Beazer Homes Reviews in Nashville, TN

My wife and I really love our new Beazer homes, we have gotten numerous compliments on the home and it’s interior finish and design . Although there are some issues to fix such as grout in the bathroom tile cracking and some issues with the finishing of the backyard we love our home. We hope to hear back from Beazer soon about drainage issues in the backyard.

The service of the salesman, head of construction and follow up customer service is good. Sub-par on the quality on some of the materials and sub-contract work. Many bowed walls and rough/poorly done drywall jobs. Stairs are a mess from chips/dents ruined during construction and filled in with wood filler.

The Beazer family is a great group to work with. Tom was a real asset to whole process. We had a great experience with the purchase and during the building process. Things moved along very well and quickly. However after moving in and getting settled there are some issues. The grout that is used in the home is a sanded grout which tends to crack and deteriorate over time faster than unsanded. The drywall team does quick work but leaves room for error that have to be address later. I would advise home buyer to not rush the process but to allow the home to set and settle after the new construction so that you can truly see the imperfections in the craftsmanship. Now would I buy a Beazer home again? MOST DEFINITELY. Despite the issue we have had it is a great home and awesome floor plan. I would want more time to monitor the workmanship that is done and ask for better produces to be used. It's not a million dollar home but it is my home ... More

I have a good experience with the sales person and the construction manager. However it’s been over a month and we still don’t have internet because over a pipe that is broken, as soon as we purchased the home they didn’t care about us, about fixing the issues in the neighborhood itself. It’s been incredibly annoying specially for someone who works from home. Not to mention the poor quality of the grass that was installed in our house.

This is my third time buying a home and the overall experience could have been better. I understand there will always be growing pains with new builds but what I’ve experienced is a lack of thoroughness and quality control. The issues I have are due to people cutting corners and rushing through the building. With my home being in the last run of buildings, I feel things were overlooked in hopes I would not notice. That is not OK. From the jump, things were rough, and hiccups continued along the way and are continuing to happen, even though I am 45+ days into living in this home. I’ve voiced my concerns to the Beazer team. I just hope my concerns and opinions are discussed and taken into consideration for future homeowners. I worked extremely hard to be able to afford this home and paid $400,000. $400,000 is a lot of money. The issues I am dealing with should not be occurring in a $400,000 home. 1. As of today, the ongoing issues I have are as follow: HVAC not heating 2. Electric bill being $250 because of the heating issue 3. Carpet coming up in multiple places 4. Door handles falling off 5. Wood not being stained to match the rest of the stairs/railing 6. Large staple hanging from the bottom of my laundry door which has left a mark on my carpet These are the things I have noticed thus far. As the home continues to settle, I am confident there will be other issues that arise. I’ve expressed my concerns to roughly 4-5 people on the Beazer team, and Airtron and Dura Floors. I feel like I should be compensated as I haven’t had a chance to enjoy my home because of these quality issues and concerns. I bought this home because my friend and her husband bought two homes from Beazer between 2016 – 2019. It is clear the quality of Beazer Homes has decreased because they did not experience any of the issues I have had. I understand mistakes happen, but my next home buy will not be a Beazer home. ... More

The Beazer Construction team and Customer care teams are awesome! They continue to work on warranty issues that I find as we get settled! Nice people!

1st off I love my house & neighborhood! It would have been nice to know up front of new home issues (bugs to work out)! I had no idea that 2 months later we would still be sorting out issues…a few are the builders fault but for the most part it’s just new home issues & building houses to fast & no attention to details!

Too much communication back and forth and being sent to other people to loop them in instead of CCing them in the email. Laundry room mistakes and having a hard time reaching the warranty team to come fix the dryer air duck so I can dry my cloth.

Charlie and Leslie were very helpful with final walkthroughs. My double ovens went out completely within one week of moving in and one door of the refrigerator (also part of this home sale) is defective causing the seal to come off (also within one week of move in). Leslie has tried to help, but Beazer is uninterested in replacing these in a brand new home. It’s now been 7 weeks. Very disappointed.

