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- Dallas, TX
Beazer Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Beazer Homes.
Read all 788 verified reviews from homeowners that built a new home with Beazer Homes in the Dallas area. Dallas homeowners have rated Beazer Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Dallas Area
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Customer Reviews
Beazer Homes - The home buying process was a smooth transition.
- James T.
- Verified HomeBuyer
- August 24, 2022
- Crandall, TX
The home buying process was a smooth transition. Thank you Beazer.
Total Score 4
NA
- Anonymous
- Verified HomeBuyer
- August 23, 2022
- McKinney, TX
overall it has been a good experience.
Total Score 4
Josh
- Michelle M.
- Verified HomeBuyer
- July 26, 2022
- Crandall, TX
Josh (Building manager) , was very attentive to our needs and questions. He was always available. The loan process was another story I would not recommend Ben Loan officer or the preferred lender. I never had conversation about rate, process or anything with him, would take forever to get any response from him or the operations team. The title company was Great and always answered and were very friendly. The design center team was Awesome also and very honest and upfront. Overall a good experience minus the lender.
Total Score 4
Erwin Farms- Beazer homes
- Anonymous
- Verified HomeBuyer
- July 12, 2022
- McKinney, TX
Beazer Home builder for Erwin Farms really do care about their home buyers. For many who are new to the area, there's many codes and process(s) that are involved in building a home more than ever for the City of McKinney which I think is great. If you don't have patients for things to change or take longer than anticipated it might not be for you. I would share that we enjoyed the experience, we learned a lot both good and bad. For the new buyer, do your research, and it's not just the home but the community as well.
Beazer Homes responded:
Thank you for such an incredible review. We're thrilled to know that our dedication to our homeowners has not gone unnoticed. At Beazer, we believe in working with integrity and that means being there for our homeowners every step of the way. We hope you are enjoying your time in your new home. On behalf of everyone out at Erwin Farms, welcome to the Beazer family! - Roland ...
Total Score 4
Price
- Srinivas A.
- Verified HomeBuyer
- June 06, 2022
- Carrollton, TX
Home location, price , and sqft are excellent.. its nice if you improve on the below points. 1) CheckListt/blueprint should be followed 2) review should be done for each and every task completion. 3) Give suggestions/ ideas to new home buyers 4) deliver to the customers whatever you are promised 5) Increase the quality. 6) Please provide ETA for each and every task if you are waiting for something. 7) I keep hearing the answer " I don't know". It's very bad to head. if you don know then re-route the person who can answer. 8) Explain the terminology and show the album/ photos to customers.
Total Score 4
Beazer Homes - Frank was a great salesman, very professional and nice.
- Catennie M.
- Verified HomeBuyer
- May 19, 2022
- Crandall, TX
Frank was a great salesman, very professional and nice. He went above and beyond! Brittany at Thrive Mortgage by far the best lender I’ve ever worked with. Her Patience, knowledge , professionalism and overall star service stood out.
Total Score 4
First American
- Jubril A.
- Verified HomeBuyer
- May 17, 2022
- Carrollton, TX
Normally, I will give a 3 star based on my experience before and when I moved in. But my experience after I moved in has been superb. Especially with the help of the warranty guy named - Jackson. He is an outstanding guy. Always ready and willing to help with all my issues. He has made sure that everything I wanted was done and done promptly. I really wane give a shout out to Jackson. He is awesome!!!
Beazer Homes responded:
Jubril, thank you for taking the time to share your experience with your warranty representative, Jackson. Beazer strives to provide exceptional customer service once you have settled in so that you enjoy your home for years to come. We are proud to hear that you are happy with your warranty service and if there is anything we can do for you, please feel free to contact our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. We wish you all the best in your new home at Villas at Prestonwood. - Joanna ...
Total Score 4
Beazer Homes - I had a good experience with Frank and Josh.
- Ololade A.
