Beazer Homes Reviews in Nashville, TN
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What Nashville Homeowners Have to Say About Beazer Homes.
Read all 415 verified reviews from homeowners that built a new home with Beazer Homes in the Nashville area. Nashville homeowners have rated Beazer Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes
has 4.3 out of 5 stars in Nashville Area
415 Reviews in Nashville Area
Beazer Homes in Nashville Area
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Customer Reviews
Disappointed
- Walton B.
- Verified HomeBuyer
- September 28, 2021
- Hendersonville, TN
The builder used low quality materials throughout the home. The team did not make promised and warranted repairs, ignored requests, and failed to communicate. Buyer be ware!
Beazer Homes responded:
Walton, it's disheartening to hear that we have not met your expectations. We pride ourselves on the service and quality we deliver and would like to help. We understand that communication is key in providing a great experience, and we are sorry to hear that you have had difficulty reaching our team. A member of our team will be reaching out to ensure that your concerns are addressed. Please also know that we can always be reached through our New Home Contact Center by calling (888) 623-2937. ...
Total Score 1
Service is very bad
- Kanal S.
- Verified HomeBuyer
- August 25, 2021
- Hermitage, TN
Staff is very very very unknowoledgebale, Staff was scaring me with extra money all the time and penalty, Hayley all the time she was scaring me with illegal penalty
Beazer Homes responded:
Kanal, we want to thank you for choosing Beazer Homes. Ideally, we envision a much better experience for our homeowners than what you are describing. We appreciate you bringing this to our attention and have shared your feedback with our leadership team. If you have any questions or would like to further discuss your experience, we can be reached through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Poor quality management (sloppy finishing, or not finished???)
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Hendersonville, TN
I was a first-time home buyer, and Beazer Homes ruined my experience. I love the location and the residents but I hate to say that I wouldn't have bought this condo if I was aware of such poor and sloppy quality of this building. There is no parking for visitors. Bad planning. With regards to the access to the entrance door to the building, I couldn't find my name for more than one month after I moved in. Bad management. Beazer's engineers seem to be trying to respond to the residents' claims but the progress is very very slow because there are so many problems being reported by the ...
Beazer Homes responded:
While we are glad to hear that you are enjoying the overall community, we are sorry to hear about your concerns. Please reach out to us at nhcc@beazer.com or (888) 623-2937. We would like the opportunity to discuss your experience and help address any concerns you have with your new home. Thank you. - Daniela ...
Total Score 1
They did not follow the elevation plan.
- Teresa C.
- Verified HomeBuyer
- May 31, 2021
- Murfreesboro, TN
My house looks Terrible! A window on the second floor is out of center. A column on the front porch was not placed where it is supposed to be, under the porch gable. The grading on my lot sinks and rainwater does not drain off. I have pools of water 3-4 inches deep every time it rains. I am waiting for them to come and regrade the area before I can install a fence. I have photos to prove these issues. I will be happy to forward them to you. I have no issues with the real estate agent on the property. My issues are with the Builder, Beazer Homes.
Beazer Homes responded:
Teresa, thank you for taking my call to discuss the items you have mentioned. We apologize for not meeting your expectations and are glad to know that our Nashville area Customer Care Team is currently coordinating our trade partners to address these items. We look forward to having these matters resolved for you as quickly as possible. Please do not hesitate to reach out to us with any questions or concerns. Thank you. - Daniela ...
Total Score 1
Beazer Homes - Worst experience ever don’t recommend Beazer
- George H.
- Verified HomeBuyer
- March 31, 2021
- Mt Juliet, TN
Worst experience ever don’t recommend Beazer
Beazer Homes responded:
George, it is disappointing to hear that you have not had a great experience with us and we would like to help. Please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937 to further discuss your experience and any pending concerns you may have. - Daniela ...
Total Score 1
Beazer Homes - - The Sales representative was great and I appreciate all what
- Sany Y.
- Verified HomeBuyer
- March 23, 2021
- Mt Juliet, TN
- The Sales representative was great and I appreciate all what he did. - The issue that I have is with the builder, where he has to surface my front and back porch due to some wholes and damages, he promised to do it the next week of closing when the weather is worm, but unfortunately I am almost two months now and every time he says next week and this next week never comes.
Beazer Homes responded:
It was a pleasure speaking with you today, Sany. We would again like to apologize for the delays encountered with the front and back porch surface repairs. Our Customer Care team is working to ensure this is completed as quickly as weather permits. Please know that we are here to help and can be reached at nhcc@beazer.com or 888.623.2937 if you have any further questions or concerns about your home. Thank you. - Daniela ...
Total Score 1
None of our concerns about the house were addressed prior to close
- Molly E.
- Verified HomeBuyer
- November 10, 2020
- Mt Juliet, TN
Many problems with the house - nail going through air conditioner line that was never addressed prior to close even though we brought it to their attention multiple times we now have holes in our walls from having it fixed. It has been almost 2 months and we are still waiting for them to fix it along with many other things. Do not recommend a Beazer Home.
