Beazer Homes Reviews in Nashville, TN

2 months after moving in we still have items from the exception list that are not completed. I feel I've had to stay diligent on other items of concern which I don't feel should be necessary for wanting things fixed the way they should have been the first time. Beyond that we are happy with our home.

Overall construction was fine but never completed the punch list of items and wouldn’t return phone calls. Once they get their money then they disappear so make sure everything is done before closing.

Closed September 11th, 2024 still many issues not remedied. Jeremy was our builder agent more than 10 things were not complete before closing though he told us multiple times he had it under control. He needs a lot of training and was not able to explain most systems to us. Joel saved most issues Jeremy is a -0- Joel is 5 though so not everything was bad. Jeremy is a very lazy kid he just wanted to blame others for issues. Jeremy also told us many things we should have noticed before closing that were not possible as no exterior caulking and many inside items were not completed until after closing. We still have a few open items. Lesley from warranty has also been good so far she just came into a bad situation. We would go by every week at least once a week and Mark's updates were never right about a single update things he would say that were completed had not been started. Mark also is a -0-. We know that we are not the only people who have had issues in this community as most home buyers here have experienced similar instances with the same individuals. In closing two complete -0-'s and one five is why I give the experience a 2 overall which seems fair at this point. ... More

Beazer has very streamlined process. There is nothing much to add considering their magnitude of projects. The main question is the value to your money. It might be very attactive with initial lower costs, but they quickly add up in their upgrades and crazy lot premium costs. Considering the lot sizes they have and the house plans it doesn't make sense to me. They have in built some or almost un noticeable cost cuttings or cheap materials unless you live in the house. The paints of the house are cheap even with upgrades and they don't even leave anything behind for any quick fix ups after moving in. The over kitchen and bathroom cabinets is a major draw back even after upgrade. The width and depth of the over all cabinets is smaller. The depth of cabinet drawers is a joke to me. Bathroom cabinets are of no use with any kind of drawers. They do not install any additional faucets like towel hangers, toilet paper holders. Not a lot of flexibility in customization, again it is understandable as they are mass builders than a custom. My overall experience with home is not so great with the kind of money we are putting in. ... More

I was originally soooo excited to move - talked with a sales agent on two different occasions that I would get to design the home and that the backyard would be 20’ by 20’…fast forward to walk though and there were many issues including the fact that they were now telling me the backyard would only be 20’ by 14’ which is a massive difference. I had a list of things to be fixed and only half of them were done by the time of closing and the rest went on exception list. I also had a rough time dealing with their “preferred lender” hindsight I should have gone with my own as I didn’t get a very good rate and the guy was very unprofessional. Some of the builders and such were super nice but it was just not a very good or smooth process and that is very disappointing that I did not get the product that was advertised. I talked with some other home buyers who had also been told the same about the backyard in addition to having issues with their homes. Had I known this I would have gone with a different builder/community. ... More

Good process and ppl are great but quality of the house is not good. Details are very bad, paint job very bad, trim work very bad.

Lipstick on a pig. It looks pretty, however they use cheap subcontractors that do the job quick but not with good quality. I have many things breaking inside the home within 30 days of living. They will reassure you that you have a warranty, but don't be fooled because they send 1 guy to do a 2 person job, with multiple trips, who will damage and ding up the rest of your stuff while fixing what was originally broken. I dont have trust in the home quality.

I don't think i would recommend Beazer homes given we had so many issues with the building process, getting anyone to help and listen to us. Now we are living in a house that has countless issues and cosmetic problems. plus a sagging ceiling with more drywall in the kitchen that is folding and creasing. Just terrible quality. The paint job on the whole house is so poor.

