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Beazer Homes Reviews in Nashville, TN
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What Nashville Homeowners Have to Say About Beazer Homes.
Read all 409 verified reviews from homeowners that built a new home with Beazer Homes in the Nashville area. Nashville homeowners have rated Beazer Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Nashville Area
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Customer Reviews
Beazer Homes - It was just o.
- Bradley C.
- Verified HomeBuyer
- August 31, 2021
- Mt Juliet, TN
It was just o.k.....nothing special.
Total Score 4
The location - within walking distance to shopping, movies, great restaurants
- Mahalinda M.
- Verified HomeBuyer
- July 13, 2021
- Hendersonville, TN
Quality home and great customer service
Total Score 4
My project manager, Brad, was outstanding!
- Ann G.
- Verified HomeBuyer
- July 13, 2021
- Hermitage, TN
Prompt to answer my concerns....however, Beazer needs to offer more choices. Only a couple of choices especially if you do not upgrade. The model of course has all of he upgrades and then your cost becomes much higher if you institute these upgrades. Again, Brad, my project manager is the best and made the overall experience a great one.
Beazer Homes responded:
Ann, we are thrilled to hear about your experience with Brad - YOU are the best! Thank you for sharing your thoughts about our choice plans; we have passed along your feedback to help us as we are always working to improve on the selections we provide our homeowners. Wishing you the absolute best in your Beazer Home! - Joanna ...
Total Score 4
Beazer Homes - Friendly staff.
- William T.
- Verified HomeBuyer
- May 18, 2021
- Hermitage, TN
Friendly staff. Many things are out of their control. Don't close until all issues are resolved.
Beazer Homes responded:
Thank you for choosing Beazer Homes, William! We appreciate your understanding and look forward to helping address your warranty concerns with our dedicated Customer Care team. - Daniela
Total Score 4
Beazer Homes - Earnest money deposit requirement should be disclosed at earliest
- Dennis B.
- Verified HomeBuyer
- May 11, 2021
- Mount Juliet, TN
Earnest money deposit requirement should be disclosed at earliest buyer interest and showing. Other builders do not require this I am told. Although I had this covered, it impacted my overall budget for funds needed for moving and logistics.
Beazer Homes responded:
Thank you for sharing your experience with us, Dennis. We appreciate the feedback provided and have shared this with our leadership team. Please know that we are here if you should have any questions or concerns in the future. We can be reached anytime through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 4
Excellent service
- Anonymous
- Verified HomeBuyer
- March 27, 2021
- Murfreesboro, TN
I had excellent buying experience with Beazer Homes.
Total Score 4
Beazer Homes - Overall, very happy with our home and glad we purchased with
- Mark C.
- Verified HomeBuyer
- February 09, 2021
- Murfreesboro, TN
Overall, very happy with our home and glad we purchased with beazer. However, days after closing we noticed quite a few items that need to be addressed and am still waiting for a call to be returned. Jeff and Angelo were very pleasant to work with.
Beazer Homes responded:
It is always great to hear our homeowners love their new homes. I want to thank your for discussing the additional items with me and am glad to hear our Nashville team is working with you to address them as soon as possible. Please do not hesitate to contact me with any question you might have in the future and welcome to Beazer! - Megan ...
Total Score 4
Good and not so good
- Julie M.
- Verified HomeBuyer
- December 15, 2020
- Mt Juliet, TN
For the most part, My experience was good. A few issues were (1) lack of design options (2) turnover in project managers although they were all very nice (3) the biggest complaint is getting my mail and the central mailbox situation. I’m still not getting my mail almost 60 days after closing. They are trying to save money installing central mail center instead of mailboxes at everyone’s home. I don’t live in an apartment community and we should have a mailbox in front of our home. Coordination with the post office has been a nightmare that still is ongoing.
Beazer Homes responded:
We understand the frustration with the central mailbox, Julie. Unfortunately, Beazer Homes doesn't decide the mailbox options in the community, the change is driven by the Post Office in an effort to simplify delivering mail to communities. However, we are happy to hear that you had a good experience with Beazer, and want you to know we are here for you. If you have any questions or concerns in the future, you can reach us at (888) 623-2937 or via email at nhcc@beazer.com. - Sam ...
Total Score 4
Great Team, Many Repairs
- Seth C.
- Verified HomeBuyer
- September 09, 2020
- Hermitage, TN
So far everything has been great. The service request I have called in, have been scheduled for a month out (which seems to be a lot of time for a new home repair). There was an improper drainage system put in the side yards, so they constantly flood and are a MUD PIT full of mosquitos. The grass can’t grow. Really disappointed that if you are going to put homes this close together, the least you could do is make sure the shaded side yards aren’t flooding and muddy.
Total Score 4
Beazer Homes - We just moved in to it townhouse.
- Freda D.
