Beazer Homes Reviews in Myrtle Beach, SC

Had enjoyed the whole process from agent to building supervisor. Everything went very well no complaints whatsoever

Overall they did a great job, only dislike it the paint that the painter use, not the best quality.

James was very professional and took the time needed to make sure we had all our questions answered. He seemed very proud of the homes he was in charge of. Our second visit was with Bob. Bob replaced James who had left the Company. He also was great. Our best contact person was Melissa. She was our Beazer representative. We can't say enough good about Melissa. Beazer is very lucky to have someone of her caliber representing them. Overall, not a bad house. A few bugs to iron out but nothing that can't be corrected.

Ha e had better. Time will show quality. Appliance are low grade, and they would not install a thing that we were bringing, so we had to have them Uninstaller and ours installed at a very high cost to us. Garage is WAY to small for folks who have anything but compacts. No 3 car option. HOA is the worse in the nation. 8x10 shed requirement is pathetic. Fence requirement is pathetic. Landscaping leaves a lot to be desired. NOBODY plants a Crape Myrtle next to a house. The will destroy a foundation with their roots and get huge in a couple of years. Love the house, but builders should work with the customer to fulfill their desires, not the contractor desires. ... More

The process of meeting with Brad, Kelly and Lonnie and discussing plans, options, warranty were fine. The constuction phase was so so. The final stage was not so good, the building supervisor Lonnie failed in so many ways, he didn't schedule a cleaning crew his boss did it on her time off. The painting marginal at best the paint just peels off the winow casing LITERRALLY in hunks. Concrete worse I've ever seen looks like the floating and finish was done with a garden rake.There is a reason they only allow 4 visits, so you don't see the lack of professionalism and craftsmanship.

The home building experience was good. Great communication. The HOA, which is still controlled by Beazer, is awful. Poor communication. Long wait for approval. Still not approved. If I'd known it would be so bad, I would reconsider purchasing in Beazer Harborview.

I like our new home with the exception of a couple issues. Main issue I have is with the Heat system or it could be Duck work, either way unit with master bedroom in back does not get the air flow need to properly heat the bedroom in winter without turning up the thermostat. Gas bill higher than you would think for such an efficient unit as stated to us. Did not like the Gas Stove, was not given an option of Electric.

Project manager was not helpful with any of my concerns

Customer Service fell off drastically the last 6 too 8 weeks before closing. The change of assignment to Beazer staff did not provide the Customer Service we expected. It also affected the quality of work on the home.

I have found the experience frustrating. I was rushed to close and had issuers that needed to be fixed and addressed that I am still dealing with. I have to call repeatedly to get a response. When we met I got reassured things would be addressed and fixed but it’s been 11 days and I have heard nothing. I do not feel comfortable so far. Maybe it will improve but I would not close until things are done right.

Be aware of verbal commitments. Not in writing, they will not back it up.

When deciding to purchase a new build we went with Beazer because the Sales Representative Monika was quick to get back to us and answer any questions we might have. The process was slow and there were delays some due to material shortages others due to personnel and priority to spec homes. We finally were able to close on our home but it was far from quality work. The paint job was terrible with multi shades, random brush strokes, missed spots, and drips. The drywall tape lines show across the ceilings and there are cracks and poor repair work that show. There are holes, dents and dings/chips throughout the house in windowsills, floors, doors and trim. Kitchen and bathroom cabinets are cracked and need replaced. The caulk and grout around sinks and counters was already cracking. The screen porch had pieces that had holes drilled from a prior installation. The concrete has pits, holes, cracks, and marks from shoes and saw blades. The a/c and heat already needed fixed. We could go on but there is just too much to list. We did submit everything to warranty but we were told that process is slower than the building process. It is a disappointment that you spend over 400k on a new house and this is what you get. On a positive note we do love our community and our lot. ... More