My experience has been relatively disappointing throughout. Started off with a $8,000 Closing Credit that changed overnight to $5,000 when allowed to sign. Builder assured/promised the HOA wasn’t going to raise fees (they jacked up the fees right after closing with their preferred HOA company that makes money off of the owners of the homes.) Their vendors screwed up the shower, I still don’t have mirrors two months after closing. They rushed me to close, and then didn’t bother to follow up on half the items I pointed out on the punch list. Months later I’m filing warranty claims. They built the homes so close to the street and don’t enforce the no street parking so it’s like a minefield trying to squeeze through cars parked on both sides of the street, which you’re guaranteed to have to one parked in front of your driveway at least a couple times a week. There was decent communication but the broken promises left me burnt. ... More

The quality of craftsmanship and effort putting these homes is poor. Our house was $900,000 to build and the cement on our back patio AND in our garage started crumbling before we even moved in. Tile work was poorly done and had to be torn out and replaced. The grout is unevenly spaced and for a bathroom that is all gray they put in brown grout which doesn’t make sense. We have been through two construction managers already in the past nine months. I would not recommend Beazer to anybody.

My new home experience was bad because a lack of communication and the finishing home was incomplete! I did not really get what I designed for! So bad experience!

Overall, a bad experience. Would ask our sales contact questions on status of home build and they would either ignore our questions or push us off to another contact who would not respond in a timely manner. If there were updates on the home, it was about a week late, as we would drive by the home ourselves and see the updates first hand. It was frustrating as a home buyer to have inconsistent communication with no accountability. Our move in date was also moved multiple times due to supply chain and labor issues. This led to the builder not completing the finishes in a professional manner. In addition, there was no formal blue tape meeting which was shocking to us. Would highly recommend to Beazer Homes Nashville to include this in the future, as this would improve the home buying experience. Since we did not have a formal blue tape meeting, we found a tremendous amount of issues/concerns with the home that needed to be addressed - a vast amount of dirt and dust, broken items, missing features of the home as agreed upon in contracting, awful paint jobs, cracks in the appliances, etc. For moving into a brand new home, this was NOT the expectation and was extremely disappointing. We are a few months into our home and there is still an absorbent amount of issues - nonfunctioning HVAC, damaged sewer grinder, etc. and service requests take at least 3-4 weeks to be addressed. We will NOT work with Beazer again and I do sincerely home Beazer addresses these concerns for future home buyers. ... More

While we love our new home, the entire experience was diminished by not being able to construct a fence. Before contracting, we asked about fencing our yard as this was one of our top priorities when choosing a lot and a builder. We were ensured this would not be a problem. Unfortunately, we were told by the city after closing on our house that we would lose over half of our yard if we were to fence it in. This ruined our entire experience as we invested a LOT of money for a home we now are unhappy with. While this has absolutely nothing to do with the quality of the home or the initial homebuying experience, it's important for other families to know before investing in their home. ... More

Nice home but Beazer fell short in execution of the process. Communication was poor, closing delayed multiple times, and home not fully complete when closed. Warranty follow-up is poor also.

Overall this has been a disappointing experience. Our home has had so many issues. We have had construction crews in almost daily and things torn up everywhere. In almost every case we have needed a repair, Beazer has sent their “expert” (actually a rookie handyman at best, who even admits they are) who then makes the issue worse. Then they have to send another crew to repeat or repair even more the next time. We have had our sink get destroyed then need replacing. To replace it they had to take counter off, when they slammed it back down it caused separation all around they have to fix now. We had our crooked dormer adjusted we begged for months. They opened it 2 days before a heavy rain in forecast. Its been 2 weeks with it open and who knows how it did after rain and still nothing fixed. The master shower didnt work for a month and a half. ADA bars were attempted to be installed without backing or studs. Door frames are crooked and spent 4 hours with someone coming to “fix” casing only to have them leave with it more broken, the door not closing, and another repair coming soon. Our ceilings were painted in 2 shades of white. The list is so much longer… i gave them a 2 because people are nice, and when you look past the long list of fix its, or the house being torn apart often its not terrible. But for the amount of money paid it is absolutely unacceptable. The excuse of Covid help being hard is not fully true. Many of the guys that come in are just cheap help, not trade specialists. Were just hoping sooner then later we can be done. I have purchased a few new homes and realize normal things that get addressed after year one. This is so far over the top of that its like a dark nightmare ground hogs day. ... More

