Beazer Homes Reviews in Nashville, TN

My experience has been relatively disappointing throughout. Started off with a $8,000 Closing Credit that changed overnight to $5,000 when allowed to sign. Builder assured/promised the HOA wasn’t going to raise fees (they jacked up the fees right after closing with their preferred HOA company that makes money off of the owners of the homes.) Their vendors screwed up the shower, I still don’t have mirrors two months after closing. They rushed me to close, and then didn’t bother to follow up on half the items I pointed out on the punch list. Months later I’m filing warranty claims. They built the homes so close to the street and don’t enforce the no street parking so it’s like a minefield trying to squeeze through cars parked on both sides of the street, which you’re guaranteed to have to one parked in front of your driveway at least a couple times a week. There was decent communication but the broken promises left me burnt. ... More

The quality of craftsmanship and effort putting these homes is poor. Our house was $900,000 to build and the cement on our back patio AND in our garage started crumbling before we even moved in. Tile work was poorly done and had to be torn out and replaced. The grout is unevenly spaced and for a bathroom that is all gray they put in brown grout which doesn’t make sense. We have been through two construction managers already in the past nine months. I would not recommend Beazer to anybody.

My new home experience was bad because a lack of communication and the finishing home was incomplete! I did not really get what I designed for! So bad experience!

Overall, a bad experience. Would ask our sales contact questions on status of home build and they would either ignore our questions or push us off to another contact who would not respond in a timely manner. If there were updates on the home, it was about a week late, as we would drive by the home ourselves and see the updates first hand. It was frustrating as a home buyer to have inconsistent communication with no accountability. Our move in date was also moved multiple times due to supply chain and labor issues. This led to the builder not completing the finishes in a professional manner. In addition, there was no formal blue tape meeting which was shocking to us. Would highly recommend to Beazer Homes Nashville to include this in the future, as this would improve the home buying experience. Since we did not have a formal blue tape meeting, we found a tremendous amount of issues/concerns with the home that needed to be addressed - a vast amount of dirt and dust, broken items, missing features of the home as agreed upon in contracting, awful paint jobs, cracks in the appliances, etc. For moving into a brand new home, this was NOT the expectation and was extremely disappointing. We are a few months into our home and there is still an absorbent amount of issues - nonfunctioning HVAC, damaged sewer grinder, etc. and service requests take at least 3-4 weeks to be addressed. We will NOT work with Beazer again and I do sincerely home Beazer addresses these concerns for future home buyers. ... More

While we love our new home, the entire experience was diminished by not being able to construct a fence. Before contracting, we asked about fencing our yard as this was one of our top priorities when choosing a lot and a builder. We were ensured this would not be a problem. Unfortunately, we were told by the city after closing on our house that we would lose over half of our yard if we were to fence it in. This ruined our entire experience as we invested a LOT of money for a home we now are unhappy with. While this has absolutely nothing to do with the quality of the home or the initial homebuying experience, it's important for other families to know before investing in their home. ... More

Nice home but Beazer fell short in execution of the process. Communication was poor, closing delayed multiple times, and home not fully complete when closed. Warranty follow-up is poor also.

Overall this has been a disappointing experience. Our home has had so many issues. We have had construction crews in almost daily and things torn up everywhere. In almost every case we have needed a repair, Beazer has sent their “expert” (actually a rookie handyman at best, who even admits they are) who then makes the issue worse. Then they have to send another crew to repeat or repair even more the next time. We have had our sink get destroyed then need replacing. To replace it they had to take counter off, when they slammed it back down it caused separation all around they have to fix now. We had our crooked dormer adjusted we begged for months. They opened it 2 days before a heavy rain in forecast. Its been 2 weeks with it open and who knows how it did after rain and still nothing fixed. The master shower didnt work for a month and a half. ADA bars were attempted to be installed without backing or studs. Door frames are crooked and spent 4 hours with someone coming to “fix” casing only to have them leave with it more broken, the door not closing, and another repair coming soon. Our ceilings were painted in 2 shades of white. The list is so much longer… i gave them a 2 because people are nice, and when you look past the long list of fix its, or the house being torn apart often its not terrible. But for the amount of money paid it is absolutely unacceptable. The excuse of Covid help being hard is not fully true. Many of the guys that come in are just cheap help, not trade specialists. Were just hoping sooner then later we can be done. I have purchased a few new homes and realize normal things that get addressed after year one. This is so far over the top of that its like a dark nightmare ground hogs day. ... More

