Beazer Homes Reviews in Nashville, TN

We enjoyed the process overall. There were a few things we think should be addressed but overall the experience was great. Our sales rep was very patient with us and she always answered our questions in a timely manner. She was totally professional at all times.

Justin was and continues to provide me with great information and customer service. The on-site crew consisting of Marc, Mike and Cynthia are always available to listen to my concerns and make suggestions. I am very pleased with the overall construction of my home.

Beazer was great to work with before, during, and after the sale. I feel like they really care about me, my happiness, and the home they built for me.

i think beazer homes should also concentrate on the inner quality along with house outer quality.

It has been a terrible struggle for us. The design center failed us in selections and relaying them to the builder. We had 3 leaks in the roof before CO. The brick was wrong color, a urine yellow stain ran through it. The factory said it was a defect in the brick coloring. The company was forced to paint the brick. The painting and trim work is less than mediocre. The cement work is horrible. The fireplace stone work had to be redone over and over again. Toilet were not centered( instead of a 12 to six placing , they were a 1-7position. There is little plumb, squared or level. Work was done with little pride/well. The supervisors kept telling us this wasn’t a custom home and all they cared only about the energy rating. I honestly can never recommend this builder. The only saving grace for us has been the warranty supervisor. He is now having most our interior doors replaced due to defects as well as any other problems that may exists due to poor workmanship and poor quality materials(Our upstairs floors are now creaking after being here 6 weeks). We have fully documented the many problems. Like I said, if you are looking for a quiet, clean neighborhood or well built home look elsewhere. ... More

Though we love the space and design of our home, the build, materials and contractors used are less than sub par. The builder doesn’t focus on customer satisfaction rather throwing the houses up and getting them sold to move on to the next. There isn’t one family I’ve spoken to in our new neighborhood who hasn’t had some sort of issue before and after closing. They have one person working all complaints after the closing period so nothing gets resolved quickly. Buyer beware if you go the Beazer route and I’m actually being nice!

The service throughout our buying and building experience was off the charts. Thank you Justin and Jerry!

You are so great and helpful. I love all the team. They are doing a great job and they are friendly special Chris and Jennifer

Beazer Homes has a great model and are very responsive every step of the way for the purchase of your home. The homes themselves are excellent quality and follow up maintenance to fix any issues has been consistent & just as high of quality.

I love everything very very helpful thank you so much

Hello. My new home is great. I really like living in TN. Marc is awesome and the best project manager. Thanks to him, he checks to make sure all is good. Highly recommend him and commend him for his good work. Thank you.

The buying and building of our new home was seamless. The experience with Beazer was exceptional. Hayley and Janssen did an great job of communicating and keeping us up to date on progress with our home. I would highly recommend Beazer to anyone looking at building or purchasing a new home.

Working with Beazer Homes was great , the best part was how they made you feel included, from the Kick off meeting to the final work through, they explained everything in the home as they were completing it. Working with Bobby and Brett was great, they were always there when we had any questions. Great Experience!

I had a wonderful experience with Beazer. The construction process went smoothly. Janssen provided weekly updates and completed my new home by the date promised. Even after delivery, it is still apparent that Janssen and his team are committed to making sure I am a happy homeowner.

The entire team was great from start to finish!

the house is great!! would like to buy my next house with them!!

I love my home and am so glad that I chose Beazer. However, make sure they have fixed and/or replaced all of the items on your final walkthrough list before you proceed to closing. Otherwise, you might be like me waiting 3+ months for them to make those fixes.

I have lived in my house for two months and had the sewer pipes back up twice. This last time the sewage backed up into my two downstairs bath tubs. It also overflowed into my garden in the front yard. Totally unacceptable and a health hazard. Beazer sent a plumber out twice to clean out the pipes. There is only one person living in the house and I work six days a week. The plumber has said to me twice the line needs to have a camera put in it to see what is blocking it. Don't be fooled by the response letter you will get from them stating that they will be InTouch with you in two days that never happens. In between my sewer issues I notice my flood light was out on the front side of the house. So I get my ladder out to change the light bulb. I unscrew the light bulb and water starts to poor out of the flood light fixture. I look at the fixture and could see it was not installed correctly. So I call the Senior Customer Care Professional and they send someone to fix this issue. The person who comes to the house just turns the fixture around. They don't think to check the fixture that maybe it shorted out with all of the water in there. I call the Senior Customer Care person again and he tells me to call the warranty department. I call them make a report and I get the same stupid letter stating some one will contact me in two days. We are going on two weeks and i still have not heard from anyone. Lets talk about the HOA. I have lived all over the country and have belonged to many HOA's. I have also gotten the information on the HOA's at closing of all of my homes that i have purchased. I have been in this house for two months and have not heard from anyone. Just to get the pool fob to and act of congress. If you look at the communities Facebook page everyone is talking about it. From reading on the page it turns out that they switch companies managing the HOA and no one knows about it. You would think information would be sent out to the home owners letting them know what is going on. Needless to say this experience in the Waverly has been a big disappointment. ... More

The purchase-to-move-in process was seamless. The quality of the home is top-notch, offering great value for the price. The builder's team was professional, kept their promises, and was always prompt in their responses. We worked closely with Janssen and Staci, amazing customer service from both. For potential buyers: this builder is trustworthy and delivers excellence.

Love our Harper plan. Hayley was easy to work with and Janssen was easy to work with for the finishing touches.

My husband and I moved from Austin, Texas to be closer to family in TN. The majority of our build and meetings were all handled virtually - I was also pregnant at the time. The distance might have been a challenge but I couldn’t be happier with my immediate team and points of contact - Jared and Cindy. They were always extremely communicative and thorough to address any concerns or questions we had while still residing in Texas. I felt confident thru the entire process, not to mention considering how large the community is - our house was built and ready for move-in relatively fast while still meeting rigorous builder inspections month to month. My team was always extremely professional, kind, warm and welcoming, which goes a very long way when you are moving from out of state. Additionally - the amount of design choices you are given with this company is just unparalleled and unique to this builder - every other builder we researched did not allow for these custom touches and the other builder houses just felt like they lacked personality and character. We couldn’t be happier. I hope to spend many decades here. ... More

We are extremely satisfied with our new home purchase from Beazer Homes in the Lochridge development in Nolensville, TN. This quality home was expertly designed and the craftsmanship is top notch. Janssen and Staci were a pleasure to work with. The after sales service has been excellent. We look forward to spending many years in our new Beazer home.

The homebuying experience was very smooth, very few hiccups and we were able to tour the property at any time. We were supposed to get weekly updates with pictures which started out consistent, but as the process got further along updates became more infrequent, we never received pictures along the way and communication was a bit lacking at times. Overall, everything went incredibly smoothly and we have had zero issues with our beautiful new home, and we couldn't be happier!

From beginning to end, I couldn’t have had a better experience. Everyone on the staff was nice, helpful, accommodating, and competent. I’m so grateful for my home and owe a lot of gratitude to the Beazer team!

I can't say enough good things. You can tell everybody on this team is passionate about what they do. I love my house and the process was so easy I couldn't believe it.