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- Nashville, TN
Beazer Homes Reviews in Nashville, TN
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What Nashville Homeowners Have to Say About Beazer Homes.
Read all 415 verified reviews from homeowners that built a new home with Beazer Homes in the Nashville area. Nashville homeowners have rated Beazer Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Nashville Area
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Customer Reviews
Consistently Inconsistent
- Anonymous
- Verified HomeBuyer
- October 14, 2020
- Hermitage, TN
The buying portion was great. However, we have seen nothing but inconsistency from home to home, even the same model being built next to us isn’t done the same. It seems as though some folks are offered a ‘secret menu’ with different options that we wished we’d have known about while building. Very disappointing. We also figured out that your builder doesn’t care about any issues you have with your home once you’ve filled out a survey on how he did. We also were told we couldn’t adjust certain things, while the home next to us has those adjustments made to it, which is being built after our ...
Beazer Homes responded:
Beazer Homes is always working to provide Choice Plan Options that allows our homeowners to design a space that works for their lifestyle. Due to these efforts, our selections and Choice Options change over time. We are sorry to hear that you would have wanted to select from the enhanced options provided after your home was designed, and will make sure to pass that feedback along to our team. We want to ensure that you receive your warranty information and that any pending items are taken care of. Please reach out to our New Home Contact Center at nhcc@beazer.com or 888.623.2937 and we would be happy to assist. – Daniela ...
Total Score 2
Beazer Homes - bad attention, they do not solve problems
- Anonymous
- Verified HomeBuyer
- September 15, 2020
- Murfreesboro, TN
bad attention, they do not solve problems
Beazer Homes responded:
We are sorry to hear about any issues you have experienced since moving into your new home. We have reviewed your account information with our Nashville team and show that no warranty requests have been submitted to us. We would like to assist in solving any concerns you may have, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com to submit any concerns with your home. Thank you again! ...
Total Score 2
I love my new home.... BUT!
- Kendra C.
- Verified HomeBuyer
- May 05, 2020
- Murfreesboro, TN
I love my new home and especially the community but I have found it difficult to get issue inside of or pertaining to my home fixed after the purchase. It almost seems as though they will apse you until closing day and then you are on your own. While it appears that the main structure of the home is great, I have found a lot of the finishing are poorly done. For example the title in my master bath which was an upgrade is not caulked all the way around allowing water to get in the wall which I’m sure will cause mold in down the road if it doesn’t dry properly. A lot of the quarter round ...
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. We have reviewed your account information with our Nashville team and show that all warranty requests submitted to us have been received and are currently awaiting service due to Covid-19 restrictions. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
Be my unpaid partner..tell me about things that need to be fixed that we overlooked
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Hermitage, TN
Cheap flat interior paint that shows every imperfection. Poor quality control, had issues with AC. doors and locking problems, damaged cabinets, poor clean up from construction. ATT fiber not properly installed will have to dig up yard and go under driveway to fix problem. Chronic dust and noise from dump trucks and other trades people.
Beazer Homes responded:
Thank you for your review! We appreciate the time you took to submit this feedback to us. Josh, your local warranty professional, has let us know he has been working with you to resolve your concerns. We do apologize for any issues you may have experienced but are happy to hear they are being addressed. Please know we are always here to help, and you can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
Beazer Homes - Must be too busy to get details correct
- Anonymous
- Verified HomeBuyer
- November 26, 2019
- Mt Juliet, TN
Must be too busy to get details correct
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. We are always looking for opportunities to improve the experience we provide to our homeowners and your review will absolutely aid these efforts. In review of your account information, we show all concerns reported to us are being addressed by your customer care professional. However, we want you to know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
Great home - horrible follow up
- Thomas B.
