Beazer Homes Reviews in Nashville, TN
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What Nashville Homeowners Have to Say About Beazer Homes.
Read all 557 verified reviews from homeowners that built a new home with Beazer Homes in the Nashville area. Nashville homeowners have rated Beazer Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes
has 4.4 out of 5 stars in Nashville Area
557 Reviews in Nashville Area
Beazer Homes in Nashville Area
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Customer Reviews
Great customer experience!
- Rachel W.
- Verified HomeBuyer
- March 31, 2021
- Mount Juliet, TN
The process of having a new construction home built with Beazer builder was not stressful and they made it easier for us! Throughout the whole building process they always kept us informed of each stage of building our new home. They also have great customer service and answered questions in a timely manner. I liked that we got to choose all the designs inside and outside of our new home. They had many different options for designs. Our new home counselor and construction manager always kept us updated even at closing time for our new house. I definitely would highly recommend Beazer as a ...
Beazer Homes responded:
We're thrilled to hear our Choice Plans were a hit with you, Rachel! We're always pushing ourselves to provide the best experience possible for our homeowners. Welcome to the Beazer family, we're so lucky to have you. - Sam 
Total Score 5
Excellent service
- Anonymous
- Verified HomeBuyer
- March 27, 2021
- Murfreesboro, TN
I had excellent buying experience with Beazer Homes.
Total Score 4
Beazer Homes - - The Sales representative was great and I appreciate all what
- Sany Y.
- Verified HomeBuyer
- March 23, 2021
- Mt Juliet, TN
- The Sales representative was great and I appreciate all what he did. - The issue that I have is with the builder, where he has to surface my front and back porch due to some wholes and damages, he promised to do it the next week of closing when the weather is worm, but unfortunately I am almost two months now and every time he says next week and this next week never comes.
Beazer Homes responded:
It was a pleasure speaking with you today, Sany. We would again like to apologize for the delays encountered with the front and back porch surface repairs. Our Customer Care team is working to ensure this is completed as quickly as weather permits. Please know that we are here to help and can be reached at nhcc@beazer.com or 888.623.2937 if you have any further questions or concerns about your home. Thank you. - Daniela ...
Total Score 1
Beazer Homes - Love the neighborhood, the amenities and the Beazer team that
- Heather R.
- Verified HomeBuyer
- March 19, 2021
- Hermitage, TN
Love the neighborhood, the amenities and the Beazer team that helped me along the way.
Total Score 5
Beazer Homes - We received Weekly updates on the progress on our home throughout
- Lee F.
- Verified HomeBuyer
- March 16, 2021
- Mt Juliet, TN
We received Weekly updates on the progress on our home throughout the entire construction process right through to closing. We are very happy with our beautiful new home!
Total Score 5
Enjoy our Home, but Warranty Process not great.
- Reginald S.
- Verified HomeBuyer
- March 15, 2021
- Mt Juliet, TN
Love my home, but it does feel like a constant battle with the Warranty process. After you submit and you have to constantly prove what's wrong for them to come back and just say no. Then when you get a no, they tell you how to fix it that costs the buyer extra money. I would look at how you can make the Warranty process simple especially when you are building homes around someone's finished home.
Beazer Homes responded:
We are happy to hear you love your home, Reginald. We are sorry for any frustration you feel with the warranty process and want to let you know we are always here to help. If you ever have questions about submitting a case or have questions about a current case, our New Home Contact Center is always happy to discuss these with you. You can reach them at (866) 981-5867 or any time via email at nhcc@beazer.com. - Megan ...
Total Score 3
Professional, courteous, honest and reliable
- Charles H.
- Verified HomeBuyer
- March 09, 2021
- Mt Juliet, TN
Our home purchase with Beazer was A+ from start to finish. Easy mortgage application with Beazer's preferred lender and all positives until closing. Would highly recommend. Sales team is excellent, as well as all Beazer employees.
Beazer Homes responded:
You're too kind, Charles! We're happy to hear our Mortgage Choice program was a hit for you. We'll be sure to let our Nichols Vale team know what a great experience you had! Welcome home. - Sam
Total Score 5
Beazer Homes - Working with Rob, Rebecca, Ronica and Hannah in the beginning
- Corey J.
- Verified HomeBuyer
- March 09, 2021
- Murfreesboro, TN
Working with Rob, Rebecca, Ronica and Hannah in the beginning was a great experience. The communication throughout the process was good, they were extremely knowledgeable, and helpful.
Beazer Homes responded:
Thank you for sharing your experience, Corey! We will be sure to pass your comments along to our team at Spring Creek. We strive to provide exceptional service to all our homeowners and love to read feedback like yours. Welcome to the Beazer family. - Daniela
Total Score 5
Beazer Homes - Our initial review of the model home was very informational and
- Ryan C.