- Verified HomeBuyer
- May 22, 2020
- Nashville, TN
We just moved in to it townhouse. If Beazer fixes some of the issues then my rating could go up. Overall the process has been fairly smooth.
Total Score 4
Great
- Girum S.
- Verified HomeBuyer
- March 31, 2020
- Murfreesboro, TN
Makes sure what you need and what you don't need, Beazer Homes not flexible at all
Total Score 4
Bill & Elza’s New Home
- William G.
- Verified HomeBuyer
- December 18, 2019
- Hermitage, TN
I love the neighborhood and it’s close proximity to the city and all the retail I need.
Total Score 4
Some disappointments
- Laura D.
- Verified HomeBuyer
- September 17, 2019
- Nashville, TN
Lack of parking, homeowners parking on side of street blocking the sidewalk, not impressed with lawn service. Street lights not on
Beazer Homes responded:
Thank you for your review! We apologize for any concerns you may have regarding the neighborhood and landscaping. Please know we are here to help and encourage you to reach out to our New Home Contact Center at 888-623-2937. They will be able to help address any questions or concerns you have. Thank you ...
Total Score 4
Love my new Beazer home but still a few issues to fix
- Michael F.
- Verified HomeBuyer
- September 10, 2019
- Mount Juliet, TN
My wife and I really love our new Beazer homes, we have gotten numerous compliments on the home and it’s interior finish and design . Although there are some issues to fix such as grout in the bathroom tile cracking and some issues with the finishing of the backyard we love our home. We hope to hear back from Beazer soon about drainage issues in the backyard.
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, are being addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 4
New home review
- David C.
- Verified HomeBuyer
- February 20, 2019
- Nashville, TN
The service of the salesman, head of construction and follow up customer service is good. Sub-par on the quality on some of the materials and sub-contract work. Many bowed walls and rough/poorly done drywall jobs. Stairs are a mess from chips/dents ruined during construction and filled in with wood filler.
Total Score 4
Dogwood Model Home
- James S.
- Verified HomeBuyer
- December 21, 2018
- Murfreesboro, TN
The Beazer family is a great group to work with. Tom was a real asset to whole process. We had a great experience with the purchase and during the building process. Things moved along very well and quickly. However after moving in and getting settled there are some issues. The grout that is used in the home is a sanded grout which tends to crack and deteriorate over time faster than unsanded. The drywall team does quick work but leaves room for error that have to be address later. I would advise home buyer to not rush the process but to allow the home to set and settle after the new ...
Total Score 4
Not great
- Yahaira L.
- Verified HomeBuyer
- September 17, 2024
- Hermitage, TN
I have a good experience with the sales person and the construction manager. However it’s been over a month and we still don’t have internet because over a pipe that is broken, as soon as we purchased the home they didn’t care about us, about fixing the issues in the neighborhood itself. It’s been incredibly annoying specially for someone who works from home. Not to mention the poor quality of the grass that was installed in our house.
Beazer Homes responded:
Yahaira, we’re glad to hear you had a good experience with our sales team and construction manager, but we’re truly sorry to learn about the issues you’re facing with internet access and the quality of the grass. We want to help ensure that this is addressed promptly. Please reach out to us so we can work together to resolve these issues. We can be reached anytime through our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 3
Could Have Been a Better Experience
- Jordan T.
- Verified HomeBuyer
- March 12, 2024
- Nashville, TN
This is my third time buying a home and the overall experience could have been better. I understand there will always be growing pains with new builds but what I’ve experienced is a lack of thoroughness and quality control. The issues I have are due to people cutting corners and rushing through the building. With my home being in the last run of buildings, I feel things were overlooked in hopes I would not notice. That is not OK. From the jump, things were rough, and hiccups continued along the way and are continuing to happen, even though I am 45+ days into living in this home. I’ve ...
Beazer Homes responded:
Thank you for sharing with us, Jordan. We're sorry to hear your experience was not what you envisioned when purchasing your Beazer home. However, we are glad to see your customer care team at Harpeth Heights has been working diligently to address your reported areas of concern. In the event you have questions, please feel free to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. From all of us here, we thank you for trusting us to help build your future. – Wendy ...
Total Score 3
The construction crew and customer care crew are awesome! Although things are not perfect they continue to work to get things fixed.
- Melanie C.
- Verified HomeBuyer
- July 25, 2023
- Nolensville, TN
The Beazer Construction team and Customer care teams are awesome! They continue to work on warranty issues that I find as we get settled! Nice people!
Beazer Homes responded:
Melanie, we are delighted to hear that you are satisfied with the services provided by the Lochridge team. At Beazer, we are committed to offering unwavering support throughout every emotional milestone, and working with integrity is a crucial aspect of our team's philosophy. Should you need to submit any warranty requests or have any further queries, please feel free to contact our New Home Contact Center at (888) 623-2937. Thank you for choosing Beazer to build your future. Welcome home! - Jordyn ...