- Verified HomeBuyer
- November 19, 2019
- Hermitage, TN
We are very happy in our new home overall however the follow up on our outstanding home punch items has been atrocious. I have sent 5 emails and even escalated to customer service email and still NO response. It is the customer service that is boasted about online by companies like Beazer that leave a really bad taste in your mouth when the don't follow through. I would love to speak to anyone from Beazer interested in hearing about our still in finished home. 2 stars only because we like the home and neighborhood.
Beazer Homes responded:
Thank you for your review! We truly appreciate the time you took to submit such valuable feedback. While we are happy to hear your overall experience has been a good one; we are always looking for opportunities to improve the experience we provide to our homeowners. The information you have submitted will help all of our homeowners in the future. Our Nashville Team let us know they have thoroughly reviewed this information and will be in touch to address all of your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
Could have been better
- Eric C.
- Verified HomeBuyer
- November 05, 2019
- Mount Juliet, TN
Cabinets even upgraded are MDF. Closet shelves were not hung on any studs. They already fell down. I fixed them by mounting them in the studs where I could and GOOD drywall anchors and screws where I couldn't hit a stud. Trades seemed sloppy and not finished well. Lots of imperfections and cheap materials are abundant. HOA doesnt seem to enforce the rules. Already had to have HVAC techs out twice to fix issues were it was installed wrong. Again sloppy trade work. Ridgeline shingles were cracked from roofers stepping on them. Once again trades dont care. I'm sure there will be more found.
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, are being addressed; and our Nashville team let us know they have recently reached out to review any concerns you have. We do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
Just another house builder cutting corners
- Sharon C.
- Verified HomeBuyer
- October 15, 2019
- Mount Juliet, TN
We are now in the house for six weeks and they still haven’t completed everything they owe us. If they do complete something, its not done completely. Example: they painted our house including the ceilings tan which we only paid for the walls to be painted tan and per contract the ceilings white. They did paint the ceilings white but they did not take down the light fixtures so when we installed ceiling fans we now have tan rings around the light fixtures! Another example when we closed on the house they let all the sod die. It looked like a abandoned shack. They still haven’t done ...
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. We are always looking for opportunities to improve the experience we provide to our homeowners and your review will absolutely aid in these efforts. In review of your account information, we see all warranty requests submitted to us, are being addressed. Please know we are always here to help and if there is anything we can help address, we would love to hear from you! We can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
Beazer Mt Juliet
- Eman S.
- Verified HomeBuyer
- September 05, 2019
- Mount Juliet, TN
I was in love with my new home until everything started to fall apart. I do not believe that this home was built with integrity and seems that the job was rushed. I moved in a month ago and not even a day later I started having issues with my appliances, plumbing, drywall, ceiling, and my mailbox was even knocked over by a construction truck. All of which I understand things happen. With that being said when I reported each of these issues none were resolved in a timely manner. For example, my oven/microwave started smelling and I reported it and it’s been over 4 weeks that I have been able ...
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account, we see all warranty requests submitted to us, at this time, have been addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
New home buyer headaches
- Joe H.
- Verified HomeBuyer
- July 16, 2019
- Murfreesboro, TN
We have had many issues in our new home, some of which we are still waiting on being resolved. This whole process of moving into a brand new home you might as well get used to the idea that it's not going to be perfect. Everyone has issues with there new homes, but we have had more issues than anybody should have in a new house. Siding issues, plumbing issues, drywall issues, flooring installed poorly, dishwasher not hooked up from builder, windows hard to open even after repair, air conditioning issues on first floor, sewage backup after 1 month, and on and on. The warranty department is ...
Beazer Homes responded:
Thank you for your feedback! We appreciate you taking the time to share this information with us. We would also like to apologize for any issues you have experienced with your new home. We have reviewed your account information and see Mike, your warranty representative, has been working with you to resolve the concerns listed above. However, we are always here to help should you have any questions in the future. You can reach the Beazer Homes New Home Contact Center at 888-623-2937 or via email at NHCC@beazer.com. Thank you ...
Total Score 2
Poor follow thru
- David H.
