you planned but we are thrilled to welcome you home and look forward to our continued partnership. - Megan ...
Total Score 1
Poor poor quality
- Anonymous
- Verified HomeBuyer
- December 13, 2022
- Myrtle Beach, SC
Sure a poor quality builder So many issues with the house The cosmetic appearance is like a preschool project Water leaks, no heat, doors wrong, broken trim, terrible paint jobs…and that’s just the beginning Don’t buy a house from Beazer The construction manager on site was useless, I wouldn’t have him build a dog house
Beazer Homes responded:
We appreciate you taking the time to submit your feedback, Steven. We have looked into your home account history and are happy to see that the local team has been working with you to resolve your concerns. We will be here in the future as well, should you have any questions or concerns. Call the New Home Contact Center at (888) 623-2937 or send them an email to nhcc@beazer.com. Thank you again and happy holidays! - Megan ...
Total Score 1
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