Beazer Homes Reviews in Nashville, TN
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What Nashville Homeowners Have to Say About Beazer Homes.
Read all 565 verified reviews from homeowners that built a new home with Beazer Homes in the Nashville area. Nashville homeowners have rated Beazer Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes
has 4.4 out of 5 stars in Nashville Area
565 Reviews in Nashville Area
Beazer Homes in Nashville Area
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Customer Reviews
Beazer Homes - Closing went fast
- Michael T.
- Verified HomeBuyer
- January 25, 2022
- Hendersonville, TN
Closing went fast No problems at all
Total Score 4
Follow Ups
- Kyle C.
- Verified HomeBuyer
- January 24, 2022
- Lebanon, TN
We were blown away with the professionalism and helpfulness through the entire building process. We received weekly updates and they assisted with any questions or concerns we had. Thank you Beazer, we love our home.
Total Score 5
Friendly and Professional
- Anya M.
- Verified HomeBuyer
- January 21, 2022
- Lebanon, TN
My home buying experience was simply amazing from the beginning to the end. The first time I met Rob, he immediately treated me like family. He was knowledgeable, friendly and professional. Rob took his time to explain every detail of the building and designing process and he really made me feel like a person rather than a sale. No matter the time of day, Rob was always available to answer any questions no matter how small or big the question was. I am 100 percent pleased with my home buying experience with Beazer Homes- Hampton Chase community.
Beazer Homes responded:
Anya, nothing makes us happier than hearing that we could make you feel like family. We strive to provide the best experience for every Beazer customer because your satisfaction is a top priority. Thank you for sharing how Rob created a 100 percent homebuilding experience for you. Should any questions arise now that you have settled into your home at Hampton Chase, we are only a call or click away at the New Home Contact Center. You can reach us by phone at (888) 623-2937 or email at nhcc@beazer.com. Welcome to the Beazer family! - Joanna ...
Total Score 5
Overall experience is good
- Subramanya Y.
- Verified HomeBuyer
- January 20, 2022
- Nolensville, TN
Competitive pricing and Beazer signature lots are bigger ones compared to other builders. Quality is also okay compared to other builders
Beazer Homes responded:
Thank you for this great review, Subramanya. We strive for great quality and affordability when it comes to our homes. Let us know if we can help in any way. Our New Home Contact Center can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. On behalf of everyone at Lochridge, welcome to the neighborhood! - Roland ...
Total Score 4
Loving Our New Home
- Corey M.
- Verified HomeBuyer
- January 20, 2022
- Nolensville, TN
The communication with Dalton was great. We knew exactly what was going on with the house as it was being built. If there was an issue, we were advised and it was rectified. We had some hiccups on closing day and appreciate Dan working to get necessary approvals so we could move in as planned. We truly appreciate Dalton coming by with data so we could get internet as there wasn’t any available for our first two months. He definitely surpassed our expectations and was always so responsive. In comparison to our previous builder, the quality of our flooring, countertops, doors, etc are much ...
Beazer Homes responded:
Corey, thank you for highlighting all the ways that Dalton and Dan worked to make your dream home at Lochridge a reality. Knowing that you are happy with the quality of your home and that our service surpassed your expectations brings us great pride. We work with the “best in class” trade partners who, like us, are committed to innovation and quality so that you can turn your house into a home you’ll always love. From all of us at Beazer, congratulations and welcome home. - Joanna ...
Total Score 5
Easiest Home Purchase I've ever made!!!
- Anonymous
- Verified HomeBuyer
- January 19, 2022
- Lebanon, TN
This was one of the easiest home purchases I've ever made. A great, knowledgable team communicated throughout the process. Delivered on time as as promised.
Beazer Homes responded:
Communication is a key component to delivering the excellence we strive for. We appreciate you taking the time to highlight the great experience you had with our Hampton Chase team, and thank you for choosing Beazer! - Daniela 
Total Score 5
Beazer Homes - No home buying comes without a few problems.