The building process was great. Wonderful communication entire time but once I closed I couldn’t get repairs done. The stain on my wood stair treads was horrible and rubbed off every time I wiped them with a damp clotht, there is paint in my grout and on my tile floors, and there was never a screw or screw hole put in the bottom portion of my front door handle, and the concrete as you enter the garage was chipped and jagged, was repaired, and is already starting to crumble again. Good communication and nice people but the quality of construction is poor. I honestly can’t recommend Beazer Homes, ... More

The community, design and neighbors are good. Very disappointed in lack of warranty follow up, large number of incomplete items throughout the building and the condition of our unit at turnover. We have been in our home for over 6 weeks, and very few warranty items have been addressed.

Closing date was pushed back multiple times. On final walk thru a list was generated by Beezer of items needing fixed. 2 months later still not corrected. Stopped into office to inquire about list and was told that I now have to go thru the warranty dept. So we were lied to on closing day that issues would be remedied without having to file a warranty claim. Also told on closing day we could only call warranty dept one time. Not very happy with Beezer at all.

Your home will not even closely resemble the model in any way. Nothing is centered, paint is sloppy, caulking and grout is sloppy. Doors and transition strips (none between wood and carpet) poorly installed. Security doors don't close and latch correctly. The contractors leave their trash & mess everywhere. Poor design with no visitor parking (nobody mentioned that in the sales pitch!) It is not what I would expect from a premier, "trust" builder! Cheap. I will eventually have to replace almost everything in this cheaply built, poorly designed place! 2 stars just because I love the location and the warranty manager is very responsive. ... More

The buying portion was great. However, we have seen nothing but inconsistency from home to home, even the same model being built next to us isn’t done the same. It seems as though some folks are offered a ‘secret menu’ with different options that we wished we’d have known about while building. Very disappointing. We also figured out that your builder doesn’t care about any issues you have with your home once you’ve filled out a survey on how he did. We also were told we couldn’t adjust certain things, while the home next to us has those adjustments made to it, which is being built after our home. Luckily there’s a warranty for a year even though we closed early on this summer and still have yet to receive a warrant booklet. ... More

bad attention, they do not solve problems

I have been seeing multiple issues at my home. I don’t think you have did proper inspection. You were so hurry for selling but don’t complete proper inspection. I don’t want to recommend beazer anymore

I feel like the house will fall apart in one year The customer service is awful. I have moved in this house for 2 months I don’t have the mailbox key l know I have a lot of bills in there I contacted several people to resolve this problem from hoa to office and even builder no response this is only the small issue I hate to talk about the main issues that is embarrassing for the new house it is so unconvinient To after all moving hassles they have to tear the walls to try to fix the problem I don’t know what kind of design this house has the light switch for the bathroom is inside away from door even the person who lives there has to look for the switch if he doesn’t fall and hurt himself The humidity in the house is so much that l have to empty the dehumidifier at least 3 times a day I think the house needs to be tear down and build again. ... More

Experienced fraud from Beazer management since the day I gave them the security deposit. They kept on increasing the price, first within 30 minutes of giving them the security deposit. Started sending text messages daily after 8:30 pm in the nights to sign the contract or risk losing security deposit, is it even legal to send texts at such odd times? Buyer agent was unilaterally removed from the final contract when the file got transferred from other Beazer community. They didn’t even allow to back off from the contract even after literally begging them within 2 days of submitting the earnest money. Total fraud and illegal activities, shame on the Beazer management for looting inexperienced first time buyers. ... More

First off, Jennifer was very good at her job. The buying experience was pleasant. The quality of work is very underwhelming. There were several framing issues in the pre drywall inspection that as a homebuyer I should not have been the one to point them out. The fix for those issues was as good as it needed to be to pass inspection. The painters did a horrific job. There was paint on every outlet cover, there is paint drips on trim and all over the floor, and the overall quality of work is something I might expect from a cheap apartment. The heat and air is where it really gets interesting. If you look at the Waverly home owners group on Facebook you will see how many people are having issues with their heat. I can’t wait to see how bad the AC is in the summer. But the worst thing is,my family is lucky to be alive after having a gas leak from the unit in our utility room. So the good thing is, Mike and the warranty team have been on the ball fixing the heat issues and they will reimburse you for about any expenses you may accrue. The only good thing about the terrible paint and drywall work is that if I don’t look at it I won’t see it. ... More