Too many miscommunication with loan and builder

There were very many issues we had at closing of our home/ I fully understand all the delays in supply issues and getting permits from county. In the beginning, we were getting weekly updates, keeping us posted on progress of the house. There we many issues we had found upon checking out our house as it was in the building process. We purchased a Camden model with Option B kitchen. It seemed that contractors did not know how to read blueprints. When we signed the contract to purchase, we picked out all our design. options. The signed contract had a linen closet in the 2nd bathroom. Upon checking out the house, the closet was being closed up We brought it to Stacy's attention, and he said there was not a linen closet in 2nd bathroom... We told him to look at the plans. He checked and agreed. This was fixed, but if we hadn't found it, it would have been not put in. Since we had the Option B kitchen, which has an island instead of the peninsula that the standard Camden model has, this option, caused many mix-ups. We discovered that the island in our kitchen did not have electric hook up. We again brought this to Stacy's attention. He said that electric was indeed installed int the island... We asked him to check this out. He did, and agreed that there was no electric hoop up... They would have to dig a ditch in our kitchen floor... I am just happy that we discovered this before the floors were installed. The Option B kitchen has a full walk-in pantry in a different location from the standard Camdem. We came in to discover that we did not have pantry shelves, but instead pantry shelves were installed in the coat closet near the garage entry way. Again, we discovered this and had to bring to Stacy's attention. At some point Stacy was out sick I understand he was very ill; however, things were overlooked. Another check on our house we walked in our master bedroom and the master bath linen closet door was taken out. The house had been painted and looked very nice. The master bath looked great ... On a check we found the linen closet door jamb had been removed. No one we asked knew why the door was taken out and replaced. We were wondering if they had the wrong house... It was put back in. They did not change the hinges, or reverse the door opening... It was mysteriously taken out and replaced. The drywall installers covered up 2 internet cables. and a ceiling light in the kitchen and the ceiling light in the 3rd bedroom closet. CPI came in and put multiple 12-inch holes [ we have photos] in our front bedroom and in our Master, bedroom walls looking for the internet boxes. that he the drywall installers had covered. up. We had sighed a paper with CPI and had a drawing of where the internet boxes were to be installed. After our floors were installed, we came to the house during a rainstorm house to see sliding door was open We closed it, but waster was in the tracks of the sliding door. This was brought to Stacy's attention. This was several weeks prior to closing. We were concerned about the floors. Monday August 8th was the day of our walk through before our Friday August 12 closing. We had several issues that. were addressed. Stacy was not there; he had been out sick several weeks. The morning of our closing, we arrived at 845am for our scheduled 9 am walkthrough. We had a 10 AM closing at the law firm. We were not allowed int the house, because the air test was being done. It did not pass several times Finally, it passed. We got in our house 940 for our 9 am walkthrough. I find it hard to believe that this test was not scheduled before morning of closing. There were several things still not taken care of. Our 2nd bathroom had a hole in the sink. We were told it was a faulty mold, and on the following Tuesday, August 16th the sink would be replaced. The plumber showed up before they removed the faulty sink.... The sink was removed but it was almost 2 weeks before the plumber came back to hook up the plumbing. This was after we spoke with Stacy about it. He had the plumber come right out then The afternoon of our closing, we had a terrible rainstorm with torrential rain. We came back to the house to see water on floors and the sliding door track overflowing. I had towels and paper towels trying to soak up the water. We reached out to Mike who came over and said he would have to send someone over to come to drill the drain plugs. This was an issue that was pointed out several times... We had water on floors. We were informed we have a year if we see any lifting of the flooring There were several broken screens. which since then have been replaced. After making several calls to Beazer, and no one would reach out to us, After a few weeks, a very nice man, Rudy met with us and spent extended time going over all our concerns. He has been taking care of quite a few of our issues. He keeps in touch and responds to us and check to see if the work items have been taken care of. He contacts the contractors. and has them contact to us . He is an asset to Beazer... We feel that after closing on the house no one cares. Beazer has our money. We also feel that there is no quality control to check on completed work, in progr.ess. There are still issues with the painting. Some of the drywall and painting is sloppy. We want to report the workers leaving trash and food all over. We came many times to find containers of rotten food in house, open bags of doughnuts, soda cans fast food sodas, fast food and all the trash. I was often collecting these items from our house and putting in the trash. Even now, after moving in house, we still have trash blowing in our yard and front lawn. from workers food and construction material On the weekends we often see children of workers in houses playing on construction sites This has to be a safety issue.. ... More

It was just shy of a year to get a modest home without upgrades. People have babies in less time. In addition there were other homes labeled as 'quick move-ins' that were started significantly after our home was started, but completed much quicker than ours. Needless to say, not happy! The build quality seems good so far, but time will tell. We did get a THIRD builder during the process and he has been very good and quite possibly the reason we are in our new home now.

The buying process was good but the finishing and walk through was sub par. I believe they rushed to finish and it showed . The painting inside was horrible and even paint spots on the floor. Our builder did not follow up on our walk through concerns. For the price of these houses I expected a much better finished product.