- Verified HomeBuyer
- April 16, 2019
- Murfreesboro, TN
House seems structurally sound however just had forth visit to get hvac balanced window problem took 6 weeks to correct. Drawer that was broken when our walk-thru took a month to get fixed. Front yard was sodded rear seeded I had to reseed. Sod has all kinds of gaps which makes walking on it difficult apparently the ground beneath had not been make smooth and squares instead of rolls used making more seams. I love our house plan and location. I do wish I didn’t need to be available for a 4-6 hr block on a weekday to get problems resolved especially since I have waited only to find they ...
Beazer Homes responded:
Thank you for submitting your review. We are happy to hear you love the plan and location of your new home. However, we apologize for any issues you have encountered, and can only imagine how frustrating this must be. We have discussed these concerns with the Nashville Team and they are happy to review any warranty or quality issues you may have. Please give the New Home Contact Center a call at 888-623-2937, and they can connect you to your local warranty ...
Total Score 2
Run for you life!
- Anonymous
- Verified HomeBuyer
- October 25, 2023
- Mount Juliet, TN
It has been a terrible struggle for us. The design center failed us in selections and relaying them to the builder. We had 3 leaks in the roof before CO. The brick was wrong color, a urine yellow stain ran through it. The factory said it was a defect in the brick coloring. The company was forced to paint the brick. The painting and trim work is less than mediocre. The cement work is horrible. The fireplace stone work had to be redone over and over again. Toilet were not centered( instead of a 12 to six placing , they were a 1-7position. There is little plumb, squared or level. Work was done ...
Beazer Homes responded:
Thank you for taking the time to share you experience with us. We're sorry to hear that your time in your new home has not been ideal. With more than 30 years in the industry and countless homes built, Beazer prides itself on providing homes built with outstanding quality and care, so it is especially concerning when we receive feedback like this. We encourage you to reach our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com with any concerns you may have. Wishing you the best in your new home. - Roland ...
Total Score 1
Beazer Homes is not the best bang for your buck
- Anonymous
- Verified HomeBuyer
- October 25, 2023
- Mount Juliet, TN
Though we love the space and design of our home, the build, materials and contractors used are less than sub par. The builder doesn’t focus on customer satisfaction rather throwing the houses up and getting them sold to move on to the next. There isn’t one family I’ve spoken to in our new neighborhood who hasn’t had some sort of issue before and after closing. They have one person working all complaints after the closing period so nothing gets resolved quickly. Buyer beware if you go the Beazer route and I’m actually being nice!
Beazer Homes responded:
We appreciate your sharing with us and are sorry to hear that your new home experience has not been ideal. Beazer Homes strives for greatness in all we do, so it is especially concerning when we hear feedback from our homeowners like this. We want to ensure that we are building a strong relationship with our homeowners and encourage you to reach out to our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com with any concerns so that we may turn this situation around so that you may enjoy your home and beautiful community. Wishing you the best. - Wendy ...
Total Score 1
If you have a problem Beazer good luck the service is horrible. HOA is a joke also.
- Anonymous
- Verified HomeBuyer
- August 28, 2023
- Mount Juliet, TN
I have lived in my house for two months and had the sewer pipes back up twice. This last time the sewage backed up into my two downstairs bath tubs. It also overflowed into my garden in the front yard. Totally unacceptable and a health hazard. Beazer sent a plumber out twice to clean out the pipes. There is only one person living in the house and I work six days a week. The plumber has said to me twice the line needs to have a camera put in it to see what is blocking it. Don't be fooled by the response letter you will get from them stating that they will be InTouch with you in two days ...
Beazer Homes responded:
Thank you for taking the time to share your experience. Our team at Waverly Villas is committed to working with integrity, so we are sorry to hear that we did not meet your expectations. We would love to look into this matter further so please feel free to contact the New Home Contact Center at (888) 623-2937. We appreciate your partnership and thank you for choosing Beazer Homes to build your future. - Jordyn ...