- Terry S.
- Verified HomeBuyer
- January 19, 2022
- Hermitage, TN
No home buying comes without a few problems. When these occurred, Beazer representatives stepped up and made us whole. We felt very much appreciated by all their staff.
Beazer Homes responded:
Thank you for your understanding, Terry. A lot goes into planning and building a new home, so things can definitely come up. But you can rest assured knowing that our team is here and ready to overcome any challenges encountered in your new home journey. - Daniela
Total Score 5
It was not a good year in the USA to build a home
- Grant H.
- Verified HomeBuyer
- January 19, 2022
- Murfreesboro, TN
Many things were done brilliantly! Many things are the worst quality I have seen in over 45 years of building experience! Was it COVID? Lack of competent workers? Backlog resulting in "hurry-up" management and oversight? It was all of the above and more. I really don't fault an individual person or company. Our brand new home is one of the biggest disappointments in our life. It just lacks the expected quality and attention to detail. Every corner that could be cut was cut in most instances. Delivery of finished homes slipped in their scheduling and pressure came down from management ...
Beazer Homes responded:
Grant, Beazer strives to provide a quality home for each of our homeowners and would like to apologize for where we did not meet your expectations. While we are glad to hear that many things were done brilliantly, Beazer stands ready and willing to turn your experience around and make your house a home that you are proud of. The warranty team is aware of your concerns and will be in touch about how we plan to make this right. Should you have additional questions or concerns, please contact our New Home Contact Center by phone at (888) 623-2937 or email at nhcc@beazer.com. - Joanna ...
Total Score 3
Beazer Homes - We enjoy the neighborhood!
- Jaqueline W.
- Verified HomeBuyer
- January 12, 2022
- Lebanon, TN
We enjoy the neighborhood! The sales team was transparent and always available if we had questions.
Beazer Homes responded:
Isn't the Hampton Chase neighborhood wonderful, Jaqueline? At Beazer, we know that we are not only building homes but a new community where homeowners will make many memories. The team at Hampton Chase will be thrilled to hear that you appreciated their open lines of communication. Remember, if you have any questions or concerns now that you have settled in, you can reach us at the New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. From all of us at Beazer, welcome home! - Joanna ...
Total Score 5
Great building process not good after closing
- Libby R.
- Verified HomeBuyer
- December 04, 2021
- Murfreesboro, TN
The building process was great. Wonderful communication entire time but once I closed I couldn’t get repairs done. The stain on my wood stair treads was horrible and rubbed off every time I wiped them with a damp clotht, there is paint in my grout and on my tile floors, and there was never a screw or screw hole put in the bottom portion of my front door handle, and the concrete as you enter the garage was chipped and jagged, was repaired, and is already starting to crumble again. Good communication and nice people but the quality of construction is poor. I honestly can’t recommend Beazer ...
Beazer Homes responded:
We are glad that the building process was great, Elizabeth, but saddened to hear about your experience once moving in. The Beazer team would like the opportunity to turn it around and address the items needing service in your home. We missed you when reaching out but hope to hear from you at a time that is convenient for you. Please contact us at the New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. - Joanna ...
Total Score 2
Good neighborhood
- Steven G.
- Verified HomeBuyer
- November 30, 2021
- Hendersonville, TN
The community, design and neighbors are good. Very disappointed in lack of warranty follow up, large number of incomplete items throughout the building and the condition of our unit at turnover. We have been in our home for over 6 weeks, and very few warranty items have been addressed.
Beazer Homes responded:
Steven, we apologize for the delays you have experienced with our team. We strive to have all items completed before a homeowner moves into their new home and are sorry to hear of the touchup items needed. However, we appreciate you allowing our team to assist you. Our team looks forward to taking care of your items as quickly as possible for you. If you ever have any questions or need to speak with us about your new home, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 2
Knowledge of sale at people
- John D.
- Verified HomeBuyer
- November 23, 2021
- Hendersonville, TN
We love our new home. We are however disappointed in hearing residents complaining about water and roof leak issues .