From the beginning of the process, we had a much different experience with Beazer than we had with previous builders. They did what they said they would do when they said they would do it. It was an easy, seamless process. Chris and Jeff communicated with us throughout the building and buying process, and we were thrilled. Prior to closing, we met with someone from Beazer’s customer service, and were impressed with her (I can’t remember her name). Then we closed, and were turned over to Phil. We made our first call to customer service a week or two in for multiple issues, one of which was our air conditioning did not work. Phil contacted us relatively quickly to review the issues we were having. We discovered that there was a bad part in the A/C unit, and the finger pointing began. The contractor said this issue was known, Beazer said they were never aware, and to top it off, someone kept sending the wrong part. Three times. When the correct part finally came, it was discovered during the repair that the siding contractor had punctured a line and there was a leak that had to be fixed. Fixing it required cutting out drywall, so that meant the drywall contractor and painter would need to be scheduled. In speaking with Phil, he advised that WE had to call Beazer to submit another warranty claim for the repair caused by the warranty work that was being done. I was irritated by this - why should I spend my time on this? It was work that had to be done because of the repair work for the warranty item I already submitted. I called Beazer, and was informed that Phil was incorrect - HE could call and add the drywall/paint to our warranty request. When I advised Phil of this, he became very defensive, and copped an “it’s not my job” attitude. This completely turned me off, and I informed my husband that he would need to deal with Phil from then on, because I was done with him. It took over a month to get those initial warranty items fixed, HOURS on the phone, NUMEROUS days of having to sit and wait for contractors who often did not show up or call to let us know they weren’t coming. It was D. R. Horton all over again. Not at all what we were expecting based on our buying/building experience. ... More

I would not purchase from beazer especially in harborview I felt pressured into the purchase, they rushed the build to make quotas the automatic garage door opener is hanging off the wall I'm doing more work in a new house than I would of in a previous built home hanging ceiling fans,changing lights blinds, painting. Not a happy customer

House was supposedly finished a month after the initial closing date. While we were doing the final walk through, the house was still being worked on but we had to close that day. We were told not to worry because there was a warranty. Then after closing we were told that the defects, such as scratched cabinets, paint drippings or any other defect isnt covered unless they were on the pre closing list. Carpet strips weren’t installed correctly, which resulted in cutting our feet and we were told to repair it.

It appears that all work is being done on homes nearing settlement and not the ones -ours especially-that have settled We’re lucky if we get 1-2 repairs done a week All the repairs are holding up us getting settled into our home—all we get are promises promise s

Wow, Where do I begin. My wife and I were told by Beazer after purchasing the house to mark areas with painters tape so those areas can be repaired. My wife and I spent 3 hours- TWICE applying tape. After they attempted to make repairs-over half of the issues were not addressed as the tape was still all over the house. We had work order set up through Beazer for a carpenter and an electrician. They both came by and both indicated that the order they received had one or two items on it- not the 5-6 we told Beazer about. The electrician was able to spend the extra time to fix our issue, but the carpenter was dumbfounded and told me he would have to come back to make a list of supplies needed and then come back again to do the work. This has yet to happen. There are exterior siding issues, molding and paint issues though out the house, countertop issues in both bathrooms, etc. We live 12 hours away and have notified Beazer weeks in advance when we will be in the area to try and set up the repairs. We are going down next Wednesday, and all we have is that a Beazer rep will be there at 9 am Thursday to discuss the painting issues. We have had the house for 2 months, and this will be our 3rd trip and we only have the electrical work to show for it - and that would not have been completed but for the fact that we were there to make sure it was done completely. This has been a nightmare for my wife and I. We would not have bought this house if we knew how difficult the repairs would be and that we would have to babysit the contractors to make sure the repairs were done properly. ... More

Below average on just about everything.

We’ve been in the house for 3 months. We’re disappointed with the interior finishing construction on the inside. We’ve had quite a few major problems. The master bathroom has cracked sink and shower needs major work. Our roof leaked during a storm, cold are coming through the vents in master bedroom and microwave. Finished trim work is poor. Had to replace the stove-fire hazard. That’s just a few. It’s under warranty but no one has come over to fix those listed above for a month. Contractor told us to wait about 6 months to see if the roof leaks again. Extremely disappointed!

I am upset with the poor workmanship on many aspect of our finished product. From scratches and poorly working windows to uneven walls and crooked counter areas that make drawer lopsided and warranty responsiveness lacking for real issues.

Pay attention to detail, guidelines, and false promises. The builder will contact the buyer constantly trying to get good marks on an after-closing survey in order to advance in the company and/or receive a bonus. After the survey was submitted, the builder has yet to complete prior promises. Multiple complaints from this new development regarding backyard fencing parameters and guidelines, we have been told three different fence lines at different instances. Basically all of the homes already built have lot drainage issues, some much worse than others. We have been told the gated entrances are "coming soon" for months now. The overall concept of Harborview sounds great, the houses look great. Hoping things turn around for this new development. ... More