Total Score 1
Dave
- David D.
- Verified HomeBuyer
- April 01, 2023
- Nolensville, TN
Worst craftsmanship I have ever seen. A 5 year old could do a better job. Finishes are terrible and getting repairs is more than painful.
Beazer Homes responded:
David, thank you for your honesty. We're known for our high-caliber practices, rigorous third-party inspections and premium inspections so it is especially concerning when we receive comments from our homeowners like this. Our team would love to discuss your concerns with you. We encourage you to reach out to our New Home Contact Center so that we may better assist. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www. beazer.com/warranty. Wishing you the best in your new home. - Roland ...
Total Score 1
Beazer build quality extremely sub par
- Anonymous
- Verified HomeBuyer
- March 21, 2023
- Mount Juliet, TN
Moved in a month ago. I have already had 4 doorknobs fall off, had to have drywall repaired from poor installation, hvqc stopped working, tile needing to be replaced, and light fixtures needing to be replaced. Beazer uses the cheapest material they can and do a terrible job installing it. If you buy from beazer, literally micro manage every step of the process. They will do everything they can to not do things correctly until you force their hand by wanting to back out.
Beazer Homes responded:
Thank you for sharing with us. We're sorry to hear that your experience has not met your expectations. Beazer is committed to working with every one of our homeowners to ensure they get to live in the home of their dreams. We're happy to see that your local team has been able to assist you with these concerns. We hope you are enjoying your new home out at Waverly. - Roland ...
Total Score 1
Average quality, poor after-sales service.
- Anonymous
- Verified HomeBuyer
- November 16, 2022
- Hermitage, TN
Will not recommend. Our "new" home has multiple defects that do not even need an inspection - it's outright inferior workmanship. The walls are unfinished, flooring is uneven, creeky staircases - to name a few. Several items were pending post-closing that are just labeled as pandemic-related delays. Overall, the build quality is certainly well below expectations. Will consider & recommend other builders for future purchases.
Beazer Homes responded:
Thank you for your feedback. We're sorry to hear you were not satisfied with the quality of your home. From our high-caliber practices and industry-leading partners to our rigorous inspections and premium materials, a home built by Beazer is made to last and designed to perform. We're happy to see that your Beazer team has been able to assist you with your reported concerns. Thank you for allowing us to work with you to help build a better partnership. Wishing you the best in your new home out at Magnolia Farms. - Roland ...
Total Score 1
Buyer
- Jon O.
- Verified HomeBuyer
- October 18, 2022
- Lebanon, TN
Worst experience ever. Would not recommend to anyone
Beazer Homes responded:
Thank you for this bit of feedback, Jon. We're sorry to hear that you were not happy with your new home experience. We invite you to reach out to our New Home Contact Center with any detailed concerns you have so that we can better identify areas of opportunity. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We look forward to hearing from you and wish you well in your new Beazer home. - Roland ...
Total Score 1
No transparency and lies upon lies
- Manfred C.
- Verified HomeBuyer
- September 13, 2022
- Nashville, TN
Our closing was delayed multiple times due to fault of Beazer. These closing delays cost us alot of money. I would not recommend anyone to do business with Beazer.
Beazer Homes responded:
Thank you for your review, Manfred. We're sorry to hear that you were not satisfied with the closing date for your home. While we try to ensure that we stick as close to the estimated closing date as possible, we know there may be circumstances that may cause that date to change. We hope that you are enjoying our Harpeth heights community now that you are moved in. We encourage you to reach out to our New Home Contact Center with any of your home warranty needs at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new Beazer home. - Roland ...
Total Score 1
Ridiculous!
