Beazer Homes Reviews in Nashville, TN
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What Nashville Homeowners Have to Say About Beazer Homes.
Read all 565 verified reviews from homeowners that built a new home with Beazer Homes in the Nashville area. Nashville homeowners have rated Beazer Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes
has 4.4 out of 5 stars in Nashville Area
565 Reviews in Nashville Area
Beazer Homes in Nashville Area
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Customer Reviews
Beazer Homes - Earnest money deposit requirement should be disclosed at earliest
- Dennis B.
- Verified HomeBuyer
- May 11, 2021
- Mount Juliet, TN
Earnest money deposit requirement should be disclosed at earliest buyer interest and showing. Other builders do not require this I am told. Although I had this covered, it impacted my overall budget for funds needed for moving and logistics.
Beazer Homes responded:
Thank you for sharing your experience with us, Dennis. We appreciate the feedback provided and have shared this with our leadership team. Please know that we are here if you should have any questions or concerns in the future. We can be reached anytime through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 4
Selling agents good job.
- Edward B.
- Verified HomeBuyer
- April 20, 2021
- Mount Juliet, TN
Good supportive help from start to finish. Very capable staff.
Total Score 3
Beazer Homes - Wesley and Hayley were a dynamic duo.
- Virginia C.
- Verified HomeBuyer
- April 20, 2021
- Hermitage, TN
Wesley and Hayley were a dynamic duo. Hayley made it easy for our decision to purchase. Wesley was our go to guy and so far has solved all issues we had throughout the build.
Beazer Homes responded:
"Dynamic duo", we like the sound of that! We'll be sure to pass along your kind words to Hayley, Wesley, and the entire Magnolia Farms team. Welcome home, Virginia. - Sam 
Total Score 5
Did a closing day ,wire transfer $400,000 that day & was told that we would get our keys the next day but that didn’t happen.
- David D.
- Verified HomeBuyer
- April 20, 2021
- Hendersonville, TN
Poor bad customer communication
Beazer Homes responded:
Our goal at Beazer Homes, is to deliver an enjoyable new home journey to all of our homeowners along with a quality built new home made to last. I would like to apologize if any aspect of the new home process did not meet your expectations, David. We are always here for you, even after move in. Should you have any questions or concerns about any aspect of your new home, please do not hesitate to call our New Home Contact Center. They can be reached via email at NHCC@beazer.com or call 888-623-2937. - Megan ...
Total Score 3
Working with your front office staff (Cindy & Rebecca) made my experience of purchasing my home less stressful
- Demetrious C.
- Verified HomeBuyer
- April 20, 2021
- Murfreesboro, TN
Beazer staff are committed to ensure their clients are fully satisfied with their home buying decision.
Beazer Homes responded:
Demetrious, thank you for your feedback. We will be sure to pass along your kind words and know our Sheffield Park team will be thrilled by your praise. Please also know that we are still here and if you have any questions about your home in the future we can be reached through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 5
very good home
- Samoel D.
- Verified HomeBuyer
- April 16, 2021
- Murfreesboro, TN
It is awesome company and home. Thanks
Total Score 5
Beazer Homes - I was able to close on time, however there are items that need
- Neressa W.
- Verified HomeBuyer
- April 13, 2021
- Murfreesboro, TN
I was able to close on time, however there are items that need to be addressed (fixed) in my house (almost 2 months after closing)
Beazer Homes responded:
Neressa, we apologize for any delays in repairs at your home. We've met with your Customer Care Representative and are happy to hear the repairs are underway. If you have any questions or concerns in the future, please know that we are here for you. Our New Home Contact Center can be reached at 888-623-2937 or via email at nhcc@beazer.com. - Sam ...
Total Score 3
Beazer Homes - Worst experience ever don’t recommend Beazer
- George H.
- Verified HomeBuyer
- March 31, 2021
- Mt Juliet, TN
Worst experience ever don’t recommend Beazer
Beazer Homes responded:
George, it is disappointing to hear that you have not had a great experience with us and we would like to help. Please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937 to further discuss your experience and any pending concerns you may have. - Daniela ...
Total Score 1
Great customer experience!
- Rachel W.
- Verified HomeBuyer
- March 31, 2021
- Mount Juliet, TN
The process of having a new construction home built with Beazer builder was not stressful and they made it easier for us! Throughout the whole building process they always kept us informed of each stage of building our new home. They also have great customer service and answered questions in a timely manner. I liked that we got to choose all the designs inside and outside of our new home. They had many different options for designs. Our new home counselor and construction manager always kept us updated even at closing time for our new house. I definitely would highly recommend Beazer as a ...
