Beazer Homes Reviews in Nashville, TN

We have had many issues with communication betweent BEazer and myself or my husband. We have issues with our sod has been ruined by a trade partner, and we are waiting on someone to tell us when it will be fixed. We had multiple issues trying to prepare for closing, and our dates were moved, after being told they would not move and were set in stone. Additionally, we had an issue with our front door, that finally arrived. The painter for Beazer did a much less than stellar job on the door, and even got paint on the floor. We have had many conversations about this, only to be told that i now need to submit a warranty claim. We are getting no return phone calls, emails or texts. ... More

The house is lovely, though I felt in the sales process they were not as transparent as they should have been. I had a few items I made clear were important to me and I was told they would be easily met only to find out it was known that wasn't possible or guaranteed. For the most part the sales process was seamless. After living in the house a while it feels a few things were rushed or shortcuts taken. Windows not quite at 90 degree angles that made blinds tricky. Baseboard separating from the wall and waiting still on someone to come fix it. Plumbing not put in right. They sod the front but not the back and you end up with weeds because whatever they put down didn't take at all. I was promised by the builder paint would be left behind for touch ups and that did not happen. They did however leave behind flooring which was nice should I need it. Being in the community while homes are still being built is kind of fun, to watch them go up. However one must be careful as little care is taken to ensure the roads are safe from nails and other items. I wish neighborhoods had more model options to create s bit more variety. 2 models make up over half of the homes. Despite the different optoons for the front, it is quite obvious after being here that so many are just the same. I do like the choices one can make inside the home to fit their lifestyle. The layouts are great. I would go through Beazer again should I want a different home in the future but I would go in advocating for myself more and ensuring my top priotities were proven in writing before signing. ... More

The house holds heat and air conditioning very well and seems to be well built, but the finish work is atrocious. From paint, base boards, shower install, door handles, and door hanging just to name a few, the finish work and craftsmanship is horrible. Not pleased at all with the final touches of my home.

I have heard great things about Beazer homes and am excited to be a part of the community now. I must say that I have not started off as I had expected. In the last three weeks I have had no heat- No hot water- I still have no heat down stairs. My toilet has already backed up twice. The door stop for the front door broke and I have a dent in my wall. When I am in my bathroom I can hear my neighbors talking, moving around. I feel that the closing of my home was rushed and more inspections should have been done in order to ensure everything was working properly. The closing of my home was done September 30. The last day of the third quarter- When most companies push to get inventory off their books. In order to get the things above fixed I have to be at home. Being single and working I have to work around my schedule when I can be at the home. ... More

My husband and I recently purchased/ built our home with Beazer. We love our home but unfortunately it has not been the best experience. Our realtor was great and very helpful since day one. Our home was not ready when we closed and is still pending a few items after being here for almost two months. It's quite annoying still having blue tape on our cabinets. Our heat did not work, our dishwasher does not work and we did our final walk through the day of our closing since it was not complete the Monday prior.

Purchase experience was fine. House itself is fine. Follow up warranty attention is pretty bad.

I would expect better quality than what i got. but still not bad. this is due to finishing a 3300 SF home in 5 months.

The buying process was good. I felt the preferred lenders were a little aggressive. The builder listened to my comments and concerns through the building process. Although, sometimes I had to give reminders. The sales/building team had regular calls which was great since we were not nearby. My biggest issue has been the yard. The yard was put in early May. We closed at the end of May. It is now almost the end of July and the yard is still on a punch out list and not addressed. That has been very disappointing - as I like a good looking yard and they knew it was important to me. Now that I am spending my own money to make additions and reduce Beazer's responsibility - I may get something done - but I am still waiting. ... More

Our experience with working with the Sales Representative, Tom, was great. Tom was very thorough and supported us through the entire sales related process. However the build craftsmanship was mediocre at best. Too many issues to report them all. In summary, no attention to detail - appeared speed of completing (in some cases, not completing) task was the goal. And, the landscaping in terms of grading and sod was horrible. Sod laid on top of large rocks, plastic trash, even a broken pressure gage was the norm.

Beazer’s customer service was amazing until after we moved in. Once we closed in our home, no one cared to make sure things were satisfied to our liking. Too many “corners” were cut to save time & money. (For example: having to have our brand new home repainted, because upgraded paint is still flat builder-grade, spray paint.)

We have had a number or issues to come up, but the main one is our heating and air system. We’ve had a tech person come out 5 times in just a month.

Beazer needs to get new vendor partners to replace Symspire and Kaiser. There should be 2 HVAC units instead of a split unit. Other than that everything has been handled well.

2 months after moving in we still have items from the exception list that are not completed. I feel I've had to stay diligent on other items of concern which I don't feel should be necessary for wanting things fixed the way they should have been the first time. Beyond that we are happy with our home.

Overall construction was fine but never completed the punch list of items and wouldn’t return phone calls. Once they get their money then they disappear so make sure everything is done before closing.