The building process was great. Wonderful communication entire time but once I closed I couldn’t get repairs done. The stain on my wood stair treads was horrible and rubbed off every time I wiped them with a damp clotht, there is paint in my grout and on my tile floors, and there was never a screw or screw hole put in the bottom portion of my front door handle, and the concrete as you enter the garage was chipped and jagged, was repaired, and is already starting to crumble again. Good communication and nice people but the quality of construction is poor. I honestly can’t recommend Beazer Homes, ... More

The community, design and neighbors are good. Very disappointed in lack of warranty follow up, large number of incomplete items throughout the building and the condition of our unit at turnover. We have been in our home for over 6 weeks, and very few warranty items have been addressed.

Closing date was pushed back multiple times. On final walk thru a list was generated by Beezer of items needing fixed. 2 months later still not corrected. Stopped into office to inquire about list and was told that I now have to go thru the warranty dept. So we were lied to on closing day that issues would be remedied without having to file a warranty claim. Also told on closing day we could only call warranty dept one time. Not very happy with Beezer at all.

Your home will not even closely resemble the model in any way. Nothing is centered, paint is sloppy, caulking and grout is sloppy. Doors and transition strips (none between wood and carpet) poorly installed. Security doors don't close and latch correctly. The contractors leave their trash & mess everywhere. Poor design with no visitor parking (nobody mentioned that in the sales pitch!) It is not what I would expect from a premier, "trust" builder! Cheap. I will eventually have to replace almost everything in this cheaply built, poorly designed place! 2 stars just because I love the location and the warranty manager is very responsive. ... More

The buying portion was great. However, we have seen nothing but inconsistency from home to home, even the same model being built next to us isn’t done the same. It seems as though some folks are offered a ‘secret menu’ with different options that we wished we’d have known about while building. Very disappointing. We also figured out that your builder doesn’t care about any issues you have with your home once you’ve filled out a survey on how he did. We also were told we couldn’t adjust certain things, while the home next to us has those adjustments made to it, which is being built after our home. Luckily there’s a warranty for a year even though we closed early on this summer and still have yet to receive a warrant booklet. ... More

bad attention, they do not solve problems

I love my new home and especially the community but I have found it difficult to get issue inside of or pertaining to my home fixed after the purchase. It almost seems as though they will apse you until closing day and then you are on your own. While it appears that the main structure of the home is great, I have found a lot of the finishing are poorly done. For example the title in my master bath which was an upgrade is not caulked all the way around allowing water to get in the wall which I’m sure will cause mold in down the road if it doesn’t dry properly. A lot of the quarter round doesn’t me flush with the other pieces of quarter around most of my cabinets. My front door doesn’t close securely without being lifted and pulled. I have gaps in my hardwood flooring.There are numerous other things that I am disappointed in or about. When I received my original survey I gave the team a 5 and I am regretting that. If I were adding any tips I would say check all your finishing the big structures will be fine it will look great ..but the devil is in the details ... More

Cheap flat interior paint that shows every imperfection. Poor quality control, had issues with AC. doors and locking problems, damaged cabinets, poor clean up from construction. ATT fiber not properly installed will have to dig up yard and go under driveway to fix problem. Chronic dust and noise from dump trucks and other trades people.

Must be too busy to get details correct

We are very happy in our new home overall however the follow up on our outstanding home punch items has been atrocious. I have sent 5 emails and even escalated to customer service email and still NO response. It is the customer service that is boasted about online by companies like Beazer that leave a really bad taste in your mouth when the don't follow through. I would love to speak to anyone from Beazer interested in hearing about our still in finished home. 2 stars only because we like the home and neighborhood.