Beazer Homes Reviews in Nashville, TN

We are very happy in our new home overall however the follow up on our outstanding home punch items has been atrocious. I have sent 5 emails and even escalated to customer service email and still NO response. It is the customer service that is boasted about online by companies like Beazer that leave a really bad taste in your mouth when the don't follow through. I would love to speak to anyone from Beazer interested in hearing about our still in finished home. 2 stars only because we like the home and neighborhood.

Cabinets even upgraded are MDF. Closet shelves were not hung on any studs. They already fell down. I fixed them by mounting them in the studs where I could and GOOD drywall anchors and screws where I couldn't hit a stud. Trades seemed sloppy and not finished well. Lots of imperfections and cheap materials are abundant. HOA doesnt seem to enforce the rules. Already had to have HVAC techs out twice to fix issues were it was installed wrong. Again sloppy trade work. Ridgeline shingles were cracked from roofers stepping on them. Once again trades dont care. I'm sure there will be more found.

We are now in the house for six weeks and they still haven’t completed everything they owe us. If they do complete something, its not done completely. Example: they painted our house including the ceilings tan which we only paid for the walls to be painted tan and per contract the ceilings white. They did paint the ceilings white but they did not take down the light fixtures so when we installed ceiling fans we now have tan rings around the light fixtures! Another example when we closed on the house they let all the sod die. It looked like a abandoned shack. They still haven’t done anything regarding to fix this. Both side yards are flooded with water and the back yard wasn’t graded so we have standing water. This is still not repaired. For six weeks I have placed numerous warranty claims every week and they only repair certain items. 1. Shower door top hitting against each other 2. Cabinet drawer falling inside cabinet 3. Second claim shower door again hitting against each other 4. No house numbers 5. Granite damaged 6. Decorative wood in front house not installed 7. Not painting the decorative wood in front house 8. Side yard and back yard flooding 9. Sod is dead 10. Three doors out of alignment 11. Door sweep missing on exterior door 12. Builder damaging my six day old fence 13. Water clean out line buried under sod 14. Water clean out line found but not brought to grade level I could go on regarding my experience with this builder but you can judge for yourself. ... More

I was in love with my new home until everything started to fall apart. I do not believe that this home was built with integrity and seems that the job was rushed. I moved in a month ago and not even a day later I started having issues with my appliances, plumbing, drywall, ceiling, and my mailbox was even knocked over by a construction truck. All of which I understand things happen. With that being said when I reported each of these issues none were resolved in a timely manner. For example, my oven/microwave started smelling and I reported it and it’s been over 4 weeks that I have been able to safely use it. Yes, I’m still waiting, as instructed, for a replacement. I also noticed a hug hole appear in the restroom and when someone finally came to fix it they said it was missing the filling inside the wall or in between. (Not a professional in construction but this how I know to explain). Furthermore, the cabinets installed are scratched and I’ve also been waiting over a month for a replacement. Sadly this could have been a much better experience even with the downfalls if customer service and warranty was friendly and timely. I’m very disappointed and would caution anyone looking to deal with beazer homes. I would give my list of issues and examples but I think you get my point. A pretty home is no good if it’s not functioning and unsafe. ... More

We have had many issues in our new home, some of which we are still waiting on being resolved. This whole process of moving into a brand new home you might as well get used to the idea that it's not going to be perfect. Everyone has issues with there new homes, but we have had more issues than anybody should have in a new house. Siding issues, plumbing issues, drywall issues, flooring installed poorly, dishwasher not hooked up from builder, windows hard to open even after repair, air conditioning issues on first floor, sewage backup after 1 month, and on and on. The warranty department is slowly fixing issues. All and all I would only give Beazer a 2 star. Quality is lacking in these homes. Speed seams to be the main goal here. ... More

House seems structurally sound however just had forth visit to get hvac balanced window problem took 6 weeks to correct. Drawer that was broken when our walk-thru took a month to get fixed. Front yard was sodded rear seeded I had to reseed. Sod has all kinds of gaps which makes walking on it difficult apparently the ground beneath had not been make smooth and squares instead of rolls used making more seams. I love our house plan and location. I do wish I didn’t need to be available for a 4-6 hr block on a weekday to get problems resolved especially since I have waited only to find they cancelled. ... More