- Verified HomeBuyer
- February 16, 2021
- Nashville, TN
Our initial review of the model home was very informational and the design center experience was great!
Beazer Homes responded:
Welcome to our Cameron Park community, Ryan! Beazer Choice Plans allow our homeowners to create personalized spaces that work best for their lifestyle and we are thrilled to know that you enjoyed your home-building journey with us. - Daniela
Total Score 5
Beazer Homes - Good customer service and attentive to fix any issues
- James S.
- Verified HomeBuyer
- February 13, 2021
- Hermitage, TN
Good customer service and attentive to fix any issues
Total Score 5
Floor plans & all brick options
- Anonymous
- Verified HomeBuyer
- February 10, 2021
- Nashville, TN
Ease & patience of working with home design team & builder in getting desired home.
Total Score 5
Beazer Homes - Overall, very happy with our home and glad we purchased with
- Mark C.
- Verified HomeBuyer
- February 09, 2021
- Murfreesboro, TN
Overall, very happy with our home and glad we purchased with beazer. However, days after closing we noticed quite a few items that need to be addressed and am still waiting for a call to be returned. Jeff and Angelo were very pleasant to work with.
Beazer Homes responded:
It is always great to hear our homeowners love their new homes. I want to thank your for discussing the additional items with me and am glad to hear our Nashville team is working with you to address them as soon as possible. Please do not hesitate to contact me with any question you might have in the future and welcome to Beazer! - Megan ...
Total Score 4
The well thought out product developed by Beazer Homes and executed by the Construction Manager
- Kathy S.
- Verified HomeBuyer
- January 19, 2021
- Mount Juliet, TN
The Beazer company obviously did their homework when they developed the Concord. Until we moved in we did not fully understand the perfect layout. We love our home. And just as important, Brett, the Beazer Construction Manager is better than I can put into words, except he cares and he expects excellence.
Beazer Homes responded:
Kathy, this review is incredible and exactly the experience we strive for, thank you so much for sharing. We will make sure to share your kind words with Brett as well. Welcome to Tuscan Gardens! - Megan
Total Score 5
Nice salesperson
- Homer H.
- Verified HomeBuyer
- January 05, 2021
- Hendersonville, TN
Should have been told upfront that garages were too small to be able to fully open a car door once parked inside. No garage should be built that narrow.
Beazer Homes responded:
Homer, thank you for providing us with your feedback. We are disappointed to hear about your concerns with the dimensions of your garage space. Please know that this information has been sent to our leadership team to be considered for our future plans and developments. Should you have any questions or concerns about your home in the future, please reach out to us at nhcc@beazer.com or 888.623.3937. - Daniela ...
Total Score 3
The customer service and quick response time after we moved in from both Greg Bickelhaupt and Josh Keltzer
- Anne P.
- Verified HomeBuyer
- January 05, 2021
- Nashville, TN
It was overall a good experience. There were a few things that weren’t complete when we first moved in, but Greg Bickelhaupt and Josh Keltzer were quick to make sure everything was taken care of.
Beazer Homes responded:
Thank you, Anne. We would like to apologize that there were pending items, but happy to hear that Greg and Josh quickly resolve them. Know that we are still here to assist you. If you should have any questions or concerns as you settle in, please reach out to our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. - Daniela ...
Total Score 5
Could have been perfect home for us!
- Nelson T.
- Verified HomeBuyer
- December 17, 2020
- Hermitage, TN
I love our house now but the only reason that I would have rate it perfect or great is they should have been more open on "what the homeowners want" . I hate to hear from a builder "Oh sorry we can not do that!" . Some features was not offered to us, which I like to have and it was informed to us that we could, like "vaulted ceiling". Simple features they can't add like pot filler which I like to have and central vacuum. Placements of additional cable/power wires for your TV should have been on the deciion making before dry walling so you really know where to place it and not before ...
Beazer Homes responded:
At Beazer Homes, we value the importance of choices and are always working to enhance our Choice Plans and available selections with our home designs. Nelson, we are sorry to hear that your Beazer Home has fallen short of your expectations but appreciate you taking the time to share. Please know that your feedback has been shared with our Magnolia Farms and Nashville area leadership teams. - Daniela ...
Total Score 3
Good and not so good
- Julie M.
- Verified HomeBuyer
- December 15, 2020
- Mt Juliet, TN
For the most part, My experience was good. A few issues were (1) lack of design options (2) turnover in project managers although they were all very nice (3) the biggest complaint is getting my mail and the central mailbox situation. I’m still not getting my mail almost 60 days after closing. They are trying to save money installing central mail center instead of mailboxes at everyone’s home. I don’t live in an apartment community and we should have a mailbox in front of our home. Coordination with the post office has been a nightmare that still is ongoing.