Beazer Homes responded:
We're thrilled to hear our Choice Plans were a hit with you, Rachel! We're always pushing ourselves to provide the best experience possible for our homeowners. Welcome to the Beazer family, we're so lucky to have you. - Sam
Total Score 5
Excellent service
- Anonymous
- Verified HomeBuyer
- March 27, 2021
- Murfreesboro, TN
I had excellent buying experience with Beazer Homes.
Total Score 4
Beazer Homes - - The Sales representative was great and I appreciate all what
- Sany Y.
- Verified HomeBuyer
- March 23, 2021
- Mt Juliet, TN
- The Sales representative was great and I appreciate all what he did. - The issue that I have is with the builder, where he has to surface my front and back porch due to some wholes and damages, he promised to do it the next week of closing when the weather is worm, but unfortunately I am almost two months now and every time he says next week and this next week never comes.
Beazer Homes responded:
It was a pleasure speaking with you today, Sany. We would again like to apologize for the delays encountered with the front and back porch surface repairs. Our Customer Care team is working to ensure this is completed as quickly as weather permits. Please know that we are here to help and can be reached at nhcc@beazer.com or 888.623.2937 if you have any further questions or concerns about your home. Thank you. - Daniela ...
Total Score 1
Beazer Homes - Love the neighborhood, the amenities and the Beazer team that
- Heather R.
- Verified HomeBuyer
- March 19, 2021
- Hermitage, TN
Love the neighborhood, the amenities and the Beazer team that helped me along the way.
Total Score 5
Beazer Homes - We received Weekly updates on the progress on our home throughout
- Lee F.
- Verified HomeBuyer
- March 16, 2021
- Mt Juliet, TN
We received Weekly updates on the progress on our home throughout the entire construction process right through to closing. We are very happy with our beautiful new home!
Total Score 5
Enjoy our Home, but Warranty Process not great.
- Reginald S.
- Verified HomeBuyer
- March 15, 2021
- Mt Juliet, TN
Love my home, but it does feel like a constant battle with the Warranty process. After you submit and you have to constantly prove what's wrong for them to come back and just say no. Then when you get a no, they tell you how to fix it that costs the buyer extra money. I would look at how you can make the Warranty process simple especially when you are building homes around someone's finished home.
Beazer Homes responded:
We are happy to hear you love your home, Reginald. We are sorry for any frustration you feel with the warranty process and want to let you know we are always here to help. If you ever have questions about submitting a case or have questions about a current case, our New Home Contact Center is always happy to discuss these with you. You can reach them at (866) 981-5867 or any time via email at nhcc@beazer.com. - Megan ...
Total Score 3
Professional, courteous, honest and reliable
- Charles H.
- Verified HomeBuyer
- March 09, 2021
- Mt Juliet, TN
Our home purchase with Beazer was A+ from start to finish. Easy mortgage application with Beazer's preferred lender and all positives until closing. Would highly recommend. Sales team is excellent, as well as all Beazer employees.
Beazer Homes responded:
You're too kind, Charles! We're happy to hear our Mortgage Choice program was a hit for you. We'll be sure to let our Nichols Vale team know what a great experience you had! Welcome home. - Sam
Total Score 5
Beazer Homes - Working with Rob, Rebecca, Ronica and Hannah in the beginning
- Corey J.
- Verified HomeBuyer
- March 09, 2021
- Murfreesboro, TN
Working with Rob, Rebecca, Ronica and Hannah in the beginning was a great experience. The communication throughout the process was good, they were extremely knowledgeable, and helpful.
Beazer Homes responded:
Thank you for sharing your experience, Corey! We will be sure to pass your comments along to our team at Spring Creek. We strive to provide exceptional service to all our homeowners and love to read feedback like yours. Welcome to the Beazer family. - Daniela
Total Score 5
Beazer Homes - Our initial review of the model home was very informational and
- Ryan C.
- Verified HomeBuyer
- February 16, 2021
- Nashville, TN
Our initial review of the model home was very informational and the design center experience was great!
Beazer Homes responded:
Welcome to our Cameron Park community, Ryan! Beazer Choice Plans allow our homeowners to create personalized spaces that work best for their lifestyle and we are thrilled to know that you enjoyed your home-building journey with us. - Daniela
Total Score 5
Beazer Homes - Good customer service and attentive to fix any issues
- James S.
- Verified HomeBuyer
- February 13, 2021
- Hermitage, TN
Good customer service and attentive to fix any issues
Total Score 5
Floor plans & all brick options
- Anonymous
- Verified HomeBuyer
- February 10, 2021
- Nashville, TN
Ease & patience of working with home design team & builder in getting desired home.