- Anonymous
- Verified HomeBuyer
- August 16, 2022
- Murfreesboro, TN
Homes are built too fast! Builders are trading numbers for quality! My home was damaged by way of dishwasher, tud and back door insert! I also had to have the doors re finished do to dents in them! The tub was installed with two big cracks in it and the dishwasher was installed with a dent in it! My water heater was not wired properly and the air duct system was poorly installed. I have an appointment now to properly cover lines that are leaking water onto the attic floor. I'm still removing paint off of floors and chandeliers! Not to mention it took the painters three days to properly paint ...
Beazer Homes responded:
Thank you for sharing this with us. At Beazer, we pride ourselves on providing quality customer care and quality homes. While we try to have every home perfect upon move-in, we know that there may be somethings that require a little extra care after closing. We are so happy to see that your local building team was able to remedy these concerns for you before closing and are keeping you updated with the status of the door glass that is on order. We'll be sure to pass along your sentiments to the local team. Your feedback will help us build a better future for everyone here at Beazer and our homeowners. Wishing you all the best in your new Beazer home. - Roland ...
Total Score 1
Beazer Homes - The closing was a terrible experience and no warranty items have
- Seethal H.
- Verified HomeBuyer
- August 16, 2022
- Nolensville, TN
The closing was a terrible experience and no warranty items have been addressed since I moved in .
Beazer Homes responded:
Seethal, thank you for reaching out to us. We're sorry to hear that you experience has not met your expectations. Please know, our building and warranty teams work tirelessly to ensure a positive new home experience is enjoyed for every homeowner. We show that your team is currently working with you to remedy the warranty items you've reported to us. We encourage you to utilize our New Home Contact Center for any additional concerns that may arise. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Again, thank you for sharing this feedback. - Roland ...
Total Score 1
Until now, not everything will be complete
- Nady S.
- Verified HomeBuyer
- April 12, 2022
- Murfreesboro, TN
Until now, not everything will be complete
Beazer Homes responded:
Thank you for this review, Nady. We appreciate you taking the time to speak with us today. We are happy to know that you are working with your local Beazer team to get these items addressed. We look forward to having them resolved in the near future. - Roland
Total Score 1
Beazer Homes - Not good quality.
- Anonymous
- Verified HomeBuyer
- February 21, 2022
- Nolensville, TN
Not good quality. Please improve your quality
Beazer Homes responded:
We take pride in the quality of our construction process and are committed to delivering Surprising Performance in each Beazer home. We are sorry to hear that we have fallen short of your expectations and would like to help. Please reach out to us at nhcc@beazer.com or (888) 623-2937 so that we can assist in addressing the concerns you are experiencing in your new home. Thank you. - Daniela ...
Total Score 1
This new home from Beazer Homes does not feel like a new home. Where is the quality promised by Beazer homes????
- Stanley L.
- Verified HomeBuyer
- October 27, 2021
- Murfreesboro, TN
If buying a home from Beazer homes, please make sure you do a walk through every week to make sure your home is build properly and you are getting what you pay for. If not, you will be buying a home that will needs thousands of dollars worth of work after you close on the home. True this is a sellers market, but buying a brand new home from a well known builder should not come with any headaches after closing and moving in. New home sellers/builders such as Beazer Homes should spend more time inspecting the homes before the allow their buyers to do a walk through and wasting their times. The ...
Beazer Homes responded:
Stanley, we apologize for the items mentioned that needed our attention after moving into your new home. Our team will be working to assist with these items as quickly as possible for you. We appreciate you taking the time to meet with our Nashville area Director of Customer Care and allowing us the opportunity to help address your concerns. If you have any questions or would like to speak with us further, please reach out to nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 1
I was lied to and punch list has not been completed
- Betsy B.
- Verified HomeBuyer
- October 19, 2021
- Hendersonville, TN
This was a poor experience
Beazer Homes responded:
Betsy, our goal is to provide a great experience for all of our homeowners. Our team is here to help and would like to make sure we address the any items that are still pending. Please reach out to us through our New Home Contact Center at (888) 623-2937, and we would be more than happy to assist. Thank you. - Daniela ...
Total Score 1
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