Beazer Homes responded:
We understand the frustration with the central mailbox, Julie. Unfortunately, Beazer Homes doesn't decide the mailbox options in the community, the change is driven by the Post Office in an effort to simplify delivering mail to communities. However, we are happy to hear that you had a good experience with Beazer, and want you to know we are here for you. If you have any questions or concerns in the future, you can reach us at (888) 623-2937 or via email at nhcc@beazer.com. - Sam ...
Total Score 4
Quick & Easy
- Tierney H.
- Verified HomeBuyer
- December 11, 2020
- Murfreesboro, TN
I bought an already built home. Everyone was extremely helpful and fixed what was requested. It is a beautiful home and neighborhood.
Beazer Homes responded:
We're delighted to hear you are loving your home in Sheffield Park, Tierney! We'll be sure to pass along the positive vibes to our Nashville team. Welcome home. - Sam
Total Score 5
Josh K is amazing.
- Anonymous
- Verified HomeBuyer
- November 22, 2020
- Nashville, TN
The only reason this is five stars is because Josh K was able to salvage what would have otherwise been a rough and disappointing home buying experience. Josh was able to prioritize and deliver on all promises and went above and beyond. Leah M came through in the end as well.
Beazer Homes responded:
Thank you for providing us with your feedback. We are glad to hear that Josh and Leah were able to help better your home building experience with us. However, we are sorry to hear that there were disappointments along the way and we want to make sure that any pending concerns you have are addressed. Please reach out to us through our New Home Contact Center at nhcc@beazer.com or 888.623.2937 and we would be happy to assist. - Daniela ...
Total Score 5
Top notch sales team and service afterwards.
- Nelson G.
- Verified HomeBuyer
- November 19, 2020
- Mt Juliet, TN
Sales team was excellent! Their follow through on commitments consistently exceeded our expectations. Build quality is very good and there has been prompt response to items needing attention.
Beazer Homes responded:
This is wonderful to hear, Nelson! We are always working hard to provide the best home building experience possible, and we are so glad that we exceeded your expectations. Welcome to the Beazer family! - Daniela
Total Score 5
Always answering my questions
- Willie S.
- Verified HomeBuyer
- November 19, 2020
- Mt Juliet, TN
That they are good about keeping you up to date when things change..
Beazer Homes responded:
Thank you, Willie! Communication is important because building a home is exciting, but it can be stressful. So we are committed to being there every step of the way to answer any questions and put you at ease. Thank you for trusting Beazer Homes for your home buying journey. - Daniela ...
Total Score 5
Care and concern
- David R.
- Verified HomeBuyer
- November 12, 2020
- Mt Juliet, TN
From the moment we started the process to the end everyone on the team showed us genuine care and concern to meet our expectations. Even a few calls since moving in to the warranty team have been handled expertly!
Beazer Homes responded:
David, we value our homeowners and want to make sure we deliver an exceptional home building experience. We are thrilled to hear that our team at Herrington has exceeded your expectations. Thank you for choosing Beazer Homes! - Daniela
Total Score 5
Geoff listened to our concerns and wishes.
- Catherine L.
- Verified HomeBuyer
- November 10, 2020
- Hendersonville, TN
Our Condo’s has quality appliances and workmanship.
Total Score 5
Beazer Homes - We had a fantastic experience with Beazer homes.
- Anonymous
- Verified HomeBuyer
- November 10, 2020
- Mt Juliet, TN
We had a fantastic experience with Beazer homes. The home is very well-built and we were satisfied with the entire process.
Beazer Homes responded:
We're proud to have the quality of construction that not every builder can claim, and we're so happy to hear our team took care of you from beginning to end. Just know, we're still here for you if you need us. For any questions or concerns, you can reach us at (888) 623-2937 or via email at nhcc@beazer.com. We're always happy to help! - Sam ...
Total Score 5
None of our concerns about the house were addressed prior to close
- Molly E.
- Verified HomeBuyer
- November 10, 2020
- Mt Juliet, TN
Many problems with the house - nail going through air conditioner line that was never addressed prior to close even though we brought it to their attention multiple times we now have holes in our walls from having it fixed. It has been almost 2 months and we are still waiting for them to fix it along with many other things. Do not recommend a Beazer Home.
Beazer Homes responded:
Molly, we can imagine the delays you have experienced must be frustrating and not the ideal experience we hope to provide our homeowners. We have shared your feedback with our Nashville Customer Care Team to work on addressing your concerns more smoothly, moving forward. If you have questions or need an update on any pending items, please reach out to us through our New Home Contact Center at nhcc@beazer.com or 888.623.2937 - Daniela ...
Total Score 1
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