Closed September 11th, 2024 still many issues not remedied. Jeremy was our builder agent more than 10 things were not complete before closing though he told us multiple times he had it under control. He needs a lot of training and was not able to explain most systems to us. Joel saved most issues Jeremy is a -0- Joel is 5 though so not everything was bad. Jeremy is a very lazy kid he just wanted to blame others for issues. Jeremy also told us many things we should have noticed before closing that were not possible as no exterior caulking and many inside items were not completed until after closing. We still have a few open items. Lesley from warranty has also been good so far she just came into a bad situation. We would go by every week at least once a week and Mark's updates were never right about a single update things he would say that were completed had not been started. Mark also is a -0-. We know that we are not the only people who have had issues in this community as most home buyers here have experienced similar instances with the same individuals. In closing two complete -0-'s and one five is why I give the experience a 2 overall which seems fair at this point. ... More

Beazer has very streamlined process. There is nothing much to add considering their magnitude of projects. The main question is the value to your money. It might be very attactive with initial lower costs, but they quickly add up in their upgrades and crazy lot premium costs. Considering the lot sizes they have and the house plans it doesn't make sense to me. They have in built some or almost un noticeable cost cuttings or cheap materials unless you live in the house. The paints of the house are cheap even with upgrades and they don't even leave anything behind for any quick fix ups after moving in. The over kitchen and bathroom cabinets is a major draw back even after upgrade. The width and depth of the over all cabinets is smaller. The depth of cabinet drawers is a joke to me. Bathroom cabinets are of no use with any kind of drawers. They do not install any additional faucets like towel hangers, toilet paper holders. Not a lot of flexibility in customization, again it is understandable as they are mass builders than a custom. My overall experience with home is not so great with the kind of money we are putting in. ... More

I was originally soooo excited to move - talked with a sales agent on two different occasions that I would get to design the home and that the backyard would be 20’ by 20’…fast forward to walk though and there were many issues including the fact that they were now telling me the backyard would only be 20’ by 14’ which is a massive difference. I had a list of things to be fixed and only half of them were done by the time of closing and the rest went on exception list. I also had a rough time dealing with their “preferred lender” hindsight I should have gone with my own as I didn’t get a very good rate and the guy was very unprofessional. Some of the builders and such were super nice but it was just not a very good or smooth process and that is very disappointing that I did not get the product that was advertised. I talked with some other home buyers who had also been told the same about the backyard in addition to having issues with their homes. Had I known this I would have gone with a different builder/community. ... More

Good process and ppl are great but quality of the house is not good. Details are very bad, paint job very bad, trim work very bad.

Lipstick on a pig. It looks pretty, however they use cheap subcontractors that do the job quick but not with good quality. I have many things breaking inside the home within 30 days of living. They will reassure you that you have a warranty, but don't be fooled because they send 1 guy to do a 2 person job, with multiple trips, who will damage and ding up the rest of your stuff while fixing what was originally broken. I dont have trust in the home quality.

I don't think i would recommend Beazer homes given we had so many issues with the building process, getting anyone to help and listen to us. Now we are living in a house that has countless issues and cosmetic problems. plus a sagging ceiling with more drywall in the kitchen that is folding and creasing. Just terrible quality. The paint job on the whole house is so poor.

My experience has been relatively disappointing throughout. Started off with a $8,000 Closing Credit that changed overnight to $5,000 when allowed to sign. Builder assured/promised the HOA wasn’t going to raise fees (they jacked up the fees right after closing with their preferred HOA company that makes money off of the owners of the homes.) Their vendors screwed up the shower, I still don’t have mirrors two months after closing. They rushed me to close, and then didn’t bother to follow up on half the items I pointed out on the punch list. Months later I’m filing warranty claims. They built the homes so close to the street and don’t enforce the no street parking so it’s like a minefield trying to squeeze through cars parked on both sides of the street, which you’re guaranteed to have to one parked in front of your driveway at least a couple times a week. There was decent communication but the broken promises left me burnt. ... More

The quality of craftsmanship and effort putting these homes is poor. Our house was $900,000 to build and the cement on our back patio AND in our garage started crumbling before we even moved in. Tile work was poorly done and had to be torn out and replaced. The grout is unevenly spaced and for a bathroom that is all gray they put in brown grout which doesn’t make sense. We have been through two construction managers already in the past nine months. I would not recommend Beazer to anybody.

My new home experience was bad because a lack of communication and the finishing home was incomplete! I did not really get what I designed for! So bad experience!

Overall, a bad experience. Would ask our sales contact questions on status of home build and they would either ignore our questions or push us off to another contact who would not respond in a timely manner. If there were updates on the home, it was about a week late, as we would drive by the home ourselves and see the updates first hand. It was frustrating as a home buyer to have inconsistent communication with no accountability. Our move in date was also moved multiple times due to supply chain and labor issues. This led to the builder not completing the finishes in a professional manner. In addition, there was no formal blue tape meeting which was shocking to us. Would highly recommend to Beazer Homes Nashville to include this in the future, as this would improve the home buying experience. Since we did not have a formal blue tape meeting, we found a tremendous amount of issues/concerns with the home that needed to be addressed - a vast amount of dirt and dust, broken items, missing features of the home as agreed upon in contracting, awful paint jobs, cracks in the appliances, etc. For moving into a brand new home, this was NOT the expectation and was extremely disappointing. We are a few months into our home and there is still an absorbent amount of issues - nonfunctioning HVAC, damaged sewer grinder, etc. and service requests take at least 3-4 weeks to be addressed. We will NOT work with Beazer again and I do sincerely home Beazer addresses these concerns for future home buyers. ... More

While we love our new home, the entire experience was diminished by not being able to construct a fence. Before contracting, we asked about fencing our yard as this was one of our top priorities when choosing a lot and a builder. We were ensured this would not be a problem. Unfortunately, we were told by the city after closing on our house that we would lose over half of our yard if we were to fence it in. This ruined our entire experience as we invested a LOT of money for a home we now are unhappy with. While this has absolutely nothing to do with the quality of the home or the initial homebuying experience, it's important for other families to know before investing in their home. ... More