Total Score 5
Beazer Homes - Overall, very happy with our home and glad we purchased with
- Mark C.
- Verified HomeBuyer
- February 09, 2021
- Murfreesboro, TN
Overall, very happy with our home and glad we purchased with beazer. However, days after closing we noticed quite a few items that need to be addressed and am still waiting for a call to be returned. Jeff and Angelo were very pleasant to work with.
Beazer Homes responded:
It is always great to hear our homeowners love their new homes. I want to thank your for discussing the additional items with me and am glad to hear our Nashville team is working with you to address them as soon as possible. Please do not hesitate to contact me with any question you might have in the future and welcome to Beazer! - Megan ...
Total Score 4
The well thought out product developed by Beazer Homes and executed by the Construction Manager
- Kathy S.
- Verified HomeBuyer
- January 19, 2021
- Mount Juliet, TN
The Beazer company obviously did their homework when they developed the Concord. Until we moved in we did not fully understand the perfect layout. We love our home. And just as important, Brett, the Beazer Construction Manager is better than I can put into words, except he cares and he expects excellence.
Beazer Homes responded:
Kathy, this review is incredible and exactly the experience we strive for, thank you so much for sharing. We will make sure to share your kind words with Brett as well. Welcome to Tuscan Gardens! - Megan
Total Score 5
Nice salesperson
- Homer H.
- Verified HomeBuyer
- January 05, 2021
- Hendersonville, TN
Should have been told upfront that garages were too small to be able to fully open a car door once parked inside. No garage should be built that narrow.
Beazer Homes responded:
Homer, thank you for providing us with your feedback. We are disappointed to hear about your concerns with the dimensions of your garage space. Please know that this information has been sent to our leadership team to be considered for our future plans and developments. Should you have any questions or concerns about your home in the future, please reach out to us at nhcc@beazer.com or 888.623.3937. - Daniela ...
Total Score 3
The customer service and quick response time after we moved in from both Greg Bickelhaupt and Josh Keltzer
- Anne P.
- Verified HomeBuyer
- January 05, 2021
- Nashville, TN
It was overall a good experience. There were a few things that weren’t complete when we first moved in, but Greg Bickelhaupt and Josh Keltzer were quick to make sure everything was taken care of.
Beazer Homes responded:
Thank you, Anne. We would like to apologize that there were pending items, but happy to hear that Greg and Josh quickly resolve them. Know that we are still here to assist you. If you should have any questions or concerns as you settle in, please reach out to our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. - Daniela ...
Total Score 5
Could have been perfect home for us!
- Nelson T.
- Verified HomeBuyer
- December 17, 2020
- Hermitage, TN
I love our house now but the only reason that I would have rate it perfect or great is they should have been more open on "what the homeowners want" . I hate to hear from a builder "Oh sorry we can not do that!" . Some features was not offered to us, which I like to have and it was informed to us that we could, like "vaulted ceiling". Simple features they can't add like pot filler which I like to have and central vacuum. Placements of additional cable/power wires for your TV should have been on the deciion making before dry walling so you really know where to place it and not before ...
Beazer Homes responded:
At Beazer Homes, we value the importance of choices and are always working to enhance our Choice Plans and available selections with our home designs. Nelson, we are sorry to hear that your Beazer Home has fallen short of your expectations but appreciate you taking the time to share. Please know that your feedback has been shared with our Magnolia Farms and Nashville area leadership teams. - Daniela ...
Total Score 3
Good and not so good
- Julie M.
- Verified HomeBuyer
- December 15, 2020
- Mt Juliet, TN
For the most part, My experience was good. A few issues were (1) lack of design options (2) turnover in project managers although they were all very nice (3) the biggest complaint is getting my mail and the central mailbox situation. I’m still not getting my mail almost 60 days after closing. They are trying to save money installing central mail center instead of mailboxes at everyone’s home. I don’t live in an apartment community and we should have a mailbox in front of our home. Coordination with the post office has been a nightmare that still is ongoing.
Beazer Homes responded:
We understand the frustration with the central mailbox, Julie. Unfortunately, Beazer Homes doesn't decide the mailbox options in the community, the change is driven by the Post Office in an effort to simplify delivering mail to communities. However, we are happy to hear that you had a good experience with Beazer, and want you to know we are here for you. If you have any questions or concerns in the future, you can reach us at (888) 623-2937 or via email at nhcc@beazer.com. - Sam ...
Total Score 4
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