- Verified HomeBuyer
- April 26, 2022
- Crandall, TX
I had a good experience with Frank and Josh. They were/are very responsive to any issues I had/have. I am happy with my new home
Beazer Homes responded:
Ololade, you're making our day! We're thrilled to see that Frank and Josh have continued to provide you with great service. At Beazer, we pride ourselves on working with integrity and that means doing everything we can to ensure our homeowners have a quality experience. Wishing you a lifetime of happy memories in your new home. - Roland ...
Total Score 4
Everyone very helpfully
- Brenda L.
- Verified HomeBuyer
- April 26, 2022
- Rowlett, TX
With the exception of COVID shortages, which caused a delay in many aspects….everyone at Beazer was very helpful, attentive and quick to respond to issues or concerns.
Total Score 4
Easy build process
- Anonymous
- Verified HomeBuyer
- April 19, 2022
- Celina, TX
Great team during the build process. Brian was very helpful during the purchase and Chris was great during the build.
Total Score 4
Beazer Homes - we did have a lot of delays but i do know that is part of the
- Jobin C.
- Verified HomeBuyer
- April 11, 2022
- Rowlett, TX
we did have a lot of delays but i do know that is part of the COVID situation. Closed on Feb 14th and there were a lot of things that did require to be fixed but the team at Beazer especially Todd, Shaun, and Jackson were super quick to fix issues that did pop up.
Beazer Homes responded:
We're overwhelmed by this review, Jobin. While we hope that every house we build is perfect upon move-in, we know that some things may require a little extra care after closing. Thank you for giving us the chance to work with you on your concerns. From everyone here at Beazer, welcome home! - Roland ...
Total Score 4
Beazer Homes - Very good communication during the build process.
- Dennis R.
- Verified HomeBuyer
- March 15, 2022
- Anna, TX
Very good communication during the build process. Even weeks after closing on the house, we routinely have someone from Beazer stop by if we are outside.
Beazer Homes responded:
Thank you for the incredible review, Dennis! We know just how much great customer care means to our homeowners so that's exactly what we strive for. We are ecstatic to know that your team is working to make your entire new home journey a positive one. Wishing you years of happy memories in your new Beazer home! - Roland ...
Total Score 4
Great Team - Slightly Bad Expectation Management
- Stephane F.
- Verified HomeBuyer
- December 14, 2021
- Carrollton, TX
Great experience with the team and cannot complain about their service. Time Expectation though was the hard part. It made it word because of COVID as the closing got delayed multiple times which affected my plans heavily. Aside from that, Will for sure purchase from Beazer again in the future.
Beazer Homes responded:
Stephane, we are thrilled that you had a great experience with the team at Villas at Prestwood. Beazer prides itself on providing outstanding service, even through unpredictable times. Your patience through any changes along the journey is greatly appreciated. We are here and already excited to build another home with you whenever you are ready to do it all again. From all of us at Beazer, congratulations! - Joanna ...
Total Score 4
Beazer Homes - The whole team was instrumental in making this home buying experience
- Terrance B.
- Verified HomeBuyer
- November 25, 2021
- Anna, TX
The whole team was instrumental in making this home buying experience as stress free as possible for my family. The build quality is exceptional as well. Highly recommend Beazer Homes :-)
Total Score 4
Smooth
- Chad B.
- Verified HomeBuyer
- November 18, 2021
- Celina, TX
We had a smooth house buying process. Our contractor was responsive, professional and worked hard to make things right.
Total Score 4
Frank was great!
- Cherish S.
- Verified HomeBuyer
- November 16, 2021
- Crandall, TX
Wasn’t informed about some of the outages like my shutter color it was changed and I didn’t even get to agree to the color!
Beazer Homes responded:
Cherish, Beazer prides itself on communication and keeping our homeowners in the loop every step of the way. We are sorry to hear about your experience and would like to help. Please contact the New Home Contact Center at (888) 623-2937, by email at nhcc@beazer.com, or through our portal at www.beazer.com/warranty. Our customer care team is here for you and looks forward to your call. - Joanna ...
Total Score 4
Stacy from sales was very helpful.
- Emily W.
- Verified HomeBuyer
- August 25, 2021
- Allen, TX
The people are very helpful & friendly. Like the service.