Beazer Homes responded:
John, we are glad to hear that you are loving your new Beazer home and want you to know that we are here. If you have any concerns regarding your roof or any other questions that arise about your home, please reach out to us. Our customer care team can be reached at any time by calling (888) 623-2937 or emailing nhcc@beazer.com. - Daniela ...
Total Score 3
Beazer Homes - From start to finish we were will informed.
- David M.
- Verified HomeBuyer
- November 18, 2021
- Murfreesboro, TN
From start to finish we were will informed. Excellent communication thru the entire process. It was exciting working the whole team, from the builders to the showroom. We can't thank you enough for our wonderful new home.
Beazer Homes responded:
Thank you for sharing this incredible review! Nothing makes us happier than to see that our homeowners feel well taken care of and included throughout their new home experience. We pride ourselves on our ability to work with integrity and that means keeping open lines of communication with our homeowners every step of the way. Remember, our New Home Contact Center is available night and day should you ever have any questions for us. They can be reached at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. Welcome home, David! - Roland ...
Total Score 5
Beazer Homes - Beazer Homes was awesome and very communicative!
- Haley H.
- Verified HomeBuyer
- November 16, 2021
- Murfreesboro, TN
Beazer Homes was awesome and very communicative!
Total Score 5
Beazer Homes - We were in another state while purchasing our home.
- Luanne K.
- Verified HomeBuyer
- November 16, 2021
- Murfreesboro, TN
We were in another state while purchasing our home. Everyone involved went out of their way to keep us up to date with the progress, by text, email, or zoom. Really, pretty painless!
Beazer Homes responded:
Luanne, we love to hear that building a home with Beazer was enjoyable. State lines won't stop the lines of communication from our experienced team of new home counselors, designers, builders, and customer care representatives. It makes us proud to have come together to build a beautiful home for you at Osborne Estates. Thank you for sharing your experience and welcome to the neighborhood. - Joanna ...
Total Score 5
Communication was great.
- Lawrence M.
- Verified HomeBuyer
- November 02, 2021
- Murfreesboro, TN
Don’t be afraid of the process. Embrace the experience and enjoy knowing every detail about your home.
Total Score 5
This new home from Beazer Homes does not feel like a new home. Where is the quality promised by Beazer homes????
- Stanley L.
- Verified HomeBuyer
- October 27, 2021
- Murfreesboro, TN
If buying a home from Beazer homes, please make sure you do a walk through every week to make sure your home is build properly and you are getting what you pay for. If not, you will be buying a home that will needs thousands of dollars worth of work after you close on the home. True this is a sellers market, but buying a brand new home from a well known builder should not come with any headaches after closing and moving in. New home sellers/builders such as Beazer Homes should spend more time inspecting the homes before the allow their buyers to do a walk through and wasting their times. The ...
Beazer Homes responded:
Stanley, we apologize for the items mentioned that needed our attention after moving into your new home. Our team will be working to assist with these items as quickly as possible for you. We appreciate you taking the time to meet with our Nashville area Director of Customer Care and allowing us the opportunity to help address your concerns. If you have any questions or would like to speak with us further, please reach out to nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 1
Great experience with Beazer Homes!
- Dalton D.
- Verified HomeBuyer
- October 25, 2021
- Lebanon, TN
From start to finish this homebuying experience was fantastic! This is my second Beazer Home purchase and I trust them wholeheartedly. Thank you, Beazer!
Beazer Homes responded:
We think you have pretty good taste in houses, Dalton! Congratulations on your second Beazer home. We are thrilled to see we could meet your expectations and will strive to continue to do so in the future. On behalf of everyone at Hampton Chase, welcome home! - Roland
Total Score 5
I was lied to and punch list has not been completed
- Betsy B.