Experienced fraud from Beazer management since the day I gave them the security deposit. They kept on increasing the price, first within 30 minutes of giving them the security deposit. Started sending text messages daily after 8:30 pm in the nights to sign the contract or risk losing security deposit, is it even legal to send texts at such odd times? Buyer agent was unilaterally removed from the final contract when the file got transferred from other Beazer community. They didn’t even allow to back off from the contract even after literally begging them within 2 days of submitting the earnest money. Total fraud and illegal activities, shame on the Beazer management for looting inexperienced first time buyers. ... More

First off, Jennifer was very good at her job. The buying experience was pleasant. The quality of work is very underwhelming. There were several framing issues in the pre drywall inspection that as a homebuyer I should not have been the one to point them out. The fix for those issues was as good as it needed to be to pass inspection. The painters did a horrific job. There was paint on every outlet cover, there is paint drips on trim and all over the floor, and the overall quality of work is something I might expect from a cheap apartment. The heat and air is where it really gets interesting. If you look at the Waverly home owners group on Facebook you will see how many people are having issues with their heat. I can’t wait to see how bad the AC is in the summer. But the worst thing is,my family is lucky to be alive after having a gas leak from the unit in our utility room. So the good thing is, Mike and the warranty team have been on the ball fixing the heat issues and they will reimburse you for about any expenses you may accrue. The only good thing about the terrible paint and drywall work is that if I don’t look at it I won’t see it. ... More

It has been a terrible struggle for us. The design center failed us in selections and relaying them to the builder. We had 3 leaks in the roof before CO. The brick was wrong color, a urine yellow stain ran through it. The factory said it was a defect in the brick coloring. The company was forced to paint the brick. The painting and trim work is less than mediocre. The cement work is horrible. The fireplace stone work had to be redone over and over again. Toilet were not centered( instead of a 12 to six placing , they were a 1-7position. There is little plumb, squared or level. Work was done with little pride/well. The supervisors kept telling us this wasn’t a custom home and all they cared only about the energy rating. I honestly can never recommend this builder. The only saving grace for us has been the warranty supervisor. He is now having most our interior doors replaced due to defects as well as any other problems that may exists due to poor workmanship and poor quality materials(Our upstairs floors are now creaking after being here 6 weeks). We have fully documented the many problems. Like I said, if you are looking for a quiet, clean neighborhood or well built home look elsewhere. ... More

Though we love the space and design of our home, the build, materials and contractors used are less than sub par. The builder doesn’t focus on customer satisfaction rather throwing the houses up and getting them sold to move on to the next. There isn’t one family I’ve spoken to in our new neighborhood who hasn’t had some sort of issue before and after closing. They have one person working all complaints after the closing period so nothing gets resolved quickly. Buyer beware if you go the Beazer route and I’m actually being nice!

I have lived in my house for two months and had the sewer pipes back up twice. This last time the sewage backed up into my two downstairs bath tubs. It also overflowed into my garden in the front yard. Totally unacceptable and a health hazard. Beazer sent a plumber out twice to clean out the pipes. There is only one person living in the house and I work six days a week. The plumber has said to me twice the line needs to have a camera put in it to see what is blocking it. Don't be fooled by the response letter you will get from them stating that they will be InTouch with you in two days that never happens. In between my sewer issues I notice my flood light was out on the front side of the house. So I get my ladder out to change the light bulb. I unscrew the light bulb and water starts to poor out of the flood light fixture. I look at the fixture and could see it was not installed correctly. So I call the Senior Customer Care Professional and they send someone to fix this issue. The person who comes to the house just turns the fixture around. They don't think to check the fixture that maybe it shorted out with all of the water in there. I call the Senior Customer Care person again and he tells me to call the warranty department. I call them make a report and I get the same stupid letter stating some one will contact me in two days. We are going on two weeks and i still have not heard from anyone. Lets talk about the HOA. I have lived all over the country and have belonged to many HOA's. I have also gotten the information on the HOA's at closing of all of my homes that i have purchased. I have been in this house for two months and have not heard from anyone. Just to get the pool fob to and act of congress. If you look at the communities Facebook page everyone is talking about it. From reading on the page it turns out that they switch companies managing the HOA and no one knows about it. You would think information would be sent out to the home owners letting them know what is going on. Needless to say this experience in the Waverly has been a big disappointment. ... More

Worst craftsmanship I have ever seen. A 5 year old could do a better job. Finishes are terrible and getting repairs is more than painful.