It has been a terrible struggle for us. The design center failed us in selections and relaying them to the builder. We had 3 leaks in the roof before CO. The brick was wrong color, a urine yellow stain ran through it. The factory said it was a defect in the brick coloring. The company was forced to paint the brick. The painting and trim work is less than mediocre. The cement work is horrible. The fireplace stone work had to be redone over and over again. Toilet were not centered( instead of a 12 to six placing , they were a 1-7position. There is little plumb, squared or level. Work was done with little pride/well. The supervisors kept telling us this wasn’t a custom home and all they cared only about the energy rating. I honestly can never recommend this builder. The only saving grace for us has been the warranty supervisor. He is now having most our interior doors replaced due to defects as well as any other problems that may exists due to poor workmanship and poor quality materials(Our upstairs floors are now creaking after being here 6 weeks). We have fully documented the many problems. Like I said, if you are looking for a quiet, clean neighborhood or well built home look elsewhere. ... More

Though we love the space and design of our home, the build, materials and contractors used are less than sub par. The builder doesn’t focus on customer satisfaction rather throwing the houses up and getting them sold to move on to the next. There isn’t one family I’ve spoken to in our new neighborhood who hasn’t had some sort of issue before and after closing. They have one person working all complaints after the closing period so nothing gets resolved quickly. Buyer beware if you go the Beazer route and I’m actually being nice!

I have lived in my house for two months and had the sewer pipes back up twice. This last time the sewage backed up into my two downstairs bath tubs. It also overflowed into my garden in the front yard. Totally unacceptable and a health hazard. Beazer sent a plumber out twice to clean out the pipes. There is only one person living in the house and I work six days a week. The plumber has said to me twice the line needs to have a camera put in it to see what is blocking it. Don't be fooled by the response letter you will get from them stating that they will be InTouch with you in two days that never happens. In between my sewer issues I notice my flood light was out on the front side of the house. So I get my ladder out to change the light bulb. I unscrew the light bulb and water starts to poor out of the flood light fixture. I look at the fixture and could see it was not installed correctly. So I call the Senior Customer Care Professional and they send someone to fix this issue. The person who comes to the house just turns the fixture around. They don't think to check the fixture that maybe it shorted out with all of the water in there. I call the Senior Customer Care person again and he tells me to call the warranty department. I call them make a report and I get the same stupid letter stating some one will contact me in two days. We are going on two weeks and i still have not heard from anyone. Lets talk about the HOA. I have lived all over the country and have belonged to many HOA's. I have also gotten the information on the HOA's at closing of all of my homes that i have purchased. I have been in this house for two months and have not heard from anyone. Just to get the pool fob to and act of congress. If you look at the communities Facebook page everyone is talking about it. From reading on the page it turns out that they switch companies managing the HOA and no one knows about it. You would think information would be sent out to the home owners letting them know what is going on. Needless to say this experience in the Waverly has been a big disappointment. ... More

Worst craftsmanship I have ever seen. A 5 year old could do a better job. Finishes are terrible and getting repairs is more than painful.

Moved in a month ago. I have already had 4 doorknobs fall off, had to have drywall repaired from poor installation, hvqc stopped working, tile needing to be replaced, and light fixtures needing to be replaced. Beazer uses the cheapest material they can and do a terrible job installing it. If you buy from beazer, literally micro manage every step of the process. They will do everything they can to not do things correctly until you force their hand by wanting to back out.

Will not recommend. Our "new" home has multiple defects that do not even need an inspection - it's outright inferior workmanship. The walls are unfinished, flooring is uneven, creeky staircases - to name a few. Several items were pending post-closing that are just labeled as pandemic-related delays. Overall, the build quality is certainly well below expectations. Will consider & recommend other builders for future purchases.

Worst experience ever. Would not recommend to anyone

Our closing was delayed multiple times due to fault of Beazer. These closing delays cost us alot of money. I would not recommend anyone to do business with Beazer.