- Verified HomeBuyer
- October 19, 2021
- Hendersonville, TN
This was a poor experience
Beazer Homes responded:
Betsy, our goal is to provide a great experience for all of our homeowners. Our team is here to help and would like to make sure we address the any items that are still pending. Please reach out to us through our New Home Contact Center at (888) 623-2937, and we would be more than happy to assist. Thank you. - Daniela ...
Total Score 1
Beazer Homes - From our realtor Jacob to the Building Manager, Josh they have
- Joe E.
- Verified HomeBuyer
- October 12, 2021
- Hendersonville, TN
From our realtor Jacob to the Building Manager, Josh they have been very attentive and helpful. We love our floorplan! Our closing went very smoothly. Happy to be in the Gatherings.
Beazer Homes responded:
And we are happy to have you, Joe! Thank you for the shout outs to our team and for choosing Beazer Homes. - Daniela
Total Score 5
Beazer Homes - Everytywent smooth except the lender part, the beazer preferred
- Madhuri K.
- Verified HomeBuyer
- October 12, 2021
- Mt Juliet, TN
Everytywent smooth except the lender part, the beazer preferred lender rates were too high and they are mot willing to negotiate
Beazer Homes responded:
Madhuri, thank you for sharing your feedback on working with our Choice Lenders. We have passed your experience along, as it will help us as we continuously evaluate the options provided. Mortgage Choice allows you to compare offers with our Choice Lenders, who must maintain a customer satisfaction rating of 90% or higher to compete, and any outside lenders you choose to work with. Everyone's circumstances are unique, and our goal is to make sure you get the best deal available. We appreciate your participation and are glad to have you as a new member of our Herrington community. Thank you for choosing Beazer. - Daniela ...
Total Score 5
Staci and Jerry were amazing!
- Kerry H.
- Verified HomeBuyer
- October 05, 2021
- Murfreesboro, TN
Staci and Jerry have been so helpful and informative throughout the entire process! The only thing that my wife and I are disappointed about, is our backyard grading. We've submitted warranty request, but communication with the grader has been less than ideal. We have had standing water in our backyard since we moved in, and it tends to attract insects.
Total Score 4
Disappointed
- Walton B.
- Verified HomeBuyer
- September 28, 2021
- Hendersonville, TN
The builder used low quality materials throughout the home. The team did not make promised and warranted repairs, ignored requests, and failed to communicate. Buyer be ware!
Beazer Homes responded:
Walton, it's disheartening to hear that we have not met your expectations. We pride ourselves on the service and quality we deliver and would like to help. We understand that communication is key in providing a great experience, and we are sorry to hear that you have had difficulty reaching our team. A member of our team will be reaching out to ensure that your concerns are addressed. Please also know that we can always be reached through our New Home Contact Center by calling (888) 623-2937. ...
Total Score 1
Professionalism and Excellent Customer Relation
- Kehinde A.
- Verified HomeBuyer
- September 28, 2021
- Mt Juliet, TN
From the very first conversation we had with Jeremy, we knew we were in the right place. He gave us listening ears to understand our needs and gave a good recommendation. He proved experienced and professional throughout the buying process. The builder was outstanding and met every timeline. Quality of the home is top notch and we will definitely recommend Beazer homes.
Beazer Homes responded:
A recommendation from one of our homeowners is the best compliment, Kehinde. We believe in top quality & service, and so we are thrilled to hear about how our team at Herrington helped make such a memorable impression throughout your home-building journey. From all of us at Beazer, congratulations and welcome home! - Daniela ...
Total Score 5
Quality and Service
- Naresh V.
- Verified HomeBuyer
- September 27, 2021
- Mount Juliet, TN
Jeremy and Brett are really helpful in the purchase process. They are always one call away and they will take feedback from the client to give their 100%. I highly recommend these 2 people and organization.
Beazer Homes responded:
We appreciate your feedback and recommendation of Jeremy and Brett, Naresh! Our team is committed to being with you every step of the way to make sure your home-building experience goes smoothly. Thank you for choosing Beazer. - Daniela
Total Score 5
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