Beazer Homes responded:
Molly, we can imagine the delays you have experienced must be frustrating and not the ideal experience we hope to provide our homeowners. We have shared your feedback with our Nashville Customer Care Team to work on addressing your concerns more smoothly, moving forward. If you have questions or need an update on any pending items, please reach out to us through our New Home Contact Center at nhcc@beazer.com or 888.623.2937 - Daniela ...
Total Score 1
Beazer Homes - Paints are very bad materials they used in drive way so so bad
- Khames M.
- Verified HomeBuyer
- November 26, 2019
- Mount Juliet, TN
Paints are very bad materials they used in drive way so so bad It’s my bad choice I choice home with beazer
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, have been addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
Disappointed in craftsmanship
- Judith C.
- Verified HomeBuyer
- November 19, 2019
- Mt Juliet, TN
Too many disappointment to share !!!!!... I do not recommend them
Total Score 1
In a rush
- Anonymous
- Verified HomeBuyer
- November 12, 2019
- Mount Juliet, TN
The home was built too fast and too sloppy. And the quality is not good. Had many problem.
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. Our Nashville team let us know they have been in touch and Mike, your warranty professional, is working with you to address your concerns. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
Disappointment
- Assaf A.
- Verified HomeBuyer
- August 14, 2019
- Hermitage, TN
I have nothing good to say about this builder, they won’t be responsibly for anything, the warrenty is not as promised, I honestly will not recommend anyone to buy here.
Beazer Homes responded:
Thank you for your feedback! We understand how valuable your time is and appreciate you taking some out of your day to submit this review. From the experience you shared, it looks like we have areas that need improvement and we apologize your experience was not a great one. We have reached out to our Nashville team and are happy to hear you have recently met with them and your concerns are being addressed. Additionally, if you have any questions or concerns, please know that our New Home Contact Center is there to help, they can be contacted at 888-623-2937 or via email at NHCC@beazer.com. Thank you ...
Total Score 1
Beazer Homes - When been in our house for three months now and still have not
- Ray C.
- Verified HomeBuyer
- December 19, 2018
- Mount Juliet, TN
When been in our house for three months now and still have not gotten all issues completed
Beazer Homes responded:
Thank you for submitting your feedback! We truly apologize for any delay in repairs. We have contacted our Nashville Warranty Office and found one case you submitted regarding your front door and a drywall issue, that has been resolved as of January 2019. If there is anything else we can assist with please do not hesitate to let us know. You can reach the New Home Contact Center 888-623-2937 or via email at ...
Total Score 1
Bad service cheap quality
- Anonymous
- Verified HomeBuyer
- November 28, 2018
- Mount Juliet, TN
Very bad material quality used in my new house, a lot of issues with my new house in my first 2 weeks like my heater stop working, my water pipes became a part and it took them one day to fix it and I stayed without water for one day, my backyard landscape unbalanced so water staying in my yard and so many other issues with my house, I thought if I buy a new house that will give me peace of mind for at least 5 years or so but unfortunately NOT.
Beazer Homes responded:
We want to thank you for submitting your review! We truly apologize for any disappointment with your new home. We know buying a home is a special experience and we are genuinely sorry your experience was not perfect! We have done some research into warranty requests you have submitted and met with the leadership team from our Nashville Division to review the concerns you have mentioned. We do show all the warranty cases you have submitted were resolved, with the exception of the flooring issue and a few outlets, but the work on these has been scheduled. Again, we apologize for any inconvenience we have caused but we are always more than happy to help in any way we can. If you ever have any questions or concerns please give us a call at 888-623-2937, thank ...
Total Score 1
Bad experience with everyone so far
- Sameh A.
- Verified HomeBuyer
- November 27, 2018
- Mount Juliet, TN
I have a lot of issues in my new house 2018 new construction and so far I did not find the person who can help and sort out all of these issues and the most of the materials which was used to build the house is very cheap materials
Beazer Homes responded:
Hello! Thank you for taking the time to submit your feedback. We would like to apologize for any issues you have experienced. We strive to create a perfect experience for all of our homeowners and are truly disappointed we have let you down. We looked into your account information and contacted the Customer Advocate you have been working with. We do show that all reported concerns have been addressed but of course are always here to help. Should you have any questions in the future please never hesitate to contact the New Home Contact Center at ...
Total Score 1
Beazer Review
- Michael P.
- Verified HomeBuyer
- November 13, 2018
- Mount Juliet, TN
We have lived in our brand new house for almost 5 months and we are still having issues in our house that were never fixed. Some of these issues are from the inspection done a month before we even closed on the house. The more we live in the house, the more we see the flaws in the workmanship of the sub contractors because their only goal is to do the work as fast as they can to move on to the next house, even if that means cutting corners or doing sub standard work. It seems as soon as they get your money for the house, you are not important to provide customer service. They are very poor at ...
Beazer Homes responded:
Thank you for taking the time to tell us about your experience. We truly apologize for any issues you have encountered and can only imagine the frustration this has caused. We have reviewed your closing paper work and do not show any items were listed. We did find a request was submitted to the New Home Contact Center, and these concerns have been resolved. We want to help with any and all concerns you may have and the best way for us to quickly and thoroughly help resolve these with you is to contact our New Home Contact Center. You can reach us at 888-623-2937 or you can email us at ...
Total Score 1
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