Beazer Homes Reviews in Nashville, TN

It was good experience to make a deal with Beazer company and fell happy with the new house

The Area Construction Manager, Jerry V, made the homebuying experience with Beazer a learning experience and a bearable experience.

Need to improve quality of workmanship.

Many things were done brilliantly! Many things are the worst quality I have seen in over 45 years of building experience! Was it COVID? Lack of competent workers? Backlog resulting in "hurry-up" management and oversight? It was all of the above and more. I really don't fault an individual person or company. Our brand new home is one of the biggest disappointments in our life. It just lacks the expected quality and attention to detail. Every corner that could be cut was cut in most instances. Delivery of finished homes slipped in their scheduling and pressure came down from management to get it done--now. We actually never had a dedicated project manager until about the last 10 weeks. Do we blame the company? Everyone shares blame. After seeing the quality and problems at the pre-drywall meeting I was an idiot not to just walk away and lose the downpayment. ... More

We love our new home. We are however disappointed in hearing residents complaining about water and roof leak issues .

The process of buying was very pleasant and exciting. The complacency and lack/slowness of action on significant warranty issues has greatly tempered that excitement. The building has been "completed for almost a year now, and still dealing with significant problems with security system, exterior lighting, and rain water leakage (leakage may have been fixed last week, waiting for next rain to confirm).

When we signed the contract, we were told we had to move quickly through design and then the new home kick-off. After our design appointment, it was almost one month before we had the initial home project kick-off. Project updates weren't as frequent as we expected. Our realtor had to reach out on a couple of occasions to get a status update. We found out there was an issue with our plot being filed incorrectly. Beazer was very apologetic and worked with us on how to correct this issue. We may have decided on another home if we knew that the walls are insulated for efficiency but not for sound. While we do like our home, I feel the process lacked transparency and wasn't focused on the homeowner experience. Would I recommend Beazer - I would, but would caution one to stay on top of all details. ... More

Good supportive help from start to finish. Very capable staff.

Poor bad customer communication

I was able to close on time, however there are items that need to be addressed (fixed) in my house (almost 2 months after closing)

Love my home, but it does feel like a constant battle with the Warranty process. After you submit and you have to constantly prove what's wrong for them to come back and just say no. Then when you get a no, they tell you how to fix it that costs the buyer extra money. I would look at how you can make the Warranty process simple especially when you are building homes around someone's finished home.

Should have been told upfront that garages were too small to be able to fully open a car door once parked inside. No garage should be built that narrow.

I love our house now but the only reason that I would have rate it perfect or great is they should have been more open on "what the homeowners want" . I hate to hear from a builder "Oh sorry we can not do that!" . Some features was not offered to us, which I like to have and it was informed to us that we could, like "vaulted ceiling". Simple features they can't add like pot filler which I like to have and central vacuum. Placements of additional cable/power wires for your TV should have been on the deciion making before dry walling so you really know where to place it and not before your house is being build. ... More

The initial buying process was great. The design center was great. However, when it came to the finishing touches on our home, many things were overlooked. My husband and I emailed about several issues we wanted fixed. Which they attempted to fix for us before closing and we were pleased with at the time. But, now after living here a month, realized some of their “fixes” were just bandaids. Paint is chipping off, low spots in the floors, and tile work that was hastily installed. Overall the home is still very pretty, we were just disappointed in the hasty work that was done in the last week to make sure the closing deadline was met. ... More

Friendly reps but hard to get a hold of the contacts. A lot of items to be fixed after move in but hard to get correspondence.

We have had many issues with communication betweent BEazer and myself or my husband. We have issues with our sod has been ruined by a trade partner, and we are waiting on someone to tell us when it will be fixed. We had multiple issues trying to prepare for closing, and our dates were moved, after being told they would not move and were set in stone. Additionally, we had an issue with our front door, that finally arrived. The painter for Beazer did a much less than stellar job on the door, and even got paint on the floor. We have had many conversations about this, only to be told that i now need to submit a warranty claim. We are getting no return phone calls, emails or texts. ... More

The house is lovely, though I felt in the sales process they were not as transparent as they should have been. I had a few items I made clear were important to me and I was told they would be easily met only to find out it was known that wasn't possible or guaranteed. For the most part the sales process was seamless. After living in the house a while it feels a few things were rushed or shortcuts taken. Windows not quite at 90 degree angles that made blinds tricky. Baseboard separating from the wall and waiting still on someone to come fix it. Plumbing not put in right. They sod the front but not the back and you end up with weeds because whatever they put down didn't take at all. I was promised by the builder paint would be left behind for touch ups and that did not happen. They did however leave behind flooring which was nice should I need it. Being in the community while homes are still being built is kind of fun, to watch them go up. However one must be careful as little care is taken to ensure the roads are safe from nails and other items. I wish neighborhoods had more model options to create s bit more variety. 2 models make up over half of the homes. Despite the different optoons for the front, it is quite obvious after being here that so many are just the same. I do like the choices one can make inside the home to fit their lifestyle. The layouts are great. I would go through Beazer again should I want a different home in the future but I would go in advocating for myself more and ensuring my top priotities were proven in writing before signing. ... More

The purchase and building phases were great. After the purchase has been a nightmare.