Total Score 3
Honest new home opinion
- Jason J.
- Verified HomeBuyer
- July 25, 2023
- Mount Juliet, TN
1st off I love my house & neighborhood! It would have been nice to know up front of new home issues (bugs to work out)! I had no idea that 2 months later we would still be sorting out issues…a few are the builders fault but for the most part it’s just new home issues & building houses to fast & no attention to details!
Beazer Homes responded:
Jason, thank you for sharing your honest experience with Beazer Homes. Our team is committed to providing excellent guidance and assistance to our homeowners as they embark on their home-building journey. We are pleased to hear that your Waverly team has exceeded your expectations. If you require further support or need to make additional warranty requests, please contact our New Home Contact Center at (888) 623-2937. We would be happy to assist you in any way we can. Thank you for choosing Beazer Homes to build your future. - Jordyn ...
Total Score 3
It was okay
- Mina B.
- Verified HomeBuyer
- July 01, 2023
- Mount Juliet, TN
Too much communication back and forth and being sent to other people to loop them in instead of CCing them in the email. Laundry room mistakes and having a hard time reaching the warranty team to come fix the dryer air duck so I can dry my cloth.
Beazer Homes responded:
Mina, thank you for sharing your feedback with us. We know that keeping an open line of communication with our homeowners is key to building a long-lasting working relationship. We understand that you feel there is room for improvement on this. We'll be sure to pass along your sentiments to your team so that we can help build a better Beazer going forward. We encourage you to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty for any ongoing concerns you may have. We hope you are enjoying your time in your new home. From all of us here at Waverly, welcome to the neighborhood. - Roland ...
Total Score 3
Staci was fantastic, answering all of my questions and helping me greatly through the buying process.
- Angela T.
- Verified HomeBuyer
- June 20, 2023
- Mount Juliet, TN
Charlie and Leslie were very helpful with final walkthroughs. My double ovens went out completely within one week of moving in and one door of the refrigerator (also part of this home sale) is defective causing the seal to come off (also within one week of move in). Leslie has tried to help, but Beazer is uninterested in replacing these in a brand new home. It’s now been 7 weeks. Very disappointed.
Beazer Homes responded:
Thank you for reaching out, Angela. Integrity is one of our core values at Beazer Homes as we strive to provide our homeowners with a memorable experience every step of the way. We're sorry to hear that your experience with your oven and fridge has been less than desirable, but we are please to know that your local team has been able to work with you to help find a resolution. If you need further assistance, please reach out to our New Home Contact Center at (888) 623-2937. Wishing you the best in your new home. - Jordyn ...
Total Score 3
Very difficult process
- Anonymous
- Verified HomeBuyer
- March 07, 2023
- Hermitage, TN
My home buying experience was not great to say the least. I had to work with multiple different home counselors for whatever reason and throughout the first half of the process, it seemed like nobody knew what was going on or could provide me with accurate updates. I was originally told that my home would be competed no later than end of October. Well when it comes around that time, I was told the home is no where close to being ready to close. They then gave me a date of beginning of December which is when my already extended rate lock, was due to expire. Come december, home was still not ...
Beazer Homes responded:
Thank you for sharing with us. We're sorry to hear that your new home experience was less than ideal. While we always try to meet the estimated closing date, we understand that there may be times when some extra care in the home is needed first. We apologize for any frustrations this may have caused, but we are thrilled to see that Brandon and Laura were able to take charge of the situation and get you settled into your new home shortly after. Please know, our customer care team is here to help in any way we can. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty for any questions you may have. Wishing you the best at New Hope Village. - Roland ...
Total Score 3
My experience with Beazer homes
- Samy H.
- Verified HomeBuyer
- February 18, 2023
- Nolensville, TN
It was good experience to make a deal with Beazer company and fell happy with the new house
Beazer Homes responded:
Congratulations on your new dream home, Samy! We're thrilled to see that you were happy with your new Beazer purchase. Wishing you a lifetime of happiness out at Lochridge. - Roland
Total Score 3
Area Constrution Manager-Jerry V.-EXCEPTIONAL!!
- Stacie B.
- Verified HomeBuyer
- March 29, 2022
- Murfreesboro, TN
The Area Construction Manager, Jerry V, made the homebuying experience with Beazer a learning experience and a bearable experience.
Beazer Homes responded:
Thank you this great review, Stacie. At Beazer, we pride ourselves on making your new home journey a memorable one. We are glad to see that Jerry was able to do this for you. Remember, we are always available to help, night or day. Our New Home Contact Center can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty should you have any questions or concerns about your new home. Wishing you a lifetime of happiness out at Osborne Estates! - Roland ...
Total Score 3
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