Beazer Homes responded:
Welcome to the Beazer family, Emily! At Beazer, we take pride in delivering a memorable home-building experience to our homeowners, but we couldn't do it without our amazing team of experienced professionals. Thank you for letting us know of the top-notch service Stacy and our team at Gatherings at Twin Creeks are providing. - Daniela ...
Total Score 4
Quick response to any questions or concerns that we had
- Anonymous
- Verified HomeBuyer
- August 24, 2021
- Fate, TX
The person in charge of the construction of our home was attentive to our concerns. He addressed them in a timely manner. He never tried to avoid us.
Beazer Homes responded:
Thank you for taking a moment to share your experience with our team at Woodcreek. Our team is committed to being with you every step of the way, ensuring your home-building journey is a great one. Welcome to the Beazer family! - Daniela
Total Score 4
Nice experience
- Seetharaman C.
- Verified HomeBuyer
- August 24, 2021
- Carrollton, TX
It was nice experience right from the builder to sales person ,the only drawback is the choice of lenders and their lack of responses for enquiry we had .Therefore had to go with lender who responded promptly .
Beazer Homes responded:
Thank you for sharing with us, Seetharaman. We love providing choices and helping our homeowners get the best option possible. We are sorry to hear that your Mortgage Choice experience did not go as smoothly as it's intended to. We will pass along your feedback to help us address this and make sure it's as seamless of an experience as it is beneficial. Thank you again. - Roland ...
Total Score 4
Beazer Homes - We have had a drawer in the kitchen break.
- Gary S.
- Verified HomeBuyer
- August 10, 2021
- Crandall, TX
We have had a drawer in the kitchen break. Vents were not put on straight. The doors did not fit right. Had a hole in the bathtub. Overall the workers building the house had no pride in their work.
Total Score 4
Working through pandemic and snowmegeddon.
- Robin L.
- Verified HomeBuyer
- August 03, 2021
- Hickory Creek, TX
Larry, the construction manager modified the schedule to meet the availability of materials. Brittany, the design person was awesome, helping us in making intelligent decisions. The hone looks great. Rachael, who oversees warranty issues and questions after move-in, has been our advocate. These three make a great team. We are enjoying our home!
Beazer Homes responded:
No matter what the challenges, we are here to work through them to deliver a quality home. Robin, we are delighted to hear how our team has provided an exceptional home-building experience and that you are enjoying your new Beazer home. - Daniela
Total Score 4
Sales person was very thorough
- Sharon W.
- Verified HomeBuyer
- June 15, 2021
- Farmers Branch, TX
I think they build mid level homes that are good but they are not the best
Total Score 4
Beazer Homes - Highly appreciate Jay for the great work and communication.
- Yagna V.
- Verified HomeBuyer
- June 08, 2021
- Farmers Branch, TX
Highly appreciate Jay for the great work and communication. The home buying experience was hassle free and smooth.
Beazer Homes responded:
Thank you for sharing your experience with Jay at Mercer Crossing Windermere. We appreciate you sharing your feedback and wish you many beautiful memories in your new Beazer home. - Daniela
Total Score 4
Beazer Homes - While the buildings are beautiful as are the lobbies, the ease
- Diane C.
- Verified HomeBuyer
- March 17, 2021
- Allen, TX
While the buildings are beautiful as are the lobbies, the ease of working with the construction manager is great and the sales team did a great job too.
Beazer Homes responded:
We love hearing this. Diane. Thank you so much for sharing. Welcome to the Beazer family! - Megan
Total Score 4
Beazer Homes - I like everything except one.
- The M.
- Verified HomeBuyer
- March 16, 2021
- Farmers Branch, TX
I like everything except one. Never respond my request.
Beazer Homes responded:
We pride ourselves on providing outstanding customer service to our homeowners and want to make sure that we take care of your request. We do not show any pending submissions and tried to reach you today for more information. However, we found that we do not have a good number for you. We apologize for this and would like to ask that you contact us when you have a moment so that we can update our records and help address any questions or concerns. Our New Home Contact Center can be reached directly at (888) 623-2937. - Daniela ...
Total Score 4
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