My home buying experience was not great to say the least. I had to work with multiple different home counselors for whatever reason and throughout the first half of the process, it seemed like nobody knew what was going on or could provide me with accurate updates. I was originally told that my home would be competed no later than end of October. Well when it comes around that time, I was told the home is no where close to being ready to close. They then gave me a date of beginning of December which is when my already extended rate lock, was due to expire. Come december, home was still not finished. At this point, I was incredibly frustated and very close to walking away. I was then given a date of January 6th, which again did not happen. When I went to walk through my home, it was a joke. Nothing had been cleaned, an entire countertop was missing, there was still someone coming in and out of the home to work on things, there we’re scratches and denta all over the wall, and my stair rail was laying in the middle of my living room….. unacceptable. I will say that both Brandon and Laura were very understanding as to why i was irate in this situation. From there, they handled and escalated things appropriately and for that I am very thankful. I was finally able to close on the 12th and I have been enjoying my home since then. ... More

It was good experience to make a deal with Beazer company and fell happy with the new house

The Area Construction Manager, Jerry V, made the homebuying experience with Beazer a learning experience and a bearable experience.

Need to improve quality of workmanship.

Many things were done brilliantly! Many things are the worst quality I have seen in over 45 years of building experience! Was it COVID? Lack of competent workers? Backlog resulting in "hurry-up" management and oversight? It was all of the above and more. I really don't fault an individual person or company. Our brand new home is one of the biggest disappointments in our life. It just lacks the expected quality and attention to detail. Every corner that could be cut was cut in most instances. Delivery of finished homes slipped in their scheduling and pressure came down from management to get it done--now. We actually never had a dedicated project manager until about the last 10 weeks. Do we blame the company? Everyone shares blame. After seeing the quality and problems at the pre-drywall meeting I was an idiot not to just walk away and lose the downpayment. ... More

We love our new home. We are however disappointed in hearing residents complaining about water and roof leak issues .

The process of buying was very pleasant and exciting. The complacency and lack/slowness of action on significant warranty issues has greatly tempered that excitement. The building has been "completed for almost a year now, and still dealing with significant problems with security system, exterior lighting, and rain water leakage (leakage may have been fixed last week, waiting for next rain to confirm).

When we signed the contract, we were told we had to move quickly through design and then the new home kick-off. After our design appointment, it was almost one month before we had the initial home project kick-off. Project updates weren't as frequent as we expected. Our realtor had to reach out on a couple of occasions to get a status update. We found out there was an issue with our plot being filed incorrectly. Beazer was very apologetic and worked with us on how to correct this issue. We may have decided on another home if we knew that the walls are insulated for efficiency but not for sound. While we do like our home, I feel the process lacked transparency and wasn't focused on the homeowner experience. Would I recommend Beazer - I would, but would caution one to stay on top of all details. ... More

Good supportive help from start to finish. Very capable staff.

Poor bad customer communication

I was able to close on time, however there are items that need to be addressed (fixed) in my house (almost 2 months after closing)

Love my home, but it does feel like a constant battle with the Warranty process. After you submit and you have to constantly prove what's wrong for them to come back and just say no. Then when you get a no, they tell you how to fix it that costs the buyer extra money. I would look at how you can make the Warranty process simple especially when you are building homes around someone's finished home.

Should have been told upfront that garages were too small to be able to fully open a car door once parked inside. No garage should be built that narrow.

I love our house now but the only reason that I would have rate it perfect or great is they should have been more open on "what the homeowners want" . I hate to hear from a builder "Oh sorry we can not do that!" . Some features was not offered to us, which I like to have and it was informed to us that we could, like "vaulted ceiling". Simple features they can't add like pot filler which I like to have and central vacuum. Placements of additional cable/power wires for your TV should have been on the deciion making before dry walling so you really know where to place it and not before your house is being build. ... More

The initial buying process was great. The design center was great. However, when it came to the finishing touches on our home, many things were overlooked. My husband and I emailed about several issues we wanted fixed. Which they attempted to fix for us before closing and we were pleased with at the time. But, now after living here a month, realized some of their “fixes” were just bandaids. Paint is chipping off, low spots in the floors, and tile work that was hastily installed. Overall the home is still very pretty, we were just disappointed in the hasty work that was done in the last week to make sure the closing deadline was met. ... More

Friendly reps but hard to get a hold of the contacts. A lot of items to be fixed after move in but hard to get correspondence.