I am very thankful for the home in a safe community with good neighbors. The heat unit didn’t work fully for the first two weeks. It is still an ongoing problem with my upstairs unit reading 10 degrees hotter. When I asked the company about the issue the only response I got was, heat rises. Yes I understand heat rises, but for a gas unit it should only be about 3 to 5 degrees, not 10. The HOA manager is non compassionate towards individuals. She tried to compare me wanting the safety of my pets to someone wanting to change out their door or add onto their patio. The drywall is cheap, I can hear my neighbors in high traffic rooms. Multiple pieces of flooring have weird patterns in the grain. For the amount paid for the home craftsmanship is lacking. ... More

Closed September 11th, 2024 still many issues not remedied. Jeremy was our builder agent more than 10 things were not complete before closing though he told us multiple times he had it under control. He needs a lot of training and was not able to explain most systems to us. Joel saved most issues Jeremy is a -0- Joel is 5 though so not everything was bad. Jeremy is a very lazy kid he just wanted to blame others for issues. Jeremy also told us many things we should have noticed before closing that were not possible as no exterior caulking and many inside items were not completed until after closing. We still have a few open items. Lesley from warranty has also been good so far she just came into a bad situation. We would go by every week at least once a week and Mark's updates were never right about a single update things he would say that were completed had not been started. Mark also is a -0-. We know that we are not the only people who have had issues in this community as most home buyers here have experienced similar instances with the same individuals. In closing two complete -0-'s and one five is why I give the experience a 2 overall which seems fair at this point. ... More

Beazer has very streamlined process. There is nothing much to add considering their magnitude of projects. The main question is the value to your money. It might be very attactive with initial lower costs, but they quickly add up in their upgrades and crazy lot premium costs. Considering the lot sizes they have and the house plans it doesn't make sense to me. They have in built some or almost un noticeable cost cuttings or cheap materials unless you live in the house. The paints of the house are cheap even with upgrades and they don't even leave anything behind for any quick fix ups after moving in. The over kitchen and bathroom cabinets is a major draw back even after upgrade. The width and depth of the over all cabinets is smaller. The depth of cabinet drawers is a joke to me. Bathroom cabinets are of no use with any kind of drawers. They do not install any additional faucets like towel hangers, toilet paper holders. Not a lot of flexibility in customization, again it is understandable as they are mass builders than a custom. My overall experience with home is not so great with the kind of money we are putting in. ... More

I was originally soooo excited to move - talked with a sales agent on two different occasions that I would get to design the home and that the backyard would be 20’ by 20’…fast forward to walk though and there were many issues including the fact that they were now telling me the backyard would only be 20’ by 14’ which is a massive difference. I had a list of things to be fixed and only half of them were done by the time of closing and the rest went on exception list. I also had a rough time dealing with their “preferred lender” hindsight I should have gone with my own as I didn’t get a very good rate and the guy was very unprofessional. Some of the builders and such were super nice but it was just not a very good or smooth process and that is very disappointing that I did not get the product that was advertised. I talked with some other home buyers who had also been told the same about the backyard in addition to having issues with their homes. Had I known this I would have gone with a different builder/community. ... More

Good process and ppl are great but quality of the house is not good. Details are very bad, paint job very bad, trim work very bad.

Lipstick on a pig. It looks pretty, however they use cheap subcontractors that do the job quick but not with good quality. I have many things breaking inside the home within 30 days of living. They will reassure you that you have a warranty, but don't be fooled because they send 1 guy to do a 2 person job, with multiple trips, who will damage and ding up the rest of your stuff while fixing what was originally broken. I dont have trust in the home quality.

I don't think i would recommend Beazer homes given we had so many issues with the building process, getting anyone to help and listen to us. Now we are living in a house that has countless issues and cosmetic problems. plus a sagging ceiling with more drywall in the kitchen that is folding and creasing. Just terrible quality. The paint job on the whole house is so poor.