Moved in a month ago. I have already had 4 doorknobs fall off, had to have drywall repaired from poor installation, hvqc stopped working, tile needing to be replaced, and light fixtures needing to be replaced. Beazer uses the cheapest material they can and do a terrible job installing it. If you buy from beazer, literally micro manage every step of the process. They will do everything they can to not do things correctly until you force their hand by wanting to back out.

Will not recommend. Our "new" home has multiple defects that do not even need an inspection - it's outright inferior workmanship. The walls are unfinished, flooring is uneven, creeky staircases - to name a few. Several items were pending post-closing that are just labeled as pandemic-related delays. Overall, the build quality is certainly well below expectations. Will consider & recommend other builders for future purchases.

Worst experience ever. Would not recommend to anyone

Our closing was delayed multiple times due to fault of Beazer. These closing delays cost us alot of money. I would not recommend anyone to do business with Beazer.

Homes are built too fast! Builders are trading numbers for quality! My home was damaged by way of dishwasher, tud and back door insert! I also had to have the doors re finished do to dents in them! The tub was installed with two big cracks in it and the dishwasher was installed with a dent in it! My water heater was not wired properly and the air duct system was poorly installed. I have an appointment now to properly cover lines that are leaking water onto the attic floor. I'm still removing paint off of floors and chandeliers! Not to mention it took the painters three days to properly paint the spindles! My closet was not equipped with all of the wire shelves that is was supposed to have, I was so frustrated I just said forget it. My shower door was way off and had to be adjusted. My home counsler was very uneducated about the homes and I was overcharged 1700 at the design studio that I caught and had to be refunded! I also had issues with CMG mortgage! For a 580,000 home this is beyond rediculous! ... More

The closing was a terrible experience and no warranty items have been addressed since I moved in .

Until now, not everything will be complete

Not good quality. Please improve your quality

If buying a home from Beazer homes, please make sure you do a walk through every week to make sure your home is build properly and you are getting what you pay for. If not, you will be buying a home that will needs thousands of dollars worth of work after you close on the home. True this is a sellers market, but buying a brand new home from a well known builder should not come with any headaches after closing and moving in. New home sellers/builders such as Beazer Homes should spend more time inspecting the homes before the allow their buyers to do a walk through and wasting their times. The home buyer should never be the one pointing out unfinished work, bad or construction mistakes. Beazer homes wants closings done on time when the home is not even move in ready. Take my case for example. I moved into my home, I'm at my third appraisal from my lender. They cannot fully appraise the home because too much needs to be redone or fixed around the home. The home is already cracking in many sections in the home. Excessive grouts in the bathrooms, uneven walls, squeaky floor second level, excessive cement left stuck in driveway/garage/front porch/patio. Grass in the backyard never grow after w months. I would suggest for new home buyers, especially the first time home buyers to set aside the excitements of buyer their first home and keep an eye open to look at the quality of work they get from their new home. Walk through every chance you get. When lights are installed do some walk troughs at night when you can actually turn on the light and see the lack of work your eyes can't catch in the day time. Take plenty of pictures of the home as your evidence. Beazer homes please respect your clients and give Us/them what we/they pay for. I am 100 to a 1000 percent sure if any of your clients were to be short just $10 you would not allow them to close on their home. So why do your clients have to close on a home needing over 10,000 to 30,000 worth of work after closing. Please, please, please, please respect our time and hard earned money and give us your clients what you advertise "quality and a place family can call home". ... More

The builder used low quality materials throughout the home. The team did not make promised and warranted repairs, ignored requests, and failed to communicate. Buyer be ware!

Staff is very very very unknowoledgebale, Staff was scaring me with extra money all the time and penalty, Hayley all the time she was scaring me with illegal penalty

I was a first-time home buyer, and Beazer Homes ruined my experience. I love the location and the residents but I hate to say that I wouldn't have bought this condo if I was aware of such poor and sloppy quality of this building. There is no parking for visitors. Bad planning. With regards to the access to the entrance door to the building, I couldn't find my name for more than one month after I moved in. Bad management. Beazer's engineers seem to be trying to respond to the residents' claims but the progress is very very slow because there are so many problems being reported by the residents. I do hope these issues will be eventually solved by Beazer but I would like to strongly recommend all would-be buyers to take a very close look at details of this builder's buildings and make sure all problems will be solved by Beazer at their cost before making decisions. ... More

Worst experience ever don’t recommend Beazer